Exchange rates:
537473
Exchangers:
410
Updated:
12:05:22
city-exchange.io exchanger website screenshot

City-Exchange exchanger

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Status: active City-Exchange reviews: 02541298
Exchange rates: 88 Volet TS:
Reserve: $21 579 391 Perfect Money TS:
Age: 9 years 9 months WebMoney BL:
On BestChange: 9 years 7 months MyWOT rating: 3.0
Country: Russia Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website City-Exchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the City-Exchange administrator resolve the problem more quickly.

If you didn't like the City-Exchange's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Dmitry 204.14.250.* April 25, 2025 13:50
Everything was super! The exchanger is fast and reliable! I always use it! Never once failed!
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User 185.124.112.* April 22, 2025 17:17
Everything is very simple and fast, and the exchange was carried out at a normal rate. I recommend it.
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Kostya 83.105.230.* April 18, 2025 15:34
As always, easy, convenient, fast! Thank you, all the working class.
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Egor 204.18.194.* April 11, 2025 16:36
Great service, I've been using it for years and everything is great, works like clockwork.
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Alexei 65.48.142.* April 5, 2025 13:40
Everything is as fast as always. Thanks for work. I recommend to all.
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Oleg 194.158.68.* April 2, 2025 15:20
It's not the first time I've changed, I like it and the course is good. Recommended.
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Vitaly 206.83.127.* March 31, 2025 11:25
Very good service! Fast, convenient and no hidden fees. Everything went great.
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Martin 102.128.131.* March 27, 2025 16:23
Great exchanger, great rate, fast support response, fast currency exchange.
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Matvey 212.40.94.* March 23, 2025 15:10
Crypto flew away, got the money — everything is fast. Exchange top.
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Arthur 37.4.250.* March 16, 2025 15:39
First time using, everything went well, fast, recommend.
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Oleg 104.153.251.* March 14, 2025 13:30
The best exchange service, not the first time I exchange and as always everything is fast. Respect!
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Matvey 157.157.36.* March 11, 2025 17:17
Great service! Good rate, nice interface, fast exchange. Recommended.
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Oleg 83.99.204.* March 9, 2025 13:58
Nice exchange they did for me, quick on time! Thank you, I will contact you again.
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Alex 45.94.136.* March 8, 2025 15:21
Used the exchanger for the first time today, pleasantly surprised. Fast and hassle-free.
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Arthur 37.201.184.* March 5, 2025 13:50
Quickly responded and solved the problem promptly. Thanks very much!
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Egor 41.77.220.* March 2, 2025 13:40
Thanks, you are the best, fast and reliable, you can see that professionals are working. I recommend you all.
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Oleg 188.80.193.* February 28, 2025 16:29
Great exchanger, very prompt guys.
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Egor 197.218.50.* February 25, 2025 14:43
This is one of the best and fastest exchangers on this site and fast you are the best. I have been using for a long time and will use your exchanger further!
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Alexei 176.10.144.* February 23, 2025 14:00
Excellent exchanger, very quickly exchanged and no problems, well done, keep it up!
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Dmitry 69.80.2.* February 19, 2025 12:14
Respect to the team! Speed, support, correctness = everything at the right level.
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Alexei 190.115.171.* February 16, 2025 10:20
Great job. Everything goes quickly and flawlessly.
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John 45.132.186.* February 14, 2025 18:38
According to the information available, the exchanger has no financial obligations to this user
Don’t trust the exchange rates at all. You can make an order and come with your money, however they will drastically change the course when received your money, and you will loose substantial part of your money.
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City-Exchange admin February 14, 2025 22:28
Hello, John!

The rate for the application is fixed for 15 minutes after creation.
Since when create your order more than 15 minutes have passed, we calculated the rate for the current rates at the time of exchange, In order for your rate to be fixed, you must submit the application immediately before the exchange.
Have a good day!
Claim solved
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Danial 217.64.107.* February 13, 2025 15:27
Good exchanger, no problems occurred during the exchange, thank you very much. All satisfied.
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Georgi 77.92.246.* June 11, 2024 09:36
Wonderful team. I exchanged $13,000 with them. Initially they sent 1 wrong banknote, but quickly fixed the problem for free and the next morning. I trust them.
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Pavel 212.58.120.* May 30, 2024 07:52
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
I do not recommend anyone to use this service.
The website has no confirmation that funds have been received in their wallet. The operator notifies me after the transfer has been completed that they will deliver the money to me only after 8 hours (!).
We issued a refund and they have not transferred the funds back to my wallet for the second hour, although the operator said that the wait would be 1 hour.
This is the worst service I have ever used.
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City-Exchange admin May 30, 2024 10:47
Hello
Your cryptocurrency transaction did not pass AML verification successfully. According to the AML policy of our exchange service, it was decided to make a refund. The refund has been executed. There are no financial liabilities to you.

We will be glad to work with you in compliance with the AML policy of the service
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Alex 146.0.35.* May 27, 2024 17:05
I received cash. The courier arrived on time, they worked efficiently.
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Alex 89.178.132.* April 5, 2024 13:41
Bad service.

Lost 30minutes of card check and then "Payment details could not be obtained, please contact technical support to clarify the reasons."

Admin could not resolve the issue saying that was my problem.
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John Doe 212.112.118.* April 1, 2024 17:02
Exchanged 40k USDT, very pleased with the work
City-Exchange. They responded quickly, made the exchange quickly, and communicated politely.
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Abdu 195.70.216.* March 26, 2024 20:16
Really fast to do.
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Alex 91.229.163.* March 14, 2024 12:01
Firstly. There are bugs on the site, after payment is made to their bank account, the system does not update, you have to wait for hours for it to be updated manually. Screenshots — https://imgur.com/a/26FhidC
Result — https://imgur.com/d9BH88E

Secondly, the rate is not stable, I paid 97 rubles, after 10 seconds, I update the site, it’s already 93. The site instantly changes the rate. after payment.
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BestChange admin March 14, 2024 12:10
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
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David 2.54.188.* March 7, 2024 17:07
Lack of any evidences confirming the accuracy of the information given down below
The following comment may have been left to discredit the exchanger's image and reputation
The claim's status has been changed to neutral by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
They are totall ***! They had exchange course here 92.6 rub for 1USDT, when I started exchanging they changed it themselves without notification, the course became 83.2. There is no such a course in the market! Total ***. They say I am to blame that I didn’t notice that they changed the exchange course so much, I never had such a situation on bestchange before, never thought somebody could do it. So don’t deal with them, real ***. The reason why as they explain: I chose Ru card instead of sberbank card, they did it themselves, they sent me the money on sberbank eventually, but they don’t care, it’s a method of lying with the course. Go out of the market ***!
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BestChange admin March 8, 2024 04:55
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
City-Exchange admin March 8, 2024 12:44
Hello David,
Your exchange is complete.
David March 8, 2024 12:47
The claim is not resolved, the difference in exchange course wasn’t compensated. The information is false, please don’t believe this information, never deal with this company, save your money.
City-Exchange admin March 8, 2024 13:25
David, Your exchange is complete.
David March 8, 2024 13:29
Don’t deal with this company, they lie, I hope people see my messages and don’t deal with them. I’ll write as much as I can so that people pay attention to it. They didn’t compensate me. I hate oriole lying. Save your money, never deal with this company.
City-Exchange admin March 8, 2024 13:35
David, Your exchange is complete.
David March 8, 2024 13:36
Don’t deal with this company, they lie, I hope people see my messages and don’t deal with them. I’ll write as much as I can so that people pay attention to it. They didn’t compensate me. I hate people lying. Save your money, never deal with this company.
City-Exchange admin March 8, 2024 13:40
David, Your exchange is complete, please, pay close attention to the course of your exchange.
David March 8, 2024 13:42
Don’t deal with this company, they lie, I hope people see my messages and don’t deal with them. I’ll write as much as I can so that people pay attention to it. They didn’t compensate me. I hate people lying. Save your money, never deal with this company.
City-Exchange admin March 8, 2024 13:56
David, Your exchange is complete, please, pay close attention to the course of your exchange.
David March 8, 2024 13:56
Don’t deal with this company, they lie, I hope people see my messages and don’t deal with them. I’ll write as much as I can so that people pay attention to it. They didn’t compensate me. I hate people lying. Save your money, never deal with this company.
BestChange admin March 9, 2024 14:18
Dear David,

Thank you for the information in your review posted.

The exchanger informed us that it didn't change a rate, you received the amount in the order indicated.
In addition the exchanger provided us with screenshots where the information indicated. Please, check your mailbox, our mail was sent from support@bestchange.com.

If you have another information, please, send us screenshots which can confirm it. Unfortunately if we don't have confirmation of the information in your review we will be forced to withdraw the claim and consider the review as defamation of the exchanger's service.

We hope for your comprehension.

Sincerely, administration of the BestChange exchanger monitor.
David March 11, 2024 07:33
I guess you don’t see the point. They completed the transfer but with the wrong, false exchange course. They attracted me with the course almost 93 but 93 became 83 during the exchange. The average course was 91 at the market. How can you give 83 when there is no such courses? Much less then the market.
They use unfair ways and tricks to attract users and deceive users.
Is this ways to attract users ok for Bestcgsnge? It means that Bestchange is also the wrong place to be abd use.
City-Exchange admin March 11, 2024 11:08
David, Your exchange is complete, please, pay close attention to the course of your exchange.
David March 11, 2024 14:08
Don’t deal with this company, they lie, I hope people see my messages and don’t deal with them. I’ll write as much as I can so that people pay attention to it. They didn’t compensate me. I hate people lying. Save your money, never deal with this company.
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User 79.139.245.* March 2, 2024 10:45
Reliable, good support, thanks.
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Igor 88.244.231.* February 16, 2024 20:26
Nice and fast exchange at a relatively low cost.
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Gleb 78.176.180.* November 27, 2023 12:59
I have been in the Istanbul office, and the exchange was fast and relaxed. After ID checks, I have been waiting for 10-15 minutes iface to face with the operator in their office until got funds on my wallet. They even offered coffee;)
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