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Changelly exchanger

Information from the exchanger administration

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Status:	active		Changelly reviews:	0/188
Exchange rates:	258		Advanced Cash TS:	—
Reserve:	$1 359 662		Perfect Money TS:	—
Age:	5 years 4 months		WebMoney BL:	—
On BestChange:	3 years		MyWOT rating:	3.0
Country:		Netherlands	Forums:	—

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Complaint

Use this type of feedback only if get no money from the Changelly exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the Changelly administration solve the problem faster.

If you just do not like the service at Changelly and you want to share your opinion – select the Comment feedback type.

Fresco como el viento

5.62.58.*

(August 13, 2020 | 08:32)

It was a pretty good experience. I was attracted by the good rates of this platform, so I decided to use it to exchange btc to dash. I was a little afraid, but apparently in vain. The swap didn't last long and soon I received all the funds in full.

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Teddy Brock

80.75.64.*

(August 12, 2020 | 11:42)

For two years of using the exchange, different things have already happened, but if you look at it globally, you can conclude that it works perfectly. During all this time, only a few major delays happened (against the background of several hundred transactions). For the most part, the exchange rates were very good, and the technical support team was always sensitive to my requests and quickly helped to deal with difficulties.

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Freimaurerauge

5.62.41.*

(August 11, 2020 | 11:40)

A good exchange with an abundance of useful features. There is a convenient mobile application, the ability to set fixed rates and live chat with tech support. Everything works like a clock, so I see no reason to criticize this service.

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Sqerto Dayo

5.62.60.*

(August 10, 2020 | 11:21)

Almost 20 minutes to swap, so the excellent exchange rate did not even have time to significantly change. Thanks to which I got a quick and profitable LTC to BTC swap.

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Not-my-name

185.128.26.*

(August 7, 2020 | 20:19)

I love it when they perceive me as a person, and not faceless statistics. In the case of this service, it is the first option that works. Whenever I encountered difficulties, technical support workers were ready to help me and understand the essence of the problem. Not that there were a lot of them, but both times an individual approach was felt. Thank you for such a service.

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Pabolo-qusta

82.102.17.*

(August 6, 2020 | 08:53)

I've used Changelly to swap XRP to BTC. Coins came a little less than stated, but here it is all about a floating rate, so I have no complaints about this. The main thing is that the swap didn't take much time.

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Max

109.126.36.*

(August 6, 2020 | 08:06)

Don't quite understand why the exchanger doesnt work in compliance with the bestchange.com which claims "this changer doesn't fix the exchange rate in the order"
when i sent 0.05 btc in exchange for xrp, the rate was about 1907 xrp for the btc amount, and when, 10 hrs later, they send me something about 1908 xrp the call it "this changeer doesn't fix the exchange rate in the order" meanwhile at the very moment the exchange rate was 1932 for 0.05 btc (and I was checking the website carefully at the very moment). That is deceiving the customer. Leaving alone my payment of 0.5% for the deal itself, and 10 hours(!!!) of nurveous awaiting for the exchange completion. Still awaiting my 24 xrp according to the bestchange.com's claim. Even though the changelly.com's manager reports "This is not our platform, we can not be responsible for their work", changelly exchanger was primarly observed via bestchange.com. Thank you!

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Max

(August 6, 2020 | 08:17)

Don't quite understand why the exchanger doesnt work in compliance with the bestchange.com which claims "this changer doesn't fix the exchange rate in the order"
when i sent 0.05 btc in exchange for xrp, the rate was about 1907 xrp for the btc amount, and when, 10 hrs later, they send me something about 1908 xrp and they call it "this changeer doesn't fix the exchange rate in the order" meanwhile at the very moment the exchange rate was 1932 for 0.05 btc (and I was checking the website carefully at the very moment). That is deceiving the customer. Leaving alone my payment of 0.5% for the deal itself, and 10 hours(!!!) of nurveous awaiting for the exchange completion. Still awaiting my 24 xrp according to the bestchange.com's claim. Even though the changelly.com's manager reports "This is not our platform, we can not be responsible for their work", changelly exchanger was primarly observed via bestchange.com. Thank you!

Max

(August 6, 2020 | 08:19)

And if the rate goes down, they would send me less, according the ACTUAL RATE at the moment and the "Terms of use" at the exchanger's website

Admin BestChange.com

(August 6, 2020 | 11:31)

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Admin Changelly

(August 6, 2020 | 14:04)

Hello, Max!

We are sorry for the distress caused and have already forwarded your feedback for further investigation in order to clarify the discrepancy occurred. Our devs will check the issue shortly and we‘ll provide you with updates in the shortest terms possible. Hope for your patience!

Admin Changelly

(August 6, 2020 | 16:14)

Max,

We have conducted an internal investigation. Indeed, there was a technical error. We are really sorry that you had to face this issue and are ready to offer you a compensation. Our support team will contact you soon with a request for an address for compensation and other details.

Admin Changelly

(August 6, 2020 | 16:16)

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Kristina Gustafsson

128.127.105.*

(August 5, 2020 | 09:22)

Safe, fast and reliable. Regardless of the exchange pair and the current rate, I always received the number of coins declared by the platform in the shortest possible time.

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Baron Zemon

5.62.58.*

(August 4, 2020 | 09:35)

I've tried to buy btc here at a floating rate, while it is growing and it worked! Until now, the service has not failed me.

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My world is crypto

5.62.61.*

(August 3, 2020 | 10:20)

I was pleased with the simple registration procedure in the mobile app. Everything is done for your convenience. At times, I swap BTC to XMR here. Exchanges are quick and smooth.

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Monterey

5.62.62.*

(July 31, 2020 | 10:32)

Such an abundance of coins firmly riveted my attention to this service. One way or another, I often have to make swaps between a wide variety of coins, each of which is presented on this platform. More importantly, many of them have a good exchange rate.

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MaQuin

62.128.207.*

(July 30, 2020 | 11:27)

This exchange is recommended as the fastest and now I understand why. Several of my eth to btc exchanges completed as soon as possible (15-25 minutes). Everything went quickly, and in the appendage at a good exchange rate.

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Agua-viva grande

185.201.188.*

(July 29, 2020 | 07:58)

Almost two dozen transactions and still not a single delay, which is customary to intimidate people. Great exchange.

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Challenger

185.244.212.*

(July 28, 2020 | 09:22)

A cool mobile application and fast transactions are what you managed to bribe me with. Using this exchange is a pleasure.

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IgotCrypto

5.62.18.*

(July 27, 2020 | 11:04)

Useful service. I made several swaps and didn't meet any difficulties.

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Drunk-octopus

80.255.2.*

(July 25, 2020 | 13:05)

At first, I wanted to make an exchange at a floating rate and get the maximum benefit, but I decided to try the fix and realized that the difference was not big, but your transaction would be protected from a sharp jump in the rate. A nice addition to this was that the exchange lasted about 15 minutes.

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Only_Crypto

212.129.8.*

(July 24, 2020 | 09:14)

I read a variety of reviews about this exchange. Still, I decided to try to complete the transaction, which, as a result, I do not regret at all. This was probably the fastest swap in my memory.

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Gennation Kro

31.28.162.*

(July 23, 2020 | 09:38)

I read a variety of reviews about this exchange. Still, I decided to try to complete the transaction, which, as a result, I do not regret at all. This was probably the fastest swap in my memory.

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Orland-O-Bang

212.83.181.*

(July 22, 2020 | 10:42)

I tried to exchange eth to btc here.
I decided not to take risks with a floating rate and swap everything with a fixed one. As a result, I got exactly as much btc as they promised me. The swap was very fast.

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ParrotIsTheDestiny

5.62.43.*

(July 21, 2020 | 11:24)

Very fast swaps with a minimum of hassle. In addition, there are also good rates and low commissions. In words, it may sound suspicious, but in fact, it works great!

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Johmar Farud

5.62.60.*

(July 20, 2020 | 09:55)

I swapped eth to xmr, but something went wrong with the transaction and the coins did not reach the wallet. Of course, I got scared and turned to technical support. Thank God that they managed to quickly fix everything and figured out the transaction. As a result, I have all the coins, and even in larger quantities, because due to the delay, the exchange rate has changed in my favor. Well done!

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DogeIsFuture

192.99.89.*

(July 18, 2020 | 17:48)

Great company! I recommend everyone to use changelly for swaps. I sold my btc through them at a fixed but still profitable rate. Now at different times, I swap ripple, zcash, and eth. Always fast, always at the best rate. In addition, they have very responsive technical support, who is ready to help at any time.

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Pan Kutakan

84.17.55.*

(July 17, 2020 | 09:07)

I wanted to buy eth with fixed rates and was preparing for tangible commissions. The final rates pleasantly surprised me. Of course, they offer much more profitable floating rates, but the fixed values made me extremely pleased. In addition, all this does not take much time.

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DenoArkadia

80.255.13.*

(July 16, 2020 | 09:30)

I made two BTC to XMR swaps, and in both cases, everything went quickly and smoothly.

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Gian D. Venge

193.148.19.*

(July 15, 2020 | 09:04)

I've been with Changelly almost from the very beginning of its career. The service has had both ups and downs, but it makes me happy that now it has become a large and proven service in which all mechanisms work. Transactions are faster than ever, and rates are one of the most profitable.

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RomanXeder

5.62.63.*

(July 14, 2020 | 07:40)

The swap was quite smooth and fast. The service successfully dealt with the BTC to USDT exchange in a short time.

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Mia Adore

84.17.46.*

(July 13, 2020 | 09:27)

I have been using this exchange for a long time, so it's time to write a review. Speaking globally - everything is fine. The vast majority of translations do not take much time, the course is always very pleasant. Sometimes there are some delays, but you don’t notice them in the general background. The service is very good.

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X_RetoN_x

5.62.61.*

(July 10, 2020 | 08:04)

I've heard a lot of scary reviews about buying BTC for dollars. Personally, my swap went great. I would not call it completely instant, but I have not met many hours of delay. The exchange rate was more or less good. Though the fees could be lower.

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Horseman-of-crypto

5.253.207.*

(July 9, 2020 | 09:10)

Service, of course, is not perfect, but very decent. I often make swaps here. One of the last was the swap of USDT to BTC. It was quick and there were no difficulties with it.

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Hogger99

78.153.199.*

(July 8, 2020 | 08:45)

I'm very glad that I used your services. It was one of the fastest swaps I have ever made.

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