Exchange rates:
366060
Exchangers:
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Updated:
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uniochange.com exchanger website screenshot

UnioChange exchanger

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Status: active UnioChange reviews: 03828137
Exchange rates: 133 Volet TS:
Reserve: $16 088 423 Perfect Money TS: 998.20
Age: 7 years 10 months WebMoney BL:
On BestChange: 3 years 6 months MyWOT rating: 2.5
Country: United Kingdom Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website UnioChange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the UnioChange administrator resolve the problem more quickly.

If you didn't like the UnioChange's service and want to write about it, use the Comment review type.

* Order number:
*
 
Add a comment:
Rita 146.70.99.* January 31, 2025 17:39
I did usdt to visa usd card exchange and it went smooth in just few minutes, almost instant. Excellent service and excellent customer support.
Expand (0)
0
CommentRemove
Alex 166.1.202.* January 28, 2025 19:26
According to the information available, the exchanger has no financial obligations to this user
Made transfer. On site mentioned that order complete already, but in fact money didn`t came. Support told me that they need time to provide me hash of transaction, later they stopped answering to my messages and still didn`t answer.
Expand (2)
BestChange admin January 28, 2025 19:31
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin January 28, 2025 21:50
Hello Alex,there’s no hash because the address related to whitebit and this internal transfer
Txid:
internal_transaction_1ddcf008-62c8-4665-b19e-ec7902048581

If not receive payment please send the proof

Thanks
Claim solved
3
CommentRemove
Sahil 49.43.132.* January 22, 2025 07:45
I have exchanged usdt bep20 to usdt trc20 Its been 3 days i am waiting for funds they said the trasaction is completed i am asking tronscan but there are no replys from 3 days.
Expand (1)
UnioChange admin January 22, 2025 08:10
Hello Sahil,
The request is already completed. The client has sent the funds to a third party, which is against our policy. It seems the third party is using the WhiteBIT platform. Therefore, there is no hash but rather a TXID for the internal transfer to the third party’s wallet.
Claim solved
3
CommentRemove
Zeeshan 103.203.46.* January 21, 2025 23:55
The review is being checked by the monitor's administration
I am facing withdrawal issues of my Unico usd to usdt. When i created order it shows you must authorise. Support team always replied it will be fine tomorrow. But 1 month more than 10 time it failed.
Expand (2)
UnioChange admin January 21, 2025 23:57
Hello Zeeshan,
Please don't repeat the feedback we already answered
Claim solved
Zeeshan January 22, 2025 05:34
Still not solved my issue. I have again open order to transfer my remaining unico usd to usdt. Still same issue. If you want to scam me than its other things. I have made order today again but failed. Bestchange support i can send you video proof which i made today where my unico usd balance shown. And order created process and failed seen in video. Kindly send your email address. And take seriously action against such website which answered here without checking issues.
3
CommentRemove
Zeeshan 103.203.46.* January 14, 2025 16:26
Personal data was removed by the monitor's administration
*** order number. Is facing error you must authorise.
From many days when i tried to withdraw funds unico to usdt same issue facing. Support team always replied we will email you. From many days still not any progress.
Expand (6)
UnioChange admin January 14, 2025 22:10
Hello Zeeshan,
You must login
Claim solved
Zeeshan January 15, 2025 00:10
I always login to account to create order. For unico to usdt without log in it's not possible to create order. Now again I created order to unico to usdt same error comes. Still same issue.
UnioChange admin January 15, 2025 00:14
Zeeshan,
So as we see you already withdraw your funds via perfect money before
Zeeshan January 15, 2025 04:28
In past i used to unico usd to perfect money many times. But as you close perfect money and i have remaining unico usd 189. Which can be withdraw in usdt. When i tried to withdraw it shows error. When i asked for support there is always replied it will be fine tomorrow. In last 15 days i am suffering issue and support not find solutions. It means you don't want to give may unico usd to usdt.
UnioChange admin January 15, 2025 06:46
Zeeshan,
No i mean if you can’t withdraw this mean you already withdraw this funds by perfect mony so please review your account
Zeeshan January 15, 2025 08:00
I haven't withdraw remaining unico usd it is still available
UCD:*** this is available in my wallet. Kindly first check than answer here.
3
CommentRemove
Anton 31.135.153.* November 19, 2024 18:59
According to the information available, the exchanger has no financial obligations to this user
I was exchanging TON for Perfect Money. I received an "auto payout error," even though I got an email confirming the receipt of funds in TON. The support on Telegram has been ignoring me for several days.
Expand (2)
BestChange admin November 19, 2024 19:58
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin November 19, 2024 20:40
Hello Anton,
Your perfect money account blocked request a refund to support@uniochange.com
Claim solved
3
CommentRemove
Boy19 27.70.185.* November 11, 2024 18:47
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
The claim's status has been changed to neutral by the monitor's administration
Order under review due to AML/CFT risk

Your order has been automatically blocked due to AML risk level.
I have cooperated to verify my account, it has been many hours and my order is not completed, please check and support me
please help me or refund the order.
Expand (8)
UnioChange admin November 11, 2024 20:10
Hello Boy19,
the information you provided is being reviewed. At the moment, the exchanger can’t influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team

To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
Boy19 November 12, 2024 00:17
It's been more than 10 hours, I checked no risk, please make payment or refund, I can't wait any longer.
Boy19 November 12, 2024 04:03
I checked aml no violation, ask monitoring department to help me, this exchange is holding my 100100 usdt
No significant connection between the transaction and risk or reliability factors was found
if not transaction please full refund don't steal my money.
UnioChange admin November 12, 2024 04:27
Boy19,
We ask you waiting still case under investigation
BestChange admin November 12, 2024 11:04
Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels (screenshot: https://bc.to/nyiSYv ).

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.
Boy19 November 12, 2024 13:16
Very low risk, help me handle
It's been a day, please help me with order ID:***.
Boy19 November 13, 2024 04:34
Please process refund or complete order.
UnioChange admin November 15, 2024 14:49
Boy19,
Thank you for your patience. The verification has been completed, your request is now finalized, and the funds have been sent to your wallet.

Finally, thank you once again!
0
CommentRemove
Nazar 173.239.217.* October 27, 2024 16:15
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
I wanted to exchange money in this service. As a result, my transaction was stopped due to AML. I was asked to undergo verification and to this I showed that I do not belong to the service’s wallet and cannot interact with it in any way. I passed KYC and they simply stopped answering my emails and tech. support.
Expand (9)
UnioChange admin October 27, 2024 16:56
Hello Nazar,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Nazar October 27, 2024 17:20
Read my text carefully, I passed kyc, but they started ignoring me.
UnioChange admin October 27, 2024 17:21
Nazar,
Still your case under investigation
BestChange admin October 27, 2024 17:30
Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk.

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.
Nazar November 3, 2024 15:13
I passed KYC, they told me to wait up to 72 hours for the return of the crypto. More than 72 hours have passed and no refund.
UnioChange admin November 3, 2024 17:18
Nazar,
Unfortunately, we cannot refund the amount unless you send the payment address from the email associated with the request, not any other email.
Nazar November 4, 2024 17:42
I sent it from the email from which I passed KYC and reported about it.
Nazar November 4, 2024 18:17
Anyway, I’ve been writing letters to you for 4 days from the same email ***, and you ignore me.
UnioChange admin November 5, 2024 00:23
Nazar,
Please send request of refund from email address at order other email not accepted
0
CommentRemove
Devon Swaby 76.65.46.* November 2, 2024 00:57
Thanks UnioChange for fast and speedy exchange from bank card to tether USDT( TRC20), it happened some weeks ago but I'm just getting the chance to write this review.
Expand (6)
UnioChange admin November 2, 2024 01:00
Hello Devon Swaby,
Thank you for your kind words and for trusting UnioChange! We’re thrilled to hear that your exchange from bank card to USDT (TRC20) was fast and satisfactory. Providing high-quality service with speed and efficiency is always our goal. If you ever need assistance in the future or have any questions, our team is here to support you. We look forward to serving you again!
Devon Swaby November 2, 2024 01:04
Hi admin at UnioChange I have always exchange money from my bank card to tether USDT (TRC20) and I really love the service you provides but is it possible to exchange tether USDT TRC20 back to my bank card using UnioChange?
Devon Swaby November 2, 2024 01:09
I await your kind and favorable response.
UnioChange admin November 2, 2024 01:11
Devon Swaby,
Yes if your card type “visa”
Devon Swaby November 2, 2024 01:20
It is a MASTER Card.
Devon Swaby November 12, 2024 23:34
Hi admin at UnioChange, I have a question, does UnioChange still exchange Visa/Mastercard USD to tether USDT TRC20?
I await your kind and favorable response.
0
CommentRemove
Alex 109.110.83.* October 1, 2024 09:09
Thank you so much to all the Uniochange team. I made a mistake while sending BTC for exchange. I paid more than it was required. I asked for help and got help via LiveChat. I was suggested to create a new order for the extra BTC that I paid and they approved it manually so I got my extra money via Perfect Money within a matter of minutes.
They are a very good automatic exchange service. Even if you have an issue or make a mistake there is always a helping hand from their support!
Expand (1)
UnioChange admin October 1, 2024 09:17
Hello Alex,
Thank you so much for your kind words! We’re thrilled to hear that our support team could assist you promptly and resolve the issue with your BTC transaction. At Uniochange, we always strive to ensure smooth and seamless exchanges, even when unexpected situations arise. Your satisfaction is our priority, and we’re glad to have provided the help you needed. We truly appreciate your trust in our services and look forward to serving you again in the future!

Best regards,
The Uniochange Team
0
CommentRemove
Abdulrahman 156.202.122.* September 26, 2024 22:16
Issue has been successfully resolved by the exchanger's administration
I made an exchange, but after paying him the money, a message appeared: "Auto payout error". I need someone to solve the problem and send me my money.
Expand (12)
BestChange admin September 26, 2024 22:40
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin September 27, 2024 02:25
Hello Abdulrahman,
Please contact to our support
Claim solved
Abdulrahman September 27, 2024 02:34
I already did that and no response I sent a message via. Contact Us.
Abdulrahman September 27, 2024 02:38
Sent now via support mail.
Abdulrahman September 27, 2024 02:38
Sent now via support mail.
Claim renewed
UnioChange admin September 27, 2024 04:06
Abdulrahman,
Hello

Unfortunately perfect money reserves not enough you can wait or request refund
Thank you
Claim solved
Abdulrahman September 27, 2024 04:07
When will it be available?
UnioChange admin September 27, 2024 04:08
Abdulrahman,
Maybe tomorrow sir
Abdulrahman September 27, 2024 04:13
I want a refund. How long will it take and are there any fees?
Abdulrahman September 27, 2024 05:31
Sir, I want an answer. I need my money.
Claim renewed
Abdulrahman September 27, 2024 11:00
I received the money thank you very much professional support team.
BestChange admin September 27, 2024 11:01
Hello,

Unfortunately, according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.

Sincerely, administration of the BestChange exchanger monitor.
Claim solved
3
CommentRemove
Abdihafid 45.130.202.* September 27, 2024 00:23
Auto payout error please complete my order.
Expand (0)
0
CommentRemove
Mohammad Shahryari 172.105.244.* May 28, 2024 08:44
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
Expand (100)
UnioChange admin May 28, 2024 08:51
Hello Mohammad Shahryari,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Mohammad Shahryari May 28, 2024 08:56
You are ***
You want to *** my Tether.
UnioChange admin May 28, 2024 08:59
Mohammad Shahryari,
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Mohammad Shahryari May 28, 2024 13:26
24 hours passed
what happened?
UnioChange admin May 28, 2024 14:48
Mohammad Shahryari,
Still under investigation
Mohammad Shahryari May 28, 2024 15:32
Are you going *** my money?
UnioChange admin May 28, 2024 15:34
Mohammad Shahryari,
Mohammad Shahryari May 28, 2024 15:35
Are you going *** my money?
UnioChange admin May 28, 2024 15:37
Mohammad Shahryari,
the information you provided is being reviewed. At the moment, the exchanger can’t influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team

To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
BestChange admin May 29, 2024 08:36
Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.

The timing of the inspection may vary and depend on many factors. Since you have already provided the requested information, please wait for a response from the exchanger.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.
Mohammad Shahryari May 29, 2024 11:18
48 hours passed
what happened?
Mohammad Shahryari May 30, 2024 08:57
72 hours passed
What happened?
Mohammad Shahryari May 30, 2024 18:39
Hey bestchange, 3 days passed
They are going *** my money.
Remove them from the list.
Mohammad Shahryari May 31, 2024 20:04
Hey bestchange, 4 days passed
They are going *** my money.
Remove them from the list.
Mohammad Shahryari June 1, 2024 18:00
Hey bestchange, 5 days passed
They are going *** my money.
Remove them from the list.
Mohammad Shahryari June 2, 2024 19:03
6 days passed
You want *** my Tether.
Mohammad Shahryari June 3, 2024 09:10
7 days passed
ask me.
what happened?
BestChange admin June 3, 2024 19:35
Dear user,

Please do not duplicate reviews. The monitor administration does not welcome this. The new review will be deleted.

Please continue the dialogue in the thread of the previously created review.

Sincerely, administration of the BestChange exchanger monitor.
Mohammad Shahryari June 4, 2024 09:46
Dear users
They took my tether for 7 days and they don't give me any answer
They are complicit with bestchange
be careful.
Mohammad Shahryari June 5, 2024 07:59
9 days passed
And I haven't reached my tether yet.
Mohammad Shahryari June 6, 2024 22:20
11 days passed
And I haven't reached my tether yet.
Mohammad Shahryari June 6, 2024 22:22
Hey bestchange, Are you an accomplice to uniochange in this robbery?
UnioChange admin June 6, 2024 22:25
Mohammad Shahryari,

Still under review your funds have a high risk of AML
Mohammad Shahryari June 6, 2024 22:29
You have been lying to me for 11 days
You and bestchange are complicit in this theft.
Mohammad Shahryari June 6, 2024 22:41
Hey bestchange and uniochange
ask me!
Mohammad Shahryari June 6, 2024 22:41
Are you complicit?
Mohammad Shahryari June 6, 2024 22:42
Are you planning *** from me with the cooperation of bestchange?
Mohammad Shahryari June 6, 2024 22:43
Why don't you answer me after 11 days?
Mohammad Shahryari June 7, 2024 09:51
Why don't you answer me after 11 days?
BestChange admin June 7, 2024 10:15
Dear Mohammad,

We are sorry that you encountered this situation. The inspection term may be different. Please wait for a response from the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Mohammad Shahryari June 7, 2024 10:40
Hey bestchange, uniochange does not answer me.
Mohammad Shahryari June 7, 2024 18:01
Hey bestchange, They transferred my Tether to their personal wallet
https://tronscan.org/#/transaction/799e23838edb98e456694a09e8cffe9213d7793aaa4b4e4a5c3599ca10f762d5.
Mohammad Shahryari June 7, 2024 18:10
Hey bestchange, uniochange
Why didn't you answer?
Mohammad Shahryari June 7, 2024 21:07
They say they will refund my money, but they take 5% of it as a fee. 5% of it becomes 357 dollars. What is this fee?
I don't want Tether, please hand over the voucher to me so that I don't need to pay 5% commission.
UnioChange admin June 8, 2024 00:26
Mohammad Shahryari,
You agreed to the exchanger's rules when creating the order
https://uniochange.com/aml/

To avoid this situation in next time don’t send dirty funds because this damage our business and take fees
UnioChange admin June 8, 2024 16:35
Mohammad Shahryari,
We would like to inform you that the case has been resolved, and the payment has been refunded to the address confirmed by email according to our terms and conditions.

We also advise you not to exchange suspicious funds through our platform again, as they will fall under the Anti-Money Laundering (AML) regulations.

Lastly, we thank you for your patience and extend our gratitude to BestChange for mediating between the exchanger and the customer.

Best regards,
UnioChange admin June 8, 2024 23:06
Mohammad Shahryari,
Dear, we do not lie or deceive you. Whoever lies, you are. Firstly, your nationality is Iranian, and we do not deal with this country due to the sanctions imposed on it. Secondly, you violated this and changed the IP of your browser, as it also appears in your comment, and this is in violation of the rules of our site, and finally, you also lie. Because you were notified via email and you agreed to this when creating the request on the website and also in the email, and this appears in the attached screenshot. Therefore, we have placed your email in the blocked box and we cannot deal with people who disagree with us and harm our reputation.
https://ibb.co/cXKBWgR
Mohammad Shahryari June 9, 2024 12:16
You are a ***, you did not provide any service and *** $358 from me.
Mohammad Shahryari June 9, 2024 12:16
Dear users, please do not buy from these ***
See user comments
Not only did they *** from me, but they also *** from everyone else.
Mohammad Shahryari June 9, 2024 17:54
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari June 9, 2024 18:12
Hey uniochange
You did not refund my $358 for no reason
Your warm wallet is in the Whitebit exchange, and according to the AML rules, this exchange transferred all my Tether to your wallet.
But you kept my $358 and several other people's dollars in your wallet
The following wallet is yours, which contains 3885 dollars
https://tronscan.org/#/address/TSZeDRCVtMf2EtoGY5oZ2qQEKZStfy4iFS
These 3885 Tethers belong to the users that you have captured.
Mohammad Shahryari June 10, 2024 10:20
Hey uniochange
You did not refund my $358 for no reason
Your warm wallet is in the Whitebit exchange, and according to the AML rules, this exchange transferred all my Tether to your wallet.
But you kept my $358 and several other people's dollars in your wallet
The following wallet is yours, which contains 3885 dollars
https://tronscan.org/#/address/TSZeDRCVtMf2EtoGY5oZ2qQEKZStfy4iFS
These 3885 Tethers belong to the users that you have captured.
Mohammad Shahryari June 11, 2024 14:37
It's been 14 days and they still haven't refunded my $358.
Mohammad Shahryari June 12, 2024 08:35
It's been 15 days and they still haven't refunded my $358.
Mohammad Shahryari June 13, 2024 08:48
It's been 16 days and they still haven't refunded my $358.
Mohammad Shahryari June 14, 2024 09:00
Hey uniochange
You did not refund my $358 for no reason
Your warm wallet is in the Whitebit exchange, and according to the AML rules, this exchange transferred all my Tether to your wallet.
But you kept my $358 and several other people's dollars in your wallet
The following wallet is yours, which contains 3885 dollars
https://tronscan.org/#/address/TSZeDRCVtMf2EtoGY5oZ2qQEKZStfy4iFS
These 3885 Tethers belong to the users that you have captured.
Mohammad Shahryari June 15, 2024 07:59
It's been 18 days and they still haven't refunded my $358.
Mohammad Shahryari June 15, 2024 10:51
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari June 17, 2024 16:50
It's been 20 days and they still haven't refunded my $358.
Mohammad Shahryari June 18, 2024 10:19
It's been 21 days and they still haven't refunded my $358.
Mohammad Shahryari June 19, 2024 23:03
It's been 23 days and they still haven't refunded my $358.
Mohammad Shahryari June 22, 2024 07:22
It's been 25 days and they still haven't refunded my $358.
Mohammad Shahryari June 23, 2024 06:27
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari June 24, 2024 09:57
It's been 27 days and they still haven't refunded my $358.
Mohammad Shahryari June 25, 2024 10:42
It's been 28 days and they still haven't refunded my $358.
Mohammad Shahryari June 26, 2024 15:21
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari June 29, 2024 17:43
It's been 32 days and they still haven't refunded my $358.
Mohammad Shahryari June 30, 2024 08:45
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari July 1, 2024 07:42
It's been 34 days and they still haven't refunded my $358.
Mohammad Shahryari July 2, 2024 11:05
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari July 3, 2024 07:41
It's been 36 days and they still haven't refunded my $358.
Mohammad Shahryari July 7, 2024 10:18
It's been 40 days and they still haven't refunded my $358.
Mohammad Shahryari July 8, 2024 10:05
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari July 9, 2024 17:11
It's been 42 days and they still haven't refunded my $358.
Mohammad Shahryari July 11, 2024 00:33
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari July 13, 2024 04:19
It's been 46 days and they still haven't refunded my $358.
Mohammad Shahryari July 15, 2024 09:17
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari July 18, 2024 10:00
It's been 51 days and they still haven't refunded my $358.
Mohammad Shahryari July 19, 2024 20:35
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari July 22, 2024 09:48
It's been 55 days and they still haven't refunded my $358.
Mohammad Shahryari July 24, 2024 08:22
It's been 57 days and they still haven't refunded my $358.
Mohammad Shahryari July 25, 2024 05:25
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari July 26, 2024 21:45
It's been 59 days and they still haven't refunded my $358.
Mohammad Shahryari July 28, 2024 22:36
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari July 29, 2024 21:57
Hey uniochange
You did not refund my $358 for no reason
Your warm wallet is in the Whitebit exchange, and according to the AML rules, this exchange transferred all my Tether to your wallet.
But you kept my $358 and several other people's dollars in your wallet
The following wallet is yours, which contains 4591 dollars
https://tronscan.org/#/address/TSZeDRCVtMf2EtoGY5oZ2qQEKZStfy4iFS
These 3885 Tethers belong to the users that you have captured.
Mohammad Shahryari August 1, 2024 16:49
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 4, 2024 21:12
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 5, 2024 22:56
It's been 69 days and they still haven't refunded my $358.
Mohammad Shahryari August 7, 2024 10:19
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 10, 2024 22:08
It's been 74 days and they still haven't refunded my $358.
Mohammad Shahryari August 17, 2024 14:47
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 19, 2024 15:51
It's been 82 days and they still haven't refunded my $358.
Mohammad Shahryari August 25, 2024 07:17
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 25, 2024 07:18
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 25, 2024 07:18
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 25, 2024 21:41
It's been 89 days and they still haven't refunded my $358.
Mohammad Shahryari August 30, 2024 21:44
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 30, 2024 21:45
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari August 31, 2024 22:14
It's been 95 days and they still haven't refunded my $358.
Mohammad Shahryari September 2, 2024 15:29
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari September 5, 2024 22:31
It's been 100 days and they still haven't refunded my $358.
Mohammad Shahryari September 7, 2024 23:21
It's been 102 days and they still haven't refunded my $358.
Mohammad Shahryari September 14, 2024 09:21
It's been 108 days and they still haven't refunded my $358.
Mohammad Shahryari September 17, 2024 22:18
It's been 112 days and they still haven't refunded my $358.
Mohammad Shahryari October 2, 2024 11:14
It's been 126 days and they still haven't refunded my $358.
Mohammad Shahryari October 2, 2024 11:15
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
BestChange admin October 2, 2024 11:18
Dear Mohammad,

Please do not duplicate your review. The duplicate was deleted.
Mohammad Shahryari October 3, 2024 22:44
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
Mohammad Shahryari October 30, 2024 17:38
Dear users, please do not buy from uniochange
View user comments
Not only did they take my Tether and not hand over the voucher, they did the same to everyone else.
0
CommentRemove
Rizwan Ali 39.41.227.* September 2, 2024 09:38
According to the information available, the exchanger has no financial obligations to this user
Auto payout error waiting from last 2 hours but still not received pm.
Expand (9)
UnioChange admin September 2, 2024 09:40
Hello Rizwan Ali,
“Unfortunately, because we have the best exchange rate in the market, our reserve of PM (Perfect Money) was depleted at a tremendous rate. We kindly request you to return the funds.

Thank you
Claim solved
BestChange admin September 2, 2024 09:40
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Rizwan Ali September 2, 2024 09:42
We kindly request to complete the payment 7217 to my Perfect Money. Do not try to cheat please transfer.
Claim renewed
Rizwan Ali September 2, 2024 09:44
I will provide you Tether USDT address just refund me back.
UnioChange admin September 2, 2024 09:44
Rizwan Ali,
Unfortunately we will refund your usdt
Claim solved
Rizwan Ali September 2, 2024 09:56
I just sent you email with Tether TRC20 address for refund just and proceed please.
Claim renewed
UnioChange admin September 2, 2024 10:00
Rizwan Ali,
Processing
Claim solved
UnioChange admin September 2, 2024 10:07
We thank you for your patience and apologize for what happened. The funds have been returned to you. We wish you a great day
BestChange admin September 2, 2024 10:13
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
3
CommentRemove
Mostafa fadaee 5.160.78.* August 20, 2024 08:34
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
I sent 980 tether for give 1009.60776 E-voucherUSD but did not receive the voucher code.
For more than a week now, this exchange has not given me a definitive answer.
Expand (10)
UnioChange admin August 20, 2024 08:37
Hello Mostafa fadaee,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
BestChange admin August 20, 2024 09:56
Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin August 27, 2024 00:10
Mostafa fadaee,
Case solved
BestChange admin August 27, 2024 01:01
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Mostafa fadaee August 31, 2024 05:48
According to AML rules you have to return my money. I deposited 980 Tether.
Mostafa fadaee August 31, 2024 05:57
The worst exchange I have ever worked with.
UnioChange admin August 31, 2024 09:00
Mostafa fadaee,
Transaction refunded according to our terms and conditions
You accept it when creating order
Hash:
bb6b8638ac633de61178e2110a6bef341880eb11ca25089e96b23bb72be3af87
To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
Mostafa fadaee August 31, 2024 11:51
Dear Customer, Sorry, there was a technical error, the funds have not yet been returned to the address you specified. You will receive your funds up to 24 hours
This text was sent to me from the exchange after sending the above hash
This deposited wallet is not my wallet at all.
UnioChange admin August 31, 2024 11:59
Mostafa fadaee,
Here's proof that the address you sent to us can be found in the screenshot at this link:
https://ibb.co/RST8Vcq

Hash:
https://tronscan.org/#/transaction/bb6b8638ac633de61178e2110a6bef341880eb11ca25089e96b23bb72be3af87

Best regards,
Mostafa fadaee August 31, 2024 12:17
You made this picture yourself
Deposit my Tethers to the address I announced myself.
0
CommentRemove
Devon Swaby 76.65.44.* August 31, 2024 00:14
UNIOCHANGE is the best exchange, I'm recommending it to everyone!
Expand (1)
UnioChange admin August 31, 2024 00:19
Hello Devon Swaby,
We are glad you had a positive experience using our service. We wish you success

Uniochange team
0
CommentRemove
Andris 77.219.3.* August 30, 2024 21:22
Very fast and easy!
Thanks a lot.
Expand (1)
UnioChange admin August 31, 2024 00:19
Hello Andris,
We are glad you had a positive experience using our service. We wish you success

Uniochange team
0
CommentRemove
Joy Bangla 45.248.149.* August 25, 2024 05:52
What happened to server.
Expand (1)
UnioChange admin August 25, 2024 08:42
Hello Joy Bangla,
Working fine
0
CommentRemove
Abu 103.165.93.* August 15, 2024 05:06
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
My order blocked.why harassment me.

Please give my fund back.

Bestchange administration please help.
Expand (20)
UnioChange admin August 15, 2024 06:51
Hello Abu,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Abu August 15, 2024 06:55
What can i do now.please reply me.
UnioChange admin August 15, 2024 06:57
Abu,
Please follow our email and waiting investigation
Abu August 15, 2024 06:58
My fund was pure fund not stolen or sanction.please return my fund.
Abu August 15, 2024 07:13
Support team still didn’t reply.
UnioChange admin August 15, 2024 07:14
Abu,
Please waiting our team
UnioChange admin August 15, 2024 07:15
Check your email please and send required information and documents
Abu August 15, 2024 09:58
Document sent.please return my fund.
UnioChange admin August 15, 2024 09:59
Abu,
the information you provided is being reviewed. At the moment, the exchanger can’t influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team

To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
BestChange admin August 15, 2024 12:49
Hello Abu,

Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent is at High Risk or associated with illegitimate sources https://bc.to/3OMuw7
In this case, additional verification is required according to information security rules, international AML/KYC policy, and exchange service regulations. You agreed to the exchanger's rules when creating the order.

Since you provided the requested information to the exchanger, please wait for an answer. The complaint will be transferred to neutral status with the possibility of further comment.

Kind regards, BestChange administration.
Abu August 16, 2024 08:09
Already 1 day passed.please return my fund.its a just harasmenr.
Abu August 16, 2024 11:08
Bestchange administration please help i want to refund.
BestChange admin August 16, 2024 11:11
Dear Abu,

The inspection period may vary and depend on many factors. Please wait for a response from the exchanger according the situation.

Kind regards, BestChange administration.
Abu August 16, 2024 11:18
They not respond.
UnioChange admin August 16, 2024 11:19
Abu,
We already responded via your email and ask you waiting

Best regards,
Abu August 19, 2024 09:32
3days passed.please refund me.
Abu August 19, 2024 09:33
4 days passed.please refund my fund.
Abu August 20, 2024 10:58
5 day passed.when will i get refund?
BestChange admin August 20, 2024 11:06
Dear Abu,

Unfortunately, commenting on a review will not speed up the verification process. Please wait for a response from the exchanger according the situation.

Kind regards, BestChange administration.
UnioChange admin August 24, 2024 17:29
Abu,
Case solved , payment refunded
0
CommentRemove
User 194.233.167.* July 29, 2024 22:12
The best exchange i exchange USDT TRC20 to USDT BEP20 with a big volume it's done within two minutes
Recommended:)
Expand (0)
0
CommentRemove
Live101 104.28.240.* July 29, 2024 03:25
According to the information available, the exchanger has no financial obligations to this user
Profanities and abusive language were removed by the monitor's administration
This website seems to be ***. Bestchange admin should remove this. Their customer service is horrible. They dont response over the phone, whatapps or in email. Last night they suffer me a lot. Even they dont care theor customer.

I have read many of negative review about them and i think admin should review them and delist from this site. Last night i Have sent 1 usdt less then my order direction to pm. It takes 6 hours to finish their check. Horrible customer service.
Expand (2)
BestChange admin July 29, 2024 10:40
Hello dear user,

The exchanger informed us your order had been executed.

Please confirm receipt of funds.

Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin July 29, 2024 10:46
Hello Live101,
Firstly, this is your mistake as you canceled your request, so it was not executed. Secondly, you are contacting us outside of our business hours. Lastly, your request has already been completed except for our working hours.
0
CommentRemove
Babak 128.90.148.* July 18, 2024 22:03
Strongly trustable, I am many changes all the time fast and easy.
Expand (1)
UnioChange admin July 18, 2024 22:52
Hello Babak,
We are glad you had a positive experience using our service. We wish you success

Uniochange team
0
CommentRemove
John 220.246.100.* July 13, 2024 13:43
Arrived quickly.
Expand (1)
UnioChange admin July 18, 2024 22:50
Hello John,
We are glad you had a positive experience using our service. We wish you success

Uniochange team
0
CommentRemove
Devon Swaby 76.65.46.* July 9, 2024 01:27
A big thank you to UnioChange for such a wonder service,
the exchange was so quick and fast, I will surely continue to use your service, thanks again!
Expand (1)
UnioChange admin July 9, 2024 01:31
Hello Devon Swaby,
We are glad you had a positive experience using our service. We wish you success

Uniochange team
0
CommentRemove
Mina 156.210.138.* July 1, 2024 23:05
I made the transfer incorrectly the first time and I contacted support and the situation was dealt with professionally and the problem was solved and I got my money. I advise dealing with them with complete confidence.
Expand (1)
UnioChange admin July 11, 2024 01:20
Hello Mina,

We are glad you had a positive experience using our service. We wish you success

Uniochange team
0
CommentRemove
Abdihafid 45.130.202.* June 24, 2024 21:10
The claim's status has been changed to neutral by the monitor's administration
Sir Auto payout error please complete my order.
Expand (0)
0
CommentRemove
Md Robin Mia 103.120.44.* June 8, 2024 13:55
According to the information available, the exchanger has no financial obligations to this user
Payment Not Received.
Expand (3)
UnioChange admin June 8, 2024 16:09
Hello Md Robin Mia,
Checking
Claim solved
UnioChange admin June 8, 2024 16:11
Order already completed
BestChange admin June 8, 2024 16:28
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
3
CommentRemove
Jay 49.36.83.* June 7, 2024 20:34
Service good
support good on email and live chat
must improve whatsapp and telegram support they are offline there
overall nice.
Expand (0)
0
CommentRemove
Hou 78.129.171.* May 29, 2024 21:13
The AML case arose due to high-risk markers in the assets that the user had sent
I paid 4868 Tether to this exchange 5 days ago, but they hold my money and take many new documents from me a day.
selfie photo
Manuscripts
Selfie video
Identity photo
withdrawal history
Recieved history
Confidential chats with my clients
Residence bill
They also ask for my confidential and personal issues.
They have bothered me too much. I have lost a lot these few days since they stole my money. The client sent Tether into my personal wallet and I give them Perfect Money in return. I have sent Tether from my personal wallet to this exchange and I have also sent them the proof. But unfortunately, they don't want to understand and steal my money and ask for a new documents. Return my money as soon as possible.
Money has been sent from my personal wallet for this exchange. I can't find my clients and force them to explain why or where they sent the money for me. If the rules are violated, then do not serve me and refund the money you stole from me as soon as possible.
I'm tired of you asking me for documents and explanations.
Expand (8)
UnioChange admin May 29, 2024 21:26
Hello Hou,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Claim solved
Hou May 29, 2024 21:35
I fully cooperated with you and sent you any documents you requested. You are invading the privacy of my life.
I very respectfully sent you whatever you asked for, but I'm tired. Please investigate my problem as soon as possible and refund my money.
Claim renewed
UnioChange admin May 29, 2024 21:53
Hou,
You agreed to the exchanger's rules when creating the order.
Claim solved
UnioChange admin May 29, 2024 21:54
Please next time check the source of your funds to avoid this situation again
Hou May 29, 2024 22:02
Ok
How long do I have to wait for refund my tether?
Claim renewed
UnioChange admin May 29, 2024 22:14
Hou,
the information you provided is being reviewed. At the moment, the exchanger can’t influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team

To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
Claim solved
Hou May 30, 2024 19:13
They say they will refund my money, but they take 5% of it as a fee. 5% of it becomes 244 dollars. What is this fee? Have they given me a service that they want for a fee? I want all the money I paid. This is officially theft. Please follow up to get all my money back.
Claim renewed
UnioChange admin May 30, 2024 19:38
Hou,

Please check our terms and conditions https://uniochange.com/aml/ you accept it when creating order
Next time please check your source of funds because this damage our business
Claim solved
3
CommentRemove
CEO OF M Saqib Exchanged Services 37.111.149.* May 19, 2024 19:04
Personal data was removed by the monitor's administration
I Exchanged my USDT trc20 into Perfect Money
We also Exchanged All Digital Currency into pkr + Digital Currency
So do contact with us
***
Expand (1)
CEO OF M Saqib Exchanged Services May 19, 2024 19:09
Thanks your Services are full trusted.
0
CommentRemove
Paki 51.15.48.* April 6, 2024 07:44
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
It seems that this exchange is not automatic because half an hour has passed since I paid, but it is still in the status of waiting for merchant confirmation.
Expand (2)
BestChange admin April 6, 2024 09:23
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
UnioChange admin April 6, 2024 10:53
Hello Paki,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
0
CommentRemove
Md Shakil Ahmed 202.168.85.* March 20, 2024 10:46
This exchange best exchange. Always Exchange my Perfect money to USDT.
Expand (1)
UnioChange admin March 20, 2024 12:14
Hello Md Shakil Ahmed,
We are glad you had a positive experience using our service. We wish you success
0
CommentRemove
Ruhel Ahmed 82.167.8.* February 26, 2024 13:28
It's my second time to buy Perfect Money USD from UnioChange exchanger. Best trustable service and very fast.
Expand (1)
UnioChange admin February 26, 2024 13:29
Hello Ruhel Ahmed,

Thanks mr ruhel

We are glad you had a positive experience using our service. We wish you success
0
CommentRemove
Mohammad Noyon 202.86.222.* December 18, 2023 11:11
Good Service.
Expand (1)
UnioChange admin December 18, 2023 11:12
Hello Mohammad Noyon,
Thank you for your review.
We are glad you had a positive experience using our service. We wish you success
0
CommentRemove
Sashana 65.48.165.* December 10, 2023 08:08
Fast! I'm very impressed!
Expand (1)
UnioChange admin December 10, 2023 09:07
Hello Sashana,
Thank you for your review.
We are glad you had a positive experience using our service. We wish you success
0
CommentRemove
Yana 194.233.167.* December 4, 2023 13:48
Recommend, exchange 70,000 USDT to pm in 5 minutes only!
Thanks for uniochange team.
Expand (1)
UnioChange admin December 10, 2023 09:07
Hello Yana,
Thank you for your review.
We are glad you had a positive experience using our service. We wish you success
0
CommentRemove
Ersan 92.45.223.* November 20, 2023 14:09
Issue has been fully resolved
The AML case arose due to high-risk markers in the assets that the user had sent
Profanities and abusive language were removed by the monitor's administration
Never ever ever use this exchange.
more than 3 days ago I sent 15000 USD to change perfect money they don't process my order and ask me about source of my transactions.
But I have so many changes by this wallet with other exchangers who are listed on bestchange.com and I dont have any similar problem.
They Request:
screen of all of your transactions
screen of your chat with your client
time and price of your deales
video of your idcard and slefi
and so many more.
Even Binance do not ask these docs for verification
whatever I sent all of them
but in final request they ask me:
ask the your client to provide the screenshots of all other withdrawals!
But all this was an excuse, so I asked them to refund my usdt, but they said: this is our rules and we can not refund it!
they try give possitive feedback with small orders to get your trust and after they will block your funds in big orders.
If you read the latest users' feedbacks, aboute this exchange you will notice this.
I hope the bestchange management attention to this issue and refund my USDT.
tha.
Expand (4)
UnioChange admin November 20, 2023 14:11
Hello Ersan,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Ersan November 20, 2023 14:41
If there is a problem with one of the transactions that my client made in the last 10 months, there is nothing wrong with not placing the order and returning it so that your balance is not at risk.
But there is no reason to take it for yourself. Because otherwise, this is a clear example of ***.
Or maybe you say this to all customers who transfer a large amount of money?
BestChange admin November 28, 2023 04:36
Hello Ersan,

According to the information we have, the funds were received by you.

Please confirm the receipt of funds from the exchanger's administration.

Kind regards, BestChange administration.
Ersan November 29, 2023 07:55
Although I sent all the requested documents, unfortunately they did not complete the order and finally after deducting 5% of the amount ($750) they deducted $15,000 and returned the rest. They declared one of my transactions 10 months ago that was done by a customer as the reason for this, even though I showed them with a document that another person made this deposit to my account and it was not fair that 750 dollars reduce from my funds.
I suggest to other colleagues that they must read their rules before working with this exchange, because all the rules are written for their own benefit, that's why I don't recommend using it to any of my colleagues.
A satisfied customer introduces you to a new customer, but an unsatisfied customer drives away new customers from you.
so I will cooment every where about the unfairness of this exchange on the excuse of ruls. in the real world and on social media.
special thanks from bestchang admin for follow this problem.
best regards.
0
CommentRemove
Morteza 145.239.17.* November 17, 2023 17:52
Issue has been fully resolved
The AML case arose due to high-risk markers in the assets that the user had sent
The uniochange exchange is a *** and *** my money. It said there was an AML problem for my money without reason and reduced my money. Because I had deposited 15,000 Tether to them, they *** me of my money.
Expand (3)
UnioChange admin November 17, 2023 17:57
Hello Morteza,
First, your money contains dirty money, and we requested an investigation from you about that, and your money was recovered according to the email conversation that took place between you, and you agreed to all the conditions. Finally, you can submit a complaint here just in case you do not receive your money according to the bestchange terms
Morteza November 17, 2023 19:30
Prove to me that my money was dirty. How can you say without reason that my money was dirty?
BestChange admin November 20, 2023 11:19
Hello Morteza,

Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, namely Sanctions, screenshot https://prnt.sc/9c3muCHQyveu

In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order. Please pay attention to clause 3 of the rules https://uniochange.com/aml/

The exchanger informed us that the funds were returned to you.

To avoid similar situations we recommend that you independently perform AML-checking of your assets before making an exchange.

Kind regards, BestChange administration.
0
CommentRemove
Amir 185.162.235.* November 9, 2023 18:31
Issue has been successfully resolved by the exchanger's administration
Hello, I poured Tether to convert into a Perfect Money voucher My payment was made, but the payment for this site was not made for me and the voucher was not sent to my email But my conversion has been done successfully Their support is not online now.
Expand (2)
UnioChange admin November 9, 2023 19:14
Hello Amir,
Order already completed
Claim solved
BestChange admin November 9, 2023 19:33
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Babar Khan 37.111.129.* October 17, 2023 08:13
According to the information available, the exchanger has no financial obligations to this user
81994 order id

Order not processed since a hour.
Expand (2)
UnioChange admin October 17, 2023 08:18
Hello Babar Khan,
Order already completed please remove feedback

Best regards,
Claim solved
BestChange admin October 17, 2023 08:28
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
David 94.202.120.* October 6, 2023 14:09
Issue has been fully resolved
Made an exchange for unionchange! i have never seen such horror before!

5 hours pass — no one translates or says anything! support ignores and responds once every 3-4 hours. The application fell on medium risk aml (gambling) — they asked me for everything they could

passport video
video with date sheet
all screenshots of my wallets
all transaction hashes
we requested correspondence where i received the money from (inadequately simple)

i provided them with absolutely everything — i wait 3 hours and they answer me — send the necessary materials! it's just shocking! i wrote everywhere possible (telegram / whatsapp / website / mail)

reply once every 3 hours! i have never seen such bullying of a client! they will waste not only your time — but also your nerves! the last exchange they had — i would not recommend it to anyone!

i hope with this approach to customers they will close as soon as possible. Think a thousand times before changing anything here! don't look at the course — you will not have nerves enough to survive all of this!

10 hours have passed since the request — at the moment (18:08), no one has transferred money to me! perhaps they are scammers.
Expand (27)
UnioChange admin October 6, 2023 14:12
Hello David,
Your transaction under AML frozen we received required information so we asking you waiting until investigation finishe
David October 6, 2023 14:14
The claim is not resolved — until you return my $7,000 = I provided all the information a long time ago! You have already been convinced 100 times that this is not money laundering! I even sent you correspondence!
UnioChange admin October 6, 2023 14:15
David,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
David October 6, 2023 14:41
The whole day has passed — I provided you with everything you asked for, absolutely everything

Passport
Wallet screenshots
Transaction hash all
Video with leaf
Passport video
Passport photo
Correspondence from where cryptocurrency
I even posted screenshots of how I personally withdrew this cryptocurrency
Provided to you from which site!

It's been a long time! You don't tell me how long I have to wait — you don't say anything! You're just keeping my money!
David October 6, 2023 14:43
I also sent an official request to the AML BOT company — where they told me that there are no high risks — this is STAKE — more than a million people play on the site! Everyone gets everything out — you have a check! I don't mind your checking! But how long do I have to wait? I created an application at 8 am, more than 10 hours have already passed!
UnioChange admin October 6, 2023 15:12
David,
Still your transaction under investigation
David October 6, 2023 15:13
So don't close the ticket! i have a complaint i am waiting for a solution.
David October 6, 2023 15:14
Ïðîáëåėā íå ðåøåíā! Âāė íāïðāâëåí îôčöčāëüíûé įāïðîņ îō bestchange ōāę æå.
David October 6, 2023 15:14
The problem is not solved! An official request from bestchange has also been sent to you.
UnioChange admin October 6, 2023 15:17
David,
Unfortunately still your transaction under investigation
David October 6, 2023 15:17
Since it is under investigation, why are you closing the ticket?
UnioChange admin October 6, 2023 15:18
David,
Not close still under investigation
David October 6, 2023 15:19
Are you kidding? I've been waiting all day! I provided you with all the evidence! What else do you need, write me, I will send everything you need, I told you — what other evidence should I provide?
UnioChange admin October 6, 2023 15:19
David,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
David October 6, 2023 15:20
Are you kidding? I've been waiting all day! I provided you with all the evidence! What else do you need, write me, I will send everything you need, I told you — what other evidence should I provide?
UnioChange admin October 6, 2023 15:21
David,
We ask administrators of bestchange to stop this repeat comments from user
David October 6, 2023 15:22
I'm not repeating comments — my problem is not solved! Return my $7,000 — I provided you with all the evidence! What else do you need write, I will provide it in any form.
UnioChange admin October 6, 2023 15:24
David,
Again
according to the analysis carried out by AML, the cryptocurrency you sent has a High Risk or is associated with illegitimate sources, including Sanctions, Stolen coins and Gambling.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating the order.
David October 7, 2023 05:48
The problem is still not resolved — support does not respond!
David October 7, 2023 12:57
This money was for plane tickets! support will not answer anything completely ignoring my messages for the second day already

i can't get my $7,000, i never broke anything! i change everything all the time without any problems! i provided all the evidence — everything they asked for — and now they are simply silent, keeping my money.
UnioChange admin October 7, 2023 15:11
David,

We checked and still your transaction under investigation
David October 8, 2023 12:26
Still no one is answering! Nobody returned my money! $7000 is still at the exchanger.
David October 8, 2023 19:26
Good evening — there has been no answer from you for 3 days! I will provide you with all the requested documents and evidence of the exchange!

Give me back my money — which I urgently need!

Or return them to my wallet from where they were sent — you don’t need to keep them! Or write how long it will take for me to expect the money!
David October 9, 2023 15:53
Uniochange administration give an answer when should i expect my money?
David October 10, 2023 06:32
Give me back my $7,000, I've been waiting for 6 days already! You don't answer me!
UnioChange admin October 10, 2023 10:40
David,
the information you provided is being reviewed. At the moment, the exchanger can’t influence the situation's resolution speed.
We also wish to resolve the situation as soon as possible and await the decision from aml team

To avoid such situations, we recommend independently performing an AML check of your assets before exchanging.
UnioChange admin October 12, 2023 17:13
David,
Issue has been fully resolved, thanks for patience and understanding
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Babar Khan 37.111.135.* September 23, 2023 04:43
Issue has been fully resolved
My order on checking so long please process fast
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UnioChange admin September 23, 2023 05:23
Hello Babar Khan,
Order delayed because you not send exactly amount as an order please next time send exactly amount as an order
Order completed now by operator
Claim solved
BestChange admin September 24, 2023 09:02
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
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kaif Halven 107.189.31.* August 27, 2023 07:20
I really like this exchanger, It's pretty fast, I haven't had any problems with this page. I will use in the future.
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Rakib 198.98.48.* August 27, 2023 07:15
Stable instant exchanges are always at a great rate.
Thanks and recommend!
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Samia 107.189.13.* August 26, 2023 17:01
The exchanger in my opinion is the best! The easiest, fastest and most reliable! Thank you very much!
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Samia islam 185.220.100.* August 26, 2023 16:48
The user-friendly interface and swift transactions make this my go-to crypto exchange. Give it a try; you won't be disappointed!
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Siraj Uddin 123.253.198.* August 26, 2023 16:38
My PM to USDT TRC20 was as if it was instant. I did a big 4 digit transaction, keep it up. Very reliable exchange!
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Omedali 103.229.45.* August 23, 2023 06:08
Money appeared almost immediately after transaction confirmation. Great!
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Shifa 103.229.45.* August 21, 2023 16:25
Got a wonderful experience with the service! Would definitely recommend my friends and use it myself again. Keep it up!
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Mst.Nasrin 103.25.248.* August 21, 2023 07:06
Great use experience for exchanging my eth to usdt. My swap was processed in a few minutes with an excellent rate, which turned out to be even a little more than was indicated at the stage of creating the exchange. I am grateful and will come back again
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Millat Hossain 37.111.237.* August 17, 2023 23:26
Great Exchanger, Really very good service is here, Uniochange is very expensive and unique faster service, everyone creat order and get faster service wow
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Ayman moudhich 160.179.49.* April 20, 2023 12:29
What a legendary service thank you very much , guys im a good customer of uniochange , there is no society like them trust me
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Ali 154.160.30.* April 8, 2023 19:29
Lack of any evidences confirming the accuracy of the information given down below
I do not recommend to anyone exchange scummed 3000 PM and After long period of customer support entertainment, they are asking me 20% discount from my money to receive refund from them.
Expand (45)
UnioChange admin April 8, 2023 19:31
Hello Ali,
Your order already completed check account at perfectmoney
Ali April 8, 2023 19:37
Order is completed yes into the wrong wallet, i explained, and it is been refunded back to your wallet batch No. 505143283. After 1 month and half and have been fallowing u to refund me and you ask me 20% of my money to get it back.
UnioChange admin April 8, 2023 19:38
Ali,
The amount of 3000 USD has been withdrawn from your account. Accounts: U12733058->U19686548. Memo: API Payment. Order N57579 _uniochange.com.. Date: 20:26 07.02.23. Batch: 505058864.
Ali April 8, 2023 19:41
You made a direct replenishment of the wallet, without creating an application, so you received a refund, the batch for searching 505143283, we recommend that you replenish the next time according to the instructions
UnioChange admin April 8, 2023 19:41
Ali,
Send us a screenshot from the account proving that you sent the amount back to our account in order to make sure that we already have a lot of transactions with this account so I enclose a screenshot from the recipient's account proving that the amount was sent otherwise we can't help you unfortunately
Ali April 8, 2023 19:44
The money is back to your account i do not need to proceed order with you again, send back my USDT to the same wallet you received from. Perfect money confirmed you received refund back. I complaint will stand for ever until i get back my USDT
UnioChange admin April 8, 2023 19:50
Ali, Unfortunately, we always receive payments from this account to prove that you own this transaction. Please send a screenshot of the account with the transaction. Otherwise, we are unable to help you.
Ali April 8, 2023 19:53
I have already proven to you sent you hashtag and screenshot from my USDT wallet, there is nothing to discuss here, i am requesting you to send back my USDT to the same wallet you received from in the order. I don’t understand what you are trying to say
UnioChange admin April 8, 2023 19:54
Ali,
Please send screenshot from this account U19686548
Ali April 8, 2023 20:02
Do not try to change my request in other way i am not asking you perfect money to send me, i am asking to send me my USDT back. you have received your perfect back from same wallet you sent to, and perfect money is my witness, i am asking you to send me back my USDT same wallet you received from. Do not drop my complaint i assure you i will renew every second until you give me back my money
UnioChange admin April 8, 2023 20:04
Ali,
So i see your order already completed and funds send to perfectmoney if you refund payment please send screenshot from account at perfectmoney otherwise we can help you
Ali April 8, 2023 20:06
Kindly send my USDT Back do try to out Smart here
UnioChange admin April 8, 2023 20:56
Ali,
How and order already completed?!!
Ali April 8, 2023 20:57
Please refund my USDT BACK to the same wallet you received from.
UnioChange admin April 8, 2023 20:58
Ali,
?!!! Again order already completed and payment send to perfectmoney account
Ali April 8, 2023 21:04
You sent the perfect money to the wrong wallet and they refunded back to you after I contacted them, i am not accepting deduction of 20% of my money. You already wasted my time enough, please refund my USDT you have your perfect money already.
UnioChange admin April 8, 2023 21:05
Ali,
Sir we automatic exchange you put wrong this your mistake not us
Ali April 8, 2023 21:13
But I contacted the wallet owner and the made refund back to you with the batch No. 505143283 from same wallet you sent to, after receipt of refund you denied them perfect money customer support confirmed to me receipt of this funds back. After long story you ask me a deduction of 20% of my funds to get refunded, that is what i am not accepting here to end about your claim i am requesting you to send me back my usdt back in the same wallet i sent from. What is hard for u to refund the USDT you received as you can not deny again pm is back to your wallet!!!
UnioChange admin April 8, 2023 22:17
Ali,
How to refund usdt !! And order already completed and if you refund pm please send screenshot about transaction at perfectmoney account to prove your words correct
Ali April 8, 2023 22:26
Please send me my USDT back to the wallet you received from in this case there is no reason to ask me 20% from my money I don’t need your trade, i am telling you send back to the USDT wallet you received from and keep telling me send me screenshot, of my USDT wallet? You have your perfect money let me have my USDT and trade the reliable exchangers. Do not try to drop my claim. It will stand until you refund my money back.
UnioChange admin April 8, 2023 22:27
Ali, please don’t repeat words order already completed
Ali April 9, 2023 01:15
Refund my money, such your type of platform should be removed here. You will never expect me to back down my claim until you send my USDT back, ripper
UnioChange admin April 9, 2023 01:33
Ali,
Once again, I see that your application is complete, and I see that you made a mistake by placing a wrong account and you want to blame your mistake on us, and this will not work for you, so do not try
Ali April 9, 2023 01:39
Have you not receive-back the perfect money from the same wallet you sent to, with batch No. 505143283 ? see how stupid scammer you are trying to scam me 20% of my funds! For what reason shall i expect you to deduct this amount from me! Stop pretending and send back my USDT no more trade with u ever.
UnioChange admin April 9, 2023 01:44
Ali,
Please do not accuse us or send unacceptable words. We wanted to help you, but then we discovered that you are trying to blame us for your mistake. Therefore, if your words are correct, please attach a screenshot showing that you sent the amount from the receiving account. Otherwise, you are saying only words, and also what you are doing is against the laws of bestchange because Your request has already been completed with us, and there is proof of that
BestChange admin April 9, 2023 07:06
Hello Ali,

We kindly ask you to provide us with the evidence requested via email.

Kind regards, BestChange administration.
Ali April 10, 2023 01:49
@ Admin Bestchange.com i am glad you come into my resolution i sent you into the asked details om the mail. Thanks in Advance.
UnioChange admin April 10, 2023 01:50
Ali, response at email not here
Ali April 10, 2023 01:53
Do not drop my complaint until Admin resolve. I do not need your response you already failed to resolve before we come to public dispute.
UnioChange admin April 10, 2023 01:53
Ali,
Order already completed you claim only if your order not complete
Ali April 10, 2023 01:58
You can’t fool public, you first denied receipt of my funds and later asked me 20% sum of the money. What a big thief you are!!!
UnioChange admin April 10, 2023 02:02
Ali, We did that to you as compensation because you are our client, but then we found that you covet more, and you want to blame us for putting the wrong account number and you said that yourself. So now we cannot solve your problem. You can solve it with the wrong account that received the amount, not with us.
Ali April 10, 2023 02:14
Still another lie again for the public, for correction the money is refunded back to you and you denied receipt after everything thing is cleared by perfect money you ask me 20% of the funds here i told you i am not will to give out 20% and requested to cancel trade and send back my usdt to the same wallet you received from as the perfect money you sent is refunded to your wallet. More over the account i need to fund is not wrong just made mistake from the method that is direct transfer to save fees from perfect money transfer, my worst i fail to your scam trap. Get lost and send back the USDT you received to the same wallet you received from, what risk into that!!!
UnioChange admin April 10, 2023 02:19
Ali,
Great give us here screenshot from refund at perfectmoney account?!
Ali April 10, 2023 02:33
There is no reason because i am not trading with you anymore and not ready to receive perfect deducted 20% from it, send the USDT back to the same wallet you received from. you have your perfect money transaction 505143283 batch provided and perfect money confirmed refund is valid and true, let me have my USDT.
UnioChange admin April 10, 2023 02:34
Ali,
Again where screenshot of refund at perfectmoney account?
Ali April 10, 2023 02:35
Just send back the USDT to the same wallet you received from ripper no 20% for u here
UnioChange admin April 10, 2023 02:36
Ali,
Once again where screenshot of refund to proof your words?
Ali April 10, 2023 02:44
There is no honer of your trades you are just a ripper no 20% for u get lost
UnioChange admin April 10, 2023 02:45
Ali, i see you not have any proof of words where screenshot of transaction at perfectmoney?!
Ali April 10, 2023 02:48
Trying to change directions as always no 20% for u thief
UnioChange admin April 10, 2023 02:49
Ali, Now you are lying and saying that you did not make a mistake and that you actually sent to a third party to save the sending commission. First, this is contrary because we do not accept a third party. Secondly, if you did that to save, then why did you ask the third party to return the amount?? I see that you are still trying to defraud us and also speak without any evidence to prove your words
Ali April 10, 2023 02:54
You can respond here second by second but not at your customer service when the customer complaint to you i thank best exchange that is why I never traded direct to you. I trade millions here if you think you can scamm me forget that
UnioChange admin April 10, 2023 06:39
Ali, again you speak without any proof!!
BestChange admin April 10, 2023 15:50
Dear Ali, please provide the evidence that the exchanger requires. We have sent guidelines to your email.
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