FoxExchange exchanger

24 h in Progress ,now they Say i got to contact Them. for what ,i did Exchange btc in Doge for over 675ˆ from Germany by Exodus App.
Hey they Stole my Money and Scam me . And why they shown ass legit at your Site . They Scam me and Others people

They asked me to provide details such as ID through a KYC process
WTF? Looks like scam! Why this service still in the list?

For bestchange to still allow them to be here after all this conplaint, it show that one can not truly trust bestchange.com

Fox.Exchange is scam , they never refunded me .

Please anyone facing similiar problem you can whatsapp me on : as i have talked to a lawyer who’s specialist in crypto fraud

any further cases like mine will only help me retrieving my money when case goes to trial . ( All cost on me for whoever wish to suit them ) [Personal data has been deleted]

Weird site! They asked me to provide details such as ID through a KYC process, I didn't even choose this exchange site to begin with! It was all made via the Exodus App.

The money was sent to BTC. There are more than 10 confirmations. The exchanger says that there are no confirmations. They asked for 2 confirmations, but they did not fulfill their duties. My mail is ignored. What should I do?

Awful service! I'm waiting transfer about 2 hours! There is message:We're experiencing heavy load. Your funds are safe and we're doing our best to transfer your coins as soon as possible. Apologies for the inconvenience.

Shoot a quick email to support@fox.exchange if you wish to chat with a human.

Support is still silence.

Hello,

this is pure scam exchange this is 3rd time they doing this. I will never use this exchange ever again. Exchanged 0.00447063 Btc to ltc. And guess what! "we need to talk to you!" i ain't need no talking give me back my funds or proceed with exchange.

Exchanger FoxExchange stopped the transaction and do not answer. Please exchange or refund my coins!

Fraud alert!!! i did the transaction more than 6 hours ago. After transaction went to their wallet, they stopped the transaction and said:

"we need to talk to you!

we encountered some difficulties processing your transaction and need to get in touch with you to proceed."

I emailed them but no replies!! what a fraud exchange. Please return the money to my xrp wallet.

I wish i have read the earlier complaints about kyc before doing the transaction. I won't do any kyc, please exchange or refund!

bestchange, please be careful before including an exchange in your list which puts restriction! at least tell this to your customers!

I feel lucky as I did not look at the feedback before I did my exchange, I changed doge for BTC and everything worked fine, I got my BTC in exchange. It took awhile for it to go through and approve but it did.

There was an exchange for $500 - everything is fine. Now I sent $2700 BTC-ETH. When they received my transaction, they considered it suspicious. I wrote to support, only email and no live support, the answer was within an hour. I sent money as payment for services, they gave me 15 minutes, as you understand, I didn’t make the payment, the exchange is no longer relevant for me) They ask for a selfie with a passport (ID) and a piece of paper with the current date. Of course, I refused because I DON’T NEED the translation. They further say that they will not return my money until they receive the selfie.
Nothing is known about the company, they do not guarantee 100% protection of my data, I do not need an exchange anymore since I have already exchanged my funds with another exchanger. And they further say that there will be no refund until the photo is received) I do not recommend it, read the reviews on bittalk. Use it only if you have a lot of time and are not in a hurry with the transaction.

Received money, wrote that there was some problem, the support did not answer.

Transaction has already paid. But i don't have my money

Lock my transaction and ask me to do "selfie of you holding a government-issued ID and a paper note, on the note you should handwrite the current date and the words: "for fox.exchange"".. But i can't do this. Give my money back!!!!

Today I created a request to exchange 0.007 bitcoin for Ethereum. The application is not completed, there is a notification on the exchange page that I need to contact support. I have written to them, but they are silent

When I made an apply I wasn’t even asked to enter my email , but when I transferred my money , the problems began. My operation was blocked and selfie and docs approval was required . Support answered very slowly. And it didn’t solve my issue. I wouldn’t recommend this exchanger to anyone. You can lose your money

Tried to exchange BTC to ZEC.
Now they are holding my coins.
I suggest you either make an exchange or return my coins.

It's scam. Return my coins.

Wanted to exchange Dash to BTC. They hold my money and ask me for selfie with a passport.
I did it and after it they sent me a message: "Please provide a DASH address for sending you back the DASH."
20 hours ago i received new message: "Your recent fox.exchange order was cancelled".

How you can guess i haven't received neither Dash or BTC.

I made an exchange 16 days ago and im still waiting for a refund after i showed them that im KYC verified on BINANCE they're refusing to reply to me and they're completely ignoring me.

No one would send KYC verification documents to someone who doesn't have a public address on their website!!

Provide a refund.

I don't want to send any documents to third-parties.

I've started exchange of 1000 usdt to 6.019 Zec. I've sent coins on time, waited for the confirmations to go through. And after that i've seen the message that they can't transfer me coins right now due to high load and i have to wait a little bit. I waited for about 10 minutes and after that they processed the transfer, but they sent me only 5.66 Zec. Which is about 10% less than it should be. They are refusing to return me the rest of the money.

I made exchange from BTC to XRP, but it said "We need to talk to you!
We encountered some difficulties processing your transaction and need to get in touch with you to proceed"
I have already mailed the Order ID , but have not received any reply.
Please resolve the situation ASAP.

Made an exchange transaction. Where is the enrollment? Please do not joke the Russian Federation!

Do not use fox exchange. It is literally a scam. These people are con artists who will hold your coins hostage and demand you send them your passport to return them. Horrible support. These people will steal your coins. They do nothing but scam and rip people off. This isn't an exchange, it is a scam.

Remember: fox exchange is a bunch of crooks, thieves, and con artists. Do not fall into the same trap i did. Never use fox exchange.

Now, return my coins, you con artists.

Order id: 08a465d3503481ab1626fa1a50b2c1fc19bfa227893156b2d56f5e9b2873eff5

9710d15465d4cb3f56f85e3182c9437f62179e4ec10a04863bdcb6dd45e12c0c

I was using Exodus Wallet, and exchanged LOOM for BTC. I did this a couple of times with no issues, small amounts, I then exchange 161,500 looms to 0.24BTC and it has been pending over 40 hours.

Bitcoin has dropped from $39,000 to $31,000 and I’ve lost 25% of my money. They are saying they want KYC and I never agreed to that and instructed them to terminate the transaction. Still no refund.

I am not sending KYC and they are holding my coins hostage.

Return my coins! Fox Exchange took advantage and is holding this hostage during major dumps, that were not even taking place when I started this process.

Return my money.scammers

Since I have 2 exchanges here, I will leave 2 reviews. Foolishly left the first review with a neutral rating. The money is not returned to me and my personal data is extorted, I sent 0.09398013 BTC, at the time of the exchange it is 3850$ +- details in the review below. I don't get any answers from them. I apologize to the bestchange administration for duplicating the review, I want the review to be flagged negative to alert people.

order ID 777ee38e7273f60a39b157d5a9f2d6e153261f6425eaf8ac9120c0341ee25478

order ID 3ef8e7abf968f07b5b148a348b89449b00265dd642819949b39a85c64a763751

I was trading on Zengo and my funds were being held for (Pending ID Check) by fox.exchange.
I submitted my ID and proof of address and was told that it is was under review.
It has been almost a day and my problem is still pending.
I am very worried as it is almost 10k being held .

Hello, please what about my exchange
i made the payment but in the website say 'time up'

please fix the problem

order id:
7e2be888d5fc2ff71aaecce088ae4187547a93a6c4c2e347c9b5cdfc071410aa

I just exchanged BTC to USDT and was told there was a problem with my application. I sent support request 4 hours ago, still no answer, BTC exchange rate has changed to a lower side, I'm losing money.

Get my money back, why is your support not responding and refunding?

Hi. Exchange btc for dash, I sent a transfer 0.43 btc. What's wrong with my order?

Wouldn't recommend. The second time I come across a situation of exchange delay. Yesterday I sent a transfer to exchange bts for hlm. The result is silence. I sent a request to technical support, what is the problem. The answer to the problem is with stellar, with us. I waited until evening, no result.
In the evening, I re-sent a request to technical support, return btc. It is now the middle of the next day, in response to silence. Guys, will you do your job well?

I exchanged bts for hlm yesterday. I have been waiting for 12 hours the funds have not been received. I wrote to technical support yesterday. No answer. What to do?

Exchanged my ETH and haven't received the coins still.
It's been more than 30 hours and they claim it is due their High load, which was day ago at the morning and my coins are still pending. Contacted them twice via online chat and once submitted ticket with my email. No messages, only promises, that it will be resolved and nothing done. Only promises and still message:
"
Please be patient...
We're experiencing heavy load. Your funds are safe and we're doing our best to transfer your coins as soon as possible. Apologies for the inconvenience.
"

Is it a joke? High load for 30+ hours. Cmon just return me my ETH already.

After exchange:

"We need to talk to you!
We encountered some difficulties processing your transaction and need to get in touch with you to proceed."

Please returm my btc or send eth. I do not want send any documents for you!

I had no problem with the exchange until I saw the final amount. They do not say anything about fees on the exchange page. Not a single word. My exchange amount should be 100.34185 USDT at the time of getting 5 confirmation according to their rate and rate shown on bestchange. But they sent 96.34185 USDT. Not happy at all. Fees should be shown before hand.

I tried to make an exchange, sent $ 2,500 of my funds, sent the exact amount of the exchange, 3 days later I did not receive the funds, requested a refund, the exchanger refuses to carry it out. Their some kind of monitoring system worked, and they require documents. I said that I demand the termination of the contract, and I demand the return of funds based on this, and I do not want to go through their KYC to work with them, they do not give me the opportunity to break the contract, the funds are not returned. 3 days have passed, 2500 $, withholding of funds is not legal in case of a requirement to break the signed contracts. The site says:

Reviewing your order ...
We discovered an anomaly in your transaction, and we are reviewing your order now. We will transfer your coins shortly. (3 days)

I was SCAMMED for 1000$ .
I sent bitcoin, but still haven't received Tether. Support does not respond to my emails at all, almost 24 hours have passed!

I do not recommend this exchanger, I sent them btc, the transaction was confirmed, but the purchased coins were not transferred to me, they wrote that the transaction has anomalies. Sorry I didn’t read the previous review. Dear support, I wrote to you, but you are silent. You cannot work anonymously and maintain a high rating , trade stocks on the stock exchange and not cryptocurrency. This attitude made me very angry, especially because of the volatility of cryptocurrencies it is not comfortable to wait for your coins for a long time

Caution!
Using this exchanger, you risk losing your funds !!!

made an exchange through this exchanger. an alert has arrived We need to talk to you!
We encountered some difficulties processing your transaction and need to get in touch with you to proceed.

they also wrote to the mail that they will contact me within two days. in the end, neither bitcoins nor dash ... just accepted bitcoin, said that they were suspicious and that's it

I don’t recomend this exchange. It shows a rate, but then it takes you like -6% of what they showed you. It’s not even a similar amount

I hope this can help me awesome tool

I havent get my ripple yet how much time to take for i received in my wallet..you said transaction completed,,

Thank you, promptly advised, and quickly translated with a good course. Thanks

Great exchanger, you see current status of confirmations, fast work, thanks.

@foxchange, Ochayi is my friend and I introduced him to bestchange. I think it is highly imperative that you also look inwards and be sure that you have no malware in your system or that one of more of your staff has not been compromised and now working against your organisation.

Just a few days ago a friend used 24bestex.com and had the exact/same issue. The wallet address was changed. Initially, 24bestex.com refuted that the wallet address the bitcoin was sent to. They made haste to claim that it wasn't theirs and they also asked my friend to check his system for malware. Fortunately for that friend, though after lots of complaints, 24bestex.com took a second look and discovered where the problem was coming from. The details of their investigation we do not have but my friend has now been funded.

I suggest you ask 24bestex.com how they uncovered the problem. The transaction ID is 55919

Please treat this matter with utmost good faith because this seems to be the new trend and if it persists, it will make us lose trust and faith in bestchange.@foxchange, Ochayi is my friend and I introduced him to bestchange. I think it is highly imperative that you also look inwards and be sure that you have no malware in your system or that one of more of your staff has not been compromised and now working against your organisation.

Just a few days ago a friend used 24bestex.com and had the exact/same issue. The wallet address was changed. Initially, 24bestex.com refuted the wallet address the bitcoin was sent to. They made haste to claim that it wasn't theirs and they also asked my friend to check his system for malware. Fortunately for that friend, though after lots of complaints, 24bestex.com took a second look and discovered where the problem was coming from. The details of their investigation we do not have but my friend has now been funded.

I suggest you ask 24bestex.com how they uncovered the problem. The transaction ID is 55919

Please treat this matter with utmost good faith because this seems to be the new trend and if it persists, it will make us lose trust and faith in bestchange.

Ich habe es ausprobiert , es ist sehr gut ganz ehrlich, ich weiss noch nicht warum alle hier finden es schlimm

Bad experience with this exchanger. I have created eth to ltc order with fixed amount but they gave me some down amount. What is this man. Really bad experience.