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Changelly exchanger

Information from the exchanger administration

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Status:	active		Changelly reviews:	1/225
Exchange rates:	272		Advanced Cash TS:	—
Reserve:	$1 360 595		Perfect Money TS:	—
Age:	5 years 6 months		WebMoney BL:	—
On BestChange:	3 years 2 months		MyWOT rating:	3.0
Country:		Netherlands	Forums:	—

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Use this type of feedback only if get no money from the Changelly exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the Changelly administration solve the problem faster.

If you just do not like the service at Changelly and you want to share your opinion – select the Comment feedback type.

B. Broadhurst

31.3.152.*

(October 19, 2020 | 12:43)

Despite some flaws during transactions, I am very pleased to use changelly.
Only here I manage to swap rare tokens in a short time. It is a pity that the exchange rate is not always very good, but it's bearable

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Rome Schmitt

185.93.2.*

(October 16, 2020 | 10:59)

Using Changelly for my transactions, I quickly dispelled all doubts that evoked various negative reviews that I met on the Internet. The exchange has shown its best side and continues to perform its functions and obligations for weeks regularly.

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Lagonje Tralouly

5.62.34.*

(October 15, 2020 | 10:53)

An exchange that adequately copes with its tasks, without compromising the safety of my coins. A big plus is the ability to fix the exchange rate to protect yourself from the jump in the exchange rate. The rest is excellent service.

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Banoinz

84.17.43.*

(October 14, 2020 | 11:46)

I want to say that this is a superb site. It manages to combine things that are hard to imagine working together. The platform provides not only quick swaps but also takes a tiny commission for this — only 0.25%.

Exchange rates are pretty good, so they can also be fixed for reliability. Inevitably, someone may experience malfunctions (although I haven’t encountered one yet), but if you look at the whole picture, it will become clear that the pros significantly outweigh the cons.

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Dariusz

95.216.15.*

(October 13, 2020 | 20:44)

Fake company exist just on the internet.
No phone, no addresses, no business licence, nothing...
Trying to steal my BTC hiding behind KYC procedure.
You think I violate your terms and policies? No problem, let's take our case to the Court.
You hold my money, because you think I'm a drug dealer willing to launder the money? No problem, let's contact Competent Authorities, take legal action.
But you have no right to take my money and didn't take legal action. My lawyer has already tried to contact your "legal department", but was also ignored.
All my email to the "legal department" ignored, all my questions ignored. All email and requests from my lawyer ignored.
Any live contact

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Admin Changelly

(October 14, 2020 | 13:12)

Hello, Dariusz!

We are sorry that this situation is causing you stress and anxiety. As you proceed a transaction, it means that you read and accepted our ToS, thus making a commitment to go through the KYC check in order to complete your transaction, if your transaction was determined by our automated risk prevention system as suspicious. Please finish KYC check – after the procedure is completed, your transaction will be processed.

It is highly desirable to send us a photo of your other document. Your passport was rejected because the date of birth in the MRZ (machine-readable zone) is different from the date of birth written “for humans” in the passport. Please re-upload your ID photo so that we can double-check this information. You also need to go through liveness check. Our security team has send you a link for it. Please go through these steps so that the transaction can be processed.

Also, please, clarify mails that you and your lawyer used to contact us. We are always ready to answer your questions but our legal department has received only one letter from you already answered.

Claim cancelled

Dariusz

(October 14, 2020 | 20:37)

Oh, nice
now you say that i use fake passport)
To sum up
I violate your terms and policies
I'm a drug dealer willing to launder the money
I use fake passport
Maybe you have enough reasons to contact Competent Authorities?
And you don't do it, because in this case you can't take my money?

Really?
Your "legal department" didn't receive any emails? And your live support didn't forward any request from us?
That's what I'm talking about.
You can ignore all important emails, and I don't have proof of your lies.
And you know about this, that's why you hide your legal registered address for correspondence.

Claim renewed

Admin Changelly

(October 15, 2020 | 15:21)

Dariusz, we have nothing to add except that you need to follow our Terms and Conditions that you accepted. Please re-upload your ID photo so that we can double-check this information. You also NEED to go through liveness check. Our security team has sent you a link for it. Please go through these steps so that the transaction can be processed.

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Elinor Lucero

5.62.63.*

(October 13, 2020 | 16:34)

The DASH-BTC swap went smoothly. It was easy to understand the registration and platform interface. I was not charged a large fee, which also made me happy. The exchange looks like something you want to deal with.

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Selen B

181.215.238.*

(October 12, 2020 | 12:24)

I've made several transactions of DASH to BTC and so far everything is working fine. I will continue to use the service further and supplement the review if something suddenly goes wrong.

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Maximillian Sparrow

5.62.57.*

(October 9, 2020 | 18:24)

Sometimes I use Changelly to swap my ETH to BTC. I didn't notice any problems when using, the service works like a clock.

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Jacque -Vadonon- Frey

83.142.83.*

(October 2, 2020 | 15:42)

The swap was very successful. This was the case when the delay in the transaction played into my hands, because the exchange rate changed in my favor, and therefore I received even more DASH than planned.

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Hlotetord

91.221.66.*

(October 1, 2020 | 11:22)

I swaped USDT20 to BTC quickly and in a short time. Excellent result. I am satisfied.

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Honey Jacobson

109.169.34.*

(September 23, 2020 | 09:15)

Initially, I was not going to write a review, but for all the time that I use changelly, the service never let me down and was extremely happy, so I decided to pay him the same anyway.

I use this exchange for about seven months. I decided to choose it, as basically, it is praised for the speed of transactions and low commission. The practice has shown that this is indeed the case, and the service rarely made me wait long for receiving funds for the wallet. Most often, I exchanged BTC to LTC or XMR. The KYC system, which is used to scare people at various forums, fortunately, passed me. From time to time, I contacted technical support, and there are really smart people sitting there who are not hard to help you.

After all the time that I spent using this service, I concluded for myself that this is a very reliable platform that you can trust.

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Lilly-Rose

5.62.58.*

(September 21, 2020 | 11:30)

My every swap was fast and smooth, the rates were pleasing. excellent service

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Villanueva Star_17

92.223.73.*

(September 18, 2020 | 09:16)

The service works confidently and quickly. In those rare cases, when there are difficulties with transactions, the technical support team helps to deal with them in a short time. A responsible approach to protecting user transactions, which is worthy of respect.

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Kianna Hurst

171.22.76.*

(September 16, 2020 | 09:56)

It is very comfy that changelly has a mobile application that duplicates, probably, all the functionality of the web version. It is much more convenient for me to make swaps using a mobile phone than using a site. I can confidently say that the application has proved to be excellent. There is no feeling that this is just an appendage to the main site.

No, this is a full-fledged platform that carries key functionality, and all this is convenient and pleasant to use. Application developers can express my respect.

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Loto Manuia

5.62.58.*

(September 15, 2020 | 08:41)

This is an awesome platform! I was able to get 12 ETH to my wallet in just 15 minutes! Definitely, I am now a regular customer

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Linellarancel

5.253.207.*

(September 14, 2020 | 07:29)

Simplicity and convenience as the slogan of this company. Intuitive interface, a minimum of troubles with registration, and quick swaps. Just great!

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Bruggeman

80.255.2.*

(September 11, 2020 | 10:05)

An excellent choice for those who don't like to wait. Fast registration and no less fast swap.

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GoodMood_sence

31.13.188.*

(September 10, 2020 | 09:03)

My 1.7 BTC was delayed for almost a week to test KYC. It made me nervous, but in the end, I submitted all the documents, and the transaction completed successfully.

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Vangeralde98

5.62.58.*

(September 9, 2020 | 08:54)

Quite a good place to exchange small amounts of coins. Quickly and without further ado.

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Salynnar

128.127.105.*

(September 8, 2020 | 10:18)

I mine RVN and sometimes I have to swap it for other coins. It turned out very handy, changelly can help with the swap of this currency. I do it infrequently, but for the entire time, I used the service I didn't notice any critical flaws and problems.

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Perfection

5.62.60.*

(September 7, 2020 | 09:53)

1. Good customer service.
2. You can fix the exchange rate if you are afraid of a jump in the rate.
3.The swaps themselves are pretty fast
Good exchange

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Petar S

5.62.60.*

(September 5, 2020 | 18:33)

Frankly, I thought many positive reviews were fakes. This service is too ideal, according to the authors of these statements. Well, it was my turn to contribute. To my surprise, many reviews really don't lie. I did some trial swaps (BTC to LTC, XRP to ETH and a couple of others) and they all went smoothly.

Yes, one of them was delayed for almost an hour, but there were no other problems. I wrote technical support about the delay in the transaction and they kept the situation under control. The answer was not lightning fast (as many like to write), but rather quick.

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Sylwester

196.240.54.*

(September 4, 2020 | 13:30)

Hello, a month ago I passed the KYC checks and sent you all the proof of purchase of funds. But the chengelly agents ignore me! They steal money!
My email is AidanStevens@protonmail.com

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451Frag

5.62.63.*

(September 4, 2020 | 11:51)

It wasn't easy to find an exchange that would have such a comfortable and functional mobile application. Changely turned out to be just such an exchange. The application is nice to use, it runs smoothly.

I didn't notice any bugs for five months of use, but it’s very convenient to communicate with technical support if you have questions.

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Tobias Jonas

80.255.12.*

(September 3, 2020 | 09:06)

One of the best features of the platform is fast swaps. For this alone, I am ready to use changelly on an ongoing basis. No more than 20 minutes per swap.

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Mexx-Moxy

184.75.211.*

(September 2, 2020 | 11:39)

I bought LTC for euros. The commission was not the smallest, but the coins came quickly. I don't like to wait long, so five stars for the speed.

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Oil barrel

5.62.58.*

(September 1, 2020 | 10:40)

Despite the current troubled situation, these guys continue to consistently provide excellent service to their customers. Transactions are still as fast as before, and technical support is still ready to help at any time. That's why I love it!

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The kicker

77.234.43.*

(August 31, 2020 | 11:54)

A surprisingly comfy and functional mobile application. Great for a quick swap.

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Tiny Giant

185.183.106.*

(August 28, 2020 | 07:48)

The entire functionality of the exchange works well, technical support responds quickly, and the terms of use are beneficial for the client.

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Thomas Lieke

84.17.46.*

(August 27, 2020 | 08:59)

Due to my indiscretion, I sent my ETH without a tag and realized too late that I did. I immediately sent a message to the support team to try to resolve this issue, but they assured me that it was not worth the worry. In the end, all the savings got to my wallet after a couple of days, for which many thanks to the support team.

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