Information from the exchanger administration(own it?)
Our Exchange Point gives the opportunity in fast, safe and profitable electronic currencies input, output and exchange: Advanced cash, Perfect Money, Payeer, Tether, Bitcoin, Exmo, Capitalist. We are working with next banks: PrivatBank, Visa/Master Card.
Our Exchange Point is the certified partner of given payment systems. This fact guarantees you a high level of reliability and safety during the exchange procedure.
We are doing our best for your profitable exchange and your positive impressions in our service!
You will receive an email for confirmation and managing your review
* Feedback:
* Order number:
Please indicate your exchange order number
* Type:
Use this type only if you get no money from the CoinFusion exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
Make sure that you specify the exchange order number in this case – it will help the CoinFusion administration solve the problem faster.
If you just do not like the service at CoinFusion and you want to share your opinion – select the Comment feedback type.
Add a comment:
Comodor
212.133.199.*
June 20, 2023 08:53
I made my first trade. Perfect, fast and easy.
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Ratul
83.217.165.*
June 2, 2023 21:27
I provided a valid pm account and Pm website is working fine, still this site is not sending my 500 pm. It was urgent so i sent usdt as payment, my payment failed because of them. You have to send my 500 pm to my new account given in the message of telegram and Facebook page and email as soon as possible. Don't send to the original pm account given. Original pm account belongs to my client, so don't send to him.
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Admin BestChange.com
June 3, 2023 04:43
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
June 3, 2023 06:39
Hello Ratul,
Order completed. Please remove the claim.
Claim solved
Ratul
June 3, 2023 06:59
No wrong/fault on my side, for your faulty software, i need to wait 7/8 hours, i faced looses. You need to compensate me $25. You are not technically solvent and keep running your faulty system as a trap for us while you are away or sleeping.
Claim renewed
Admin CoinFusion
June 3, 2023 18:44
Ratul,
Because an error occurred, your application was processed in the morning. Help desk is closed at night. You have read and agreed to such terms of exchange.
Claim solved
Ratul
June 3, 2023 20:53
Error occurred not because of me, its your fault. You must not keep running a fault possible software when you are away or you are sleeping. For you as a client i must not face any losses. I did not need those PM, I ordered it to pay my client by PM. For You my deal was cancelled and I need to take those pm in my PM wallet. Those PM are of no use for me now. If I need to pay extra if i want to convert these PM to USDT again. Loss + extra cost of conversion only because you were sleeping putting a trap online for us. Shame on you.
Claim renewed
Admin CoinFusion
June 4, 2023 06:31
Ratul,
Our system worked well. All orders were processed successfully, except for yours. We completed the order in full and do not owe you anything. A claim can only be opened if the order has not been completed.
Claim solved
Ratul
June 4, 2023 20:43
Problem was with me? what was the problem from my side? what was the cause? mention it with proof. I will write to the admin of bestchanger. don't worry. You took my USDT and used it for 8 hours to make profit, korcing me to face losses. [Obscene and abusive language was removed by the monitoring's administration] exchange, [Information containing political undertones was removed by the monitoring's administration] did right for you.
Claim renewed
Admin CoinFusion
June 5, 2023 09:26
Ratul,
1. I did not tell you that you are to blame for something. The problem was not on your side. However, this does not change anything and does not give you the right to demand anything from us. You accepted the conditions written in the rules and in the notice before the exchange, where you clicked the button that you read the conditions and accept them. It was written there that support does not work at night and if auto-exchange does not happen for any reason, then your order will be processed during business hours. And so it was done. We warned you about the terms of the exchange, and you accepted them. Therefore, there can be no claims against us, and even less demands for unjustified compensation.
2. We have sufficient reserves and do not need to use your funds.
3. When there is a failure in your bank and you cannot send money or your money goes for 3 days, you do not require compensation from the bank. So why do you think that the exchanger can demand compensation? Even if you went to court, it would be on our side, since we did everything according to the offer that you read and accepted.
4. The fact that you made an exchange for your client and suffered losses is your responsibility. Since according to the rules that you have accepted, the exchange is possible only between your wallets. Exchange at the expense of third parties is prohibited.
5. Apparently "he" is right about your country and many others. Then you need to expect the same events in your country. We can share our experience and tell you what horrors you need to be prepared for and how you can try to survive in a burning city. Please contact our support and we will advise you.
You are behaving inappropriately. You must be ashamed. You threaten, slander, demand and insult us.
Therefore, you are denied service on our site.
Claim solved
3
CommentRemove
Aksultan
87.255.216.*
May 6, 2023 16:08
Received payment in about 15 minutes after order completion. For the first 15 minutes, I felt a bid afraid that maybe the transaction got lost or something as I couldn't locate the hash that was emailed me. Happily, transaction showed up in 15 minutes after the email, here it is - https://tronscan.org/#/transaction/2c9406acbde767bc99a6e7659e289cbb917ec8c8c5bd809e16dec431d9d2c761.
So far, I have no complaints then, I appreciate your work!
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Eren
181.37.221.*
March 31, 2023 02:44
Excellent service as always!
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0
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Bru
177.37.179.*
March 27, 2023 15:40
Support is slow to respond
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Eren
152.166.200.*
March 23, 2023 19:10
Excellent service as always!
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Mehdi
95.179.188.*
March 8, 2023 17:41
Please explain why you have blacklisted my WALLET Perfect Money and are not providing services to me?
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Mehdi
March 9, 2023 13:45
No one is responsible!
Admin CoinFusion
March 12, 2023 15:37
Hello Mehdi,
Write to us in support and we will check.
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Arif
103.183.99.*
March 12, 2023 09:44
I send 298 USDC to get USDT. Exchange received payment, but this order delete. I send email to support, support answer to refund. I send address wallet for refund. but until this time i not yet received USDC
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Admin BestChange.com
March 12, 2023 09:56
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
March 12, 2023 10:43
Hello Arif,
Return completed! They also returned the commission of the network. We apologize for the inconvenience.
Claim solved
Admin BestChange.com
March 12, 2023 10:48
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
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Babul
37.111.207.*
March 2, 2023 02:29
Order ID 426391
They show they paid this order but I have not received the money in my Perfect Money wallet. Their live chat option also not works. Kindly check and pay the money to the Perfect money account. This was an emergency, I needed to pay the money now I am stuck! I have used bestexchange website's recommended exchangers but I have never faced this issue in my life. This is absolutely frustrating. Kindly take necessary action as soon as possible.
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Admin BestChange.com
March 2, 2023 06:23
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
March 2, 2023 08:40
Hello Babul,
An error has occurred. Apologize. Application completed. But please note that support does not work at night. Therefore, we ask you to remove the claim.
Claim solved
Babul
March 2, 2023 14:09
If any problem occurred why you showed the payment is completed? Strange!
Got the payment later but it was an emergency for me. You should be more responsible.
3
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Mintu
185.95.17.*
March 2, 2023 06:59
Exchanged 680$ more than 4hrs where is my money ?
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Admin CoinFusion
March 2, 2023 08:52
Hello Mintu,
There is no order with this number in our system. Please remove the bogus claim.
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Sam
152.58.117.*
March 2, 2023 06:57
Website turned scam till now not received the payment why ?
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Admin CoinFusion
March 2, 2023 08:49
Hello Sam,
There is no order with this number in our system. Please remove the bogus claim.
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Lcc waikii
95.142.124.*
February 24, 2023 14:37
Slow reply support busy
Order id 425900
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Admin BestChange.com
February 24, 2023 14:50
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
February 24, 2023 20:14
Hello Lcc waikii,
Your order has been completed. Sorry for the problems.
Claim solved
3
CommentRemove
Badal
149.7.35.*
February 10, 2023 14:32
[Issue has been fully resolved]
Complete my order
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Badal
February 10, 2023 14:39
I am waiting more time to receive my order please hurry up
Badal
February 10, 2023 14:52
Order is on checking
what's isthe problem
Admin BestChange.com
February 10, 2023 14:55
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
February 10, 2023 15:21
Hello Badal,
You have not taken into account the commission of the exchange. Therefore, a smaller amount was received and the application was sent for verification. Be careful, consider the exchange commission.
Please remove the claim.
Claim solved
Badal
February 10, 2023 15:25
Thanks I received
3
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Eren
181.37.217.*
February 4, 2023 18:59
Another fast exchange. Very good service!
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Eren
152.166.162.*
January 26, 2023 16:25
Very fast transaction!
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0
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Pedi
212.8.249.*
January 11, 2023 20:51
Great like always, like Ukraine ppl.
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Admin CoinFusion
January 12, 2023 16:47
Hello Pedi,
Thanks for your feedback and support.
0
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Samar Hossam Eldin
41.36.40.*
January 2, 2023 04:57
I made an exchange between 2000$ pm to trc20 and they deleted my order Application ID 417964
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Samar Hossam Eldin
January 2, 2023 05:22
02.01.23 02:18 Transfer Sent Payment: 2000.00 USD to account U1727960 from U10840870. Batch: 499493342. Memo: Shopping Cart Payment. Order ¹417964; 2000 Perfect Money USD -> 1924.4838
Admin BestChange.com
January 2, 2023 06:02
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Samar Hossam Eldin
January 2, 2023 10:39
I received it now after more than 6 hours
Claim solved
Admin CoinFusion
January 2, 2023 11:04
Hello Samar Hossam Eldin,
Your payment is on hold PM. It doesn't depend on us. Your order has been completed after receipt of funds.
Check out the information about this on the site PM:
https://perfectmoney.com/faq.html
Why does the recipient not see my internal transfer in his/her account?
It is possible that your transfer was regarded as suspicious by our intelligent antifraud monitoring system and was forwarded for manual processing. This process is a bit longer than the automatic transfer. If your transfer is delayed for a few hours, please do not worry. After your payment is verified and confirmed as legal, the money will be credited to the payee`s account.
3
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Salah Eddine Tiar
41.108.69.*
December 27, 2022 21:34
This exchange is pretty simple to use. There are popular directions like USDT TRC20 to Perfect Money USD and it's the one I used.
I also wanna thank the staff for having assisted me when I encountered some small issues. I recommend this exchange.
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Ahmed Ghaleb
196.132.97.*
December 7, 2022 09:40
[Issue has been successfully resolved by the exchange service's administration]
I have paid and did not receive my coins. Please communicate. This is the process
2022-12-06 22:34:51 You have issued the application No. 414117 for the exchange in the following direction:
Exchange 20 Payeer USD to 18.5771 Tether (TRC20) USDT
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Admin CoinFusion
December 7, 2022 13:53
Hello Ahmed Ghaleb,
Hello! We apologize for the failure.
Ahmed Ghaleb
December 7, 2022 14:14
Very good very thanks my coin is travel
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Inna
5.88.239.*
November 28, 2022 19:37
Super as always! 2 minutes! Thanks a lot!
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Raka98
125.167.59.*
November 11, 2022 12:05
Please process my order, it's been more than 1 hour and it hasn't been sent
[Mention of a third-party resource was removed by monitoring's administration]
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0
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Dima
80.97.15.*
June 28, 2022 12:26
Good exchanger, tether - pm instantly
I recommend )
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Henn
64.44.102.*
May 29, 2022 08:56
Yesterday i sent $40 from capitalist usd to paypal, the money did not come back.Please return my money to capitalist wallet
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Admin CoinFusion
May 30, 2022 07:13
Hello Henn,
as we can't deposit your PayPal account money were returned.
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Mr. N
195.91.243.*
May 25, 2022 10:12
Exchange stopped working in Moscow for non-business (political) reasons - too bad. But they are still displayed when you search for cash exchanges in Moscow. Please update the information.
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Admin CoinFusion
May 25, 2022 10:17
Hello Mr. N,
there is information about russian federation work on our website.
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Crypto Rock
103.146.42.*
May 23, 2022 04:14
I paid perfect money to payeer .After complete my transaction it will be waiting not it says it deleted .i didn't get my payment.i have proof for payment after completing payment i get mail from pm .
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Admin BestChange.com
May 23, 2022 05:05
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
May 23, 2022 07:25
Hello Crypto Rock,
your application was processed. The delay because your payment was at PM checking and we did not get it in time.
Delate this complaint because it has no ground.
Claim solved
3
CommentRemove
Chidera Daniel ubah
105.112.151.*
April 12, 2022 05:09
Why my perfect money account debited but i don't receive my payeer usd?
the order is deleted
send: 6 perfect money usd, from account: u264 *** 2074
receive: 5.8258 Payeer usd, into account: p103 ***
5105
creation time: 12.04.2022, 05:59
Status of order: ¹383254
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Chidera Daniel ubah
April 12, 2022 05:14
Any enquiries yet?
Admin BestChange.com
April 12, 2022 06:22
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Chidera Daniel ubah
April 12, 2022 06:43
I don't get any response yet
Chidera Daniel ubah
April 12, 2022 06:52
No response yet?
Chidera Daniel ubah
April 12, 2022 07:00
Smart-pays please do the needful and send me my funds to my payeer usd account thanks
He blocked me on telegram I think I have been scammed
Admin CoinFusion
April 12, 2022 08:31
Hello, Chidera Daniel ubah!
you won't get anything until we get the payment. Contact PM support.
You won't get any other answer because there is no of it.
Claim solved
Chidera Daniel ubah
April 12, 2022 08:35
Why have I been blocked on telegram?
Chidera Daniel ubah
April 12, 2022 08:40
Where is my funds
Admin CoinFusion
April 12, 2022 08:49
Chidera Daniel ubah,
application was processed
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Samuel
197.210.79.*
September 15, 2021 05:56
My order not paid , kindly process my order ,Tether USDT
to PayPal USD
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Admin CoinFusion
September 15, 2021 09:24
Hello, Samuel!
Please contact us via available contact information according such questions.
Samuel
September 17, 2021 03:59
Smart-pays,
What is my order not still paid? Admin Diana said I should wait for 48 hours which over now.
Please pay my order
APPLICATION ID 355842.
Admin CoinFusion
September 17, 2021 07:48
Samuel,
there is no need in confirmation from our side. If you can't use money, please contact PayPal support.
Samuel
September 17, 2021 07:52
Smart-pays,
Sorry I don't understand your comment. Has my order been processed by Smart-pays
Admin CoinFusion
September 17, 2021 07:53
Samuel,
yes, it was.
Samuel
September 18, 2021 11:54
Smart-pays delivered , confirmed by my service providers. Thank you.
0
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K0Stas
2.85.191.*
September 14, 2021 16:45
Recommended exchange with fast service.
Best regards!
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Delaney
5.90.227.*
June 3, 2021 16:11
Fast service. All ok
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Eitesham Bhatti
119.160.103.*
April 22, 2021 23:57
Why this site is Disable?? Have the scamed any user or disable because of some other Reason. Best change admin can u guide us please. Can we use this Site further for Exchage or not? Waiting for your Warm Reply
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Admin BestChange.com
April 26, 2021 12:33
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
April 30, 2021 19:44
Hello, Eitesham Bhatti!
The site is under maintenance.
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Rafiul Hasnat Mahir
103.120.46.*
March 30, 2021 15:33
Awesome Service....!!!But today they decrease the exchange rate of Tether (USDT) TRC20 to Perfect Money USD
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Ivan Ramirez
189.238.241.*
March 30, 2021 03:27
How much time this services need to transfer from advance cash to paypal?
i got almost two hours waiting and nothing happen.
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Admin BestChange.com
March 30, 2021 07:28
Hello!
We request the exchanger's administrator to respond to the user's comment.
Best regards, BestChange administration.
Admin CoinFusion
March 30, 2021 11:55
Hello, Ivan Ramirez!
Your application was proceed. Sorry for the delay.
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Afify
197.53.15.*
March 29, 2021 18:37
I
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Admin BestChange.com
March 29, 2021 18:43
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
March 30, 2021 07:10
Hello, Afify!
Your application was not proceed automatically because the account you have submitted U290411520 does not exist. Delete this complaint because it has no ground and contact us support@smart-pays.com with correct data.
Claim solved
3
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Michal Bereszynski
89.64.45.*
March 29, 2021 14:25
Support is worth nothing. Rude and not willing to help.
Sent Payment: 262.17 USD to account U1727960 from U27309299. Batch: 380747791. Memo: Shopping Cart Payment. Order ¹313000; 262.171 Perfect Money USD -> 215 Skrill EUR, account.
The transaction was not caught by their system and not automatically processed.
They completely refuse help and manual transaction processing saying payment was not received every if it was processed and got transaction batch number.
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Admin CoinFusion
March 29, 2021 14:31
Hello, Michal Bereszynski!
You have been answered several times in several chats. Your payment is under PM checking , we did not receive it. If you don't want to contact PM support according this , this is your choice and you must be have a reason to deny to do this. Your application will be proceed after we'll get the payment. NOT EARLIER.
Claim solved
Admin CoinFusion
March 29, 2021 14:36
Michal Bereszynski,
Your application was proceed. Delete this complaint because it has no ground.
3
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Ovroy Thanu
113.21.228.*
March 25, 2021 05:54
I order for a exchange at Tether USDT to Perfect Money Direction and I paid 12 hours ago. The Exchange Amount is 412.64$. 12 Hours Passed, I did not receive the payment yet. Its still on processing
ORDER ID 310399
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Admin BestChange.com
March 25, 2021 07:15
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Admin CoinFusion
March 25, 2021 08:23
Hello, Ovroy Thanu!
Your application was proceed, there were some technical problems. We apologize for inconvenience and ask to delay this complaint.
Claim solved
3
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Mehedi
103.162.184.*
March 21, 2021 17:51
Great site? . Very easy & very fast service ??
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Koh Jun yang
111.65.69.*
March 12, 2021 10:12
Highly recommend their service to everyone fast and efficient received the money after 2h will definitely engage their services again
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Khalid
41.92.101.*
February 16, 2021 09:23
Very great job ?thank you very much
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Brodie Kellaway
185.56.80.*
February 4, 2021 05:44
I have changed here for several times and there were no problems. The exchange rate is profitable and fees are within normal limits.
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Sazedaruis
37.111.219.*
January 30, 2021 08:53
Order status is paid but i did not get my payment. support not active since 15 hours! Admin please check my order!
Expand (2)
Admin CoinFusion
January 30, 2021 11:03
Hello, Sazedaruis!
Your application was submitted in non working hours and automatic mode did not pass it. We don't have 24/7 schedule and also weekends free schedule so it was proceed during operators work. We ask you to delete this complaint because it has no ground.
Claim solved
Sazedaruis
January 30, 2021 12:16
I got my payment, thank you!
3
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Arlan
112.207.106.*
January 23, 2021 20:02
Very reliable exchanger. They quickly changed my Perfect Money into WebMoney.
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Mike Flop
176.31.238.*
January 21, 2021 19:32
Exchange was quick and easy - what else do you need. Thank you! High quality exchanger
BestChange project celebrated its 16th anniversary! Congratulations to all our partners, colleagues and users.
06/14/2023 Contest in Telegram
We are launching a contest in Telegram, 1 200 000 satoshis are being raffled off. Hurry up to take part!
02/28/2023 City support
"Notification" and "Double exchange" functions now support the selection of the city for cash directions.
You can get from 1 to 100 Satoshi every 60 minutes. Each time you visit the faucet you will receive a random amount of free Bitcoins. The payout is available from 1 000 satoshi.