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Exchangers:
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magnatus.com exchanger website screenshot

Magnatus exchanger

Other
Status: active Magnatus reviews: 0/370
Exchange rates: 135 Advanced Cash TS: 13
Reserve: $165 701 Perfect Money TS: 402.10
Age: 4 years 4 months WebMoney BL:
On BestChange: 4 years 4 months MyWOT rating: 2.5
Country: Russia Forums:
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Use this type of feedback only if get no money from the Magnatus exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the Magnatus administration solve the problem faster.

If you just do not like the service at Magnatus and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Dan Nicolaescu 86.125.227.* (November 22, 2020 | 11:21)
I received 10% less of the net amount from a transaction made by MagnatuS.
After one month of endless messages, I'm still waiting for the rest of the money....
Don't recommend!
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Admin Magnatus (November 22, 2020 | 16:08)
Hello, Dan Nicolaescu!
I have checked your exchange requqest.
>> Your answer 05-11-2020 11:42:28: October 16, when I waited for the Skrill transaction, the same person tried to withdraw 20 USD from my PayPal account and cancelled few minutes after. Please see my photo attachment. Strange coincidence, isn't it?
As I understand someone has access to your account? Did you solved this issue?
Also as I see 16-11-2020 16:18:30 we asked you to contact skrill and provide them payment ID. And still there is no answers from your side. Answer in the exchange request please with answer of skrill system. Thank you.
Claim cancelled
Dan Nicolaescu (November 22, 2020 | 16:18)
Please read and review carefully all my messages with your operators. More than 10 during last month, for sure. I sent you all the documents you asked for. I contacted Skrill and I replied their answer to you many days ago. And the last advice from your side was to contact Skrill again(!!). Sorry, but this is a vicious circle. And thank you, but I'm really fed up. Try to walk in my shoes. How can I trust you???
Admin Magnatus (November 22, 2020 | 16:22)
Dan Nicolaescu, I have checked you exchange request again and do not see what exactly skrill answered you.
Provide a full into please. Also as I said, last answer in the exchange request is from our side, in which we asked you to contact skrill. If you already contacted them, please, provide their answer. Thank you.
Dan Nicolaescu (November 22, 2020 | 16:49)
I sent you their answer on 22-10-2020 at 15:17:28. One month ago... Long time ago, isn't it? That's the reason I kindly asked you to review all the messages..... :D
Admin Magnatus (November 22, 2020 | 18:30)
Dan Nicolaescu, I have checked all your messages from 22-10-2020. There are only 2 messages with following text:
22-10-2020 00:26:12 ??????
22-10-2020 01:02:01 payment ???
Recheck everything and answers in the exchange request with full details. Thank you.
Dan Nicolaescu (November 22, 2020 | 19:01)
Dan Gabriel 22-10-2020 15:17:28
This is the answer which I received from Skrill. And the money are still missing....
Skrill Support Team
22/10/2020
14:55
Dear Dan Nicolaescu,

Thank you for contacting the Skrill Help Team.

Transfers within the Skrill system are instant. You should receive the funds as soon as the user instructs the payment.

In addition to this, please be advised to double-check the email address you have provided to user and make sure it is the same as the one registered with your Skrill account. Please note that if the payment has been instructed to an email address of yours which you have not yet added to your Skrill account, you can do so by going to the section: 'Settings' >> 'Personal details' >> 'Email addresses' >> 'Add an email address'.

We hope you find this information useful.

Kind regards,
Skrill Help Team

And your next answer was: MagnatuS 23-10-2020 00:19:24
Admin Magnatus (November 23, 2020 | 02:38)
Dan Nicolaescu, as I see, there is a general answer from skrill because of you do not provide them a payment id.

Also the last answer in the exchange request 71181 is from our side and it's dated 16-11-2020 16:18:30
We ask you to contact skrill and provide them unique payment id for check transaction.
Answer in the exchange request with full details. Thank you.
Dan Nicolaescu (November 23, 2020 | 16:20)
Oh, dear.... Your answer shows how unprofessional can your company be... :(
In the same message to you - dated october 22 (see above!) - i inserted my entire message to skrill including the number of transaction!! transaction id: 3374.... Ring a bell? i didn't published here because contains private data, but i sent all the relevant information (accounts, transaction id, etc) to skrill .
So, let;s cut the crap! i lost money, you lost credibility. End of story. Case closed!
Admin Magnatus (November 23, 2020 | 18:21)
Dan Nicolaescu,
for 1st, we should solve a problem what happens and try to find where the money; from our side payment has been compeled (screenshoot and payment ID we have provided to you)
for 2nd $7.62 is not a big money, but still we should solve a problem
for 3rd do as we ask you because only support of skrill can cl;arify the situation
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Betty 41.90.7.* (November 19, 2020 | 07:53)
Your services are good, better than what you promised especially in speed. Thank you. Happy client
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Kavo 190.206.33.* (November 19, 2020 | 01:05)
Fast, no-problem transfer, and very cooperative with new users
Is a good platform and trust worthy
Thank you so much.
kavo
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Asma 111.88.122.* (November 12, 2020 | 20:08)
MashaAllah, I got my USD 101.51. But the fee is too high.

Thank you for your service.
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Vijay Parmar 157.32.183.* (November 11, 2020 | 09:04)
Fast, no-problem transfer, and very cooperative with new users
Is a good platform and trust worthy
Thank you so much.
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Mohamed Sulaiman 175.157.42.* (October 25, 2020 | 19:09)
This Magnatus website did a really great job. I researched the web to exchange money. So, Found eltraexchanger.com. They ask me to send Skrill USD to their Skrill account. I send $105. It's Been 3 months. Still, I didn't get my refund. I was really fed up. and then I did research again and found Manatus.com. I scared to send money to this web also. But, I need to. Then I sent 105 USD to their Skrill account, it took more than 3 days. But. I got the money to AdvCash wallet. Really appreciate your work guys. thank a Lot.
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Pedro Perez 143.255.85.* (October 6, 2020 | 13:28)
To be honest.

It make the exchange but too late
it take 96 hours
it is alot
Expand (1)
Admin Magnatus (October 6, 2020 | 15:57)
Hello, Pedro Perez!
Exchange was completed 2+ weeks ago, 25-09-2020 in term which was agreed with you before the exchange. 96 hrs, but the payment was sent in 72 hrs. Thank you.
Claim cancelled
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James Griffith 71.235.103.* (October 6, 2020 | 12:25)
@magnatus I want to exchange PayPal to BTC. I am from the United States and I am exchanging from my Personal PayPal but the problem is, I am too scared to share my sensitive documents.

Can you work with me without sharing my sensitive documents?
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Admin Magnatus (October 6, 2020 | 15:58)
Hello, James Griffith!
We're sorry, but we check the orders from new clients carefully as the cases of exchanging stolen and/or illegally received funds can be in the payment system PayPal.
Also as I see, there are 4 yours completed exchanges from BTC to paypal without documents.
Thank you.
Claim cancelled
James Griffith (October 7, 2020 | 02:49)
@Magnatus I am not a new client, I have done a lot of exchange with you. Now, I want to exchange PayPal to BTC. The money in my PayPal I exchange from you BTC to PayPal remember? Check your system you will see I exchange BTC to PayPal with you, now I want to exchange back PayPal to BTC still with you.

So let me know if I can order the exchange from PayPal to BTC without sharing my sensitive documents.
Claim renewed
Admin Magnatus (October 7, 2020 | 03:03)
James Griffith, answer in the exchange request with full information and we will check it. Thank you.
Claim cancelled
James Griffith (October 7, 2020 | 03:43)
I'm sorry @Magnatus that I answer here but I need to know before exchanging. What full information do you need? Again am sorry...
Claim renewed
Admin Magnatus (October 15, 2020 | 00:17)
James Griffith, Yes, for information you need to answer in the exchange request. Thank you.
Admin Magnatus (October 15, 2020 | 00:18)
Only this way.
Claim cancelled
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Vladimir Vesic 62.240.24.* (October 5, 2020 | 11:36)
Great service easy fast simple 24/7 support, great rate.
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Mohammad 188.247.72.* (October 5, 2020 | 00:59)
Fast, no-problem transfer, and very cooperative with new users
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Ahmed Kamal 188.50.176.* (October 3, 2020 | 11:34)
Really appreciate Your service.
only 2 days for transfere from my skrill to advcash
cheapest site
hope that continue to cooperate with your site in the future
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Antonio Lai 151.47.162.* (October 2, 2020 | 22:59)
The best and the speeder! Great!!
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Gs 103.25.250.* (September 29, 2020 | 12:08)
Dear i want to exchange btc to gambaling skrill.
Can u send me gabbaling skrill usd? I want to talk with u plz..send me ur reply.. I want to exchange btc to Gambaling skrill usd.
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Aristotelis 2.85.129.* (September 27, 2020 | 08:59)
Magnatus is an excellent, reliable and fast money sending site! I hastily wrote a negative comment at the beginning but in the next alternations it was amazing! I recommend it!
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James 105.112.77.* (September 24, 2020 | 01:52)
This team did an excellent job.
They followed up with all my questions and finally completed my order smoothly.
There verification was not that cumbersome as painted by some users once you send the required documents and answer relevant questions booom you're all set.
I'll be using them again.
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Mahmoud 156.205.26.* (September 22, 2020 | 16:14)
I made this order Your payment of 0.0065 BitCoin BTC for the exchange request #70097 has been received. We will answer in this exchange order after our payment will be sent.
Approximately, the transaction of 65.6 Scril USD will be made within 96 hours but recieved only 33 usd
Expand (1)
Admin Magnatus (September 22, 2020 | 17:06)
Hello, Mahmoud!
I have checked your exchange reqeust.
There are no any answers from your side in it. Answer in the exchange request, please.
Also there is our answer dated 21-09-2020 13:55:22
Part #1: 33 USD - XXX@gmail.com
32.6 USD will be sent soon.
Clarify situation, thank you.
Claim cancelled
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Rachid boufenzi 105.67.128.* (September 18, 2020 | 13:54)
Is a good platform and trust worthy
Thank you so much.
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Walid 154.121.23.* (September 7, 2020 | 23:18)
Is a good platform and trust worthy
Thank you so much.
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Z. Wang 217.138.206.* (September 7, 2020 | 12:14)
I'm on my 3rd exchange, after I sent ID, billings scan for address confirmation, Paypal screens and even my shoes number, they force you to 100EUR all the time figuring out I'm new client. They don't give any istruction on limits and when you'll be able to exchange more than 100eur. I asked my account deletion, still waiting for it.
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Admin BestChange.com (September 7, 2020 | 14:46)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin Magnatus (September 7, 2020 | 15:06)
Hello, Z. Wang!
For our safety we do not exchange a big amounts of paypal for a new clients, it's in our rules: https://magnatus.com/terms_english.php
Z. Wang (September 7, 2020 | 16:01)
What do you mean by 'NEW CLIENT' and... when a new client stops to be new client? This is not indicated at all in your rules. I made 3 exchanges, I simply think you only trade little amout so u can merge more easily between your payments network.
Admin Magnatus (September 7, 2020 | 18:49)
Z. Wang, sorry, we can't exchange only on our agreements.
>> new client stops to be new client?
Depending of time.

Thank you.
Z. Wang (September 8, 2020 | 08:59)
Ok, I got it, sorry for claim, could you re-enable my payment@gamesparaiso.com account? I want to use back the service and remove this fb.
Admin Magnatus (September 8, 2020 | 14:59)
Z. Wang, sorry, not your account was deleted by your request from 07-09-2020 11:49:12.
Z. Wang (September 8, 2020 | 15:01)
Can't you recover it? Or I have to create back and do verification again? It would be crazy.
Admin Magnatus (September 8, 2020 | 15:50)
Z. Wang, sorry, we can not restore it because of it was fully deleted by your request.
I believe, that we can not do a business with you and you should find another exchanger.
Money likes silence (silence exchange, silence converastion etc.).
Thank you.
Z. Wang (September 8, 2020 | 15:54)
Money likes clarity as well (clear terms and conditions, clear conversation etc.).
You have to put clear you prefer low payments from PayPal, without excuses about new clients.
Will reopen claim forever.
Thank You.
Admin Magnatus (September 8, 2020 | 15:57)
Z. Wang, sorry we can not do an exchange for you. All previous exchanges were completed.
Z. Wang (September 8, 2020 | 15:59)
There's no indication in terms and conditions, I didnt violate any rule.
Claim will be renewed again and again, sorry.
Admin Magnatus (September 8, 2020 | 16:10)
Z. Wang, sorry, you can do anything, but we will not do a new exchanges for you.
Z. Wang (September 8, 2020 | 16:12)
No problem, but claim will be renewed forever, customers should have idea of the service seriousness.
Best regards.
Admin Magnatus (September 8, 2020 | 16:15)
Z. Wang, our service starts in 2011. Thank you.
Z. Wang (September 8, 2020 | 16:18)
Terrible service, poor communication.
Terms and conditions decided, at the moment, by admin.
Admin Magnatus (September 8, 2020 | 16:23)
Z. Wang, Terms and conditions really decided by us. Thank you.
Z. Wang (September 8, 2020 | 16:24)
Stop replying, I will reopen this forever as I said. Wasting your time.
My claim has not been resolved, so it cant be cancelled.
Admin Magnatus (September 8, 2020 | 16:38)
Z. Wang, sorry, but we can't stop replying, it's our duty. Thank you.
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Anthony 178.153.80.* (August 26, 2020 | 16:04)
Thank you Admin Magnus my order has been delivered. So sorry for the inconveniences encountered.
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Anthony 178.153.80.* (August 25, 2020 | 12:33)
My order number is 68568

I sent 43.5 PayPal USD to be exchanged for Skrill EUR since August 18, 2020. It's one week now and I am yet to receive my EUR.

If it's difficult to make the exchange please kindly send back my PayPal USD.

Kind regards.
Expand (2)
Admin Magnatus (August 25, 2020 | 12:39)
Hello, Anthony!
You send us not 43.5 PayPal USD, clarify situaton in the exchange request.
Claim cancelled
Anthony (August 25, 2020 | 16:40)
Understood. You received 54.84 CAD.

Please can you treat that amount 54.84 CAD and exchange to my Skrill EUR.

Kind regards.
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Steve Mwema 102.140.197.* (August 21, 2020 | 16:38)
Exchange request #68681 has not been made..
it's been 20 hours no feedback or anything
Expand (5)
Admin Magnatus (August 21, 2020 | 17:18)
Hello, Steve Mwema!
I believe, that your paypal e-mail is in correct stevemwema41@gmaail.com
Also answer in the exchange request, please.
Steve Mwema (August 21, 2020 | 17:20)
Yes stevemwema41@gmail.com
Steve Mwema (August 31, 2020 | 17:15)
Send did not confirm receipt of the payment
funds still on hold even after account verification.
Steve Mwema (August 31, 2020 | 17:19)
Status indicates still pending
Transaction ID:
51D79062MH547204W

8LV937034J451191V

8VM003512Y496544D
Steve Mwema (August 31, 2020 | 17:20)
Robin John5:13 PM
The sender of the payment must confirm the receipt of the item/service. And the funds will be released on your account immediately.

Please note that the steps below is for the sender of the payment or the buyer to complete:

Here's how to confirm that you have received an item:
Go to www.paypal.com and log in to your account.

Click Activity.

Find and click the original payment for the item.

Click Confirm Receipt.

Click Yes to confirm that you received the order.
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AbdelAziz oudeh 213.139.53.* (August 15, 2020 | 05:13)
Hi,

I make order to exchange from Skrill USD -> PerfectMoney USD
and received my payment in time like what is say

Order date: 10-08-2020 18:24:10 4 d 10 h 41 min 50 sec ago
Change date: 15-08-2020 05:05:59 1 sec ago

Status: COMPLETED order is completed

Its fast and clear

Thank you
Expand (0)
0
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Anthony 37.210.43.* (August 13, 2020 | 11:37)
Hi this is my order number 67829.

I sent 42 USD PayPal to be exchanged to Skrill EUR since 11th August 2020. I am yet to get credited in my Skrill account.

You told me it will take one day and this is the second day running. I was not expecting this.
Expand (5)
Admin BestChange.com (August 13, 2020 | 13:11)
Hello!

We request the exchanger's administrator to respond to the user's comment.

Best regards, BestChange administration.
Anthony (August 13, 2020 | 22:35)
I have not been credited to my Skrill EUR account since I paid you 42 USD PayPal. It is exactly two days now and you haven't sent my money. Can you kindly credit my PayPal account back if you can't send me Skrill EUR.
Admin BestChange.com (August 14, 2020 | 08:16)
Dear Anthony,

We made a request directly to the exchanger on your request.
The situation is under control.
Please wait for an answer.

Best regards, BestChange administration.
Admin Magnatus (August 14, 2020 | 11:40)
Hello, Anthony!
Sorry for the delay. Because of in the exchange request at our website you have added an answer with notification (checkbox), that answer of our staff is not needed, your exchange request was not monitored by our staff.
Payment has been sent: 31 EUR instead 30.01 EUR as a bonus.
Anthony (August 14, 2020 | 19:28)
Thank you Admin Magnus I finally received the money 31 EUR in my Skrill. I hope to have a smoother and faster transactions with you next time.
Thank you.
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Ahmed Mazher 119.160.101.* (August 12, 2020 | 08:21)
Hi Sir. My Status pending from 12 Hours. of Perfect Money to skrill usd.
i Give u Perfect money Instant But i not receive skrill yet. adn order is pending.
order id is 68278
i was not expecting this situtation atleast from u by seeeing many positive reveiws.
Expand (3)
Admin BestChange.com (August 12, 2020 | 08:58)
Hello!

We request the exchanger's administrator to respond to the user's comment.

Best regards, BestChange administration.
Ahmed Mazher (August 12, 2020 | 09:49)
Ok Sir plz try to do t As soon as possible.
Admin Magnatus (August 14, 2020 | 11:44)
Hello, Ahmed Mazher!
We're a manual exchanger. Money from our side was sent (12-08-2020 20:11:02) to you in term with which we agreed with you.
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Oladimeji 102.89.0.* (August 10, 2020 | 10:50)
I salute this exchanger called ----magnatus,i saw my btc i order with my skrill usd,please dont disappoint anyone that comes your way,, you've never disappointed me,i give you 5*, thanks keep it up,you will never go down in jesus name,im still warming up to tell others about your service after a while,thanks
Expand (0)
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Oladimeji 197.210.45.* (August 7, 2020 | 20:35)
Is a good platform and trust worthy, if he says 2 days,definitely 2 days and if he says your transaction is completed, you just check block chain explorer for you to be sure he has done the transfer but that day you will get it but a times because of network it may late night but the day he gives you will never elude,Magnatus you are trying ,to me, till today you are still my best,God bless you as you work on speed on the day of delivery but for sure the day has never pass since my dealings with you,--- MAGNIFICIENT MAGNATUS
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Kadri 146.255.180.* (August 7, 2020 | 15:45)
Super duper slow!!! You never ever know when they are willing to finally complete your transaction!!! Never answer your questions...just totally untrustworthy!!!! Very bad experience with this website!!!! It seems that this website is owned by couple of teenagers who attend you while they are having a brake from eating Cheetos and playing videogames. Just rediculous!!!

Admin Magnatus (August 5, 2020 | 05:07)
Hello, Kadri!
Your transaction was scheduled on Aug, 4. You agreed with it. Transaction was completed also Aug, 4. Thank you.
Claim cancelled

Kadri (August 7, 2020 | 15:21)
Ok! Yes, I finally did recieve the payment! But let me explain...after this payment I thought that ok, the next one should go easier and faster even...well no the case...I paid 100 euros on the 5th from my PayPal's account to recieve approx 85 to my Skrill's account. Yes, big comission, but I thought that maybe they will make it at least faster this time. Oops, my bad! Instead I recieved a message that the payment is going to be on my Skrill's account approximately on the 7th of August. Ok...what bothers me is that ...people have plans....you still haven't made the payment and I am maybe relying on that one, so it doesn't really help me if you make it at 23.59 pm. I don't know...am I really the only one who feels like that with this service here?? 15 euros for the comission is a pretty big amount to be left waiting 4 days and without answering your messages at all:(
Expand (2)
Kadri (August 7, 2020 | 22:12)
Still no transaction.....that is just marvellous!
Admin Magnatus (August 7, 2020 | 22:19)
Hello, Kadri!
Again,
Your transaction was scheduled on Aug, 7. You agreed with it. Transaction was completed also Aug, 7. Thank you.
Claim cancelled
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James 73.36.169.* (August 6, 2020 | 03:01)
Hello @Magnatus. This is the fourth time I am exchanging BTC to PayPal with you and the payment is placed on HOLD.

Please and Please Paypal place the payment
Paid by
Alex Fridman
fridman.mail@gmail.com on hold and if for any reason what so ever you want the money you sent to me back if you raise a dispute of payment to Paypal, Paypal will reverse the payment back to you. So to avoid this, Paypal said that the sender which is you :

Paypal said:

*copied Account

The money you receive from Alex Fridman
fridman.mail@gmail.com is in your on-hold balance and will be moved to your available balance after the order is fulfilled.

They also suggested that the Sender which is the BUYER :
Buyers can also confirm that they have received the item, which will release the payment immediately. This option is only available if buyers paid for the item with their PayPal account.

Again like I said with the previous ones, I will be glad if this can be done.

Thank You
Expand (4)
Admin BestChange.com (August 6, 2020 | 07:15)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin Magnatus (August 6, 2020 | 13:01)
Hello, James!
What is the age of your paypal account? For new accounts for some exchanges paypal place a money on hold. It's a paypal policy with which you agreed. Also we will check is it possible to confirm a payment for speed up of hold removal. And for the future answer in the exchange request, please. Thank you.
Claim cancelled
James (August 6, 2020 | 18:30)
That is not the case. My PayPal is over 8 months old and I receive Payment from other PayPal accounts instant available. It is because you send as a buyer/business. PayPal said you need to confirm

"Buyers can also confirm that they have received the item, which will release the payment immediately. This option is only available if buyers paid for the item with their PayPal account."

You @Magnatus, have done this before. @Magnatus you confirm the previous payment you sent to me with PayPal. Please go to the payment activity and follow PayPal instruct so the payment from Alex Fridman fridman.mail@gmail.com will be available to me. Or write a ticket to PayPal.

Please it is Urgently needed. Thank you Mr. @Magnatus.
Claim renewed
Admin Magnatus (August 7, 2020 | 06:02)
James, As we said in th exchange request, we do not have any confirmation button. You need to add shipping details. Then button maybe will append.
Claim cancelled
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Kadri 194.150.65.* (August 4, 2020 | 21:36)
Super duper slow!!! You never ever know when they are willing to finally complete your transaction!!! Never answer your questions...just totally untrustworthy!!!! Very bad experience with this website!!!! It seems that this website is owned by couple of teenagers who attend you while they are having a brake from eating Cheetos and playing videogames. Just rediculous!!!
Expand (2)
Admin Magnatus (August 5, 2020 | 05:07)
Hello, Kadri!
Your transaction was scheduled on Aug, 4. You agreed with it. Transaction was completed also Aug, 4. Thank you.
Claim cancelled
Kadri (August 7, 2020 | 15:21)
Ok! Yes, I finally did recieve the payment! But let me explain...after this payment I thought that ok, the next one should go easier and faster even...well no the case...I paid 100 euros on the 5th from my PayPal's account to recieve approx 85 to my Skrill's account. Yes, big comission, but I thought that maybe they will make it at least faster this time. Oops, my bad! Instead I recieved a message that the payment is going to be on my Skrill's account approximately on the 7th of August. Ok...what bothers me is that ...people have plans....you still haven't made the payment and I am maybe relying on that one, so it doesn't really help me if you make it at 23.59 pm. I don't know...am I really the only one who feels like that with this service here?? 15 euros for the comission is a pretty big amount to be left waiting 4 days and without answering your messages at all:(
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Magnatus exchange service's most popular directions for the last 30 days:

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