Exchange rates:
492012
Exchangers:
424
Updated:
20:07:33
okpays.com exchanger website screenshot

OkPays exchanger

Other exchangers
Status: active OkPays reviews: 05130152
Exchange rates: 39 Volet TS:
Reserve: $313 348 Perfect Money TS: 74.00
Age: 3 years 8 months WebMoney BL:
On BestChange: 9 months MyWOT rating: 3.0
Country: United Arab Emirates Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website OkPays have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the OkPays administrator resolve the problem more quickly.

If you didn't like the OkPays's service and want to write about it, use the Comment review type.

* Order number:
*
 
Add a comment:
Andrii 146.70.182.* May 23, 2025 11:18
Issue has been successfully resolved by the exchanger's administration
3 days have passed and I’m still waiting for my money to paypal, the payment on my side took 5 minutes, but on their side they are in no hurry to send me the money to paypal.
Expand (1)
Andrii May 23, 2025 13:08
Everything was decided, the money was returned.
Claim solved
3
CommentRemove
Celeste 184.22.176.* May 23, 2025 08:27
Super exchanger as always fast and convenient thank you.
Expand (0)
0
CommentRemove
Onodi Imre 89.137.2.* May 23, 2025 07:45
Hello. I have exchanged money here several times, they always paid on time. The last time was after 72 hours. This is fine, a reliable exchange.
I have a problem here. I registered on the site, but it won't let me log in, it says invalid data. It would be nice if you could let me on the Okpays site. Thank you.
Expand (0)
0
CommentRemove
Zeroswagzero 66.235.168.* May 20, 2025 21:45
According to the information available, the exchanger has no financial obligations to this user
You have started that exhange for the below comment is 5-60 minutes. it s been upto 3 days now i made exchange and no payment yet and you have receive my payment. You are taking -15% for commission but you are not delivery the exchange in timely matter as you have started. its means you are just taking my commission for nothing.

Please pay my exchange immediately as the time you started for the comment as passed or refund my payment so i can make exchange with another exchanger.

Comment
5. Super urgent Goods and Services 5 — 60 minutes (Minus -15%)
Expand (3)
OkPays admin May 22, 2025 05:02
Hello Zeroswagzero,
Your exchange order were completed. Please check your account.

Thank you
Claim solved
BestChange admin May 22, 2025 06:11
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Zeroswagzero May 22, 2025 10:03
Payment has been received Thank you.
3
CommentRemove
Afifee 171.5.12.* May 21, 2025 01:47
Excellent service, good rates, fast transfers, overall I recommend it.
Expand (0)
0
CommentRemove
Jalal 160.178.208.* May 18, 2025 14:34
According to the information available, the exchanger has no financial obligations to this user
Hello
Since yesterday I still didn't receive the exchange to my account.
Is this normal?
Expand (5)
BestChange admin May 18, 2025 15:53
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
OkPays admin May 19, 2025 02:36
Hello Jalal,

Yes it's normal. Please read the order processing time rules mentioned in the order creation page.

Thank you
Claim solved
Jalal May 19, 2025 13:30
Hello,
Thank you for your reply, but I couldn't find the rules.
Could you please let me know when I will receive the exchange to my account?

Regards,
Jalal.
Claim renewed
Jalal May 19, 2025 18:04
Hello,
Money received finally.
Thank you all.

Regards,
Jalal.
Claim solved
OkPays admin May 19, 2025 18:06
Jalal, Never order again before read the processing time rules properly.
3
CommentRemove
Jack 116.96.46.* May 19, 2025 14:33
First of all, keep in mind that the exchange can happen in minutes or it can take 72 hours. It took me a little less than 24 hours.
Secondly, the support service only responds to messages in Telegram. And for the first 20 hours it did not accept my messages (possibly a glitch).
In the third exchange rate is indicated as 1:1 (usdt-usd paypal), BUT! there is a commission, which is deducted from your money. I received 5-6% less than I sent.
Expand (0)
0
CommentRemove
Vanlaere 81.183.89.* May 19, 2025 14:32
Next up is another translation, as always, instantly. The best service!
Expand (0)
0
CommentRemove
User 91.239.206.* May 15, 2025 08:24
The review is being checked by the monitor's administration
Money is on hold on Paypal. What should I do to recieve it?
Expand (1)
OkPays admin May 15, 2025 20:56
Hello dear customer, dear anonymous user,
If your payment sent and it's on hold. Then it's up to you and PayPal security system. Sometimes we may just provide you suggesstion and guidelines. Contact with support to know about this.

Thank you
Claim solved
3
CommentRemove
Yuri Garcia 181.199.227.* May 13, 2025 20:48
The review is being checked by the monitor's administration
Guys this is unbelievable. I wrote to them in telegram concerning an small transaction I did which I didn't receive as yet. No reply and no money into mynpaypal account. Wow.
Expand (7)
BestChange admin May 13, 2025 21:23
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
OkPays admin May 14, 2025 10:10
Hello Yuri Garcia,

Please read the order processing policy on the order create page. Also always ready the rules before creating order.

Thank you
Claim solved
OkPays admin May 14, 2025 10:10
Yuri Garcia, order will be process according to order processing policy
Yuri Garcia May 14, 2025 11:40
What that's supposed to mean? 24 hours for a payment? That's unacceptable. So far I have not received anything. The reason I chose this is because supposed to be a fast payment. This is looking very strange and it seems my money is lost.
Yuri Garcia May 14, 2025 11:42
What that's supposed to mean? 24 hours for a payment? That's unacceptable. So far I have not received anything. The reason I chose this is because supposed to be a fast payment. This is looking very strange and it seems my money is lost.
Claim renewed
Yuri Garcia May 14, 2025 11:57
A patment was sent via paypal but they didn't send it as family as friends they sent it different. I requested the sender via paypal message to click in her account that the item was received by her so that paypal releases the funds. As soon as this is done I will receive my payment and i will marke the matter resolved. This never happened in my life honestly.
OkPays admin May 15, 2025 05:43
Yuri Garcia, your exchange order already has been completed.

Thank you
Claim solved
3
CommentRemove
Lisa 216.107.136.* May 12, 2025 12:33
The review is being checked by the monitor's administration
An exchange was made, funds were sent from my side, I did not receive anything from the exchanger
usdt-paypal.
Expand (2)
BestChange admin May 13, 2025 11:23
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
OkPays admin May 14, 2025 10:09
Hello Lisa,
Order suspended. Reason: website order processing policy violation. Contact with support to get refund.

Thank you
Claim solved
3
CommentRemove
Morris 31.21.159.* May 12, 2025 11:08
The fastest and easiest exchanger, you are the best. I recommend to everyone.
Expand (0)
0
CommentRemove
Vlad 51.75.40.* May 12, 2025 11:04
The review is being checked by the monitor's administration
I made an exchange from USDT to PayPal using this exchanger, but the funds have not been credited to my PayPal account. I kindly ask the BestChange administration to investigate this situation.
Expand (0)
0
CommentRemove
Oleg 46.231.59.* May 6, 2025 09:36
The review is being checked by the monitor's administration
Almost 24 hours have passed since the payment of the application, the money has not been received, the support of the exchanger does not respond anywhere, I contacted in Telegram and wrote on the website, but they do not respond anywhere.
Expand (12)
BestChange admin May 6, 2025 10:12
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Oleg May 6, 2025 17:57
There is no response from the service and no money either.
OkPays admin May 7, 2025 03:06
Hello Oleg,

We didn't received any support query from you. This page is not support system to reply realtime.
Please read the order processing timeframe in the order create page and wait to be complete the order.

Thank you
Oleg May 7, 2025 11:20
Don't lie to me, I've been writing to you in telegrams for 2 days now, and you haven't responded at all
It's been 48 hours and I still haven't received any money, this is the slowest exchanger I've worked with in several years
In other exchangers, it also says that there may be a delay of up to 48 hours, but they change in 1-2 hours maximum, and judging by the reviews, you have such a policy of delaying the longer.
Oleg May 8, 2025 10:53
This is the worst exchanger I have used in years, please remove this error from your site.
OkPays admin May 8, 2025 10:55
Oleg, Show a screenshot where is you sent message to telegram and wait for many days!!! Better Don't you lie here.
OkPays admin May 8, 2025 10:55
This exchange order already completed according to order processing policy. Please read the rules before creating orders. Rules are not written for jokes.
Oleg May 8, 2025 11:00
If I show you a screenshot, you will only embarrass yourself, because I wrote to you in the telegram bot that is listed on your website

@OKpaysSupportBot.
Oleg May 8, 2025 11:03
Https://postimg.cc/hfQBkhSb/65c85806

Here in the screenshot you can see everything, you are a shitty exchanger and the reviews about you say so, I'm not the only one who says so.
OkPays admin May 8, 2025 11:03
Oleg, We won't embarrass because you sent message to wrong telegram. Our website is not mentioned this Telegram for now. That's your problem that you are not up to date! check our website contact page to get up to date contact info.
Oleg May 8, 2025 11:05
Https://postimg.cc/3Wp1zHs0/86ef33ed

Stop lying!
OkPays admin May 8, 2025 11:06
Oleg, okay noted. forwarded to tech team to update latest one.
Always get there to get current contact info.

https://okpays.com/contact
0
CommentRemove
Ilya 172.58.132.* May 7, 2025 14:54
I did pay in 3 minutes after the start of the order. The statement — We’re got your payment, waiting for the operator’s review appeared. It is being there for like 8 hours, after that I texted to their telegram and they solved the issue. Thanks to the person who did that, but not to the service itself. It feels like it is enough safe to use this website, but I’m not sure about speed of the exchange.
Expand (0)
0
CommentRemove
Fabio Menes 200.164.39.* May 5, 2025 14:50
According to the information available, the exchanger has no financial obligations to this user
I have made the payment two days ago and the money is still not sent. I sent a ticket to support, and hope it will be addressed.
Expand (3)
BestChange admin May 5, 2025 14:56
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
OkPays admin May 5, 2025 17:54
Hello Fabio Menes,

Your exchange order was completed long time ago.
Thank you
Claim solved
Fabio Menes May 5, 2025 18:25
Thank you! I got worried because the status wasn't updating. Really appreciate your service!
3
CommentRemove
Oleg 79.230.175.* May 5, 2025 16:51
According to the information available, the exchanger has no financial obligations to this user
I have sent my funds to the exchange's address and the status of my transaction in the exchange has not been confirmed, even though I checked that the transaction itself was confirmed on the blockchain. The order id that I linked might not be valid as of the time of the review, as the order gets deleted in 2 hours if the payment isn't received. The address that I sent the funds to is correct. I have the transaction, here it is: https://blockchair.com/litecoin/transaction/a59c4ad28d6909b9544dd09c280a79ebc979214b045ea22bf1c5ba133818d70a.
Expand (1)
OkPays admin May 5, 2025 17:58
Hello Oleg,

Order deletes when you send wrong amount. always contact with support for any queries. Otherwise order will be stuck for days.

Thank you
Claim solved
3
CommentRemove
Meyer 154.117.229.* May 4, 2025 05:39
First time we made an exchange, we were satisfied, fast and efficient and at a good rate.
Expand (0)
0
CommentRemove
Oleg 79.230.168.* April 14, 2025 03:23
According to the information available, the exchanger has no financial obligations to this user
The claim's status has been changed to neutral by the monitor's administration
Support on Telegram just tells me to message their email support, the email support never responds. I had 2 orders which were never paid out, while I was dealing with my first order having the wrong email specified, the website underwent maintenance for an update, meaning my old order was no longer valid. My second order just was never paid out even though all details were specified correctly, as I said earlier, Telegram support either never responds or takes 2 or 3 days to just say to message their email support.
Expand (10)
Oleg April 14, 2025 03:25
I want to add that the second order on the new system already has been set as "Completed", although I have not received the funds.
Oleg April 14, 2025 03:27
Also want to add that it has been around 18 days since my first order and 14 days since the second one.
BestChange admin April 14, 2025 03:38
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
OkPays admin April 18, 2025 18:30
Hello Oleg,
Sorry for the inconveniences.
Your exchange order already has been completed.

Thank you
Oleg April 20, 2025 02:42
The exchange order has been completed but I haven't received my funds. Nice.
OkPays admin April 20, 2025 02:45
Oleg,

Payment proof

https://prnt.sc/FwCnnJYjUe3V
Oleg April 21, 2025 02:26
The order is from Mar 31st, while your screenshot is from Mar 25th.
https://imgur.com/a/RKBPMee.
OkPays admin April 24, 2025 07:31
Oleg, it has been fixed. Please check again now.
BestChange admin April 26, 2025 15:01
Hello Oleg,

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Oleg April 30, 2025 10:29
I confirm that I have received the funds.
0
CommentRemove
Wille 82.137.108.* April 30, 2025 03:15
Super exchanger. It's all very fast. My Best Recommendations.
Expand (0)
0
CommentRemove
Holtzer 218.230.138.* April 27, 2025 17:41
Once again I am convinced of the good quality and speed of exchange with a good rate!
Expand (0)
0
CommentRemove
Ed 82.77.109.* April 24, 2025 05:34
According to the information available, the exchanger has no financial obligations to this user
Profanities and abusive language were removed by the monitor's administration
First time in my life I use BESTCHANGE for a transaction and I got ***. I have waited 4 days (and still waiting) for a simple exchange. I'm lucky that I only deposited a few bucks, not a big lose.

What a waste of site and exchangers...
Expand (5)
OkPays admin April 24, 2025 05:48
Hello Ed,
Your money is not scammed.
Your payout rejected. Reason: your PayPal account can't accept payments. We tried from 4 different account. All are same. Contact with PayPal support and let us know once they fix it.
Kindly contact with our support if you can fix it or if you want refund and how you would like to proceed.

Thank you
Ed April 24, 2025 19:22
Hello!

If you guys can't send me a payment to my PayPal account (which is weird), why don't try to contact me or send me an email? For how long I would have to wait to know about this problem? Very unprofessional...

Anyways, If my money is not scammed, I would like a refund, please. I'll post here when I get the refund.
OkPays admin April 26, 2025 08:38
Ed, Refunded
BestChange admin April 26, 2025 09:12
Hello Ed,

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Ed April 26, 2025 12:07
Yes, I got my money back. Everything is okay.

Thank you.
0
CommentRemove
Anton 5.175.132.* April 20, 2025 11:52
According to the information available, the exchanger has no financial obligations to this user
The exchanger's administration is not allowed to turn down the financial claim
Exchange request is still in process, support is not responding.
Expand (12)
OkPays admin April 20, 2025 11:56
Hello Anton,
Read the processing time rules in the order creation page.
Claim solved
Anton April 20, 2025 12:17
They prescribed no more than 30 minutes.
Claim renewed
OkPays admin April 20, 2025 12:36
Anton, where written that your PayPal order will be process in 30 minutes?

Read the order processing rules properly.
https://okpays.com/exchange/usdttrc20-ppusd

If you failed to maintain the acceptance of rules. Your order will be cancel without any other notice and refund processing fees 5% will apply on it

Thank you
Claim solved
Anton April 21, 2025 01:12
Yes, I read for three hours, unfortunately I could not find the rules. The payment is still being processed.
Claim renewed
OkPays admin April 21, 2025 02:32
Anton,
P ocessing timeframe rules: https://prnt.sc/5YD05XrKmJSC

Order has been cancelled. Contact with support to collect refund.

Thank you
Claim solved
Anton April 21, 2025 10:37
This description in Russian says that the exchange is up to 30 minutes. Then change the description.
Claim renewed
Anton April 21, 2025 21:31
They cancelled my payment and didn't return the money. Don't use their services! I demand a refund, their support is not responding.
OkPays admin April 24, 2025 05:54
Anton, you didn't provided any refund receiving wallet.
Anton April 24, 2025 19:03
I provided the wallet and still waiting for my money.
OkPays admin April 26, 2025 08:34
Anton, Refunded
BestChange admin April 26, 2025 09:12
Hello Anton,

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Anton April 26, 2025 10:18
I got my refund but this is the worst exchanger in history, they cancelled the payment themselves and returned less than what I sent them, they earned 1 dollar.
Claim solved
3
CommentRemove
User 72.109.112.* April 16, 2025 14:04
According to the information available, the exchanger has no financial obligations to this user
This is ***
Expand (1)
OkPays admin April 18, 2025 18:31
Your exchange order already has been completed.
Claim solved
3
CommentRemove
Bogdan 103.170.55.* March 29, 2025 07:22
According to the information available, the exchanger has no financial obligations to this user
2 days the transaction was in process. Customer support replied to me very slow. On the 3rd day the website of Okpays exchanger stopped to work. Money they didn’t return and no reply from support. Don’t use this exchanger.
Expand (2)
OkPays admin March 31, 2025 10:06
Hello Bogdan,

Your order completed long time ago.

Thank you
Claim solved
BestChange admin March 31, 2025 10:21
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
3
CommentRemove
Sali 89.144.206.* March 26, 2025 10:21
Everything is great, the money arrived very quickly. I will use the services of this exchanger. The minimum amount...
Expand (0)
0
CommentRemove
Grego 99.254.250.* March 19, 2025 11:55
Very fast exchanger! The funds were delivered in a couple of minutes! Thank you very much!
Expand (0)
0
CommentRemove
Stokeer 83.100.46.* March 17, 2025 06:15
Our deepest gratitude to this exchanger and the people who carry out the activities of this exchanger... Exchange in 20 minutes! Very fast exchanger. I recommend!
Expand (0)
0
CommentRemove
Alexander 212.125.15.* March 16, 2025 06:44
Great job guys... I'm using your exchanger for the first time...everything is clear and fast...minutes and money...
Expand (0)
0
CommentRemove
Joze Nobia 129.222.206.* March 13, 2025 15:18
Amazingly fast service with more than just good currency conversion rate! Thanks a ton, guys!
Expand (0)
0
CommentRemove
Tamwa 49.49.234.* March 11, 2025 15:35
Thank you very much for the instant translation! I am very pleased!
Expand (0)
0
CommentRemove
Jarun 74.14.7.* March 8, 2025 16:52
I even recommend this exchanger to many people, thank you, as always you helped me out =*on both cheeks.
Expand (0)
0
CommentRemove
Cora 82.205.96.* March 7, 2025 15:47
Wonderful exchanger. In a couple of hours they exchanged from USDT to paypal. I recommend!
Expand (0)
0
CommentRemove
Natta 185.146.115.* March 6, 2025 04:56
Everything is very fast, no hidden fees, at a normal rate! Keep it up!
Expand (0)
0
CommentRemove
Angel 92.96.25.* March 5, 2025 17:31
The exchanger is super, everything arrived in 5 minutes, thank you!
Expand (0)
0
CommentRemove
Bumper 178.165.196.* March 5, 2025 11:11
Simple. Fast. What else do you need from a quality exchanger! Thank you! You are the best!
Expand (0)
0
CommentRemove
Hannah 74.50.98.* February 20, 2025 11:25
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
In October, I ordered an exchange in your exchanger,
28 US dollars,
you sent them to me October 29, 2024
from Mary Reinhard
now PayPal opened a case, they wrote that the seller did not order anything
I had to return the money back to the account from which you transferred it to me!
my account is now at $-28,
explain what is happening
and how to understand this?
Expand (7)
BestChange admin February 21, 2025 17:49
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
OkPays admin February 22, 2025 06:23
Hello Hannah,
we are looking into your issue. We will check and resend it asap. Please wait and give us some time to check with paypal > expecting to resolve by Monday.

Thank you
Claim solved
Hannah February 26, 2025 08:42
You promised to solve my problem on Monday, today is already Tuesday!
Claim renewed
OkPays admin February 27, 2025 02:20
Hannah, We are still working on it. Low credit score receiver account. Taking some extra time as need to try again once 48 hours. Please wait and be patience. We will resend it asap.

Thank you
OkPays admin March 3, 2025 08:03
Hannah,

$30 has been sent to your paypal account. Issue resolved.
Thanks for your cooperation.

Thank you
Claim solved
BestChange admin March 3, 2025 09:04
Dear Hannah, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Hannah March 4, 2025 03:58
They returned all the money, thank you.
3
CommentRemove
User 146.70.255.* February 27, 2025 13:34
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
Its been more then 4 days am still waiting for this order to be completed support is not answering too.

***
Expand (4)
OkPays admin February 28, 2025 04:38
Hello dear customer,

Sorry for the inconvenience. PayPal sending limitation. We are working on it. Please wait and be patience.

Thank you
OkPays admin March 1, 2025 18:39
Sorry for the inconvenience. There was paypal sending problem. All fixed now. Your payment has been sent.

Thank you
Claim solved
BestChange admin March 3, 2025 09:13
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
User March 3, 2025 20:06
Yes i got funds for this account, there few more account i will check them too.
3
CommentRemove
Ammar 92.206.122.* February 21, 2025 19:43
Mention of a third-party resource was removed by monitor's administration
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
Unfortunately, I was scammed while transferring money via the website okpays.com from Payeer to PayPal. The sender requested a refund, and the amount was deducted from my account along with the fees.
Order ID *** by 2024-10-22 11:21:05
***
Buyer info:
***
Shipping address:
***
Date reported
11 February 2025.
Expand (10)
OkPays admin February 22, 2025 06:24
Hello Ammar,
we didnt dispute it. PayPal automatically raise some dispute due to security reason.
we are looking into your issue. We will check and resend it asap. Please wait and give us some time to check with paypal > expecting to resolve by Monday.

Thank you
Claim solved
Ammar February 25, 2025 07:06
I am still waiting, but unfortunately, nothing has happened so far.
Ammar February 25, 2025 20:27
Can i know where we are now? I am just waiting.
Claim renewed
OkPays admin February 27, 2025 02:18
Ammar, Please check and reply your support chat query. We replied and asked you some question. But you never replied.

Thank you
Claim solved
Ammar February 27, 2025 21:49
Support chat in telegram? I just send replay now
If you mean in other chat just tell me.
Claim renewed
Ammar February 27, 2025 22:03
I sent you on Telegram the status of my PayPal account with a picture of the email they sent to me to return the amount to Mary Reinhard's account.
Ammar February 28, 2025 22:02
What's going on? I'm still waiting for your reply.
OkPays admin March 3, 2025 08:24
Ammar,

$53 has been sent to your paypal account. Issue has been resolved.
Thanks for your cooperation.

Thank you
Claim solved
BestChange admin March 3, 2025 08:28
Hello Ammar,

Please, confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Ammar March 3, 2025 17:08
Thank you all. I received the transferred amount today. I apologize for the delayed response.
3
CommentRemove
Walaa magdy 41.47.227.* March 1, 2025 05:28
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
Every time you say wait and the transfer has not been made to PayPal yet why am I waiting all this time?! I have been waiting for more than a week since 21/02/2025, 19:16 and the money has not been sent to PayPal yet and you ignore my messages and do not respond

My Order ID ***

Order paid by user

Confirmation of payment accepted.
Your request is being processed by the operator. It might be take some time. Maximum time-frame 72 hours.
Send: 39.3 Payeer USD
Receive: 39.3 PayPal USD, Into account:
Status change time: 21.02.2025, 19:16
Status of order: Order paid by user.
Expand (6)
Walaa magdy March 1, 2025 23:44
You ignore my request and complete exchange requests for other customers who requested after that and ignore my request and my request has been pending for more than a week and you do not respond. This is a scam. okpays.com should be listed as a ***.
Walaa magdy March 2, 2025 00:26
Be careful, *** is a ***. The site says *** and did not send money to customers and did not respond to customers.
Walaa magdy March 2, 2025 02:55
Can you reply? You do not send my money to PayPal. It has been more than a week!
Walaa magdy March 2, 2025 09:35
Until now, there has been no response and the money has not been transferred. The exchange is completing the requests of other customers who requested after my request, and my request is pending and my request is ignored.
OkPays admin March 2, 2025 16:32
Hello Walaa magdy,

Your exchange order were complete already.
BestChange admin March 3, 2025 09:11
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
0
CommentRemove
Soufiane 197.253.131.* March 1, 2025 14:23
According to the information available, the exchanger has no financial obligations to this user
Hello, it's been 3 days since I made the transaction from ltc to pplusd and the process is stuck on paid.
Expand (1)
OkPays admin March 2, 2025 16:32
Hello Soufiane,

Your exchange order were completed.

Thank you
Claim solved
3
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Mansouri Abdelkarim 154.121.97.* March 2, 2025 08:04
The amount has been received in my account. Thank you.
Expand (0)
0
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Mansouri Abdelkarim 154.121.97.* February 28, 2025 00:48
Issue has been fully resolved
Why haven't I received my money yet and the deadline has passed? Why doesn't the support team respond to our inquiries?
Expand (4)
BestChange admin February 28, 2025 03:01
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
OkPays admin February 28, 2025 04:42
Hello Mansouri Abdelkarim,

Sorry for the inconvenience. PayPal sending limitation. We are working on it. Please wait and be patience.

Thank you
OkPays admin March 1, 2025 23:00
Mansouri Abdelkarim,

Your exchange order were completed.

Thank you
Claim solved
BestChange admin March 2, 2025 03:34
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
3
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James 116.87.166.* March 1, 2025 14:21
Everything is very fast! Less than 10 minutes passed and the money is in the Visa Card! Thank you very much.
Expand (0)
0
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Sawyer 91.166.6.* February 24, 2025 13:17
This wasn't my first exchange, everything was fast and efficient, even the crypto arrived within 50 minutes.
Expand (0)
0
CommentRemove
Andri 180.241.113.* February 22, 2025 06:11
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
The claim's status has been changed to neutral by the monitor's administration
Excuse me, I need your help for order id ***, that my wise account *** is no longer accessible, so I want okpays to return the funds to the sender, can you help cancel this shipment?
Expand (3)
OkPays admin February 22, 2025 06:24
Hello Andri,

Please contact with our support and submit details about refund.

Thank you
Andri February 22, 2025 06:34
The sender has contacted you via telegram but there is no answer, I will explain here, the problem is that my wise account requires a cellphone number to login and verify, but I have lost the cellphone number for a long time, so I can't access my wise account again, and I have closed my wise account, and want you to return the funds to the sender ***.
Andri February 22, 2025 06:51
Refund is completed
Thanks.
0
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Keith 128.78.100.* February 21, 2025 12:06
I have been using the exchange for a very long time and everything is always at the highest level — fast and clear.
Expand (0)
0
CommentRemove
Soufiane 197.253.131.* February 13, 2025 09:45
According to the information available, the exchanger has no financial obligations to this user
Someone named Mary Reinhard claimed that they got hacked and did not authorized a transaction that was made back in October to me.
I used Your service many times and other services as well, never this happened to me ones, they say that they never got anything from me instead I have proof of the transactions everywhere, please seek this throw, I sent you by email all the screenshots you need.
I sent LTC in exchange of PPLUSD, now PPL is holding my money, either solve this with PayPal or refund me for my LTC.
Expand (9)
BestChange admin February 13, 2025 10:03
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
OkPays admin February 14, 2025 03:42
Hello Soufiane,

Sorry for the inconvenience.
We recently found that paypal locked our this account and does not allowing login. May need to login 3-5 days later.
Paypal limited the account and randomly initiated dispute itself for some transactions. We didn't initiated any dispute from our side.

We will give you a tracking code to add in the dispute page. So then it will be fix the issues.

Thanks for your understanding.

Thank you
Claim solved
Soufiane February 14, 2025 08:37
I am yet to receive a tracking number from your part, when will you send it and by what?
OkPays admin February 14, 2025 08:48
Soufiane, We are creating a bath tracking number. It should match with the paypal account's Zip city/states. It will take a little bit more time. Please wait and be patience. We will send you via email.

Thank you
Soufiane February 17, 2025 15:29
Were are we on this? still waiting, the chat is silent and this is not great for you guys, I fear you're loosing customers!
Claim renewed
OkPays admin February 18, 2025 19:02
Soufiane, A tracking code with guidelines sent to your email. Please check and update in the case page. Then it will be resolve by PayPal.

Thank you
Claim solved
Soufiane February 19, 2025 10:47
Hello, I did mentioned the tracking code in the case page, so how long should I wait?
Soufiane February 21, 2025 02:22
Hello Again, PayPal did not do anything, they did not even respond to the case.
Soufiane February 21, 2025 08:00
I got refunded. It is OK Now. Please recheck your methods we want to keep using your service. Thank you.
3
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Richard 145.82.137.* February 20, 2025 11:29
I have been using the exchange for a very long time and everything is always at the highest level — fast and clear.
Expand (0)
0
CommentRemove
Dmitrii 176.59.53.* February 15, 2025 15:41
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
Good evening! I sent the money, 72 hours have passed, and they still haven't been credited. Please solve the problem!

Order information
ID *** by 2025-02-12 17:16:27.
Expand (9)
BestChange admin February 15, 2025 15:45
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Dmitrii February 15, 2025 16:02
Can you tell me when it was sent?
OkPays admin February 16, 2025 10:27
Hello Dmitrii,

Sorry for the inconvenience. Your order will be complete by Monday.

Thank you
Claim solved
Dmitrii February 18, 2025 09:20
The money never arrived!
Claim renewed
Dmitrii February 18, 2025 09:21
The money was never credited to Paypal's account.
Dmitrii February 19, 2025 11:03
When will the money be transferred? It's been 7 days already!
Dmitrii February 19, 2025 17:59
Good evening! The payment of 180 dollars has not been received since February 12, they promised to fulfill it by February 17 and disappeared again. The backup service Okpays is silent, and the bestchànge.com support service cannot solve the problem either. It looks like a scam.
OkPays admin February 19, 2025 18:31
Dmitrii, Your payment will be complete tomorrow or initiate refund.

Thank you
Dmitrii February 20, 2025 10:47
The money was received. Thanks! Improve the service.
Claim solved
3
CommentRemove
Dmitriy 194.146.93.* February 14, 2025 09:20
According to the information available, the exchanger has no financial obligations to this user
Hello, when will my request be fulfilled? Why is customer service everywhere silent and unresponsive? Are you working or not?
Expand (3)
OkPays admin February 14, 2025 09:21
Hello Dmitriy,

Your order processing time 1 - 12 working hours.

Thank you
Claim solved
BestChange admin February 20, 2025 10:26
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Dmitriy February 20, 2025 10:38
I received the money on my application.
3
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Gomi Alice 94.157.10.* February 20, 2025 06:06
Everything is great, specific, fast! Thank you for successfully completing the application. Service at the highest level!
Expand (0)
0
CommentRemove
Rajnish 223.185.59.* February 19, 2025 04:07
Issue has been fully resolved
Personal data was removed by the monitor's administration
I transferred USD to Paytm on dt 18.02.2025 and I paid the order by Payeer 28.40 USD but payment not received
Full Name Rajnish Sharma
Email ***
Order ID ***
Expand (6)
Rajnish February 19, 2025 07:42
Hi, Please solve the problem because They have not credited.
OkPays admin February 19, 2025 07:43
Hello Rajnish,
Checking your issues. We will let you know update asap.

Thank you
Rajnish February 19, 2025 09:05
Dear admin, please tell me when will I receive the payment? Because it has been more than 24 hours since the order was placed.
Rajnish February 19, 2025 14:09
Will someone tell me when I will receive my payment?
OkPays admin February 19, 2025 18:38
Rajnish, Your exchange order has been completed already.

Thank you
Claim solved
Rajnish February 20, 2025 02:43
I received, Thanks.
3
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7 pages: 7652



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