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ChangeCoins exchanger
Go to the ChangeCoins site
Information from the exchanger administration
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Leave feedback about the exchanger
Our news, discounts and a lot of awesome stuff here https://t.me/joinchat/AAAAAFJlB_dF8JYUYVBvHQ Other exchangers
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| Status: | active | ChangeCoins reviews: | 0432341 | |
| Exchange rates: | 88 | Volet TS: | 928 | |
| Reserve: | $3 633 754 | Perfect Money TS: | 15980.10 | |
| Age: | 6 years 6 months | WebMoney BL: | — | |
| On BestChange: | 6 years 3 months | MyWOT rating: | 3.1 | |
| Country: |  |
Ukraine | Forums: | — |
Add review
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| * Your e-mail: | |
| * Review: | |
| * Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website ChangeCoins have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the ChangeCoins administrator resolve the problem more quickly. If you didn't like the ChangeCoins's service and want to write about it, use the Comment review type. |
|
| Order number: | |
| * | |
Add a comment:
| Dach pansy |  |
175.176.74.* | November 10, 2024 05:36 |
Mention of a third-party resource was removed by monitor's administration
Information containing political undertones was removed by the monitor's administration
The review is being checked by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
This website changecoins, is a *** they have *** my $100 tron and the support itself said they have no plan on returning my funds, do not use this service because they are blatant *** *** website, i.
| BestChange admin | November 10, 2024 05:51 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| ChangeCoins admin | November 11, 2024 10:09 |
Hello Dach pansy,
Please contact the service where you made the payment.
Please contact the service where you made the payment.
Claim solved
| Dach pansy | November 11, 2024 10:46 |
This issue is not resolved, they have not sent any refund at all
You can check the tron transaction here:
574e266186604c79ab59f894e956c6fb72f0079814dd41ef69878060082b7c69
The funds are still on their wallet and they have not sent the tron back.
You can check the tron transaction here:
574e266186604c79ab59f894e956c6fb72f0079814dd41ef69878060082b7c69
The funds are still on their wallet and they have not sent the tron back.
Claim renewed
| ChangeCoins admin | December 5, 2024 13:36 |
Dach pansy,
Please contact the service where you made the payment.
Please contact the service where you made the payment.
Claim solved
CommentRemove
| Yulia |  |
109.206.37.* | July 25, 2024 08:14 |
The exchenge took two hours, overall everything was fine, thancks.
0
CommentRemove
| Vlad |  |
24.246.30.* | June 23, 2024 23:18 |
Good job, 2 hours and that's it.
0
CommentRemove
| Syrell |  |
45.135.176.* | May 27, 2024 06:54 |
This service is incredibly fast and offers amazing exchange rates. I was thrilled by the experience! It's now my top choice for currency exchange.
0
CommentRemove
| Den | |
37.73.196.* | May 21, 2024 04:06 |
Hello
The main thing is that the money came
Minimum salary from 25
The minus is not immediately about 2 hours at Raiffeisen.
The main thing is that the money came
Minimum salary from 25
The minus is not immediately about 2 hours at Raiffeisen.
0
CommentRemove
| Tina |  |
187.155.119.* | April 4, 2024 04:32 |
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
I ve made an order with this exchange 6days ago and this far did not receive my payout to IBAN! ORDER # ***,
Terms and regulations of exchange allow maximum of 3 business days to accomplish a payout but this period has been due and payout has not been performed. i never received funds and did not hear back from support on an issue.
Terms and regulations of exchange allow maximum of 3 business days to accomplish a payout but this period has been due and payout has not been performed. i never received funds and did not hear back from support on an issue.
| ChangeCoins admin | April 5, 2024 09:23 |
Hello Tina,
write to support. We need other card details or a wallet for a return.
write to support. We need other card details or a wallet for a return.
Claim solved
| Tina | April 11, 2024 02:47 |
Hello. Where can I forward wallet details for refund of USDT TRC20.
Claim renewed
| BestChange admin | April 11, 2024 04:57 |
Hello Tina,
Please provide the requested information to the exchanger's support service using the contact details indicated on its website.
Kind regards, BestChange administration.
Please provide the requested information to the exchanger's support service using the contact details indicated on its website.
Kind regards, BestChange administration.
| Tina | April 17, 2024 05:10 |
Good evening, support of the exchange not reacting to claim and has not responded to provided details for refund over 3 days. Its been almost 3 weeks since this order was paid and it violates all the stated rules and regulations of the exchange service.
| ChangeCoins admin | April 17, 2024 11:26 |
Tina, txid
182289d9e12d404e4eb21561a4dd805067121fdfde8ab447e999cc6d41d700c4
182289d9e12d404e4eb21561a4dd805067121fdfde8ab447e999cc6d41d700c4
Claim solved
| BestChange admin | April 17, 2024 12:32 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Nick |  |
31.182.206.* | March 30, 2024 19:03 |
According to the information available, the exchanger has no financial obligations to this user
The claim's status has been changed to neutral by the monitor's administration
During the exchange process I accidentally sent USDT BEP20 instead of USDT ERC20. Support refused to meet me and return the money, simply saying that "does not have access to the wallet", which is a lie, given that from the same wallet I received a withdrawal (ERC20).
| BestChange admin | March 31, 2024 09:25 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| ChangeCoins admin | April 1, 2024 08:49 |
Hello Nick,
We do not support this network. Loss of funds.
We do not support this network. Loss of funds.
| Nick | April 1, 2024 12:59 |
You have access to this network. You paid me with ERC20, so you DO have access to this network too!
| Nick | April 1, 2024 13:01 |
Use this private key and change network and give my money back.
| ChangeCoins admin | April 2, 2024 12:37 |
we do not work with binance and do not use Token
Binance-Peg BSC-USD.
All the best!
Binance-Peg BSC-USD.
All the best!
| Nick | April 2, 2024 13:08 |
One more time, if you have access to ethereum then you also have access to Binance smart chain assets on this wallet.
| ChangeCoins admin | April 2, 2024 13:16 |
One more time, we do not work with binance and do not use Token
Binance-Peg BSC-USD.
Binance-Peg BSC-USD.
| Nick | April 2, 2024 13:17 |
Its perfect, you can do no work with this chain
but you still have access to it.
but you still have access to it.
| ChangeCoins admin | April 2, 2024 13:44 |
we can't help you.
| Nick | April 2, 2024 14:08 |
I still haven't gotten a refund. The claim is still valid.
| BestChange admin | April 2, 2024 16:01 |
Hello Nick,
The exchanger has informed us that your order is completed. Then mistakely you sent another token on the same address.
The crypto address you have got for USDT (ERC20) was unic and applied only for your order. This address is registered on the WhiteBit exchange. The exchange doesn't accept deposits from Binance, in particuliar funds in the BEP-20 net. You can address to their customer support to know it byself.
We are sorry that you have faced the situation, but there is a mistake from your side. Unfortunately, the exchanger can't help you in it.
According to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchanger, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
Sincerely, administration of the BestChange exchanger monitor.
The exchanger has informed us that your order is completed. Then mistakely you sent another token on the same address.
The crypto address you have got for USDT (ERC20) was unic and applied only for your order. This address is registered on the WhiteBit exchange. The exchange doesn't accept deposits from Binance, in particuliar funds in the BEP-20 net. You can address to their customer support to know it byself.
We are sorry that you have faced the situation, but there is a mistake from your side. Unfortunately, the exchanger can't help you in it.
According to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchanger, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Nick | |
178.210.218.* | March 22, 2024 19:36 |
I dont understand why there are such bad reviews on this exchanger. I made a transfer of funds a couple of days ago and it was credited within an hour. excellent exchanger, fast withdrawal and its convenient that the minimum withdrawal amount here is less than in other exchangers, thank you!
0
CommentRemove
| Dmitriy | |
46.185.60.* | March 11, 2024 16:08 |
Issue has been fully resolved
The AML case arose due to high-risk markers in the assets that the user had sent
I exchanged 0.0034 BTC (~$238)
They said that the exchange was subject to AML verification, I spent a lot of time answering their questions, photographing documents, taking selfies, etc. As a result, they said that the verification would take from 1 to 7 days. We'll see what happens, but I definitely don't recommend this service to anyone!
They said that the exchange was subject to AML verification, I spent a lot of time answering their questions, photographing documents, taking selfies, etc. As a result, they said that the verification would take from 1 to 7 days. We'll see what happens, but I definitely don't recommend this service to anyone!
| Dmitriy | March 21, 2024 15:17 |
I've just received my money (after 10 days of waiting)
CommentRemove
| Mohammad Osman Gani |  |
202.86.221.* | March 10, 2024 16:58 |
According to the information available, the exchanger has no financial obligations to this user
I have sent Usdt for 500$ Perfect money usd but I still not Receive kindly release my payment.
| ChangeCoins admin | March 10, 2024 23:20 |
Hello Mohammad Osman Gani,
copmleted
copmleted
Claim solved
| BestChange admin | March 11, 2024 04:07 |
Dear user,
We kindly ask you to confirm the receipt of funds from the exchanger's administration.
Sincerely, administration of the BestChange exchanger monitor.
We kindly ask you to confirm the receipt of funds from the exchanger's administration.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| User | |
103.253.47.* | March 10, 2024 18:10 |
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
| BestChange admin | March 10, 2024 19:28 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| ChangeCoins admin | March 10, 2024 23:20 |
Hello dear customer,
copmleted
copmleted
Claim solved
| BestChange admin | March 11, 2024 04:06 |
Dear user,
We kindly ask you to confirm the receipt of funds from the exchanger's administration.
Sincerely, administration of the BestChange exchanger monitor.
We kindly ask you to confirm the receipt of funds from the exchanger's administration.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Zain |  |
92.97.246.* | March 10, 2024 16:38 |
According to the information available, the exchanger has no financial obligations to this user
I have sent Usdt for 1000$ Perfect money usd but I still not Receive kindly release my payment.
| BestChange admin | March 10, 2024 16:48 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| ChangeCoins admin | March 10, 2024 23:20 |
Hello Zain,
copmleted
copmleted
Claim solved
| BestChange admin | March 11, 2024 04:04 |
Dear Zain,
We kindly ask you to confirm the receipt of funds from the exchanger's administration.
Sincerely, administration of the BestChange exchanger monitor.
We kindly ask you to confirm the receipt of funds from the exchanger's administration.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Speechwriter |  |
212.58.114.* | March 7, 2024 09:43 |
I highly recommend not using the service.
1. The interface is confusing. When making a currency exchange, all transaction data is not shown. Saved bank cards are not displayed when filling out an exchange application.
2. Slow exchange. The money arrives on the card many hours later.
1. The interface is confusing. When making a currency exchange, all transaction data is not shown. Saved bank cards are not displayed when filling out an exchange application.
2. Slow exchange. The money arrives on the card many hours later.
0
CommentRemove
| Dmytro | |
185.155.90.* | March 7, 2024 08:22 |
I am changing usdt to Privat24, more than 6 hours have passed. in support one response time limit up to 3 days. Don't use their services. use services where the exchange takes no more than an hour. If only I had read the reviews earlier! but I trusted bestchange, because in their advertising they say that they only have verified exchangers. One negative!
0
CommentRemove
| Axi Oma | |
193.106.56.* | February 16, 2024 06:09 |
Issue has been successfully resolved by the exchanger's administration
Completely negative experience. Sent LTC more than 12 hours ago, but still haven't received funds to my card. Their regulations state that it takes 1-20 min to process withdrawals to Privat24, which is evidently no the case in reality. Support just said that they moved up my transaction in priority, but this is obviously just an excuse, as the funds are at least 11.5 hours overdue. Kindly ask Bestchange support to intervene in this issue.
| Axi Oma | February 16, 2024 06:20 |
Also, their user agreement page does not work at all. It is not setup. Their website just says that the page does not exist.
| BestChange admin | February 16, 2024 12:09 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| ChangeCoins admin | February 18, 2024 08:35 |
Hello Axi Oma, payment was successfully sent.
Claim solved
| BestChange admin | February 18, 2024 08:47 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Igor | |
45.151.236.* | February 14, 2024 20:00 |
I highly do not recommend this service, it's been 2.5 hours since I sent coins but no money on my account yet. Support says that it usually takes from 1 to 12 hours which is ridiculously long, more to say according to their regulations it can take up to 3 banking days to receive money.
| Igor | February 14, 2024 20:27 |
I received my money just now. In total, it took 2h 50min of hover, two short chats with support, and one negative feedback here!
I should read service rules and regulations in a first place!
I should read service rules and regulations in a first place!
CommentRemove
| Oleksii | |
109.87.152.* | February 3, 2024 06:41 |
Issue has been fully resolved
I am waiting for an hour for my money after I sent btc to their wallet, I don't recommend using this exchange, here a lot of much quicker exchanges. I ask the administration to monitor my situation because I am starting to panic. I think this exchange doesn't need to be in your list of trust partners.
| Oleksii | February 3, 2024 09:12 |
Still nothing, more than 3 and half hours I am waiting.
| Oleksii | February 3, 2024 09:44 |
I received the money a few minutes ago.
CommentRemove
| Igor | |
109.86.68.* | January 30, 2024 20:36 |
2.5 hours and Im waiting for receipt on the UAH card, in the chat they invite me to look at their regulations, they write up to 3 days. I read the comments just now, I regret that I used this service, other services do everything in 1 hour.
0
CommentRemove
| Roman | |
91.243.5.* | January 10, 2024 03:47 |
Issue has been fully resolved
This is a team of ***. I send them money long time ago and still didnt get anything. They keep feeding me with promises, but that doesnt help. I am still waiting for my payment or refund. Please, think twice before using this shitty exchange.
| BestChange admin | January 10, 2024 04:39 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| BestChange admin | January 18, 2024 11:34 |
Roman, according to the information we have, your order has been completed.
Please confirm the receipt of funds from the exchanger's administration.
Please confirm the receipt of funds from the exchanger's administration.
CommentRemove
| Oleg | |
172.233.243.* | January 11, 2024 09:54 |
Exchanges take a long time. Last time, in September, I waited 4.5 hours. This time a little more than 1 hour. Last time they sent less than the exchange rate. At least this time it's correct.
The funny thing is that I already exchanged on this service and was extremely dissatisfied. But in a hurry I chose it again and this time I have seen noticeable improvements. Although the result is far from ideal but thanks for this already.
The funny thing is that I already exchanged on this service and was extremely dissatisfied. But in a hurry I chose it again and this time I have seen noticeable improvements. Although the result is far from ideal but thanks for this already.
0
CommentRemove
| Danil | |
91.229.123.* | December 9, 2023 13:14 |
Issue has been fully resolved
I've been waiting for money for more than 3 hours. Support doesn't give a good answer!
| BestChange admin | December 9, 2023 14:49 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Danil | December 9, 2023 14:53 |
Done
but don't recommend(
but don't recommend(
| ChangeCoins admin | December 10, 2023 12:55 |
Hello Danil,
Unfortunately, funds on the card are not always received instantly; you can familiarize yourself with the regulations for transfers on our website https://changecoins.io/site/regulation. We see your payment was made successfully.
Unfortunately, funds on the card are not always received instantly; you can familiarize yourself with the regulations for transfers on our website https://changecoins.io/site/regulation. We see your payment was made successfully.
CommentRemove
| Mykyta | |
176.36.24.* | November 30, 2023 10:51 |
Issue has been fully resolved
Make order LTC to monobank.
4 hours past.
Didnt receive money.
4 hours past.
Didnt receive money.
| Mykyta | November 30, 2023 11:11 |
Done.but not good recommendation.
Claim solved
CommentRemove
| Oleksio | |
45.129.56.* | November 22, 2023 11:27 |
According to the information available, the exchanger has no financial obligations to this user
Im waiting 12 hours for a refund of LTC because they are saying they cant fund my card in UAH. I contacted them 6 times and they are telling me to wait every time.
| BestChange admin | November 22, 2023 15:37 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| ChangeCoins admin | November 25, 2023 10:19 |
Hello Oleksio,
Our exchange states that the card must be from a Ukrainian bank. The token has already been returned to you.
Our exchange states that the card must be from a Ukrainian bank. The token has already been returned to you.
Claim solved
| BestChange admin | November 26, 2023 06:37 |
Hello,
Dear user, we kindly ask you to confirm the receipt of refund from the administration of the exchanger.
Best regards, BestChange administration.
Dear user, we kindly ask you to confirm the receipt of refund from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
| Musafir | |
103.178.187.* | October 10, 2023 06:08 |
Issue has been successfully resolved by the exchanger's administration
Request đ 12094398
Without any reason they pending my payment just say wait already 1hr gonna 1k USDT, please take action immediately or refund my USDT.
Without any reason they pending my payment just say wait already 1hr gonna 1k USDT, please take action immediately or refund my USDT.
| ChangeCoins admin | October 13, 2023 13:12 |
Hello Musafir,
completed
completed
Claim solved
CommentRemove
| Kirill | |
188.33.224.* | September 30, 2023 15:21 |
Issue has been fully resolved
I've been waiting for the payment to be completed for over 2 hours now and still haven't received it.
The online chat present on the website has been silent for an hour already.
Awful service, do not use this exchanger.
The online chat present on the website has been silent for an hour already.
Awful service, do not use this exchanger.
| Kirill | September 30, 2023 15:37 |
After 2.5 hours and a complaint to BestChange and online chat (where I still did not receive any feedback) I finally received a transaction.
Still do not recommend for use to people who value their time and nerves.
Still do not recommend for use to people who value their time and nerves.
Claim solved
CommentRemove
| Michael | |
46.8.172.* | September 27, 2023 17:32 |
Issue has been fully resolved
Slowest service ever.
| BestChange admin | September 27, 2023 18:04 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| ChangeCoins admin | September 27, 2023 20:35 |
Hello Michael,
Your order has been successfully completed
Your order has been successfully completed
Claim solved
| BestChange admin | September 27, 2023 20:46 |
Dear Michael, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Best regards, BestChange administration.
| Michael | September 27, 2023 21:38 |
Ive received founds. But it was about 9 hours to do it. Ive left this comment to people that are planning to use this exchange just use different one, if u need your money urgently- use another exchange. Dont waste your time!
| ChangeCoins admin | September 28, 2023 10:31 |
Michael, have a good day!
CommentRemove
| Iurii | |
206.84.80.* | September 11, 2023 17:42 |
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
Profanities and abusive language were removed by the monitor's administration
application number, amount $500 On the 6th there was an exchange, on the 8th when I wrote to the support service, they told me there was an error in the exchange and there would be a refund, I provided a trc wallet, the return never arrived, yesterday I wrote to this exchanger again, and they told me that everything was paid, I asked to provide proof that the money had been transferred and they refused to do so. I have screenshots of correspondence with the exchanger, where they indicate that there was an error in the exchange, and then that the money was paid
| BestChange admin | September 11, 2023 18:20 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Iurii | September 13, 2023 12:18 |
That's all? this *** exchanger *** me, and thats all?
| Iurii | September 13, 2023 12:20 |
Administration please respond and remove the exchanger marked ***
| ChangeCoins admin | September 13, 2023 15:00 |
Hello Iurii,
completed!
completed!
Claim solved
| ChangeCoins admin | September 13, 2023 15:03 |
the money was sent to the card from the 12088440. According to the regulations
| Iurii | September 13, 2023 15:04 |
The money did not receive
| Iurii | September 13, 2023 15:05 |
How to send a screenshot? The exchanger is a ***, I have screenshots where the exchanger claims that there will be a refund
| Iurii | September 13, 2023 15:14 |
Bestchange administration provide your email, I will send a card statement, where it is clearly visible that the money did not arrive from this exchanger, I will send screenshots of correspondence with the exchanger where they claim that there is an error in the exchange, they asked to send another card, but I asked to make a refund to trc and sent the wallet, after that they claim that the money was sent
| BestChange admin | September 15, 2023 15:15 |
Hello,
Exchanger reported that your order was completed succesfully, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Exchanger reported that your order was completed succesfully, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
| Oleg | |
31.43.60.* | September 5, 2023 15:10 |
The exchanger is on my black list. I exchanged LTC for Visa, as a result I waited for the transfer for four and a half hours and it came LESS than the estimated amount of the exchange. While the exchange rate has RISEN and I must get more funds. I am very glad that I exchanged the test amount first. I do not advise you to contact the exchanger.
0
CommentRemove
| User | |
89.64.66.* | August 7, 2023 14:06 |
Issue has been fully resolved
Keep away!
PM->ADV
Transaction completed, money sent from my PM
But the receiving side could not complete API response, as they say
ChangeCoins says they can not identify my payment, can not refund and can not help at all. So $130 lost in space - this is the price of their reputation
This exchanger should not be listed here!
PM->ADV
Transaction completed, money sent from my PM
But the receiving side could not complete API response, as they say
ChangeCoins says they can not identify my payment, can not refund and can not help at all. So $130 lost in space - this is the price of their reputation
This exchanger should not be listed here!
| BestChange admin | August 7, 2023 18:06 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| User | August 7, 2023 18:39 |
Issue resolved, however i do not recommend this exchanger
Claim solved
CommentRemove
| Basil |  |
188.129.228.* | July 31, 2023 08:48 |
Issue has been fully resolved
Hello! The website reports that the transfer was accepted, but the funds were not transferred to the card. Help me figure this out, please.
| BestChange admin | July 31, 2023 09:32 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| BestChange admin | July 31, 2023 12:22 |
Hello!
Dear user, exchanger's administrator reported about refund on order. We kindly ask you to confirm the refund from the administration of the exchanger.
Best regards, BestChange administration.
Dear user, exchanger's administrator reported about refund on order. We kindly ask you to confirm the refund from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
| Sviatoslav | |
176.98.31.* | July 29, 2023 12:58 |
Great exchange, everything fast and perfect.
0
CommentRemove
| Tika |  |
180.243.142.* | July 25, 2023 06:10 |
Issue has been fully resolved
The service has decreased, problems often occur here.
My order status is complete but it's been almost 3 hours and I haven't received my balance. can no longer be relied upon for urgent transaction.
I have experienced it 2 times and the problem has only been resolved for 3 days. please improve your service
My order status is complete but it's been almost 3 hours and I haven't received my balance. can no longer be relied upon for urgent transaction.
I have experienced it 2 times and the problem has only been resolved for 3 days. please improve your service
| BestChange admin | July 25, 2023 06:51 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Tika | July 25, 2023 12:36 |
Problem solved.
they refunded my money. what's wrong with them? I hope their service returns as good as before
they refunded my money. what's wrong with them? I hope their service returns as good as before
CommentRemove
| Shakti Om | |
5.248.22.* | June 17, 2023 00:53 |
I sent 60 and never received them.
| BestChange admin | June 17, 2023 02:59 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| ChangeCoins admin | June 17, 2023 13:54 |
Hello Shakti Om,
exchange completed successfully in reglmant
exchange completed successfully in reglmant
Claim solved
CommentRemove
| Ihor | |
130.0.54.* | June 1, 2023 16:09 |
Issue has been fully resolved
I transferred 0.0455 ETH, the payment was confirmed, but still have not received the money on the card.
| Ihor | June 1, 2023 16:22 |
Got the money, thanks to the administration of the site, but the service does not recommend it!
Claim solved
CommentRemove
| Nareesh |  |
223.123.104.* | May 30, 2023 12:21 |
Issue has been fully resolved
I have sent Usdt for 2000$ Perfect money usd but I still not Receive kindly release my payment
| ChangeCoins admin | May 30, 2023 12:48 |
Hello Nareesh,
completed
completed
Claim solved
| BestChange admin | May 30, 2023 13:13 |
Hello!
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
| Ali |  |
119.160.31.* | May 30, 2023 12:13 |
Issue has been fully resolved
Can't receive my pm last 20 min passed after usdt send
| ChangeCoins admin | May 30, 2023 12:47 |
Hello Ali,
completed!
completed!
Claim solved
| BestChange admin | May 30, 2023 13:12 |
Hello!
Ali, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Ali, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
| Ulrich |  |
154.72.150.* | May 30, 2023 12:07 |
Issue has been fully resolved
Please can you check my transaction. I've sent the USDT and the application has confirmed the payment but till now i have not received the PM
0
CommentRemove
| Hafaliana razorson |  |
154.126.12.* | May 24, 2023 10:14 |
Very fast,thank you guys
0
CommentRemove
| Art | |
128.124.197.* | April 14, 2023 14:31 |
Issue has been fully resolved
Exchanged busd for uah it hung after three checks, support has been saying for a day that the specialized department is working on my application, before that I used this exchanger there were only small delays when transferring to a card up to two hours, and this situation, which is now very annoying, its not clear how much longer to wait
| BestChange admin | April 14, 2023 14:40 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Art | April 14, 2023 17:20 |
Thanks God money comes to me
CommentRemove
| Luna | |
113.132.212.* | April 11, 2023 04:55 |
Issue has been fully resolved
I exchange USDT TRC20 to ADVCASH. exchange direction show automatic exchange.But it is maunal model. orders manually. orders manually. orders manually. orders manually.Why it is not show on bestchange?
I contact ChangeCoins,first they are ask my bank card.
I exchange advcash it is needn't bank card.
Then they are said"Profile department of consideration of applications within 24 hours. During good times (Mon-Fri from 10 to 18 GMT+2) applications are considered more often, usually it can take up to 120 minutes."
I did not recieve my advcash usd yet.
I contact ChangeCoins,first they are ask my bank card.
I exchange advcash it is needn't bank card.
Then they are said"Profile department of consideration of applications within 24 hours. During good times (Mon-Fri from 10 to 18 GMT+2) applications are considered more often, usually it can take up to 120 minutes."
I did not recieve my advcash usd yet.
| BestChange admin | April 11, 2023 09:04 |
Hello!
We request the exchanger's administrator to respond to the user's review.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's review.
Best regards, BestChange administration.
| ChangeCoins admin | April 11, 2023 09:53 |
Hello Luna,
completed
completed
| BestChange admin | April 11, 2023 10:16 |
Dear Luna,
We kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
We kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
| Rameez | |
72.255.37.* | April 6, 2023 08:28 |
Issue has been fully resolved
Hello Respected sir/mam,
First of all thanks for giving us great exchange platform,
i am using bestchange since long time i never had experience like on this CHANGECOIN
i send money yesterday transaction was completed everything was fine but they stuck my fund and did not credit yet,now they are changing statment,9 hours approximately gone they are not realising my fund please help me
Thanks & Regards
Rameez
First of all thanks for giving us great exchange platform,
i am using bestchange since long time i never had experience like on this CHANGECOIN
i send money yesterday transaction was completed everything was fine but they stuck my fund and did not credit yet,now they are changing statment,9 hours approximately gone they are not realising my fund please help me
Thanks & Regards
Rameez
| BestChange admin | April 6, 2023 09:04 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| ChangeCoins admin | April 6, 2023 09:12 |
Hello Rameez,
returned
returned
| BestChange admin | April 6, 2023 09:12 |
Hello!
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
| Rameez | April 6, 2023 19:47 |
Yes my refund has been arrived in my wallet,but i dont recognize this exchange 'CHANGECOIN" they haven't proper system
CommentRemove
| Hamed | |
191.101.252.* | April 6, 2023 09:03 |
Hello,
This site makes orders manually, while it is not mentioned in Bestchange.
Three hours have passed since my USDT was transferred to the site and the order has not yet been completed and Perfect Money has not been transferred to my account.
Site support also does not respond.
This site makes orders manually, while it is not mentioned in Bestchange.
Three hours have passed since my USDT was transferred to the site and the order has not yet been completed and Perfect Money has not been transferred to my account.
Site support also does not respond.
| ChangeCoins admin | April 6, 2023 09:10 |
Hello Hamed,
1.support answered you.
2. you can write to support and indicate the wallet for a refund
1.support answered you.
2. you can write to support and indicate the wallet for a refund
Claim solved
| Hamed | April 6, 2023 09:15 |
Now support tell me funds will arrive within a day.
| BestChange admin | April 6, 2023 09:16 |
Hello!
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
| Hamed | April 6, 2023 10:26 |
I have requested to refund USDT and I am waiting for refund transaction.
because I can't wait a day and it was not mentioned in the Bestchange that changecoins.io process orders manually.
because I can't wait a day and it was not mentioned in the Bestchange that changecoins.io process orders manually.
| Hamed | April 6, 2023 10:47 |
Thank you! Money refunded to my wallet.
CommentRemove
| Dgrdtn | |
93.76.62.* | March 17, 2023 11:46 |
Exchanged BUSD Bep20. Didnt receive UAH. Support didnt really help.
| ChangeCoins admin | March 19, 2023 20:26 |
Hello Dgrdtn,
Please check you card statement one more time.
Please check you card statement one more time.
Claim solved
CommentRemove
| Ir0N1X | |
185.97.201.* | March 5, 2023 07:24 |
Issue has been successfully resolved by the exchanger's administration
Exchanged USDT TRC-20. Didn't receive UAH
No support chat at the site
No support chat at the site
| BestChange admin | March 5, 2023 08:43 |
Hello,
We have contacted the exchanger to clarify your situation. Meanwhile, you can use the online chat as it is present on the website, see the screenshot https://prnt.sc/ZLYDRY4ZaYai
Kind regards, BestChange administration.
We have contacted the exchanger to clarify your situation. Meanwhile, you can use the online chat as it is present on the website, see the screenshot https://prnt.sc/ZLYDRY4ZaYai
Kind regards, BestChange administration.
| Ir0N1X | March 5, 2023 09:44 |
Thank you for looking into the issue.
As for the chat, unfortunately it is not shown for me: https://prnt.sc/KRgTjymzpDzj
As for the chat, unfortunately it is not shown for me: https://prnt.sc/KRgTjymzpDzj
| BestChange admin | March 5, 2023 09:49 |
Thank you for the information, perhaps, this is a VPN issue.
You may also try to contact the exchanger via the email stated on the website info@changecoins.io
You may also try to contact the exchanger via the email stated on the website info@changecoins.io
| Ir0N1X | March 5, 2023 10:20 |
Thank you! Finally money received!
Claim solved
CommentRemove
| Tika | |
114.10.71.* | February 20, 2023 08:27 |
Issue has been successfully resolved by the exchanger's administration
My payment hasn't been processed yet, it's been 4 days. I am always asked to wait and wait. I don't know what's wrong with my transaction, they don't give an explanation. this is very disappointing :'(
| ChangeCoins admin | February 20, 2023 10:33 |
Hello Tika,
completed.
completed.
Claim solved
| Tika | February 20, 2023 10:38 |
Oke, thank you, Hopefully the service can be improved in the future
CommentRemove
| Sergii |  |
90.143.1.* | January 23, 2023 13:51 |
Pleasant staff when discussing this or that issue. It is impossible to find anything negative, even if you want to, only positive and positive again!
It would be ideal if all such institutions were like ChangeCoins and the staff working on the ChangeCoins Team!
Very grateful for all the transactions I've done on ChangeCoins, which are dozens if not hundreds!
Sincerely, Sergey
It would be ideal if all such institutions were like ChangeCoins and the staff working on the ChangeCoins Team!
Very grateful for all the transactions I've done on ChangeCoins, which are dozens if not hundreds!
Sincerely, Sergey
| Sergii | January 23, 2023 13:53 |
Glory to Ukraine!
CommentRemove
| Georgiy |  |
78.180.60.* | December 29, 2022 10:27 |
Issue has been fully resolved
They said after the 3rd confirmation the payment will be automatically executed, for a long time the previous 6th confirmation is not processed. Return the crypt completely in vain spent so much time.
| ChangeCoins admin | January 4, 2023 12:50 |
Hello Georgiy,
completed
completed
Claim solved
| BestChange admin | January 4, 2023 12:53 |
Hello!
Georgiy, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Georgiy, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
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