UnioChange exchanger
Go to the UnioChange site
Information from the exchanger administration
Exchange of electronic money using the uniochange.com service is a convenient and reliable way to instantly convert the desired electronic currency to Bitcoin, Bitcoin Cash, Ethereum, Zcash, Ripple, DASH, Tether, Ether Classic, Litecoin, Monero, Dogecoin, Perfect Money, AdvCash, Payeer, Privat 24. Change cryptocurrency, USD, EUR ,rub and UAH!
Leave feedback about the exchanger
We will help you to buy or sell the any currency you need quickly and reliably. We always have an up-to-date exchange rate and low commissions for profitable exchange. All exchanges are made only through our website and in manual mode by the operator for 5-120 minutes. Secure communication via SSL protocol. Online support on the site is working. We can always help and advice in chat, whatsup, Telegram and email. Other exchangers
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Status: | active | UnioChange reviews: | 03828137 | |
Exchange rates: | 133 | Volet TS: | — | |
Reserve: | $16 088 423 | Perfect Money TS: | 998.20 | |
Age: | 7 years 10 months | WebMoney BL: | — | |
On BestChange: | 3 years 6 months | MyWOT rating: | 2.5 | |
Country: | United Kingdom | Forums: | — |
Your name: | |
* Your e-mail: | |
* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website UnioChange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the UnioChange administrator resolve the problem more quickly. If you didn't like the UnioChange's service and want to write about it, use the Comment review type. |
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Order number: | |
* | |
Rita | 146.70.99.* | January 31, 2025 17:39 |
Alex | 166.1.202.* | January 28, 2025 19:26 |
BestChange admin | January 28, 2025 19:31 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin | January 28, 2025 21:50 |
Txid:
internal_transaction_1ddcf008-62c8-4665-b19e-ec7902048581
If not receive payment please send the proof
Thanks
Sahil | 49.43.132.* | January 22, 2025 07:45 |
UnioChange admin | January 22, 2025 08:10 |
The request is already completed. The client has sent the funds to a third party, which is against our policy. It seems the third party is using the WhiteBIT platform. Therefore, there is no hash but rather a TXID for the internal transfer to the third partys wallet.
Zeeshan | 103.203.46.* | January 21, 2025 23:55 |
UnioChange admin | January 21, 2025 23:57 |
Please don't repeat the feedback we already answered
Zeeshan | January 22, 2025 05:34 |
Zeeshan | 103.203.46.* | January 14, 2025 16:26 |
From many days when i tried to withdraw funds unico to usdt same issue facing. Support team always replied we will email you. From many days still not any progress.
UnioChange admin | January 14, 2025 22:10 |
You must login
Zeeshan | January 15, 2025 00:10 |
UnioChange admin | January 15, 2025 00:14 |
So as we see you already withdraw your funds via perfect money before
Zeeshan | January 15, 2025 04:28 |
UnioChange admin | January 15, 2025 06:46 |
No i mean if you cant withdraw this mean you already withdraw this funds by perfect mony so please review your account
Zeeshan | January 15, 2025 08:00 |
UCD:*** this is available in my wallet. Kindly first check than answer here.
Anton | 31.135.153.* | November 19, 2024 18:59 |
BestChange admin | November 19, 2024 19:58 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin | November 19, 2024 20:40 |
Your perfect money account blocked request a refund to support@uniochange.com
Boy19 | 27.70.185.* | November 11, 2024 18:47 |
Your order has been automatically blocked due to AML risk level.
I have cooperated to verify my account, it has been many hours and my order is not completed, please check and support me
please help me or refund the order.
UnioChange admin | November 11, 2024 20:10 |
the information you provided is being reviewed. At the moment, the exchanger cant influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team
To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
Boy19 | November 12, 2024 00:17 |
Boy19 | November 12, 2024 04:03 |
No significant connection between the transaction and risk or reliability factors was found
if not transaction please full refund don't steal my money.
UnioChange admin | November 12, 2024 04:27 |
We ask you waiting still case under investigation
BestChange admin | November 12, 2024 11:04 |
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels (screenshot: https://bc.to/nyiSYv ).
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Boy19 | November 12, 2024 13:16 |
It's been a day, please help me with order ID:***.
Boy19 | November 13, 2024 04:34 |
UnioChange admin | November 15, 2024 14:49 |
Thank you for your patience. The verification has been completed, your request is now finalized, and the funds have been sent to your wallet.
Finally, thank you once again!
Nazar | 173.239.217.* | October 27, 2024 16:15 |
UnioChange admin | October 27, 2024 16:56 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Nazar | October 27, 2024 17:20 |
UnioChange admin | October 27, 2024 17:21 |
Still your case under investigation
BestChange admin | October 27, 2024 17:30 |
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Nazar | November 3, 2024 15:13 |
UnioChange admin | November 3, 2024 17:18 |
Unfortunately, we cannot refund the amount unless you send the payment address from the email associated with the request, not any other email.
Nazar | November 4, 2024 17:42 |
Nazar | November 4, 2024 18:17 |
UnioChange admin | November 5, 2024 00:23 |
Please send request of refund from email address at order other email not accepted
Devon Swaby | 76.65.46.* | November 2, 2024 00:57 |
UnioChange admin | November 2, 2024 01:00 |
Thank you for your kind words and for trusting UnioChange! Were thrilled to hear that your exchange from bank card to USDT (TRC20) was fast and satisfactory. Providing high-quality service with speed and efficiency is always our goal. If you ever need assistance in the future or have any questions, our team is here to support you. We look forward to serving you again!
Devon Swaby | November 2, 2024 01:04 |
Devon Swaby | November 2, 2024 01:09 |
UnioChange admin | November 2, 2024 01:11 |
Yes if your card type visa
Devon Swaby | November 2, 2024 01:20 |
Devon Swaby | November 12, 2024 23:34 |
I await your kind and favorable response.
Alex | 109.110.83.* | October 1, 2024 09:09 |
They are a very good automatic exchange service. Even if you have an issue or make a mistake there is always a helping hand from their support!
UnioChange admin | October 1, 2024 09:17 |
Thank you so much for your kind words! Were thrilled to hear that our support team could assist you promptly and resolve the issue with your BTC transaction. At Uniochange, we always strive to ensure smooth and seamless exchanges, even when unexpected situations arise. Your satisfaction is our priority, and were glad to have provided the help you needed. We truly appreciate your trust in our services and look forward to serving you again in the future!
Best regards,
The Uniochange Team
Abdulrahman | 156.202.122.* | September 26, 2024 22:16 |
BestChange admin | September 26, 2024 22:40 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin | September 27, 2024 02:25 |
Please contact to our support
Abdulrahman | September 27, 2024 02:34 |
Abdulrahman | September 27, 2024 02:38 |
Abdulrahman | September 27, 2024 02:38 |
UnioChange admin | September 27, 2024 04:06 |
Hello
Unfortunately perfect money reserves not enough you can wait or request refund
Thank you
Abdulrahman | September 27, 2024 04:07 |
UnioChange admin | September 27, 2024 04:08 |
Maybe tomorrow sir
Abdulrahman | September 27, 2024 04:13 |
Abdulrahman | September 27, 2024 05:31 |
Abdulrahman | September 27, 2024 11:00 |
BestChange admin | September 27, 2024 11:01 |
Unfortunately, according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
Sincerely, administration of the BestChange exchanger monitor.
Abdihafid | 45.130.202.* | September 27, 2024 00:23 |
Mohammad Shahryari | 172.105.244.* | May 28, 2024 08:44 |
https://tronscan.org/#/transaction/7b0d7029b6e5097410d889d8e492ddc74e8d0791b22f158e3be4025c82d1c248.
UnioChange admin | May 28, 2024 08:51 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Mohammad Shahryari | May 28, 2024 08:56 |
You want to *** my Tether.
UnioChange admin | May 28, 2024 08:59 |
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Mohammad Shahryari | May 28, 2024 13:26 |
what happened?
UnioChange admin | May 28, 2024 14:48 |
Still under investigation
Mohammad Shahryari | May 28, 2024 15:32 |
UnioChange admin | May 28, 2024 15:34 |
Mohammad Shahryari | May 28, 2024 15:35 |
UnioChange admin | May 28, 2024 15:37 |
the information you provided is being reviewed. At the moment, the exchanger cant influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team
To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
BestChange admin | May 29, 2024 08:36 |
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
The timing of the inspection may vary and depend on many factors. Since you have already provided the requested information, please wait for a response from the exchanger.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Mohammad Shahryari | May 29, 2024 11:18 |
what happened?
Mohammad Shahryari | May 30, 2024 08:57 |
What happened?
Mohammad Shahryari | May 30, 2024 18:39 |
They are going *** my money.
Remove them from the list.
Mohammad Shahryari | May 31, 2024 20:04 |
They are going *** my money.
Remove them from the list.
Mohammad Shahryari | June 1, 2024 18:00 |
They are going *** my money.
Remove them from the list.
Mohammad Shahryari | June 2, 2024 19:03 |
You want *** my Tether.
Mohammad Shahryari | June 3, 2024 09:10 |
ask me.
what happened?
BestChange admin | June 3, 2024 19:35 |
Please do not duplicate reviews. The monitor administration does not welcome this. The new review will be deleted.
Please continue the dialogue in the thread of the previously created review.
Sincerely, administration of the BestChange exchanger monitor.
Mohammad Shahryari | June 4, 2024 09:46 |
They took my tether for 7 days and they don't give me any answer
They are complicit with bestchange
be careful.
Mohammad Shahryari | June 5, 2024 07:59 |
And I haven't reached my tether yet.
Mohammad Shahryari | June 6, 2024 22:20 |
And I haven't reached my tether yet.
Mohammad Shahryari | June 6, 2024 22:22 |
UnioChange admin | June 6, 2024 22:25 |
Still under review your funds have a high risk of AML
Mohammad Shahryari | June 6, 2024 22:29 |
You and bestchange are complicit in this theft.
Mohammad Shahryari | June 6, 2024 22:41 |
ask me!
Mohammad Shahryari | June 6, 2024 22:41 |
Mohammad Shahryari | June 6, 2024 22:42 |
Mohammad Shahryari | June 6, 2024 22:43 |
Mohammad Shahryari | June 7, 2024 09:51 |
BestChange admin | June 7, 2024 10:15 |
We are sorry that you encountered this situation. The inspection term may be different. Please wait for a response from the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Mohammad Shahryari | June 7, 2024 10:40 |
Mohammad Shahryari | June 7, 2024 18:01 |
https://tronscan.org/#/transaction/799e23838edb98e456694a09e8cffe9213d7793aaa4b4e4a5c3599ca10f762d5.
Mohammad Shahryari | June 7, 2024 18:10 |
Why didn't you answer?
Mohammad Shahryari | June 7, 2024 21:07 |
I don't want Tether, please hand over the voucher to me so that I don't need to pay 5% commission.
UnioChange admin | June 8, 2024 00:26 |
You agreed to the exchanger's rules when creating the order
https://uniochange.com/aml/
To avoid this situation in next time dont send dirty funds because this damage our business and take fees
UnioChange admin | June 8, 2024 16:35 |
We would like to inform you that the case has been resolved, and the payment has been refunded to the address confirmed by email according to our terms and conditions.
We also advise you not to exchange suspicious funds through our platform again, as they will fall under the Anti-Money Laundering (AML) regulations.
Lastly, we thank you for your patience and extend our gratitude to BestChange for mediating between the exchanger and the customer.
Best regards,
Mohammad Shahryari | June 8, 2024 20:46 |
I paid 7145 Tether
https://tronscan.org/#/transaction/7b0d7029b6e5097410d889d8e492ddc74e8d0791b22f158e3be4025c82d1c248
But you returned me 6787 Tether
https://tronscan.org/#/transaction/590f946968651115db1194496105f6a48871203e29e77dabbd8bf08e4b0ddd9b
You *** 358 Tether.
UnioChange admin | June 8, 2024 23:06 |
Dear, we do not lie or deceive you. Whoever lies, you are. Firstly, your nationality is Iranian, and we do not deal with this country due to the sanctions imposed on it. Secondly, you violated this and changed the IP of your browser, as it also appears in your comment, and this is in violation of the rules of our site, and finally, you also lie. Because you were notified via email and you agreed to this when creating the request on the website and also in the email, and this appears in the attached screenshot. Therefore, we have placed your email in the blocked box and we cannot deal with people who disagree with us and harm our reputation.
https://ibb.co/cXKBWgR
Mohammad Shahryari | June 9, 2024 12:16 |
Mohammad Shahryari | June 9, 2024 12:16 |
See user comments
Not only did they *** from me, but they also *** from everyone else.
Mohammad Shahryari | June 9, 2024 17:54 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | June 9, 2024 18:12 |
You did not refund my $358 for no reason
Your warm wallet is in the Whitebit exchange, and according to the AML rules, this exchange transferred all my Tether to your wallet.
But you kept my $358 and several other people's dollars in your wallet
The following wallet is yours, which contains 3885 dollars
https://tronscan.org/#/address/TSZeDRCVtMf2EtoGY5oZ2qQEKZStfy4iFS
These 3885 Tethers belong to the users that you have captured.
Mohammad Shahryari | June 10, 2024 10:20 |
You did not refund my $358 for no reason
Your warm wallet is in the Whitebit exchange, and according to the AML rules, this exchange transferred all my Tether to your wallet.
But you kept my $358 and several other people's dollars in your wallet
The following wallet is yours, which contains 3885 dollars
https://tronscan.org/#/address/TSZeDRCVtMf2EtoGY5oZ2qQEKZStfy4iFS
These 3885 Tethers belong to the users that you have captured.
Mohammad Shahryari | June 11, 2024 14:37 |
Mohammad Shahryari | June 12, 2024 08:35 |
Mohammad Shahryari | June 13, 2024 08:48 |
Mohammad Shahryari | June 14, 2024 09:00 |
You did not refund my $358 for no reason
Your warm wallet is in the Whitebit exchange, and according to the AML rules, this exchange transferred all my Tether to your wallet.
But you kept my $358 and several other people's dollars in your wallet
The following wallet is yours, which contains 3885 dollars
https://tronscan.org/#/address/TSZeDRCVtMf2EtoGY5oZ2qQEKZStfy4iFS
These 3885 Tethers belong to the users that you have captured.
Mohammad Shahryari | June 15, 2024 07:59 |
Mohammad Shahryari | June 15, 2024 10:51 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | June 17, 2024 16:50 |
Mohammad Shahryari | June 18, 2024 10:19 |
Mohammad Shahryari | June 19, 2024 23:03 |
Mohammad Shahryari | June 22, 2024 07:22 |
Mohammad Shahryari | June 23, 2024 06:27 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | June 24, 2024 09:57 |
Mohammad Shahryari | June 25, 2024 10:42 |
Mohammad Shahryari | June 26, 2024 15:21 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | June 29, 2024 17:43 |
Mohammad Shahryari | June 30, 2024 08:45 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | July 1, 2024 07:42 |
Mohammad Shahryari | July 2, 2024 11:05 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | July 3, 2024 07:41 |
Mohammad Shahryari | July 7, 2024 10:18 |
Mohammad Shahryari | July 8, 2024 10:05 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | July 9, 2024 17:11 |
Mohammad Shahryari | July 11, 2024 00:33 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | July 13, 2024 04:19 |
Mohammad Shahryari | July 15, 2024 09:17 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | July 18, 2024 10:00 |
Mohammad Shahryari | July 19, 2024 20:35 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | July 22, 2024 09:48 |
Mohammad Shahryari | July 24, 2024 08:22 |
Mohammad Shahryari | July 25, 2024 05:25 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | July 26, 2024 21:45 |
Mohammad Shahryari | July 28, 2024 22:36 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | July 29, 2024 21:57 |
You did not refund my $358 for no reason
Your warm wallet is in the Whitebit exchange, and according to the AML rules, this exchange transferred all my Tether to your wallet.
But you kept my $358 and several other people's dollars in your wallet
The following wallet is yours, which contains 4591 dollars
https://tronscan.org/#/address/TSZeDRCVtMf2EtoGY5oZ2qQEKZStfy4iFS
These 3885 Tethers belong to the users that you have captured.
Mohammad Shahryari | August 1, 2024 16:49 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 4, 2024 21:12 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 5, 2024 22:56 |
Mohammad Shahryari | August 7, 2024 10:19 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 10, 2024 22:08 |
Mohammad Shahryari | August 17, 2024 14:47 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 19, 2024 15:51 |
Mohammad Shahryari | August 25, 2024 07:17 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 25, 2024 07:18 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 25, 2024 07:18 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 25, 2024 21:41 |
Mohammad Shahryari | August 30, 2024 21:44 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 30, 2024 21:45 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | August 31, 2024 22:14 |
Mohammad Shahryari | September 2, 2024 15:29 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | September 5, 2024 22:31 |
Mohammad Shahryari | September 7, 2024 23:21 |
Mohammad Shahryari | September 14, 2024 09:21 |
Mohammad Shahryari | September 17, 2024 22:18 |
Mohammad Shahryari | October 2, 2024 11:14 |
Mohammad Shahryari | October 2, 2024 11:15 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
BestChange admin | October 2, 2024 11:18 |
Please do not duplicate your review. The duplicate was deleted.
Mohammad Shahryari | October 3, 2024 22:44 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari | October 30, 2024 17:38 |
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Rizwan Ali | 39.41.227.* | September 2, 2024 09:38 |
UnioChange admin | September 2, 2024 09:40 |
Unfortunately, because we have the best exchange rate in the market, our reserve of PM (Perfect Money) was depleted at a tremendous rate. We kindly request you to return the funds.
Thank you
BestChange admin | September 2, 2024 09:40 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
Rizwan Ali | September 2, 2024 09:42 |
Rizwan Ali | September 2, 2024 09:44 |
UnioChange admin | September 2, 2024 09:44 |
Unfortunately we will refund your usdt
Rizwan Ali | September 2, 2024 09:56 |
UnioChange admin | September 2, 2024 10:00 |
Processing
UnioChange admin | September 2, 2024 10:07 |
BestChange admin | September 2, 2024 10:13 |
Sincerely, administration of the BestChange exchanger monitor.
Mostafa fadaee | 5.160.78.* | August 20, 2024 08:34 |
For more than a week now, this exchange has not given me a definitive answer.
UnioChange admin | August 20, 2024 08:37 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
BestChange admin | August 20, 2024 09:56 |
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin | August 27, 2024 00:10 |
Case solved
BestChange admin | August 27, 2024 01:01 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Mostafa fadaee | August 31, 2024 05:48 |
Mostafa fadaee | August 31, 2024 05:57 |
UnioChange admin | August 31, 2024 09:00 |
Transaction refunded according to our terms and conditions
You accept it when creating order
Hash:
bb6b8638ac633de61178e2110a6bef341880eb11ca25089e96b23bb72be3af87
To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
Mostafa fadaee | August 31, 2024 11:51 |
This text was sent to me from the exchange after sending the above hash
This deposited wallet is not my wallet at all.
UnioChange admin | August 31, 2024 11:59 |
Here's proof that the address you sent to us can be found in the screenshot at this link:
https://ibb.co/RST8Vcq
Hash:
https://tronscan.org/#/transaction/bb6b8638ac633de61178e2110a6bef341880eb11ca25089e96b23bb72be3af87
Best regards,
Mostafa fadaee | August 31, 2024 12:17 |
Deposit my Tethers to the address I announced myself.
Devon Swaby | 76.65.44.* | August 31, 2024 00:14 |
UnioChange admin | August 31, 2024 00:19 |
We are glad you had a positive experience using our service. We wish you success
Uniochange team
Andris | 77.219.3.* | August 30, 2024 21:22 |
Thanks a lot.
UnioChange admin | August 31, 2024 00:19 |
We are glad you had a positive experience using our service. We wish you success
Uniochange team
Joy Bangla | 45.248.149.* | August 25, 2024 05:52 |
UnioChange admin | August 25, 2024 08:42 |
Working fine
Abu | 103.165.93.* | August 15, 2024 05:06 |
Please give my fund back.
Bestchange administration please help.
UnioChange admin | August 15, 2024 06:51 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Abu | August 15, 2024 06:55 |
UnioChange admin | August 15, 2024 06:57 |
Please follow our email and waiting investigation
Abu | August 15, 2024 06:58 |
Abu | August 15, 2024 07:13 |
UnioChange admin | August 15, 2024 07:14 |
Please waiting our team
UnioChange admin | August 15, 2024 07:15 |
Abu | August 15, 2024 09:58 |
UnioChange admin | August 15, 2024 09:59 |
the information you provided is being reviewed. At the moment, the exchanger cant influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team
To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
BestChange admin | August 15, 2024 12:49 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent is at High Risk or associated with illegitimate sources https://bc.to/3OMuw7
In this case, additional verification is required according to information security rules, international AML/KYC policy, and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Since you provided the requested information to the exchanger, please wait for an answer. The complaint will be transferred to neutral status with the possibility of further comment.
Kind regards, BestChange administration.
Abu | August 16, 2024 08:09 |
Abu | August 16, 2024 11:08 |
BestChange admin | August 16, 2024 11:11 |
The inspection period may vary and depend on many factors. Please wait for a response from the exchanger according the situation.
Kind regards, BestChange administration.
Abu | August 16, 2024 11:18 |
UnioChange admin | August 16, 2024 11:19 |
We already responded via your email and ask you waiting
Best regards,
Abu | August 19, 2024 09:32 |
Abu | August 19, 2024 09:33 |
Abu | August 20, 2024 10:58 |
BestChange admin | August 20, 2024 11:06 |
Unfortunately, commenting on a review will not speed up the verification process. Please wait for a response from the exchanger according the situation.
Kind regards, BestChange administration.
UnioChange admin | August 24, 2024 17:29 |
Case solved , payment refunded
User | 194.233.167.* | July 29, 2024 22:12 |
Recommended:)
Live101 | 104.28.240.* | July 29, 2024 03:25 |
I have read many of negative review about them and i think admin should review them and delist from this site. Last night i Have sent 1 usdt less then my order direction to pm. It takes 6 hours to finish their check. Horrible customer service.
BestChange admin | July 29, 2024 10:40 |
The exchanger informed us your order had been executed.
Please confirm receipt of funds.
Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin | July 29, 2024 10:46 |
Firstly, this is your mistake as you canceled your request, so it was not executed. Secondly, you are contacting us outside of our business hours. Lastly, your request has already been completed except for our working hours.
Babak | 128.90.148.* | July 18, 2024 22:03 |
UnioChange admin | July 18, 2024 22:52 |
We are glad you had a positive experience using our service. We wish you success
Uniochange team
John | 220.246.100.* | July 13, 2024 13:43 |
UnioChange admin | July 18, 2024 22:50 |
We are glad you had a positive experience using our service. We wish you success
Uniochange team
Devon Swaby | 76.65.46.* | July 9, 2024 01:27 |
the exchange was so quick and fast, I will surely continue to use your service, thanks again!
UnioChange admin | July 9, 2024 01:31 |
We are glad you had a positive experience using our service. We wish you success
Uniochange team
Mina | 156.210.138.* | July 1, 2024 23:05 |
UnioChange admin | July 11, 2024 01:20 |
We are glad you had a positive experience using our service. We wish you success
Uniochange team
Abdihafid | 45.130.202.* | June 24, 2024 21:10 |
Md Robin Mia | 103.120.44.* | June 8, 2024 13:55 |
UnioChange admin | June 8, 2024 16:09 |
Checking
UnioChange admin | June 8, 2024 16:11 |
BestChange admin | June 8, 2024 16:28 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Jay | 49.36.83.* | June 7, 2024 20:34 |
support good on email and live chat
must improve whatsapp and telegram support they are offline there
overall nice.
Hou | 78.129.171.* | May 29, 2024 21:13 |
selfie photo
Manuscripts
Selfie video
Identity photo
withdrawal history
Recieved history
Confidential chats with my clients
Residence bill
They also ask for my confidential and personal issues.
They have bothered me too much. I have lost a lot these few days since they stole my money. The client sent Tether into my personal wallet and I give them Perfect Money in return. I have sent Tether from my personal wallet to this exchange and I have also sent them the proof. But unfortunately, they don't want to understand and steal my money and ask for a new documents. Return my money as soon as possible.
Money has been sent from my personal wallet for this exchange. I can't find my clients and force them to explain why or where they sent the money for me. If the rules are violated, then do not serve me and refund the money you stole from me as soon as possible.
I'm tired of you asking me for documents and explanations.
UnioChange admin | May 29, 2024 21:26 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Hou | May 29, 2024 21:35 |
I very respectfully sent you whatever you asked for, but I'm tired. Please investigate my problem as soon as possible and refund my money.
UnioChange admin | May 29, 2024 21:53 |
You agreed to the exchanger's rules when creating the order.
UnioChange admin | May 29, 2024 21:54 |
Hou | May 29, 2024 22:02 |
How long do I have to wait for refund my tether?
UnioChange admin | May 29, 2024 22:14 |
the information you provided is being reviewed. At the moment, the exchanger cant influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team
To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
Hou | May 30, 2024 19:13 |
UnioChange admin | May 30, 2024 19:38 |
Please check our terms and conditions https://uniochange.com/aml/ you accept it when creating order
Next time please check your source of funds because this damage our business
CEO OF M Saqib Exchanged Services | 37.111.149.* | May 19, 2024 19:04 |
We also Exchanged All Digital Currency into pkr + Digital Currency
So do contact with us
***
CEO OF M Saqib Exchanged Services | May 19, 2024 19:09 |
Paki | 51.15.48.* | April 6, 2024 07:44 |
BestChange admin | April 6, 2024 09:23 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin | April 6, 2024 10:53 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Md Shakil Ahmed | 202.168.85.* | March 20, 2024 10:46 |
UnioChange admin | March 20, 2024 12:14 |
We are glad you had a positive experience using our service. We wish you success
Ruhel Ahmed | 82.167.8.* | February 26, 2024 13:28 |
UnioChange admin | February 26, 2024 13:29 |
Thanks mr ruhel
We are glad you had a positive experience using our service. We wish you success
Mohammad Noyon | 202.86.222.* | December 18, 2023 11:11 |
UnioChange admin | December 18, 2023 11:12 |
Thank you for your review.
We are glad you had a positive experience using our service. We wish you success
Sashana | 65.48.165.* | December 10, 2023 08:08 |
UnioChange admin | December 10, 2023 09:07 |
Thank you for your review.
We are glad you had a positive experience using our service. We wish you success
Yana | 194.233.167.* | December 4, 2023 13:48 |
Thanks for uniochange team.
UnioChange admin | December 10, 2023 09:07 |
Thank you for your review.
We are glad you had a positive experience using our service. We wish you success
Ersan | 92.45.223.* | November 20, 2023 14:09 |
more than 3 days ago I sent 15000 USD to change perfect money they don't process my order and ask me about source of my transactions.
But I have so many changes by this wallet with other exchangers who are listed on bestchange.com and I dont have any similar problem.
They Request:
screen of all of your transactions
screen of your chat with your client
time and price of your deales
video of your idcard and slefi
and so many more.
Even Binance do not ask these docs for verification
whatever I sent all of them
but in final request they ask me:
ask the your client to provide the screenshots of all other withdrawals!
But all this was an excuse, so I asked them to refund my usdt, but they said: this is our rules and we can not refund it!
they try give possitive feedback with small orders to get your trust and after they will block your funds in big orders.
If you read the latest users' feedbacks, aboute this exchange you will notice this.
I hope the bestchange management attention to this issue and refund my USDT.
tha.
UnioChange admin | November 20, 2023 14:11 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Ersan | November 20, 2023 14:41 |
But there is no reason to take it for yourself. Because otherwise, this is a clear example of ***.
Or maybe you say this to all customers who transfer a large amount of money?
BestChange admin | November 28, 2023 04:36 |
According to the information we have, the funds were received by you.
Please confirm the receipt of funds from the exchanger's administration.
Kind regards, BestChange administration.
Ersan | November 29, 2023 07:55 |
I suggest to other colleagues that they must read their rules before working with this exchange, because all the rules are written for their own benefit, that's why I don't recommend using it to any of my colleagues.
A satisfied customer introduces you to a new customer, but an unsatisfied customer drives away new customers from you.
so I will cooment every where about the unfairness of this exchange on the excuse of ruls. in the real world and on social media.
special thanks from bestchang admin for follow this problem.
best regards.
Morteza | 145.239.17.* | November 17, 2023 17:52 |
UnioChange admin | November 17, 2023 17:57 |
First, your money contains dirty money, and we requested an investigation from you about that, and your money was recovered according to the email conversation that took place between you, and you agreed to all the conditions. Finally, you can submit a complaint here just in case you do not receive your money according to the bestchange terms
Morteza | November 17, 2023 19:30 |
BestChange admin | November 20, 2023 11:19 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, namely Sanctions, screenshot https://prnt.sc/9c3muCHQyveu
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order. Please pay attention to clause 3 of the rules https://uniochange.com/aml/
The exchanger informed us that the funds were returned to you.
To avoid similar situations we recommend that you independently perform AML-checking of your assets before making an exchange.
Kind regards, BestChange administration.
Amir | 185.162.235.* | November 9, 2023 18:31 |
UnioChange admin | November 9, 2023 19:14 |
Order already completed
BestChange admin | November 9, 2023 19:33 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Babar Khan | 37.111.129.* | October 17, 2023 08:13 |
Order not processed since a hour.
UnioChange admin | October 17, 2023 08:18 |
Order already completed please remove feedback
Best regards,
BestChange admin | October 17, 2023 08:28 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
David | 94.202.120.* | October 6, 2023 14:09 |
5 hours pass no one translates or says anything! support ignores and responds once every 3-4 hours. The application fell on medium risk aml (gambling) they asked me for everything they could
passport video
video with date sheet
all screenshots of my wallets
all transaction hashes
we requested correspondence where i received the money from (inadequately simple)
i provided them with absolutely everything i wait 3 hours and they answer me send the necessary materials! it's just shocking! i wrote everywhere possible (telegram / whatsapp / website / mail)
reply once every 3 hours! i have never seen such bullying of a client! they will waste not only your time but also your nerves! the last exchange they had i would not recommend it to anyone!
i hope with this approach to customers they will close as soon as possible. Think a thousand times before changing anything here! don't look at the course you will not have nerves enough to survive all of this!
10 hours have passed since the request at the moment (18:08), no one has transferred money to me! perhaps they are scammers.
UnioChange admin | October 6, 2023 14:12 |
Your transaction under AML frozen we received required information so we asking you waiting until investigation finishe
David | October 6, 2023 14:14 |
UnioChange admin | October 6, 2023 14:15 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
David | October 6, 2023 14:41 |
Passport
Wallet screenshots
Transaction hash all
Video with leaf
Passport video
Passport photo
Correspondence from where cryptocurrency
I even posted screenshots of how I personally withdrew this cryptocurrency
Provided to you from which site!
It's been a long time! You don't tell me how long I have to wait you don't say anything! You're just keeping my money!
David | October 6, 2023 14:43 |
UnioChange admin | October 6, 2023 15:12 |
Still your transaction under investigation
David | October 6, 2023 15:13 |
David | October 6, 2023 15:14 |
David | October 6, 2023 15:14 |
UnioChange admin | October 6, 2023 15:17 |
Unfortunately still your transaction under investigation
David | October 6, 2023 15:17 |
UnioChange admin | October 6, 2023 15:18 |
Not close still under investigation
David | October 6, 2023 15:19 |
UnioChange admin | October 6, 2023 15:19 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
David | October 6, 2023 15:20 |
UnioChange admin | October 6, 2023 15:21 |
We ask administrators of bestchange to stop this repeat comments from user
David | October 6, 2023 15:22 |
UnioChange admin | October 6, 2023 15:24 |
Again
according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
David | October 7, 2023 05:48 |
David | October 7, 2023 12:57 |
i can't get my $7,000, i never broke anything! i change everything all the time without any problems! i provided all the evidence everything they asked for and now they are simply silent, keeping my money.
UnioChange admin | October 7, 2023 15:11 |
We checked and still your transaction under investigation
David | October 8, 2023 12:26 |
David | October 8, 2023 19:26 |
Give me back my money which I urgently need!
Or return them to my wallet from where they were sent you dont need to keep them! Or write how long it will take for me to expect the money!
David | October 9, 2023 15:53 |
David | October 10, 2023 06:32 |
UnioChange admin | October 10, 2023 10:40 |
the information you provided is being reviewed. At the moment, the exchanger cant influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team
To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
UnioChange admin | October 12, 2023 17:13 |
Issue has been fully resolved, thanks for patience and understanding
Babar Khan | 37.111.135.* | September 23, 2023 04:43 |
UnioChange admin | September 23, 2023 05:23 |
Order delayed because you not send exactly amount as an order please next time send exactly amount as an order
Order completed now by operator
BestChange admin | September 24, 2023 09:02 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
kaif Halven | 107.189.31.* | August 27, 2023 07:20 |
Rakib | 198.98.48.* | August 27, 2023 07:15 |
Thanks and recommend!
Samia | 107.189.13.* | August 26, 2023 17:01 |
Samia islam | 185.220.100.* | August 26, 2023 16:48 |
Siraj Uddin | 123.253.198.* | August 26, 2023 16:38 |
Omedali | 103.229.45.* | August 23, 2023 06:08 |
Shifa | 103.229.45.* | August 21, 2023 16:25 |
Mst.Nasrin | 103.25.248.* | August 21, 2023 07:06 |
Millat Hossain | 37.111.237.* | August 17, 2023 23:26 |
Ayman moudhich | 160.179.49.* | April 20, 2023 12:29 |
Ali | 154.160.30.* | April 8, 2023 19:29 |
UnioChange admin | April 8, 2023 19:31 |
Your order already completed check account at perfectmoney
Ali | April 8, 2023 19:37 |
UnioChange admin | April 8, 2023 19:38 |
The amount of 3000 USD has been withdrawn from your account. Accounts: U12733058->U19686548. Memo: API Payment. Order N57579 _uniochange.com.. Date: 20:26 07.02.23. Batch: 505058864.
Ali | April 8, 2023 19:41 |
UnioChange admin | April 8, 2023 19:41 |
Send us a screenshot from the account proving that you sent the amount back to our account in order to make sure that we already have a lot of transactions with this account so I enclose a screenshot from the recipient's account proving that the amount was sent otherwise we can't help you unfortunately
Ali | April 8, 2023 19:44 |
UnioChange admin | April 8, 2023 19:50 |
Ali | April 8, 2023 19:53 |
UnioChange admin | April 8, 2023 19:54 |
Please send screenshot from this account U19686548
Ali | April 8, 2023 20:02 |
UnioChange admin | April 8, 2023 20:04 |
So i see your order already completed and funds send to perfectmoney if you refund payment please send screenshot from account at perfectmoney otherwise we can help you
Ali | April 8, 2023 20:06 |
UnioChange admin | April 8, 2023 20:56 |
How and order already completed?!!
Ali | April 8, 2023 20:57 |
UnioChange admin | April 8, 2023 20:58 |
?!!! Again order already completed and payment send to perfectmoney account
Ali | April 8, 2023 21:04 |
UnioChange admin | April 8, 2023 21:05 |
Sir we automatic exchange you put wrong this your mistake not us
Ali | April 8, 2023 21:13 |
UnioChange admin | April 8, 2023 22:17 |
How to refund usdt !! And order already completed and if you refund pm please send screenshot about transaction at perfectmoney account to prove your words correct
Ali | April 8, 2023 22:26 |
UnioChange admin | April 8, 2023 22:27 |
Ali | April 9, 2023 01:15 |
UnioChange admin | April 9, 2023 01:33 |
Once again, I see that your application is complete, and I see that you made a mistake by placing a wrong account and you want to blame your mistake on us, and this will not work for you, so do not try
Ali | April 9, 2023 01:39 |
UnioChange admin | April 9, 2023 01:44 |
Please do not accuse us or send unacceptable words. We wanted to help you, but then we discovered that you are trying to blame us for your mistake. Therefore, if your words are correct, please attach a screenshot showing that you sent the amount from the receiving account. Otherwise, you are saying only words, and also what you are doing is against the laws of bestchange because Your request has already been completed with us, and there is proof of that
BestChange admin | April 9, 2023 07:06 |
We kindly ask you to provide us with the evidence requested via email.
Kind regards, BestChange administration.
Ali | April 10, 2023 01:49 |
UnioChange admin | April 10, 2023 01:50 |
Ali | April 10, 2023 01:53 |
UnioChange admin | April 10, 2023 01:53 |
Order already completed you claim only if your order not complete
Ali | April 10, 2023 01:58 |
UnioChange admin | April 10, 2023 02:02 |
Ali | April 10, 2023 02:14 |
UnioChange admin | April 10, 2023 02:19 |
Great give us here screenshot from refund at perfectmoney account?!
Ali | April 10, 2023 02:33 |
UnioChange admin | April 10, 2023 02:34 |
Again where screenshot of refund at perfectmoney account?
Ali | April 10, 2023 02:35 |
UnioChange admin | April 10, 2023 02:36 |
Once again where screenshot of refund to proof your words?
Ali | April 10, 2023 02:44 |
UnioChange admin | April 10, 2023 02:45 |
Ali | April 10, 2023 02:48 |
UnioChange admin | April 10, 2023 02:49 |
Ali | April 10, 2023 02:54 |
UnioChange admin | April 10, 2023 06:39 |
BestChange admin | April 10, 2023 15:50 |
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