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City-Exchange exchanger
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Automatic exchange service e-currency City-exchange.io
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| Status: | active | City-Exchange reviews: | 02541298 | |
| Exchange rates: | 88 | Volet TS: | — | |
| Reserve: | $21 579 391 | Perfect Money TS: | — | |
| Age: | 9 years 9 months | WebMoney BL: | — | |
| On BestChange: | 9 years 7 months | MyWOT rating: | 3.0 | |
| Country: |  |
Russia | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website City-Exchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the City-Exchange administrator resolve the problem more quickly. If you didn't like the City-Exchange's service and want to write about it, use the Comment review type. |
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Add a comment:
| Dmitry |  |
204.14.250.* | April 25, 2025 13:50 |
Everything was super! The exchanger is fast and reliable! I always use it! Never once failed!
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| User |  |
185.124.112.* | April 22, 2025 17:17 |
Everything is very simple and fast, and the exchange was carried out at a normal rate. I recommend it.
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| Kostya |  |
83.105.230.* | April 18, 2025 15:34 |
As always, easy, convenient, fast! Thank you, all the working class.
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| Egor |  |
204.18.194.* | April 11, 2025 16:36 |
Great service, I've been using it for years and everything is great, works like clockwork.
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| Alexei |  |
65.48.142.* | April 5, 2025 13:40 |
Everything is as fast as always. Thanks for work. I recommend to all.
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| Oleg |  |
194.158.68.* | April 2, 2025 15:20 |
It's not the first time I've changed, I like it and the course is good. Recommended.
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| Vitaly |  |
206.83.127.* | March 31, 2025 11:25 |
Very good service! Fast, convenient and no hidden fees. Everything went great.
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| Martin |  |
102.128.131.* | March 27, 2025 16:23 |
Great exchanger, great rate, fast support response, fast currency exchange.
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| Matvey |  |
212.40.94.* | March 23, 2025 15:10 |
Crypto flew away, got the money everything is fast. Exchange top.
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| Arthur |  |
37.4.250.* | March 16, 2025 15:39 |
First time using, everything went well, fast, recommend.
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| Oleg |  |
104.153.251.* | March 14, 2025 13:30 |
The best exchange service, not the first time I exchange and as always everything is fast. Respect!
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| Matvey |  |
157.157.36.* | March 11, 2025 17:17 |
Great service! Good rate, nice interface, fast exchange. Recommended.
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| Oleg |  |
83.99.204.* | March 9, 2025 13:58 |
Nice exchange they did for me, quick on time! Thank you, I will contact you again.
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| Alex | |
45.94.136.* | March 8, 2025 15:21 |
Used the exchanger for the first time today, pleasantly surprised. Fast and hassle-free.
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| Arthur | |
37.201.184.* | March 5, 2025 13:50 |
Quickly responded and solved the problem promptly. Thanks very much!
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| Egor |  |
41.77.220.* | March 2, 2025 13:40 |
Thanks, you are the best, fast and reliable, you can see that professionals are working. I recommend you all.
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| Oleg |  |
188.80.193.* | February 28, 2025 16:29 |
Great exchanger, very prompt guys.
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| Egor |  |
197.218.50.* | February 25, 2025 14:43 |
This is one of the best and fastest exchangers on this site and fast you are the best. I have been using for a long time and will use your exchanger further!
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| Alexei |  |
176.10.144.* | February 23, 2025 14:00 |
Excellent exchanger, very quickly exchanged and no problems, well done, keep it up!
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| Dmitry |  |
69.80.2.* | February 19, 2025 12:14 |
Respect to the team! Speed, support, correctness = everything at the right level.
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| Alexei |  |
190.115.171.* | February 16, 2025 10:20 |
Great job. Everything goes quickly and flawlessly.
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| John | |
45.132.186.* | February 14, 2025 18:38 |
According to the information available, the exchanger has no financial obligations to this user
Dont trust the exchange rates at all. You can make an order and come with your money, however they will drastically change the course when received your money, and you will loose substantial part of your money.
| City-Exchange admin | February 14, 2025 22:28 |
Hello, John!
The rate for the application is fixed for 15 minutes after creation.
Since when create your order more than 15 minutes have passed, we calculated the rate for the current rates at the time of exchange, In order for your rate to be fixed, you must submit the application immediately before the exchange.
Have a good day!
The rate for the application is fixed for 15 minutes after creation.
Since when create your order more than 15 minutes have passed, we calculated the rate for the current rates at the time of exchange, In order for your rate to be fixed, you must submit the application immediately before the exchange.
Have a good day!
Claim solved
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| Danial |  |
217.64.107.* | February 13, 2025 15:27 |
Good exchanger, no problems occurred during the exchange, thank you very much. All satisfied.
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| Georgi |  |
77.92.246.* | June 11, 2024 09:36 |
Wonderful team. I exchanged $13,000 with them. Initially they sent 1 wrong banknote, but quickly fixed the problem for free and the next morning. I trust them.
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| Pavel | |
212.58.120.* | May 30, 2024 07:52 |
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
I do not recommend anyone to use this service.
The website has no confirmation that funds have been received in their wallet. The operator notifies me after the transfer has been completed that they will deliver the money to me only after 8 hours (!).
We issued a refund and they have not transferred the funds back to my wallet for the second hour, although the operator said that the wait would be 1 hour.
This is the worst service I have ever used.
The website has no confirmation that funds have been received in their wallet. The operator notifies me after the transfer has been completed that they will deliver the money to me only after 8 hours (!).
We issued a refund and they have not transferred the funds back to my wallet for the second hour, although the operator said that the wait would be 1 hour.
This is the worst service I have ever used.
| City-Exchange admin | May 30, 2024 10:47 |
Hello
Your cryptocurrency transaction did not pass AML verification successfully. According to the AML policy of our exchange service, it was decided to make a refund. The refund has been executed. There are no financial liabilities to you.
We will be glad to work with you in compliance with the AML policy of the service
Your cryptocurrency transaction did not pass AML verification successfully. According to the AML policy of our exchange service, it was decided to make a refund. The refund has been executed. There are no financial liabilities to you.
We will be glad to work with you in compliance with the AML policy of the service
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| Alex | |
146.0.35.* | May 27, 2024 17:05 |
I received cash. The courier arrived on time, they worked efficiently.
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| Alex |  |
89.178.132.* | April 5, 2024 13:41 |
Bad service.
Lost 30minutes of card check and then "Payment details could not be obtained, please contact technical support to clarify the reasons."
Admin could not resolve the issue saying that was my problem.
Lost 30minutes of card check and then "Payment details could not be obtained, please contact technical support to clarify the reasons."
Admin could not resolve the issue saying that was my problem.
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| John Doe |  |
212.112.118.* | April 1, 2024 17:02 |
Exchanged 40k USDT, very pleased with the work
City-Exchange. They responded quickly, made the exchange quickly, and communicated politely.
City-Exchange. They responded quickly, made the exchange quickly, and communicated politely.
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| Abdu | |
195.70.216.* | March 26, 2024 20:16 |
Really fast to do.
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| Alex |  |
91.229.163.* | March 14, 2024 12:01 |
Firstly. There are bugs on the site, after payment is made to their bank account, the system does not update, you have to wait for hours for it to be updated manually. Screenshots https://imgur.com/a/26FhidC
Result https://imgur.com/d9BH88E
Secondly, the rate is not stable, I paid 97 rubles, after 10 seconds, I update the site, its already 93. The site instantly changes the rate. after payment.
Result https://imgur.com/d9BH88E
Secondly, the rate is not stable, I paid 97 rubles, after 10 seconds, I update the site, its already 93. The site instantly changes the rate. after payment.
| BestChange admin | March 14, 2024 12:10 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| David |  |
2.54.188.* | March 7, 2024 17:07 |
Lack of any evidences confirming the accuracy of the information given down below
The following comment may have been left to discredit the exchanger's image and reputation
The claim's status has been changed to neutral by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
They are totall ***! They had exchange course here 92.6 rub for 1USDT, when I started exchanging they changed it themselves without notification, the course became 83.2. There is no such a course in the market! Total ***. They say I am to blame that I didnt notice that they changed the exchange course so much, I never had such a situation on bestchange before, never thought somebody could do it. So dont deal with them, real ***. The reason why as they explain: I chose Ru card instead of sberbank card, they did it themselves, they sent me the money on sberbank eventually, but they dont care, its a method of lying with the course. Go out of the market ***!
| BestChange admin | March 8, 2024 04:55 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| City-Exchange admin | March 8, 2024 12:44 |
Hello David,
Your exchange is complete.
Your exchange is complete.
| David | March 8, 2024 12:47 |
The claim is not resolved, the difference in exchange course wasnt compensated. The information is false, please dont believe this information, never deal with this company, save your money.
| City-Exchange admin | March 8, 2024 13:25 |
David, Your exchange is complete.
| David | March 8, 2024 13:29 |
Dont deal with this company, they lie, I hope people see my messages and dont deal with them. Ill write as much as I can so that people pay attention to it. They didnt compensate me. I hate oriole lying. Save your money, never deal with this company.
| City-Exchange admin | March 8, 2024 13:35 |
David, Your exchange is complete.
| David | March 8, 2024 13:36 |
Dont deal with this company, they lie, I hope people see my messages and dont deal with them. Ill write as much as I can so that people pay attention to it. They didnt compensate me. I hate people lying. Save your money, never deal with this company.
| City-Exchange admin | March 8, 2024 13:40 |
David, Your exchange is complete, please, pay close attention to the course of your exchange.
| David | March 8, 2024 13:42 |
Dont deal with this company, they lie, I hope people see my messages and dont deal with them. Ill write as much as I can so that people pay attention to it. They didnt compensate me. I hate people lying. Save your money, never deal with this company.
| City-Exchange admin | March 8, 2024 13:56 |
David, Your exchange is complete, please, pay close attention to the course of your exchange.
| David | March 8, 2024 13:56 |
Dont deal with this company, they lie, I hope people see my messages and dont deal with them. Ill write as much as I can so that people pay attention to it. They didnt compensate me. I hate people lying. Save your money, never deal with this company.
| BestChange admin | March 9, 2024 14:18 |
Dear David,
Thank you for the information in your review posted.
The exchanger informed us that it didn't change a rate, you received the amount in the order indicated.
In addition the exchanger provided us with screenshots where the information indicated. Please, check your mailbox, our mail was sent from support@bestchange.com.
If you have another information, please, send us screenshots which can confirm it. Unfortunately if we don't have confirmation of the information in your review we will be forced to withdraw the claim and consider the review as defamation of the exchanger's service.
We hope for your comprehension.
Sincerely, administration of the BestChange exchanger monitor.
Thank you for the information in your review posted.
The exchanger informed us that it didn't change a rate, you received the amount in the order indicated.
In addition the exchanger provided us with screenshots where the information indicated. Please, check your mailbox, our mail was sent from support@bestchange.com.
If you have another information, please, send us screenshots which can confirm it. Unfortunately if we don't have confirmation of the information in your review we will be forced to withdraw the claim and consider the review as defamation of the exchanger's service.
We hope for your comprehension.
Sincerely, administration of the BestChange exchanger monitor.
| David | March 11, 2024 07:33 |
I guess you dont see the point. They completed the transfer but with the wrong, false exchange course. They attracted me with the course almost 93 but 93 became 83 during the exchange. The average course was 91 at the market. How can you give 83 when there is no such courses? Much less then the market.
They use unfair ways and tricks to attract users and deceive users.
Is this ways to attract users ok for Bestcgsnge? It means that Bestchange is also the wrong place to be abd use.
They use unfair ways and tricks to attract users and deceive users.
Is this ways to attract users ok for Bestcgsnge? It means that Bestchange is also the wrong place to be abd use.
| City-Exchange admin | March 11, 2024 11:08 |
David, Your exchange is complete, please, pay close attention to the course of your exchange.
| David | March 11, 2024 14:08 |
Dont deal with this company, they lie, I hope people see my messages and dont deal with them. Ill write as much as I can so that people pay attention to it. They didnt compensate me. I hate people lying. Save your money, never deal with this company.
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| User | |
79.139.245.* | March 2, 2024 10:45 |
Reliable, good support, thanks.
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| Igor |  |
88.244.231.* | February 16, 2024 20:26 |
Nice and fast exchange at a relatively low cost.
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| Gleb | |
78.176.180.* | November 27, 2023 12:59 |
I have been in the Istanbul office, and the exchange was fast and relaxed. After ID checks, I have been waiting for 10-15 minutes iface to face with the operator in their office until got funds on my wallet. They even offered coffee;)
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