When creating a financial claim, please make sure that the exchange regulations specified on the website D-Obmen have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
The regulated exchange period has not expired yet.
The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.
Be sure to indicate the exchange order number. It will help the D-Obmen administrator resolve the problem more quickly.
If you didn't like the D-Obmen's service and want to write about it, use the Comment review type.
* Order number:
*
Add a comment:
Tatiana
92.114.197.*
March 18, 2024 20:09
Ñïàñèáî! Áûñòðî è ïðîñòî!
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0
CommentRemove
Tom
104.28.222.*
March 13, 2024 12:54
Issue has been successfully resolved by the exchanger's administration
One hour past and still never received.
Expand (1)
Tom
March 13, 2024 14:19
Solved.
0
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Maxim
191.95.51.*
March 8, 2024 12:53
According to the information available, the exchanger has no financial obligations to this user
Please accept the order for processing and respond through your contact means! there is no support, I'm waiting for an answer.
Expand (5)
Maxim
March 8, 2024 13:27
The site administration is online and ignores all questions, the translation never took place! irresponsible technical support!
Claim solved
BestChange admin
March 8, 2024 13:31
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
Maxim
March 8, 2024 15:51
The seller continues to ignore messages, is online and ignores! take action against this seller!
Maxim
March 8, 2024 15:52
Ask you to block the seller's transactions and conduct arbitration against the seller!
D-Obmen admin
March 8, 2024 18:40
Our website created unique address for your order. As I see in blockchain explorer, you didn't send anything to our address:
https://etherscan.io/address/0x8C5874AE0eAD47B10900d38dF674223872Dd3Ee5#tokentxn.
3
CommentRemove
Abdelhakim
41.141.145.*
March 8, 2024 01:15
Thank you very much, fast and high quality service.
Expand (0)
0
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Ana2
213.204.244.*
March 3, 2024 16:19
I've changed tron to revo, not the first time. As usual, everything goes fast (15 min max) and simple.
Expand (0)
0
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Ana2
213.204.244.*
March 2, 2024 18:25
Nice, fast and simple. Perfect for small amounts, highly recommend.
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0
CommentRemove
Eric
85.255.25.*
February 14, 2024 11:25
Issue has been successfully resolved by the exchanger's administration
I transfered AdvancedCash USD for Visa/ Mastercard USD, transaction says completed but I did not receive any money.
Expand (2)
D-Obmen admin
February 15, 2024 09:40
There's nothing wrong with this order on our end. The transfer went through normally. Your bank accepted it and replied OK. Please wait for the money to be credited.
Claim solved
Eric
February 15, 2024 22:41
I have now received it. Thank you so much. Also, I have been using your exchange for sometime and this was the first time that this delay has happened. I otherwise recommend you as a very good and reliable exchange. Thank you.
3
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Miodrag Savi
109.245.111.*
February 12, 2024 17:43
D-OBMEN is the best exchange, they exchanged my dogecoin to ˆ more than once and sent money to a VISA card, I recommend D-OBMEN to everyone.
Expand (0)
0
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Ana2
213.204.244.*
February 3, 2024 14:58
All exchange took less than 10 minutes. Perfect for small amounts. Not the first time that I use it, safe easy and fast. Highly recommend it!
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0
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Miodrag Savi
109.245.34.*
January 26, 2024 21:10
All praise for the exchange D-OBMEN. They have exchanged my dogecoin for ˆ several times and paid money to a VISA card. I recommend everyone to use the exchange D-OBMEN.
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0
CommentRemove
User
196.118.161.*
January 18, 2024 20:01
Issue has been successfully resolved by the exchanger's administration
It is already 24 hours past and yet i haven't received anything...
Expand (3)
D-Obmen admin
January 18, 2024 20:55
Everything is okay on our side with your order. The transfer processed normally. Your bank accepted it and replied OK. Please wait.
BestChange admin
January 19, 2024 04:11
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
User
January 20, 2024 07:12
I got the money. Thank you all for your help.
0
CommentRemove
Artem
213.87.161.*
December 25, 2023 17:09
Issue has been fully resolved
Personal data was removed by the monitor's administration
The AML case arose due to high-risk markers in the assets that the user had sent
A month ago I made two attempts to transfer some money to a USD card (No. ***, No. ***). Both attempts were blocked, and the exchanger asked for my documents. I sent them all they wanted, but the transfers made no progress for the whole month! I've contacted the support asking to give my money back, but they are just ignoring me.
Expand (7)
BestChange admin
December 25, 2023 17:58
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
D-Obmen admin
December 26, 2023 18:25
I just sent you an e-mail. Could you please give me a reply?
Artem
January 9, 2024 08:55
I replied the email on 27th of December. They promised to solve the issue, but no progress so far.
D-Obmen admin
January 9, 2024 12:43
I got the permission to make a refund. Just sent you an email, please reply.
Artem
January 11, 2024 08:03
I responded two days ago, and currently, I am awaiting the refund. I haven't received the money yet.
Artem
January 11, 2024 08:37
I've received the money. The issue is solved.
D-Obmen admin
January 11, 2024 09:47
Good. I clicked 'Refund' button two days ago, our wallet delayed...
0
CommentRemove
Miodrag
109.245.79.*
January 8, 2024 19:10
All praise for the exchange D-OBMEN, I recommend everyone to use it, they exchanged my dogecoin for ˆ several times and paid to my card.
Expand (0)
0
CommentRemove
User
128.90.63.*
January 1, 2024 08:19
Issue has been fully resolved
Payed usdt-card 5+ hours ago, still no money and “automated”exchange in status “waiting operator”
Expand (2)
User
January 1, 2024 09:32
Already received.
Claim solved
D-Obmen admin
January 1, 2024 12:14
I'm sorry, unfortunately your order (and few other UAH orders) didn't complete automatically and required manual processing by our administrator. It is okay now. The money must be on your card.
3
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ßðîñëàâ
5.58.26.*
December 22, 2023 10:42
Received money on card UAH in 20 minutes! Highly recommend this exchanger!
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0
CommentRemove
JohnnyInTheDark
31.135.144.*
December 21, 2023 11:34
Great service! I recommend to everyone! We exchanged money for 10 minutes. As always, excellent.
Expand (0)
0
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Miodrag Savi
109.245.175.*
November 27, 2023 19:38
Kudos to the exchange office, they exchanged my dogecoin for ˆ several times and paid money to a VISA card, everything went without a problem, thank you!
Expand (0)
0
CommentRemove
Oussama Arkoubi
196.92.138.*
November 26, 2023 19:20
Its 24h and i get nothing.
Expand (1)
D-Obmen admin
November 26, 2023 19:52
Unfortunately, Sir, we were not able to send money to your card. Your bank refunds money back to our cards. I made a refund back to your initial account.
0
CommentRemove
Noe
88.120.175.*
November 23, 2023 16:44
Hello my bank has blocked the payment, is it possible to get reimbursed? Order 1811948.
Expand (5)
D-Obmen admin
November 23, 2023 17:39
Unfortunately, we were not able to deposit money to your card. Your bank declines our transfers. I tried several times from different banks, but no luck. I refunded your money back to your initial account.
Noe
November 23, 2023 17:41
Thanks!, I don't understand why my card cannot receive transfers regardless of the site.
D-Obmen admin
November 23, 2023 17:47
As I see, your card is issued by France. French banks have very poor support of incoming transfers. If you need a list of tested banks, I can send it to you.
Noe
November 23, 2023 18:00
Yes please.
D-Obmen admin
November 23, 2023 18:04
Ma French Bank
La Banque Postale
Societe Generale S.A.
Revolut Ltd
Wise Europe SA/NV
Bpce
0
CommentRemove
Oleg
46.242.10.*
November 1, 2023 06:08
The funds were sent within three hours.
Expand (0)
0
CommentRemove
Oleg
46.242.10.*
October 27, 2023 22:32
Issue has been fully resolved
My exchange request was created over four hours ago, but the money still has not arrived. The request is stuck on the status "processing by operator".
Can I find out how much longer I have to wait for the operator's actions?
Expand (5)
BestChange admin
October 28, 2023 04:15
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
Oleg
October 28, 2023 06:30
The status of the application was changed to "completed", but the money has not yet arrived. More than 7 hours have passed.
D-Obmen admin
October 28, 2023 08:42
Latvia. It always takes up to 2-3 days. Please wait, money will be credited to your card.
Oleg
October 30, 2023 23:05
More than three days have passed, the money has not yet been credited to the account.
Oleg
November 1, 2023 06:07
Money has been credited to the card.
0
CommentRemove
Avinash khedoo
102.115.213.*
October 10, 2023 07:22
The best in change.. i got my money fast in my bank account i will change more.. thanks u..
Expand (0)
0
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Miodrag
109.245.35.*
October 2, 2023 21:19
I exchanged dogecoin for ˆ several times and transferred money to a visa card, everything went without problems, I recommend d-obmen exchange to everyone.
Expand (0)
0
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MisterX
176.221.192.*
September 10, 2023 19:04
Here is another review of another money transfer. The course is of course not entirely profitable, but the service works well, it is very strange that there are negative reviews. The project is good for those who need to transfer small amounts of money. I don't think the negative reviews are deserved. Made the fourth transfer. Everything went well.
Expand (0)
0
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MisterX
176.221.192.*
September 10, 2023 14:34
So, 3 exchange, system working good, thx a lot guys
Expand (0)
0
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MisterX
176.221.192.*
September 7, 2023 15:22
Good exchange, at this time long proceed. But they finished.
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0
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MisterX
176.221.192.*
September 6, 2023 11:42
The exchange took place within 10-15 minutes, it worked clearly.
the system is automated, it shows immediately how much the transfer will take, perhaps the rate is not the most profitable, but it allows you to exchange any budget
Expand (0)
0
CommentRemove
Ivan Mishutin
37.99.44.*
August 14, 2023 17:22
Tried to make a transaction to your account, but it was put on hold by the payment system. About 12 hours ago the transaction to your wallet was approved, but I haven't got any money to my credit card yet. Also, I can't check the status of my order. Your site just won't open and your email support doesn't answer.
Can you help me?
Expand (2)
D-Obmen admin
August 14, 2023 22:33
You created your order on 7 August, but your transaction was confirmed only on 13 August. Our website does not automatically monitor such old addresses. I just forced your order, it is completed now.
Claim solved
Ivan Mishutin
August 15, 2023 05:07
I received all the money. Thank you very much for your help!
3
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Lankesh S
106.217.66.*
August 11, 2023 16:15
Within few seconds i got my exchange from Advcash to Capitalist. Thanks
Expand (0)
0
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Nanohtcop
77.110.144.*
August 9, 2023 09:07
Hey, All went as i was expected, Changed LTC to EUR, Thanks you and have a lovely day
Expand (0)
0
CommentRemove
Nanohtcop
77.110.144.*
August 5, 2023 19:07
Very the best of exchanges in the world, got EURO from ltc, instant delivery
just recommended
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0
CommentRemove
Fahd
105.155.234.*
July 31, 2023 19:40
Issue has been fully resolved
Please i made a transaction from perfect money to visacard and i still haven't received anything on my bank account, can you tell me how long the transaction takes! THANKS
Expand (2)
D-Obmen admin
July 31, 2023 22:46
Unfortunately, Sir, your bank does not accept any incoming transfer and makes a refund. I made a refund back to your initial account.
BestChange admin
August 1, 2023 04:22
Hello!
Dear user, we kindly ask you to confirm the receipt of refund from the exchanger's administration.
Best regards, BestChange administration.
0
CommentRemove
Nanohtcop
77.110.146.*
July 19, 2023 14:53
Excellent, The money came to my card in minutes! LTC to EUR. Thanks
Expand (0)
0
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Luwa
160.242.109.*
July 7, 2023 17:23
I have used this exchange a few years back, and tried again... and it's still the best exchange I have used so far... hope not to get problems with furture exchanges. Thanks to Admin and Team
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0
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Ilia
86.50.37.*
July 4, 2023 22:50
Fast. Helped with problems transferring money, very friendly and supportive!
Expand (0)
0
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Viktor
93.72.170.*
July 4, 2023 11:26
I change not the first time, a very long exchange.
Expand (1)
D-Obmen admin
July 4, 2023 14:29
Sir, I apologize, while your order was in "processing" status for a long time, the transfer to your card was sent in less than 25 minutes. That's very fast, not very long. The status update was indeed delayed, but not the transfer itself.
Claim solved
3
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Aleks
188.147.13.*
July 3, 2023 07:33
Bad exchanger. I don't recommend it to anyone. Always problems with transfers.
Expand (2)
D-Obmen admin
July 3, 2023 08:25
Sir, before you created an order we clearly warned you that payout in this direction can take up to 90 minutes. You agreed. Payout finished in 90 minutes.
Claim solved
BestChange admin
July 3, 2023 09:08
Hello!
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
3
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Egy Maurits
27.122.12.*
June 27, 2023 10:59
Issue has been fully resolved
Please D-Obmen i need my money.
support never answer.
please
Expand (2)
D-Obmen admin
June 27, 2023 11:43
As I see it, your order was completed automatically without any unexpected delay on our side once the transaction was confirmed. Please confirm everything is okay now.
Claim solved
BestChange admin
June 27, 2023 14:24
Hello!
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
3
CommentRemove
Anar
5.191.27.*
June 20, 2023 14:20
Issue has been successfully resolved by the exchanger's administration
My exchange request was created over fourteen hours ago, but the money still has not arrived. The request is stuck on the status "processing by operator". Support is not responding. Please do something or just send my money back
Expand (5)
BestChange admin
June 20, 2023 15:00
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
D-Obmen admin
June 20, 2023 19:50
Unfortunately, we were not able to deposit money to your card at all. Your bank sends the refunds back with the response code '93 - Cannot Complete, Violation Of The Law'. As I see, we successfully sent several transfers to your card before, always from the same gateway, but now it is stopped its service.
Or maybe there is a problem with your card.
Please give me your fresh address for a refund.
Claim solved
Anar
June 20, 2023 20:00
TMp9mPsWSy1NvERo9LkgRDqWAKnbg58d29 (USDT TRC20)
Claim renewed
D-Obmen admin
June 20, 2023 20:28
DONE.
Claim solved
Anar
June 20, 2023 22:30
I've got my money back. Thanks
3
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Michail
176.103.61.*
June 13, 2023 08:19
This site describes itself as automatic exchange. Already past 7 hours and no payment. They received funds in 10 minutes and order status "Payout in progress" already 7 hours.
Expand (3)
D-Obmen admin
June 13, 2023 08:45
Sorry, Sir, it's really stuck. Please give me few minues, I will contact our payment gateway regarding this transfer.
D-Obmen admin
June 13, 2023 09:00
Could you please check now did you receive payment? Please check the card, not order status.
D-Obmen admin
June 13, 2023 15:48
As I see, status changed to 'success' few hours ago.
Claim solved
3
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Miodrag Savi
109.245.225.*
June 13, 2023 12:52
This is my fifth successful exchange of dogecoin to dollars. Safe and secure exchange I recommend to everyone.
Expand (0)
0
CommentRemove
Kevin W.
47.55.144.*
June 4, 2023 20:25
5 days and I still have not received any payments.
Been stuck on "Pending Processing" since.
Expand (5)
D-Obmen admin
June 4, 2023 22:02
Sir, unfortunately, we were not able to deposit money to your card. Your bank sends the refunds back to us. As usual, we tried different banks in different countries, but no luck. Please give me your fresh address for a refun (better if USDT TRC20).
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Kevin W.
June 5, 2023 14:54
Refund received
0
CommentRemove
Takhmin
185.134.137.*
June 3, 2023 14:38
Issue has been fully resolved
I sent money to a Dutch Mastercard debit card. In my mobile bank app, the transaction is said to be denied as "Payments sent directly to cards are currently not supported. Please request the merchant to transfer the money to your IBAN". The status of the order is "Pending processing". My question is weather it is possible to transfer the money to my IBAN?
Expand (4)
D-Obmen admin
June 3, 2023 15:36
Unfortunately, no. We have no technical way to send money to IBAN, since our bank account is not in EU. I don't know why, but it looks like Bunq stopped to accept any incoming card-to-card payments recently. It worked normally few weeks ago. Please give me your fresh address for a refund. Better TRC20 USDT, it has much lower fee.
Takhmin
June 3, 2023 16:31
Ok thanks. Please send USDt to this address: TBicgq1v4hmh9Q5xfVKoTSAbi3TkvjQ98e
Takhmin
June 3, 2023 21:37
Hello! I sent you an email but got no reply. When can I expect the refund?
D-Obmen admin
June 3, 2023 23:52
Refunded.
0
CommentRemove
LeoFlo
93.66.66.*
May 29, 2023 20:34
The best change 4 ever super fast
Expand (0)
0
CommentRemove
Samuel
154.0.206.*
May 26, 2023 07:20
This website is trustworthy 100%. I accidently deposited money into their account and contacted them. Instead of them taking the money for themselves they refunded me as I mention to them on whatsapp. There are barely services on the internet that would do that, most of them will say according to some policy they will not refund you. but D- obmen exchangereven funded me charging themselves with the fees. They are trustworthy.
Expand (0)
0
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Vladislav
49.237.43.*
May 24, 2023 06:03
Sent money via TRC20 money sent but the website writes error. Support doesn’t answer at all
Expand (2)
BestChange admin
May 24, 2023 06:17
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
D-Obmen admin
May 24, 2023 09:23
I am sorry, Sir, I do not know why, but our bank is a little unstable these days and for some unknown reason returns random errors after a transfer, which causes orders to go into visual control by our administrator. We have already repaired it manually.
Claim solved
3
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Emmanuel
77.174.205.*
May 23, 2023 17:38
Really good service fast and easy ..
Expand (0)
0
CommentRemove
Aray
5.76.151.*
May 19, 2023 12:19
The AML case arose due to high-risk markers in the assets that the user had sent
I've been waiting 14 days and still haven't received anything.
please if i have a problem please refund the amount
Expand (2)
D-Obmen admin
May 19, 2023 18:03
This is not correct. Your transaction confirmed today. I have just processed your order.
Claim solved
D-Obmen admin
May 19, 2023 18:05
Ah, sorry. Your transaction was under AML investigation. It is okay now.
3
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Anonymous
37.212.9.*
May 15, 2023 18:01
Received money in 10 mins
Expand (0)
0
CommentRemove
Sergye
217.19.208.*
May 11, 2023 09:50
Issue has been successfully resolved by the exchanger's administration
Hello. I sent the money, but nothing received on the card. No money left!
Expand (2)
D-Obmen admin
May 11, 2023 11:47
Sir, please confirm everything is okay now.
Claim solved
Sergye
May 11, 2023 14:59
Everything is fine, the money came, thank you!
3
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Arthur Kelly
5.9.191.*
May 3, 2023 15:28
Issue has been fully resolved
Exchange PM to Tron with successful payment not receive yet, as you may know sometimes PM check the payment for security and review it manually, so i asked about it from PM support, they said it received instantly. I wanted to send screenshots and batch number and payment's ID but i couldn't find customers support page anywhere in the website.
Expand (2)
D-Obmen admin
May 3, 2023 17:22
Sir, this is not the true. Your payment was put on hold by Perfect Money. As I see, they reviewed it for 1 hour 16 minutes. Once they released your transaction, your order completed automatically without any delay on our side.
BestChange admin
May 8, 2023 15:07
Hello!
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
0
CommentRemove
Imerich
105.232.247.*
May 8, 2023 03:37
Superp work that they are doing. Let's share their link. They have never disappointed. Transaction always smooth and customer care is good.
Expand (0)
0
CommentRemove
Miodrag Savi
213.198.249.*
April 20, 2023 11:44
My 4th transaction was successfully completed, the money was deposited into my VISA card and bank account, D-OBMEN is a safe and reliable exchange, I recommend it to everyone, thank you!
Expand (0)
0
CommentRemove
David
195.88.86.*
April 16, 2023 08:05
Issue has been fully resolved
Hello! How long will it take for my 0.16141978 LTC to 244.59 TRY be conducted on my visa?
Expand (2)
D-Obmen admin
April 18, 2023 21:14
Hello Sir, please confirm you received your TRY transfer in 1 hour 57 minutes after confirmation of your LTC transaction.
BestChange admin
April 18, 2023 22:34
Hello, David!
We kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
0
CommentRemove
Sergei
45.158.19.*
April 18, 2023 17:35
Issue has been successfully resolved by the exchanger's administration
Still have not received my money, the support is not responding.
Expand (2)
D-Obmen admin
April 18, 2023 21:02
Sir, please confirm you received the transfer to your card.
Claim solved
Sergei
April 18, 2023 21:07
Yes, I confirm the transfer.
3
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MD Omor Faruk
103.184.25.*
April 17, 2023 05:44
Received my money instantly
PM to trx received instantly
the site has uptime issues and so many errors
but the exchange is trusted
Expand (0)
0
CommentRemove
Ivan
94.204.27.*
April 6, 2023 08:22
Issue has been successfully resolved by the exchanger's administration
Hello! I didn’t receive my money from usdt trc20 to usd visa.
Expand (2)
D-Obmen admin
April 6, 2023 11:52
This order is okay on our side. The transfer was sent normally, your bank accepted it and replied OK. If the money is not credited instantly, it will be credited within 1-2 days. Please wait.
BestChange admin
April 6, 2023 12:27
Hello!
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
0
CommentRemove
Niks
80.89.72.*
March 27, 2023 17:15
More than 2 weeks no response, and no updates.
Expand (4)
BestChange admin
March 27, 2023 17:29
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
D-Obmen admin
March 27, 2023 19:31
Unfortunately, this transaction is detected as hish risk on transaction analysis services and was not credited to our wallet without an additional AML procedure. I sent you an email with questions regarding this transaction. As I see it, you refused to give us a complete answer. Can you please, as part of your identity verification, provide the information I requested in the previous letter?
Claim solved
Niks
March 27, 2023 19:49
Last time it worked without ID, just by waiting...
D-Obmen admin
March 27, 2023 20:36
All your previous transactions were credited to our wallet immediately without any additional AML. You were waiting for a card transfer, not AML.
Tether Gold, Visa/MasterCard in Romanian leu, ATM NFC, payment systems ePayCore, Zelle, Payoneer in euros, Piastrix in rubles.
12/25/2023 Season's greetings
Dear users, the BestChange team wishes you all a Merry Christmas and a Happy New 2024 Year! Thank you for being with us!
11/30/2023 New currencies have been added
Polish PS BLIK, Azerbaijani M10, Kazakhstani Bank Freedom, and a company account in hryvnia.
You can get from 1 to 100 Satoshi every 60 minutes. Each time you visit the faucet you will receive a random amount of free Bitcoins. The payout is available from 1 000 satoshi.