BulldogExchange exchanger

Hello Carson,

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Hello Vlad,

FYI, the time limit for orders with your direction is from 30 minutes to 24 hours, which is stated on our website right before creation of the application.
Regarding your order - it was paid at 13.49 today, so the timeframe is not exceeded yet.
Please, be sure that you will receive your funds shortly, approximately within 1-2 hours.

Thanks for understanding!

Have a nice day!

It's ridiculous to not be able to do such a simple translation in 7 hours.

Vlad,

As you may know we have plenty of available directions and many orders during the day.
That is why we tell clients that the completion of the application may take up to 24 hours before they create it to stay honest in their eyes.
Kindly wait till your order is paid.
We already aware that you are in a hurry.

Thanks!

Why didn't you tell me I had to wait up to 24 hours before I made the payment? There's no need to close the claim; it will remain open until you make the payment.

Vlad,

You have the conditions before creating the application.
Go to website and check.
If you do not read the conditions - that is solely your problem.
The claim is not legit right now.
You can resume it after the timeframe expires, which is tomorrow at 13.49.

Instead of these messages, you'd better close our question.

Vlad,

Your application is being processed.

I've been hearing this for 8 hours.

Vlad,

You have the conditions.

Stop spamming.
You will be blacklisted :)

This was not the case before the application was created.

If you pay attention, you're the one spamming. Do you think I'll contact you after such service?

Vlad,

Here you can see the conditions before you tapped to create an order.

https://ibb.co/WjDnTm7

Íå ïåðåõîæó ïî íåïîíÿòíûì ññûëêàì:)

Vlad,

We are not spamming. We are defending our position in front of ungrounded claim.

Horoshaya poziciya, kogda ty neprav :)
Eto standartnyj sajt dlya otpravki skrinshotov :)
Mozhem v lichku prislat' :)

You have 30 minutes to pay me back. P. S. I'm basing this on your words above.

Vlad,

Claim not actual.

Vlad,

We have time till tomorrow 13.49.
But we are trying to fulfill asap, of course :)

No, you wrote above that the payment will be made within 1-2 hours.

Vlad,

You are banned on our platform.
We will also provide the information regarding you to all our partner exchangers.

The payment is canceled. You will be refunded.
Provide the wallet to our support team.

So it turns out that you are not responsible for your words?

You are a very serious company that stands by its words!

BulldogExchange admin January 12, 2026 18:06
Hello Vlad,

FYI, the time limit for orders with your direction is from 30 minutes to 24 hours, which is stated on our website right before creation of the application.
Regarding your order — it was paid at 13.49 today, so the timeframe is not exceeded yet.
Please, be sure that you will receive your funds shortly, approximately within 1-2 hours.

Thanks for understanding!

Vlad,

It turns out that your behaviour is inadequate.
We always are trying to fulfill our obligations and meet the requirements and wishes of our clients.
Also we always trying to build easy and positive communication with our clients.
But in your case you are not reading conditions and are spamming with ungrounded claims.
We consider your behaviour an inadequate and prefer to stop the payment and make you a refund.

Thanks for understanding.

Hello Vlad,

We’re sorry to hear that you’re unhappy with the exchange.

However, please note that the processing time for this direction (from 30 minutes up to 24 hours) is shown before an order is created and paid. At this moment, the official timeframe defined by the service terms has not expired yet.

Also, a financial claim should not be used as a tool of pressure on the exchange service. Therefore, we have moved the claim to a neutral status until the deadline is reached.

Please wait for the exchange service to fulfill its financial obligations. If the funds are not received (or a refund is not made) after the stated timeframe ends, please contact us here, and we will review the case further.

Kind regards, BestChange administration.

You started responding with two messages, one to mine. You initially wrote to wait two hours, but I told you the claim would be closed until payment was made. I find your behavior inappropriate, because instead of just uttering meaningless words, you could have been making the payment in the meantime!

Vlad,

Once again - timeframe is not expired. Your claim is just a manipulation tool in this case.
We told you that order will be closed, but instead of waiting you were spamming with claims.

Conversation closed.

Have a nice day.

You said you'd close it within two hours, but you didn't. Writing two messages, one to me, and then calling me spam is ridiculous.:)) You're apparently still too young, and you're trying to show off your youthful maximalism here.:)

Vlad,

You can keep your conclusions by yourself. No need to express them here :)

You are refunded.

Keep safe and have a nice day!

Sam reshyyyyy:)))
Ñïàñèáî ÷òî õîòÿ áû âåðíóëè áûñòðî:)
Âû òîæå áåðåãèòå ñåáÿ)

Vlad,

vot vidite, ne zrya v ban kinuli :)
horosho hot' chuvstvo yumora est' :)

Ya ne pervui raz k vam obrawalsya, nikogda ne bulo problem, ne dymal chto vu s takoi prostoi zadachei ne spravitesb:(Vsegda vuvod na revolut bul do dvyx chasov, dlya chego tu nachal etot detskii sad, mne neponyatno.

Vlad,

my veli adekvatnyj dialog, no vidimo odnostoronnij, otvetili s chuvstvom takta i uvazheniya, no vam pochemu-to zahotelos' pokidat'sya pretenziyami i takim obrazom "pokazat' prevoskhodstvo?". A translitom my pishem potomu chto adminka ne podderzhivaet kirillicu :))
esli interesuet - mozhem prodolzhit' v chate, potomu chto eto stranica dlya otzyvov, kotoraya prevrashchaetsya v pomojku.

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Hello Vasilij,

Good day,

First of all, we want to bring your attention that the payment was done from our side, but seems it was not credited to your account by Wise. Moreover, according to your words your account was blocked.
In our opinion, the reason for this is that you used the account not in your name (we presume you have bought it on the market, we are not stating this, that is only our thoughts), and that is why Wise considered it as risky.
We know that Wise is very strict in this regard and exactly for such cases we have a warning on the website, which you may see BEFORE creating the order: "A successfully sent transfer is considered as final. Any questions that arise after receiving funds to your account are solely your responsibility. It is strictly forbidden to make a refund, this may lead to a complete loss of funds and/or additional costs from your side."

Secondly, we never promised to refund you before investigation, however, we are ready to perform a refund after you send euros back to us.
At the moment we still have not received funds from you, they are still at your blocked Wise.

And in the end, we want to emphasize that we were in contact with you all the time trying to solve your issue and we are still working on it, eventhough the problem is on your side.

For the sake of justice, we want all readers know that this client was rude and impatient throughout the entire conversation and is manipulating and threatening our support with writing negative reviews.

Anyways, we are in touch to help you to solve the problem and will perform a refund in full after we receive the funds back.

Thanks!

Vasilij,

For now we will close the claim.

The following facts are relevant to the situation:

1) On September 24, I sent cryptocurrency to the exchange's account details.

2) On September 24, I received a “successful” exchange status.

3) On September 24, Wise sent the funds back (made a refund) to the sender's account details (exchange service).

4) I have a statement from my Wise account showing that the money was returned to the sender's account on September 24.

5) I have a statement from the sender's Revolut account (belonging to the exchange service) showing that the money was received on September 25.

6) I am asking the service to contact Revolut (where the money was sent to my Wise account and where the money was returned from Wise) to request clarification from Revolut regarding the current location of the returned money.

7) In fact, the statement dated September 25 contains information that the money was returned to the Revolut account (belonging to the exchange service).

8) The owner or administrator of the exchange service refuses to contact Revolut and request information about the location of the money that, according to the Revolut statement, was returned.

9) Instead of participating in resolving the issue and communicating with Revolut, the exchange service writes everything except reliable information.

10) The situation goes beyond a working solution and forces us to contact the police to find the funds, since the exchange is doing nothing to resolve the issue.

Vasilij,

We provided all necessary information to you.
Our obligations are completed in full.
All your arguments are void because we never received a refund from you.
For some reasons you are not telling that you received an email from Wise saying that refund to our account was not successful.
Also, you are not mentioning that you are using Wise account, which you bought somewhere in web, and this account already had same problems with unsuccessful transactions.
We think that for the same reason you are not saying that your way of communication is extremely rude and disrespectful. You are not considering information we are providing to you in the tiniest details.
Moreover, we told you what to do, but you still didn't get an answer from Wise, who is actually the only one who can send the funds somewhere else, either to our account or your different one.

To sum up, we do not have a refund from you (statement provided), the funds are still on your blocked Wise account (they are not shown in your statement, because they are hold by Wise on their technical account). Your account is not on your name, it was bought in the internet, you already had the same problems. The issue is fully on your side and responsibility for all happening now as well.
So, we can say that you are trying to shift responsibility to us along with discrediting our service with untruthful comments.

We are cancelling the claim until you get the update from Wise.

You can write whatever you want to continue your weak defense, but the following facts speak for themselves:

1) Here is an excerpt from your account statement confirming that you received the funds back from Wise.
https://skrinshoter.ru/sXtzIWQRHyH

2) This information is sufficient for any normal financial operator to contact your sender (Revolut) and find out why the money is in the account statement but not in the account.

3) But instead of a simple solution, you prefer a stream of meaningless words.

I am convinced that you have the money and that you have appropriated it.

Vasilij,

We will provide all necessary info to BestChange administration.
Your funds are at Wise' disposal, we do not have them.
We won't continue further conversation with you until you provide the update from Wise.

Have a nice evening!

Claim cancelled until requested information is provided.

Your bank statement shows that you received the money.

And your words are empty words, devoid of facts.

This is my money in your account. Nothing personal, just business. ***

Vasilij,

We do not have your money.
You are lying knowing the truth.

1. https://annotatescreen.com/d/bY0krq4Hza1NU5yvzElZ.png
Your refund reverted.
The screenshot you are providing says exactly this. The payment is in the REVERTED field, type of operation "Money in".
The successful transactions in Revolut are shown in ACCOUNT TRANSACTIONS field with the same type of operation "Money in".

2. https://annotatescreen.com/d/1uK3S18VuaERw4i1HHm9.png
YOUR screenshot saying that YOUR refund failed and came back to Wise.

Now we are waiting till Wise responses you.
Conversation closed.

The data you provided does not contain any dates, times, or references to specifics.

These are screenshots, separated from the time and process data.

You are manipulating empty images.

***

My screenshot shows the date, amount, and source.

Your screenshots only show "happy pictures."

I asked you to contact Revolut support and request information from them.

"Why are there funds in the statement but not in the account?"

But you don't do that. So, you have the money.

Vasilij,

Our screenshot is the same you have in the statement we provided to you with the date and you know it, its 25.09.2025.
Your screenshot is your screenshot, we can do nothing about it.

Stop spamming your thoughts and guesses.
You are now slandering us and deceiving people knowing that we do not have your money.
We proved it several times.
This conversation is void unless you provide the response from Wise.

Hello.

According to the exchange service, the transfer you requested was correctly sent to the Wise account within the specified timeframe. Wise rejected the deposit and automatically initiated a refund, but the funds have not yet been returned to the exchanger's account. According to Wise's notification, the funds have been temporarily held in Wise's technical account pending an internal review.

The exchange service has sent Wise a statement (including a statement indicating that the refund was not credited) and is awaiting an official response. Please also note that the Wise account you provided is not registered in your name, which may lead to or increase verification by the payment system.

This incident was not the fault of the exchange service. Therefore, the financial claim has been transferred to neutral status.

Kind regards, BestChange administration.

Hello User,

Thanks a lot for the feedback!
See you soon! :)