Receive-Money exchanger

Hello Stas,

Please provide a screenshot of an online banking statement, we will check the information.

Yea my crypto came to my wallet, thx for fast solution

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello, Samvel!
Your application has been blocked by AML. Your transaction is highly risky. Please provide information to confirm the origin of funds.

Exchange do not answer my emails for more then 24 hrs

Samvel, We have not received any emails since our reply.Please provide the requested information to resolve the issue. Thank you for understanding.

Dear Receive-Money, I can provide all of the evidence that you haven't replied to my email since yesterday. In the meantime, while you gonna answer my email finally, could I ask you here, coz here you answer almost right away to close the reasonable claim. From which side did AML blocked this transaction, I wanna see proofs of this incident. Stop ignoring me plz

Samvel, Stop writing from disposable mails, write from permanent . The last message from you was from sam***[email protected]

Samvel, Please provide information to confirm the origin of funds to [email protected]

I'm not using any kind of disposable mail.
You are ignoring me and my emails sent from the email address you've mentioned. I'm not writing you from any different email address. I'm waiting for you to answer my emails and provide the proof of AML and who blocked the transaction. You blocked my transaction or some kinda of Ukrainian bank blocked the transaction? You can't hold my funds for no reason, kindly send them back to original wallet it came fromwill renew complaints here every time till you are gonna answe, cheers.

Samvel, A letter from you did not come to our mail, duplicate or use another mail. There was a warning about AML validation on the ticket creation page. Your transaction did not go through and showed this transaction as high-risk. According to AML policy, we have suspended the exchange and requested the necessary information.
https://ibb.co/ZV1Mw9g

Dear Support, thank you for your reply.

I've sent you an email again. Where is this picture from, can I see the URL? Could you answer who blocked the transaction, u? If you believe it's a high-risk trade for you, then just return my funds to my original wallet where the funds came from. I don't have to pass your KYC if I'm not using your service.

Do you agree that you can't just hold my funds?

Samvel, The funds are being held. Please provide information.

Funds from this e-account were sent before and after working with you. No other exchange had AML blocks on these coins. The money from this electronic wallet was even on Binance. You are not a bank and a judge to "arbitrarily" decide what to do with my money.

If you write about the provisions of the FATF - indicate specific points. Otherwise, your references to the FATF are invalid.

Financial Action Task Force - the work of the organization does not apply to Ukraine.
That is, in your case, if you refer to the provisions of the FATF, it will be a recommendation, not a requirement.

Let's not drag out this process for a long time. The more I write to you, the more I understand that it is necessary to write about you on the boards so that the very first reviews from me are googled. And it will be absolutely true. I no longer ask for a transaction, I refuse your service. Return the money not somewhere to the left wallet, but exactly where it came from. In this case, you will not affect the "dirty in your opinion" money in any way.

Best wishes,
Samvel

Samvel, The company's anti-money laundering policy is based on the FATF's international legal provisions on combating money laundering and ending the financing of terrorism. In accordance with the regulation, we, as a service provider, use proprietary rights to verify all suspicious asset transactions. During verification, application, it is necessary to identify the user and establish the definition of the asset present. Also, according to the registration verification period, the virtual active account was withheld. We are currently checking, after this check we will write to you.