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changecoins.io exchanger website screenshot

ChangeCoins exchanger

Other
Status: active ChangeCoins reviews: 0/21
Exchange rates: 248 Advanced Cash TS: 782
Reserve: $1 245 625 Perfect Money TS: 9999.99
Age: 3 years 2 months WebMoney BL:
On BestChange: 2 years 11 months MyWOT rating: 3.3
Country: United States Forums:
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  Please indicate your exchange order number
Feedback type:
 

Use this type of feedback only if get no money from the ChangeCoins exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the ChangeCoins administration solve the problem faster.

If you just do not like the service at ChangeCoins and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
User 194.34.132.* (December 3, 2021 | 21:14)
I am really angry. All top 4 exchange including this one takes to different direction when clicked. Some even shows ERC address instead of trc

https://imgur.com/IUS5Ald
Expand (1)
Admin ChangeCoins (December 3, 2021 | 21:49)
Hello, dear customer!
Which pair did you click?
Claim cancelled
3
CommentRemove
Chris 109.166.130.* (November 29, 2021 | 22:50)
They do not include the fee in the payment so you will be forced to make another transaction which of course is higher than the fee. This wasnt the biggest problem, after I made the second transaction to cover the fee as well, they confirmed the transaction after 4 hours altough the expiration time has expired and the products were not abailable anymore. I asked them to stop the transaction and they confirmed that they will refund me, and of course this did not happen. This is a straight up scam site
[adminstration of monitoring has deleted offensive words]
Expand (7)
Admin ChangeCoins (November 30, 2021 | 20:19)
Hello, Chris!
You don't have exchange order in our system, or please indicate correct order number.
Claim cancelled
Chris (November 30, 2021 | 21:15)
Of course you would say that, I can alo provide screenshots with the conversation I had yesterday.
Here is the ticket numer: Ticket number 122-320471 and here is the order id: 357409431
Claim renewed
Admin ChangeCoins (November 30, 2021 | 22:09)
Chris, Kindly contact the service provider where you have made the payment and request a refund
Claim cancelled
Chris (November 30, 2021 | 22:26)
I have a problem with your site. Why you do not include the fee in the amount to be paid and this way you force the customer to make 2 different payments? Why did the transaction time expire if I made both required payments in 10 minutes? Why did you make the payment after the expiration time (after 4 hours) although I requested a refund both on the chat and the transaction application. Why are you sending me to the service provider since your platform failed so many times? You should go to the service proveder and tell them you made a mistake, this is not my job. This is clearly a scam site and you know it.
Claim renewed
Admin ChangeCoins (November 30, 2021 | 22:45)
We do not charge you any fees. If you convert your invoice amount (57.52) to BNB as per the rate 605.86, you will receive amount to be paid, which is
0,09493942. However we have received 0,09443942 bnb and it is less than required amount for 0.0005 bnb. Again, we do not charge any fees. Most likely your wallet provider does, thus kindly contact your wallet provider to clarify about the fee that was taken from you

your transactions is https://explorer.binance.org/tx/22E2C788829357B4F786EF2A8BF693FCBC2AC7CECBCC03D0C3C38EB4825DB1E2
you can check amount.
Claim cancelled
Chris (November 30, 2021 | 22:49)
OK, but what about the other points?
Why did the transaction time expire if I made both required payments in 10 minutes?
Why did you make the payment after the expiration time (after 4 hours) although I requested a refund both on the chat and the transaction application.
You made approved the transaction after 4 HOURS although I clearly asked you to refund it.
This is the claim I have an you are not resolving it.
Claim renewed
Admin ChangeCoins (December 1, 2021 | 11:35)
Chris, We can't process the refund before the service request it. Kindly contact the service to request a refund
Claim cancelled
3
CommentRemove
Habibur Rahman 103.23.205.* (October 13, 2021 | 09:35)
Hello Admin,
I am a regular user of your site. your site bot says my order no 11743562 is successfully completed but i did not get my funds yet.
Please check it and solve my problem as soon as possible.
I am very happy with your service but now i am feeling bad for this reason. Waiting for your great help. Thank you.
Expand (3)
Admin BestChange.com (October 13, 2021 | 09:56)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin ChangeCoins (October 13, 2021 | 11:29)
Hello, Habibur Rahman!
Sorry for waiting.
Claim cancelled
Habibur Rahman (October 13, 2021 | 11:32)
Just received my fund, thank you!
3
CommentRemove
Aleksandr P. 91.214.177.* (October 7, 2021 | 17:29)
Thanks for your service. Everything was fast, nice and sweet. Three times I`d use that service and each time it takes less than ten minutes.
Expand (0)
0
CommentRemove
Ali 95.38.84.* (September 23, 2021 | 19:13)
Hi
It is not mentioned on the site that the order is manual
If it was mentioned on the site that manual orders are made, I have no problem
It has been more than an hour since my order was registered and Perfect Money has not been credited to my account
Online response is not supported
Expand (2)
Admin ChangeCoins (September 23, 2021 | 20:29)
Hello, Ali!
payment is successful, plz recheck.
Claim cancelled
Ali (September 23, 2021 | 20:39)
Hi
you payment to delay
3
CommentRemove
Musa 116.204.148.* (September 23, 2021 | 18:59)
Said instant Change already 30 mnt gone usdt to pm

So Funny Service
Expand (1)
Admin ChangeCoins (September 23, 2021 | 20:29)
Hello, Musa!
payment is successful, plz recheck.
Claim cancelled
3
CommentRemove
Mohamed 78.26.151.* (September 4, 2021 | 20:18)
Yesterday around 18:30 GMT+ I exchanged $1400 USDT TRC20 to PrivatBank and I entered my dollar card by mistake instead of my grivna, and Privatbank refused to transfer, and they returned the money back to changecoins. I contacted online support and gave them the correct UAH card and they said they will transfer as soon as possible, 24 hours past and I only received 28,000 UAH out of 38,701.60 UAH
I contacted suport again asking where is the remaining amount and they gave some excuses that they serve first come first served...! although that I am regular client and made with them around 35 exchanges if that is not enough to give me any priority and I have to beg to get my money so what..?
24 hours already passed and I politely asked many times to send the remaining amount.

I hope to receive my money today ASAP.

Thanks
Expand (1)
Mohamed (September 5, 2021 | 02:05)
I received all is good now

Thanks
Claim cancelled
3
CommentRemove
Anton 188.163.12.* (September 1, 2021 | 13:44)
Exchanged USDT(trc20) >>> monobank uah. It took some time and after contact with support I was asked to provide another card to finish the deal.
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0
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Anton 188.163.12.* (August 3, 2021 | 19:36)
Exchanged USDT(erc20) >>> monobank uah , it was quick without issues.
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0
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Mina 93.78.148.* (May 18, 2021 | 20:01)
Exchanged USDT(trc-20) >>> monobank uah , everything was done fast and exchange rate was the best , thank you for the service :))
Expand (0)
0
CommentRemove
Andrey 89.223.45.* (March 15, 2021 | 07:28)
Ripple XRP 1550.00 на Visa / Mastercard
The exchange took 2 hours.
Expand (0)
0
CommentRemove
Atikron 171.98.28.* (March 10, 2021 | 10:14)
I've been waiting for you guys for more than 5 hours.

Litecoin LTC 3.19842266 to Perfect Money USD 658.31
Expand (2)
Atikron (March 10, 2021 | 12:04)
Who is going to exchange money with this website?
Stop, I warn you with good hope.
Do not use this web service
They are deceptive
I exchanged Litecoin LTC 3.19842266 to Perfect Money USD 658.31.

Until now I have not received.
But they pretend that the money has been transferred
I am going to refer the matter to the Federal Police and the US FBI for review and refer the matter to the central bank.
Admin ChangeCoins (March 12, 2021 | 23:09)
Hello, Atikron!
Payment was successful send, please check your balance.
Claim cancelled
3
CommentRemove
Atikron 171.98.28.* (March 10, 2021 | 05:39)
I have not received the money

https://prnt.sc/10hlz2d
Expand (2)
Atikron (March 10, 2021 | 10:13)
I've been waiting for you guys for more than 5 hours.
Admin ChangeCoins (March 12, 2021 | 23:08)
Hello, Atikron!
Payment was successful send, please check your balance.
Claim cancelled
3
CommentRemove
Ilya 176.121.9.* (February 27, 2021 | 17:55)
Still the best service I know
USDT TRC20 -> UAH
Expand (0)
0
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Ilya 176.121.9.* (February 17, 2021 | 22:32)
The best performance so far. Very quick + no issues so far.
Expand (0)
0
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Samuel Clemense 185.112.82.* (February 9, 2021 | 14:19)
Very fast exchange form USDT to CC. Thanks!
Expand (0)
0
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Ilya 176.121.9.* (January 28, 2021 | 20:39)
USDT -> UAH
Transaction has been processed as usuall without any issues. Boooring! : D
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0
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Vadim 37.57.124.* (January 20, 2021 | 13:11)
Convenient site and good course. I withdrew 200 USDT, the transaction took 4 - 5 minutes. Recommend :)
Expand (0)
0
CommentRemove
Princess 62.173.37.* (January 4, 2021 | 15:45)
I have done several transactions with this exchange since from 1st Jan up untill today 4th Jan 2021. Always very fast exchange, low rate and best for me.

Admin, please keep up the good work
Expand (0)
0
CommentRemove
Robin 42.0.4.* (January 1, 2021 | 14:18)
I can't get the payment
Expand (3)
Admin BestChange.com (January 1, 2021 | 15:29)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Robin (January 1, 2021 | 19:49)
I can't get the payment still now
Admin ChangeCoins (January 1, 2021 | 22:36)
Hello, Robin!
Your payment is unsuccessful, you can check it on link https://tronscan.org/#/transaction/7aac02f96abf6e4754a5db580249b291602812b4b900a0ed1c90e9947ab92f85
Result FAIL-TIMEOUT FOR CONTRACT EXECUTION>.
Pleas contact to your wallet system.
Claim cancelled
3
CommentRemove
Ilya 176.121.9.* (December 24, 2020 | 12:33)
USDT ERC20 -> UAH
Never experienced any issues with this service so far. Transaction are being processed smooth and quickly
Expand (0)
0
CommentRemove
Ilya 176.121.9.* (December 22, 2020 | 09:47)
USDT ERC20 -> UAH
Transaction has been processed quick and without any issues
Expand (0)
0
CommentRemove
Ilya 176.121.9.* (December 15, 2020 | 00:16)
USDT -> UAH
The transaction has been processed as usually very quick and without any issues. Thank you!
Expand (0)
0
CommentRemove
Ilya 128.124.41.* (November 27, 2020 | 18:41)
I like this service very much. I have made 4 transactions without epxeriencing any issues. The number of clicks is minimized. the information on the page is perceived easily.
Expand (0)
0
CommentRemove
Ilya 176.121.9.* (November 16, 2020 | 22:40)
USDT ERC20 -> UAH
Everything worked out just fine. Thank you!
Expand (0)
0
CommentRemove
Zakhar 185.220.101.* (October 23, 2020 | 15:33)
I fulfilled my obligations by sending bitcoins to the address provided by the exchanger.
Transaction is confirmed.
More than 10 hours passed, but nothing came to the card!
My request is closed оn the exchanger's website!
I wrote to technical support, my messages are ignored.

===
Я выполнил свои обязательства, отправив биткоины на адрес, указанный обменником.
Транзакция подтверждена.
Прошло больше 10 часов, а на карту ничего не пришло!
Моя заявка закрыта на сайте обменника!
Писал в техподдержку, мои сообщения игнорируются.
Expand (2)
Admin ChangeCoins (October 23, 2020 | 21:52)
Hello, Zakhar!
Payment was send, please check.
Claim cancelled
Zakhar (October 26, 2020 | 18:43)
Платеж подтверждаю.

В целом не рекомендую к работе этот обменник.
Заявка на оплату устаревает через полтора часа, и закрывается. Если за это время у вас не подтвердилась транзакция (которая уже создана и видна в сети), вас будут игнорировать. Зря потратите кучу времени и нервов.

Зашевелились только после подачи жалобы здесь.
3
CommentRemove
Сергей 90.151.95.* (October 15, 2020 | 20:31)
Быстро и без заморочек
Expand (0)
0
CommentRemove
Client 85.10.51.* (August 25, 2020 | 15:03)
Very bad exchanger.
Exchange failed, sending USDT to credit card.
More than 15 hours have passed.
The support team says to wait a few days, which doesn't work for me.
They refuse to return the my funds.
For the exchanger, this amount is insignificant (less than $ 100), but for me it is very significant.
Expand (2)
Admin BestChange.com (August 25, 2020 | 15:04)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin ChangeCoins (August 25, 2020 | 15:32)
Hello, Client!
Your refund https://etherscan.io/tx/0xe716655ebc2c34e5fec643dcab3551e56668bdcaf752417eaa3d372115c928b4
Claim cancelled
3
CommentRemove
Serge 89.187.189.* (March 17, 2020 | 16:32)
Bad exchange.
Little payment to USD card still exchanges although 2 hours have passed.
Support not answered by email.
Chat is absent!
Expand (9)
Admin ChangeCoins (March 17, 2020 | 17:39)
Hello, Serge!
Please contact us on E-mail support@changecoins.io, we didn't find your request on E-mail.
Serge (March 17, 2020 | 18:16)
1. I made a request through a form on the your site
2. the application number also contains my email and the necessary details for transfer
3. Additionally I also wrote to you at the indicated mail support@changecoins.io
4. I post message on this forum indicating my application number
---
Thus, you have all the information to execute the application. Please fulfill it or return the funds.
Serge (March 17, 2020 | 18:24)
In addition, I want to note that I successfully receive letters from support@bestchange.com
but never received emails from your service
Admin ChangeCoins (March 17, 2020 | 18:29)
Serge,
Please be informed, that we did not receive an email from you. There is no incoming emails form the email address you used to create an order. Kindly re-send an email or contact us through the live chat on the website so we could fix the issue that occurred.
You can find the live chat icon in the bottom right corner of the page.

Best regards
Changecoins team
Serge (March 17, 2020 | 19:00)
I have sent you an email several times already.
Unfortunately, your site does not have live chat.
If there is a chat, but I don’t see it, please send a link to it.
Admin ChangeCoins (March 17, 2020 | 19:59)
Serge, live chat is as a widget on the website

please, provide the address for a refund
Serge (March 17, 2020 | 20:32)
For unknown reasons, letters from you do not come to me, as do letters from me to you.
Note: At the same time, letters from other services successfully get into the inbox.
My application number is 11364261.
The application contains my contact email.
Also in this application the address ERC20 from which I sent the funds is indicated, if you cannot make an exchange, simply return the funds back to the same address from which they came.
For obvious reasons, I cannot post private exchange data on a public forum.
Serge (March 18, 2020 | 16:48)
My order not completed yet.
I send email to: info@changecoins.io, support@changecoins.io
PLease complete transfer or refund my money.
Admin ChangeCoins (March 18, 2020 | 17:10)
Serge, your order was compleated. Funds have been credited to your card you have placed in the order
0
CommentRemove
Ruslan Mochalnikov 213.151.13.* (November 12, 2019 | 18:32)
Здравствуйте! спасибо большое всё чётко и быстро оперативно
Expand (0)
0
CommentRemove
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