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Satoshi exchanger

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Status: active Reviews: 801
Age: 7 years 7 months Financial claims: 13
On BestChange: 7 years Total currencies: 196
Country:
Seychelles
Exchange rates: 9 125
AML transparency: AML Total reserves: $720 201 522
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When creating a financial claim, please make sure that the exchange regulations specified on the website Satoshi have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the Satoshi administrator resolve the problem more quickly.

If you didn't like the Satoshi's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Arthur 24.62.242.* September 24, 2026 15:29
Smooth deal, support answered all questions clearly. Funds arrived instantly.
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Norman 150.195.105.* September 24, 2026 13:29
Swapped easy, support kept me posted till the funds arrived. No complains at all.
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Martha 64.93.93.* September 24, 2026 11:13
I exchanged through this service. Anastasia answered all questions clearly, and the operation was completed without fuss.
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TallinnTom42 151.53.107.* September 23, 2026 11:59
Exchanged USDT for hryvnias to Izibank. The money arrived within the stated time, support answered my questions clearly.
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Keith 82.134.177.* September 22, 2026 17:23
Straightforward process. Anastasia confirmed the details, Marina handled the transfer. Funds reached my account in under an hour, everything matched.
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Lisa 82.231.102.* September 22, 2026 16:20
Swapped USDT for hryvnias to Izibank. Anastasia confirmed everything, Marina processed it — even faster than I managed to close the tab. Funds landed, no magic tricks.
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Bruce 79.147.119.* September 22, 2026 15:20
My transaction was processed in minutes, and the funds arrived exactly as expected. No complaints.
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Ilya 62.73.73.* September 21, 2026 18:39
Under review by the monitor's administration
I sent 2,075 USDT to Satoshi on September 11, 2026 to receive EUR 1,775.76 via SEPA. Today is September 21. More than ten days have passed: the agreed payout has not been received, and there is no refund.

On September 12, they emailed me that the order was completed. It is still marked completed on their website. Yet the transfer confirmation they provided says PENDING. Why is an unpaid order being presented as completed?

The order page states up to 90 minutes for processing and payout, or up to three business days in certain cases. Those timeframes have passed.

I have repeatedly contacted support and asked them to either pay out or return the funds. The response is always more waiting: another 10-15 minutes to check, assurances that they are trying to speed things up, that the case is a priority, that they will try to resolve it today. On September 21 they said they would involve a senior specialist. At 21:14 the operator still said they had no answer from that specialist about my request.

I explained that I urgently needed the money and gave them time to fix the situation. Nothing has been resolved. Their replies read like scripted templates: plenty of reassurance, but no payout, no refund and no firm date. This is not meaningful support.

I paid Satoshi for an exchange, not for an endless series of excuses and requests to wait. Resolving the order is their responsibility. Marking it completed while leaving me chasing my money for more than ten days is unacceptable.

I request the agreed payout or a refund of the funds due under the order. BestChange, please intervene. I have the payment confirmation, their completion email, the Pending document and the full correspondence, and can provide them privately. I will confirm here once the matter is actually resolved.
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Satoshi admin September 21, 2026 18:50
Hello Ilya,

Your payment is currently undergoing an additional review by the bank. The status of the application was changed on our side immediately after the payment was made, and we also provided you with the payment receipt confirming the transaction.

We have already provided the bank with all the necessary information and documents regarding the transaction. However, the bank requested an additional review, so the transfer is still showing as pending.

To resolve the situation as quickly as possible, we contacted the bank’s support team and submitted a request to cancel the payment. We are currently waiting for confirmation that the transaction can be cancelled, as well as further information regarding the expected processing time. Today, we have submitted another request to the bank in order to speed up the process as much as possible.

Once the cancellation of the transfer is confirmed, we will immediately be able to resend the funds to you.

We understand that this situation is unpleasant and apologize for the waiting time. We are continuing to monitor both the payment status and the cancellation request, and we will inform you as soon as we receive a response from the bank.
Claim solved
Ilya September 21, 2026 19:03
This financial claim is NOT resolved. The agreed EUR 1,775.76 payout has not been received, and no refund has been made. I have not confirmed that the issue is resolved.

Your own response states that the transfer is still pending, cancellation has not been confirmed, and any resend depends on a future bank response. This does not justify marking the claim as solved.

I paid Satoshi for an exchange. Resolving issues with your bank or payment provider is your responsibility, not the customer's. More than ten days have passed, and you still have not provided a firm resolution deadline.

Please complete the agreed payout or refund the funds due under this order, and state a specific deadline for doing so. A pending receipt, a cancellation request, or a promise to resend is not an actual payout or refund.

I am renewing the financial claim. BestChange, please keep it open until the agreed payout or refund is actually received. I will promptly confirm receipt and resolution here.
Claim renewed
Satoshi admin September 21, 2026 19:32
Ilya,

We are closely monitoring the current situation and tracking both the payment status and the process of reviewing the request to cancel it. As soon as we receive the relevant information from the bank, we will immediately notify you of the results via email.

Thank you for your patience and understanding.
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Frank 98.177.201.* September 21, 2026 11:09
Anastasia handled my exchange professionally.
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Derek 207.49.162.* September 20, 2026 15:44
Everything went through in a flash, and the support team made the whole thing feel effortless. Funds arrived safe and sound.
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Dominic 142.122.42.* September 20, 2026 13:19
I completed my exchange smoothly; the support team came across as professional. Money arrived without delay.
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Linda 85.247.223.* September 20, 2026 11:03
Exchanged USDT for hryvnias, and the money hit my Privat24 card in minutes. Loved how clear and effortless the whole process felt.
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Joan 89.154.27.* September 19, 2026 15:47
Completed the exchange in a calm, buisnesslike manner. Anastasia was polite and precise. No complaints.
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Thomas 94.62.85.* September 19, 2026 12:30
Everything went through cleanly. The rate was as stated and the money arrived without delay. Support was polite.
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Elena 176.199.89.* September 19, 2026 09:00
I exchanged USDT for hryvnias to my Izibank card. The money arrived quickly and support was courteous. Realy pleased with the service.
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Andrew 76.104.187.* September 17, 2026 10:58
Swapped USDT to hryvnias and got the exact amount quoted. Support popped in to confirm, which felt oddly reassuring. Good job.
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Pancakepete 90.205.238.* September 16, 2026 09:51
Had to double-check the balance after the exchange — the money arrived so quickly I suspected a glitch. Everything is in order, though.
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Debra 146.198.133.* September 15, 2026 10:29
Exchanged USDT to hryvnias. The rate was fair, support answered my question, and the funds appeared in the bank account. A rare combination.
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Fred 73.35.250.* September 14, 2026 16:39
Just finished an exchange through this service. The process was well-organized, and support kept me informed at every step. Good experience.
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MossyTurnip42 172.56.208.* September 14, 2026 13:44
Exchanged USDT to hryvnias via Izibank. Funds arrived, everything went fine.
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Beatrice 176.141.176.* September 13, 2026 11:34
The exchange went through smoothly, and the payout arrived on time. Support answered my query politely.
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Oliver 86.141.122.* September 12, 2026 14:08
Swapped USDT for hryvnias with Marina. The whole operation took a few minutes and went cleanly.
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Lewis 154.51.86.* September 12, 2026 10:31
Dealt with Anastasia today. The exchange went smoothly, funds arrived on time. Very professional.
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Ethan 95.18.52.* September 11, 2026 13:28
The exchange handled everything as expected. I recieved the funds, and the process was straightforward.
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Timothy 194.75.149.* September 10, 2026 13:16
Made an exchange today. The support helped with all questions, money credited on time.
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Beatrice 99.232.252.* September 10, 2026 09:19
I exchanged funds. Anastasia from support provided clear instructions, and the money arrived on time.
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Gloria 104.32.89.* September 9, 2026 15:17
The exchange went smoothly. I appreciated the clear communication from support and the timely completion of the transaction.
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Tom 79.116.141.* September 8, 2026 18:28
Transaction completed, funds credited. Support clarified the details. Thank you.
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Lauren 46.102.16.* September 8, 2026 17:00
Completed the exchange. The whole process took a little time, the support helped with the verification. All good.
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Georgia 70.160.80.* September 7, 2026 16:13
Exchanged and the money came through quickly. Support was pleasant and helped with my question.
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Diana 99.237.230.* September 6, 2026 15:21
Everything went smoothly and without unnecessary steps. Marina clarified the details before the transfer, which was helpful.
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Elena 31.48.19.* September 6, 2026 11:01
Support took a while, but maybe they were just making sure everything was perfect.
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Laura 176.187.119.* September 5, 2026 12:21
The transaction went through without a hitch, support answered all my questions clearly.
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Leo 90.200.115.* September 4, 2026 16:49
Support deserves a medal for patience, they walked me through the whole process like I was five. Anyway, money’s where it should be.
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Roy 178.94.227.* September 4, 2026 14:05
Anastasia confirmed the details, Marina completed the transaction, and the funds arrived without any fuss.
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Fred 176.32.201.* September 3, 2026 11:33
Everything about this service feels precise and dependable — the transfer landed quicker than expected, and the support team was pleasant to deal with.
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Irene 142.173.164.* September 2, 2026 16:46
Suprisingly helpful support for once. The exchange went through without a single moment of excitement, which is exactly what one wants.
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Stephen 82.40.93.* September 2, 2026 15:17
Did an exchange just now. Everything went quick, money showed up in my account right away. Support answered a question before I started. Solid service.
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ZippyZoe7 176.160.240.* September 1, 2026 15:24
Sent USDT and got hryvnias on my Monobank card in no time, the whole process felt effortless.
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Jenna 76.68.208.* August 31, 2026 13:34
I exchanged without complications. Support answered my question clearly. Funds arrived on time.
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BilbaoBiker8 194.58.25.* August 31, 2026 09:57
Nice and easy exchange, funds arrived without delay.
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Henry 177.240.125.* August 30, 2026 15:42
The exchange went through without a single plot twist. I was almost disappointed by how boringly efficient it all was.
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Simon 5.225.90.* August 30, 2026 12:28
I did an exchange through this service, everything went smooth. The support confirmed the details and the money arrived on time. Can't complain.
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Sally 37.65.177.* August 29, 2026 18:19
I barely had time to close the tab before Anastasia and Marina had everything arranged. The exchange went through as if it had been rehearsed.
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Hazel 81.156.240.* August 29, 2026 14:11
Support promised a quick exchange, and for once reality matched the promise. Money arrived even before my tea got cold.
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Abigail 31.94.63.* August 28, 2026 14:23
Exchanged USDT for hryvnias to my Izibank card. It went through in minutes, support was polite and clear. Very happy with the result.
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Tony 104.251.43.* August 28, 2026 10:09
The exchange left zero room for complaint—suspiciously smooth, even. I'm half convinced the team are wizards, but support insists it's just standard procedure.
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Joe 201.172.139.* August 27, 2026 14:36
Exchanged without drama. Support even managed to stay human, which is rarer than a good rate these days.
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Jeremy 73.110.59.* August 27, 2026 11:39
Did an exchange yesterday, everything landed fine. No fuss, decent rate too.
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OsloPete42 51.186.183.* August 26, 2026 13:25
The exchange went through without complications. The funds were credited in full. Support provided clear guidance when needed.
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Rebecca 82.40.90.* August 26, 2026 07:57
Everything went smoothly and clearly, support helped with the details. Received the money in full.
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Megan 80.180.27.* August 25, 2026 11:45
Honestly, I’m still impressed. The support was so warm and the exchange itself felt effortless. Money came through almost instantly, and I just sat there smiling.
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Louis 46.202.227.* August 25, 2026 06:57
Swapped crypto without any ceremonial fuss; the funds landed while I was still mentally preparing for a long wait. Support was there, but I never needed them.
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Keith 82.2.111.* August 24, 2026 10:53
I exchanged, funds arrived in full. Marina was the operator. Everything was correct.
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Rita 154.5.99.* August 24, 2026 06:35
The whole thing was done before I finished my coffee, which is a little unfair to my coffee. Marina was the operator.
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26 pages: 262524179



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