HiExchange exchanger
Go to the HiExchange site
Information from the exchanger administration
HiExchange is ready to quickly take care of your exchange operations. With 100+ exchange directions for Crypto and E-currencies and 24/7 support, you can place your exchange order at any time of the day and receive the exchanged amount in your desired account. Exchange your assets at HiExchange, without going through KYC or any additional steps.
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Other exchangers
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Status: | active | HiExchange reviews: | 03426153 | |
Exchange rates: | 245 | Volet TS: | — | |
Reserve: | $2 856 263 | Perfect Money TS: | 773.30 | |
Age: | 4 years 10 months | WebMoney BL: | 578 | |
On BestChange: | 3 years 4 months | MyWOT rating: | 3.0 | |
Country: | Turkey | Forums: | — |
Your name: | |
* Your e-mail: | |
* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website HiExchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the HiExchange administrator resolve the problem more quickly. If you didn't like the HiExchange's service and want to write about it, use the Comment review type. |
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Order number: | |
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Igor | 186.18.84.* | January 26, 2025 19:35 |
HiExchange admin | January 26, 2025 19:57 |
Thank your for choosing HiExchange. Your order was not cancelled and your payment has been successfully made. you can view your payment confirmation on your dashboard or via your track ID
Anna | 212.142.83.* | January 17, 2025 11:52 |
HiExchange admin | January 20, 2025 06:31 |
We are glad that you had a pleasant experience! Thank you for your kind feedback.
Sergey | 136.243.69.* | December 22, 2024 18:53 |
Thank you so much!
Always using this exchanger for payments!
Danylo | 46.193.0.* | December 19, 2024 13:01 |
HiExchange admin | December 20, 2024 09:10 |
We apologize for falling short of your expectations during your exchange with us. Your order was completed slightly beyond the 24-hour timeframe we promised. We sincerely regret the delay and hope to serve you again on HiExchange soon.
Best regards,
HiExchange
BestChange admin | December 21, 2024 09:43 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Petr | 128.0.231.* | November 28, 2024 15:05 |
It was said that it usually takes up to 3 hours, but they prefer to mention that in rare cases it takes up to 24 hours.
Why? It is very lined up transfer, super low amount of money, relatively big commission.
I kindly ask the support but they only replied with robotic (seems like that) phrases. So far I am extremely disappointed even though used that exchange in the past with other operations.
BestChange admin | November 29, 2024 18:32 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
User | 31.167.168.* | September 23, 2024 11:22 |
Payeer to paypal.
Me | 178.18.36.* | September 23, 2024 08:43 |
John | 149.22.89.* | September 18, 2024 11:37 |
Have received just 950 euro.
Answer of there support:
"Hello dear friend
The $50 less you received was due to PayPal fees.
We process all our PayPal payments in the form of goods and services. In this method, the cost is with the recipient"
But nowhere no information about comision of PayPal.
And by order i must receive 1000 euro.
BestChange admin | September 18, 2024 12:54 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
HiExchange admin | September 18, 2024 13:09 |
Thank you for your feedback. We would like to clarify that from the very first step of PayPal orders, we have indicated that PayPal deducts a percentage of the sent amount as their fee. This fee may vary between 2% and 6%, depending on PayPals policies.
If you have any further questions, our support team is available 24/7.
Best regards,
HiExchange
John | September 18, 2024 13:50 |
or have a mark that an additional commission is charged. how can I get the exact amount to my account if you have a difference of 2 to 6%?
BestChange admin | September 18, 2024 15:34 |
Please note that on the monitor page for the direction you specified ( https://www.bestchange.com/tether-trc20-to-paypal-euro.html ), there is a warning about the PayPal payment system commission: https://bc.to/EZfxOV
Sincerely, administration of the BestChange exchanger monitor.
John | September 18, 2024 16:01 |
Also support told me, that pp gives 50 usd comision, but they got from me 50 euro:)
HiExchange admin | September 18, 2024 16:19 |
Unfortunately we cannot say for certain that how much USDT will give you 1000 PayPal EUR since PayPal does not provide a clear statement on how much commission they deduct from the transaction. PayPal deducts the commission in the currency that has been transferred to your account. In your case, you have received PayPal EUR so the commission is deducted in Euros.
Best regards,
HiExchange
Alex | 146.120.33.* | September 12, 2024 22:05 |
BestChange admin | September 13, 2024 03:46 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
BestChange admin | September 13, 2024 15:36 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
User | 89.42.66.* | September 10, 2024 16:28 |
User | 89.185.84.* | September 3, 2024 07:33 |
HiExchange admin | September 3, 2024 08:58 |
We're apologize for not getting back to you quicker. Our customer support team was experiencing heavy loads at the moment you sent your support request. We believe that you have already got in contact woth our support team. Please do not hesitate to contact us if you have any further questions.
Best regards,
HiExchange
User | September 3, 2024 09:30 |
Lila | 113.201.75.* | August 14, 2024 05:16 |
BestChange admin | August 14, 2024 06:29 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
HiExchange admin | August 14, 2024 07:10 |
We're sorry if you have faced issues regarding your order. We'll review your order and transfer to you the remaining amount if there has been an issue in the calculations. We will be in contact with you and let you know about the outcome soon. Thank you for you patience and understanding.
Best regards,
HiExchange
Lila | August 14, 2024 07:14 |
HiExchange admin | August 14, 2024 14:50 |
We reviewed your order and the rates for PM to USDT at the time of your order. The amount you have received, 92 USDT, is correct. You can contact our customer support team for more information.
Lila | August 14, 2024 15:05 |
BestChange admin | August 16, 2024 11:02 |
We have sent you a request by email. Please provide an answer.
Sincerely, administration of the BestChange exchanger monitor.
HiExchange admin | August 19, 2024 13:28 |
We reviewed your order and everything seems to be correct regarding your order and the payment you received.
Best regards,
HiExchange
Robin | 213.136.224.* | August 10, 2024 16:22 |
HiExchange admin | August 10, 2024 16:33 |
Thank you for using HiExchange. We're sorry to see you had problems woth your order. First of all, we have clearly stated that PayPal orders will be sent through "for goods and services" method. However the blockage is caused by PayPal, our customer support team has sent you the instructions on how to refund the received amount so that we can refund your USDT back to your wallet. Please follow the instructions for refunding the amount you have received in your PayPal account.
Best regards,
HiExchange
Carl | 193.196.13.* | July 23, 2024 10:29 |
Iuliia | 108.71.0.* | July 4, 2024 19:13 |
HiExchange admin | July 5, 2024 09:56 |
Thank you for your feedback. We're glad to hear that you're satisfied woth our service. We try to get better everyday to be able to provide you with better experience.
Best regards,
HiExchange
Mustakin Nur | 180.242.195.* | July 1, 2024 15:58 |
60 minutes not sent perfectmoney
and there was a change on their website, I actually got a rate of 1,032 but they changed it, I asked for a refund of my funds
TXVtHf3xPst83nqSynJabRvE99wZRAbv5V
TRC20.
Mustakin Nur | July 1, 2024 16:02 |
Mustakin Nur | July 1, 2024 16:02 |
Mustakin Nur | July 1, 2024 16:06 |
I was cheated.
Mustakin Nur | July 1, 2024 16:07 |
i will send them perfectmoney
they are rubbish websites!
Mustakin Nur | July 1, 2024 16:09 |
that's a crazy thing.
Mustakin Nur | July 1, 2024 16:10 |
Mustakin Nur | July 1, 2024 16:22 |
https://prnt.sc/T3cHIfP8NUYI
https://prnt.sc/GkFnnnSEJzNB
https://prnt.sc/r_Ok0LKmOmLT
https://prnt.sc/PR6WlHfuR52M
look at this chat, this is the first time I've experienced this
I feel safe with other websites.
BestChange admin | July 1, 2024 16:24 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
HiExchange admin | July 1, 2024 16:30 |
We're sorry if you feel your final order amount is not correct. We will review the order details and our customer support will get back to you as soon as possible.
Best regards,
HiExchange
Mustakin Nur | July 1, 2024 16:31 |
HiExchange admin | July 1, 2024 16:33 |
We'll get back to you as soon as possible. Thank you for your patience.
Mustakin Nur | July 1, 2024 16:35 |
Mustakin Nur | July 1, 2024 17:29 |
Mustakin Nur | July 2, 2024 04:03 |
HiExchange admin | July 2, 2024 07:20 |
HiExchange admin | July 2, 2024 07:23 |
We reviewed your order. There has been a problem in our rates file the moment you placed your order and the amount is been calculated by mistake. We take full responsibility and transfer you the difference today. We're sorry for the inconvenience. Thanks for your patience. You'll receive your money as soon as possible.
Best regards,
HiExchange
Mustakin Nur | July 2, 2024 07:33 |
HiExchange admin | July 2, 2024 08:31 |
The additional amount has been transferred to your account.
Best regards,
HiExchange
Natasha | 95.217.15.* | July 1, 2024 06:45 |
For example, if the site tells you that you will receive a thousand dollars, they will deposit less than that.
HiExchange admin | July 1, 2024 06:57 |
We're sorry to hear that our service could not meet your expectations. Please contact us via email or live chat so that we can find out if there has been any mistake regarding your order. HiExchange always transfers the exact same amount that is calculated through our exchange box. There's an exception for PayPal funds where we can't be sure how much PayPal deducts from the amount we send to our customers account. This PayPal commission could be between 3 to 6 percent and it is clearly stated in the first step of exchange on our website.
Best regards,
HiExchange
Natasha | July 1, 2024 07:17 |
I work with other sites and the same specified amount is credited to my paypal account without deduction.
HiExchange admin | July 1, 2024 07:21 |
We ask you to refer to our website homepage and carefully review first step of PayPal order. We have mentioned that we exactly send the amount mentioned in the "We Send" section but PayPal deducts 3-6 percent of the sent amount.
It is possible that our other colleagues transfer to PayPal accounts using "Friends and Family" method. This way, PayPal does not deduct any commission. Unfortunately we cannot use this method.
Best wishes,
HiExchange
Undergrounder | 185.107.56.* | June 10, 2024 18:21 |
Andrdias | 88.214.186.* | June 5, 2024 17:47 |
HiExchange admin | June 5, 2024 18:00 |
We're sorry to hear that you had problems with your transaction. I got in touch with our financial team and it seems like your amount has been refunded successfully. We couldn't completely understand what's the issue here. Please contact our 24/7 support and we'll take care of the problem as quickly as possible.
Best regards,
HiExchange
Andrdias | June 5, 2024 18:07 |
David Steven | 66.150.196.* | May 20, 2024 20:07 |
The order took more than 5 hours and the support team is saying "Please wait" always.
I do NOT recommend this service.
Undergrounder | 149.34.244.* | May 12, 2024 11:14 |
Timothey | 46.98.138.* | May 8, 2024 22:41 |
Timothey | May 8, 2024 23:24 |
HiExchange admin | May 9, 2024 08:31 |
We apologize for any inconvenience caused regarding your recent order. Following your request, our finance department has processed a full refund.
Please note that transaction fees typically incurred during refunds are not covered by HiExchange; these fees are passed through from the payment systems used and are not benefiting our exchanger.
During your refund process, we encountered a delay with the transaction confirmation due to an issue with one of our wallets. To ensure you received your refund quickly, our customer support team decided to process the refund from an alternative wallet. Consequently, you have received two refund payments from both wallets.
We kindly ask that you respond to our customer support email to arrange the return of the additional funds.
Thank you for your cooperation and understanding.
Best regards,
The HiExchange Team
Sena | 151.93.68.* | May 7, 2024 07:42 |
Vadim | 90.128.16.* | May 2, 2024 16:35 |
Bogdan | 31.60.9.* | May 1, 2024 10:11 |
I would like to know that before entering a transaction with this counterparty.
The support only reacts with a pre-set script messages like be assured we will process etc, without giving the normal answers to your questions, i.e. processing times.
When I asked for a refund, they told me there's a commission for getting your money back. "Fast and easy" exchange is definitely not there. They said I agreed some terms and conditions in step 4. Means fast and easy will last 24 hours.
Do not recommend, poor service. Look for another exchange.
HiExchange admin | May 1, 2024 10:26 |
Thank you for your feedback. I just want to mention that only PayPal orders might take up to 24 hours due to the nature of the destination currency. We have clearly annouced this priod for our PayPal orders in step 4 before finalizing the order. Although most of the PayPal orders will be done quicker than what we have mentioned. Plus all other orders will be done in matter of minutes.
In case of a refund, since refunding your funds occur network fee, if the refund is requested by the customer then a transaction fee will be deducted from your original amount. Please note that if in any case HiExchange cannot complete your order, we take full responsibility and refund your amount in full.
Our 24/7 live support (human support not robots) is always there to assist you in any way possible.
Best regards,
HiExchange
Ajmathullakhanshayee | 157.48.138.* | April 29, 2024 16:05 |
HiExchange admin | April 29, 2024 16:25 |
Our customer support team is in contact with you at the moment to resolve the issue. The amount you have sent is different from the amount you have sent to our wallet. This has resulted in the value of your exchange to be under $1 which is way under our minimum order amount. Please keep in touch with our customer support team if you have any additional proof of payment that is equal to your order amount.
Best regards,
HiExchange
Undergrounder | 185.107.56.* | April 16, 2024 12:18 |
Badhon Ahmed | 103.82.203.* | April 13, 2024 10:18 |
Badhon Ahmed | April 13, 2024 10:47 |
HiExchange admin | April 13, 2024 11:20 |
We apologize for the inconvenience caused by the current technical issue. Please be assured that our team is working to resolve this matter as quickly as possible. We want to reassure you that our 24/7 support team is on hand to ensure the safety of your funds and to assist you throughout this process. Thank you for your patience and understanding during this time.
Warm regards,
HiExchange Team
Badhon Ahmed | April 13, 2024 11:25 |
HiExchange admin | April 13, 2024 11:32 |
Please reply our customer support email. Your funds will be refunded as quickly as possible. We apologize for the inconvenience. Thank you for your understanding.
Best regards,
HiExchange
Badhon Ahmed | April 13, 2024 11:38 |
Badhon Ahmed | April 13, 2024 12:10 |
But This is Very poor experience.. Pls avoid this site.
Sirajuddin | 51.159.170.* | April 13, 2024 11:00 |
HiExchange admin | April 13, 2024 11:20 |
We apologize for the inconvenience caused by the current technical issue. Please be assured that our team is working to resolve this matter as quickly as possible. We want to reassure you that our 24/7 support team is on hand to ensure the safety of your funds and to assist you throughout this process. Thank you for your patience and understanding during this time.
Warm regards,
HiExchange Team
Sirajuddin | April 13, 2024 11:24 |
HiExchange admin | April 13, 2024 11:31 |
We understand your frustration and your claim and we're sorry for the problem. Your funds will be refunded. Please reply to our customer support email to receive your refund. Thank you for your understanding.
Best regards,
HiExchange
Sirajuddin | April 13, 2024 11:34 |
HiExchange admin | April 13, 2024 11:59 |
Unfortunately we cannot make commitments about a third-party, as our transactions on HiExchange are strictly between our customers and us. We sincerely apologize for any inconvenience the technical issue may have caused you. Please understand that matters pertaining to your personal business are beyond our control. Thank you for your understanding.
Best regards,
HiExchange
Sirajuddin | April 13, 2024 12:10 |
Shamim | 37.111.243.* | April 13, 2024 10:23 |
Shamim | April 13, 2024 10:49 |
HiExchange admin | April 13, 2024 11:20 |
We apologize for the inconvenience caused by the current technical issue. Please be assured that our team is working to resolve this matter as quickly as possible. We want to reassure you that our 24/7 support team is on hand to ensure the safety of your funds and to assist you throughout this process. Thank you for your patience and understanding during this time.
Warm regards,
HiExchange Team
Shamim | April 13, 2024 11:44 |
Shamim | April 13, 2024 11:58 |
Jss | 103.181.97.* | April 13, 2024 10:19 |
I have paid but my fund was not received.
Jss | April 13, 2024 11:16 |
I would request everyone not to use this.
HiExchange admin | April 13, 2024 11:19 |
We apologize for the inconvenience caused by the current technical issue. Please be assured that our team is working to resolve this matter as quickly as possible. We want to reassure you that our 24/7 support team is on hand to ensure the safety of your funds and to assist you throughout this process. Thank you for your patience and understanding during this time.
Warm regards,
HiExchange Team
Elon Fay | 18.156.158.* | April 8, 2024 14:12 |
Ashish Sharma | 49.36.19.* | March 29, 2024 04:32 |
HiExchange exchanger's most popular directions for the last 30 days: