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Fury-Exchange exchanger
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| Status: | active | Reviews: | 45 | ||
| Age: | 2 years 11 months | Financial claims: | 03 | ||
| On BestChange: | 2 years 4 months | Exchange rates: | 1 060 | ||
| Country: |  |
Reserve: | $190 006 284 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website Fury-Exchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Fury-Exchange administrator resolve the problem more quickly. If you didn't like the Fury-Exchange's service and want to write about it, use the Comment review type. |
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Add a comment:
| Jurre |  |
1.47.132.* | March 15, 2026 10:26 |
Under review by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
Watch out with this service. I have used many exchanges listed on best change before and never experienced this. Just reading now others had the some experience, the funds are blocked by some AML thing and they request a lot of documents with I am not comfortable on providing. Completely not GDPR safe. They refuse the cancel the order and refund the amount. It looks like they try their luck with people to *** the funds!
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| Eduard |  |
85.17.55.* | February 13, 2026 10:54 |
I experienced an unlawful hold on my funds during an exchange. Fury-Exchange failed to conduct a KYC check before the exchange, accepted my funds, and then, for trumped-up reasons, held them, citing AML policies. Meanwhile, the AML policy, located at https://fury-exchange.com/aml-kyc, states that funds can only be frozen if there is a reasonable suspicion of the legitimate origin of the digital assets. Such reasonable suspicion was not confirmed by technical support—the operator merely cited an automated check, which cannot be considered reasonable suspicion. Fury-Exchange support points to a different AML policy, presented in a different section of the website, which authorizes the service to block funds. I don't understand why I, as a user, should experience inconvenience due to a service having different AML policies on its website. My funds are still being held by the service. The service's support refuses to return the funds and unreasonably demands personal information.
| Fury-Exchange admin | February 13, 2026 13:32 |
Hello Eduard,
Please note that the temporary suspension of funds was not initiated at our sole discretion. The transaction was placed on hold by the receiving exchange as part of a standard AML review in accordance with international compliance requirements and the platform’s internal regulations.
At this stage, the review process cannot proceed without the requested information and documentation from your side. We kindly ask you to provide the necessary details so that we may forward them to the compliance department for further assessment.
We remain ready to assist once the required information is received.
Please note that the temporary suspension of funds was not initiated at our sole discretion. The transaction was placed on hold by the receiving exchange as part of a standard AML review in accordance with international compliance requirements and the platform’s internal regulations.
At this stage, the review process cannot proceed without the requested information and documentation from your side. We kindly ask you to provide the necessary details so that we may forward them to the compliance department for further assessment.
We remain ready to assist once the required information is received.
Claim solved
| Eduard | February 13, 2026 13:37 |
When using your service, I can only rely on the documents presented on your website, and not on the documents of the regulators with whom you work. I'm not a lawyer, and as a service user, I'm hoping to easily familiarize myself with the AML policy by opening the "AML Policy" document on your website. Your support team informs me that another document describes additional AML policy points, and these points take precedence over the "AML Policy." As a service user, this is misleading. I believe the service is confused by its own documents, and for some reason I should suffer because of this, wasting time and money. I request an immediate refund or exchange. Your own AML policy doesn't give you the right to freeze funds or restrict exchanges. I'm very upset that you're using all available means to delay my refund.
Claim renewed
| Fury-Exchange admin | February 13, 2026 13:41 |
Eduard, All relevant information is stated in our User Agreement and AML/KYC Policy available on our website.
Your transaction was flagged as high-risk by the compliance system and was temporarily suspended for AML review. This is a standard procedure in such cases.
At this stage, we are awaiting the requested information and documents from your side. Once received, they will be forwarded to the compliance department for review and a decision regarding the release of funds.
Until the requested materials are provided, it is not possible to proceed with the verification process.
Your transaction was flagged as high-risk by the compliance system and was temporarily suspended for AML review. This is a standard procedure in such cases.
At this stage, we are awaiting the requested information and documents from your side. Once received, they will be forwarded to the compliance department for review and a decision regarding the release of funds.
Until the requested materials are provided, it is not possible to proceed with the verification process.
Claim solved
| Eduard | February 13, 2026 13:44 |
I'm very upset that your service is delaying the refund process. Please reread my complaint in the first comment. Thank you.
Claim renewed
| Fury-Exchange admin | February 13, 2026 13:47 |
Eduard, However, as previously explained, a refund is not possible until the required AML verification process is completed. The transaction was flagged by the compliance system, and we are obligated to follow the established procedure.
Filing complaints or repeating the same statements does not accelerate the process or change the compliance requirements. The only way to resolve this matter is to provide the requested information so the review can be finalised.
Filing complaints or repeating the same statements does not accelerate the process or change the compliance requirements. The only way to resolve this matter is to provide the requested information so the review can be finalised.
Claim solved
| Eduard | February 13, 2026 13:50 |
You cannot withhold my funds or impose conditions that are not contained in the AML policy. As stated earlier, your website provides a link to the AML policy, and it does not give you the right to freeze funds.
Claim renewed
| Fury-Exchange admin | February 13, 2026 13:53 |
Eduard, When creating the exchange request, you confirmed your agreement with the User Agreement of our service.
According to the User Agreement, in cases where a transaction is flagged by the AML/compliance system, funds may be temporarily suspended until the verification procedure is completed. Unblocking or further processing of the transaction is only possible after the requested verification has been successfully passed.
At this stage, the only way to resolve the situation is to complete the verification process.
According to the User Agreement, in cases where a transaction is flagged by the AML/compliance system, funds may be temporarily suspended until the verification procedure is completed. Unblocking or further processing of the transaction is only possible after the requested verification has been successfully passed.
At this stage, the only way to resolve the situation is to complete the verification process.
Claim solved
| BestChange admin | March 3, 2026 08:43 |
The user has confirmed the receipt of funds. The incident is now resolved.
Kind regards, BestChange administration.
Kind regards, BestChange administration.
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| Luda73977 |  |
57.129.140.* | February 13, 2026 09:40 |
Thank you for the exchange. Reliable, fast, and of course, with a good rate. The withdrawal to the card was great! I recommend it!
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| Ye |  |
5.76.214.* | February 12, 2026 22:45 |
Excellent exchange service! The exchange was quick and successful. I recommend it; the rate is always the best!
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| Sergey |  |
51.159.107.* | February 12, 2026 17:12 |
Great exchanger, I use it often, they transfer money to my card very quickly.
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| Muslim |  |
193.160.101.* | February 12, 2026 07:43 |
This isn't my first time using the service, and I'm always happy with the price and speed of service. Well done, guys!
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| Sergei | |
1.0.216.* | January 22, 2026 11:06 |
I made an exchange of USDT-> Freedom bank KZ, they could not transfer by card number, they said that some kind of error was displayed, I asked for a refund, for a refund I was told to contact me by e-mail, I waited for a refund for a long time, they also took a commission for the transaction from me, I turned to another exchanger, there they transferred money to the same card in 10 minutes without any problems. I do not recommend this exchanger, competence makes you want much, nerves and time spent, that's what I got by trying to cooperate with them.
| Fury-Exchange admin | January 22, 2026 11:18 |
Hello Sergei,
The issue did not occur on our side and was not related to unwillingness to process the exchange.
At the time of execution, the transfer to the card you specified could not be completed, as the payment bank returned a technical error “card not found / card unavailable for transfer”. This response is generated by the bank or card network, not by the exchange service.
When such an error occurs, the exchange physically cannot force a transfer, even if other services later succeed using different channels or internal routes. Different exchangers use different payment providers, which explains why another service may have processed the same card later.
Upon your request, we immediately agreed to a refund.
Please note that network commissions are charged by the blockchain itself and are non-refundable — this is standard practice and is clearly stated in the service rules.
The issue did not occur on our side and was not related to unwillingness to process the exchange.
At the time of execution, the transfer to the card you specified could not be completed, as the payment bank returned a technical error “card not found / card unavailable for transfer”. This response is generated by the bank or card network, not by the exchange service.
When such an error occurs, the exchange physically cannot force a transfer, even if other services later succeed using different channels or internal routes. Different exchangers use different payment providers, which explains why another service may have processed the same card later.
Upon your request, we immediately agreed to a refund.
Please note that network commissions are charged by the blockchain itself and are non-refundable — this is standard practice and is clearly stated in the service rules.
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| Illya |  |
77.111.246.* | January 16, 2026 18:50 |
Awesome! I write bad target IBAN, and was validation error and support team helped me to sent to right adress! Thanks! Recommend!
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| Petr | |
91.201.214.* | January 1, 2026 12:43 |
Under review by the monitor's administration
I sent 50 USDT to this exchanger in order to exchange it to KZT (Kaspi Bank). After receiving the funds, the exchanger blocked the transaction citing AML checks. They requested identification documents and proof of source of funds, which I provided. I explained that the 50 USDT was transferred to me by a friend as payment for helping with a website, and I then sent these funds for exchange. I also provided screenshots confirming this. After that, the exchanger started demanding proof of income for completely unrelated transactions that took place more than a year ago. These transactions have no connection to the current exchange, and I no longer have any correspondence or records from that time. Despite the small amount involved, the clear explanation of the source of funds for the current transaction, and the fact that all requested documents related to this exchange were provided, the exchanger refuses to complete the exchange and refuses to return my funds. In practice, this looks like my funds are being withheld under the pretext of AML, while the requirements keep expanding to unrelated past transactions, making it impossible to comply. I believe this behavior is unjustified and abusive, and I am requesting assistance in resolving this situation and recovering my funds.
| Fury-Exchange admin | January 1, 2026 13:11 |
Hello Petr,
As part of AML compliance procedures, we are required not only to identify the user, but also to establish the origin of the virtual asset involved in the transaction. This process may include requesting additional clarifications or documentation if the initial information provided is insufficient to fully assess the risk level of the transaction.
Please note that AML checks are not limited solely to the last transfer. If, during the compliance review, connections or patterns requiring further clarification are identified, additional information may be requested in order to complete the assessment and make a final decision.
At this stage, the transaction remains under review. The funds are not “withheld” arbitrarily, but temporarily restricted until the compliance procedure is completed in accordance with applicable regulations and our internal policies.
Once the review is finalized, an appropriate decision will be made — either completing the exchange or initiating a return of funds, depending on the outcome of the compliance check.
We appreciate your patience and understanding.
As part of AML compliance procedures, we are required not only to identify the user, but also to establish the origin of the virtual asset involved in the transaction. This process may include requesting additional clarifications or documentation if the initial information provided is insufficient to fully assess the risk level of the transaction.
Please note that AML checks are not limited solely to the last transfer. If, during the compliance review, connections or patterns requiring further clarification are identified, additional information may be requested in order to complete the assessment and make a final decision.
At this stage, the transaction remains under review. The funds are not “withheld” arbitrarily, but temporarily restricted until the compliance procedure is completed in accordance with applicable regulations and our internal policies.
Once the review is finalized, an appropriate decision will be made — either completing the exchange or initiating a return of funds, depending on the outcome of the compliance check.
We appreciate your patience and understanding.
Claim solved
| Petr | January 8, 2026 19:59 |
You are requesting confirmations for transactions made over a year ago that have no direct relation to the current transfer. I have already informed you that such confirmations no longer exist and cannot be provided.
Despite this, you continue to ignore my explicit requests to return my USDT, while keeping the funds restricted without a clear legal basis or resolution timeframe.
Using “AML review” as a justification to indefinitely hold funds, while refusing to either complete the exchange or process a refund, constitutes fraudulent behavior.
If you are unable to complete the transaction, you must return the funds immediately. Continued silence or refusal to refund will be treated as deliberate misappropriation.
I expect either completion of the exchange or an immediate return of my USDT.
Despite this, you continue to ignore my explicit requests to return my USDT, while keeping the funds restricted without a clear legal basis or resolution timeframe.
Using “AML review” as a justification to indefinitely hold funds, while refusing to either complete the exchange or process a refund, constitutes fraudulent behavior.
If you are unable to complete the transaction, you must return the funds immediately. Continued silence or refusal to refund will be treated as deliberate misappropriation.
I expect either completion of the exchange or an immediate return of my USDT.
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| Vladimir |  |
91.239.23.* | January 6, 2026 11:45 |
Converted USDT -> TRY again. This time conversion taken less than half hour, it's quite quick.
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| Àíäðåé |  |
86.127.227.* | December 29, 2025 13:33 |
Nothing more to say about reliability. The deal USDT Arb -> KZT was completed within an hour.
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| Vladimir | |
223.204.246.* | December 17, 2025 13:06 |
Converted USDT -> TRY with no problem.
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| Alex |  |
109.40.177.* | December 8, 2025 11:46 |
Amazing exchange, fast and helpful as always.
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| Mycrypto |  |
81.16.254.* | December 3, 2025 15:22 |
Using almost everyday. For me it’s the best available exchanger for my directions. Thank you!
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| Oleksandr |  |
95.160.158.* | November 29, 2025 12:22 |
Fast and cooperative support. I canceled order after sending crypto and after cooperation with support stil received money within 3 hours.
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| Alex | |
79.249.8.* | November 27, 2025 11:23 |
Amazing exchange, quick and trustworthy.
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| Mycrypto | |
81.16.250.* | November 16, 2025 10:12 |
Using regularly, fast service, good support, good rates.
Thank you!
Thank you!
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| Matuesz |  |
146.70.161.* | November 11, 2025 10:35 |
Fast and reliable exchange in PLN, great job.
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| Bogdan | |
104.28.244.* | October 31, 2025 12:17 |
Fast exchange usdt-bep20 to Privat24. Thank you!
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| Mycrypto | |
81.16.254.* | October 29, 2025 16:08 |
Best rates, fast exchange, good support. Thank you! <3.
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| Andrei | |
18.171.129.* | October 28, 2025 12:10 |
My exchange usdt to kzt has come smoothly and rapidly at the best x-rate. I recommend them!
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| Alex | |
87.142.243.* | October 24, 2025 14:24 |
As always, the best exchange I've used. Just finished another tx.
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| Òàòüÿíà |  |
45.144.175.* | October 16, 2025 06:45 |
Excellent service! I've used them before. Everything was very fast and efficient. Thank you!
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| Sergii |  |
109.136.210.* | October 15, 2025 05:19 |
The exchange went quickly and safely. I’m glad to cooperate!
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| Mycrypto | |
95.104.116.* | October 14, 2025 18:19 |
Super fast, best rate, perfect as always. Thank you <3.
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| Thebraina1R | |
76.32.219.* | October 12, 2025 21:08 |
All good thanks working fine using usdt ton zelle every week thx!
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| Alex | |
87.142.243.* | October 7, 2025 08:14 |
Amazing exchange! Best rates, fast transactions, always open to communication.
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| Mycrypto | |
212.58.121.* | October 2, 2025 10:24 |
Made another exchange. Entered incorrect payment details, but support quickly helped me change them — everything was, as always, top-notch. Thank you!
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| User |  |
77.52.18.* | September 29, 2025 09:16 |
Very fast and operative. Funds came to my account faster than were expected and written on-site. Will exchange again in future.
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| User | |
212.58.121.* | September 26, 2025 10:02 |
Very good exchanger, fast.
Made few exchanges, forgot to leave feedback before. Thank you!
Made few exchanges, forgot to leave feedback before. Thank you!
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| Dalel | |
151.115.98.* | September 25, 2025 11:50 |
All good — the money arrived quickly. The exchange rate is good!
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| Dedectiv |  |
213.230.72.* | September 21, 2025 18:46 |
Thank you for another exchange at an excellent rate!
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| Dedectiv | |
84.54.90.* | September 14, 2025 21:59 |
Thank you for the fast exchange, the exchange rate is excellent, low exchange limit on the card!
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| Ari | |
185.149.29.* | September 2, 2025 12:08 |
Fast exchange. Thanks)
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| Thebraina1R | |
70.173.182.* | August 22, 2025 00:07 |
They completed everything very quickly: USDT (TON) ZELLE USD. The transfer was processed outside working hours, for which I’m very grateful — I managed to buy the gift in time )) <3.
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| Dwnt4 | |
87.142.247.* | August 12, 2025 14:04 |
Amazing exchange, everything went smooth. Recommend.
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| Aaaaeoea |  |
195.123.225.* | August 5, 2025 21:13 |
The exchange went smoothly, the rate is excellent!
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| Alex | |
149.36.50.* | August 4, 2025 13:22 |
Thanks guys! That was fast, around 20 min to receive money.
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| Olena | |
91.196.159.* | July 26, 2025 10:16 |
Fast exchange. Funds were credited within 5 minutes.
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| Konstantin |  |
37.96.106.* | July 25, 2025 14:41 |
I requested a non-urgent withdrawal, the transaction took just over 2 hours, but everything went smoothly, and the funds were received.
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| Mikita | |
166.1.233.* | July 24, 2025 18:43 |
Great service, with polite support. Thank you for the exchange.
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| Olena | |
88.122.0.* | July 18, 2025 11:45 |
Works great, everything is very fast, the operator in the chat responded quickly. I am happy with the exchanger.
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| Rus | |
45.136.150.* | July 15, 2025 11:06 |
Fast and reliable exchanger, already 3 times has completed my orders.
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| Andrei | |
45.83.130.* | July 9, 2025 11:45 |
Hello. I made an exchange of USDT bep-20 to KZT. Everything is fine and fast. Thank you!
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| Hashim alshareef | |
91.182.67.* | July 8, 2025 16:51 |
Hello
the exchanger not accept to send me all my amount i paid 5000 usdt but i received yesterday 2700 euro in my account
he dosn't accept to give me extra information about my money although he told me yesterday until 180 min and now we passed 15 hours
please i need my money.
the exchanger not accept to send me all my amount i paid 5000 usdt but i received yesterday 2700 euro in my account
he dosn't accept to give me extra information about my money although he told me yesterday until 180 min and now we passed 15 hours
please i need my money.
| Fury-Exchange admin | July 8, 2025 17:13 |
Hello Hashim alshareef,
Thank you for your message. Please note that your payment was fully processed from our side in accordance with your order.
SEPA transfers, as clearly stated multiple times during the order process, can take up to 3 banking days to be fully credited, depending on your bank’s internal processing time.
We do not control how quickly your bank credits the funds once the transfer has been initiated. Please wait patiently — your remaining funds are on the way.
Let us know if you need a copy of the transfer confirmation.
Kind regards,
Fury Exchange Support
Thank you for your message. Please note that your payment was fully processed from our side in accordance with your order.
SEPA transfers, as clearly stated multiple times during the order process, can take up to 3 banking days to be fully credited, depending on your bank’s internal processing time.
We do not control how quickly your bank credits the funds once the transfer has been initiated. Please wait patiently — your remaining funds are on the way.
Let us know if you need a copy of the transfer confirmation.
Kind regards,
Fury Exchange Support
Claim solved
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| Alex | |
149.36.50.* | July 4, 2025 15:06 |
Deez guys completed my order under 20 minutes, damn that's fast.
RU (Ya delal perevod na Kaspi Bank smelo 80 baksov vyvel)
At first glance they seemed suspicious, but here is my positive review!) thanks.
RU (Ya delal perevod na Kaspi Bank smelo 80 baksov vyvel)
At first glance they seemed suspicious, but here is my positive review!) thanks.
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| Viktor | |
91.198.83.* | June 16, 2025 10:17 |
As always fast and efficient. Thank you very much.
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| Tim | |
159.250.154.* | June 9, 2025 18:47 |
Everything is working fine, the exchange rate is good.
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