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Use this type of feedback only if you get no money from the BtcChange24 exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
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If you just do not like the service at BtcChange24 and you want to share your opinion – select the Comment feedback type.
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November 14, 2022, 17:06
USDT TRC20 -> Kaspi KZT. Took 5 min. Great work thanks so much!
September 7, 2022, 13:05
USDT-bep20 --> Revolut-eur. Took 4 business days + 2 holidays. I received the transfer and support has answered my questions.
July 22, 2022, 12:10
I sent 3000 usdt trx 15 hours ago, but there are no confirmations in the interface, I did not receive anything on the card
July 14, 2022, 00:29
Order 28183 not completed for 10 days. Tech support constantly says tomorrow, but nothing comes. I requested a refund, they promised to do it within one day, but they did not do it.
July 7, 2022, 11:44
Thera problems with two transfers. I have made transfers via this exchanger on Friday 01.07. 4 transfers were stuck, then I have written to support. Support promised that they will be transfered money in one day. But only two payments credited to cards during 3 days, another 2 not yet. Now support doesn't answer my questions. Please help to find solutions!
June 30, 2022, 15:01
Usdt trc20 -> revolut eur took 2 days! great support.
June 10, 2022, 03:23
Order still processing after 3 days, I sent an email but haven't received answer yet.
June 9, 2022, 04:25
I've been waiting for 12 hours but still processing, payeer usd (500$) to visa eur (415.66 ą), is there anyone who can answer and assist?
March 29, 2022, 12:06
Excellent and fast service
March 24, 2022, 19:56
Thanks, everything went well!
February 26, 2022, 01:22
Made another sepa exchange with more than 7000 Euro and it went well exchanged successfully done . Thank you so much I defitely recommend btcchange24.org for all. They are good.
February 5, 2022, 00:13
I made an excahnge with btcchange24 and things went very good the bank transfer did well arrive to my account as expected. Thanks a lot I recommend this exchanger
January 15, 2022, 18:00
Have a transfer once that is more than 72 hours old and I did not receive it, knowing that I sent you the money, is there anyone to answer me?
December 1, 2021, 11:54
Graet, Iív had wrong by my fat old fingers when transferred coins, but helpful supports did his job WelDon, Thanks!
August 30, 2021, 17:19
Using BtcChange24 for almost a year, one of the best exchanges I have tried. Very helpful and responsive support never had any problems with the payments or amounts. Sometimes Paypal payments are split and going 1-2 days, but cards and all the other methods of withdrawal are almost immediate. I would give 8 out of 10.
August 18, 2021, 04:35
Have change crypto in paypal they send 50 % of payment and the rest will come too now its 5 days and exchange not complet
i will post again here when its finish
i think when he have problems witch smaller amout like 150-200 euro here i cant exchange bigger money
August 16, 2021, 14:23
10 hours passed. no money in sight. not so funny.
May 25, 2021, 03:55
After confirmation already second hour passed.
Process is not automatic, like they saying.
If you need fast exchange, don't use this service
April 22, 2021, 03:12
Iíve made an exchange of 0.005692 BTC to PayPal 330.29 USD at 16.04.2021 - 13:14.
The transaction was paid:
But I didnít get my funds to my PayPal account and the operation is still in progress!
They are claiming that the funds were delivered with a delay and asked me to choose whether to recalculate the transaction or make a refund.
I'm asking them to recalculate it and tell me how much would I receive after the recalculation to make my decision if to accept the recalculated value or get a refund. but no reply since then!
They are too slow to communicate giving an impression that they are not aiming to solve the issue!
Their support system doesn't accept direct email messages to their support email address (messages are rejected by their mailing system), so every time I need to contact them I must use their contact form on their website, and to do that I have to copy the whole past replies.
They have no support ticket user interface although messages are assigned as support tickets with ticket IDs, my ticket IDs sent to them: #9f9sq7g - #yG2zX0q - #D5sktVm
They are confused and don't recognize how their contact form, mailing system, and support work with errors!
February 27, 2021, 08:13
Good evening, I want to know why you have deleted the exchange order from ltc to paypall #Order ID 17722 if I have not received the money in paypall yet
February 3, 2021, 13:25
I received an email saying that you cannot send the money to my card, in this case refund me my $ 200 dollars payeer to my account
My order ID is 17230
December 23, 2020, 23:08
My first exchange in this exchanger. I liked the service
December 16, 2020, 00:29
The fastest exchange from BTC to PayPal Euro EVER !!!
Thanks. Keep on the good job
December 4, 2020, 22:26
I made an exchange of btc in paypal but I did not receive my payment invoice number 15087
December 2, 2020, 18:02
0.059583 BTC was sent to the card within 4 hours - MasterCard uah
The payment was started in 8 minutes and sum split for 7 pays.
November 28, 2020, 12:21
Great exchange used it few times, their support reply and help while there are delays so its a good thing
October 31, 2020, 18:59
Fast and good service, i even got a seperate email asking to send the correct wallet id when i had sent the wrong one
October 31, 2020, 16:26
230 $ was sent to the card within 30 minutes, eth - visa usd
October 21, 2020, 19:27
Great exchange service! I exchanged bitcoin for dollars, the money was paid to the card within an hour.
October 20, 2020, 19:14
About $ 200 was sent to the card in 30 minutes, litecoin - visa usd.