Exchange rates:
77854
Exchangers:
263
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E-Scrooge exchanger

Other
Status: active E-Scrooge reviews: 0/384
Exchange rates: 1575 Advanced Cash TS: 364
Reserve: $429 808 Perfect Money TS: 1.20
Age: 6 years 9 months WebMoney BL:
On BestChange: 5 years 8 months MyWOT rating: 3.0
Country: Germany Forums:
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Use this type of feedback only if get no money from the E-Scrooge exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange request number in this case – it will help the E-Scrooge administration solve the problem faster.

If you just do not like the service at E-Scrooge and you want to share your opinion – select the Comment feedback type.

* Request number:
 
Add a comment:
Gitesh 158.222.0.* (November 22, 2019 | 15:35)
Thank you so much! the exchange took place in an instant.
I was convinced that your exchanger you can trust!
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Ferdus 94.242.206.* (November 22, 2019 | 14:49)
Exchange very fast. Thanks Guys
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Fernando 89.238.178.* (November 22, 2019 | 02:20)
I have been waiting for hours, I have not liked the support for the chat and the status of my order can no longer be seen as before.
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Admin E-Scrooge (November 22, 2019 | 07:39)
Hello, Fernando!
We checked the chat operation.
You have received quality support and answers to all your questions.
At the end of the dialogue, you thanked the operator for their help.
1.Use this type of feedback only if get no money from the E-Scrooge exchanger after it is due.
The lead time for your order has not yet expired. No need to create a complaint.
The lead time for your order is up to 24 hours.

2. Dear clients! We have implemented automatic registration process on our web site. To register - just make your first order with us! Your account will be created automatically and your Login and Password will be sent to your e-mail address. After that, you may use provided login and password to authorize on our web site and monitor your orders in Personal Cabinet.

Administrator.
Claim cancelled
3
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Oscar Cipriano 83.224.159.* (November 20, 2019 | 22:44)
Today (20/11/2019) i try to get suppot with one operator called "Operator 3" and it will not give any assistence! Bad reply, rudeness and it will not solve my request!
I will never use this website! You lost one client! Have a very good nice day!
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Admin E-Scrooge (November 20, 2019 | 23:03)
Hello, Oscar Cipriano!
How do you have the nerve to write here?
You came to our website and started begging, brazenly asking for a cancellation of the commission for all your orders.
When you didnít like that the service canít go according to your proposed conditions, and indeed why would it?
You began to insult, humiliate and call names to the operator. Perhaps this is the level of your upbringing, but subboarding should be respected.
I want to inform you that you are blacklisted on our service.
Administrator.
Claim cancelled
3
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Make 162.247.74.* (November 18, 2019 | 10:44)
I have received money in a few hours. Converted Perfect Money to PayPal
Wish you a big sucess!
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Davide 5.90.143.* (November 16, 2019 | 22:56)
Can I get help from an admin? I was told that I did not pay but my XLMs now you have, I kindly ask that someone help me get them back, I can show you everything you want, order id: 3727916
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Admin E-Scrooge (November 18, 2019 | 18:06)
Hello, Davide!
We havenít received your coins from you, provide proof of your payment, give me Txid.

Administrator
Davide (November 19, 2019 | 13:52)
Thanks you , 124996314bff13719cea1503156e2e727076bb992ef4db9b2ee1206d7ae9e1e7
Admin E-Scrooge (November 19, 2019 | 17:26)
Davide,
You made a mistake, in numbers memo.
You sent your coins to another memo, so we didnít receive them.
Be careful next time.

Administrator.
Davide (November 19, 2019 | 17:35)
Can I get a refund? thank you very much
Admin E-Scrooge (November 19, 2019 | 17:39)
Davide, why are you asking me this question?
you did not send me your coins.
This question needs to be closed here.
Be careful next time.

Administrator.
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Ialley 185.22.65.* (November 12, 2019 | 13:19)
The exchanger has a very fast operations on exchange. A++
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Basford 134.209.47.* (November 8, 2019 | 12:36)
Best Money Exchange website. Recommended
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Jens 45.82.155.* (November 8, 2019 | 12:32)
I decided to try this exchanger and it didn't let me down. this service is wery reliable as for me.
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Ahmed 37.235.52.* (November 7, 2019 | 14:21)
The best PayPal exchange service.
I have already had exchanges more than 10 times. It was always fast for me.
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Morti 94.219.80.* (October 29, 2019 | 14:44)
Hello,
I put an order for exchanging btc to PayPal 15 hours ago. My btc transaction was confirmed after 1 hour. Website says it takes up to 30 minutes after the btc confirmation, but after 2 hours I didn't see money into my PayPal account. I contacted the support. He told me that my order is being processed and it will take a few more hours. After waiting 3 hours nothing happend. Support does not reply anymore.
Expand (1)
Admin E-Scrooge (October 29, 2019 | 14:49)
Hello, Morti!
Support is available for you 24/7.
If you have questions, then contact the online chat on the site.

Administrator
Claim cancelled
3
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Leonid 147.234.0.* (October 28, 2019 | 16:44)
Made payment 20 hours ago, support tells me always that it will happen in an hour, in 2 hours, and nothing happens. be aware

order 9462683
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Admin E-Scrooge (October 28, 2019 | 18:45)
Hello, Leonid!
We apologize for the delay.
We had minor technical difficulties in paying for your order and this caused a delay in the payment.

Your order has now been paid.

Administrator
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Andy 193.235.207.* (October 19, 2019 | 07:31)
Thanks for the great work!
Great service.
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Mahmood 107.175.38.* (October 14, 2019 | 11:54)
My money was received at the exact time.
Thanks so much for this deal. Now I will do exchanges with you always.
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Őalley 185.155.99.* (October 14, 2019 | 11:48)
Great exchange! The exchange is very fast!
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Gerage 93.99.104.* (October 10, 2019 | 15:10)
I am very happy about the exchange.
I exchanged my bitcoin for paypal and it's only about 15 minutes.

Thanks to the scrooge team
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Donald 104.185.101.* (October 5, 2019 | 03:53)
Hello, I put an order for exchanging XRP to paypal USD. The website says it would take around 5-30 minutes, however, approximately 7 hours has passed and the order is still not completed. The order number is #9352768 if an admin could help me that would be great.
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Admin BestChange.com (October 5, 2019 | 09:50)
Hello!

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
0
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Andrew 102.80.236.* (October 4, 2019 | 14:37)
My exchange has not gone through. And the customer service is very rude. I sent 500usdt and the guy denys having received it. But first he said they were processing it shortly and to my surprise the guy started speaking rudely and blocked me. Wen I tries to ask for their email address I send them clear snapshots those guy refused to send email. I have the snap shot and emails with me for my exchange. He has blocked me now. Exchange id is Order #0769562.
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Admin E-Scrooge (October 4, 2019 | 14:44)
Hello, Andrew!
That's right, the operator added your contact to spam. Because for an hour you fool your head. You were asked to send Txid to your operation, instead you go to complain. Please show Txid of your payment, everything is very simple.
Claim cancelled
Andrew (October 4, 2019 | 15:05)
Please my tx id order #0769562. You look at the email u sent me.

Hello!

your order #0769562 is accepted and will be processed shortly! please, track status and progress of all your orders using personal cabinet at our website https://e-scrooge.Is/ .

Attention! this e-mail has been sent automatically. Please don't try to answer it.

Thank you for choosing our company!
regards,
the e-scrooge team,
https://e-scrooge.Is/
Claim renewed
Admin E-Scrooge (October 4, 2019 | 15:09)
Andrew,
I will repeat again, show your payment Txid.
If you cannot provide this information, please do not reimburse the claim, because it has no reason to be true.
Claim cancelled
3
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Amar 185.65.206.* (October 1, 2019 | 16:34)
This exchanger offers fast transactions for reasonable fees.
I am convinced of this more than once
Good job
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JojoF 37.235.52.* (October 1, 2019 | 16:29)
Fast payments and very trusted support teamÖ Today - Tether to Payeer (10min)
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Micah Pinder 64.150.233.* (September 28, 2019 | 02:45)
Been waiting for over 6 hours with no results or feedback on ORDER #4712436
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Admin E-Scrooge (September 28, 2019 | 10:49)
Hello, Micah Pinder!
I apologize for the delay, there were technical difficulties.
Your order has been completed
Claim cancelled
3
CommentRemove
Ghooul 77.139.12.* (September 23, 2019 | 04:45)
Any chance to check 2670550 waited over an hour and no response from live chat
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Admin E-Scrooge (September 23, 2019 | 05:38)
Hello, Ghooul!
Read the exchange rules carefully before creating an order.
"Attention! Transaction will be processed after 2 network confirmations. Exchange rate will be finally fixed after 2 network confirmations"
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Nina 46.173.215.* (September 23, 2019 | 00:19)
Hello, I put an order for exchanging tether to paypal. In the website it says it takes 5-30 minutes and after I paid for the order the operator said it will take one hour. now more than 6 hours passed and no one answer me. There is no supporter! Why do you call it 24/7?! and why don't you do my order?
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Admin E-Scrooge (September 23, 2019 | 05:37)
Hello, Nina!
You were given all the information in an online chat.
For communication, you can use the chat on your order,
as well as the contacts section on our website.
Nina (September 23, 2019 | 10:40)
Dear Admin,
what do you mean that I were given all the information? my order number is #1291996. I put the order about 17 hours ago but it has not been completed. In the website it says that it takes 30 minutes. How long should I wait?
Admin E-Scrooge (September 23, 2019 | 14:04)
Nina, sorry for delay. Your order is completed.
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Bob 158.255.215.* (September 22, 2019 | 19:43)
A good exchanger with a convenient interface and minimal exchange.
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Bolifa 51.68.136.* (September 5, 2019 | 12:02)
ņdvantageous rate and fast application processing
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Nelea 109.248.11.* (August 21, 2019 | 07:32)
Fast and good value.USD Payeer to USD Paypal.
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Ri Bunagan 169.197.97.* (August 14, 2019 | 13:36)
Confirmed - very fast. Thank. My rating of A +++
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Ouazzani Ayoub 160.179.87.* (July 23, 2019 | 18:07)
I withdraw BTC to PayPal and it works instantly and without any issues. Very good service and professional support.
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Sahid 169.197.97.* (July 8, 2019 | 14:29)
Trustfull and responsive service. One of the BEST and oldest on this market. I've exchanged here since 2009 and they NEVER let me down. Thank you e-scrooge team and God Bless.
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Kirill 46.242.127.* (June 30, 2019 | 16:36)
I ask them to refund my money and they've stolen 7% of my XRP!!

I've send XRP for them with 2 days delay. They said, the course has changed and I can get 7% less money. But XRP has been grown all that days. They orrffer refund my money back to me and I've ask them for refunding. But they've stolen 7% of my initial XRP amount!!!
Do not beleive them & their course!!
Expand (1)
Admin E-Scrooge (June 30, 2019 | 18:22)
Hello, Kirill!
According to our customer return policy https://e-scrooge.is/Refundpolicy/EN. We can charge you 5% of your payment. Your refund was due to your fault. You agreed and asked for the return of your coins.
Screenshot http://prntscr.com/o8n82z

Regards,
Administration
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