D-Obmen exchanger

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

On our side this order is okay. It completed automatically and we sent you Qiwi instantly. Status of the transfer is success.

Äîáðûé äåíü!

Ïðîñüáà àäìèíèñòðàòîðó îáìåííîãî ïóíêòà îòðåàãèðîâàòü íà äàííóþ æàëîáó ïîëüçîâàòåëÿ.

Ñ óâàæåíèåì, àäìèíèñòðàöèÿ ìîíèòîðèíãà îáìåííûõ ïóíêòîâ BestChange.

Vy ne ukazali obyazateliniy Destination Tag, kotoriy byl napisan ryadom s nashim adresom. Iz-za etogo nasha avtomatika ne vidila vashu tranzakciyu. Ya ispravil vashu zavavku vruchnuyu, na danniy moment ona zavershena. Pogaluista, ukazyvaite Destination Tag.

Support in your website and communication is next to none i was considering you for future exchanges but now i dont think so please execute my orders

Sir, after your questions I answered you that your card is not supported by our main bank and I will try all my banks later today. I tried it, and unfortunately, I was not able to send money to your card — your bank always issues the refund. What have I do now? You give me another card? Or refund?

1425972 is okay on our side. Money goes to your bank. If not credited instantly, then your bank does not support instant transfers. Please wait 1-2-3-4-5 business days now.

If you have another card, we can try it. Please send it to email, or telegram, or whatsapp. Unfortunately, I am not ready to send SWIFT transfer now, because last time I sent SWIFT to muslim country, my bank terminated my account.

I am sorry to hear,

I have send card info in your whatsapp, please check

On our side this transfer is okay. As I see, we sent other transactions to this card before. How fast they arrived? I think you will receive this one as well.

Usually takes 5, 6 days to arrive !! i don't know what is the problem

This is your bank policy. We send in few hours, and our bank processes immediately. Please wait.

Done, i got the money

1376199 is international wire transfer by SWIFT code. We created it on the same day, but our bank processed it in 1-2 days, and your bank processed it in 1-2 days. Due to its nature, international wires never come instantly or fast.

1376211 is international card-to-card. We tried to send it on the same day, but your card reached the worldwide limit. 2500 USD per transaction, 5000 USD per day and 10000 USD per month are VISA limits, impossible to jump over this anywhere in the world. I will try again today or tomorrow.

Sir, I split your order to three chunks and sent money today. Please confirm you received it?

Yes Admin I do have received the three transfers today. They did arrive and successfully added to balance. I thank you a lot for your assistance in that matter.

Regards and good luck for the future

Hello!

We request the exchanger's administrator to respond to the user's comment.

Best regards, BestChange administration.

Sir, I tried several banks in different countries, but no luck. My best bank does not even allow to start the payment to your card and says: "This card does not support any incoming transfers, please try another card". Please give me another card or your fresh Dogecoin address — i will do the refund.

I will give you my wallet address send to me 209 doge.

This is my wallet address: DR7sCF8eYEntTupMB4RgUsy9JsFYB2Y1KV

When you created the order, you accepted our refund rule:

"All incoming transactions are automatically credited to the USD account of our cryptocurrency wallet. If for any reason it is impossible to complete your order, we will make a refund by the following scheme: we convert your USD amount back into a cryptocurrency at the new exchange rate and send to your address. As a result, the amount of cryptocurrency can get lower or higher than the original."

I will do the refund soon (not 209 DOGE, but same in USD).

DONE.

Thanks for the sincerity

Can you answer me because I think this is my last transaction with you?

Will try to send today. If you want, I can do the refund plus cover all fees you lost.

Send to day please

Good service you are the best i'am very happy

You canceled the payment in Perfect Money. Money didn't go anywhere from your account. Please check.

I already check but the money is deducted to you account and I have statments proof , pls check your side again thx , I will send the statments in your support mail

Can you pls check your email because I send you proof that the money already deducted from ,y account to you but still no answer can you clear it pls

Hello there is no any response

I look at your screenshot. It is order id 1356898, not 1356917. And it is completed. Money must be on your card.

OMg, am really sorry , thanks a lot , i got some confuse due to some other transfer , problem solve

Why are they not responding? My order is pending processing for 4 and a half days. They said they can't send money to my visa card and they'll return my ethereum which still didn't happen

Bojan, could you please write me to any messenger? I want to discuss something with you.
We have the 'refund rule' at our website, it stated in the exchange calculator webpage:
"All incoming transactions are automatically credited to the USD account of our cryptocurrency wallet. If for any reason it is impossible to complete your order, we will make a refund by the following scheme: we convert your USD amount back into a cryptocurrency at the new exchange rate and send to your address. As a result, the amount of cryptocurrency can get lower or higher than the original."
I can do the refund, but ETH rate has changed a lot and ETH has very high sending fee (0.005 ETH), so in total you will receive muuuuuuuuch lower amount in ETH than the original (~0.054 ETH at the moment).

Please tell me maybe I can send you any money transfer, for example RIA?
https://www.riamoneytransfer.com/us/en/ria-locator
As I see, they have a lot of pick up points in Macedonia.
I am ready to send you RIA for free (no my fee, 190 USD to pick up).

Or you need the refund?

Okay send me RIA please. Which information do you need?

I use the name from your card or you give me another receiver's name. Please give me the 'green light' and I will send it.

You can send the money sir. Use the name from my card. I am the receiver.

I sent the transfer. Please find the tracking id inside your order.

Please tell me the tracking id sir. Are they going to request for it? I don't know where to find it. RIA offices are closed now I'll go cash out tomorrow. Thanks

I sent tracking id to email.

I cashed out today. Thanks sir

This order is okay on our side. Money went to your card and not refunded back. As I see, you use Swedbank. This bank is must be the slowest bank on the earth. Please wait.

Got it but quite a long wait, still quite good because you can withdraw small amounts, thanks!

It depends on your bank. 95% of transfers go instantly. But not to Latvia. And especially not to Swedbank.

What is transaction hash? I do not see any payment from you, Sir.