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391170
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Updated:
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arbuz.io exchanger website screenshot

Arbuz exchanger

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Status: active Arbuz reviews: 03216
Exchange rates: 736 Volet TS:
Reserve: $2 942 077 Perfect Money TS:
Age: 2 years 6 months WebMoney BL:
On BestChange: 1 year 2 months MyWOT rating: 3.0
Country: Indonesia Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website Arbuz have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the Arbuz administrator resolve the problem more quickly.

If you didn't like the Arbuz's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Вова 140.213.127.* April 16, 2024 16:03
По моему опыту самый офигенный сервис. Все быстро. Верификация, транзакция! Круто ребят!
Expand (1)
Arbuz admin April 17, 2024 01:48
Hello,

Thank you for contacting our service!
0
CommentRemove
Izgr 149.202.55.* February 18, 2024 17:50
All good. Recieved RUB for BTC quickly.
Expand (1)
Arbuz admin February 19, 2024 07:02
Hello Izgr,

Thank you for contacting our service!
0
CommentRemove
Rose 61.68.102.* February 12, 2024 07:42
Super fast, thank you
Love this exchanger.
Expand (1)
Arbuz admin February 13, 2024 21:42
Hello Rose,

Thank you for contacting our service!
0
CommentRemove
Ivan 46.242.14.* December 4, 2023 20:40
According to the information available, the exchanger has no financial obligations to this user
I bought ETH. The agreed upon amount arrived quite quickly, but it immediately flew away to a third-party wallet. As a result, I was left without money and without ETH.
Expand (5)
BestChange admin December 5, 2023 20:42
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Arbuz admin December 5, 2023 21:07
Hello Ivan, tell us more about the situation that happened, please. We see that the funds were sent to the wallet you specified during the exchange.
Claim solved
Ivan December 6, 2023 06:43
Yes, the funds were delivered to me. But the ETCs were immediately redirected to another address afterwards. But, I didn't do that. How could this happen?
Claim renewed
Arbuz admin December 6, 2023 06:47
Ivan, Unfortunately, we cannot suggest how this could happen. We have nothing to do with this situation. Please specify what wallet you have?
Claim solved
Ivan December 6, 2023 10:43
App Copay Wallet. I wrote to Copay support — they should respond within three days.
3
CommentRemove
Dmitry 217.199.121.* November 28, 2023 09:11
Nice exchange from MIR to TRX, fast, best rate, recommended.
Expand (1)
Arbuz admin November 29, 2023 00:11
Hello Dmitry,

Thank you for contacting our service!
0
CommentRemove
Ivan 185.211.158.* November 22, 2023 06:58
Profanities and abusive language were removed by the monitor's administration
Sent usdc ERC-20 in Arbitrum and did not get anything in return. They said that they do not have wallet in Arbitrum. Better use another exhcange in order not to get ***.
Expand (1)
Arbuz admin November 22, 2023 07:07
Hello Ivan,
you have created an exchange in the direction of USDC ERC-20, you need to send funds via the network specified in the transaction. There is no fraud on our part, our exchange does not support this network and the funds have not been credited to us. We cannot process them - accept them or make a refund.
Claim solved
3
CommentRemove
YouniCoin 89.38.99.* November 21, 2023 09:00
I finished exchange of Rubles Mir to LTC in extra low rate. Order completed in few minutes, litecoins come quickly. Recommend this exchange!
Expand (1)
Arbuz admin November 25, 2023 13:14
Hello YouniCoin,

Thank you for contacting our service!
0
CommentRemove
Max 5.253.247.* November 21, 2023 07:23
There were some problems during the payment process, but technical support remained in touch and successfully resolved all the problems. I received my usdt, the exchanger receives a satisfied client and positive feedback.
Expand (1)
Arbuz admin November 25, 2023 13:14
Hello Max,

Thank you for contacting our service!
0
CommentRemove
Vladimir Knyazev 176.59.174.* November 19, 2023 14:56
Reliable and fast service! Thanks!
Expand (1)
Arbuz admin November 20, 2023 02:11
Hello Vladimir Knyazev,

Thank you for contacting our service!
0
CommentRemove
A N Owen 194.32.79.* November 15, 2023 10:33
It's really fast exchange! Good service. Will use again.
Expand (1)
Arbuz admin November 16, 2023 21:36
Hello A N Owen,

Thank you for contacting our service!
0
CommentRemove
Vladimir Knyazev 176.59.168.* November 1, 2023 13:51
This exchange was perfect! It really good!
Expand (1)
Arbuz admin November 2, 2023 02:21
Hello Vladimir Knyazev,

Thank you for contacting our service!
0
CommentRemove
Rusty 5.180.61.* September 23, 2023 19:42
The AML case arose due to high-risk markers in the assets that the user had sent
Profanities and abusive language were removed by the monitor's administration
Hello there. My fifth transfer has been frozen for some reason. I wrote to the e-mail — no answer. What should I do?
Expand (22)
Arbuz admin September 23, 2023 19:53
Hello Rusty, Your transaction has not passed AML verification. Unblocking instructions have been sent to your email.
Rusty September 23, 2023 19:55
Ok. What kind of security check?

And I dont see any information about your company on website((. Please send it by mail to me for verify.
Arbuz admin September 23, 2023 20:00
Rusty, Information about AML checks was indicated on the exchange page, and is also listed on our website. The AML policy is aimed at identifying transactions related to the financing of terrorism, money laundering, and other illegal activities. Please specify what information you are interested in?
Rusty September 23, 2023 20:08
? are U kidding me? I dont ask for information on what you wrote on your site. I hope I am not the one to tell you what happens with the transfer of personal data. Just noticed that you have no company information on your site, which means you simply cannot be accredited for AML verification, either I just looked badly or there is some glitch. Looks like a pure [Obscene and abusive language was removed by the monitoring's administration] so far, also trying to get my personal details to sell to carders. I dont have a problem wit identification, but it would be crazy to send someone unidentified your data, especially after they blocked your funds without explanation.! Ive been using this resource for two years, and this is the first time I've seen something like this.
Arbuz admin September 23, 2023 20:18
Rusty, Our service does not engage in fraud in any way, the funds will definitely be returned to you after providing the information we requested. Before making the exchange, you were informed that our service uses AML verification
Rusty September 23, 2023 20:25
Are you playing [Obscene and abusive language was removed by the monitoring's administration]?
Im offering you the data and asking you to confirm that you are authorized to perform the AML procedure!
Why dont you familiarize yourself with the legislation and then ask me for something? You must provide me with information about the company, and I will send you the data for the AML procedure to the official email. And I think they should be on the site. Tax number, post adress, etc
So far you just [Obscene and abusive language was removed by the monitoring's administration] my money, and continue to violate the law by extorting personal data.
Arbuz admin September 23, 2023 20:36
Rusty, Before creating an exchange, you were familiar with the rules of our service, and you were also informed that our service uses AML checks. Unfortunately, a refund is only possible after passing video verification.
Rusty September 23, 2023 20:56
No, you really got to be kidding me.
Is everything okay in there?

do you realize that your rules cant be against the law? aml law! and you have to follow procedures to get that kind of data?

i will demanding your data from the aggregators. Im just shocked at the selection process to get such a *** on the service. Thats a whole new level of chutzpah.
Why dont you start giving out rights, or declare yourselves rulers? aml as i understand just fancy three letters, which you decided to use to cover y our ***? ))) you at least read on the internet first what it is.
Maybe youll start issuing driving licenses, or declare yourself rulers of the world? aml as i understand just fancy three letters, which you decided to use to cover your ***? ))) you at least read on the internet first what it is.
I waiting for procedure. And first step its provide your company info, than official request for my personal information. And i give it to you. And in the meantime you are violating every existing aml law and just [Obscene and abusive language was removed by the monitoring's administration] my money.
Arbuz admin September 23, 2023 21:00
Rusty, Before creating an exchange, you were familiar with the rules of our service, and you were also informed that our service uses AML checks. Unfortunately, a refund is only possible after passing video verification.
Rusty September 23, 2023 21:13
Okay, a couple questions:
1. Are you from planet earth? if so, there is hardly any other legislation that allows you to make up your own laws.
2. Are you working within the framework of international aml laws? then make an official request and follow the international aml law! any of it!
Arbuz admin September 23, 2023 21:28
Rusty,

Unfortunately, returns are only possible after verification.
Rusty September 23, 2023 21:37
Thieves.

If it were otherwise, you have made an officialrequest by now. But the problem is, you dont even know how to make one. Do you?
Arbuz admin September 23, 2023 21:40
Rusty,

due to the high risk of AML, we can only make a refund, for this you need to go through verification, there are no other options
Rusty September 23, 2023 22:05
"due to the high risk of AML,"

Im gonna frame this.

You dont know what the [Obscene and abusive language was removed by the monitoring's administration] you re talking about.
Arbuz admin September 23, 2023 22:09
Rusty,

Unfortunately, returns are only possible after verification.
Rusty September 23, 2023 22:13
Just make official request with info about ur *** service
Arbuz admin September 23, 2023 22:37
Rusty,

Please complete the required return requirements.
Rusty September 23, 2023 22:56
Please follow international law. AML6, for example.

Im going to videotape this just in case, and I looked at a bunch of platforms. Do you re-build sites every time, or how do you survive?
I hope the admins will sort it out quickly. dont think they are complicit in the attack. Now we will definitely do AML and all the rules.
Arbuz admin September 23, 2023 22:58
unfortunately such exchange conditions
Rusty September 23, 2023 23:41
So youre violating the law, but it doesnt really bother you?
Arbuz admin September 24, 2023 00:33
Rusty,

When you created the exchange, you agreed with our rules
BestChange admin September 24, 2023 08:10
Hello Rusty,

Unfortunately, according to the AML analysis, the cryptocurrency you sent is High Risk or associated with illegitimate sources, namely 100% sanctions.
In this case, additional verification is required according to information security rules, international AML\KYC policy and exchange service regulations. You agreed to the exchanger's rules when creating an order.

Please provide the requested information to the exchanger and await a response. The review will be transferred to central status with the ability to comment.

Kind regards, BestChange administration.
0
CommentRemove
Lower 194.169.163.* September 14, 2023 23:30
Fast and reliable exchange. Highly recommend, in a 10 minutes a high volume of money was transferred.
Expand (1)
Arbuz admin September 15, 2023 12:48
Hello Lower,

Thank you for contacting our service!
0
CommentRemove
Anonymous 109.252.91.* September 13, 2023 08:13
Very good service!
Expand (1)
Arbuz admin September 14, 2023 13:30
Hello Anonymous,

Thank you for contacting our service!
0
CommentRemove
Arthur 45.61.138.* September 8, 2023 07:05
Good exchange.
Expand (1)
Arbuz admin September 8, 2023 11:09
Hello Arthur,

Thank you for contacting our service!
0
CommentRemove
Stan 66.115.103.* September 7, 2023 14:35
The only functional service for Tinkoff > USDT direction.

I have used Arbuz.io plenty of times before and am very pleased with the process and the result. Compared to others this service has the most clear and convenient UI.

So, here are just a few reliable services and Arbuz.io is one of them. Use it with confidence.
Expand (1)
Arbuz admin September 7, 2023 15:08
Hello Stan,

Thank you for contacting our service!
0
CommentRemove
George 92.54.221.* July 1, 2023 09:19
Quick and nice working!
Expand (1)
Arbuz admin July 1, 2023 21:19
Hello George,

Thank you for using our service!
0
CommentRemove
Sergej 83.135.241.* June 24, 2023 15:03
Quick and easy exchange!
Expand (1)
Arbuz admin June 25, 2023 21:07
Hello Sergej,

Thank you for using our service!
0
CommentRemove
Messica 146.70.126.* March 4, 2023 13:34
The AML case arose due to high-risk markers in the assets that the user had sent
They locked my deal and they said it will be unfrozen after 7 days after kyc! but its about 2weeks and nothing changed,its another type of delaying to make money i think
Expand (1)
Arbuz admin March 4, 2023 13:56
Hello Messica,

Hello Messica, Your transaction has been frozen because it has a risk of 90.3%. Before creating an exchange, you were informed that our service uses AML checks.
Claim solved
3
CommentRemove
Messica 138.199.6.* February 21, 2023 19:30
Issue is taken under control by the monitor's administration
The AML case arose due to high-risk markers in the assets that the user had sent
They frozen my transaction because i use coinjoin only! and they required verification that doesnt need in the bestchange.com list
Expand (19)
Arbuz admin February 21, 2023 19:44
Hello Messica, Your transaction has been frozen because it has a risk of 90.3%. Before creating an exchange, you were informed that our service uses AML checks. We expect video verification from you.
Messica February 21, 2023 19:47
Why should i send video? cause there is nothing in bestchange about verification that you needed,please refund my funds asap.
Messica February 21, 2023 19:47
Nothing solved yet
Arbuz admin February 21, 2023 19:49
Messica, Before creating an exchange, you were informed that our service uses AML checks. We expect video verification from you.
Messica February 21, 2023 19:55
I wasnt know that using coinjoin cause AML policy alerted in your website,refund my funds is the best you can do.
Arbuz admin February 21, 2023 19:57
Messica, We will definitely refund. Refunds without providing the information requested by us are not possible.
Messica February 21, 2023 19:59
Best change admin please read this,and let me know what should i do!
Arbuz admin February 21, 2023 20:07
Messica, We will definitely refund. Refunds without providing the information requested by us are not possible.
Messica February 21, 2023 20:08
Best change admin please read this,and let me know what should i do for this
BestChange admin February 21, 2023 20:11
Hello Messica,

By creating and confirming your initial order, you have agreed to all the terms and conditions of the exchanger.

Verification is one of the most common and effective ways of following the AML and KYC policies.

In this case it is not possible to resolve this situation without providing the requested information to the exchange office.

Kind regards, BestChange administration.
Arbuz admin February 21, 2023 20:19
Messica, We expect video verification from you.
Messica February 22, 2023 12:12
Check the email!
Messica February 22, 2023 12:51
Cause you dont answer my questions in email i should ask them here,how long should i wait?
Messica March 1, 2023 19:43
8 days after the kyc proccess,and nothing happened yet! what should i do cause i need my money!
Arbuz admin March 1, 2023 19:50
Messica, Unfortunately, the verification has not been completed yet. As soon as the funds are unfrozen, we will issue a refund.
Messica March 1, 2023 19:52
You must give me a exact time,i cant rest of my life for this!
Arbuz admin March 1, 2023 19:55
Messica, As a rule verification takes from 7 days to several months. Once the verification is completed we will issue a refund.
Messica March 1, 2023 19:56
Bestchange admin you must review this! several month?????
Arbuz admin March 1, 2023 20:00
Messica, Before creating an exchange, you were aware that our service uses AML checks. Once the verification is completed we will issue a refund.
0
CommentRemove
John 102.129.145.* February 1, 2023 06:11
Convenient. Fast. Good support. Great interface.
Expand (1)
Arbuz admin February 1, 2023 06:17
Hello John,

Thank you for using our service!
0
CommentRemove



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