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Global-Ex exchanger
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| Status: | unavailable | Global-Ex reviews: | 041772 | |
| Exchange rates: | — | Volet TS: | 12 | |
| Reserve: | — | Perfect Money TS: | 28.50 | |
| Age: | 5 years 11 months | WebMoney BL: | — | |
| On BestChange: | 5 years 7 months | MyWOT rating: | 3.0 | |
| Country: |  |
Russia | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Global-Ex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
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| Osama |  |
148.135.184.* | December 16, 2025 09:18 |
Fast and professional. Recommended.
0
CommentRemove
| Jackob |  |
94.46.239.* | November 17, 2025 11:43 |
Personal data was removed by the monitor's administration
The review is being checked by the monitor's administration
Background
Date/transaction: On 17Nov2025, I submitted an order (¹***) on GlobalEx (globalex) to swap Bitcoin (BTC) USDTERC20. I sent the BTC, the transaction was confirmed on the blockchain and I expected the USDT to be sent to my ERC20 address.
Immediate hold: Shortly after the first confirmation I received an email from GlobalEx stating that my order was “temporarily on hold” because the AML check had not been passed. The message said the funds were “blocked” and asked me to contact support.
Support response: I contacted their chat support. The consultant said that they used the GetBlock AML service to check my transaction and claimed there was a problem. He pointed me to GetBlock’s report preview (report #***) and said that if the risk level is over 60% they will freeze the funds. When I explained that the report shows a much lower risk and asked him to doublecheck the numbers, he refused, deleted our chat history and then refused to provide the chat logs unless I filed a complaint.
Evidence of low risk
GetBlock report: The GetBlock report for my transaction shows a risk level of 22.75 % (low risk)
getblock.net
. It lists the sources of the BTC as:
Trusted sources: Exchange (92.75 %), Miner (2.69 %), Other (1.38 %), Payment service (0.44 %)
getblock.net
.
Suspicious sources: Exchange Unlicensed (0.66 %), P2P Exchange Unlicensed (0.48 %), Liquidity pools (0.04 %), ATM (0.02 %)
getblock.net
.
Dangerous sources: Gambling (0.91 %), Mixer (0.32 %), Scam (0.15 %), Dark Market (0.12 %), Illegal Service (0.02 %), Sanctions (0.01 %)
getblock.net
.
The total share of “dangerous” categories is less than 1.6 %, and GetBlock’s own scale states that 0–30 % is low risk, 31–69 % is medium and 70–100 % is high
getblock.net
.
Independent AML check: To address their concerns, I generated an independent report from BitOK for the sending address. BitOK classifies the address as “No risk (24.0 %)”. The exposure breakdown shows 93.1 % from regulated exchanges, 2.1 % from mining and only 0.3 % from mixers, 0.2 % from scam sources and 0.2 % from highrisk exchanges. According to BitOK’s standard risk model there are “No risks”.
GlobalEx AML policy: GlobalEx’s own AML policy says that a transaction is problematic only if the overall risk level exceeds 60 % or the transaction has highrisk tags such as Dark Service, Dark Market, Illegal Service, Gambling, Exchange Fraudulent, Scam, Stolen, Mixer, Ransom, Sanctions, Child Exploitation or Terrorism Financing
global-ex.cc
. If a transaction is problematic, they may request KYC/AML documents, freeze the order, or refund after verifying the customer, minus a 5 % commission
global-ex
. My transaction’s risk level is well below 60 %, and the highrisk exposures are negligible; none of the flagged tags reach even 1 % of the amount.
Issues encountered
Misinterpretation of the report: The consultant insisted that my transaction was risky even though GetBlock’s report explicitly labels it as Low risk (22.75 %). He misread the data—perhaps confusing a 1.8 % highrisk share with a 60 % threshold—and refused to adjust his assessment.
Chat deletion and refusal to provide history: When I pressed for clarification, the support agent deleted our chat and I could no longer see the earlier conversation. I repeatedly asked for a full transcript to document the interaction for BestChange, but he refused, citing “security reasons,” and said they would only share the log with BestChange if I filed a complaint. This behaviour raises transparency concerns.
Refusal to refund without KYC and withholding of company details: During a later chat I demanded a full refund of my BTC. The consultant replied that they were “not refusing, but only after KYC” and even asked why I agreed to the AML policy if I did not intend to complete verification. When I asked for the company’s legal information—its official name, registered address and incorporation details—he provided only the name “GlobalEx” and answered “None” for both the official address and the company’s incorporation. When I challenged how they could freeze my funds without any registered legal entity or jurisdiction, he did not answer. This refusal to provide company details or a legal basis for holding funds raises serious concerns about the legitimacy of their operations.
Unilateral hold of funds: Despite the low risk shown in both AML reports and in GlobalEx’s own policy, they continue to hold my funds and have not completed the exchange or provided a refund.
Request for assistance
Order details: Order ¹***; BTC USDTERC20; transaction hash (according to the GetBlock report) 99af373f96084689198dfb1535c490b37ed7fd566a1dd35a49d910cbc011f11b; report date 17 Nov 2025.
Relief sought: I request that BestChange review this claim and require GlobalEx to follow its own AML policy. Since the risk level is well below the 60 % threshold and there are no significant highrisk tags, the exchange should either complete the conversion and send me my USDT or refund the BTC in full without imposing the 5 % commission. Additionally, GlobalEx should provide the full chat history to BestChange to ensure transparency and accountability.
Summary
My transaction was wrongly flagged as risky, despite multiple AML reports showing it is low risk. GlobalEx’s refusal to process the exchange or provide a refund, combined with the deletion of chat history, suggests unfair or deceptive practices. I respectfully request BestChange’s assistance in resolving this matter and protecting users from similar issues.
Date/transaction: On 17Nov2025, I submitted an order (¹***) on GlobalEx (globalex) to swap Bitcoin (BTC) USDTERC20. I sent the BTC, the transaction was confirmed on the blockchain and I expected the USDT to be sent to my ERC20 address.
Immediate hold: Shortly after the first confirmation I received an email from GlobalEx stating that my order was “temporarily on hold” because the AML check had not been passed. The message said the funds were “blocked” and asked me to contact support.
Support response: I contacted their chat support. The consultant said that they used the GetBlock AML service to check my transaction and claimed there was a problem. He pointed me to GetBlock’s report preview (report #***) and said that if the risk level is over 60% they will freeze the funds. When I explained that the report shows a much lower risk and asked him to doublecheck the numbers, he refused, deleted our chat history and then refused to provide the chat logs unless I filed a complaint.
Evidence of low risk
GetBlock report: The GetBlock report for my transaction shows a risk level of 22.75 % (low risk)
getblock.net
. It lists the sources of the BTC as:
Trusted sources: Exchange (92.75 %), Miner (2.69 %), Other (1.38 %), Payment service (0.44 %)
getblock.net
.
Suspicious sources: Exchange Unlicensed (0.66 %), P2P Exchange Unlicensed (0.48 %), Liquidity pools (0.04 %), ATM (0.02 %)
getblock.net
.
Dangerous sources: Gambling (0.91 %), Mixer (0.32 %), Scam (0.15 %), Dark Market (0.12 %), Illegal Service (0.02 %), Sanctions (0.01 %)
getblock.net
.
The total share of “dangerous” categories is less than 1.6 %, and GetBlock’s own scale states that 0–30 % is low risk, 31–69 % is medium and 70–100 % is high
getblock.net
.
Independent AML check: To address their concerns, I generated an independent report from BitOK for the sending address. BitOK classifies the address as “No risk (24.0 %)”. The exposure breakdown shows 93.1 % from regulated exchanges, 2.1 % from mining and only 0.3 % from mixers, 0.2 % from scam sources and 0.2 % from highrisk exchanges. According to BitOK’s standard risk model there are “No risks”.
GlobalEx AML policy: GlobalEx’s own AML policy says that a transaction is problematic only if the overall risk level exceeds 60 % or the transaction has highrisk tags such as Dark Service, Dark Market, Illegal Service, Gambling, Exchange Fraudulent, Scam, Stolen, Mixer, Ransom, Sanctions, Child Exploitation or Terrorism Financing
global-ex.cc
. If a transaction is problematic, they may request KYC/AML documents, freeze the order, or refund after verifying the customer, minus a 5 % commission
global-ex
. My transaction’s risk level is well below 60 %, and the highrisk exposures are negligible; none of the flagged tags reach even 1 % of the amount.
Issues encountered
Misinterpretation of the report: The consultant insisted that my transaction was risky even though GetBlock’s report explicitly labels it as Low risk (22.75 %). He misread the data—perhaps confusing a 1.8 % highrisk share with a 60 % threshold—and refused to adjust his assessment.
Chat deletion and refusal to provide history: When I pressed for clarification, the support agent deleted our chat and I could no longer see the earlier conversation. I repeatedly asked for a full transcript to document the interaction for BestChange, but he refused, citing “security reasons,” and said they would only share the log with BestChange if I filed a complaint. This behaviour raises transparency concerns.
Refusal to refund without KYC and withholding of company details: During a later chat I demanded a full refund of my BTC. The consultant replied that they were “not refusing, but only after KYC” and even asked why I agreed to the AML policy if I did not intend to complete verification. When I asked for the company’s legal information—its official name, registered address and incorporation details—he provided only the name “GlobalEx” and answered “None” for both the official address and the company’s incorporation. When I challenged how they could freeze my funds without any registered legal entity or jurisdiction, he did not answer. This refusal to provide company details or a legal basis for holding funds raises serious concerns about the legitimacy of their operations.
Unilateral hold of funds: Despite the low risk shown in both AML reports and in GlobalEx’s own policy, they continue to hold my funds and have not completed the exchange or provided a refund.
Request for assistance
Order details: Order ¹***; BTC USDTERC20; transaction hash (according to the GetBlock report) 99af373f96084689198dfb1535c490b37ed7fd566a1dd35a49d910cbc011f11b; report date 17 Nov 2025.
Relief sought: I request that BestChange review this claim and require GlobalEx to follow its own AML policy. Since the risk level is well below the 60 % threshold and there are no significant highrisk tags, the exchange should either complete the conversion and send me my USDT or refund the BTC in full without imposing the 5 % commission. Additionally, GlobalEx should provide the full chat history to BestChange to ensure transparency and accountability.
Summary
My transaction was wrongly flagged as risky, despite multiple AML reports showing it is low risk. GlobalEx’s refusal to process the exchange or provide a refund, combined with the deletion of chat history, suggests unfair or deceptive practices. I respectfully request BestChange’s assistance in resolving this matter and protecting users from similar issues.
| BestChange admin | November 17, 2025 11:55 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Global-Ex admin | November 17, 2025 11:56 |
Hello Jackob,
Your transaction has been suspended due to the presence of high-risk markers.
We ask that you do not mislead users – you are presenting many facts incorrectly.
1. The consultant did not tell you that a transaction is considered problematic only if the overall risk is greater than 60%. According to our policy, a transaction is considered problematic if the overall risk is greater than 60% OR if it contains high-risk markers, which is precisely what happened in your case.
2. We did not block or delete the chat. You voluntarily left it and returned to another chat, requesting a full copy of the conversation. For security reasons, you were denied.
Based on international standards and our AML policy, to receive a refund, you must complete the KYC procedure in your personal account on our website.
Your transaction has been suspended due to the presence of high-risk markers.
We ask that you do not mislead users – you are presenting many facts incorrectly.
1. The consultant did not tell you that a transaction is considered problematic only if the overall risk is greater than 60%. According to our policy, a transaction is considered problematic if the overall risk is greater than 60% OR if it contains high-risk markers, which is precisely what happened in your case.
2. We did not block or delete the chat. You voluntarily left it and returned to another chat, requesting a full copy of the conversation. For security reasons, you were denied.
Based on international standards and our AML policy, to receive a refund, you must complete the KYC procedure in your personal account on our website.
Claim solved
| Jackob | November 17, 2025 12:16 |
* **Risk level was low, not high**: The GetBlock report for my transaction shows a risk score of **22.75%**, with the vast majority of funds coming from regulated exchanges; the cumulative share of “dangerous” sources (gambling, mixer, scam, darkmarket and other labels) is **less than 1.6%**. BitOK’s independent report classifies my wallet as “**No risk (24.0%)**”, with 93.1% exposure to regulated exchanges and only tiny fractions (0.3% mixer, 0.2% scam, 0.2% highrisk exchange, 0.1% darknet market). These numbers make it clear there is no highrisk transaction; the risk is far below your own 60% threshold for a “problematic transaction”.
* **Your own AML policy does not justify this hold**: GlobalEx’s published AML policy states that a transaction is considered problematic **only if the overall risk level exceeds 60% *or* it contains highrisk tags (Dark Service, Dark Market, Illegal Service, Gambling, Fraudulent exchange, Scam, Stolen, Mixer, Ransom, Sanctions, Child exploitation or Terrorism financing)**. My transaction’s risk level is well below 60%, and none of the highrisk tags exceeds even 1% of the value. By your own rules, my transaction should not be frozen and should not trigger mandatory KYC.
* **The consultant did cite a 60% threshold and misread the report**: In our chat the consultant said that if the risk level is above 60% the transaction is frozen. When I explained that the report showed only **1.8%** highrisk exposure and a total score in the lowrisk range, he refused to reconsider. I asked for the full chat log so I could show this exchange to BestChange; he refused to provide it and deleted our chat history. I still have screenshots of his refusal and of the message where he refers to the 60% threshold.
* **The chat was not “voluntarily left” by me**: After raising my concerns, the chat history disappeared and I could not reopen it. I did not close the chat – it was removed on your side. When I reentered support to ask for the history, the consultant said they could not provide it for “security reasons.” This contradicts your claim that I left the chat on my own.
* **Refusing to identify your company while demanding my KYC is unacceptable**: When I requested your company’s official name, registered address and incorporation details, the consultant replied “GlobalEx” and said there was **no registered address or incorporation**. You cannot lawfully freeze customer funds and demand personal identification if you cannot even provide your own legal entity details. Holding funds without completing the exchange or issuing a refund while refusing to identify yourselves breaches basic consumer protections.
* **The issue is not solved**: You still hold my funds and are demanding KYC without any basis in your own policy. I request that you either **complete the BTCUSDT exchange at the agreed rate** or **refund my BTC in full without the 5% fee**, and that you provide the chat transcript to BestChange so they can verify my account of events.
* **Your own AML policy does not justify this hold**: GlobalEx’s published AML policy states that a transaction is considered problematic **only if the overall risk level exceeds 60% *or* it contains highrisk tags (Dark Service, Dark Market, Illegal Service, Gambling, Fraudulent exchange, Scam, Stolen, Mixer, Ransom, Sanctions, Child exploitation or Terrorism financing)**. My transaction’s risk level is well below 60%, and none of the highrisk tags exceeds even 1% of the value. By your own rules, my transaction should not be frozen and should not trigger mandatory KYC.
* **The consultant did cite a 60% threshold and misread the report**: In our chat the consultant said that if the risk level is above 60% the transaction is frozen. When I explained that the report showed only **1.8%** highrisk exposure and a total score in the lowrisk range, he refused to reconsider. I asked for the full chat log so I could show this exchange to BestChange; he refused to provide it and deleted our chat history. I still have screenshots of his refusal and of the message where he refers to the 60% threshold.
* **The chat was not “voluntarily left” by me**: After raising my concerns, the chat history disappeared and I could not reopen it. I did not close the chat – it was removed on your side. When I reentered support to ask for the history, the consultant said they could not provide it for “security reasons.” This contradicts your claim that I left the chat on my own.
* **Refusing to identify your company while demanding my KYC is unacceptable**: When I requested your company’s official name, registered address and incorporation details, the consultant replied “GlobalEx” and said there was **no registered address or incorporation**. You cannot lawfully freeze customer funds and demand personal identification if you cannot even provide your own legal entity details. Holding funds without completing the exchange or issuing a refund while refusing to identify yourselves breaches basic consumer protections.
* **The issue is not solved**: You still hold my funds and are demanding KYC without any basis in your own policy. I request that you either **complete the BTCUSDT exchange at the agreed rate** or **refund my BTC in full without the 5% fee**, and that you provide the chat transcript to BestChange so they can verify my account of events.
Claim renewed
| Global-Ex admin | November 17, 2025 12:32 |
Jackob,
Based on international standards and our AML policy, to receive a refund, you must complete the KYC procedure in your personal account on our website.
Based on international standards and our AML policy, to receive a refund, you must complete the KYC procedure in your personal account on our website.
Claim solved
| Jackob | November 17, 2025 12:41 |
* No reply to the substantive issues: The exchanger still has not addressed the evidence I provided showing that the GetBlock report rates my transaction’s overall risk score at 22.75%, with less than 1.6% from highrisk sources. An independent BitOK report similarly classifies my wallet as “No risk (24%)”. These numbers are well below the 60% threshold cited by the consultant, yet GlobalEx hasn’t explained why they are holding my funds.
* Refusal to provide chat history: I repeatedly requested the full chat transcript so that BestChange could verify what was said. The support agent first deleted the chat and then refused to send a copy. This prevents independent verification of their statements and contradicts their claim that I “left the chat voluntarily.”
* Lack of corporate transparency breaches AML obligations: International AML standards require virtualasset service providers to be licensed or registered and subject to effective supervision. The FATF guidance further notes that national authorities must identify and sanction anyone providing virtualasset services without the requisite licence or registration. VASPs and other financial institutions must also provide accurate and uptodate information on their beneficial owners to competent authorities. In our chat, GlobalEx admitted it had no registered address or incorporation, yet it demands KYC information from me. Holding customer funds while operating anonymously is inconsistent with AML/CFT obligations.
* Freezing funds requires lawenforcement involvement and due process: FATF guidance states that only lawenforcement authorities can request a temporary freeze of assets on the basis of suspected criminal activity and that extending a freeze or confiscating assets requires a court order. Targeted financial sanctions are aimed at designated individuals, not ordinary customers. GlobalEx has not produced any lawenforcement request or court order; therefore, their continued hold on my funds is not justified.
* Requested resolution: Given the low risk indicated by the AML reports and the lack of legal basis for the freeze, I ask GlobalEx either to complete the BTCUSDT exchange at the agreed rate or to refund my BTC in full. I also request that they provide the deleted chat history to BestChange so my statements can be verified.
* Refusal to provide chat history: I repeatedly requested the full chat transcript so that BestChange could verify what was said. The support agent first deleted the chat and then refused to send a copy. This prevents independent verification of their statements and contradicts their claim that I “left the chat voluntarily.”
* Lack of corporate transparency breaches AML obligations: International AML standards require virtualasset service providers to be licensed or registered and subject to effective supervision. The FATF guidance further notes that national authorities must identify and sanction anyone providing virtualasset services without the requisite licence or registration. VASPs and other financial institutions must also provide accurate and uptodate information on their beneficial owners to competent authorities. In our chat, GlobalEx admitted it had no registered address or incorporation, yet it demands KYC information from me. Holding customer funds while operating anonymously is inconsistent with AML/CFT obligations.
* Freezing funds requires lawenforcement involvement and due process: FATF guidance states that only lawenforcement authorities can request a temporary freeze of assets on the basis of suspected criminal activity and that extending a freeze or confiscating assets requires a court order. Targeted financial sanctions are aimed at designated individuals, not ordinary customers. GlobalEx has not produced any lawenforcement request or court order; therefore, their continued hold on my funds is not justified.
* Requested resolution: Given the low risk indicated by the AML reports and the lack of legal basis for the freeze, I ask GlobalEx either to complete the BTCUSDT exchange at the agreed rate or to refund my BTC in full. I also request that they provide the deleted chat history to BestChange so my statements can be verified.
Claim renewed
| Jackob | November 18, 2025 17:00 |
It's been more than 36 hours since the case. The provider is not answering and keeps my $10,000! Its crazy!
| Global-Ex admin | November 18, 2025 17:08 |
Jackob,
To receive a refund, you must complete the KYC procedure in your personal account on our website.
To receive a refund, you must complete the KYC procedure in your personal account on our website.
Claim solved
| Jackob | November 18, 2025 17:23 |
Instead of addressing my very straightforward claims, the exchanger continues to repeat the same demand for KYC—which I have already shown has no basis under their own policy—rather than answering my questions.
* **No response to core issues**: The GetBlock and BitOK reports both show my transaction’s risk level is low—well below the 60% threshold—but GlobalEx refuses to explain why my funds are still frozen. They also have not provided the chat transcript that I repeatedly requested.
* **Still no corporate transparency**: GlobalEx has not supplied any legal entity information, registered address or incorporation details. AML standards require virtualasset service providers to be licensed or registered and to provide accurate ownership details to relevant authorities. Demanding my KYC while operating anonymously is not acceptable.
* **New evidence of address reuse**: I recently discovered that the BTC deposit address they gave me (`bc1quw6k3gvh0u5hdud9c2sha24qyhj7x037cfrgyy`) is also used for deposits from other customers. Reusing a receiving address is a serious breach of industry best practices: Trezor’s own guidance warns that address reuse allows anyone to track past and future transactions and link them to a single owner, so users should generate a **fresh address for each transaction** to protect privacy. By assigning the same address to multiple clients, GlobalEx introduces crosscontamination of risk—my transaction inherits risk markers from other users—and then cites those risk markers to justify the freeze. This undermines their AML claims.
* **Unjustified KYC demand**: The admin’s latest message simply repeats that I must complete KYC to get a refund. This is inconsistent with their own AML policy, which requires a risk level above 60% or specific highrisk tags to trigger KYC. My transaction clearly does not meet those criteria. I have provided ID documents to many licensed exchanges before, but I refuse to send sensitive personal data to an entity that refuses to identify itself and uses shared deposit addresses.
Given these facts, I reiterate my request that GlobalEx either (1) **complete the BTCUSDT exchange at the agreed rate** or (2) **refund my BTC in full** without any deductions. I also ask BestChange to take note that GlobalEx continues to ignore specific questions, refuses to provide the chat log, and uses practices (like address reuse) that contradict AML best practices.
* **No response to core issues**: The GetBlock and BitOK reports both show my transaction’s risk level is low—well below the 60% threshold—but GlobalEx refuses to explain why my funds are still frozen. They also have not provided the chat transcript that I repeatedly requested.
* **Still no corporate transparency**: GlobalEx has not supplied any legal entity information, registered address or incorporation details. AML standards require virtualasset service providers to be licensed or registered and to provide accurate ownership details to relevant authorities. Demanding my KYC while operating anonymously is not acceptable.
* **New evidence of address reuse**: I recently discovered that the BTC deposit address they gave me (`bc1quw6k3gvh0u5hdud9c2sha24qyhj7x037cfrgyy`) is also used for deposits from other customers. Reusing a receiving address is a serious breach of industry best practices: Trezor’s own guidance warns that address reuse allows anyone to track past and future transactions and link them to a single owner, so users should generate a **fresh address for each transaction** to protect privacy. By assigning the same address to multiple clients, GlobalEx introduces crosscontamination of risk—my transaction inherits risk markers from other users—and then cites those risk markers to justify the freeze. This undermines their AML claims.
* **Unjustified KYC demand**: The admin’s latest message simply repeats that I must complete KYC to get a refund. This is inconsistent with their own AML policy, which requires a risk level above 60% or specific highrisk tags to trigger KYC. My transaction clearly does not meet those criteria. I have provided ID documents to many licensed exchanges before, but I refuse to send sensitive personal data to an entity that refuses to identify itself and uses shared deposit addresses.
Given these facts, I reiterate my request that GlobalEx either (1) **complete the BTCUSDT exchange at the agreed rate** or (2) **refund my BTC in full** without any deductions. I also ask BestChange to take note that GlobalEx continues to ignore specific questions, refuses to provide the chat log, and uses practices (like address reuse) that contradict AML best practices.
Claim renewed
| Global-Ex admin | November 18, 2025 17:28 |
Jackob,
1. You provided the verification results yourself, which showed high-risk flags on your address. You performed this verification before the exchange, which rules out the possibility that your coins were contaminated by other transactions.
2. There were no new transactions on this wallet after yours.
3. You yourself accepted our AML policy, which states that high-risk flags should not be present at all and that identity verification is possible. So, why did you submit a request if you don't agree with the policy?
1. You provided the verification results yourself, which showed high-risk flags on your address. You performed this verification before the exchange, which rules out the possibility that your coins were contaminated by other transactions.
2. There were no new transactions on this wallet after yours.
3. You yourself accepted our AML policy, which states that high-risk flags should not be present at all and that identity verification is possible. So, why did you submit a request if you don't agree with the policy?
Claim solved
CommentRemove
| Amir |  |
91.109.204.* | October 24, 2025 09:13 |
According to the information available, the exchanger has no financial obligations to this user
Yesterday, I conducted an XMR/USDT exchange, after sending it, I clarified after which confirmation the exchange rate is fixed, and received a response — after the tenth, the exchange rate increased, but the conversion to the new exchange rate was refused. I agreed to a further exchange and waited for the payment at the rate of application creation. After 4 hours, he asked where my payment was, since the maximum processing time was 150 minutes. I was told that the XMR/USDT exchange gateway is currently not working and the payment is postponed indefinitely. It's been almost a day since the XMR service received the data, but they're not going to pay out.
| Amir | October 24, 2025 09:55 |
I received a response to my claim on the website, the exchanger says that the conversion gateway has resumed operation, but the payment has not been made due to the fact that the exchange rate has changed at a loss to them.
| Global-Ex admin | October 24, 2025 10:00 |
Hello Amir,
Yesterday, unforeseen circumstances arose while processing your application, pertaining to Rule 7 of our service, which you agreed to when creating your application.
You were offered a full refund, but you chose to wait for the conversion gateway to be restored. Today, the gateway has been restored, but the conversion at the rate specified in your application has not occurred. Therefore, we have again offered you a refund, as converting your assets at the current market rate will result in a loss for the exchange service.
In accordance with Rule 7, the Contractor is not liable for overdue obligations.
We are waiting for your details for a refund.
Yesterday, unforeseen circumstances arose while processing your application, pertaining to Rule 7 of our service, which you agreed to when creating your application.
You were offered a full refund, but you chose to wait for the conversion gateway to be restored. Today, the gateway has been restored, but the conversion at the rate specified in your application has not occurred. Therefore, we have again offered you a refund, as converting your assets at the current market rate will result in a loss for the exchange service.
In accordance with Rule 7, the Contractor is not liable for overdue obligations.
We are waiting for your details for a refund.
Claim solved
| Amir | October 24, 2025 10:10 |
Yesterday you had the opportunity to earn income, why should I suffer losses due to your negligence and inhumane attitude.
Claim renewed
| Global-Ex admin | October 24, 2025 10:34 |
Amir,
We are waiting for your details for a refund.
We are waiting for your details for a refund.
Claim solved
| Amir | October 24, 2025 10:39 |
I wait for fair payment.
Claim renewed
| Global-Ex admin | October 24, 2025 10:41 |
Amir,
We are waiting for your details for a refund.
We are waiting for your details for a refund.
Claim solved
| Amir | October 24, 2025 10:47 |
I dont want refund, i want MY usdt.
Claim renewed
| Amir | October 25, 2025 21:39 |
Still nothing.
| Global-Ex admin | October 26, 2025 07:09 |
Amir,
We have sent you the funds in full. We have no financial obligations to you.
Sincerely, Global-Ex.cc Administration
We have sent you the funds in full. We have no financial obligations to you.
Sincerely, Global-Ex.cc Administration
Claim solved
| BestChange admin | October 26, 2025 07:12 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Evgeny | |
178.236.29.* | October 13, 2025 07:38 |
Fast and professional. No unnecessary chatter. Resolved the issue with switching bank details. Highly recommended.
0
CommentRemove
| Hesoer |  |
84.32.190.* | October 8, 2025 12:26 |
Fast exchange 10.
0
CommentRemove
| Kristina | |
178.176.83.* | October 7, 2025 16:22 |
According to the information available, the exchanger has no financial obligations to this user
The worst exchange service I've used in 5 years. Rude attitude. I didn't respond to my message right away, only half an hour later. Then they ignored me and told me to wait in line, a long line for a response, Your Highness? And does it matter that almost two hours have passed since I applied? Incompetent and ill-mannered operators. They even had the nerve to ask, "Have you had a bad day?" YES — thanks to you, because of this and such "awesome service!" I don't recommend. I haven't received money )
| Kristina | October 7, 2025 16:39 |
Why if am not answer right away i should wait? and when they ignoring me — its normal?
| Global-Ex admin | October 7, 2025 16:40 |
Hello Kristina,
Please be sure to disclose important details. When you created your application, you were asked to be in touch to confirm your payment. You responded to our initial message 40 minutes later, when your application had already been postponed. You were informed that we would process your application in the order in which it was received, following the current ones. You informed us that you were going to bed in an hour—our payment schedule is 10-150 minutes, so we may not have had time to process your payment. You were offered a refund, but you stated that you did not have the time or opportunity. You were provided with refund instructions initially, and we await your email.
Sincerely, Administration of Global-Ex.cc
Please be sure to disclose important details. When you created your application, you were asked to be in touch to confirm your payment. You responded to our initial message 40 minutes later, when your application had already been postponed. You were informed that we would process your application in the order in which it was received, following the current ones. You informed us that you were going to bed in an hour—our payment schedule is 10-150 minutes, so we may not have had time to process your payment. You were offered a refund, but you stated that you did not have the time or opportunity. You were provided with refund instructions initially, and we await your email.
Sincerely, Administration of Global-Ex.cc
| Kristina | October 7, 2025 16:43 |
I know! I told that. When I answer they ignore me also same time till I start spam! Why? Why when am not answer it’s fault and twhen they not answer normal?
| Kristina | October 7, 2025 16:44 |
136 min left btw.
| Kristina | October 7, 2025 16:45 |
With such great service u will have a lot time soon when lost all clients as I see comments here.
| Global-Ex admin | October 7, 2025 16:50 |
Kristina,
Please send your refund wallet to our email address: global-ex.info@yandex.ru, using the email address you specified in your application.
Please also include your application number in the email.
Sincerely, Administration of Global-Ex.cc
Please send your refund wallet to our email address: global-ex.info@yandex.ru, using the email address you specified in your application.
Please also include your application number in the email.
Sincerely, Administration of Global-Ex.cc
| Global-Ex admin | October 7, 2025 17:03 |
Kristina,
The funds have been returned in full.
Sincerely, Administration of Global-Ex.cc
The funds have been returned in full.
Sincerely, Administration of Global-Ex.cc
| BestChange admin | October 7, 2025 17:07 |
Kristina, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Sincerely, administration of the BestChange exchanger monitor.
| Kristina | October 7, 2025 17:24 |
I didn’t get money back. Can sent u screenshots from my crypto account! U waste my time and nervous for nothing!
| Kristina | October 7, 2025 17:28 |
Just now received! Bye. Good luck!
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| Viktor | |
62.84.100.* | October 3, 2025 11:43 |
Excellent service, very fast USDT to SBP exchange, always available on Telegram. I've exchanged about 10 times already — everything is always perfect.
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| Cap_Snejok | |
93.183.125.* | September 16, 2025 18:33 |
All OK.
It takes 3 hours, 9 parts.
My russian card still alive;)
It takes 3 hours, 9 parts.
My russian card still alive;)
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| Alex |  |
31.133.115.* | September 16, 2025 15:56 |
Very poor service. The exchange took more than a day. Payments were split into many small transfers, and no one can say their exact amounts or number. Some transfers were followed by calls from unknown people demanding to return the money. Support is rude and accuses the client of fraud. I do not recommend working with this service.
| Global-Ex admin | September 16, 2025 16:00 |
Hello Alex,
Please do not remain silent about the most important factors, namely:
1. The payment period was extended solely because confirmation of deposits from your side took several hours for each transfer.
2. All payment conditions, including the need to confirm payments, were indicated three times before paying for the application.
3. No one accused you of fraud, correspondence with you is recorded.
All the best to you.
Please do not remain silent about the most important factors, namely:
1. The payment period was extended solely because confirmation of deposits from your side took several hours for each transfer.
2. All payment conditions, including the need to confirm payments, were indicated three times before paying for the application.
3. No one accused you of fraud, correspondence with you is recorded.
All the best to you.
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| Ruslan |  |
89.110.73.* | August 23, 2025 17:52 |
This service sent me 70,000 rubles for 14 transfers. The card was immediately blocked.
| Global-Ex admin | August 23, 2025 18:27 |
Hello Ruslan,
Please provide documents confirming that the bank was blocked due to our transfers.
Sincerely, Administration of Global-Ex.cc
Please provide documents confirming that the bank was blocked due to our transfers.
Sincerely, Administration of Global-Ex.cc
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| Alexander |  |
185.14.97.* | August 7, 2025 08:54 |
Use this servise several times. Fast responce. Fast and friendly communication via Telegram. Satisfied.
0
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| Kendrick Lamar | |
185.224.250.* | July 29, 2025 14:35 |
I strongly advise against using their services. On July 14th, they exchanged 60,000 rubles for me by splitting the total into ten smaller transfers, each ranging from 5,000 to 8,000 rubles, sent from different banks and individuals. As a result, my bank account was blocked two days later.
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| Viktor | |
62.84.100.* | July 25, 2025 12:54 |
Excellent service, I regularly exchange usdt for rub with these guys. Support is always in touch on telegram, very fast, very convenient, thank you for your work. Spasibo vam)
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| Pro |  |
193.179.119.* | July 2, 2025 16:41 |
Everything is fine. The money has arrived. Thank you.
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| Anthony | |
5.149.255.* | June 13, 2025 18:55 |
Bad situation, this service looks extremely suspicious. Too bad i didn't check all these negative feedbacks before. They use maginals as drops to send money by small portions.
Moreover these marginal people (if you can call them people) dare to give me a few calls asking to return their money due to a wrong money transfer, and they were absolutely wasted, can you imagine?
That's how this service makes his "business".
I'm canceling all the payments I received from these persons.
730 usdt loss but it's better than having a suspended account by the bank.
Moreover these marginal people (if you can call them people) dare to give me a few calls asking to return their money due to a wrong money transfer, and they were absolutely wasted, can you imagine?
That's how this service makes his "business".
I'm canceling all the payments I received from these persons.
730 usdt loss but it's better than having a suspended account by the bank.
| Global-Ex admin | June 13, 2025 19:56 |
Hello Anthony,
When you contacted online support, you were provided with detailed advice and a description of the situation.
We sincerely apologize for the inconvenience caused.
Sincerely, Administration of Global-Ex.cc
When you contacted online support, you were provided with detailed advice and a description of the situation.
We sincerely apologize for the inconvenience caused.
Sincerely, Administration of Global-Ex.cc
| Anthony | June 13, 2025 20:04 |
I've been provided with a description of the situation that you use *** and *** for making transactions via their cards? or that was a common routine for you?
i've been informed that these scum people will call me? you consider me as an idiot?
i've been informed that these scum people will call me? you consider me as an idiot?
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| Mikhail |  |
91.73.115.* | April 26, 2025 15:57 |
Don’t use this service if you don’t want to lost you money, time and nerves.
| Global-Ex admin | April 26, 2025 16:04 |
Hello Mikhail,
Please do not mislead users. In your mail there is one successful application and one application for which payment has not been received.
If you have any questions, please contact our website's technical support.
Sincerely, Administration of Global-Ex.cc
Please do not mislead users. In your mail there is one successful application and one application for which payment has not been received.
If you have any questions, please contact our website's technical support.
Sincerely, Administration of Global-Ex.cc
| Mikhail | April 26, 2025 16:12 |
What about the personal data that I had shared with you to refund my assets?what you gonna do with it? Do you have answers in your scripts?)
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| Oksana |  |
193.161.246.* | April 21, 2025 12:45 |
Do not use this exchanger. upon transfers, the amount is divided into 10 payments, which in Russian law is limited to blocking a personal bank account and further closing the account without the possibility of further use. In all the exchangers that I have worked with, the amount is split into a maximum of 3 payments, which is quite normal, but not into 10 payments. I do not recommend the exchanger, but the support is well done, they work promptly.
| Global-Ex admin | April 21, 2025 14:06 |
Hello Oksana,
You were offered an alternative payment option - you declined it.
We sincerely apologize for the inconvenience.
Sincerely, Administration of Global-Ex.cc
You were offered an alternative payment option - you declined it.
We sincerely apologize for the inconvenience.
Sincerely, Administration of Global-Ex.cc
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| Jim |  |
91.195.98.* | April 4, 2025 15:55 |
Don't use this exchanger. Very risky to loose your money. In rules they said if your account aml score under 60 it's OK. But there also rule where they said if there any red flags they will do aml/kyc. So even if you got 0.1% some of red flags they can ask you for kyc, and even if you give them all they need you will be charged 5%. And all will say you approve rules when making exchange.
According to this they can block your exchange when they want and charge from your exchange 5%.
So be careful. There much more better exchangers, where providers don't want to extra charge you for no reason.
According to this they can block your exchange when they want and charge from your exchange 5%.
So be careful. There much more better exchangers, where providers don't want to extra charge you for no reason.
| Global-Ex admin | April 4, 2025 16:00 |
Hello Jim,
When checking your transaction, it was found that it has high risk tags, namely Gambling - 7.36%
Unfortunately, we cannot accept such assets, and in accordance with our AML policy, which you agreed to when creating the application, you were asked to complete the KYC procedure. As a result of the procedure, the funds were returned to you.
Sincerely, Administration of Global-Ex.cc
When checking your transaction, it was found that it has high risk tags, namely Gambling - 7.36%
Unfortunately, we cannot accept such assets, and in accordance with our AML policy, which you agreed to when creating the application, you were asked to complete the KYC procedure. As a result of the procedure, the funds were returned to you.
Sincerely, Administration of Global-Ex.cc
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| Dmitrii |  |
89.28.71.* | March 19, 2025 10:55 |
Exchange was very quick and seamless, with a good rate.
0
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| Aleksei |  |
51.37.64.* | March 15, 2025 09:13 |
Fast and reliable exchanger.
Excellent support during the exchange process and in case of difficulties.
Excellent support during the exchange process and in case of difficulties.
0
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| User | |
146.70.109.* | March 13, 2025 22:08 |
Ñonvenient exchanger, good exchange rate.
0
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| Andrey | |
87.249.132.* | March 10, 2025 12:17 |
Good exchange rate and guidance from support team, quick transactions, thx.
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| Oliver4k |  |
95.112.239.* | March 4, 2025 17:53 |
Ich habe den Umtausch zum ersten Mal benutzt, alles hat perfekt funktioniert. Danke.
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| Anna | |
184.52.40.* | February 14, 2025 17:53 |
The client service is slow and rude. Asked about using american debit card and got the answer of course not. How can you use rubles from us debit card... What is it? who from us both is an idiot?
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| Ilya | |
35.234.124.* | January 18, 2025 14:16 |
According to the information available, the exchanger has no financial obligations to this user
I don't recommed this exchange. At first it was too long. Support answers badly. At the second — part of the payment was sent to another bank instead of that was written in order.
| Global-Ex admin | January 18, 2025 16:54 |
Hello Ilya,
We apologize for any inconvenience. Due to an error of the payment system the funds were indeed sent to another bank, but you did not report any problems with their receipt.
Sincerely, Administration of Global-Ex.cc
We apologize for any inconvenience. Due to an error of the payment system the funds were indeed sent to another bank, but you did not report any problems with their receipt.
Sincerely, Administration of Global-Ex.cc
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| Ig |  |
209.97.142.* | January 17, 2025 10:32 |
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
I don't recommend this service. Categorically.
I lost time, the cryptocurrency was returned minus the commission. The reason is that AML is triggered and at the same time they require to show a video of why I am transferring and the origin of the assets. Plus a scan of your identity documents.
I lost time, the cryptocurrency was returned minus the commission. The reason is that AML is triggered and at the same time they require to show a video of why I am transferring and the origin of the assets. Plus a scan of your identity documents.
| Global-Ex admin | January 17, 2025 11:39 |
Hello Ig,
Unfortunately, your transaction has high risk tags and the overall risk level exceeds the acceptable threshold. Processing such a transaction entails risks for the exchange and other customers.
When creating your request you confirmed that you have read and agreed with our AML policy.
The funds have been returned to you in full less the network commission.
Sincerely, Administration of Global-Ex.cc
Unfortunately, your transaction has high risk tags and the overall risk level exceeds the acceptable threshold. Processing such a transaction entails risks for the exchange and other customers.
When creating your request you confirmed that you have read and agreed with our AML policy.
The funds have been returned to you in full less the network commission.
Sincerely, Administration of Global-Ex.cc
| BestChange admin | January 17, 2025 13:46 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
Sincerely, administration of the BestChange exchanger monitor.
| Ig | January 18, 2025 04:03 |
Ñ÷èòàþ äåéñòâèÿ äàííîãî îáìåííèêà ***. Öåëüþ ÿâëÿåòñÿ ñáîð ïåðñîíàëüíûõ äàííûõ ãðàæäàí îðãàíèçàöèåé íå óïîëíîìî÷åííîé íà õðàíåíèå è îáðàáîòêó ïåðñîíàëüíûõ äàííûõ ãðàæäàí. Ò.å. Îáìåí íå ïëàíèðóåòñÿ, êàê òàêîâîé, à îñóùåñòâëÿåòñÿ ñáîð ïåðñîíàëüíûõ äàííûõ â ïðèâÿçêå ê êðèïòîêîøåëüêàì. Äà, ñðåäñòâà âîçâðàùàþòñÿ, çà âû÷åòîì ïîòåðü íà òðàíçàêöèè òóäà è îáðàòíî, âñ¸ çà ñ÷¸ò êëèåíòà îáìåííèêà ðàçóìååòñÿ, â èòîãå ó îáìåííèêà ïàñïîðòíûå äàííûå, ïðîïèñêà, âèäåî/áèîìåòðèÿ ëèöà, à èíà÷å ñðåäñòâà ìîë íå âåðí¸ì. Òàêèì îáðàçîì ýòîò îáìåííèê ñîáèðàåò äàííûå î ñâîèõ êëèåíòàõ è çà èõ ñ÷¸ò. Ôîðìèðóÿ ñâîþ áàçó äàííûõ, äëÿ íåÿñíûõ öåëåé. Âñ¸ ýòî ìîæåò ÿâëÿòüñÿ ïðèãîòîâëåíèåì ê ïðîòèâîïðàâíûì äåéñòâèÿì òðåòüèõ ëèö.
| Ig | January 18, 2025 04:09 |
Schitayu deystviya dannogo obmennika moshennicheskimi. Tsel'yu yavlyayetsya sbor personal'nykh dannykh grazhdan organizatsiyey ne upolnomochennoy na khraneniye i obrabotku personal'nykh dannykh grazhdan. T.ye. Obmen ne planiruyetsya, kak takovoy, a osushchestvlyayetsya sbor personal'nykh dannykh v privyazke k kriptokoshel'kam.
I consider the actions of this exchanger to be fraudulent. The goal is to collect personal data of citizens by an organization not authorized to store and process personal data of citizens. Those. The exchange is not planned as such, but personal data is collected in connection with crypto wallets. Yes, the funds are returned, minus the losses on transactions there and back, all at the expense of the exchanger’s client, of course, as a result, the exchanger has passport data, registration, video/biometrics of the face, otherwise we will not return the funds. Thus, this exchanger collects data about its clients and at their expense. Forming your own database for unclear purposes. All this may be preparation for illegal actions of third parties.
I consider the actions of this exchanger to be fraudulent. The goal is to collect personal data of citizens by an organization not authorized to store and process personal data of citizens. Those. The exchange is not planned as such, but personal data is collected in connection with crypto wallets. Yes, the funds are returned, minus the losses on transactions there and back, all at the expense of the exchanger’s client, of course, as a result, the exchanger has passport data, registration, video/biometrics of the face, otherwise we will not return the funds. Thus, this exchanger collects data about its clients and at their expense. Forming your own database for unclear purposes. All this may be preparation for illegal actions of third parties.
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| Miracle | |
76.93.83.* | November 26, 2024 18:12 |
The only service where they told me that there was something wrong with my details and froze the transfer.
After defrosting, it took more than 2 hours to receive funds even tho I paid right away and was online
the worst exchanger so far.
After defrosting, it took more than 2 hours to receive funds even tho I paid right away and was online
the worst exchanger so far.
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| Marina | |
128.124.33.* | October 30, 2024 18:17 |
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
The claim's status has been changed to neutral by the monitor's administration
***
Look for real reviews about them on Google. They refer to AML. They blocked my $940. They ask for passport documents, documents on the origin of the money and a video with documents.
They do not have a license to work! They did not respond to the request to return the money.
The reviews were inflated on small transactions.
Look for real reviews about them on Google. They refer to AML. They blocked my $940. They ask for passport documents, documents on the origin of the money and a video with documents.
They do not have a license to work! They did not respond to the request to return the money.
The reviews were inflated on small transactions.
| BestChange admin | October 30, 2024 18:34 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Global-Ex admin | October 31, 2024 05:14 |
Hello Marina,
Unfortunately, your transaction contains high-risk tags. Processing such a transaction entails risks for the exchanger and other customers.
In accordance with our AML policy, which you confirmed that you have read and agreed to when creating the application, you must complete the KYC procedure to return funds.
We expect you to provide the documents we requested.
Sincerely, Administration of Global-Ex.cc
Unfortunately, your transaction contains high-risk tags. Processing such a transaction entails risks for the exchanger and other customers.
In accordance with our AML policy, which you confirmed that you have read and agreed to when creating the application, you must complete the KYC procedure to return funds.
We expect you to provide the documents we requested.
Sincerely, Administration of Global-Ex.cc
| Marina | October 31, 2024 07:14 |
Only $38 out of $940 seemed suspicious to you. You took the entire amount.
Give me back my $902!
A photo of your passport and residence permit is enough for KYC verification, but you demand a huge package of documents.
Do not use the services of this exchanger!
Give me back my $902!
A photo of your passport and residence permit is enough for KYC verification, but you demand a huge package of documents.
Do not use the services of this exchanger!
| Global-Ex admin | October 31, 2024 07:16 |
Marina,
When you created your application, you personally agreed to the terms of our AML policy. (https://global-ex.cc/pages/aml)
We are awaiting the provision of the requested documents.
Sincerely, Administration of Global-Ex.cc
When you created your application, you personally agreed to the terms of our AML policy. (https://global-ex.cc/pages/aml)
We are awaiting the provision of the requested documents.
Sincerely, Administration of Global-Ex.cc
| BestChange admin | November 1, 2024 15:24 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels (screenshot: https://bc.to/k0b3NW ).
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels (screenshot: https://bc.to/k0b3NW ).
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
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| Denis |  |
163.172.161.* | October 26, 2024 12:54 |
Grate exchange! Always happy to get back!
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| Carcag | |
79.127.134.* | October 22, 2024 08:11 |
Tested & approved.
Money was sent in 15 min, no issue. This exchanger is honnest!
Money was sent in 15 min, no issue. This exchanger is honnest!
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| Roman Shkurko |  |
49.237.33.* | October 8, 2024 12:29 |
I waited 1 hour and after that, they told me that the payment method had changed and I needed to make a new order..
| Global-Ex admin | October 8, 2024 12:32 |
Hello Roman Shkurko,
Please do not mislead users. You were promptly provided with payment details in your application, but you did not see them.
Sincerely, Administration of Global-Ex.cc
Please do not mislead users. You were promptly provided with payment details in your application, but you did not see them.
Sincerely, Administration of Global-Ex.cc
| Roman Shkurko | October 8, 2024 12:43 |
I have a chat log and you too.. Check it. At 17:49 I did order and only at 19:03 you asked me to do a new order.
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| Joe | |
95.26.148.* | September 27, 2024 10:41 |
Good service. Exchange USDT TRC20 ==> Tinkoff very fast, less than 30 minutes!
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| Andrey | |
178.176.88.* | September 25, 2024 15:32 |
An excellent exchanger! They worked quickly. Thanks!
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