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FastWM exchanger
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Information from the exchanger administration
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| Status: | active | Reviews: | 148 | ||
| Age: | 11 years 3 months | Financial claims: | 02 | ||
| On BestChange: | 10 years | Total currencies: | 82 | ||
| Country: |  |
Exchange rates: | 4 411 | ||
| AML transparency: | AML | Total reserves: | $551 809 687 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website FastWM have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the FastWM administrator resolve the problem more quickly. If you didn't like the FastWM's service and want to write about it, use the Comment review type. |
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Add a comment:
| Andy |  |
87.121.114.* | September 7, 2026 07:05 |
Fast as always.
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| Andy |  |
188.253.22.* | September 2, 2026 10:13 |
I use it regular 10/10.
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| Andy | |
188.253.22.* | September 1, 2026 08:18 |
10/10 as always. The best exchanger for the CNY.
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| User |  |
49.229.162.* | August 22, 2026 16:45 |
Used them for the second time, first time was about a year ago. Everything was good again. Very polite and helpful support, and they really helped me out this time. Definitely recommended.
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| Andy |  |
185.223.168.* | August 17, 2026 09:21 |
The best exchenger.
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| Andy | |
188.253.22.* | August 5, 2026 09:21 |
Fast as always.
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| Andy | |
188.253.22.* | July 10, 2026 08:55 |
Use this servise for a long time.
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| Ray | |
223.206.57.* | May 15, 2026 04:58 |
Good and consistent.
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| Andy | |
188.253.22.* | April 30, 2026 17:58 |
Great exchanger.
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| Stas |  |
78.162.146.* | April 6, 2026 12:16 |
They requested a passport scan and, after it was provided, refused the exchange.
| FastWM admin | April 6, 2026 12:44 |
Good day, Stas
Unfortunately, we are unable to process your request.
Per our Security Department’s instructions and pursuant to Section 3.5 of our Website Rules, we have exercised our right to unilaterally refuse this transaction.
This decision follows a comprehensive review of your application and is non-negotiable.
Thank you for your cooperation.
Unfortunately, we are unable to process your request.
Per our Security Department’s instructions and pursuant to Section 3.5 of our Website Rules, we have exercised our right to unilaterally refuse this transaction.
This decision follows a comprehensive review of your application and is non-negotiable.
Thank you for your cooperation.
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| Egor |  |
5.31.163.* | January 21, 2026 11:12 |
The best experience I had in Dubai.
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| Artur |  |
147.45.217.* | December 20, 2025 15:43 |
According to the information available, the exchanger has no financial obligations to this user
The worst service I've ever encountered
The operators in the chat are as if under tranquilizers, they answer for half an hour.
For half a day, I agreed with them on the exchange of cash, specifically specified the possibility of issuing day by day. As a result, only after paying the order, they said that they would be able to issue cash after 22:00 or the next morning.
The cryptocurrency has not been returned.
The operators in the chat are as if under tranquilizers, they answer for half an hour.
For half a day, I agreed with them on the exchange of cash, specifically specified the possibility of issuing day by day. As a result, only after paying the order, they said that they would be able to issue cash after 22:00 or the next morning.
The cryptocurrency has not been returned.
| FastWM admin | December 20, 2025 17:40 |
Good evening, Artur!
We would like to explain the situation. When you submitted your application, you stated that the transaction needed to be completed on the same day. The standard procedure in Europe is to issue cash within 24 hours, which our colleague informed you of in advance. At the same time, we confirmed that the transaction could be completed today and additionally informed you that cash could be issued after 10 p.m.
However, you were not satisfied with this option, so a decision was made to refund the funds.
At present, the cryptocurrency has been returned in full to your wallet. Please note that the procedure for agreeing the refund with management, as well as the mandatory verification of all details by the security service (in light of frequent cases of fraud), requires a certain amount of time, so the refund cannot be made immediately.
We regret that we were unable to help you with the exchange this time. We wish you success and reliable partners in the implementation of your plans and ideas.
We would like to explain the situation. When you submitted your application, you stated that the transaction needed to be completed on the same day. The standard procedure in Europe is to issue cash within 24 hours, which our colleague informed you of in advance. At the same time, we confirmed that the transaction could be completed today and additionally informed you that cash could be issued after 10 p.m.
However, you were not satisfied with this option, so a decision was made to refund the funds.
At present, the cryptocurrency has been returned in full to your wallet. Please note that the procedure for agreeing the refund with management, as well as the mandatory verification of all details by the security service (in light of frequent cases of fraud), requires a certain amount of time, so the refund cannot be made immediately.
We regret that we were unable to help you with the exchange this time. We wish you success and reliable partners in the implementation of your plans and ideas.
Claim solved
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| Eps |  |
174.228.97.* | October 28, 2025 03:05 |
Done very quickly, and professionally
Recommend.
Recommend.
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| Mustapha |  |
41.99.23.* | July 17, 2025 21:04 |
I just exchange 500§
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| Michael | |
171.4.222.* | July 3, 2025 02:47 |
I just exchange 3000 USDC to Thai Bank. Easy and fast process. Very good exchanger.
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| Andy | |
150.241.79.* | June 24, 2025 13:15 |
The best exchenger for CNY.
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| Eugene |  |
147.45.49.* | June 18, 2025 12:33 |
It was my first exchange. Done without problems.
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| Andy | |
150.241.79.* | June 5, 2025 12:16 |
Done without problems.
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| Andy | |
150.241.79.* | May 23, 2025 13:20 |
Done fast without any problems.
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| User |  |
188.169.12.* | May 15, 2025 09:37 |
According to the information available, the exchanger has no financial obligations to this user
I paid the order, clicked the "Paid" button, and immediately wrote in the chat that I had completed the payment, but no one responded.
After some time, my order status changed to "unpaid." Is this normal?
What are the operator's working hours?
What should I do now with the money I already paid?
After some time, my order status changed to "unpaid." Is this normal?
What are the operator's working hours?
What should I do now with the money I already paid?
| BestChange admin | May 15, 2025 10:08 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| FastWM admin | May 15, 2025 10:17 |
Dear User,
Kindly check your email and provide a response.
Thank you for your cooperation!
Kindly check your email and provide a response.
Thank you for your cooperation!
| User | May 15, 2025 11:30 |
No one has responded to me in the chat so far, and I haven’t received any email from you either.
This is very unprofessional — it’s my first time making an exchange and I’m being completely ignored.
This is very unprofessional — it’s my first time making an exchange and I’m being completely ignored.
| FastWM admin | May 15, 2025 12:53 |
Dear User,
We have sent two emails to the email address you provided when creating the request. If you have not received the emails, please check your "Spam" folder or contact us at [email protected]
We have sent two emails to the email address you provided when creating the request. If you have not received the emails, please check your "Spam" folder or contact us at [email protected]
| User | May 15, 2025 13:06 |
I haven’t received any emails from you. Either return the money to my wallet or simply process my request. If not, I will leave a negative review in my next message, and the conversation will take a different turn.
| FastWM admin | May 15, 2025 13:13 |
Dear User,
Please contact us via email at [email protected] to proceed with your request.
Our team will assist you promptly.
Please contact us via email at [email protected] to proceed with your request.
Our team will assist you promptly.
| User | May 15, 2025 15:05 |
I’ve written to you, but haven’t received a response. Maybe you could just return the money to the same wallet if you’re unable to process the request? What’s the point of these unnecessary clarifications and delays?
| FastWM admin | May 15, 2025 16:43 |
Dear user,
The funds have been successfully transferred to your account.
We apologize for the delay — the payment could not be processed using the account number, which is why we were planning to request alternative details. However, after several attempts, we managed to complete the transfer using the provided information.
Please confirm receipt of the funds.
Thank you for using our exchange service, and we once again apologize for the inconvenience caused.
The funds have been successfully transferred to your account.
We apologize for the delay — the payment could not be processed using the account number, which is why we were planning to request alternative details. However, after several attempts, we managed to complete the transfer using the provided information.
Please confirm receipt of the funds.
Thank you for using our exchange service, and we once again apologize for the inconvenience caused.
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| Andy | |
150.241.79.* | May 7, 2025 10:56 |
100% the best exchenger for CNY.
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| Andy | |
150.241.79.* | April 24, 2025 12:43 |
Fast as usualy.
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| Kei | |
91.73.112.* | April 9, 2025 11:37 |
Exchanged USDT for cash dirhams. Everything was as fast and correct as possible. Thank you.
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| Sergey K. |  |
188.162.250.* | March 26, 2025 10:05 |
Fast exchange, nice support 10/10.
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| Andy | |
150.241.79.* | March 21, 2025 06:54 |
Fast as always.
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| Noob101 |  |
113.86.239.* | March 17, 2025 00:02 |
I used the exchange for a second time and everything went perfectly again. The exchange (USDT to WeChat CNY) was completed in 30 minutes. 10/10!
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| Eyad Mohamed |  |
102.189.37.* | March 14, 2025 07:56 |
Thank you very much.
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| Andy | |
150.241.79.* | March 7, 2025 14:38 |
Done fast without problems.
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| Andy | |
150.241.79.* | February 24, 2025 06:23 |
Transfer done very fast.
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| Andy |  |
210.149.114.* | February 17, 2025 16:46 |
My transfer wasn't as fast as I expected (1.5 hours), but it was still reasonable for this type of payment (from crypto to WeChat). The support team was very responsive and always in touch. I’ve added the exchange to my favorites.
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