Exchange rates:
441041
Exchangers:
389
Updated:
11:06:40
clickpay.cx exchanger website screenshot

ClickPay exchanger

Other exchangers
Status: active ClickPay reviews: 014101545
Exchange rates: 647 Volet TS:
Reserve: $44 013 080 Perfect Money TS:
Age: 4 years 7 months WebMoney BL: 0
On BestChange: 3 years 4 months MyWOT rating: 3.0
Country: Lithuania Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website ClickPay have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the ClickPay administrator resolve the problem more quickly.

If you didn't like the ClickPay's service and want to write about it, use the Comment review type.

* Order number:
*
 
Add a comment:
Aliaksei Volnov 88.196.14.* January 9, 2025 16:40
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
Inadequate procedure kyc. the personal data provided to the service upon request is insufficient.
Expand (17)
ClickPay admin January 9, 2025 17:07
Hello Aliaksei Volnov,
You submitted the requested data yesterday.
The AML procedure according to the regulations takes place within 7 days. As soon as we have information, we will get back to you immediately
Aliaksei Volnov January 9, 2025 17:47
7 days for the procedure know your client after the data I provided. Don't you find it funny?
Aliaksei Volnov January 9, 2025 17:53
You have no right to block my deposit without irrefutable evidence.
and what about involving the Estonian police in the investigation of ALM.
Aliaksei Volnov January 9, 2025 18:21
Manipulation. the deposit has been blocked for three days already, and I sent the data only yesterday. I could have sent them before paying the deposit without any problems.
ClickPay admin January 9, 2025 18:25
Aliaksei Volnov, We are not the ones blocking funds. This happens automatically if the transaction is high-risk. Like the audit of the AML department, it is not carried out by us. We have submitted the requested data to the regulator. Please wait for a decision.
Aliaksei Volnov January 9, 2025 18:32
I'm surprised that you asked me for data after some time.
BestChange admin January 9, 2025 18:54
Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.
Aliaksei Volnov January 9, 2025 19:01
Please provide the grounds for suspicion of ALM and without this message I will consider you scammers.
Aliaksei Volnov January 9, 2025 19:12
You inform me of a large number of violations and instead of taking a position of active defense of my honor, you suggest taking a position of waiting. Maybe you can call me to court?
Aliaksei Volnov January 9, 2025 19:34
I've been in crypto since 2016 and you don't need to hang all this crap on me. Let me know what exactly I am suspected of.
Aliaksei Volnov January 10, 2025 05:39
I hope that as a result you publish your ALM report here.
ClickPay admin January 10, 2025 06:59
Aliaksei Volnov, I wrote to you additionally, the monitoring administration, that your transaction is designated as high-risk and is currently under AML verification. Please wait for a decision.
Aliaksei Volnov January 10, 2025 07:07
I will state my main complaint once again: you do not provide the reason why my transaction is considered high risk. provide the reason. I will withdraw my dispute.
ClickPay admin January 10, 2025 07:13
Aliaksei Volnov, Both we and the administration wrote to you that there are high-risk labels in the transaction. This is the answer to your question. In more detail, you can find information on the Internet. Please wait for the decision
Aliaksei Volnov January 10, 2025 07:16
Please disclose these high risk tags to me just as I disclosed my personal data to you.
Aliaksei Volnov January 10, 2025 07:29
Know that your actions will not go unanswered within the EU.
Aliaksei Volnov January 14, 2025 16:52
As a result of the investigation, a return of the third party address was made.
0
CommentRemove
User 104.28.218.* January 2, 2025 12:06
According to the information available, the exchanger has no financial obligations to this user
Exchange from USDT to SEPA failed due to a refund by the incoming bank (Revolut). The refund of funds have been sent and processed, which has been confirmed by the bank — they sent back the money to Clickpay agent. Yet Clickpay is failing to return the money back my way, even though I have sent extensive proof — they can also see that the money came back either way. Big hassle and nothing happening so far.
Expand (2)
BestChange admin January 2, 2025 12:08
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
ClickPay admin January 2, 2025 12:13
Hello dear customer,
From our side, the payment was instant. But for some reason, your bank rejects the payment.

But our bank automatically forwards the payment. The bank's support advised that you transferred the receipt to your bank and asked you to credit the payment. There is such a problem in Revolut, but it is solved quickly, in this way, through support.
Claim solved
3
CommentRemove
Roman 206.54.164.* November 22, 2024 12:23
You guys are the best, my one and only spot for USDT-EUR exchanges. Thank you!
Expand (0)
0
CommentRemove
Carlos 88.120.128.* November 21, 2024 10:47
Exchange BTC to Wise. Paid for exchange but they put my money on hold due to AML (yeah, sure)
Expand (2)
ClickPay admin November 21, 2024 10:59
Hello Carlos,
Your transaction is high risk. Please provide the requested data by mail
Claim solved
Carlos November 21, 2024 11:25
No, it's unsecure. Just send my money back.
3
CommentRemove
Tvoya Mama 156.96.151.* October 23, 2024 16:03
Guys went above and beyond to help me save my funds. Thank you!
Keep in mind that they are open in CET working hrs!
Expand (0)
0
CommentRemove
Egor 80.251.239.* September 30, 2024 05:53
According to the information available, the exchanger has no financial obligations to this user
I’m waiting transfer for 9 hours. Support service doesn’t answer.
Expand (1)
BestChange admin October 3, 2024 05:53
Hello Egor,

According to the information we have, your request has been completed. Please confirm the receipt of funds from the exchanger's administration.

Kind regards, BestChange administration.
0
CommentRemove
User 178.130.52.* September 26, 2024 21:41
Issue has been fully resolved
After more than 2 hours still haven't received Wise payment. Support answered at first than they are doing their best — and then they stopped. Still haven't received the payment.
Expand (1)
ClickPay admin September 27, 2024 05:53
Hello dear customer,
You have created an application outside working hours. Please wait for admission
Claim solved
3
CommentRemove
Vasily 46.211.2.* September 26, 2024 17:35
The transaction was completed in just a few minutes. Fantastic!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Vasily,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
James 109.126.175.* September 26, 2024 15:30
My USDT exchange experience was fantastic. Funds were transferred instantly!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello James,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Aganon 5.173.222.* September 26, 2024 10:18
Quick transaction, fair rates. Will be using this service again.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Aganon,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Ilexu 139.28.31.* September 26, 2024 09:00
Fastest exchange I’ve ever used. Will definitely recommend to others.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Ilexu,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Walter 178.138.35.* September 25, 2024 16:03
My USDT exchange was handled professionally and quickly. Great experience!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Walter,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Kyle 46.199.45.* September 25, 2024 10:39
The whole process took less than 5 minutes. Very impressed!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Kyle,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Martin 31.144.97.* September 25, 2024 07:47
The exchange of USDT to my bank card was completed successfully. Would recommend this service for its ease of use.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Martin,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Peter 109.43.48.* September 25, 2024 05:30
Very reliable service for exchanging currencies. I got my funds quickly, and the rates were quite good. Would recommend.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Peter,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Nikita 89.209.192.* September 24, 2024 19:03
Amazing service! Quick, reliable, and easy to use.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Nikita,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Zachary 91.247.56.* September 24, 2024 16:31
Fast and efficient service. Highly recommend!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Zachary,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Melisa 213.233.155.* September 24, 2024 13:57
Fast service, great rates.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Melisa,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Llily 78.242.18.* September 24, 2024 09:34
Fast and trustworthy exchange service. The best I’ve tried so far.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Llily,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Douglas 94.139.152.* September 24, 2024 05:29
The process was incredibly simple. Funds were transferred within minutes!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Douglas,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Eduard 46.211.237.* September 23, 2024 22:07
Great experience! The exchange was quick and easy. Would definitely use again.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Eduard,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Nikolay 212.3.197.* September 23, 2024 16:05
Smooth and quick. The process was over in a flash!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Nikolay,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Nathan 31.4.148.* September 23, 2024 09:28
I’ve used this service multiple times now. Always fast and trustworthy.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Nathan,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Justin 5.173.28.* September 23, 2024 03:31
Very user-friendly. I had no issues at all with my exchange.
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Justin,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Chelsie 78.80.109.* September 22, 2024 16:18
Simple, effective, and reliable. Can’t ask for better!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Chelsie,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Adam 62.74.46.* September 22, 2024 12:41
I was a bit skeptical at first, but everything went smoothly. Great job!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Adam,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Henry 89.24.44.* September 22, 2024 08:39
Excellent rates and reliable service. No issues whatsoever.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Henry,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Jose 37.30.28.* September 22, 2024 06:19
My transaction went smoothly. The funds arrived quickly, and I’m very satisfied.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Jose,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Aaron 149.62.207.* September 21, 2024 15:58
The exchange process was so easy and fast. I didn't have any problems, and the money arrived as expected.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Aaron,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Tyler 109.37.133.* September 21, 2024 13:16
Everything was perfect. The exchange was quick, and the service was very professional. Highly recommend this platform.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Tyler,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Vova 178.138.32.* September 21, 2024 08:40
I'm satisfied with the exchange service. The process was straightforward, and my funds were received promptly.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Vova,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Jerry 84.78.242.* September 21, 2024 07:10
Excellent service! The transaction went through without any issues. I'll be coming back for sure.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Jerry,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Bovus 182.232.224.* September 20, 2024 16:08
Great service, would use again.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Bovus,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Dennis 148.252.145.* September 20, 2024 12:44
Fast exchange from USDT to card, no problems at all. Very satisfied with the service!
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Dennis,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Anton 46.123.253.* September 20, 2024 11:06
Smooth process from start to finish. The exchange was completed successfully, and customer support was very helpful.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Anton,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Jack 77.219.15.* September 20, 2024 07:31
Very satisfied with the service.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Jack,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Jen 109.56.94.* September 19, 2024 17:02
Exchanged USDT to my card quickly and without any problems. Very happy with the service, will use again!
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Jen,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Dosal 92.40.212.* September 19, 2024 12:15
Transaction was quick and easy.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Dosal,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
Ivan 94.243.66.* September 19, 2024 09:49
The exchange was completed successfully and quickly. I recommend this service to anyone looking for an easy and reliable exchange.
Expand (1)
ClickPay admin October 8, 2024 21:18
Hello Ivan,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
52 pages: 5251503517



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