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Exdex exchanger
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| Status: | active | Reviews: | 163 | ||
| Age: | 2 years 3 months | Financial claims: | 04 | ||
| On BestChange: | 1 year 6 months | Total currencies: | 61 | ||
| Country: |  |
Exchange rates: | 528 | ||
| AML transparency: | AML | Total reserves: | $3 728 279 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website Exdex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Exdex administrator resolve the problem more quickly. If you didn't like the Exdex's service and want to write about it, use the Comment review type. |
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Add a comment:
| Laru |  |
13.135.252.* | June 28, 2026 12:18 |
Fast exchanged, all good got my eth in lees then 7 min.
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CommentRemove
| Max |  |
185.231.33.* | June 16, 2026 16:40 |
I worked with them many times and everything was fine, but today there was a problem. Created a USDT to LTC exchange. I paid, there were problems on their side and the automatic service shows an error. Only AI is supported by an agent who cannot help, but is happy to report that manual processing of the transaction will take 1-3 days. The transaction is good in AML. Make a deal or return the USDT. I did not agree to the exchange for three days.
| Max | June 16, 2026 17:12 |
Dear Bestchange administration, please remove this exchange office from the search results in your aggregator until the financial claim is resolved. At the very least, they do not meet the requirements for customer support.
| BestChange admin | June 16, 2026 17:47 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Max | June 16, 2026 17:50 |
Thanks! They didnt answer still.
| Exdex admin | June 17, 2026 00:57 |
Hello.
The transaction has been automatically suspended due to the AML compliance procedure.
According to the AML analysis, the transaction has a Risk Score of 78.08%, including exposure to Sanctioned Exchange (8.6%), Gambling (3%), Enforcement Action (1.57%), and other high-risk categories.
In accordance with our AML Policy, transactions exceeding the established risk threshold are subject to mandatory compliance review and cannot be processed automatically.
The user has already been informed of the verification procedure and the list of required documents. The review will be completed after all requested information is received and checked by the compliance department.
The exchange office is acting strictly in accordance with its published AML Policy, which the user accepted before creating the order.
Exdex Support
The transaction has been automatically suspended due to the AML compliance procedure.
According to the AML analysis, the transaction has a Risk Score of 78.08%, including exposure to Sanctioned Exchange (8.6%), Gambling (3%), Enforcement Action (1.57%), and other high-risk categories.
In accordance with our AML Policy, transactions exceeding the established risk threshold are subject to mandatory compliance review and cannot be processed automatically.
The user has already been informed of the verification procedure and the list of required documents. The review will be completed after all requested information is received and checked by the compliance department.
The exchange office is acting strictly in accordance with its published AML Policy, which the user accepted before creating the order.
Exdex Support
Claim solved
| Max | June 17, 2026 04:57 |
Their report also indicates that the volume of risky assets in the transaction is 0 USDT. Firstly, I constantly send them many times from this wallet and there have never been any problems, secondly, an error fell out and this error was on their side, there were no AML allerts. In addition to the fact that they do not have the declared support even during working hours, they are also trying to illegally detain my money.
Claim renewed
| Max | June 17, 2026 05:04 |
They are even lying here, in this financial claim, because even if there was a real problem with AML, no one asked me for a list of documents. They just sent a screenshot of the AML check, which clearly states that there are 0 USDT of risky assets in my transaction. They are just trying to get out of their omission and steal my money. we need help from the BestChange administration.
| Exdex admin | June 17, 2026 05:06 |
Max,
Verification link has been send you your which you have mention in the order.
Verification link has been send you your which you have mention in the order.
Claim solved
| Max | June 17, 2026 05:44 |
They sent me a link to verification only after I reopened the financial claim! He was also called a liar after more than half a day of silence! Dear BestChange administration, please study the AML report, it clearly and clearly states that there are no risky assets among my funds at all.
Claim renewed
| Exdex admin | June 17, 2026 05:49 |
Max,
Your repeated statements that the exchange office is “trying to steal your money” are false and unsupported by any evidence.
You accepted our AML/KYC Policy before creating the order. Under that Policy, a transaction may be suspended if the Risk Score exceeds 75% or if critical AML indicators such as SANCTIONS or ENFORCEMENT ACTION are detected.
Your transaction received an overall Risk Score of 78.08%, which independently exceeds our established threshold and therefore requires mandatory compliance review.
Your references to the “0 USDT of risky assets” field are misleading. This value does not determine whether a transaction passes AML review and does not override the overall Risk Score or detected compliance indicators.
The verification link was sent to the email address specified in your order. Instead of completing the required compliance procedure, you continue making unsupported accusations.
Until the requested verification is completed, the transaction will remain suspended in accordance with our published AML/KYC Policy. No further comments will change this requirement.
We kindly ask the BestChange administration to take into account that the exchange office is acting strictly in accordance with its publicly available Terms of Service and AML/KYC Policy accepted by the user before creating the order.
Exdex Support
Your repeated statements that the exchange office is “trying to steal your money” are false and unsupported by any evidence.
You accepted our AML/KYC Policy before creating the order. Under that Policy, a transaction may be suspended if the Risk Score exceeds 75% or if critical AML indicators such as SANCTIONS or ENFORCEMENT ACTION are detected.
Your transaction received an overall Risk Score of 78.08%, which independently exceeds our established threshold and therefore requires mandatory compliance review.
Your references to the “0 USDT of risky assets” field are misleading. This value does not determine whether a transaction passes AML review and does not override the overall Risk Score or detected compliance indicators.
The verification link was sent to the email address specified in your order. Instead of completing the required compliance procedure, you continue making unsupported accusations.
Until the requested verification is completed, the transaction will remain suspended in accordance with our published AML/KYC Policy. No further comments will change this requirement.
We kindly ask the BestChange administration to take into account that the exchange office is acting strictly in accordance with its publicly available Terms of Service and AML/KYC Policy accepted by the user before creating the order.
Exdex Support
Claim solved
| Max | June 17, 2026 06:04 |
Allegedly, AML risk, to which their exchange allegedly reacted, was checked the day after the real mistake of their merchant. That is, they send a report that allegedly sent an alert to their merchant, but this report was made the next day and in fact directly indicates that there are 0 oken in my transaction that contain risky assets. I don't understand why you complicate life for yourself and others. Just give me my money back! BestChange administration, please study the situation and AML report.
Claim renewed
| Exdex admin | June 17, 2026 06:52 |
Max,
The exchange office has already provided the BestChange administration with the relevant AML documentation and supporting materials for review.
The compliance procedure is being conducted strictly in accordance with our published AML/KYC Policy accepted by the user before creating the order.
The verification link has been sent to the email address specified in the order. For security and confidentiality reasons, all further communication regarding this compliance case will be conducted exclusively through our official support email.
We consider this matter closed in the public discussion until the required verification procedure has been completed.
Exdex Support
The exchange office has already provided the BestChange administration with the relevant AML documentation and supporting materials for review.
The compliance procedure is being conducted strictly in accordance with our published AML/KYC Policy accepted by the user before creating the order.
The verification link has been sent to the email address specified in the order. For security and confidentiality reasons, all further communication regarding this compliance case will be conducted exclusively through our official support email.
We consider this matter closed in the public discussion until the required verification procedure has been completed.
Exdex Support
Claim solved
| Max | June 17, 2026 07:53 |
Of course, it's great that you decided to close this issue unilaterally. But I don't agree with this unilateral decision of yours, and that's why I asked for bestchange support.
Because all your actions look like an attempt to whitewash your reputation and an attempt to punish me for bringing your mistake to the public.
Despite the fact that you are wrong.
1. Your merchant reported an error that was caused by simple temporary bugs in the usdt explorer. Not because of failure to pass AML.
2. You don't have a stated live customer support, even during normal business hours, let alone round-the-clock service.
3. Because of the previous point, I created a financial claim, for perfectly reasonable reasons.
4. In response, you decided to attack me to explain your mistake by the fact that my AML was allegedly overestimated. At the same time, attach the document that was generated the next day, and not at the time of your merchant's error. At the same time, the same report clearly states that in my transaction there is not even one thousandth of a percent of one token of a risky asset (out of almost 350 whole tokens).
I do not agree and do not believe that there was a situation with an aml risk, and not with a simple mistake that you are trying to mask. In total, we have a very controversial situation in which neither you nor I can close the public discussion unilaterally without the consent of both parties. And since we do not have an agreement with you, please do not close the discussion until the bestchange administration decides. My problem is not resolved still.
Because all your actions look like an attempt to whitewash your reputation and an attempt to punish me for bringing your mistake to the public.
Despite the fact that you are wrong.
1. Your merchant reported an error that was caused by simple temporary bugs in the usdt explorer. Not because of failure to pass AML.
2. You don't have a stated live customer support, even during normal business hours, let alone round-the-clock service.
3. Because of the previous point, I created a financial claim, for perfectly reasonable reasons.
4. In response, you decided to attack me to explain your mistake by the fact that my AML was allegedly overestimated. At the same time, attach the document that was generated the next day, and not at the time of your merchant's error. At the same time, the same report clearly states that in my transaction there is not even one thousandth of a percent of one token of a risky asset (out of almost 350 whole tokens).
I do not agree and do not believe that there was a situation with an aml risk, and not with a simple mistake that you are trying to mask. In total, we have a very controversial situation in which neither you nor I can close the public discussion unilaterally without the consent of both parties. And since we do not have an agreement with you, please do not close the discussion until the bestchange administration decides. My problem is not resolved still.
Claim renewed
| Max | June 17, 2026 08:11 |
Dear bestchange administration, if you do not have enough information that I have provided to make a positive decision in my favor, please let me know, I can provide even more irrefutable evidence that the problem was not the risk of AML, namely the problem of trying to hide my mistakes on the part of the service and trying to punish me for publicizing the problem.
| Max | June 17, 2026 08:13 |
I'm sorry, *the problem of trying to hide they mistakes on the part of the service*
| Exdex admin | June 17, 2026 08:15 |
Max,
The exchange office has already provided the BestChange administration with all relevant AML documentation and supporting materials for review.
The user has been provided with the AML/KYC verification link but has not completed the required compliance procedure.
The repeated reopening of the financial claim without completing the mandatory verification and the repetition of previously addressed allegations constitute an abuse of the public dispute mechanism and do not contribute to resolving the case.
For security, confidentiality, and compliance reasons, all further communication regarding this matter will be conducted exclusively through our official support email.
No further comments will be provided in this public discussion until the AML/KYC procedure has been completed.
Exdex Support
The exchange office has already provided the BestChange administration with all relevant AML documentation and supporting materials for review.
The user has been provided with the AML/KYC verification link but has not completed the required compliance procedure.
The repeated reopening of the financial claim without completing the mandatory verification and the repetition of previously addressed allegations constitute an abuse of the public dispute mechanism and do not contribute to resolving the case.
For security, confidentiality, and compliance reasons, all further communication regarding this matter will be conducted exclusively through our official support email.
No further comments will be provided in this public discussion until the AML/KYC procedure has been completed.
Exdex Support
Claim solved
| Max | June 17, 2026 08:21 |
I am glad that you will no longer close the dispute without resolving it. It is very good that you have provided all the information to the BestChange administration, but this does not mean that the above administration has made a decision, which means that it is not worth closing the dispute.
Claim renewed
| Exdex admin | June 17, 2026 08:40 |
Max,
Claim solved
| Max | June 17, 2026 08:45 |
Please do not abuse the technical capabilities of the BestChange aggregator, making an off-topic and closing a financial claim without actually solving it. We are still waiting for the decision of the BestChange administration.
Claim renewed
| Max | June 17, 2026 09:09 |
According to the rules of this exchange service and clause 9.3. ("In case of failure to reach an agreement, the dispute is referred to the competent court of the relevant jurisdiction."), I requested the data of the legal entity from the service in order to form a lawsuit in the competent court of the relevant jurisdiction. In response, I received a link to the rules of the service and an indication of the clause with details, where, in theory, the data of the legal entity of the service should be indicated, but there are no details either at this link or on other available pages of the site. They also added that "first you need to complete the KYC procedure." The service refuses to provide the data of a legal entity to resolve the dispute in court. The problem is still not solved!
| Exdex admin | June 17, 2026 09:20 |
Max,
Your transaction is currently subject to a mandatory compliance review under the EXDEX AML/KYC Policy accepted before the order was created.
According to Sections 5.1, 5.5, 5.7, 7.2 and 7.3 of the Policy, the user must complete the KYC procedure and provide the requested information before the compliance review can be finalized or any refund request can be considered.
The AML/KYC verification link has already been sent to the email address specified in your order. Until the required verification has been successfully completed, the exchange office’s position remains unchanged.
The exchange office has already provided the BestChange administration with the relevant AML documentation and supporting materials for review.
For security, confidentiality, and compliance reasons, all further communication regarding this matter will be conducted exclusively through our official support email.
Exdex Support
Your transaction is currently subject to a mandatory compliance review under the EXDEX AML/KYC Policy accepted before the order was created.
According to Sections 5.1, 5.5, 5.7, 7.2 and 7.3 of the Policy, the user must complete the KYC procedure and provide the requested information before the compliance review can be finalized or any refund request can be considered.
The AML/KYC verification link has already been sent to the email address specified in your order. Until the required verification has been successfully completed, the exchange office’s position remains unchanged.
The exchange office has already provided the BestChange administration with the relevant AML documentation and supporting materials for review.
For security, confidentiality, and compliance reasons, all further communication regarding this matter will be conducted exclusively through our official support email.
Exdex Support
Claim solved
| Max | June 17, 2026 09:28 |
The service refuses to provide data about its legal entity. Instead, they illegally ask for information about me and the jurisdiction in which i am located. Dear administration of bestchange, please limit the operation of the exchange service until the circumstances of the attempted fraud of the service are clarified, as well as the legality of its existence.
Claim not solved still.
Claim not solved still.
Claim renewed
| Exdex admin | June 17, 2026 09:33 |
The user accepted the AML/KYC Policy before creating the order. The transaction exceeded the established Risk Score threshold and was therefore suspended for mandatory compliance review. The required AML/KYC procedure has not yet been completed by the user. Until the compliance review is finalized, the exchange office’s position remains unchanged.,
Claim solved
| Max | June 17, 2026 09:39 |
The service still evades the transfer of legal data by all means and creates an off-topic in the financial claim.
Claim not solved!
Claim not solved!
Claim renewed
| Exdex admin | June 17, 2026 10:01 |
Max,
As a result of the completed compliance review, the funds have been returned to the original sending address in accordance with our AML/KYC Policy.
The transaction has been fully processed and the exchange office considers its obligations fulfilled.
We kindly ask the user to mark the claim as resolved.
Exdex Supprt
As a result of the completed compliance review, the funds have been returned to the original sending address in accordance with our AML/KYC Policy.
The transaction has been fully processed and the exchange office considers its obligations fulfilled.
We kindly ask the user to mark the claim as resolved.
Exdex Supprt
Claim solved
| Max | June 17, 2026 10:20 |
After 20 hours and many letters, they managed to return the money. KYC, as it turned out, has nothing to do with it. The financial claim is closed. But the aftertaste remained, I hope this story will remain too as an example. I wish the service to fix problems with support, these problems are huge and cause great inconvenience. Minus one regular customer.
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| Valerij |  |
83.143.82.* | June 3, 2026 14:58 |
Thanks God i found this exchanger.
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| Barbie |  |
185.113.140.* | May 1, 2026 22:44 |
Thanks for fast successful order.
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| User |  |
45.67.229.* | April 15, 2026 12:23 |
One more exchange done. They work 24/7 4real.
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| Eudora |  |
95.129.46.* | April 10, 2026 09:10 |
+++ Thanks for fast exchange.
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| Valerij |  |
5.182.39.* | April 9, 2026 17:32 |
I'm very pleased that exchanges are available 24/7. In my opinion, it's the best exchange service.
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| Boss |  |
51.158.252.* | April 8, 2026 14:29 |
Order processed quickly. Thanks!
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| Eudora |  |
77.111.246.* | April 5, 2026 19:23 |
One more exchange here. All good.
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| Nikola |  |
144.48.38.* | April 5, 2026 17:31 |
I use this exchanger for 3 months, no error no bug, everything good.
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| Valerij |  |
62.3.12.* | March 29, 2026 15:01 |
Nice exchanger 100% recommend it.
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| Gear | |
66.93.89.* | March 26, 2026 10:25 |
I created and paid for the invoice on January 31, 2026. Used a service to exchange Bitcoin for USDT. During the processing of my request, the transaction was blocked due to AML compliance. The support staff asked me to confirm the source of funds, I provided a screenshot directly in the chat with support on the website.
I was then asked, or rather required, to complete KYC verification. I complied. After completing KYC, I was informed that my case had been forwarded to the compliance department and that a decision would be made within 3-5 business days.
Significantly more time has passed since then. My funds have still not been returned. Moreover, in subsequent messages, the support staff began claiming that the Source of Funds had allegedly never been received, even though it was submitted at the very beginning of our communication through the website which I also pointed out to them.
It has now been 3 months and I still have not received my money back.... I see no point in waiting any longer, so I am writing here in the hope that my issue will be noticed and my funds will be returned to me. Thank you in advance.
I was then asked, or rather required, to complete KYC verification. I complied. After completing KYC, I was informed that my case had been forwarded to the compliance department and that a decision would be made within 3-5 business days.
Significantly more time has passed since then. My funds have still not been returned. Moreover, in subsequent messages, the support staff began claiming that the Source of Funds had allegedly never been received, even though it was submitted at the very beginning of our communication through the website which I also pointed out to them.
It has now been 3 months and I still have not received my money back.... I see no point in waiting any longer, so I am writing here in the hope that my issue will be noticed and my funds will be returned to me. Thank you in advance.
| Exdex admin | March 26, 2026 12:29 |
Hello Gear,
The user’s statement is misleading and does not reflect the actual situation.
1. The screenshot provided by the client (WestWallet) is NOT a valid Source of Funds (SoF).
WestWallet is a non-custodial wallet interface, and a transaction hash or wallet screenshot does not confirm the origin of funds, only their movement.
2. From the very beginning, the client was clearly informed that valid SoF must include proof of acquisition, such as:
• exchange purchase history
• OTC deal confirmation
• withdrawal from a regulated platform with visible details
Wallet screenshots (including WestWallet, Trust Wallet, Ledger, etc.) are explicitly not accepted as SoF, as they do not provide traceable origin.
3. The client was requested to complete KYC + proper SoF submission, however:
• no valid SoF was ever provided
• only transaction hash / wallet interface screenshots were sent
4. The case remains under compliance review due to incomplete verification from the client’s side, not due to any delay on our end.
5. As per AML/KYC policy accepted by the client at the moment of order creation:
• verification is mandatory in such cases
• refunds or further processing are not possible without successful KYC + valid SoF
We are still awaiting proper documents from the client.
The user’s statement is misleading and does not reflect the actual situation.
1. The screenshot provided by the client (WestWallet) is NOT a valid Source of Funds (SoF).
WestWallet is a non-custodial wallet interface, and a transaction hash or wallet screenshot does not confirm the origin of funds, only their movement.
2. From the very beginning, the client was clearly informed that valid SoF must include proof of acquisition, such as:
• exchange purchase history
• OTC deal confirmation
• withdrawal from a regulated platform with visible details
Wallet screenshots (including WestWallet, Trust Wallet, Ledger, etc.) are explicitly not accepted as SoF, as they do not provide traceable origin.
3. The client was requested to complete KYC + proper SoF submission, however:
• no valid SoF was ever provided
• only transaction hash / wallet interface screenshots were sent
4. The case remains under compliance review due to incomplete verification from the client’s side, not due to any delay on our end.
5. As per AML/KYC policy accepted by the client at the moment of order creation:
• verification is mandatory in such cases
• refunds or further processing are not possible without successful KYC + valid SoF
We are still awaiting proper documents from the client.
Claim solved
| Gear | March 26, 2026 18:18 |
I have sent all the necessary details and waiting for a reply from Exdex support...
Claim renewed
| Exdex admin | March 26, 2026 18:44 |
Gear,
Just now we got your email. Sent for verification once we get reply we will forward email to you.
Exdex Supprt
Just now we got your email. Sent for verification once we get reply we will forward email to you.
Exdex Supprt
Claim solved
| Gear | March 26, 2026 19:02 |
How long will this process take? I’ve been waiting for my money back for almost 3 months now...
Claim renewed
| Exdex admin | March 26, 2026 19:07 |
Gear,
Firstly, we note that the Source of Funds (SoF) was only provided recently, after a significant delay. Prior to this, only transaction hashes and wallet screenshots were submitted, which do not qualify as valid SoF.
Secondly, the screenshot you provided from Binance does not correspond to the actual transaction chain:
• the withdrawal address shown in your Binance screenshot does not match the sender address of the transaction received by our service;
• the provided TXID represents a batch transaction, where your address is only one of multiple recipients, not a direct individual transfer.
Additionally, after receiving funds, they were immediately forwarded through another transaction involving multiple inputs (aggregation), which breaks the transparency of the fund flow and prevents reliable verification of origin.
Taking into account:
• the inconsistency between provided data and actual blockchain records,
• the use of an intermediate wallet and subsequent aggregation,
• and the previously identified high AML risk,
the submitted information still cannot be accepted as valid Source of Funds.
The case remains under compliance review.
We are awaiting proper and verifiable documentation confirming the origin of funds.
Firstly, we note that the Source of Funds (SoF) was only provided recently, after a significant delay. Prior to this, only transaction hashes and wallet screenshots were submitted, which do not qualify as valid SoF.
Secondly, the screenshot you provided from Binance does not correspond to the actual transaction chain:
• the withdrawal address shown in your Binance screenshot does not match the sender address of the transaction received by our service;
• the provided TXID represents a batch transaction, where your address is only one of multiple recipients, not a direct individual transfer.
Additionally, after receiving funds, they were immediately forwarded through another transaction involving multiple inputs (aggregation), which breaks the transparency of the fund flow and prevents reliable verification of origin.
Taking into account:
• the inconsistency between provided data and actual blockchain records,
• the use of an intermediate wallet and subsequent aggregation,
• and the previously identified high AML risk,
the submitted information still cannot be accepted as valid Source of Funds.
The case remains under compliance review.
We are awaiting proper and verifiable documentation confirming the origin of funds.
Claim solved
| Gear | March 26, 2026 19:29 |
The process you have described is how WestWallet works. I have also sent you a screenshot showing that I received this transaction in my WestWallet. I already provided a screenshot of the funds being sent from WestWallet to your account details at start of our conversation...
Claim renewed
| Gear | March 27, 2026 13:03 |
I sent you all the necessary data and screenshots, but I haven’t received a reply. What’s going on?
| Exdex admin | March 27, 2026 13:08 |
Gear,
The client continues to misrepresent the situation.
WestWallet is a wallet interface, not a source of funds.
Showing receipt of funds in WestWallet or sending funds from it does not confirm origin, it only reflects transfer between wallets.
We explicitly require Source of Funds that proves how the assets were originally acquired, such as:
• purchase on an exchange
• trading history
• OTC deal confirmation
The client has not provided any such documentation.
Additionally:
• the Binance screenshot provided does not match the actual transaction chain
• funds were routed through an intermediate wallet (WestWallet) and then aggregated
• this breaks the traceability of funds
Therefore, the provided materials cannot be accepted as valid SoF.
We also note that:
• the client was informed multiple times about the requirements
• only wallet screenshots and TXIDs were submitted
The case remains pending due to the client’s failure to provide proper verification.
We are still awaiting valid and verifiable Source of Funds.
The client continues to misrepresent the situation.
WestWallet is a wallet interface, not a source of funds.
Showing receipt of funds in WestWallet or sending funds from it does not confirm origin, it only reflects transfer between wallets.
We explicitly require Source of Funds that proves how the assets were originally acquired, such as:
• purchase on an exchange
• trading history
• OTC deal confirmation
The client has not provided any such documentation.
Additionally:
• the Binance screenshot provided does not match the actual transaction chain
• funds were routed through an intermediate wallet (WestWallet) and then aggregated
• this breaks the traceability of funds
Therefore, the provided materials cannot be accepted as valid SoF.
We also note that:
• the client was informed multiple times about the requirements
• only wallet screenshots and TXIDs were submitted
The case remains pending due to the client’s failure to provide proper verification.
We are still awaiting valid and verifiable Source of Funds.
| Exdex admin | March 28, 2026 16:08 |
Gear,
The client continues to misrepresent the situation by providing only the movement of funds (WestWallet), not their origin.
Wallet screenshots and TXIDs only reflect transfers between wallets and cannot be accepted as valid Source of Funds, as they do not confirm how the assets were originally acquired.
The required documentation has not been provided despite multiple requests.
We are still awaiting valid and verifiable Source of Funds.
Exdex Support
The client continues to misrepresent the situation by providing only the movement of funds (WestWallet), not their origin.
Wallet screenshots and TXIDs only reflect transfers between wallets and cannot be accepted as valid Source of Funds, as they do not confirm how the assets were originally acquired.
The required documentation has not been provided despite multiple requests.
We are still awaiting valid and verifiable Source of Funds.
Exdex Support
Claim solved
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| Cryptoboss |  |
23.160.72.* | March 25, 2026 19:06 |
I've exchanged USDT for TON on Exdex many times. Always fast and at a great exchange rate.
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| Eudora |  |
195.80.150.* | March 22, 2026 18:57 |
All good. Can accurately recommend this exchanger.
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| Skill | |
103.152.255.* | March 22, 2026 14:39 |
Great exchanger. 5-7 mins. and order completed.
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| Eudora | |
51.81.208.* | March 17, 2026 19:26 |
One more successful exchange. Thanks.
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| Eudora |  |
37.203.37.* | March 12, 2026 20:01 |
Made $200 exchange here. Zero fear and worry. Reliable guys.
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| Boss | |
15.204.167.* | March 10, 2026 18:43 |
Thank you for the fast exchange and best support (LTC — TRX)
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| Alan | |
79.137.79.* | March 8, 2026 23:15 |
All good swapped my BTC to usdt erc20 deal done fast, bestie.
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| Eudora | |
45.67.229.* | March 6, 2026 16:53 |
The fastest exchanger I've seen. Also a very good exchange rate.
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| Valerij | |
62.3.12.* | March 1, 2026 20:45 |
Again everything is fast and clear. Good exchanger.
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| Helen | |
51.68.2.* | February 23, 2026 16:49 |
Soooo fast. 5 mins exchange maybe.
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| Valerij | |
62.3.12.* | February 18, 2026 20:11 |
Nice and fast!
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| Fariq | |
146.70.224.* | February 17, 2026 20:21 |
Fast exchange all good, my order completed in less then 8 min all good.
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| User |  |
217.79.117.* | February 13, 2026 11:47 |
Damn it’s fast. Thanks Exdex.
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| Valerij | |
45.82.245.* | February 12, 2026 23:53 |
The best exchange speed in bestchange i think.
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| Stefan |  |
212.104.214.* | February 11, 2026 16:39 |
Lack of any evidences confirming the accuracy of the information given down below
They took my money and never exchanged it. I lost around 2,100 USD. Support is ignoring me. Never again! Be careful!
| Exdex admin | February 11, 2026 16:45 |
Hello Stefan,
Contact support via chat on the website, we didn’t received any messages from you on the chat at the website
Or send us email, for quick responds I recorded you contact by chat on the website
Exdex support
Contact support via chat on the website, we didn’t received any messages from you on the chat at the website
Or send us email, for quick responds I recorded you contact by chat on the website
Exdex support
Claim solved
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| Yaroslav | |
89.111.28.* | February 9, 2026 21:58 |
Quick exchanger from my country. Hello from Latvia!
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| Valerij | |
92.118.233.* | February 9, 2026 14:03 |
Thanks! It was really fast:)
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| Ivan | |
77.111.244.* | February 5, 2026 00:36 |
I can only say thank you for exchange speed. Everything is clear.
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| Ben |  |
196.245.151.* | February 4, 2026 20:37 |
Top rate. Fast processing, fair rates, and responsive support. Everything went smoothly. Will definitely use again.
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| Nikola |  |
37.235.49.* | February 4, 2026 20:27 |
My exchange done extremly fast.
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| Nick | |
89.249.72.* | February 4, 2026 20:21 |
I like so much this exchange used few time always fast, very good.
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| User |  |
51.195.242.* | February 3, 2026 15:35 |
My order 32235 completed very fast. Thanks.
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| Serge | |
45.152.183.* | February 2, 2026 14:15 |
Thanks for fast exchange. 5 stars.
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| Sem | |
176.96.226.* | January 30, 2026 20:37 |
Fast exchange got my crypto in less then 10 min.
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| Yara | |
190.2.147.* | January 26, 2026 22:03 |
Fast great service, swap my BTC to ETH all good.
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| Maxi | |
15.204.40.* | January 26, 2026 16:16 |
$0.50 fee. I dont know how this exchanger get their money, but damn. It's very nice rates.
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| Luice | |
138.199.34.* | January 25, 2026 17:06 |
They very good, fast crypto service used few times always exchange in couple of minute, great.
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| Max | |
51.195.190.* | January 25, 2026 07:36 |
Fast transactions, great rates, and a smooth website. Highly recommend!
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| Helen | |
146.70.231.* | January 22, 2026 15:38 |
Thanks Matvey (support of the exdex) for help. Wish ur exchanger luck and a lot of orders <3.
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| Ali | |
195.123.212.* | January 21, 2026 18:16 |
Great, my swap just took few minutes, you are the best.
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| Klim |  |
152.53.86.* | January 15, 2026 11:09 |
Fast and good.
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| Elen | |
149.102.240.* | January 13, 2026 19:57 |
Good as always using this exchange for serval times always fast.
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| Helen | |
89.111.26.* | January 9, 2026 18:57 |
Very fast exchanger with nice rates.
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| Andrew |  |
154.70.207.* | January 8, 2026 03:56 |
I exchanged here in 2025, and I'll do it again in 2026. It's been over eight months since my first exchange, and I've made over 50 of them. No issues. And if I made a mistake, support is always there to help:)
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| Yaroslav | |
209.222.98.* | January 6, 2026 19:56 |
I exchange relatively small amounts here, but it's always fast and the exact amount specified arrives.
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