TrustMeCash exchanger

The most cringe interaction on Best Change ever. Guys can't write properly in Telegram, while other exchange sources somehow do it perfectly fine. They wrote me via email. Afterwards they wrote from 2 different telegram accounts. They tried to lower the course to 7% and sent me fewer momey, and in the end they also didn't send the money.

On February 3, I exchanged USDT for cash at this exchange office. Application number ***. After that, the bank blocked all cards, including those in other banks. The Central Bank is not responding, and now I cannot use my cards.

I made an exchange of USD to T-bank (RUB). After 7 hours of waiting, I have received only slightly more than a half of the transaction amount.
Support is very reluctant to communicate, and provided the payments in small amouts (not 5-6 as stated on the website).

I created an exchange request strictly following all the rules stated on the website and completed the transfer of 3,000 USDT to the provided crypto wallet.

After that, the service suddenly introduced additional conditions that were not mentioned anywhere before. They claimed that the stated “1–5 payments” rule only applies to amounts up to 1,200 USDT. This limitation is not described anywhere on their website.

Then they tried to impose splitting the payout into two payments while lowering the exchange rate from 78 to 75, which is clearly worse than the originally agreed terms.

As a result, instead of completing a simple exchange, I had to spend extra time communicating with support and requesting a refund. I also noticed other reviews mentioning that they don’t even have their own proper tracking system, which raises additional concerns. I do not recommend this exchanger and will avoid using it in the future.

I don’t recommend this exchanger. They don’t care about what you say at all. It’s already been 18 hours and I still haven’t received my money.

They kept feeding me promises the whole time. First they say they’re “talking to the bank,” then they say “we’re transferring it now,” and then they disappear again for 5 hours. I told them clearly that I urgently needed the money by tomorrow morning, but it didn’t change anything.

On top of that, they send messages that make no sense, like “Sorry, I sent blocks to the flew-ins.”

Very unprofessional service. I regret using them.

This exchanger is not trustworthy, do not repeat my mistake too, my bank accounts were blocked after exchange with this service in accordance with 161 FL.

I contacted them via official email, and in response, I received nothing but canned answers, rudeness, and dismissive replies. I got no help whatsoever. The support employee made no attempt to understand the issue and instead tried to deflect the conversation.
Apparently, the exchange service lacks information about its own transactions, as they are unable to trace the origin of a transfer using their own transaction ID. This says it all.

In addition, translated quote from support:
We process 1000 requests a day! A day! If clients' accounts get blocked, it's 0.00001% of all requests per month, and we handle each case individually.

They are trying to deceive me even in such moments, facts are: my id is ***, and my transaction was created more than week ago, and id of just created transaction is ***.

Avoid this exchange, do not repeat my mistake. They send *** money, I’ve been blocked in every bank in just two days. Such a horrible situation!
And they don’t answer me in telegram after all.

I asked to transfer a small total amount in two payments. Instead of an hour, the transfers took almost a day, and there were not two, but five. Support sent me to communicate with the exchanger on Telegram. He wrote that his working day was over, so the transfers would arrive the next day by 11:30. They did not arrive. I had to run around and remind them to close the order. The last payment was transferred as an extra money by mistake, and then they started calling around on mobile phone and in Telegram, demanding that I send more money to compensate for their mistake. When I wrote about this to support on the website, they simply stopped responding. The service is trash, I do not recommend it.

I do not recommend this exchanger!
I made an exchange in this service, they sent stolen funds.
People who were deceived are already calling.
The service does not provide any specific information, they refer to the fact that scammers are calling me, but how did they find out my data?
I am waiting for an explanation from the service?
I demand a platform to sort this service out.

Everything is clear. Unlike many competitors, the application statuses change quickly and correctly. The support team calmly provided the expected time for the funds to be transferred to the card, and the exchange office met this deadline.

On 25 August I made TRC 20 to SBP RUB transaction of 2000 USDT with your exchange. As a result I was blocked in every bank I have (CBR decree) and someone from people who sent me RUB by SBP filed a police report. Please solve the issue.

I used an exchange service, and they exchanged my money without any problems. It was fast and the exchange rate was excellent.

I change it for the second time, and the money arrives within 15 minutes.

I received the money on my card quickly. I am satisfied with everything. It is a reliable and convenient exchange service. Thank you!

Support helped. Fast and reliable. Thank you for your work!

Thank you for your work. It was quick.

They are very professional in what they do and in less than an hour you receive your money. I recommend them if you want to make quick and secure changes.

Yesterday, I exchanged about 0.5 million in this exchange office.
All transactions go smoothly
I recommend this exchange office to everyone...

I exchanged USDT TRC20 -> Tinkoff, and everything was done within the agreed timeframe.

I work with this exchange on a regular basis, and it has never let me down. If there was ever a problem, they always helped me promptly.

The administrators are great, kind, and helpful.
I recommend this exchange.

We completed the exchange for $1,000 in 12 minutes.

It was an unusual situation, but the support team didn't give up. They explained everything and helped me through it.

I wanted to sell some USDT for fiat on my card. Worked fast.

A very convenient service that has been tested over the years! The exchange is very fast, with a good exchange rate and excellent bonuses! Thank you for your excellent exchange service! It is always a pleasure to work with you!

Good exchanger. Normal rate.

Transfer 850 USDT -> RUB T-Bank, went smooth as usual. Took 40 minutes, received split in 2 parts — though it is normal practice.

Great exchange, no cheating, thanks to the team who work for the benefit of the people.

I often use this exchange service, and I have nothing bad to say about it. Thank you for being here.

Everything went smoothly, and I can't say anything bad.

The transfer was successful, and I would like to thank the operator for their assistance throughout the application process.

Une fois de plus, j'ai utilis les services de l'change, tout aussi bien et rapidement! recommande.

I made an exchange USDT to AlfaBank RUB (500 000)
By mistake the exchange sends me 80 750 more than needed.
They request that i send back 80 750 or 94,33USDT. I send back the USDT to a provided address.
3 days later we get calls and tons of messages from some guy. Who is threatening to go to police because he apparently sent me 100 000 and didnt get paid by the exchanger.
Why do i have to deal with this? Why is the exchange sharing sensitive private information like my full name, card number, phone number with with a thrid party? WTF?

Yesterday, I received a transfer of 120,000 rubles to PSB card (USDT -> PSB). There were 7 transactions in total, 5 of which were sent back-to-back within a few seconds — as a result, the card got blocked. Now the bank is demanding letters from the senders explaining the purpose of the transfers.
The exchange service refused to help me resolve this issue.
It was their mistake, but I’m the one left to deal with the consequences.
I strongly advise against using this exchange!

Very satisfied with the first experience of online exchange! Everything went quickly and easily. User friendly interface and a good course.

Very fast and easy exchange. The service is top-notch. The consultants are TOP! THANK YOU.

I wasn't expecting miracles, I just needed to exchange it. We did everything okay.

Good exchange. Made a mistake. The consultant helped solve the problem.

Took a little bit longer due to me making an error in the credentials, but the support was extremely helpful and eager to fulfill my request for exchange.

Would use again and highly recommend.

Everything is great, as usual. Thanks to the support team for making sure that the transfer was successfully received.

Thank you very much! It's very fast, and the operators' feedback is always positive.

They paid me quickly. I asked them to round the amount to the nearest whole number, and they did so. Thank you.

Great exchanger, the guys work quickly! The rate of crypto is not worse than the others.

Even guys. The exchange is fast and without any problems. Keep it up. For those who are afraid of exchangers or are changing for the first time, it is possible to change, and everything is fine.

Operational support. everything is good, 5 points.

I've been using this exchange service for 3 months now. Very good service, favorable exchange rates. Very satisfied! I recommend it!

Underdrawn by a couple hundred, the exchanger had trouble sending the funds. They said they will send, but I've been waiting since 21.06, for the sake of a small amount of money I don't see the point in bothering the support, but it's unpleasant. I won't use it anymore and I don't recommend it to you.

Great exchange. I used Tether TRC20 — Visa/MasterCard, but I made a mistake with my card number. The support team immediately responded and fixed it based on my request. I highly recommend this exchange, and I want to thank the team for their excellent service!

I'm satisfied with the exchange. Transactions are fast, and the exchange rate is good. I'll definitely use it again! Everything is so fast! Thank you, you're great!

I conducted a test exchange, and everything went well. I received my rubles within 15 minutes. I will definitely use it again!

***! After the exchange, some people started writing to me and saying that they were deceived and that I owed them some money. The exchange was crooked and lopsided, the amount was small, but the transfer was carried out in strange, uneven amounts from 3 different senders.

Good afternoon. As always, quickly and efficiently.

Good rate. Immediate support. Waited a bit but overall good.

Everything is great, fast and no problem!

Thank you, as always, everything is done quickly and efficiently.