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EasyBit exchanger
Go to the EasyBit site
Information from the exchanger administration
EasyBit is an instant cryptocurrency exchange platform. It currently provides the best rates and the lowest fees on a plethora of cryptocurrency pairs.
Leave feedback about the exchanger
Main features: • The Best Rates on the market! • 200+ Coins, 200^2+ Pairs. • Multiple Network Support. • User-friendly platform and mobile app. • Fast Transactions - 5 minutes on average. • 24/7 Friendly Support. • Lower Exchange Fees by reaching specific volume requirements. Feel free to explore even more at: easybit.com Other
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| Status: | disabled | EasyBit reviews: | 0/133 | |
| Exchange rates: | — | Advanced Cash TS: | — | |
| Reserve: | — | Perfect Money TS: | — | |
| Age: | 3 years 3 months | WebMoney BL: | — | |
| On BestChange: | 1 years 1 months | MyWOT rating: | 3.0 | |
| Country: |  |
Cyprus | Forums: | — |
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Use this type of feedback only if you get no money from the EasyBit exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed. Make sure that you specify the exchange order number in this case – it will help the EasyBit administration solve the problem faster. If you just do not like the service at EasyBit and you want to share your opinion – select the Comment feedback type. |
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Add a comment:
In the main page and list of exchange rate for trone trx to btc easy bit stand on 2 or 3 stairs and minimum trone asked for exchange is 65 but 2 important point
1: the minimum trx need for exc on easy bit is 467 not 67
2: some exchanger that stand lower down of easy bit pay more than for exchange
example easy bit for 100 tron e pay 0.0001
Other one that 5-6 stairs downer of easy bit for 100trone pay 0.00013 Btc(this numbers is not exactly that pay just for example say)
if you want i can say the site
1: the minimum trx need for exc on easy bit is 467 not 67
2: some exchanger that stand lower down of easy bit pay more than for exchange
example easy bit for 100 tron e pay 0.0001
Other one that 5-6 stairs downer of easy bit for 100trone pay 0.00013 Btc(this numbers is not exactly that pay just for example say)
if you want i can say the site
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Amazing exchanger with great rates and fast transactions !! Thank you guys !!
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What a nice exchanger. Really fast exchanges and reliable. Totally suggested.
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Amazing service with fast transactions and very good rates! I received even more that I was supposed to!Very excited to use EasyBit and I will use it again and again!!!
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Really their service is great.All time they complete my order very short time.
Highly recommended.
Highly recommended.
| Admin EasyBit | January 19, 2023, 14:19 |
Dear Cavin,
Thank you for your kind review and recommendation! Great experiences are keeping us motivated!
Kind regards,
EasyBit Team
Thank you for your kind review and recommendation! Great experiences are keeping us motivated!
Kind regards,
EasyBit Team
CommentRemove
This is the best exchanger that I've exchanged more of the times and I am very satisfied with their fast service.
| Admin EasyBit | January 19, 2023, 14:19 |
Dear Akram,
Thank you so much for this review and for trusting EasyBit for your exchanges! Satisfied customers are our priority. Hope to see you again soon!
Kind regards,
EasyBit Team
Thank you so much for this review and for trusting EasyBit for your exchanges! Satisfied customers are our priority. Hope to see you again soon!
Kind regards,
EasyBit Team
CommentRemove
You don't have to deal with it. this is a scam! they blocked my 0.46 BTC and don't want to refund! they ask me to provide them with my documents with a selfie camera! These are scammers
| Admin BestChange.com | January 14, 2023, 09:19 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Admin EasyBit | January 14, 2023, 10:25 |
Hello Marlof62,
Verification is part of our obligations in the direction of offering high-quality services to you and others and remaining compliant with our legal obligations!
If you are not able to validate your account we will have to issue a refund for your deposit. The team has already contacted you in this regard and we are waiting for your confirmation so as to return the funds to the originating wallet address. Feel free to confirm the address they shared with you and the team refund the deposited amount within the next few hours.
If you need anything else feel free to reach out to our Support! Have a great day!
Verification is part of our obligations in the direction of offering high-quality services to you and others and remaining compliant with our legal obligations!
If you are not able to validate your account we will have to issue a refund for your deposit. The team has already contacted you in this regard and we are waiting for your confirmation so as to return the funds to the originating wallet address. Feel free to confirm the address they shared with you and the team refund the deposited amount within the next few hours.
If you need anything else feel free to reach out to our Support! Have a great day!
Claim solved
CommentRemove
Sent them 0.4 BTC! they frozen my transaction and demanded to send him my documents with a photo, the law on the protection of personal data does not apply to them! Why was my transaction blocked and why are you asking for documents? return the money or make a payment!
| Admin EasyBit | January 12, 2023, 22:57 |
Dear,
Verification procedure is part of our obligations in the direction of promoting security and offering high-quality services to you and others.
Any sensitive information provided in Account Validation is not disclosed to third parties and is securely stored internally in accordance with our legal obligations and under the provisions of the applicable Data Protection Laws in this case GDPR. This means that your data are protected via GDPR which is the strictest Data Protection Regulation worldwide. For more info, feel free to refer to our Privacy Policy and AML Policy.
In response to your review, we do not demand from our users to perform the verification, it's just essential for us to be able to offer our services. In your case a refund was issued since you didn't pass the verification code procedure.
We would be glad if you could update your review!
Kind regards,
EasyBit Team
Verification procedure is part of our obligations in the direction of promoting security and offering high-quality services to you and others.
Any sensitive information provided in Account Validation is not disclosed to third parties and is securely stored internally in accordance with our legal obligations and under the provisions of the applicable Data Protection Laws in this case GDPR. This means that your data are protected via GDPR which is the strictest Data Protection Regulation worldwide. For more info, feel free to refer to our Privacy Policy and AML Policy.
In response to your review, we do not demand from our users to perform the verification, it's just essential for us to be able to offer our services. In your case a refund was issued since you didn't pass the verification code procedure.
We would be glad if you could update your review!
Kind regards,
EasyBit Team
Claim solved
CommentRemove
By far the best exchange I have ever tried here on best change!!!
The rates are great and most importantly the are REAL. I have tried other services here as well and their rates are FAKE!!
The transaction was incredibly fast! Thank you very much for the amazing service you offer!
The rates are great and most importantly the are REAL. I have tried other services here as well and their rates are FAKE!!
The transaction was incredibly fast! Thank you very much for the amazing service you offer!
| Admin EasyBit | January 19, 2023, 14:15 |
Dear Andrey,
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
CommentRemove
Amazing!
Simply the best service out there! Offers the best rates and is very fast.
I feel dumb i was using others all these years before i find them! But luckily i did.
Simply the best service out there! Offers the best rates and is very fast.
I feel dumb i was using others all these years before i find them! But luckily i did.
| Admin EasyBit | January 19, 2023, 13:06 |
Dear Ros,
Thank you for your positive feedback! We are really happy that you had a great experience with our service and you are more than welcome to use EasyBit again!
Kind regards,
EasyBit Team
Thank you for your positive feedback! We are really happy that you had a great experience with our service and you are more than welcome to use EasyBit again!
Kind regards,
EasyBit Team
CommentRemove
[Issue has been fully resolved]
Where my money ???
Where my money ???
| Aliaksandr | January 4, 2023, 13:13 |
You accept my payment and then pm me send photo for you . [Obscene and abusive language was removed by the monitoring's administration]
| Admin EasyBit | January 4, 2023, 17:06 |
Hello Aliaksandr,
A refund has already been issued to your address:
0xedfae051c84900b4cc526682e619cd1eacc92084
Here is the txid of the transfer:
https://blockchair.com/bnb/transaction/0x93694b950f5ea448bdd104ef2e895a28ecfb7d9e3045fcf2ddf696a9fca1bb28?from=easybit
A refund has already been issued to your address:
0xedfae051c84900b4cc526682e619cd1eacc92084
Here is the txid of the transfer:
https://blockchair.com/bnb/transaction/0x93694b950f5ea448bdd104ef2e895a28ecfb7d9e3045fcf2ddf696a9fca1bb28?from=easybit
Claim solved
| Admin BestChange.com | January 4, 2023, 17:19 |
Hello!
Aliaksandr, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Aliaksandr, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
So happy with the service that EasyBit provides. One of the best options on bestchange. Highly recommended !!
| Admin EasyBit | January 19, 2023, 13:02 |
Dear Orestes,
Thank you for your kind review and recommendation! Great experiences are keeping us motivated!
Kind regards,
EasyBit Team
Thank you for your kind review and recommendation! Great experiences are keeping us motivated!
Kind regards,
EasyBit Team
CommentRemove
I am always so happy to use EasyBit. They are professional and everytime the rates are the best! thank you for one more time!!
| Admin EasyBit | January 19, 2023, 12:55 |
Dear Rik,
We are glad to hear that you enjoyed the exchange process! Thank you for your valuable review!
Kind regards,
EasyBit Team
We are glad to hear that you enjoyed the exchange process! Thank you for your valuable review!
Kind regards,
EasyBit Team
CommentRemove
Excellent service!
I have used them for many exchanges so far without any issue and all orders are completed very fast and on very good rates I have to admit.
I just have never encountered the lack of professionalism as on many other exchangers within bestchange but with better rates very often and fast enough transactions so I believe they are the best ones in here, happy to find them!
I have used them for many exchanges so far without any issue and all orders are completed very fast and on very good rates I have to admit.
I just have never encountered the lack of professionalism as on many other exchangers within bestchange but with better rates very often and fast enough transactions so I believe they are the best ones in here, happy to find them!
| Admin EasyBit | January 19, 2023, 12:52 |
Dear Joshua,
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
CommentRemove
[Obscene and abusive language was removed by the monitoring's administration] just stay away from this site. I submit a trade and never got mo money.
| Admin EasyBit | December 26, 2022, 10:57 |
Hello Mars Bokan,
As the team informed you over email communication the programmatic communication with our wallet provider is under maintenance. Please note that in order to be able to process or refund orders our systems need to get access to the wallets associated with the transactions, and for that, the maintenance needs to be finalized.
Once the maintenance is over all orders will proceed normally! Similar cases usually last a few hours, but this is taking longer than anticipated given the lack of personnel during the Christmas days. The last update is that the maintenance will probably be completed within the day!
Thank you for your patience and understanding :)
As the team informed you over email communication the programmatic communication with our wallet provider is under maintenance. Please note that in order to be able to process or refund orders our systems need to get access to the wallets associated with the transactions, and for that, the maintenance needs to be finalized.
Once the maintenance is over all orders will proceed normally! Similar cases usually last a few hours, but this is taking longer than anticipated given the lack of personnel during the Christmas days. The last update is that the maintenance will probably be completed within the day!
Thank you for your patience and understanding :)
| Mars Bokan | December 26, 2022, 14:39 |
I will update my review when I get refund. You said 24 hours maintenance but no update for 2 days. I'll be waiting and hoping to be wrong.
| Mars Bokan | December 26, 2022, 15:05 |
As expected now they are requiring validating. S c a m m e r s. Stay away from this site.
| Admin BestChange.com | December 26, 2022, 18:47 |
Hello!
Unfortunately, according to our rules, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
BestChange.com administration is sorry for the possible inconvenience.
Unfortunately, according to our rules, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
BestChange.com administration is sorry for the possible inconvenience.
| Admin BestChange.com | December 26, 2022, 19:02 |
Sir, we kindly ask you reject the duplication of the claims.
For now, you have this very review so that you can write down the information.
BestChange.com administration is sorry for the possible inconvenience.
For now, you have this very review so that you can write down the information.
BestChange.com administration is sorry for the possible inconvenience.
| Mars Bokan | December 26, 2022, 19:05 |
Keep it red then.....
| Admin BestChange.com | December 26, 2022, 19:08 |
Sir, indeed, it could be red, but you've rejected the terms once you've confirmed it.
So the claim has been neutralized.
Best Regards,
BestChange Administration
So the claim has been neutralized.
Best Regards,
BestChange Administration
| Mars Bokan | December 26, 2022, 19:10 |
Bo I didn't, they didn't indicate that KYC is required, they are scammers. First unscheduled maintenance and then KYC, it's a plan to buy time and gone away with their scams
| Admin BestChange.com | December 26, 2022, 19:17 |
Sir, do you have any proof of your words or is this just sort of your mind?
Obviously, it's essential to proceed with possible actions.
Once again, we kindly ask you to reject the duplication of the claims.
Best Regards,
BestChange Administration
Obviously, it's essential to proceed with possible actions.
Once again, we kindly ask you to reject the duplication of the claims.
Best Regards,
BestChange Administration
| Mars Bokan | December 26, 2022, 19:18 |
Yes, I have and I provided the evidences on email.
| Admin BestChange.com | December 26, 2022, 19:19 |
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Best regards, BestChange administration.
| Admin BestChange.com | December 26, 2022, 19:24 |
Sir, we kindly ask you to keep in mind that this is the final warning.
In case you continue to create duplicate claims instead of writing your position here, we would proceed with restrictions.
Best Regards,
BestChange Administration
In case you continue to create duplicate claims instead of writing your position here, we would proceed with restrictions.
Best Regards,
BestChange Administration
| Mars Bokan | December 26, 2022, 19:27 |
Keep it red, so the people don't get scammed.....
| Mars Bokan | December 26, 2022, 19:39 |
See? No answer... They are fabricating new lies. Keep it red don't be the reason to harm people.
| Admin EasyBit | December 26, 2022, 19:55 |
Mars Bokan,
The Validation procedure is clearly stated in our AML Policy which you accepted prior to placing the order and is part of our legal obligations for the purpose of being able to provide our services to you and others. For more info on our AML Policy:
https://easybit.com/en/aml-policy
The validation procedure is not required for all orders as we utilize a risk-based approach and have dynamic exchange limits and that is why we do not request a validation in advance.
As we have already informed you in the course of our communication via email, your funds are considered to be high risk by our wallet provider as they are probably related to illegal activities.
To prove that the funds belong legally to you, you will have to verify your account. We have already proposed two different verifiction options, to either verify your account on our service or to our reputable wallet provider platform.
After the successfull verification of your account we will be able to process your order or issue a full refund!
The Validation procedure is clearly stated in our AML Policy which you accepted prior to placing the order and is part of our legal obligations for the purpose of being able to provide our services to you and others. For more info on our AML Policy:
https://easybit.com/en/aml-policy
The validation procedure is not required for all orders as we utilize a risk-based approach and have dynamic exchange limits and that is why we do not request a validation in advance.
As we have already informed you in the course of our communication via email, your funds are considered to be high risk by our wallet provider as they are probably related to illegal activities.
To prove that the funds belong legally to you, you will have to verify your account. We have already proposed two different verifiction options, to either verify your account on our service or to our reputable wallet provider platform.
After the successfull verification of your account we will be able to process your order or issue a full refund!
| Mars Bokan | December 26, 2022, 20:00 |
See? After the *unscheduled maintenance* my transaction become very very dangerous to global economic and high risk for all international trades. What a joke. Also, THE wallet provider stated the transaction is high risk. I asked for proof of that they didn't provide. So now I demand personal documents of all easybit.com staff so I can trust send them mine as no one knows who they are.
| Admin EasyBit | December 26, 2022, 20:08 |
Mars Bokan,
As we already informed you we are not able to disclose to you our communication with our wallet provider neither our staff personal documents given the circumstances.
You will have to understand that all these processes are in place in order to protect users funds and prevent illegal activities.
Please cooperate with our request which is based on the terms you agreed prior to placing an order, so we can ascertain that your funds originate from legal means.
As we already informed you we are not able to disclose to you our communication with our wallet provider neither our staff personal documents given the circumstances.
You will have to understand that all these processes are in place in order to protect users funds and prevent illegal activities.
Please cooperate with our request which is based on the terms you agreed prior to placing an order, so we can ascertain that your funds originate from legal means.
| Mars Bokan | December 26, 2022, 20:11 |
Here in the review box you can see one of Mark. They played the same game with him and same lies
Here:
Mark Belgium 81.246.43.* November 2, 2022, 08:47
They asked for approval, I said ok, sent them all the paperwork. It shows first 1-5 minutes. Already 2 hours past still nothing!
Before they was a good service. Now, very bad services provided by them!
Admin EasyBit November 2, 2022, 13:20
Hello Mark,
Your order was triggered as high-risk by our AML and Risk Management System, so a verification was requested.
Here:
Mark Belgium 81.246.43.* November 2, 2022, 08:47
They asked for approval, I said ok, sent them all the paperwork. It shows first 1-5 minutes. Already 2 hours past still nothing!
Before they was a good service. Now, very bad services provided by them!
Admin EasyBit November 2, 2022, 13:20
Hello Mark,
Your order was triggered as high-risk by our AML and Risk Management System, so a verification was requested.
CommentRemove
Truly customer-oriented service!
I have used their service several times they have great support and rates!
I am really happy to be a member of that site.
Thank you!
I have used their service several times they have great support and rates!
I am really happy to be a member of that site.
Thank you!
| Admin EasyBit | January 19, 2023, 12:49 |
Dear,
Thank you so much for this review and for trusting EasyBit for your exchanges! Satisfied customers are our priority. Hope to see you again soon!
Kind regards,
EasyBit Team
Thank you so much for this review and for trusting EasyBit for your exchanges! Satisfied customers are our priority. Hope to see you again soon!
Kind regards,
EasyBit Team
CommentRemove
Soo happy to discover this exchanger! by far the besttt rates and quick trans I've ever had
Thank you and I will recommend it to my friendss!!
Thank you and I will recommend it to my friendss!!
| Admin EasyBit | January 19, 2023, 12:49 |
Dear James,
Thank you so much for your kind words, satisfied customers are what we strive for! We hope to see you again in the near future!
Kind regards,
EasyBit Team
Thank you so much for your kind words, satisfied customers are what we strive for! We hope to see you again in the near future!
Kind regards,
EasyBit Team
CommentRemove
Very nice service so far, dont wanna go anywhere else as everything works here
I will come back for mor and if something changes my experience i will update this but i recomend them so far
I will come back for mor and if something changes my experience i will update this but i recomend them so far
| Admin EasyBit | December 13, 2022, 20:08 |
Dear Jo,
We are happy to find out that our hard work is appreciated by our clients! Thank you so much for your kind review!
Kind regards,
EasyBit Team
We are happy to find out that our hard work is appreciated by our clients! Thank you so much for your kind review!
Kind regards,
EasyBit Team
CommentRemove
Sent 1 btc , although the rules do not say anything about the fact that they have a mandatory check.Now I am waiting and hope that they will return the money back
| Lila | December 10, 2022, 02:53 |
3 Hours have passed and there is no response, the service is just super!!!! get your money back
| Lila | December 10, 2022, 16:53 |
Almost a day passed and the money was not returned!!! 1000 times regretted contacting them
CommentRemove
Easy and fast! The rates were really great and the exchange time was perfect
| Admin EasyBit | December 4, 2022, 15:28 |
Dear Jo,
It is our pleasure to read feedback like yours. Thank you so much for trusting EasyBit!
Kind regards,
EasyBit Team
It is our pleasure to read feedback like yours. Thank you so much for trusting EasyBit!
Kind regards,
EasyBit Team
CommentRemove
One of the best exchanges!
I used it for all of my exchanges and I nvr had an issue! Everything is completed on times and the rates are awesome !!
Recommended
I used it for all of my exchanges and I nvr had an issue! Everything is completed on times and the rates are awesome !!
Recommended
| Admin EasyBit | December 4, 2022, 15:14 |
Dear ???,
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
CommentRemove
Have exchanged multiple times and many pairs with them and it is very good each and every time!
I am surprised that nothing has ever gone wrong with these guys so far, the transactions are quick and its easy to use their environment.
Before them I was using other services and was running into problems quite often so I am glad I fount them.
I definitelly recommend them!
I am surprised that nothing has ever gone wrong with these guys so far, the transactions are quick and its easy to use their environment.
Before them I was using other services and was running into problems quite often so I am glad I fount them.
I definitelly recommend them!
| Admin EasyBit | December 4, 2022, 15:03 |
Dear,
Thank you for your positive feedback! We are really happy that you had a great experience with our service and you are more than welcome to use EasyBit again!
Kind regards,
EasyBit Team
Thank you for your positive feedback! We are really happy that you had a great experience with our service and you are more than welcome to use EasyBit again!
Kind regards,
EasyBit Team
CommentRemove
A terrible exchanger decided to exchange bitcoin for ETC when exchanging for $1500 they requested verification. although there was not a word about it in their exchange manual! Also the money is not returned. It's been about 40 minutes, no one answers, there is no chat on the site!
| Admin EasyBit | November 26, 2022, 03:43 |
Hello Marco,
Verification is part of our obligations in the direction of offering high-quality services to you and others and remaining compliant with our legal obligations!
If you are not able to validate your account we will have to issue a refund for your deposit. The team has already contacted you in this regard. Feel free to confirm the address they shared with you and the team refund the deposited amount within the next few hours.
I f you need anything else feel free to reach out to our Support! Have a great day!
Verification is part of our obligations in the direction of offering high-quality services to you and others and remaining compliant with our legal obligations!
If you are not able to validate your account we will have to issue a refund for your deposit. The team has already contacted you in this regard. Feel free to confirm the address they shared with you and the team refund the deposited amount within the next few hours.
I f you need anything else feel free to reach out to our Support! Have a great day!
Claim solved
CommentRemove
Used them again and still great - thank you and keep it up! I'll be returning again
| Admin EasyBit | December 4, 2022, 14:52 |
Dear Balander,
Thank you for taking the time to share this feedback, it’s highly appreciated!
Kind regards,
EasyBit Team
Thank you for taking the time to share this feedback, it’s highly appreciated!
Kind regards,
EasyBit Team
CommentRemove
This site is best. I have been using it for 2 years, I make an exchange every month and the transaction is instant. I have never needed support help and if you do they have a live chat in which they reply instant.
| Admin EasyBit | December 4, 2022, 14:52 |
Dear,
We are happy to read comments like yours! Thank you so much for the nice feedback! We hope to see you again at EasyBit!
Kind regards,
We are happy to read comments like yours! Thank you so much for the nice feedback! We hope to see you again at EasyBit!
Kind regards,
CommentRemove
Excellent exchanger.I have been using the exchange for several years.Thank you for the speed of the exchange!
| Admin EasyBit | December 4, 2022, 14:50 |
Dear Nick,
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
CommentRemove
Really good experience with these guys!!! and also very helpful support! Thanks a lot! Definitely will come back again!!!
| Admin EasyBit | November 23, 2022, 19:19 |
Dear user,
We are happy to find out that our hard work is appreciated by our clients! Thank you so much for your kind review!
Kind regards,
EasyBit Team
We are happy to find out that our hard work is appreciated by our clients! Thank you so much for your kind review!
Kind regards,
EasyBit Team
CommentRemove
Tried to exchange 5000 usdc to usdt, was asked to validate my account, uploaded all necessary photos and they restricted me any further use, then refunded my usdc less some fee (wtf?). Stay away from this exchange.
| Admin EasyBit | November 21, 2022, 16:33 |
Hello dear customer,
It's clearly stated in our terms of service that we are not able to accept customers from your country if residence. Given this we refunded the amount immediatelly back to your address. Please note that EasyBit does not keep any fees for this action and is provided for free as part of our customer service. The fee you are talking about is the network fee required by our wallet provider in order to make the transfer and pay for the blockchain fees. You can check the network fee for each coin in our exchange form. Finally, I believe that the review is not representative of your experience and it would be highly appreciated if you could at least update it.
It's clearly stated in our terms of service that we are not able to accept customers from your country if residence. Given this we refunded the amount immediatelly back to your address. Please note that EasyBit does not keep any fees for this action and is provided for free as part of our customer service. The fee you are talking about is the network fee required by our wallet provider in order to make the transfer and pay for the blockchain fees. You can check the network fee for each coin in our exchange form. Finally, I believe that the review is not representative of your experience and it would be highly appreciated if you could at least update it.
Claim solved
| User | November 22, 2022, 11:23 |
You're supposed to inform about your restrictions before customers send you coins, otherwise refund full amount. I've wasted time and money (received less + spent money for the fee to send my coins to you) with your "service", so my experience wasn't neutral, it's negative.
Claim renewed
| Admin EasyBit | November 22, 2022, 11:32 |
Dear,
We are just not legally enabled to operate in certain jurisdictions worldwide and we do inform the users about restrictions in our Customer Acceptance Policy which is clearly stated in our Terms which each customer accepts prior to placing an order with our service, including you.
My colleagues already mentioned that you received less the network fee of the refund transfer and that we keep no fees for it.
Our Support team is available to assist you if you need anything!
Kind regards,
Team EasyBit
We are just not legally enabled to operate in certain jurisdictions worldwide and we do inform the users about restrictions in our Customer Acceptance Policy which is clearly stated in our Terms which each customer accepts prior to placing an order with our service, including you.
My colleagues already mentioned that you received less the network fee of the refund transfer and that we keep no fees for it.
Our Support team is available to assist you if you need anything!
Kind regards,
Team EasyBit
Claim solved
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I have been using them for a while and I had never an issue. Everything is completed fast and the rates are awesome! Highly recommended
| Admin EasyBit | November 23, 2022, 19:09 |
Dear Tom,
Thank you for taking the time to share this feedback, it’s highly appreciated! We are dedicated to serving your needs in the best way possible!
Kind regards
EasyBit Team
Thank you for taking the time to share this feedback, it’s highly appreciated! We are dedicated to serving your needs in the best way possible!
Kind regards
EasyBit Team
CommentRemove
I put order for exchange my request was from BTC to USDT amout when I put the request was 3384 USDT and they send me 3345 USDT only !!
why they fix the price too much
and if you not ready for risk why you are exchanger
stay away from them
why they fix the price too much
and if you not ready for risk why you are exchanger
stay away from them
| Admin EasyBit | November 15, 2022, 20:33 |
Hello,
Please note that the rate in our exchange form is floating and is not fixed which means that is the amount you would receive at the moment you see the rates. The final amount will slightly differ from the initially estimated amount based on the market volatily during the time required for your transaction to be confirmed on the blockchain and you will either receive slightly more or less.
In your case you received less as you placed your transaction at: 15 Nov 2022, 18:10 UTC and your transaction was confirmed at: 15 Nov 2022, 18:32 UTC
https://easybit.com/en/coin-specs/BTC
If you check the price of BTC dropped during that period and that is why you received less. In case the price of BTC went up you would have receive more than what initially estimated.
Please note that the rate in our exchange form is floating and is not fixed which means that is the amount you would receive at the moment you see the rates. The final amount will slightly differ from the initially estimated amount based on the market volatily during the time required for your transaction to be confirmed on the blockchain and you will either receive slightly more or less.
In your case you received less as you placed your transaction at: 15 Nov 2022, 18:10 UTC and your transaction was confirmed at: 15 Nov 2022, 18:32 UTC
https://easybit.com/en/coin-specs/BTC
If you check the price of BTC dropped during that period and that is why you received less. In case the price of BTC went up you would have receive more than what initially estimated.
Claim solved
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