You will receive an email for confirmation and managing your review
* Order number:
Please indicate your exchange order number
Use this type of feedback only if get no money from the FoxExchange exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
Make sure that you specify the exchange order number in this case – it will help the FoxExchange administration solve the problem faster.
If you just do not like the service at FoxExchange and you want to share your opinion – select the Comment feedback type.
Add a comment:
(May 24, 2020 | 14:48)
I believe changing the rate (LTC/USDT) when the transaction is underway (awaiting for LTC transfer confirmations) cannot be regarded as normal. Cannot recommend.
(May 12, 2020 | 20:22)
Fox.exchange is holding my coins hostage.
I have done several transactions successfully the past few days with them. Earlier today, I increased the coins I am exchanging and suddenly they are asking for mandatory "KYC". They are asking for my id/passport, proof of residence, etc. I asked them to just refund my coins if they do not want to process my transaction.
Fox.exchange owner said NO KYC in bitcointalk thread: https://bitcointalk.org/index.php?topic=5104721.msg49528687#msg49528687
I will not send you my private documents(id/passport, proof of residence, etc.).
I already did a lot of transactions with you before and all of a sudden you ask for KYC when I increased the coins I sent to your exchange.
Just refund my coins or process the transaction and lets not waste our time. If I post this in bitcointalk, reddit, twitter, etc. your reputation will be tarnished forever. I am not a newbie in the crypto industry and I know selective scamming tactics by exchangers like you.
Refund my coins if you do not want to process my transaction. You cannot just keep customer's coins.
You are using KYC reason to keep customers' coins.
Fox.exchange is a scam exchanger.
I will update/delete this post when I get my coins back or if they process my transaction. If not, then I will post in bitcointalk, reddit, twitter, google playstore, etc. to warn others of fox.exchange scam exchange.
(March 15, 2020 | 06:47)
Work fast i change my eth to eos
(March 7, 2020 | 21:51)
All exchangers offered to make an exchange with the exchange rate of 0.2279 LTC for 0.00155 bitcoin, and I received 0.00144538 BTC! these are scammers
(March 4, 2020 | 16:35)
It's the second time for me and it's was very Fast thanks
(February 8, 2020 | 15:28)
ETH to TUSD. Best rate. Fast completion. All good.
(February 2, 2020 | 22:10)
Transaction made successfully all good!
(February 2, 2020 | 00:30)
I made an exchange from litcoin to ethereum for a while now and nothing has happened please check it out, i sent an email but no response
(December 24, 2019 | 17:51)
Another scammer pretending to be an exchange. You're giving the rate for 1 BTC on your site but I actually CAN'T exchange 1 BTC.
(December 10, 2019 | 02:12)
5 minutes deadline for transaction? mine expired, which was confusing, because after 15 minutes while i was writing an e-mail to support i refreshed page again to see it found the transaction. Not usre why they have so tight expiration.
(November 15, 2019 | 17:19)
Very fast (normally just a few minutes), very simple and reliable. I did several exchanges with Fox and was always happy. It was once waiting on "Reviewing your order" for a while but it's OK, probably fraud prevention
One thing to note: The amount shown on the page is WITH the blockchain fee, so you will get less at the end in your wallet. (They write this in TOS) But if you check the transactions in blockexplorer you see the fee is real.
(November 13, 2019 | 14:46)
Not recommanded ....no support,no reply .....echange promise 0.1 eth to 2165 bits.....receive 1800 bits??. And echange take 8h no support no anwsear.....
(November 1, 2019 | 19:22)
The exchange rate on the site and on BestChange is different (slightly), when I formed the order, the rate for 0.33 ETH was 0.0065 BTC.
Promised - 0.006491
Received - 0.00631560
The difference was 2.9%, the exchange went in less than 2 minutes, the exchange rate did not change.
Where is my money, Lebovski?
(October 27, 2019 | 19:42)
They are doing really a good job and friendly support. And much faster exchange also.
(October 11, 2019 | 17:48)
I have made more than 10+ transactions. all were instant and automatic. I recommend this exchanger
(September 7, 2019 | 05:16)
I just made a trade of 9 LTC to BTC. It was very fast. Thank you. I recommend
(August 11, 2019 | 16:42)
Very reliable and professional!
Thanks for answering all my newbie questions even before I traded my BTC to LTC
(August 8, 2019 | 10:31)
Thanks for your patience and outstanding support :)
These guys really helped me in figuring out what I'm doing wrong.
(July 21, 2019 | 13:18)
Good day all, Let every user try to read comments and reviews of an exchanger before using them.
If i had read the comments, i wouldn't have used this exchanger.
The same issue complained off by Mic, Zxc17 and Tulio is exactly what I expericenced.
Significant difference between the promised and actual rate
commission of miner should be paid by them and included in the exchange rate, maybe by doing that they won't been seen on the best exchange first ten exchangers list.
I guess they did that on purpose.
(July 7, 2019 | 01:56)
Why do not you warn users that the transfer rate does not include commission?
I made an exchange on many exchangers, your courses are fine. But you should warn the user about the additional commission of a miner fee.
(July 1, 2019 | 01:40)
The best exchanger . I very very love it . % 100 safe to exchange your crypto
(June 5, 2019 | 17:58)
A very significant difference between the promised and the actual exchange rate. In fact, it is more profitable on other exchangers.
(May 23, 2019 | 14:22)
Great support! thanks!
(May 21, 2019 | 13:31)
Good rates, quick and reliable. Recommended
(May 15, 2019 | 10:48)
Thanks for awesome support!
(May 15, 2019 | 05:13)
10 Blocks - 0 Confirmations.
This exchange use low fees for BTC transactions. If u need something fast. Don`t use it.
(March 26, 2019 | 23:59)
I just used the exchange.. It's pretty fast.. :) I received 0.2$ less than I was told though.. But it's ok