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D-Obmen exchanger
Go to the D-Obmen site
Information from the exchanger administration
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| Status: | active | D-Obmen reviews: | 089118343 | |
| Exchange rates: | 1091 | Volet TS: | 783 | |
| Reserve: | $503 652 | Perfect Money TS: | 6319.20 | |
| Age: | 14 years 9 months | WebMoney BL: | — | |
| On BestChange: | 10 years 5 months | MyWOT rating: | 3.0 | |
| Country: |  |
Ukraine | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website D-Obmen have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the D-Obmen administrator resolve the problem more quickly. If you didn't like the D-Obmen's service and want to write about it, use the Comment review type. |
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| Order number: | |
| * | |
Add a comment:
| Rosen |  |
51.159.226.* | December 30, 2025 13:16 |
Issue has been fully resolved
Customer support isn't responding, the money hasn't arrived, it's been 3 hours already.
| D-Obmen admin | December 30, 2025 18:17 |
I apologise for the delay. We processed this order automatically on our end, but due to the nature of this exchange direction, transfers do not go through immediately. A warning about this was displayed in the exchange calculator before you created your order. Transfers are usually quite fast, but SOMETIMES they can take longer, and this is out of our control. The money should already be on your card.
Claim solved
| BestChange admin | December 30, 2025 20:47 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
| Rosen | December 30, 2025 23:25 |
Thank you, everything is fine.
CommentRemove
| Ivan |  |
185.45.15.* | December 16, 2025 15:16 |
According to the information available, the exchanger has no financial obligations to this user
Customer support isn't responding, the money hasn't arrived, it's been 6 hours already.
| D-Obmen admin | December 16, 2025 17:10 |
Unfortunately, Sir, your transaction has been flagged as high risk. Because of this, your order requires an AML procedure. We have sent an email to the address you used to place your order. Please provide a detailed response.
| Ivan | December 16, 2025 18:31 |
ß âàì îòïðàâèë íà ïî÷òó.
| BestChange admin | December 16, 2025 19:07 |
Hello Ivan,
Please do not duplicate reviews. Please keep the conversation within the scope of this review.
Kind regards, BestChange administration.
Please do not duplicate reviews. Please keep the conversation within the scope of this review.
Kind regards, BestChange administration.
| Ivan | December 16, 2025 19:16 |
Okay, I apologize for not deleting this comment intentionally. I sent a photo and all the answers to the support service email, but I haven't received any more answers. Please help me figure out my issue.
| D-Obmen admin | December 16, 2025 21:55 |
Ivan, I've received your information. It looks good, but I don't make the final decision. Please wait now.
| Ivan | December 17, 2025 01:24 |
How long will it take to process? Return my funds if you don't want to accept them. I'll use another exchange service that doesn't have these checks.
| D-Obmen admin | December 17, 2025 10:47 |
In my experience, it usually takes a few days, typically 7-10. Please be patient. The issue should be resolved soon.
| Ivan | December 23, 2025 03:50 |
It's been 7 days and my issue hasn't been resolved, the funds haven't been credited.
| D-Obmen admin | December 23, 2025 14:21 |
I contacted technical support and asked them to speed up this issue.
| Ivan | December 26, 2025 02:34 |
10 days have passed and the funds have not been returned. I do not recommend this exchanger to anyone. They took away the last of my money in a brazen manner.
| D-Obmen admin | December 26, 2025 18:21 |
Hey, you only sent us the information the day before yesterday. Please wait. I haven't received a response yet. Unfortunately, I lost our Telegram conversation; it looks like you deleted it.
| Ivan | December 26, 2025 20:14 |
It seems to me you're just waiting for me to give up and refuse to resolve my own issues with my money. Apparently this is how you make a living. Aren't you ashamed to even raise an argument over such small sums, which aren't even yours.
| Ivan | December 26, 2025 21:55 |
I don't expect them from you anymore, but I'll avoid your exchange from now on. All the best.
| D-Obmen admin | December 26, 2025 21:57 |
You sent us a transaction from an address that is known to be associated with suspicious activity. Our rules clearly state that we do not work with such cryptocurrencies. Please wait, I have not yet received a response from the AML department.
| Ivan | December 28, 2025 13:32 |
The support service responds once a day. It's been 12 days and the money hasn't been credited. I think all the checks could have been completed within 12 days.
| D-Obmen admin | December 28, 2025 13:36 |
I have not yet received a response, please wait.
| Ivan | December 28, 2025 13:47 |
Return my funds.
| Ivan | December 30, 2025 13:53 |
Good afternoon, I'm sure you still haven't received an answer, right?)))))
| D-Obmen admin | December 30, 2025 18:23 |
Yes, a few hours ago I received a reply saying that I can issue you a refund. The refund button is now active. Please send us your refund address, ideally from the same platform you used to make the transaction to us, so that it doesn't get stuck in AML elsewhere.
| D-Obmen admin | December 30, 2025 22:27 |
I have issued you a refund. It would be appreciated if you could delete your messages here. Have a nice day.
CommentRemove
| Aslan |  |
212.112.118.* | December 23, 2025 13:04 |
Personal data was removed by the monitor's administration
The review is being checked by the monitor's administration
2 days and nothing! It only says " Transaction is pending network confirmation"
| D-Obmen admin | December 23, 2025 14:23 |
Let me check.
| D-Obmen admin | December 23, 2025 14:38 |
Aslan, could you tell me which website you used to send the transaction to our address? As I can see, it is not your address, there is a large balance there.
| Aslan | December 23, 2025 14:44 |
D-obmen.cc
Order ***
Created:
12/21/2025, 3:12:05 PM
Status:
Transaction is pending network confirmation.
Order ***
Created:
12/21/2025, 3:12:05 PM
Status:
Transaction is pending network confirmation.
| D-Obmen admin | December 23, 2025 15:01 |
No, I mean, did you withdraw money from a third-party website?
| Aslan | December 23, 2025 15:20 |
Yes, ***
| Aslan | December 24, 2025 10:13 |
So, when will I receive a reply? Last time I made a withdraw, there were no problems with the transfer.
| D-Obmen admin | December 24, 2025 11:41 |
Unfortunately, for reasons unknown to me, our exchange has blacklisted FunPay. I have updated the user agreement, where I have explicitly prohibited transfers from this platform. Considering the very small amount, as an exception, I have processed your order one last time. Please do not send any more transactions directly from this platform (use any licensed exchange instead). Have a nice day.
Claim solved
| Aslan | December 24, 2025 12:08 |
Thank you!
CommentRemove
| Sabyrzhan |  |
169.150.218.* | December 4, 2025 12:22 |
According to the information available, the exchanger has no financial obligations to this user
Site says the transcation is completed, but I still havent received the funds.
| BestChange admin | December 4, 2025 12:31 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| D-Obmen admin | December 4, 2025 12:54 |
Let me check.
| D-Obmen admin | December 4, 2025 13:01 |
Are you sure you still haven't receive anything? It looks okay on our side.
| Sabyrzhan | December 4, 2025 13:59 |
Yes, im sure.
I still havent received the funds, I double checked the card number, amount, everything.
I still havent received the funds, I double checked the card number, amount, everything.
| Sabyrzhan | December 5, 2025 05:53 |
Did your service really just ate my money and claimed that they sent me the funds in a broad daylight?
| D-Obmen admin | December 5, 2025 14:08 |
Okay, I'll start working on this issue. I sent an email to your address. Could you please give a short answer to the question I asked there?
| Sabyrzhan | December 5, 2025 15:46 |
Sent a reply.
| Sabyrzhan | December 6, 2025 12:06 |
The support is just being utterly unreasonable right now, what do you mean you cant send me the funds? I showed you guys the bank statement in which its visible that I didnt get any sort of transcation from your site, this is everything but reliable.
| D-Obmen admin | December 7, 2025 12:45 |
Okay, I just sent a second transfer from another bank. I also provided you with a bank statement showing that the first transfer was not cancelled and did not come back. If the first transfer arrives, please let us know and I will give you a card for the refund. For now, we will assume that the money has been lost within the banking system.
CommentRemove
| Ravilya |  |
79.107.83.* | December 6, 2025 05:09 |
Thank you, always fast and clear.
0
CommentRemove
| Angelia |  |
119.234.34.* | December 1, 2025 07:18 |
According to the information available, the exchanger has no financial obligations to this user
Funds was sent for more than 11 hours and have yet to receive my funds.
| D-Obmen admin | December 1, 2025 13:12 |
This one is in progress..... We will try to send the transfer as soon as possible.
| Angelia | December 2, 2025 01:06 |
How long more then you will process? it had been more than 24 hours and I have yet to receive my payment.
| Angelia | December 2, 2025 06:53 |
Hi, if you are not able to do it how about u refund me my full amount? I can find other exchanger who are more efficient.
| D-Obmen admin | December 2, 2025 12:00 |
Unfortunately, after sending the transfer to your card, it got stuck in our bank with the status ‘In progress’. I contacted the bank's technical support service, and they assured me that the payment would be returned to my card within 31 days. I sent a second transfer from another country, please confirm that everything is okay. Unfortunately, I am not sure that the first transfer will not be credited to your card after all..... Please let me know if that happens.
| Angelia | December 2, 2025 12:52 |
Hi, i have only receive one payment. The email stated that the payment is $272.03 but i only receive $272 which the $0.03 is fine.
| D-Obmen admin | December 2, 2025 13:29 |
Unfortunately, this bank does not allow cents in this type of international transfer. I really sent 0.03 less. Let's do this: I owe you 0.03, which I will add to your next order, and I will try to send it from third bank. We will eventually find a reliable channel for your card.
CommentRemove
| Maksim |  |
157.100.110.* | November 30, 2025 10:22 |
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
Good afternoon. I paid for my order *** 18 hours ago, but you still haven't transferred the money. I've been using your exchanger for about four years and this has never happened before.
I contacted you through the form on the website, the support email, and Telegram — you haven't responded anywhere. When will I receive my money?
I contacted you through the form on the website, the support email, and Telegram — you haven't responded anywhere. When will I receive my money?
| BestChange admin | November 30, 2025 10:31 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Maksim | November 30, 2025 12:01 |
Money just come to my card. Now everything fine. Thanks for help.
Claim solved
| D-Obmen admin | December 1, 2025 13:11 |
I apologise, Sir. Your card was issued by a bank that was mentioned in the latest EU sanctions package, and although our main bank is not located in the EU, they have started refusing to send transfers to your card. We have sent the money to your card manually from another bank. Also, I do not know what will happen to your card after 2 December.
CommentRemove
| Alena |  |
57.129.103.* | November 28, 2025 07:40 |
According to the information available, the exchanger has no financial obligations to this user
Again i waiting my money. Today i need to pay for scool, i hope money will come.
| D-Obmen admin | November 28, 2025 13:13 |
I apologise, your order has already been processed. Unfortunately, it doesn't work as quickly and smoothly as it used to. Times are changing... But it still works! Once again, I apologise.
Claim solved
CommentRemove
| Akbar Abdurakhmonov |  |
198.163.150.* | November 20, 2025 20:54 |
The review is being checked by the monitor's administration
5 hours have passed since i paid, i haven't received my money yet.
| BestChange admin | November 20, 2025 21:13 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| D-Obmen admin | November 20, 2025 21:34 |
Unfortunately, our crypto wallet does not accept transactions from Payeer. This information was clearly stated in the exchange calculator before you created your order. Please provide your address for a refund. Theoretically, you can exchange your ETH to USD inside of Payeer, and then create an order from Payeer USD to your card. That will work.
| Akbar Abdurakhmonov | November 26, 2025 00:26 |
Oh I see, sorry about that. My bad. rushed a bit. Here is my payeer eth adress: 0xb3F1eae08D3f8d3f26d95Ea6a537194D0fE3E2Ad.
| D-Obmen admin | November 26, 2025 14:00 |
I requested the refund to your address. Now please wait.
| Akbar Abdurakhmonov | November 26, 2025 14:09 |
Recieved, thank you! Promblem resolved.
CommentRemove
| Elaman | |
217.29.29.* | November 15, 2025 11:59 |
According to the information available, the exchanger has no financial obligations to this user
I cant get to contact support there is an error in my order.
| BestChange admin | November 15, 2025 12:26 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| D-Obmen admin | November 15, 2025 17:07 |
I apologise, Sir, your order was processed automatically, but unfortunately, for some reason, the transfer to your card is stuck in ‘Processing’ status at our bank. Because of this, your order is in an error status. I am keeping an eye on this issue. For now, please wait.
CommentRemove
| Alex |  |
89.28.8.* | November 14, 2025 20:20 |
Thank you. I received the transfer. I knew it was a good exchange because I have used it several times, but now it took a little longer but everything is fine.
0
CommentRemove
| Natalia | |
194.37.98.* | November 8, 2025 05:31 |
According to the information available, the exchanger has no financial obligations to this user
I am since 6 hours waiting for exchange and no one answering to me no where!
| D-Obmen admin | November 8, 2025 09:00 |
I'm sorry, your order will be processed shortly. We are currently working on it.
CommentRemove
| Hans |  |
102.113.190.* | October 25, 2025 22:42 |
According to the information available, the exchanger has no financial obligations to this user
Hello I Did An Exchange and i’m still waiting.
I normally get an email but didn’t receive Any info yet.
I normally get an email but didn’t receive Any info yet.
| BestChange admin | October 26, 2025 03:35 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Hans | October 26, 2025 08:17 |
It’s Been 12 Hours, and i’m still Waiting.
| D-Obmen admin | October 26, 2025 10:28 |
Hey, you wrote to me last night, and I replied that I can't send this transfer in the middle of the night. We already completed your order this morning. As I see, we have sent you transfers many times before, so I don't see any reason for you to worry.
| BestChange admin | October 26, 2025 10:33 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Sincerely, administration of the BestChange exchanger monitor.
| Hans | October 26, 2025 10:39 |
Yes Money Received Thanks.
CommentRemove
| User |  |
79.127.249.* | October 6, 2025 15:35 |
According to the information available, the exchanger has no financial obligations to this user
2h30m gone
zero answers
zero money.
zero answers
zero money.
| BestChange admin | October 6, 2025 15:38 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| User | October 6, 2025 17:11 |
4h gone
still nothing.
still nothing.
| D-Obmen admin | October 6, 2025 17:57 |
I apologise, Sir, your order was indeed not processed automatically and was left unattended for a while. I have just fixed your order manually, and it went through.
Claim solved
| BestChange admin | October 6, 2025 18:01 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Hans | |
196.20.187.* | August 16, 2025 01:52 |
Issue has been fully resolved
I Am Still Waiting For My Order To Be Completed. It’s been more than 12 Hours. Normally i receive my order in less than 6 hours.
| BestChange admin | August 16, 2025 03:33 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Hans | August 16, 2025 07:57 |
Money Was Transferred Successfully. Thanks DobMen.
| D-Obmen admin | August 16, 2025 14:53 |
I apologise, Sir, if it took a little longer than usual this time. The reason is purely technical, related to how this exchange direction works.
CommentRemove
| Rasul |  |
37.114.166.* | August 6, 2025 08:58 |
Hi, this is my third transaction. All off them were successful. Thank you very much.
0
CommentRemove
| Jamshidbek Erkinov |  |
213.230.92.* | July 1, 2025 01:30 |
Issue has been fully resolved
3 hours have passed since i paid, i haven't received my money yet.
| BestChange admin | July 1, 2025 02:25 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Jamshidbek Erkinov | July 1, 2025 07:30 |
9 hours left since i paid, i still didn't get my money.
| Jamshidbek Erkinov | July 1, 2025 07:57 |
I did receive the money
Good exchanger.
Good exchanger.
CommentRemove
| Feroz Uddin Ahmed |  |
37.111.213.* | July 1, 2025 07:40 |
Instant paying, Top trusted Exchange.
0
CommentRemove
| Everoy J Thomas |  |
173.225.242.* | June 20, 2025 15:24 |
According to the information available, the exchanger has no financial obligations to this user
I haven’t received my money through this broker in over 48 hours. I am attempting to move money from Volet to my card. Support hasn’t answered me either. This might be the worst service I’ve ever used. How do I get my money back? I need help.
| BestChange admin | June 20, 2025 15:54 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| D-Obmen admin | June 20, 2025 17:59 |
Unfortunately Sir, we were unable to send the transfer to your card. Your bank is sending a refund with a decline code:
57 - Transaction not permitted to cardholder
I see your card is issued by the country of Jamaica. Many banks and cards in this country work perfectly fine, for example:
Firstcaribbean International Bank (Jamaica) Limited
National Commercial Bank Jamaica Limited
I made a refund back to your initial account.
57 - Transaction not permitted to cardholder
I see your card is issued by the country of Jamaica. Many banks and cards in this country work perfectly fine, for example:
Firstcaribbean International Bank (Jamaica) Limited
National Commercial Bank Jamaica Limited
I made a refund back to your initial account.
Claim solved
| Everoy J Thomas | June 20, 2025 18:05 |
So you weren’t able to complete service, did not inform me for 48 hours and then charged me a fee for the service I didn’t receive? Why didn’t I receive my full refund?
Claim renewed
| D-Obmen admin | June 20, 2025 18:56 |
We charged you zero cents for the refund process — you only paid Volet's fee. The problem is your card or your bank, not ours. The issuing bank has blocked this type of transaction for the cardholder.
Common reasons include:
The card is not allowed to make online or international transactions.
The cardholder is trying to deposit funds using a card that only allows purchases.
The card is restricted from certain merchant types.
Common reasons include:
The card is not allowed to make online or international transactions.
The cardholder is trying to deposit funds using a card that only allows purchases.
The card is restricted from certain merchant types.
Claim solved
CommentRemove
| Feroz Uddin Ahmed | |
103.115.24.* | June 13, 2025 15:58 |
D-Obmen is very good exchange.
0
CommentRemove
| Turqay | |
146.70.133.* | May 29, 2025 11:44 |
According to the information available, the exchanger has no financial obligations to this user
I haven’t received my payment yet. It has been several hours now, and I’ve already submitted a support request, but still no reply. Please process the payment as soon as possible, I urgently need it.
| BestChange admin | May 29, 2025 11:48 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| D-Obmen admin | May 29, 2025 12:30 |
I am sorry for delay, Sir, your order is completed now.
Claim solved
CommentRemove
| Alexander |  |
176.102.193.* | May 20, 2025 15:41 |
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
I have not received the money for a long time for order #***. Please investigate this issue.
| D-Obmen admin | May 20, 2025 16:04 |
I am sorry, everything must be okay at the moment. Please confirm.
Claim solved
| Alexander | May 20, 2025 16:15 |
I give moiney.
CommentRemove
| Danila |  |
91.151.137.* | May 11, 2025 09:24 |
USDT -> GEL on Liberty Bank in 5 minutes! This is the fastest exchange in my life! Thank you!
0
CommentRemove
| Vladimir | |
188.163.27.* | March 15, 2025 14:44 |
Exchange from payeer to usd is great!
0
CommentRemove
| Ayhan | |
185.146.112.* | February 21, 2025 10:18 |
Very good and fast service. I recommend to everyone. Thanks for everything.
0
CommentRemove
| Hemid | |
185.146.113.* | February 13, 2025 19:45 |
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
Tried to use this exchanger today. It's been almost 2 hours!
| BestChange admin | February 13, 2025 19:59 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Hemid | February 13, 2025 20:23 |
Thanks, they sent me my money. But it's been insane long!
Claim solved
| D-Obmen admin | February 13, 2025 20:29 |
I apologize Sir, there may be some delays on AZN currency now, because some time ago the best channel (m10) in Azerbaijan stopped to work normally. Because of this we sometimes do not have enough resources to process AZN orders instantly. But we are working on fixing the situation. Your order completed now.
Claim renewed
| D-Obmen admin | February 13, 2025 20:34 |
It took no longer than 2 hours and 13 minutes to process your order.
Claim solved
CommentRemove
| Tony | |
104.253.7.* | February 12, 2025 09:08 |
Great Service, I received correctly.
0
CommentRemove
| Âëàä | |
77.111.244.* | January 17, 2025 10:01 |
Great service, works with small amounts as well. Exchanged BTC to UAH, no problems at all.
0
CommentRemove
| Tatu | |
146.59.34.* | January 2, 2025 19:17 |
Thanks a lot!
0
CommentRemove
| Matteo |  |
138.199.6.* | December 26, 2024 20:19 |
I charged a small amount to my card as a test. The transaction was successful. Thank you.
0
CommentRemove
| Me | |
95.65.24.* | December 18, 2024 11:55 |
Fast as it was before. much thanks.
0
CommentRemove
| Daisy Mabunda |  |
41.121.37.* | December 4, 2024 13:33 |
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
The claim's status has been changed to neutral by the monitor's administration
I have deposited 0.005 bitcoin to address for order number *** this morning and i never heard anything from you. I did not receive the money at least if you cannot ship my money to my card please transfer it back to my bitcoin address I have send up to 4 emails to [email protected] and no respond. I need your response as soon as possible before i escalate further. I never read the reviews before i did this transactions. I need my money back please ASAP. I adding this to remove the previous claim because it has my account details and bitcoin addresses on it. I believe the order number is sufficient.
| D-Obmen admin | December 4, 2024 20:59 |
As I see, your transaction has zero confirmations in blockchain:
https://www.blockchain.com/explorer/transactions/btc/a84be88c1cd3a3c0577e6965447fe8c115b473b48e54d2ab5361bdbd31de0885
Please wait, it does not depend on us or you. Or alternatively, you can use any service that speeds up transactions for extra money. But I advise you to just wait.
https://www.blockchain.com/explorer/transactions/btc/a84be88c1cd3a3c0577e6965447fe8c115b473b48e54d2ab5361bdbd31de0885
Please wait, it does not depend on us or you. Or alternatively, you can use any service that speeds up transactions for extra money. But I advise you to just wait.
| Daisy Mabunda | December 5, 2024 08:30 |
Good morning, the issue is not yet resolved. I never received my money. The issue is only resolved once i have received the money. I need my money, if they cannot deposit it into my account they must refund it into my bitcoin. Honesty and commitment should be the name of the game.
| Daisy Mabunda | December 5, 2024 09:27 |
Please update in the email to which address did you send my bitcoin because it is not showing? Stop playing games my money was not send into my bitcoin address. I see a to bitcoin which is not familiar at all. Thanks you, if you don't want with the money let me know so that i can stop sending this messages. I will accept that i have loosed and in future i will first read the reviews before i use any exchange.
| D-Obmen admin | December 6, 2024 00:15 |
Your Bitcoin transaction has been confirmed, but unfortunately I was unable to send money to your card. Your bank does not accept transfers and sends the refunds back to us. As I see, we have sent to this card before, but it is not working now. I tried even from the same bank. The response is: “57 - Function Not Permitted to Cardholder. The customer's card issuer has declined the transaction as this credit card cannot be used for this type of transaction”. Do you have a card from another bank? Or please give us your fresh address for refund.
| Daisy Mabunda | December 6, 2024 13:26 |
The issue is not resolved until my money is back. I have send the two card numbers that you can try if they fail i have also send my bitcoin address to refund it. Please do so today, this has long been outstanding.
| D-Obmen admin | December 7, 2024 00:39 |
We have successfully sent money to one of your cards. Feel free to use it in your further orders.
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| Majid | |
84.17.42.* | November 26, 2024 14:08 |
Issue has been successfully resolved by the exchanger's administration
The claim's status has been changed to neutral by the monitor's administration
My order in
11/19/2024
now
11/26/2024
7days passed
but transaction is pending
not complete
the site not Good.
11/19/2024
now
11/26/2024
7days passed
but transaction is pending
not complete
the site not Good.
| BestChange admin | November 26, 2024 14:15 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| D-Obmen admin | November 26, 2024 21:11 |
I am sorry, Sir, but you sent the transaction from an exchange that is under international sanctions (Iran), which caused it to go to extended AML. I have accepted your documents and explanation, and I am absolutely satisfied with them, but in this case another department makes the decisions. Please wait some more, the issue will be resolved soon (most likely a refund will be made to you).
| Majid | December 6, 2024 05:05 |
Hello
14 days have passed but no response has been received yet.
14 days have passed but no response has been received yet.
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| Vinuuri | |
188.163.120.* | November 24, 2024 19:45 |
The money came in 10 minutes. Convenient, fast and reliable.
0
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| Jleonerd | |
94.243.69.* | November 22, 2024 12:31 |
Most slowest exchange ever!
0
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| Miodrag Savi |  |
188.2.25.* | November 19, 2024 14:54 |
They exchanged my dogecoin and litecoin for dollars several times and sent the money to my VISA card, everything went without a problem, I recommend everyone to use
D-OBMEN exchange office.
D-OBMEN exchange office.
0
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| Dell |  |
94.59.105.* | November 18, 2024 13:38 |
Kudos to this Exchanger.. Received my money in less than 30min!
0
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| Tom Tom |  |
80.254.216.* | October 5, 2024 11:17 |
Issue has been fully resolved
10 hours and still never received.
| BestChange admin | October 5, 2024 12:20 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| D-Obmen admin | October 6, 2024 09:51 |
When you created the order, you clearly chose the direction from USD Coin (ERC20). It has ERC20 in its name. However, for some reason you sent USDC through the Binance Smart Chain (BEP20) network. The exchange we use does not work with this network. I have created a ticket in tech support. Probably the transaction will be credited or refunded with additional processing fee. Now please wait.
| Tom Tom | October 6, 2024 12:17 |
Ok. Hope it will solved soon.
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| Ak | |
178.150.101.* | September 25, 2024 14:21 |
Issue has been successfully resolved by the exchanger's administration
The claim's status has been changed to neutral by the monitor's administration
17 hours the application is hanging well, this is no longer in any gate (((telegram ignore the message on the ignore website.
| D-Obmen admin | September 25, 2024 15:44 |
I'm sorry, Sir. I tried to send money to your card twice during the night, but it rejected our payments and sent refunds to us. Now I tried to send again and the transfer went through to your card normally. Please confirm.
| Ak | September 25, 2024 15:56 |
Thank you, everything has arrived.
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| Ruslana | |
91.214.138.* | September 7, 2024 07:28 |
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
The claim's status has been changed to neutral by the monitor's administration
I have send USDT more than 8 hours ago, but UAH still not come.
| D-Obmen admin | September 10, 2024 23:12 |
Unfortunately, your transaction is detected as high risk. I sent you an e-mail with questions regarding this transaction. Please provide a reply.
| BestChange admin | September 11, 2024 13:37 |
Hello Ruslana,
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent is at High Risk or associated with illegitimate sources. In this case, additional verification is required according to information security rules, international AML/KYC policy, and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Please follow the exchanger's instructions to resolve the situation. The complaint will be transferred to neutral status with the possibility of further comment.
Kind regards, BestChange administration.
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent is at High Risk or associated with illegitimate sources. In this case, additional verification is required according to information security rules, international AML/KYC policy, and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Please follow the exchanger's instructions to resolve the situation. The complaint will be transferred to neutral status with the possibility of further comment.
Kind regards, BestChange administration.
CommentRemove
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