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Please indicate your exchange order number
Use this type only if you get no money from the City-Exchange exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
Make sure that you specify the exchange order number in this case – it will help the City-Exchange administration solve the problem faster.
If you just do not like the service at City-Exchange and you want to share your opinion – select the Comment feedback type.
Add a comment:
September 13, 2023 13:19
I don't recommend it
sending funds to the card takes too long
More than 1 hour has passed and the funds have not arrived
Technical support only responds that “we are checking”
September 7, 2023 09:32
In genreal deal for 1500 USDT was good.
Not good page about your transaction it could be better but deal was completed at 30-45 minut
September 4, 2023 15:41
[The AML case arose due to high-risk markers in the assets that the user had sent. Thus, the customer needs to undergo KYC procedures]
Sent 0.0025 btk, the funds were put on a refund and they do not come
August 16, 2023 23:08
[According to the information available, the exchanger has no financial obligations to this user]
My exchange was
0.02216111 BTC = 60000 TCSBRUB
But, I am get only 32 926 TCSBRUB on my Tinkoff bank card.
Support unavailable. Now, it's marked as "Deal completed."
BTC address for exchange operations was 37Dm8xykSjnuZvUckUG1gBLxQ7MG1nH7YS
0.02216111 BTC = 60000 TCSBRUB
1 BTC = 2707446.6506 TCSBRUB
August 16, 2023 12:58
Great service! BTC to RUB
July 27, 2023 11:37
[The AML case is resolved]
My request (btc - tinkoff) is processing longer than expected. Haven't received anything yet. Request start at 13:00. Rusel says "The order processing begins after the 1st confirmation and takes from 5 to 30 minutes in automatic mode.
Before sending cryptocurrencies, we recommend setting a priority commission for prompt confirmation.
The exchange rate of the order is fixed for 30 minutes. If the transaction is delayed by more than 20 minutes, the conversion will be performed at the exchange rate at the time of receipt of the 1st confirmation in the network" - i already have 6 comf. and no money received. Even request step on request page is not moving. Hope everything is gonna be fine. And i change review.
July 6, 2022 11:21
Exchanger received my transfer in USDT but does't complete the exchange, referring to their problems, please help me to resolve this issue
June 15, 2021 05:32
Eth to pm. Amazing !!!!!!!!
it took about 10 minutes. Big thanks. ^_^
March 10, 2021 07:50
Wow big thanks to you...Btc to PM. Took some hours because of the blockchain network, I was patient and everything went well at the end satisfied
I love the system you introduced so it could wait for the coin to arrive regardless of the network's speed, helps alot...thanks again
February 6, 2021 10:37
Nice enough , Will use it again in future
January 13, 2021 13:04
PM to ETH, after submitting payment i have seen numerous minutes wrong status: "Pending payment client". It is confusing, maybe there is no way, but i wish they show some status like. We acknowledge that you have marked payment as sent, but the payment not arrived yet. It is likely that the Perfectmoney hold the payment for next 24 hours. Order should be processed in 24 hours automatically.
August 30, 2020 20:10
So I liked working with this exchanger and the support is normal, but something is not mine, I do not know why(
August 17, 2020 09:39
This is best exchanger. Quick services very cooperative team, good behavior. We love and thanks management and team. I present *****.
May 31, 2020 20:56
Very Fast & Safe! and automaticly got my money in 30 sec!
May 20, 2020 11:16
Very fast and safe .
May 18, 2020 05:11
Instantly pm to btc
May 17, 2020 08:45
I did pm to btc
really fast and safe
May 9, 2020 05:45
I made my first exchange and its stuck. PM to ETH has been pending since the last 15mins and I thought this site was supposed to be automatic.
May 6, 2020 12:27
Very good support
April 3, 2020 10:28
Thank you for your services. Am looking forward to continue using your services, Am quite impressed with the quick execution of my request.
December 4, 2019 12:22
Very very very very goooooddddddd program . Thank you very much
November 23, 2019 15:36
Fantastic service. Always instant exchange from PM to BTC.
October 26, 2019 16:50
Hello placed an order for BTC to PM and up till now my order is yet to be completed. My order ID is 175790
October 11, 2019 11:46
One of a best exchanger ever i seen. very fast and all the time support active. thank you so much
September 11, 2019 20:20
I like it. Several times exchanged, processed in minute. $xxx
July 25, 2019 20:18
173760 my exchange id that is pending in progress for over the lady 12hours.
July 19, 2019 07:16
Very fast exchang PM to BTC .thank you
June 28, 2019 06:22
Good service. 100% trust able site.
June 21, 2019 15:14
Paid instant pm to btc 350 usd thanks order id :173013
June 21, 2019 09:34
I created order PM to Bitcoins and executed the order quickly after I made the payment. But 2 hours gone the bitcoin transaction not yet confirmed. Probably they executed on lower miner fee.
May 11, 2019 03:23
World class service A+++
May 7, 2019 14:04
April 11, 2019 07:31
**** this site. Change price affter pay.
[adminstration of monitoring has deleted offensive words]