|
Global-Ex exchanger
Go to the Global-Ex site
Information from the exchanger administration
Leave feedback about the exchanger Other exchangers
|
| Status: | unavailable | Global-Ex reviews: | 021264 | |
| Exchange rates: | — | Volet TS: | 11 | |
| Reserve: | — | Perfect Money TS: | 28.50 | |
| Age: | 5 years 4 months | WebMoney BL: | — | |
| On BestChange: | 4 years 11 months | MyWOT rating: | 3.0 | |
| Country: |  |
Russia | Forums: | — |
Add review
| Your name: | |
| * Your e-mail: | |
| * Review: | |
| * Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website Global-Ex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Global-Ex administrator resolve the problem more quickly. If you didn't like the Global-Ex's service and want to write about it, use the Comment review type. |
|
| Order number: | |
| * | |
Add a comment:
| Mikhail |  |
91.73.115.* | April 26, 2025 15:57 |
Don’t use this service if you don’t want to lost you money, time and nerves.
| Global-Ex admin | April 26, 2025 16:04 |
Hello Mikhail,
Please do not mislead users. In your mail there is one successful application and one application for which payment has not been received.
If you have any questions, please contact our website's technical support.
Sincerely, Administration of Global-Ex.cc
Please do not mislead users. In your mail there is one successful application and one application for which payment has not been received.
If you have any questions, please contact our website's technical support.
Sincerely, Administration of Global-Ex.cc
| Mikhail | April 26, 2025 16:12 |
What about the personal data that I had shared with you to refund my assets?what you gonna do with it? Do you have answers in your scripts?)
CommentRemove
| Oksana |  |
193.161.246.* | April 21, 2025 12:45 |
Do not use this exchanger. upon transfers, the amount is divided into 10 payments, which in Russian law is limited to blocking a personal bank account and further closing the account without the possibility of further use. In all the exchangers that I have worked with, the amount is split into a maximum of 3 payments, which is quite normal, but not into 10 payments. I do not recommend the exchanger, but the support is well done, they work promptly.
| Global-Ex admin | April 21, 2025 14:06 |
Hello Oksana,
You were offered an alternative payment option - you declined it.
We sincerely apologize for the inconvenience.
Sincerely, Administration of Global-Ex.cc
You were offered an alternative payment option - you declined it.
We sincerely apologize for the inconvenience.
Sincerely, Administration of Global-Ex.cc
CommentRemove
| Jim |  |
91.195.98.* | April 4, 2025 15:55 |
Don't use this exchanger. Very risky to loose your money. In rules they said if your account aml score under 60 it's OK. But there also rule where they said if there any red flags they will do aml/kyc. So even if you got 0.1% some of red flags they can ask you for kyc, and even if you give them all they need you will be charged 5%. And all will say you approve rules when making exchange.
According to this they can block your exchange when they want and charge from your exchange 5%.
So be careful. There much more better exchangers, where providers don't want to extra charge you for no reason.
According to this they can block your exchange when they want and charge from your exchange 5%.
So be careful. There much more better exchangers, where providers don't want to extra charge you for no reason.
| Global-Ex admin | April 4, 2025 16:00 |
Hello Jim,
When checking your transaction, it was found that it has high risk tags, namely Gambling - 7.36%
Unfortunately, we cannot accept such assets, and in accordance with our AML policy, which you agreed to when creating the application, you were asked to complete the KYC procedure. As a result of the procedure, the funds were returned to you.
Sincerely, Administration of Global-Ex.cc
When checking your transaction, it was found that it has high risk tags, namely Gambling - 7.36%
Unfortunately, we cannot accept such assets, and in accordance with our AML policy, which you agreed to when creating the application, you were asked to complete the KYC procedure. As a result of the procedure, the funds were returned to you.
Sincerely, Administration of Global-Ex.cc
CommentRemove
| Dmitrii |  |
89.28.71.* | March 19, 2025 10:55 |
Exchange was very quick and seamless, with a good rate.
0
CommentRemove
| Aleksei |  |
51.37.64.* | March 15, 2025 09:13 |
Fast and reliable exchanger.
Excellent support during the exchange process and in case of difficulties.
Excellent support during the exchange process and in case of difficulties.
0
CommentRemove
| User |  |
146.70.109.* | March 13, 2025 22:08 |
Ñonvenient exchanger, good exchange rate.
0
CommentRemove
| Andrey |  |
87.249.132.* | March 10, 2025 12:17 |
Good exchange rate and guidance from support team, quick transactions, thx.
0
CommentRemove
| Oliver4k |  |
95.112.239.* | March 4, 2025 17:53 |
Ich habe den Umtausch zum ersten Mal benutzt, alles hat perfekt funktioniert. Danke.
0
CommentRemove
| Anna | |
184.52.40.* | February 14, 2025 17:53 |
The client service is slow and rude. Asked about using american debit card and got the answer of course not. How can you use rubles from us debit card... What is it? who from us both is an idiot?
0
CommentRemove
| Ilya | |
35.234.124.* | January 18, 2025 14:16 |
According to the information available, the exchanger has no financial obligations to this user
I don't recommed this exchange. At first it was too long. Support answers badly. At the second — part of the payment was sent to another bank instead of that was written in order.
| Global-Ex admin | January 18, 2025 16:54 |
Hello Ilya,
We apologize for any inconvenience. Due to an error of the payment system the funds were indeed sent to another bank, but you did not report any problems with their receipt.
Sincerely, Administration of Global-Ex.cc
We apologize for any inconvenience. Due to an error of the payment system the funds were indeed sent to another bank, but you did not report any problems with their receipt.
Sincerely, Administration of Global-Ex.cc
CommentRemove
| Ig |  |
209.97.142.* | January 17, 2025 10:32 |
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
I don't recommend this service. Categorically.
I lost time, the cryptocurrency was returned minus the commission. The reason is that AML is triggered and at the same time they require to show a video of why I am transferring and the origin of the assets. Plus a scan of your identity documents.
I lost time, the cryptocurrency was returned minus the commission. The reason is that AML is triggered and at the same time they require to show a video of why I am transferring and the origin of the assets. Plus a scan of your identity documents.
| Global-Ex admin | January 17, 2025 11:39 |
Hello Ig,
Unfortunately, your transaction has high risk tags and the overall risk level exceeds the acceptable threshold. Processing such a transaction entails risks for the exchange and other customers.
When creating your request you confirmed that you have read and agreed with our AML policy.
The funds have been returned to you in full less the network commission.
Sincerely, Administration of Global-Ex.cc
Unfortunately, your transaction has high risk tags and the overall risk level exceeds the acceptable threshold. Processing such a transaction entails risks for the exchange and other customers.
When creating your request you confirmed that you have read and agreed with our AML policy.
The funds have been returned to you in full less the network commission.
Sincerely, Administration of Global-Ex.cc
| BestChange admin | January 17, 2025 13:46 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
Sincerely, administration of the BestChange exchanger monitor.
| Ig | January 18, 2025 04:03 |
Ñ÷èòàþ äåéñòâèÿ äàííîãî îáìåííèêà ***. Öåëüþ ÿâëÿåòñÿ ñáîð ïåðñîíàëüíûõ äàííûõ ãðàæäàí îðãàíèçàöèåé íå óïîëíîìî÷åííîé íà õðàíåíèå è îáðàáîòêó ïåðñîíàëüíûõ äàííûõ ãðàæäàí. Ò.å. Îáìåí íå ïëàíèðóåòñÿ, êàê òàêîâîé, à îñóùåñòâëÿåòñÿ ñáîð ïåðñîíàëüíûõ äàííûõ â ïðèâÿçêå ê êðèïòîêîøåëüêàì. Äà, ñðåäñòâà âîçâðàùàþòñÿ, çà âû÷åòîì ïîòåðü íà òðàíçàêöèè òóäà è îáðàòíî, âñ¸ çà ñ÷¸ò êëèåíòà îáìåííèêà ðàçóìååòñÿ, â èòîãå ó îáìåííèêà ïàñïîðòíûå äàííûå, ïðîïèñêà, âèäåî/áèîìåòðèÿ ëèöà, à èíà÷å ñðåäñòâà ìîë íå âåðí¸ì. Òàêèì îáðàçîì ýòîò îáìåííèê ñîáèðàåò äàííûå î ñâîèõ êëèåíòàõ è çà èõ ñ÷¸ò. Ôîðìèðóÿ ñâîþ áàçó äàííûõ, äëÿ íåÿñíûõ öåëåé. Âñ¸ ýòî ìîæåò ÿâëÿòüñÿ ïðèãîòîâëåíèåì ê ïðîòèâîïðàâíûì äåéñòâèÿì òðåòüèõ ëèö.
| Ig | January 18, 2025 04:09 |
Schitayu deystviya dannogo obmennika moshennicheskimi. Tsel'yu yavlyayetsya sbor personal'nykh dannykh grazhdan organizatsiyey ne upolnomochennoy na khraneniye i obrabotku personal'nykh dannykh grazhdan. T.ye. Obmen ne planiruyetsya, kak takovoy, a osushchestvlyayetsya sbor personal'nykh dannykh v privyazke k kriptokoshel'kam.
I consider the actions of this exchanger to be fraudulent. The goal is to collect personal data of citizens by an organization not authorized to store and process personal data of citizens. Those. The exchange is not planned as such, but personal data is collected in connection with crypto wallets. Yes, the funds are returned, minus the losses on transactions there and back, all at the expense of the exchanger’s client, of course, as a result, the exchanger has passport data, registration, video/biometrics of the face, otherwise we will not return the funds. Thus, this exchanger collects data about its clients and at their expense. Forming your own database for unclear purposes. All this may be preparation for illegal actions of third parties.
I consider the actions of this exchanger to be fraudulent. The goal is to collect personal data of citizens by an organization not authorized to store and process personal data of citizens. Those. The exchange is not planned as such, but personal data is collected in connection with crypto wallets. Yes, the funds are returned, minus the losses on transactions there and back, all at the expense of the exchanger’s client, of course, as a result, the exchanger has passport data, registration, video/biometrics of the face, otherwise we will not return the funds. Thus, this exchanger collects data about its clients and at their expense. Forming your own database for unclear purposes. All this may be preparation for illegal actions of third parties.
CommentRemove
| Miracle | |
76.93.83.* | November 26, 2024 18:12 |
The only service where they told me that there was something wrong with my details and froze the transfer.
After defrosting, it took more than 2 hours to receive funds even tho I paid right away and was online
the worst exchanger so far.
After defrosting, it took more than 2 hours to receive funds even tho I paid right away and was online
the worst exchanger so far.
0
CommentRemove
| Marina |  |
128.124.33.* | October 30, 2024 18:17 |
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
The claim's status has been changed to neutral by the monitor's administration
***
Look for real reviews about them on Google. They refer to AML. They blocked my $940. They ask for passport documents, documents on the origin of the money and a video with documents.
They do not have a license to work! They did not respond to the request to return the money.
The reviews were inflated on small transactions.
Look for real reviews about them on Google. They refer to AML. They blocked my $940. They ask for passport documents, documents on the origin of the money and a video with documents.
They do not have a license to work! They did not respond to the request to return the money.
The reviews were inflated on small transactions.
| BestChange admin | October 30, 2024 18:34 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Global-Ex admin | October 31, 2024 05:14 |
Hello Marina,
Unfortunately, your transaction contains high-risk tags. Processing such a transaction entails risks for the exchanger and other customers.
In accordance with our AML policy, which you confirmed that you have read and agreed to when creating the application, you must complete the KYC procedure to return funds.
We expect you to provide the documents we requested.
Sincerely, Administration of Global-Ex.cc
Unfortunately, your transaction contains high-risk tags. Processing such a transaction entails risks for the exchanger and other customers.
In accordance with our AML policy, which you confirmed that you have read and agreed to when creating the application, you must complete the KYC procedure to return funds.
We expect you to provide the documents we requested.
Sincerely, Administration of Global-Ex.cc
| Marina | October 31, 2024 07:14 |
Only $38 out of $940 seemed suspicious to you. You took the entire amount.
Give me back my $902!
A photo of your passport and residence permit is enough for KYC verification, but you demand a huge package of documents.
Do not use the services of this exchanger!
Give me back my $902!
A photo of your passport and residence permit is enough for KYC verification, but you demand a huge package of documents.
Do not use the services of this exchanger!
| Global-Ex admin | October 31, 2024 07:16 |
Marina,
When you created your application, you personally agreed to the terms of our AML policy. (https://global-ex.cc/pages/aml)
We are awaiting the provision of the requested documents.
Sincerely, Administration of Global-Ex.cc
When you created your application, you personally agreed to the terms of our AML policy. (https://global-ex.cc/pages/aml)
We are awaiting the provision of the requested documents.
Sincerely, Administration of Global-Ex.cc
| BestChange admin | November 1, 2024 15:24 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels (screenshot: https://bc.to/k0b3NW ).
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels (screenshot: https://bc.to/k0b3NW ).
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Denis |  |
163.172.161.* | October 26, 2024 12:54 |
Grate exchange! Always happy to get back!
0
CommentRemove
| Carcag | |
79.127.134.* | October 22, 2024 08:11 |
Tested & approved.
Money was sent in 15 min, no issue. This exchanger is honnest!
Money was sent in 15 min, no issue. This exchanger is honnest!
0
CommentRemove
| Roman Shkurko |  |
49.237.33.* | October 8, 2024 12:29 |
I waited 1 hour and after that, they told me that the payment method had changed and I needed to make a new order..
| Global-Ex admin | October 8, 2024 12:32 |
Hello Roman Shkurko,
Please do not mislead users. You were promptly provided with payment details in your application, but you did not see them.
Sincerely, Administration of Global-Ex.cc
Please do not mislead users. You were promptly provided with payment details in your application, but you did not see them.
Sincerely, Administration of Global-Ex.cc
| Roman Shkurko | October 8, 2024 12:43 |
I have a chat log and you too.. Check it. At 17:49 I did order and only at 19:03 you asked me to do a new order.
CommentRemove
| Joe |  |
95.26.148.* | September 27, 2024 10:41 |
Good service. Exchange USDT TRC20 ==> Tinkoff very fast, less than 30 minutes!
0
CommentRemove
| Andrey | |
178.176.88.* | September 25, 2024 15:32 |
An excellent exchanger! They worked quickly. Thanks!
0
CommentRemove
| Arsen Memetov | |
91.237.182.* | September 25, 2024 07:49 |
Fast, Reliable, Convenient. Would strongly advise.
0
CommentRemove
| Viktor | |
176.7.198.* | September 24, 2024 06:52 |
Ich habe den Umtauscher zum ersten Mal benutzt, alles hat perfekt funktioniert, ich habe 828 USDT (BEP20) in T-Bank-Rubel umgetauscht, die Transaktion war innerhalb von 8 Minuten abgeschlossen.
0
CommentRemove
| Sergei | |
95.91.248.* | September 23, 2024 06:50 |
I made the exchange, and everything was just fine. the support replied quickly and politely answered all my questions. I sent USDT and got my money in the bank account in 20 mins. I will use this site again in the future.
0
CommentRemove
| Vladimir | |
24.214.36.* | September 21, 2024 18:29 |
Unable to exchange with virtual cards (T Bank).
0
CommentRemove
| Stanislav | |
109.63.155.* | September 6, 2024 10:43 |
Less than 15 min USDT-Alfa rub — thank you very much!
0
CommentRemove
| Kirill | |
109.71.247.* | September 5, 2024 16:41 |
Best exchanger ever!
usdt to sberbank 40 min
Super!
usdt to sberbank 40 min
Super!
0
CommentRemove
| Vitaly | |
184.82.141.* | September 5, 2024 07:31 |
All fast and good!
0
CommentRemove
| Vlad | |
159.224.217.* | September 4, 2024 07:56 |
All good
usdt to tinkovRUB 20min.
usdt to tinkovRUB 20min.
0
CommentRemove
| Evgeniia | |
31.94.72.* | September 3, 2024 11:18 |
I exchanged for the first time, all the money came, but after that they blocked my bank card and froze the money. The bank decided that the source of the transfer was suspicious. The exchanger has not helped to solve the problem yet!
0
CommentRemove
| Tatiana | |
104.35.41.* | September 2, 2024 18:51 |
That was my second exchange here and it was really quick. Everything took no longer than 5 minutes. Highly recommend!
0
CommentRemove
| Alexander |  |
78.158.146.* | August 20, 2024 11:31 |
Everything is fine. Thank you for service.
0
CommentRemove
| Serg |  |
188.169.131.* | August 9, 2024 07:18 |
Order 1723185947711. Tinkoff to usdt (trc-20) without any issues.
0
CommentRemove
| Elena | |
178.155.24.* | July 26, 2024 10:06 |
Issue has been successfully resolved by the exchanger's administration
After I booked my order, whilee I was making the payment they changed my rate from 87.712 to 87.4602 (usdt to rub sberbank), and ofcourse they did not send me an email with the booked deal, only one email when deal was done and fully paid.
On this website I did not see the icon for this service to have rules about changing rate throughout the deal.
Please send me the remainding 126 rubles to my card.
On this website I did not see the icon for this service to have rules about changing rate throughout the deal.
Please send me the remainding 126 rubles to my card.
| Elena | July 26, 2024 10:38 |
The issue was resolved.
Claim solved
CommentRemove
| Alexander | |
78.158.146.* | July 25, 2024 05:39 |
Everything is fine, it's a good service! Thank you.
0
CommentRemove
| Ilia | |
148.251.195.* | July 23, 2024 08:56 |
USDT Trc20->sber. It wokrs. Everything is OK. Fast. Thanks.
0
CommentRemove
| Alexey | |
85.192.184.* | July 18, 2024 12:06 |
Fast exchange as always. Thank you!
0
CommentRemove
| Nikolay | |
85.93.49.* | July 17, 2024 10:48 |
Everything OK. Thanks!
0
CommentRemove
| Anton | |
95.153.161.* | July 14, 2024 21:23 |
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
I have blacklisted this exchanger for myself. They are behaving badly. Before that, I did the exchange in many exchangers, I passed the AML check everywhere, but I did not pass here. Despite the fact that there was a low level of danger during the inspection. They calculated 10% of my money, and made a refund. That's how they make money.
0
CommentRemove
| Alexander | |
78.158.146.* | July 11, 2024 05:40 |
Everything is Ok as usual.
0
CommentRemove
| Alexander | |
78.158.146.* | July 4, 2024 05:21 |
Everything is fine. Excellent service.
0
CommentRemove
| Alexander | |
78.158.146.* | June 27, 2024 05:30 |
It's a good service fast and good exchange rates.
0
CommentRemove
| Nikolay | |
104.168.34.* | June 23, 2024 07:18 |
Excellent service, thank you.
0
CommentRemove
| Alexander | |
78.158.146.* | June 21, 2024 10:20 |
Everything is fine. It was fast and good exchange rates.
0
CommentRemove
| Owen | |
178.204.10.* | June 16, 2024 09:58 |
USDT -> Tinkoff — Great exchange rate, prompt customer service, money recieved within 20 minutes.
0
CommentRemove
| Alexander | |
78.158.146.* | June 14, 2024 10:12 |
Fast exchange. Easy.
0
CommentRemove
| Maksim | |
79.104.5.* | June 9, 2024 07:02 |
Fast exchange and Reliable exchanger.
0
CommentRemove
| Denis | |
135.181.155.* | June 7, 2024 13:17 |
Good exchange, fast tx. Telegram service is also great.
0
CommentRemove
| Artjom |  |
62.65.233.* | June 5, 2024 10:00 |
Reliable and quick service. In case of questions fast response.
0
CommentRemove
| Alexander | |
213.7.219.* | June 2, 2024 06:53 |
Good service. Easy and fast.
0
CommentRemove
| Vadim |  |
65.92.42.* | April 25, 2024 14:44 |
Lighting fast exchange. Great customer service. Highly recommended.
0
CommentRemove
Global-Ex exchanger's most popular directions for the last 30 days:
