Exchange rates:
333796
Exchangers:
297
Updated:
02:51:50
city-exchange.io exchanger website screenshot

City-Exchange exchanger

Other
Status: active City-Exchange reviews: 0/218
Exchange rates: 165 Advanced Cash TS:
Reserve: $8 315 953 Perfect Money TS:
Age: 8 years 2 months WebMoney BL:
On BestChange: 8 years MyWOT rating: 3.0
Country: Russia Forums:
Add feedback
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  You will receive an email for confirmation and managing your review
* Feedback:
* Order number:
  Please indicate your exchange order number
* Type:
 

Use this type only if you get no money from the City-Exchange exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the City-Exchange administration solve the problem faster.

If you just do not like the service at City-Exchange and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Dmitriy 212.175.11.* September 13, 2023 13:19
I don't recommend it
sending funds to the card takes too long
More than 1 hour has passed and the funds have not arrived

Technical support only responds that “we are checking”
Expand (4)
Admin City-Exchange September 13, 2023 13:35
Hello Dmitriy,
Your order is in process
Claim solved
Dmitriy September 13, 2023 17:05
5 hours have passed and the funds have not arrived
Admin City-Exchange September 13, 2023 17:15
Dmitriy,
we repeated the payment
Admin City-Exchange September 13, 2023 17:20
Dmitriy,
The card you gave to us is impossible to make a transaction to.
Please, send us new card number on our email info@city-exchange.io
3
CommentRemove
Powerggg2023 70.79.182.* September 7, 2023 09:32
In genreal deal for 1500 USDT was good.
Not good page about your transaction it could be better but deal was completed at 30-45 minut
Expand (0)
0
CommentRemove
Ilya 85.140.3.* September 4, 2023 15:41
[The AML case arose due to high-risk markers in the assets that the user had sent. Thus, the customer needs to undergo KYC procedures]

Sent 0.0025 btk, the funds were put on a refund and they do not come
Expand (2)
Admin BestChange.com September 4, 2023 16:20
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin City-Exchange September 5, 2023 14:02
Hello Ilya,
Your transaction failed AML verification. Please contact the online chat for further instructions.
0
CommentRemove
Aliaksandr Beliashou 217.15.62.* August 16, 2023 23:08
[According to the information available, the exchanger has no financial obligations to this user]

My exchange was
0.02216111 BTC = 60000 TCSBRUB
But, I am get only 32 926 TCSBRUB on my Tinkoff bank card.
Support unavailable. Now, it's marked as "Deal completed."
BTC address for exchange operations was 37Dm8xykSjnuZvUckUG1gBLxQ7MG1nH7YS

Exchange amount

0.02216111 BTC = 60000 TCSBRUB
Exchange rate

1 BTC = 2707446.6506 TCSBRUB
Requisites

2200701110331854
Request created

16.08.2023 21:52:16
Expand (5)
Admin BestChange.com August 17, 2023 04:09
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin City-Exchange August 17, 2023 07:40
Hello Aliaksandr Beliashou,
Your order is completed
Claim solved
Aliaksandr Beliashou August 17, 2023 07:48
I can't get my money. It's a [Obscene and abusive language was removed by the monitoring's administration].
Aliaksandr Beliashou August 18, 2023 18:47
I am still wait my money.
Admin BestChange.com August 24, 2023 12:04
Aliaksandr, thank you for waiting.

According to our information, you created an order for the amount of 0.02216111 BTC and sent a transaction for the amount of 0.01216111 BTC to the exchanger's address, transaction link https://www.blockchain.com/explorer/transactions/btc/60eeee57f9b44635e53755e91699010aa3f00da02e3f040be0fd02008bf004f0

The exchanger recalculated the amount to be received by the amount received and paid you. The exchanger has no financial obligations to you.

Best regards, BestChange administration.
3
CommentRemove
Brent 24.91.209.* August 16, 2023 12:58
Great service! BTC to RUB

Thanks!
Expand (0)
0
CommentRemove
Joseph 193.57.138.* July 27, 2023 11:37
[The AML case is resolved]

My request (btc - tinkoff) is processing longer than expected. Haven't received anything yet. Request start at 13:00. Rusel says "The order processing begins after the 1st confirmation and takes from 5 to 30 minutes in automatic mode.
Before sending cryptocurrencies, we recommend setting a priority commission for prompt confirmation.
The exchange rate of the order is fixed for 30 minutes. If the transaction is delayed by more than 20 minutes, the conversion will be performed at the exchange rate at the time of receipt of the 1st confirmation in the network" - i already have 6 comf. and no money received. Even request step on request page is not moving. Hope everything is gonna be fine. And i change review.
Expand (2)
Admin City-Exchange July 27, 2023 13:32
Hello Joseph,
Your transation has failed the AML checking.
Please contact us in online-chat on the site
Claim solved
Joseph July 28, 2023 13:57
Best server, perfect support work. But e-mail notificstion system... It would be a nice addition to improve the service.
3
CommentRemove
Exchanger 151.36.133.* July 6, 2022 11:21
Exchanger received my transfer in USDT but does't complete the exchange, referring to their problems, please help me to resolve this issue
Expand (2)
Admin BestChange.com July 6, 2022 11:33
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Exchanger July 6, 2022 11:54
The exchange was completed, thanks for the help
0
CommentRemove
Elia 37.239.140.* June 15, 2021 05:32
Eth to pm. Amazing !!!!!!!!
it took about 10 minutes. Big thanks. ^_^
Expand (1)
Admin City-Exchange June 15, 2021 07:08
Hello, Elia!
Thanks for your positive feedback.
0
CommentRemove
Yannick 154.72.150.* March 10, 2021 07:50
Wow big thanks to you...Btc to PM. Took some hours because of the blockchain network, I was patient and everything went well at the end satisfied
I love the system you introduced so it could wait for the coin to arrive regardless of the network's speed, helps alot...thanks again
Expand (1)
Admin City-Exchange March 10, 2021 08:46
Hello, Yannick!
We are happy you are satisfied.
Thank you for your positive review.
0
CommentRemove
Investors onlinebiz 103.158.132.* February 6, 2021 10:37
Nice enough , Will use it again in future
Expand (1)
Admin City-Exchange February 6, 2021 10:44
Hello, Investors onlinebiz!
Thanks for your positive review.
0
CommentRemove
CashBB_com 116.203.108.* January 13, 2021 13:04
PM to ETH, after submitting payment i have seen numerous minutes wrong status: "Pending payment client". It is confusing, maybe there is no way, but i wish they show some status like. We acknowledge that you have marked payment as sent, but the payment not arrived yet. It is likely that the Perfectmoney hold the payment for next 24 hours. Order should be processed in 24 hours automatically.
Expand (1)
Admin City-Exchange January 13, 2021 13:24
Hello, CashBB_com!
Thanks for your comment and really sorry for your inconveniences.
For explanation we don't know if someone made PM payment or just only created an order. If we didn't receive payment to PM wallet, our system can't recognise payment and it can't change status to paid.
We are monitoring PM payments so if Perfect Money security department unblock payment we complete an order as soon as possible in manual mode.

Again sorry for your inconveniences.
0
CommentRemove
NeilNow 45.133.192.* August 30, 2020 20:10
So I liked working with this exchanger and the support is normal, but something is not mine, I do not know why(
Expand (1)
Admin City-Exchange August 30, 2020 20:25
Hello, NeilNow!
Can you explain what do you mean ?
0
CommentRemove
Bilal Ahmed 119.160.116.* August 17, 2020 09:39
This is best exchanger. Quick services very cooperative team, good behavior. We love and thanks management and team. I present *****.
Expand (1)
Admin City-Exchange August 17, 2020 10:46
Hello, Bilal Ahmed!
Thanks for your positive feedback.
0
CommentRemove
John 51.15.43.* May 31, 2020 20:56
Very Fast & Safe! and automaticly got my money in 30 sec!
Expand (1)
Admin City-Exchange May 31, 2020 20:58
Hello, John!
Thanks for cooperation and your positive review.
0
CommentRemove
Hermann K 41.202.219.* May 20, 2020 11:16
Very fast and safe .
Expand (1)
Admin City-Exchange May 20, 2020 11:22
Hello, Hermann K!
Thanks for your positive review.
0
CommentRemove
Rafidul Haque 103.67.159.* May 18, 2020 05:11
Instantly pm to btc
Expand (1)
Admin City-Exchange May 18, 2020 06:33
Hello, Rafidul Haque!
Thanks for your positive review.
0
CommentRemove
Shwan 62.201.241.* May 17, 2020 08:45
I did pm to btc
really fast and safe
Expand (1)
Admin City-Exchange May 17, 2020 08:52
Hello, Shwan!
Thanks for your positive feedback.
0
CommentRemove
Tim 182.57.96.* May 9, 2020 05:45
I made my first exchange and its stuck. PM to ETH has been pending since the last 15mins and I thought this site was supposed to be automatic.
Expand (4)
Admin BestChange.com May 9, 2020 07:26
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin City-Exchange May 9, 2020 08:38
Hello, Tim!
I checked your order and it is completed now.
Yes our system works in automatic mode but some of transactions Perfect Money takes for review and then we receive your payment with delay (more than 40 minutes). That's way order status was changed to Rejected.

This is answer from Perfect Money support:
"Under certain circumstances some account-to-account transactions might get temporarily blocked by our automatic security system. Such suspicious transfers get postponed for check and manual confirmation by our Security Department. Transactions put under investigation are reviewed and processed within following 24 hours."

It wasn't our fault but very sorry for your inconvenience.
Claim solved
Tim May 9, 2020 12:52
The issue was resolved. Thank You.
Admin City-Exchange May 10, 2020 09:56
Tim, I'm happy that your problem was resolved quickly.
Thanks.
3
CommentRemove
Walletway 213.153.213.* May 6, 2020 12:27
Very good support
Expand (1)
Admin City-Exchange May 6, 2020 12:30
Hello, Walletway!
Thanks for your positive feedback.
0
CommentRemove
George Mukanda 154.72.197.* April 3, 2020 10:28
Thank you for your services. Am looking forward to continue using your services, Am quite impressed with the quick execution of my request.
Expand (1)
Admin City-Exchange April 30, 2020 21:45
Hello, George Mukanda!
Thanks for your positive feedback.
0
CommentRemove
Nicu Duncea 86.122.205.* December 4, 2019 12:22
Very very very very goooooddddddd program . Thank you very much
Expand (0)
0
CommentRemove
AllStats.io 94.156.178.* November 23, 2019 15:36
Fantastic service. Always instant exchange from PM to BTC.
Expand (0)
0
CommentRemove
Nhat Nguyen 120.51.190.* October 26, 2019 16:50
Hello placed an order for BTC to PM and up till now my order is yet to be completed. My order ID is 175790
Expand (1)
Admin City-Exchange October 26, 2019 17:14
Hello, Nhat Nguyen!
We apologize for the delay due to technical failure could not transfer funds
Your order executed.
PM has been refunded to your account.
Have a nice day!
Claim solved
3
CommentRemove
Javed 103.255.5.* October 11, 2019 11:46
One of a best exchanger ever i seen. very fast and all the time support active. thank you so much
Expand (0)
0
CommentRemove
CashBB_com 155.94.67.* September 11, 2019 20:20
I like it. Several times exchanged, processed in minute. $xxx
Expand (0)
0
CommentRemove
Ssebalamu Andrew 41.210.155.* July 25, 2019 20:18
173760 my exchange id that is pending in progress for over the lady 12hours.
Expand (1)
Admin City-Exchange July 26, 2019 06:04
Hello, Ssebalamu Andrew!
Hello,we did not have enough reserve for the payment of your application,several applications went at the same time and the reserve was disassembled!We wrote to you in the mail almost immediately after the occurrence of this situation!In this situation, we are forced to make you a refund because we have no reserve for the payment of your application.Please send us your PM invoice for refund and sorry for any inconvenience,have a nice day!
Claim solved
3
CommentRemove
David 89.199.180.* July 19, 2019 07:16
Very fast exchang PM to BTC .thank you
Expand (0)
0
CommentRemove
Rahman 103.19.255.* June 28, 2019 06:22
Good service. 100% trust able site.
Expand (0)
0
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Lucky 172.111.157.* June 21, 2019 15:14
Paid instant pm to btc 350 usd thanks order id :173013
Expand (0)
0
CommentRemove
Asanka 36.84.65.* June 21, 2019 09:34
I created order PM to Bitcoins and executed the order quickly after I made the payment. But 2 hours gone the bitcoin transaction not yet confirmed. Probably they executed on lower miner fee.
Expand (1)
Admin City-Exchange June 21, 2019 09:40
Hello, Asanka!
Order was executed in accordance with our regulations. Confirmations in the bitcoin network do not depend on us. Fee has been dynamic. Today there is an unstable exchange rate of bitcoin, which can significantly affect the confirmation of transactions.
Have a good day!
Claim solved
3
CommentRemove
king Cassian 5.58.46.* May 11, 2019 03:23
World class service A+++
Expand (0)
0
CommentRemove
Incredibleearnings 187.114.144.* May 7, 2019 14:04
Amazing service
Expand (0)
0
CommentRemove
Ads 42.112.152.* April 11, 2019 07:31
**** this site. Change price affter pay.
[adminstration of monitoring has deleted offensive words]
Expand (12)
Admin BestChange.com April 11, 2019 10:49
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin City-Exchange April 12, 2019 05:00
Hello, Ads!
Firstly, order you specified was created on 27.04.2019. You have not received payment. Secondly, in our service, the course is fixed after clicking on the button “Pay”. Please remove the claim, as it is not justified. If you have some questions, our support service will be happy to answer them from 9:00 to 21:00 Kyiv time. Have a good day!
Claim solved
Admin City-Exchange April 12, 2019 06:25
Ads,
*we have not received payment
Ads April 12, 2019 06:25
??? 27/04/2019 , today is 12/04, how to create the future ???

Order ID165871, I buy 0.0405 BTC with price 220.19 PM, after clicking on the payment button, nothing changes. And after payment, I received your email with the content that I only received 0.03829 BTC.
https://www.blockchain.com/vi/btc/tx/11e5c2235ab04071b94090962871336a3463249f1b1bb8b4245b681be3247400

Important, I do not receive a price change notification before I pay, that email is received after I have completed the payment. Look at this image : https://www.upsieutoc.com/images/2019/04/12/scam.png

I was very angry because of Bit-Changer's fraud.

Initially, I found exchange to buy BTC with PM and saw Bit-Changer on Top with prices $54xx.

After completed the order, I was frustrated and reviewed, Bit-changer changed the price to $ 55xx, but only 30 seconds later, Bit-Changer is back to Top with price 54xx.

That's a small amount, but that's fraud, I don't accept that and I need to warn the user.
Admin City-Exchange April 12, 2019 06:27
Ads, Please contact our support team. We will help you
Admin City-Exchange April 12, 2019 06:29
in such cases, you must contact support. We always meet our customers halfway
Ads April 12, 2019 06:39
Customers halfway ?
I paid very fast, faster than receiving an email, but the BTC price (your price) changes with the speed of light. LOL
Contact support? It doesn't work because you emailed me that my order is 0.03829 BTC, I don't want to argue with you.
I need your apology and you should check your fraud system.
Admin City-Exchange April 12, 2019 06:44
Ads, please contact our online support,we will help you to understand and resolve this issue.
Admin City-Exchange April 12, 2019 06:45
Ads, Contact our support
Admin City-Exchange April 12, 2019 06:46
https://bit-changer.net/en/
Ads April 12, 2019 06:52
No, You must actively contact me. I contact support person? I will have to explain and confirm the person who made the order .... waste time.

Order ID165871, You will know my email.
Ads April 12, 2019 07:47
I received an apology and compensated the number of missing BTC.
Support to work is quite enthusiastic, hope I will use Bit-Changer more times.
3
CommentRemove
Godfrey 41.147.24.* March 30, 2019 16:44
Thanks for your good service and support system
Expand (0)
0
CommentRemove
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