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Paynote exchanger
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| Status: | active | Paynote reviews: | 010239 | |
| Exchange rates: | 290 | Volet TS: | — | |
| Reserve: | $1 749 648 | Perfect Money TS: | 60.70 | |
| Age: | 10 years 6 months | WebMoney BL: | — | |
| On BestChange: | 2 years 6 months | MyWOT rating: | 3.0 | |
| Country: |  |
Estonia | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Paynote have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Paynote administrator resolve the problem more quickly. If you didn't like the Paynote's service and want to write about it, use the Comment review type. |
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Add a comment:
| Greg |  |
94.174.234.* | September 17, 2024 16:20 |
I used it in the first place, it was okay!
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| Karl |  |
109.98.234.* | September 17, 2024 14:28 |
Nothing extra, everything is really fast. Great exchange, I recommend it to everyone.
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| Chris |  |
201.102.41.* | September 16, 2024 14:53 |
The second exchange, I like it more and more. The exchange is fast and reliable. I already have the funds on the application.
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| Atlant |  |
60.240.127.* | September 15, 2024 14:47 |
15 minutes and it's okay.
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| Sean |  |
188.138.210.* | September 14, 2024 15:31 |
Thanks for the great service. You are working on your conscience! Keep it up.
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| Din |  |
109.177.66.* | September 14, 2024 13:09 |
Thank you so much for sharing. The exchange itself was done very quickly, although there was a delay on my part.
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| Bob |  |
41.42.174.* | September 13, 2024 15:17 |
I'm just pleasantly surprised everyone is very fast I use it repeatedly All clearly Super Replacement.
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| Barry |  |
91.153.34.* | September 13, 2024 13:37 |
Thank you very much! Good exchange rate, fast exchange, correct and polite operator, it's a pleasure to work with an exchanger.
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| Jared |  |
80.104.65.* | September 13, 2024 11:57 |
A normal exchanger, everything is on the same level!
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| Owen |  |
85.87.102.* | September 12, 2024 16:47 |
I often swap here.
Fast and high!
Another exchange as usual is great!
Fast and high!
Another exchange as usual is great!
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| Toby |  |
78.180.200.* | September 12, 2024 15:18 |
Thanks to the service for sharing as quickly as possible.
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| Elif |  |
201.189.64.* | September 12, 2024 12:29 |
The courses aren't the best, but the value for money is definitely top notch.
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| Matt |  |
89.114.64.* | September 11, 2024 17:17 |
A good exchanger with a good rate.
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| Eddy |  |
77.110.186.* | September 11, 2024 15:04 |
A clear interface, the operator consulted and the exchange took place.
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| Smith |  |
213.125.140.* | September 10, 2024 16:37 |
Excellent exchange service, good rate, work fast, there is always feedback.
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| Fred |  |
187.86.175.* | September 10, 2024 15:09 |
Nice exchange rate! Underground support! And speed.
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| Neter |  |
103.120.114.* | September 6, 2024 18:00 |
A reliable exchange with friendly staff.
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| Jeff | |
84.127.44.* | September 6, 2024 14:40 |
Great service, the most intelligent operator who helped me figure it out, I recommend only here for exchanges.
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| Bob | |
217.165.15.* | September 5, 2024 16:46 |
The service works like a clock. Instant exchange.
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| Paul |  |
24.207.45.* | September 5, 2024 15:21 |
Fast, clear, convenient. Thank you very much.
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| Maxim |  |
83.172.46.* | August 31, 2024 21:42 |
Mention of a third-party resource was removed by monitor's administration
According to the information available, the exchanger has no financial obligations to this user
30.08.2024 happened such a problem not pleasant. It was necessary to exchange USDT (Ton) for bitcoin, I went to look at the exchangers came Paynote filled out the application all nicely done. The payment button pops up, I thought it would just be a bill as usual, but no QR code popped up and later there was just an address for payment, I pay, and later I see that something also appeared at the bottom and it turned out to be a QR code and there is a small font written “payment purpose” this payment purpose was loaded far not immediately and not quickly, after a while) although the money has already gone, I understand that I will not get anything in response write to support with this problem. I answer “now it's late write tomorrow” I write in the afternoon at about 15:00 Moscow time again explaining the problem, I did not even respond) I can not attach a screenshot unfortunately. After a lot of time I write to support, and they just say to me, we don't know anything, I can't help, write to mail))))))
We get the result:: the bill had to pay twice because the first payment did not count.
Support kicks to the mail and nowhere to answer))))
Well at least for two payments money came already happy sps.
Translated with ***
We get the result:: the bill had to pay twice because the first payment did not count.
Support kicks to the mail and nowhere to answer))))
Well at least for two payments money came already happy sps.
Translated with ***
| BestChange admin | September 1, 2024 03:08 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Paynote admin | September 1, 2024 07:54 |
Hi,
1. You are lying when you say that the TAG is loaded later and in small letters. The tag is displayed simultaneously with the address and has a separate QR code of the same size as the address.
2. We immediately informed you that for mistakenly sent transfers you need to contact by email, but you did not do this, and the next day you wrote again in the live chat. Live chat will not be able to resolve this issue, since it takes more than one day and requires a lot of confirmation (screenshots and videos) that it was you who sent this transfer, and did not open a transaction for the amount from the wallet history, which does not have a tag.
3. We also informed you that the return of mistakenly sent transfers requires negotiations with our wallet provider. In addition, the wallet provider charges a fee of 50 USD for this procedure.
We are waiting for a request by email to start this procedure
1. You are lying when you say that the TAG is loaded later and in small letters. The tag is displayed simultaneously with the address and has a separate QR code of the same size as the address.
2. We immediately informed you that for mistakenly sent transfers you need to contact by email, but you did not do this, and the next day you wrote again in the live chat. Live chat will not be able to resolve this issue, since it takes more than one day and requires a lot of confirmation (screenshots and videos) that it was you who sent this transfer, and did not open a transaction for the amount from the wallet history, which does not have a tag.
3. We also informed you that the return of mistakenly sent transfers requires negotiations with our wallet provider. In addition, the wallet provider charges a fee of 50 USD for this procedure.
We are waiting for a request by email to start this procedure
Claim solved
| Maxim | September 1, 2024 10:13 |
It doesn't make sense for me to cheat on a bill that didn't have a purpose of payment. I now specifically went to your site again opened the transaction to demonstrate that the tag does not appear immediately, as you can see in the screenshot it is so https://imgur.com/a/5b0qQ8D.
Further, the fact that your provider charges a fee for the return of 50$ maximum illogical if the error was not even from my side. All the more you want to say that I have to lose 80% of my balance on the commission in which I am not a winomat.
Further, the fact that your provider charges a fee for the return of 50$ maximum illogical if the error was not even from my side. All the more you want to say that I have to lose 80% of my balance on the commission in which I am not a winomat.
| Maxim | September 1, 2024 10:14 |
Yes and I wrote to your mail, no one has replied to me so far.
| Paynote admin | September 1, 2024 10:46 |
The screenshot shows that the wallet and the tag are the same size. And you were lying that the tag is hidden in small print and does not appear immediately. This is a dirty method of deception in order to shift the blame to the exchanger.
Our wallet provider charges a fee for the work of identifying a transfer without a tag, because hundreds of transactions are sent to one wallet per day, and only the tag determines its purpose, and if there is no tag, the provider must check that this deposit is not associated with some other client who has already received a deposit, this is a lot of work. And we explained this to you, and you pretend not to understand. This is the second deception in order to shift the blame to the exchanger.
Our wallet provider charges a fee for the work of identifying a transfer without a tag, because hundreds of transactions are sent to one wallet per day, and only the tag determines its purpose, and if there is no tag, the provider must check that this deposit is not associated with some other client who has already received a deposit, this is a lot of work. And we explained this to you, and you pretend not to understand. This is the second deception in order to shift the blame to the exchanger.
| Maxim | September 1, 2024 11:02 |
You noticed in the screenshot that everything is supposedly the same size, but you didn't notice that again the tag is not visible, which is what I was talking about. Initially, when I wrote to support, I thought I really didn't notice and submitted the work without the TAG, but as I found out later, the TAG shows up later or not at all. Instead of acknowledging the system error and responding to my email, you respond here and shift all the blame to me. Although I am a normal person who trusted your service and decided to make an exchange.
I understood about the provider's commission from the beginning, but it's not logical to charge $50 for a payment of 70 bucks.
Again, what I transferred without TAg I did not do on purpose, during the period of transfer of this payment the destination was simply not there, which I realized later.
So I don't agree with such a commission and I'm waiting for a full refund.
I understood about the provider's commission from the beginning, but it's not logical to charge $50 for a payment of 70 bucks.
Again, what I transferred without TAg I did not do on purpose, during the period of transfer of this payment the destination was simply not there, which I realized later.
So I don't agree with such a commission and I'm waiting for a full refund.
| Paynote admin | September 1, 2024 11:23 |
the tag is clearly visible on your screenshot, but you say it is not visible. A more than strange explanation.
Also still haven't received your email request
Also still haven't received your email request
| Maxim | September 1, 2024 12:00 |
Https://imgur.com/a/p0LuH0D You can see exactly? that there is a second qr code earlier when I tried to scan it only the address of sending was inserted, the purpose of payment (number) was not there, so what should I specify if there are no digits?
| Maxim | September 1, 2024 12:03 |
I wrote to you again on the mail apparently yesterday's message did not come, or went to spam.
| BestChange admin | September 4, 2024 07:22 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
| Maxim | September 4, 2024 21:16 |
Hello BestChange administration, confirm the fact that I was refunded only 20$ out of 70$ the rest of the money they refuse to return because the proder takes a commission for the return of 50$ and this money they returned to me allegedly from their own).
All the blame for the transfer they shift to me, without trying to understand, all they say is what you can see on the screenshot, although on the screen there are two qr-codes one is responsible for the transfer, the other is unknown, as it later became clear it was necessary to scan two qr-codes to the second of them indicated the purpose of payment, although no one in the instruction does not say that you need to scan both qr-codes. After some checks it became clear that in the line “TAG” there are digits — which should be specified in the transfer in my case they were absent. But the administration of the project says that I do not know cryptocurrency and I am guilty, and they can give me only 20$ instead of 70))) I took these pennies and sent them to charity. But the refund was not fully executed.
All the blame for the transfer they shift to me, without trying to understand, all they say is what you can see on the screenshot, although on the screen there are two qr-codes one is responsible for the transfer, the other is unknown, as it later became clear it was necessary to scan two qr-codes to the second of them indicated the purpose of payment, although no one in the instruction does not say that you need to scan both qr-codes. After some checks it became clear that in the line “TAG” there are digits — which should be specified in the transfer in my case they were absent. But the administration of the project says that I do not know cryptocurrency and I am guilty, and they can give me only 20$ instead of 70))) I took these pennies and sent them to charity. But the refund was not fully executed.
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| Jonh | |
90.214.191.* | September 4, 2024 16:51 |
Very nice rate and minimum exchange threshold. I recommend.
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| Peter | |
78.173.39.* | September 4, 2024 15:12 |
There was a problem and responsive staff quickly met halfway and solved all problems, highly recommend this service!
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| Veli | |
151.49.157.* | September 2, 2024 16:21 |
The application will be processed promptly as usual.
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| Max | |
27.145.173.* | August 31, 2024 15:02 |
There's never a problem with this exchanger.
They change quickly, at a good rate.
I recommend it.
They change quickly, at a good rate.
I recommend it.
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| Daniel |  |
94.110.62.* | August 31, 2024 12:06 |
It's not the first time I've used the service, it's fast enough. There is support for them, they respond just as fast.
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| Samuel | |
188.213.138.* | August 30, 2024 16:03 |
The result of the exchange was completely in line with the stated result, that's all.
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| Terry |  |
109.242.225.* | August 30, 2024 14:14 |
A normal exchange. My mom was fine.
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| Sam | |
90.221.29.* | August 29, 2024 16:18 |
I made an exchange today. Course and speed are good, asked a few questions to the operators and I was quickly answered.
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| Jim | |
79.26.79.* | August 29, 2024 14:43 |
The interface is clear. Top level support. Money exchanged in 20 minutes.
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