Exchange rates:
477883
Exchangers:
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Updated:
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365cash.co exchanger website screenshot

365Cash.co exchanger

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Status: active 365Cash reviews: 01521236
Exchange rates: 826 Volet TS: 1
Reserve: $4 815 241 Perfect Money TS: 1792.30
Age: 9 years 10 months WebMoney BL:
On BestChange: 9 years 5 months MyWOT rating: 3.0
Country: Germany Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website 365Cash have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the 365Cash administrator resolve the problem more quickly.

If you didn't like the 365Cash's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Vlad 109.122.58.* January 21, 2025 12:39
According to the information available, the exchanger has no financial obligations to this user
The claim's status has been changed to neutral by the monitor's administration
I was exchanging zec-xmr and got AML check. First I collected all the documents and asked my employer to provide me with the DNA data, I provided them all to the exchanger back in December.

Everything that was required of me, I provided. Still no result! Delayed consideration. 11 January: ‘Hello, on January 13 there will probably be an update on your situation; the AML department will either make a verdict on your transaction or request more data for verification. Please wait’. And then ‘under review’, ‘in progress’ and so on.

I demand a refund to my wallet. You have had my coins for a month and a half! Are you nuts?!
Expand (4)
365Cash admin January 21, 2025 13:09
Hello Vlad, we sincerely understand you. Your data is being verified. We will inform you as soon as we have information about the verification result. Please wait.
Vlad January 21, 2025 13:13
I demand a clear deadline for verification. Three weeks have already passed since the data was submitted.
365Cash admin January 21, 2025 13:34
Dear Vlad, we sincerely understand you. Your data is being verified. Unfortunately, we cannot give an exact time frame for the completion of the inspection. We will inform you as soon as we have information about the verification result. Please wait.
BestChange admin January 21, 2025 15:49
Hello Vlad,

Your transaction was blocked according to the information security rules and the exchange service regulations.
You agreed to the rules and the AML policy of the exchanger when creating the order: https://365cash.co/en/page/rules-aml-kyc

The status of your complaint is changed to neutral with the capability of commenting.
As you have provided the exchanger with the data requested, please wait for a feedback.

Sincerely, administration of the BestChange exchanger monitor.
0
CommentRemove
Dmitry 49.237.34.* December 6, 2024 04:06
Good exchange, helpfull support. Will use again.
Expand (1)
365Cash admin December 6, 2024 23:13
Hello Dmitry,

Thank you for contacting us.
We work to ensure that you enjoy
cooperation with us!
Best regards, 365Cash team
0
CommentRemove
Pavel 24.77.27.* October 25, 2024 15:59
The review is being checked by the monitor's administration
Don't use this resource! I converted bitcoins into rubles, the amount of 12000.did not pass ALM, the funds were returned, but without 2500 rubles.
Expand (1)
365Cash admin November 14, 2024 05:46
Hello Pavel,

Thank you for contacting us.
We work to ensure that you enjoy
cooperation with us!
Best regards, 365Cash team
0
CommentRemove
Irina 193.142.201.* October 10, 2024 08:18
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
Don't trust this exchange. I've worked with more than 20 exchanges and never had a problem before. It's been over 10 days since they blocked my transaction, even though they have all the necessary information and documents. They are even refusing to return the money to the original sender, likely because they are using the funds.
Expand (1)
365Cash admin October 10, 2024 08:23
Hello Irina, Unfortunately, the funds have not been unfrozen yet. As soon as the funds are unfrozen, we will contact you and make a refund. Please wait for the result by mail.
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User 217.138.220.* January 30, 2024 11:11
Issue has been fully resolved
Created 2 similar offers before going to sleep, at the morning realised that only 1 come throught, another went to AML. how is it possible? nothing changed, so 1st tx u approved, but 2nd(bigger than 1) u declined and went to AML. why so? no respond on email.
Expand (8)
365Cash admin January 30, 2024 11:25
Hello User, An email was sent to your email; unfortunately, we did not receive a response. The funds were frozen due to suspicious activity by our AML department. Unblocking instructions have been sent to your email. We are waiting for information from you.
Claim solved
User January 30, 2024 11:27
Please contact me via ded****ard@gmail.com, lost access to another email connected to exchange.
365Cash admin January 30, 2024 11:29
User, please write to our email.
User January 30, 2024 11:31
Done.
BestChange admin January 30, 2024 13:55
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
User January 30, 2024 13:57
Will do that after receiving money.
365Cash admin January 30, 2024 14:15
User, funds were sent successfully.
User January 30, 2024 14:19
Yes, all good now, thanks.
3
CommentRemove
Qwerty 213.139.194.* October 15, 2023 01:28
I created an application, paid for the application, the money is with them for 40 minutes and they continue to make me wait, how long this will continue is unknown, negative feedback will hang until I do not get my money.
Expand (10)
365Cash admin October 15, 2023 01:40
Hello Qwerty, We're having some minor technical problems. We are currently awaiting information from our technical department. As soon as the payment is received we will immediately carry out the exchange.
Claim solved
Qwerty October 15, 2023 01:44
Payment you received and I have proof of this, and what you have problems there with the bot, it's your problem, why should I have to wait through your fault?
Claim renewed
365Cash admin October 15, 2023 01:50
Qwerty, We understand your frustration. We are doing everything we can. Please wait. Unfortunately, we have not yet received information from our technical department.
Claim solved
Qwerty October 15, 2023 01:52
The ticket will remain open until I get my money.
Claim renewed
365Cash admin October 15, 2023 01:55
Qwerty, We understand your frustration. We are doing everything we can. Please wait.
365Cash admin October 15, 2023 01:56
We are currently awaiting information from our technical department. As soon as the payment is received we will immediately carry out the exchange.
Claim solved
Qwerty October 15, 2023 01:57
Payment you received and I have proof of this, and what you have problems there with the bot, it's your problem, why should I have to wait through your fault?
Claim renewed
365Cash admin October 15, 2023 01:58
Qwerty, We are currently awaiting information from our technical department. As soon as the payment is received we will immediately carry out the exchange.
Claim solved
Qwerty October 15, 2023 02:03
Payment you received and I have proof of this, and what you have problems there with the bot, it's your problem, why should I have to wait through your fault?
Claim renewed
365Cash admin October 15, 2023 02:13
Qwerty, We are currently awaiting information from our technical department. As soon as the payment is received we will immediately carry out the exchange.
Claim solved
3
CommentRemove
Qwerty123 77.51.174.* August 11, 2023 13:25
Everything's fine. Fast and no stress. Thank a lot.
Expand (0)
0
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Dmitri 73.170.154.* July 27, 2023 18:13
Easy and reasonably quick! Nice service
Expand (0)
0
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Cromi24 212.34.98.* July 24, 2023 00:34
They are the bests if u need more than 110 bux
Expand (0)
0
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Anna 89.2.68.* July 8, 2023 23:18
Everything perfect, thanks!
Expand (0)
0
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Max 37.1.214.* June 5, 2023 07:58
Best exchange with low minimum
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0
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Fahim 103.151.43.* March 28, 2023 18:18
Nice, fast service.
Expand (0)
0
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Jack 147.78.247.* March 24, 2023 07:45
The transaction was completed within 5 minutes, which is very good
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0
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Jose Antonio Mesa Ginarte 79.101.239.* March 13, 2023 14:37
Usdt to Rub in less than 5 minutes
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0
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Green 120.18.96.* March 13, 2023 07:16
All good! The verification is with email but it worked ok and pretty fast, the exchange took about 15 minutes
Expand (0)
0
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Valeriia 174.80.212.* February 5, 2023 04:43
Thanks so much, all good
Expand (0)
0
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Gaber Mohamed Hamed 156.207.61.* December 14, 2022 20:40
All good, the transfer has been successfully processed fast. Thank you!
Expand (0)
0
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Zaid 31.219.94.* October 12, 2022 18:15
They're real but they're so slow .
Support team so weak for them , they don't have an experience for Blockchain or how to handle the transactions .
My transfer for small amount is stuck more than 2 hrs .
They didn't answer for alot of messages from my side on their live chat .
I hope they'll be better or they'll take this complain in serious way.
Expand (1)
365Cash admin October 13, 2022 07:06
Hello Zaid,
Let's go in order.
Regarding the slowness - if the client reads the order execution conditions, his order is executed quickly. You have not read and have not done as we recommend.
Regarding the weak support, we talked to you in the chat and by mail. Explained the problem to you. Do you need something else from the support service? Your transaction got stuck because you didn't read our rules and didn't do everything exactly as it says there. If you follow the rules, orders are executed without delay for manual intervention. Please read the rules - they are written for you.
Claim solved
3
CommentRemove
BrunoG 91.223.70.* October 1, 2022 08:41
Tutto molto veloce grazie
Expand (0)
0
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Ssolicin 99.252.92.* September 16, 2022 03:22
Bistro, bez problem, rekomenduyu
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0
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Bruno 91.223.70.* September 11, 2022 06:58
Grazie, lo scambio e molto veloce e senza problemi!
Expand (0)
0
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Bruno 91.223.70.* September 9, 2022 10:25
Grazie, scambio sempre perfetto e veloce.!
Expand (0)
0
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Bruno 91.223.70.* September 7, 2022 07:58
Tutto perfetto come sempre, entro 10 minuti scambio effettuato. Grazie
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0
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Bruno Galassi 185.97.201.* August 17, 2022 16:17
Molto soddisfatto, scambio veloce, ottimo supporto! Grazie
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0
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Anis 79.139.181.* August 12, 2022 06:17
Vse bistro i prosto, spasibo!
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0
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User 77.40.3.* August 9, 2022 06:49
Vse kruto i bistro
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0
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User 77.40.2.* July 20, 2022 09:39
Vse suuuuuupeeeeerrrrrrrr)))))
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User 77.40.80.* July 7, 2022 12:32
Vse kak vsegda na visote, bistro chetko
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Yulia 188.94.33.* July 1, 2022 07:33
A great service with good exchange rate. I believe they are automatic, I get money minutes after coin goes through.
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User 77.40.2.* June 7, 2022 10:05
Vse kak vsegda, kruto, chetko, molodci
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Oleg 93.81.252.* May 5, 2022 16:53
All good, the transfer has been successfully processed. Thank you!
Expand (0)
0
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Steven 93.90.194.* April 19, 2022 17:19
The order hung for a long time, despite 10+ confirmations of the transaction in the blockchain. The problem was solved immediately after the support chat on the website. Transaction speed 3/5. Support 5/5.
Expand (0)
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