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NextBit exchanger

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Status: active Reviews: 382
Age: 6 years 6 months Financial claims: 04
On BestChange: 1 year Total currencies: 175
Country:
Ukraine
Exchange rates: 4 436
AML transparency: AML Total reserves: $595 888 984
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When creating a financial claim, please make sure that the exchange regulations specified on the website NextBit have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the NextBit administrator resolve the problem more quickly.

If you didn't like the NextBit's service and want to write about it, use the Comment review type.

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Add a comment:
Kathleen 79.28.64.* October 10, 2026 08:00
I made an exchange today. The whole operation was clear and precise. The support team handled my request professionally.
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BicycleBob42 95.247.86.* October 9, 2026 15:19
USDT to hryvnias on Izibank — done. No drama, no waiting, no need to chat with support. Just another boringly perfect exchange.
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OsloPanda42 79.118.113.* October 8, 2026 14:34
Honestly, I'm impressed by how smoothly everything went. Money came through in minutes, support was friendly and professional. Will definitely use again.
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Vicky 80.234.135.* October 8, 2026 10:54
Money arrived faster than I expected, support handled everything without unnecessary chatter. Quietly efficient exchange, a rare combination.
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Vera 92.129.215.* October 7, 2026 07:16
Sent USDT, received tenge to Kaspi. The whole exchange took a few minutes.
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Danielle 81.35.86.* October 5, 2026 14:56
I accidentally sent my transfer through the wrong network and thought the funds were lost. The support team reached out to me, explained what could be done, and helped recover everything. The money reached my account after a short time. I am very grateful for such calm and professional help.
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PancakePete7 88.11.82.* October 5, 2026 09:38
Exchanged USDT for tenge, all credited to Kaspi quickly.
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Victor 212.225.138.* October 4, 2026 12:15
Transfer completed in a few minutes. Support was polite and helpful.
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Emily 72.89.120.* October 3, 2026 13:13
Another exchange, another perfectly routine operation. Almost borring how well it works.
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Hannah 104.195.158.* October 3, 2026 06:46
Ruslan handled my request, everything was completed in a timely manner.
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Nathan 70.69.168.* October 1, 2026 13:36
I was impressed by how seamless the whole process was. Funds arrived almost instantly, and support was professional.
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Nancy 99.249.11.* September 30, 2026 07:10
The exchange left a wonderful impression. Money came in minutes, support was polite and attentive. I will definitely come back again.
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Gavin 100.33.12.* September 29, 2026 11:52
I exchanged here yesterday, money landed quickly and the rate was decent. No complaints at all, everything smooth.
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Cynthia 177.249.60.* September 27, 2026 08:52
Sergey helped me at every step, and the transfer arrived almost instantly. Honestly, I'm delighted with how smoothly everything went.
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Bruce 71.146.112.* September 26, 2026 16:05
Swapped funds through this platform. Everything went through in under ten minutes. Support was there when I had a question.
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Beth 73.31.196.* September 26, 2026 11:45
I exchanged here and the process was calm and measured. Funds arrived at the expected time. Support answered my questions clearly.
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Kimberly 97.180.8.* September 24, 2026 10:14
The service works like clockwork. My transfer was completed in a few minutes, and support answered all questions.
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Pancakepete42 108.2.118.* September 23, 2026 11:19
Got my funds without delay, no complaints.
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Whitney 92.208.103.* September 22, 2026 15:18
I was about to complain about the waiting time when the funds arrived. Almost made me feel unreasonable. Support remained politely unimpressed.
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Harry 189.226.49.* September 20, 2026 16:07
I received the funds in full. Everything was done accurately.
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Ava 185.242.251.* September 20, 2026 12:35
I transferred the funds and received the payment without delay.
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Walter 192.24.200.* September 16, 2026 18:24
Exchanged USDT to tenge today, and the money reached my Kaspi card almost instantly. Operator Igor handled everything with care. Genuinely pleasant experience.
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Sue 189.217.84.* September 16, 2026 17:34
Completed an exchange on this platform this morning. The process was straightforward, funds arrived within the hour. Support clarified my query efficiently. Will return as needed.
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Andrew 23.132.16.* September 14, 2026 12:31
Sent USDT and received hryvnias to my Privat24 card in a few minutes. The rate was fair, and the whole operation took no effort. Nice job.
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Liam 87.218.49.* September 13, 2026 10:49
Completed an exchange this morning. The whole process took a few minutes, support answered all my questions. No complaints.
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Wayne 142.114.76.* September 12, 2026 06:33
Exchanged some crypto and got paid in a few minutes. Everything went smoothly.
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Chloe 45.86.186.* September 11, 2026 16:52
Everything went smoothly. The money reached my account quickly, and support kept me updated. Nice job.
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BrickOvenBess7 99.199.51.* September 11, 2026 13:35
Sergey handled my order, funds came through fine.
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pixelPanda7 95.17.240.* September 9, 2026 13:37
Just did an exchange here. All good, funds arrived on time. Thanks!
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Melanie 82.40.72.* September 8, 2026 09:57
Completed the transaction today. Everything went smoothly, the rate was acceptable. Support addressed my inquiries politely. Thanks.
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Abigail 86.42.13.* September 7, 2026 10:20
I'm genuinely happy with the exchange! Funds recieved fast, support was really kind. Will definitely come back.
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Natalie 82.8.29.* September 5, 2026 11:54
Exchanged through Igor, the transaction went through in a few minutes and the money arrived safe.
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LazyLena42 177.227.10.* September 4, 2026 16:23
I exchanged and the money arrived quickly, no issues.
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James 187.136.168.* September 3, 2026 12:35
The operator Igor handled my request without any fuss, and the funds reached my account in under ten minutes.
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Martha 47.162.76.* September 3, 2026 06:31
Swapped USDT for hryvnias. Money hit my Izibank card before I even finished my coffee. Support folks apparently don’t believe in making people wait.
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Mika 80.28.245.* August 20, 2026 17:22
Under review by the monitor's administration
More than six months ago, I exchanged USDT for EUR through this exchange service. Shortly after the transaction, my Wise account was blocked because it received several split payments from unknown individuals.

Once the restriction period ended, I submitted an appeal and regained access to my Wise account. Only then did I discover that the funds in my account had actually been returned to the exchange service.

I contacted the exchange immediately and informed them about the situation. I also have clear evidence showing that all of the funds were returned to them just two days after the original exchange.

Despite this, during the first week they kept passing me from one person to another, claiming that they had not received the funds. After I provided my Wise statement proving that the money had been returned, they eventually refunded two out of the three payments.

However, they still have not refunded the largest payment, claiming that they cannot confirm that they received it.

After another week of discussions, I asked them to provide a statement from their own account so I could verify whether the funds had actually been received. Every day I receive the same response: “We requested the statement,” “We are checking,” etc. But I have received no concrete information or documentation.

Their support now claims they cannot provide the statement because the account has been closed. However, it is possible to obtain a statement after an account is closed — I personally obtained a complete statement from my closed Wise account.

At this point, I have documentary evidence showing that the money was returned to the exchange, yet they still refuse to return the largest payment to me.

I strongly recommend against using this exchange service. The way they handle disputes is extremely disappointing: constant excuses, no concrete answers, and a refusal to provide documents that could actually clarify what happened.

If you use similar services, always keep your bank statements, transaction confirmations, and all correspondence. In situations like this, those documents may be the only thing that can prove what actually happened.
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NextBit admin August 21, 2026 08:07
Hello Mika,

Dear Client,

Please note that you have previously opened a complaint regarding this matter. We kindly ask you not to create new requests regarding the same issue, but to continue the correspondence in the existing thread. This allows us to keep the full history of the case and handle your request more efficiently.

Regarding the restriction on your account, it is not related to our service. As we previously explained, the restriction was imposed as part of your bank’s internal compliance and financial monitoring procedures. Unfortunately, we have no influence over or control of these internal banking processes.

Regarding the transfers you mentioned: the bank’s request concerned only one transaction in the amount of 69, which you initially rejected, but which was subsequently credited to our account. For the other three transfers, the refunds were initiated by you independently. One of these refunds was received by our account. The other two transfers were not credited because, by that time, the relevant account details had been closed.

Due to the closure of the accounts, Wise informed you that you needed to provide alternative account details for the refund. You provided a screenshot of this communication yourself as part of the correspondence. However, based on the history of the case, it appears that alternative account details were not provided.

In addition, in March, the service attempted to contact you by email to inform you about the refund and to clarify whether you had provided Wise with alternative bank account details. You were also asked to contact us via chat or provide a Telegram contact for faster communication.

You only responded four months later. After retrieving and reviewing the archived records, the service processed the refund of the amounts that had actually been credited to our account.

We sincerely regret that you did not respond to Wise, which could have allowed them to return the funds to your new account. However, please note that in order for the remaining funds to be returned, you were required to provide alternative bank account details in response to Wise’s request.
Claim solved
Mika August 21, 2026 10:54
Hello again,

All of my statements are fully supported by my bank statements and by the official response from Wise Support.

Unfortunately, the exchange service has provided none of this kind of evidence. At this point, they only have their own claims, without any supporting documentation.

They also told me that they would provide me with a statement from their account showing that the funds had supposedly not been returned. However, more than a week has passed, and I have received nothing.

Instead, they simply sent me two different screenshots showing two different amounts, neither of which has anything to do with this transaction, and then claimed that I was responsible for the issue.

Money cannot simply disappear. It is not water evaporating from the grass after rain. There must be a clear transaction trail showing where the funds went.

Unfortunately, Nextbit Change is refusing to provide any proper evidence or documentation and is unwilling to resolve this issue in a transparent and professional manner.

I am therefore asking once again for clear, verifiable evidence regarding the transaction and the alleged return or non-return of the funds.
Claim renewed
NextBit admin August 21, 2026 20:07
Dear Client,

Please do not misrepresent the facts related to this situation.

The statement you provided is not up to date, as it was issued before you received the notification from Wise stating that they were unable to complete the transfer because the recipient's account had been closed. In this notification, Wise also asked you to provide alternative bank details in order to process the refund.

You need to provide Wise Support with a detailed explanation of the situation. It is possible that the funds are currently held in their technical account. We recommend attaching the screenshot showing that Wise requested alternative bank details from you because the refund to the original account was not possible.

We would also like to emphasize that our service previously attempted to contact you to clarify whether you had provided Wise with new bank details and to inform you that two transfers had been received by us. Unfortunately, we did not receive any response from you for four months.

After you contacted us again, the service reviewed the archived records and processed the refund of the two amounts that had been received by us.

For our part, we have taken all necessary actions regarding the funds that were actually credited to our account. To further determine the whereabouts of the remaining funds, we recommend contacting Wise directly.
Claim solved
Mika August 21, 2026 20:11
I have statement from wise dated TODAY that clearly says all refunds reached their senders. You don’t have any of proof:)
Claim renewed
NextBit admin August 23, 2026 07:34
Dear Client,

You need to provide Wise Support with a detailed explanation of the situation. It is possible that the funds are currently being held in their technical account.

We recommend attaching the screenshot showing that Wise requested alternative bank details from you because the refund to the original account was not possible.

To further determine the whereabouts of the remaining funds, we recommend contacting Wise directly.
Claim solved
Mika August 23, 2026 07:35
Again, i have all evidence that proof money was returned. Period.

You don’t have any. You just keep saying same stuff.
Claim renewed
NextBit admin August 30, 2026 10:32
You need to provide Wise Support with a detailed explanation of the situation. It is possible that the funds are currently being held in their technical account.

We recommend attaching the screenshot showing that Wise requested alternative bank details from you because the refund to the original account was not possible.

To further determine the whereabouts of the remaining funds, we recommend contacting Wise directly.
Claim solved
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Anthony 82.40.122.* August 29, 2026 17:22
Exchanged without a hitch; the process was clear and the team acted efficiently.
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MinskBrew42 84.68.195.* August 28, 2026 11:06
The exchange went through without delays. Funds arrived quickly, support was polite. Everything is fine.
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Victor 73.86.248.* August 27, 2026 07:56
Money came in pretty quick, no complaints. The whole process felt smooth, support answered my question clearly.
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Ruth 130.12.17.* August 26, 2026 08:14
I made an exchange. Ruslan was in touch and clarified the details. Everything went as expected.
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Nora 90.165.169.* August 24, 2026 06:36
Swapped USDT for hryvnias, all smooth. The money reached my card almost instantly.
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Heather 174.92.69.* August 21, 2026 06:30
I exchanged, made a cup of coffee, and by the time I got back the funds were already in place. The support team behaves as if they have a time machine.
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Margaret 148.64.80.* August 20, 2026 14:10
I exchanged Tether TRC20 for hryvnias to my Izibank card. The support team was courteous and the transfer arrived on time. Everything felt secure.
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Scott 91.159.25.* August 20, 2026 08:42
The exchange went smoothly. Support was professional and kept me informed at every step. No delays.
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Danielle 153.67.53.* August 20, 2026 07:59
I hesitated at first, but the exchange went through faster than expected. The support was polite and gave clear instructions. Thank you.
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Javier 82.40.121.* August 15, 2026 13:21
It’s a very good exchanger, it’s easy to fill in the data, and everything was transferred quickly.
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Thiago 189.203.149.* August 15, 2026 11:36
There are no problems here. Everything is always quick and convenient. I’m constantly changing things here. Thank you once again.
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Enzo 93.47.40.* August 14, 2026 16:57
The exchange was carried out promptly. I’ve used it several times already. Thank you, team.
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Giuseppe 90.174.193.* August 14, 2026 15:21
An excellent exchanger! All transactions are completed quickly! I recommend.
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Rajesh 90.27.180.* August 10, 2026 15:03
I've been using it for a long time, I'm always surprised how fast they process transfers, a real respect!
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Adnan 142.122.42.* August 9, 2026 15:26
The exchange was carried out quickly and professionally. Thank you so much for the quality work!
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Anil 80.40.47.* August 9, 2026 12:25
Thank you for the fast and high-quality work, it is always a pleasure to contact your exchanger.
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Pierre 92.26.124.* August 8, 2026 17:37
The exchanger is working, everything went without unnecessary steps. I made a request, and the money arrived quickly.
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Veselin 24.141.189.* August 8, 2026 15:51
Thank you for your prompt response and help in solving the problem.
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Santiago 81.220.169.* August 8, 2026 14:17
The first experience of my exchange, everything is clear and accessible, I received funds on the card without any problems.
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Alessandro 81.202.53.* August 7, 2026 15:58
I have already used this exchanger several times and I can say that it has always been reliable and fast.
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