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Swop exchanger
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| Status: | active | Swop reviews: | 0225 | |
| Exchange rates: | 3354 | Volet TS: | — | |
| Reserve: | $311 072 902 | Perfect Money TS: | — | |
| Age: | 2 years 8 months | WebMoney BL: | — | |
| On BestChange: | 1 year 8 months | MyWOT rating: | 3.0 | |
| Country: |  |
Faroe Islands | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Swop have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Swop administrator resolve the problem more quickly. If you didn't like the Swop's service and want to write about it, use the Comment review type. |
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Add a comment:
| Oleg |  |
179.43.159.* | August 2, 2025 14:14 |
I paid a few hours ago. Still waiting for them. Provided receipt and video as they requested.
| Swop admin | August 2, 2025 14:17 |
Hello Oleg,
We apologize for the delay. Unfortunately, due to unstable banking operations, payment confirmation takes longer than usual.
We are taking all necessary measures to reduce the payment verification time, but unfortunately this problem is directly related to the work of banks.
We will do everything possible to ensure that such situations occur as rarely as possible
Sincerely, service administration.
We apologize for the delay. Unfortunately, due to unstable banking operations, payment confirmation takes longer than usual.
We are taking all necessary measures to reduce the payment verification time, but unfortunately this problem is directly related to the work of banks.
We will do everything possible to ensure that such situations occur as rarely as possible
Sincerely, service administration.
Claim solved
| Oleg | August 2, 2025 14:19 |
The issue is not resolved yet!
Claim renewed
| Swop admin | August 2, 2025 14:40 |
Oleg, Your application has been processed, funds have been sent to your wallet.
Bitcoins do not arrive immediately after the application is processed, first they need to receive a certain number of confirmations in the BTC network, after 2-6 confirmations the funds will be credited to your wallet.
Sincerely, service administration.
Bitcoins do not arrive immediately after the application is processed, first they need to receive a certain number of confirmations in the BTC network, after 2-6 confirmations the funds will be credited to your wallet.
Sincerely, service administration.
Claim solved
CommentRemove
| Leonid |  |
51.158.252.* | July 28, 2025 16:28 |
Issue has been successfully resolved by the exchanger's administration
I paid for the application yesterday, but they still can't confirm the card transfer. They're asking me to wait up to three days. I'm asking for your help, bestchange.
| Swop admin | July 28, 2025 16:55 |
Hello Leonid,
At the moment, we have not received payment for your application. Please contact us in the chat to clarify information about your application.
Sincerely, service administration.
At the moment, we have not received payment for your application. Please contact us in the chat to clarify information about your application.
Sincerely, service administration.
Claim solved
CommentRemove
| Josue |  |
190.155.120.* | July 4, 2025 23:17 |
My first swap with this exchanger. The exchange was successful.
0
CommentRemove
| User |  |
93.116.234.* | November 3, 2024 06:38 |
USDT to YooMoney transaction succeeded, it took around 5 hours tho.
0
CommentRemove
| User |  |
154.91.160.* | November 2, 2024 21:36 |
Great services, they even helped me with a special request after the exchange was completed! Recomnded.
| Swop admin | November 3, 2024 05:33 |
Hello dear customer,
Thank you for your trust, we will be glad to see you again!
Sincerely, the administration Swop.is
Thank you for your trust, we will be glad to see you again!
Sincerely, the administration Swop.is
CommentRemove
| Alex |  |
95.46.69.* | October 6, 2024 18:08 |
Swap from usdt to yoomoney rub was completed. Normal exchanger.
| Swop admin | October 6, 2024 21:13 |
Hello Alex,
Thank you for your trust, we will be glad to see you again!
Sincerely, the administration Swop.is
Thank you for your trust, we will be glad to see you again!
Sincerely, the administration Swop.is
CommentRemove
| Oleg |  |
71.247.229.* | July 10, 2024 02:33 |
Issue has been successfully resolved by the exchanger's administration
I sent them BTC to get RUB on Tinkoff.
my exchange has completed the transfer
"You've successfully withdrawn 0.xxxxxx BTC from your XXX account"
It's been more than 5 hours, RUB didn't come to Tinkoff.
I wrote to them in support, the money did not come.
my exchange has completed the transfer
"You've successfully withdrawn 0.xxxxxx BTC from your XXX account"
It's been more than 5 hours, RUB didn't come to Tinkoff.
I wrote to them in support, the money did not come.
| Oleg | July 10, 2024 04:00 |
P. S. I received the money on Tinkoff. The problem is completely solved. I have no questions for the exchanger.
| BestChange admin | July 10, 2024 04:11 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Swop admin | July 10, 2024 04:38 |
Hello Oleg,
Your application has been processed and the funds have been sent successfully. We will make changes for the delay.
We will be glad to see you again.
Sincerely, administration of Swop.is
Your application has been processed and the funds have been sent successfully. We will make changes for the delay.
We will be glad to see you again.
Sincerely, administration of Swop.is
CommentRemove
| Alex |  |
213.152.188.* | February 20, 2024 20:32 |
Lack of any evidences confirming the accuracy of the information given down below
The following comment may have been left to discredit the exchanger's image and reputation
The claim's status has been changed to neutral by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
They are a ***. Clearly money was taken from my account and transferred to their account but they won't accept anything.
| Swop admin | February 20, 2024 21:52 |
Hello Alex,
Please contact us in the chat on the main page of our website, send the TXid and the secret key
Please contact us in the chat on the main page of our website, send the TXid and the secret key
| BestChange admin | February 21, 2024 08:04 |
Hello Alex,
The exchanger has informed us that you haven't provided the service with the requested information concerning the payment sent.
Please, contact the exchanger in order to resolve your issue.
Kind regards, BestChange administration.
The exchanger has informed us that you haven't provided the service with the requested information concerning the payment sent.
Please, contact the exchanger in order to resolve your issue.
Kind regards, BestChange administration.
CommentRemove
| Alexandr |  |
188.212.135.* | February 5, 2024 09:16 |
I made an exchange of usdt for RUB tinkoff. When making the order, it was indicated that the swop money transfer should be carried out within 15-60 minutes. I transferred the usdt on the site showed that they received the funds and the transfer will take me about 15 minutes. In fact, I had to wait for several hours, and then after contacting the technical support of the site. I have carried out many exchanges with other sites of the bestchange platform and never had such a long delay in transferring funds. I am extremely dissatisfied with the services of this site and do not recommend using it in the future.
| Swop admin | February 7, 2024 07:24 |
Hello Alexandr,
Thank you for your trust! We will be glad to see you again!
Sincerely, the administration Swop.is
Thank you for your trust! We will be glad to see you again!
Sincerely, the administration Swop.is
CommentRemove
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