Exchange rates:
491941
Exchangers:
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Updated:
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geeexchange.com exchanger website screenshot

GeeExchange exchanger

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Status: active GeeExchange reviews: 07623
Exchange rates: 646 Volet TS: 5
Reserve: $5 422 182 Perfect Money TS: 541.60
Age: 8 years 2 months WebMoney BL:
On BestChange: 7 years 8 months MyWOT rating: 2.4
Country: Russia Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website GeeExchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the GeeExchange administrator resolve the problem more quickly.

If you didn't like the GeeExchange's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Vlad 109.122.58.* January 21, 2025 13:00
KYC is required
The claim's status has been changed to neutral by the monitor's administration
I tried to exchange ZEC for XMR, the exchange was suspended pending AML verification. I submitted all data and documents along with verification of my identity on 31 December. On the 16th of January I received a video request, provided an explanation and recorded a video. Since then, there has been no update on the information.

I am requesting a refund of my coins back to my sender wallet.
Expand (5)
BestChange admin January 21, 2025 13:26
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
GeeExchange admin January 21, 2025 14:23
Dear Vlad,

We are still awaiting updates from the AML department regarding your case. The last set of documents you provided was on January 17, along with the most recent updated data on the same date.

At the moment, the AML department is conducting a review of the additional information. As soon as we receive any updates, we will inform you immediately.
BestChange admin January 21, 2025 15:50
Hello Vlad,

Your transaction was blocked according to the information security rules and the exchange service regulations.
You agreed to the rules and the AML policy of the exchanger when creating the order: https://geeexchange.com/en/aml/

The status of your complaint is changed to neutral with the capability of commenting.
As you have provided the exchanger with the data requested, please wait for a feedback.

Sincerely, administration of the BestChange exchanger monitor.
Vlad January 21, 2025 16:53
With your last request you demanded a utility bill and video verification! Which was provided to you. Do not confuse the beginning of the procedure with the additional request. Set clear deadlines for review and return of my assets!
GeeExchange admin January 21, 2025 17:50
Dear Vlad,

Thank you for your message. We understand your concerns and appreciate your cooperation in providing the requested utility bill and video verification.

At this stage, the AML department is still conducting its review of the additional information provided. As soon as they complete the verification process and share any updates, we will immediately inform you.

We appreciate your patience and understanding while the review is underway.
0
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James 191.98.182.* April 22, 2023 06:28
Do you guys still working with Perfect money?
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James April 22, 2023 06:33
Can someone tell me if you had some problems here? i read some people swap PM with ADVcash... but i can't find PM into the exchange... they deleted?
GeeExchange admin April 22, 2023 06:37
Hello James,

Unfortunately, at the moment the Perfect Money direction is temporarily unavailable on our service and we cannot give an exact date when it will be reopened.

We apologize for the inconvenience.
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Wokie 149.108.140.* August 20, 2022 02:12
Do i have to pay subscription fee for 9% and then i have to pay 14% for taxes too? Is this exchange is legit? Or a scam? My user id is 303916
Expand (7)
Wokie August 20, 2022 03:01
Is this websiye is yours too?? Gee-ex.com ?
BestChange admin August 20, 2022 05:04
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
GeeExchange admin August 20, 2022 05:38
Hello Wokie,

Website Gee-ex.com has nothing to do with our service.
Claim solved
Wokie August 20, 2022 05:40
Oh.. so the gee-ex.com could be fraud website by using your exchange name?
GeeExchange admin August 20, 2022 05:44
Wokie,

It is quite possible. We do not know who is the owner of this resource, but it looks like an independent unit, and not a fake for the GeeExchange.com service

The GeeExchange.com service has only 2 official domains:

https://geeexchange.com
https://geeexchange.ru
Wokie August 20, 2022 05:45
Oh okay.. thank you for the info
GeeExchange admin August 20, 2022 05:47
Wokie,

We were happy to help you sort out your situation.
3
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User 0.0.0.* June 18, 2022 01:09
Worst experience ever. If you need fast exchange, stay away from this fake "24 hours a day, fully automatic mode" exchange...
Expand (1)
GeeExchange admin June 19, 2022 02:57
Hello dear customer,

We are not sure that you used our exchange service, after checking the requests for your e-mail and ip address, we did not find any exchange or even an attempt to create an order on our service.

We assume that it is your review that is fake, because for this review you didn't provoid order number.
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Reza 2.125.12.* September 19, 2020 14:06
Hi
I did an exchange for PMUSD to XLM but it didn’t process for hours, the char support every time said it will arrive within 5 minutes but actually nothing happens. Would you please check what is going wrong ?
https://geeexchange.com/en/order_5c69934a0ae46ccbf39d283d67fa4db8/

Order ID: 174018

Thanks
Expand (2)
GeeExchange admin September 19, 2020 14:23
Hello, Reza!
We apologize for the inconvenience caused, at the moment there are technical problems and the withdrawal XLM is frozen
We refunded your funds with a small compensation
Claim solved
Reza September 19, 2020 14:33
Thank you very much. I did lots of exchanges with yours and this was the first time I faced the issue, I hope soon again I could work with you without any issues. Thank you for solving problems very fast.
3
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Ali 91.109.29.* September 18, 2020 13:35
Many hours no sent funds. exchange say instant but not true. support not fix problem and time pass 10Hours!

I want refund!!
Expand (16)
GeeExchange admin September 18, 2020 14:04
Hello, Ali!

We communicated with you in our support chat. The account of our service on the exchange was blocked due to a transaction sent by you, also your transaction is checked by the security service of the exchange, as soon as we receive the details in this incident, we will contact to you via the e-mail address that you left us for contacts.
Claim solved
Ali September 18, 2020 16:18
Still have not gotten funds. This claim is not closed.
Claim renewed
Ali September 18, 2020 20:27
This is worst experience with exchanger. they is still hold the payment hostage and value is also fall.
GeeExchange admin September 18, 2020 20:58
Ali, Even if we skip a moment, that you made an exchange without Bestchage refferal link, but you write message here, there are question about your transaction regarding purity of your funds, which is why your transaction is verified by the security service of our crypto payment provoider. We understand your indignation, but please be patient and wait for an official response. Bestchange service is not our support service, so please, for any fast information you can write to any of our contacts located on our service.
Claim solved
Ali September 19, 2020 00:41
You are holding hostage the fund and make up stupid excuse instead of sending me back refund.

I did use bestchange and this website is for reviews and people should know that you are thief. Stop marking claim solved because you not return back.
Claim renewed
GeeExchange admin September 19, 2020 01:26
Ali, We have written to you more than once, keep in touch with the contacts listed on our website.
We understand your indignation, but please be patient and wait for an official response.
Claim solved
Ali September 19, 2020 03:26
Still No refund. You have not contacted me via email either. Stop lying.
Claim renewed
GeeExchange admin September 19, 2020 09:53
Ali, Verification of your transaction will be completed on September 20 at 7:00 UTC. We understand your indignation, but please be patient and wait verification
Claim solved
Ali September 19, 2020 13:50
Stop closing the claim you scammers
Claim renewed
GeeExchange admin September 19, 2020 14:01
Ali, XMR will be sent after the successful completion of the verification. The time and date we wrote to you above.
Ali September 20, 2020 18:24
Where is funds??? still not sent!
Ali September 20, 2020 19:16
"Verification of your transaction will be completed on September 20 at 7:00 UTC." Still No Funds!

This website needs to be banned from bestchange.
GeeExchange admin September 20, 2020 21:08
Ali, We have sent you a reply by email, please keep in touch with us through E-mail, because there is no user support here
Ali September 20, 2020 21:19
Your email just say you still not sending me back my money. You lie again. Stop with fake delay and send refund.
GeeExchange admin September 20, 2020 21:41
Ali, We will definitely return your money as soon as our crypto provider will investigate. Main cause why our account with your money was block is that ETH on your address received from fraudster address (0x********************634f4a0d26685b2b83cf). You don't have to worry if you think that the funds in your account are clean.
GeeExchange admin November 4, 2020 16:46
Ali, Funds have been returned to your wallet
Claim solved
3
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SnS 39.33.232.* September 13, 2020 00:18
Exchange Done from Ripple to Perfect Money!
Great Service. Quick Exchange!
No hassle! Very fast Recommended A++
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0
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CristalPlaz 181.9.190.* June 2, 2020 05:12
Muy bueno vamos por mas!!
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Yehonatan Gabriel 188.64.207.* August 23, 2019 11:25
The technical support were quick and supportive. The rates are great! .
I expect to make alot more transactions on geeexchange!
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0
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Elle05 107.152.33.* August 15, 2019 20:50
Great exchange!! Fast and have good service .
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0
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Izichange 197.234.221.* May 29, 2019 21:34
Fast exchange PM to payeer
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John 77.68.73.* May 6, 2019 15:41
Fast exchange LTC to PM
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Happinessmom 182.1.31.* August 1, 2018 12:28
Fast recommended
Good job
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0
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Olamichy 114.4.83.* June 14, 2018 15:14
Great service
AdvCash to PM, instant & automatic
Thanks
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Kusnewar Pinto 96.43.189.* March 7, 2018 04:34
Exchanged Payeer to Perfect Money.... Automatic, really fast!!
Expand (0)
0
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User 191.188.171.* February 3, 2018 22:37
My order wasn't concluded.
Expand (2)
GeeExchange admin February 3, 2018 22:48
Hello, dear customer!
Most likely your payment is checked by the security service Perfect Money. We have not recieved payment yet. We will recieve payment only after it is checked by the security service Perfect Money.
Usually money arrives within 1-2 hours, but there were times when the payment was delayed for 12 hours.
Do not worry, we will track your payment.
Even if the order is deleted, we will recover it as soon as the payment is received.
GeeExchange admin February 3, 2018 22:49
Such delays have recently become more frequent on the part of Perfect Money
Claim solved
3
CommentRemove
Imran 39.45.60.* February 2, 2018 06:29
Very nice instant exchange
Expand (0)
0
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Bitcoinkenya 154.123.66.* January 24, 2018 09:47
This guys are super efficient. Pleasure doing business with you guys.
https://localbitcoins.com/accounts/profile/bitcoinkenya/
Expand (1)
Bitcoinkenya January 24, 2018 09:49
Https://paxful.com/user/bitcoinkenya
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Jack 171.232.102.* January 18, 2018 02:33
Order ID 70566
Pls check it
Expand (1)
GeeExchange admin January 18, 2018 02:41
Hello, Jack!

Bestchange is not a means of communicating with our support team, this service is serves to leave feedback. All contacts for communication with us are available on our website.

Regarding your order.

Most likely your payment is checked by the security service Perfect Money. We have not recieved payment yet. We will recieve payment only after it is checked by the security service Perfect Money.
Usually money arrives within 1-2 hours, but there were times when the payment was delayed for 12 hours.
Do not worry, we will track your payment.

Information about delays on the Perfect Money website: https://perfectmoney.is/tips.html?t=94
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User 84.149.164.* January 9, 2018 11:15
BTC to advCash Euro no problems
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0
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Vipul 59.95.235.* December 30, 2017 06:13
Automatic wex to pm. Thank
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Arash 37.148.14.* December 15, 2017 14:29
Unfortunately pm to wex code is not automatic ! nothing came to my Email as a wex code !

Order 51123
Expand (1)
Arash December 15, 2017 14:50
Looks like perfect money checks before they send the money to this exchange so there is no problem after perfect money sends money to GeeExchange .
Claim solved
3
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Willyb 199.167.137.* October 22, 2017 06:19
Very fast and automated . no issues. will be back
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Muhsin 78.161.167.* October 9, 2017 11:36
Very fast, fully automated
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Salvatore_Simon 213.87.132.* October 2, 2017 06:48
Cool: quick and comfort.
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Frede Moura 201.17.158.* September 25, 2017 05:52
Great exchange ! Fast secure and a very reliable and polite admin.
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Frede Moura 201.17.158.* September 24, 2017 17:31
I Exchanged PM to ADV EUR, payed but did't arrived. Datail from PM: "Sent Payment 5.95 USD to account U9896990. Memo: Shopping Cart Payment. GeeExchange - Order ID 27546. Payment ID: 27546".
Expand (3)
GeeExchange admin September 24, 2017 17:38
Hello, Frede Moura!

We still have not received payment for your order. As soon as the payment is received at our expense, your order will be executed. You are not the first to whom the Perfect Money delays the transfer.

Response of the Perfect Money support:

Dear Customer,

The transfer had been temporarily blocked by our automatic anti fraud security system. We apologize for the short delay, the funds have been credited in.

Sincerely, Customer Support Manager
Michael Croop
Claim solved
GeeExchange admin September 24, 2017 23:14
Frede Moura,

We received payment just 5 minutes ago. We apologize once again for the delay in checking for the PM.

25.09.17 00:16 Receive Received Payment 5.95 USD from account U16118365. Memo: Shopping Cart Payment. GeeExchange Order ID 27546.. Batch: 189117636
Frede Moura September 25, 2017 05:50
Dears,

You guys dos a great job !!!!!!! O checked and the problem was with PM.

I recommend this exchange.
3
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Frank 37.254.221.* September 23, 2017 20:00
Wrote in the header the exchanger is fully automatic but is not.
order completed but didn't receive my money in my account!
Order #27370

Please process it
Expand (1)
GeeExchange admin September 23, 2017 20:10
Hello, Frank!

A transfer to your wallet was sent.
Sent Payment: 65.00 USD to account U1860749 from U9896990. Batch: 189064774. Memo: API Payment. GeeExchange.

Perhaps PM delayed the payment for verification. You can write to PM support specifying the transaction number in the letter, they will respond to you what time the transaction was sent and in what status it is at the moment. In our wallet the transaction listed as sented.
Claim solved
3
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Joe 160.120.10.* September 14, 2017 21:34
100% satisfied.

PM EUR to Payeer USD order processed automaticaly.

Keep doing !

Regards.
Expand (0)
0
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Salvatore Simon 213.87.161.* September 11, 2017 15:34
Easy, quick, wonderful.
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Nina 94.240.226.* September 9, 2017 23:06
Good job!
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John 5.202.193.* July 29, 2017 11:40
Fast and secure , Thanks admin .
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Mark 185.49.68.* July 17, 2017 17:11
Really instant exchange, cool!
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Adedibu 51.36.120.* July 9, 2017 20:41
Good service and good communication.
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0
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Oleg 212.38.166.* June 16, 2017 14:03
Menyal adv na btc-e kod-vse poluchil mgnovenno.Vsem dovolen.Spasibo servisu
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0
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Giorgi 46.49.60.* June 12, 2017 13:07
Mgnovennii obmen! Servis na urovne mirovix standartov! Molodci rebiata! Tak derjat!
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