TrustMeCash exchanger
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Status: | active | TrustMeCash reviews: | 0811932 | |
Exchange rates: | 49 | Volet TS: | — | |
Reserve: | $146 114 827 | Perfect Money TS: | — | |
Age: | 3 years 9 months | WebMoney BL: | — | |
On BestChange: | 1 year 7 months | MyWOT rating: | 4.9 | |
Country: | Cape Verde | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website TrustMeCash have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the TrustMeCash administrator resolve the problem more quickly. If you didn't like the TrustMeCash's service and want to write about it, use the Comment review type. |
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Order number: | |
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User | 92.119.90.* | August 18, 2025 07:39 |
TrustMeCash admin | August 18, 2025 07:54 |
We were always in touch with you, the specialist discussed with you the transfer of the application to the next day, you agreed, the next day you were not in touch, so we could not close your application at the agreed time. The application was completed in full, we have no financial obligations to you.
User | August 18, 2025 08:22 |
I'm not obligated to be available 24/7. You placed an order for transfers, so just send those transfers and don't screw around. Why should I have to chase after you and beg you to send the money 16 hours after the order was placed? It took an hour for me to get confirmation that you had even accepted the order.
User | August 18, 2025 08:26 |
TrustMeCash admin | August 18, 2025 09:02 |
User | August 18, 2025 09:22 |
User | September 19, 2025 14:26 |
TrustMeCash admin | September 19, 2025 14:47 |
User | September 19, 2025 15:17 |
TrustMeCash admin | September 19, 2025 15:29 |
User | September 19, 2025 15:36 |
Just stop lying here and everywhere.
TrustMeCash admin | September 19, 2025 15:42 |
Ii | 107.181.252.* | August 22, 2025 16:08 |
I made an exchange in this service, they sent stolen funds.
People who were deceived are already calling.
The service does not provide any specific information, they refer to the fact that scammers are calling me, but how did they find out my data?
I am waiting for an explanation from the service?
I demand a platform to sort this service out.
TrustMeCash admin | August 22, 2025 16:15 |
We are an honest exchanger, we have a mark that payment is made through third parties. The transaction was carried out honestly; the counterparty received its funds. You have the check. Let them send proof that something was stolen!
Ii | August 22, 2025 16:32 |
Are you giving them to 3rd parties?
Send me screenshots again from the bank account that the transfer was made by your employee.
You still can't send me this.
No one is against the fact that the transfer is made through 3rd parties, the fact is that you deceived them, now they are calling me and making a claim. And you, as an exchanger, do not give any screenshots or facts that the exchange was honest.
Ii | August 22, 2025 16:38 |
If this is a scammer, where did he get my number from? Where does he know the name of your counterparty who sent me the amount. Did you give out the data?
You also do not provide the data that I ask you for, simply referring to the fact that these are scammers.
All the facts lead to the idea that this service is engaged in fraud, since it cannot answer simple questions and provide screenshots of the transfer again.
BestChange admin | September 4, 2025 15:04 |
Dear user, please provide information confirming the described situation by replying to the email address support@bestchange.com
If we do not receive the requested data, we will have to consider your review as an attempt to discredit the exchange service. Such reviews are prohibited on our platform.
We appreciate your understanding and look forward to your response.
Kind regards, BestChange administration.
Sergey | 92.222.100.* | September 3, 2025 15:21 |
I contacted them via official email, and in response, I received nothing but canned answers, rudeness, and dismissive replies. I got no help whatsoever. The support employee made no attempt to understand the issue and instead tried to deflect the conversation.
Apparently, the exchange service lacks information about its own transactions, as they are unable to trace the origin of a transfer using their own transaction ID. This says it all.
In addition, translated quote from support:
We process 1000 requests a day! A day! If clients' accounts get blocked, it's 0.00001% of all requests per month, and we handle each case individually.
They are trying to deceive me even in such moments, facts are: my id is ***, and my transaction was created more than week ago, and id of just created transaction is ***.
Sergey | September 3, 2025 15:33 |
TrustMeCash admin | September 4, 2025 07:19 |
Dear client, in addition to unfounded accusations and guesses, in addition to "your opinion," we have not received a single response to our requests from you by mail. You write huge letters, presenting yourself as an expert on crypto exchanges, an employee, or an expert on Russian laws. However, I see that you are either a paid-for person who intends to slander us, or a fraudster yourself.
We have written to you by mail and requested information. I see that you do not want to solve the problem of blocking your accounts. You want to solve other problems.
Nevertheless, I appeal to your reason, to solve the issue clearly and without negativity, without relying on your expert opinion.
BestChange admin | September 4, 2025 11:08 |
Please provide materials confirming the information posted in the review to our email support@bestchange.com for review. Otherwise, the review may be considered defamatory.
Kind regards, BestChange administration.
Danil | 62.152.29.* | September 2, 2025 13:24 |
Nikolay | 74.208.249.* | August 30, 2025 16:52 |
And they don’t answer me in telegram after all.
TrustMeCash admin | August 30, 2025 17:13 |
In accordance with Federal Law 161, in order for you to be included in the Central Bank list, there is an Applicant - this is either the Bank or the Ministry of Internal Affairs. To resolve your issue, please provide us with information by email - on what basis your account was blocked. We will then resolve your issue individually.
Nikolay | August 31, 2025 06:19 |
I have left a request with the CBR, and I will go to the bank branch where the transfer was made tomorrow. I am not sure if they will provide me with any explanations.
TrustMeCash admin | August 31, 2025 06:50 |
Maksim | 185.200.107.* | August 28, 2025 11:20 |
Kim | 193.222.55.* | August 27, 2025 17:43 |
Wan Bmx | 46.232.9.* | August 27, 2025 13:58 |
Alex | 149.3.109.* | August 27, 2025 08:05 |
Mila | 181.230.119.* | August 26, 2025 17:28 |
Arkasha | 181.30.123.* | August 26, 2025 15:18 |
Luis | 212.34.131.* | August 22, 2025 14:24 |
User | 178.134.228.* | August 22, 2025 11:18 |
All transactions go smoothly
I recommend this exchange office to everyone...
Shishkin | 62.89.21.* | August 20, 2025 09:08 |
Jura | 181.118.101.* | August 20, 2025 06:50 |
Uzbek | 184.71.207.* | August 15, 2025 09:17 |
I recommend this exchange.
Kostya | 103.12.173.* | August 13, 2025 09:34 |
Pavel | 185.126.255.* | August 11, 2025 09:36 |
User | 91.239.6.* | August 9, 2025 11:56 |
Oles | 178.94.142.* | August 8, 2025 06:08 |
Denis | 62.68.85.* | August 6, 2025 12:59 |
Dmitry | 185.192.70.* | August 4, 2025 11:34 |
Aminat | 193.93.76.* | August 4, 2025 10:06 |
User | 41.210.146.* | August 2, 2025 18:07 |
Andrew | 158.181.44.* | July 31, 2025 11:07 |
Er | 79.88.232.* | July 29, 2025 17:03 |
Julien | 154.66.137.* | July 28, 2025 11:38 |
Ëñ | 103.101.202.* | July 26, 2025 20:13 |
By mistake the exchange sends me 80 750 more than needed.
They request that i send back 80 750 or 94,33USDT. I send back the USDT to a provided address.
3 days later we get calls and tons of messages from some guy. Who is threatening to go to police because he apparently sent me 100 000 and didnt get paid by the exchanger.
Why do i have to deal with this? Why is the exchange sharing sensitive private information like my full name, card number, phone number with with a thrid party? WTF?
TrustMeCash admin | July 27, 2025 06:28 |
Andrej | 188.169.152.* | July 23, 2025 14:56 |
The exchange service refused to help me resolve this issue.
It was their mistake, but I’m the one left to deal with the consequences.
I strongly advise against using this exchange!
TrustMeCash admin | July 23, 2025 15:15 |
According to the new rules, the bank can request. The number of transactions does not matter here. You need to respond to the bank’s request and the restrictions will be lifted
Christian | 1.4.223.* | July 19, 2025 10:43 |
User | 46.226.161.* | July 17, 2025 06:52 |
Balus | 175.156.153.* | July 13, 2025 15:01 |
Felix | 185.174.136.* | July 12, 2025 09:07 |
Franklin | 195.24.159.* | July 11, 2025 11:22 |
Serge | 213.183.59.* | July 10, 2025 16:05 |
Would use again and highly recommend.
Ilya | 77.221.156.* | July 7, 2025 19:54 |
Paul | 149.74.41.* | July 4, 2025 08:48 |
Boris | 89.40.30.* | July 3, 2025 08:25 |
User | 109.247.239.* | July 2, 2025 18:23 |
Zoya | 183.88.236.* | July 2, 2025 07:21 |
Miron | 178.134.132.* | July 1, 2025 15:26 |
Gleb | 176.84.170.* | July 1, 2025 14:05 |
Anastasia | 158.255.209.* | July 1, 2025 10:30 |
TrustMeCash admin | July 1, 2025 11:42 |
We checked the payments were there, but just in case we decided to duplicate them again
Shmarikov | 89.8.165.* | June 30, 2025 16:54 |
User | 152.53.193.* | June 30, 2025 12:44 |
Ivan | 37.157.219.* | June 30, 2025 11:57 |
Vladislav | 212.193.2.* | June 28, 2025 13:59 |
TrustMeCash admin | June 28, 2025 14:17 |
Jenya | 178.255.168.* | June 28, 2025 09:28 |
Egor | 217.79.107.* | June 26, 2025 19:14 |
Artem | 173.239.194.* | June 26, 2025 08:51 |
Hanna | 37.61.124.* | June 25, 2025 08:44 |
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