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Updated:
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e-scrooge.is exchanger website screenshot

E-Scrooge exchanger

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Status: active E-Scrooge reviews: 03121400
Exchange rates: 1002 Volet TS: 1392
Reserve: $65 564 640 Perfect Money TS: 883.40
Age: 11 years 2 months WebMoney BL:
On BestChange: 10 years MyWOT rating: 3.1
Country: Estonia Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website E-Scrooge have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the E-Scrooge administrator resolve the problem more quickly.

If you didn't like the E-Scrooge's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Pavel 85.26.165.* February 1, 2024 19:28
Issue has been fully resolved
Changed eth to usdt. The rate claimed as the best but in fact, almost 100$ was "lost". Although the rate wasn't changed that much.
Expand (11)
E-Scrooge admin February 1, 2024 22:16
Hello Pavel,
We are very sorry that you were left upset.
Your payment was received after 40 network confirmations, this took time.
Your order has been processed at the best rate.
Claim solved
Pavel February 2, 2024 10:18
There was not such high volatility at that time.
Claim renewed
E-Scrooge admin February 2, 2024 14:00
Pavel, We look forward to your feedback
Claim solved
Pavel February 2, 2024 14:19
I already left it here.
Claim renewed
E-Scrooge admin February 2, 2024 14:27
Pavel,
Give us feedback by mail, we are waiting.
Thank you!
Claim solved
Pavel February 2, 2024 19:46
Which email should I use and why?
Claim renewed
E-Scrooge admin February 2, 2024 19:49
Pavel,
Please check your email. Support is waiting for a response from you by email. Contact us.
Claim solved
Pavel February 4, 2024 16:18
Да, все верно, как я и сказал — курс не настолько сильно изменился, чтобы так уменьшить выплату.
Claim renewed
E-Scrooge admin February 4, 2024 16:21
Pavel,
Please check your email. Support is waiting for a response from you by email. Contact us.
Claim solved
Pavel February 4, 2024 16:27
I replied already. No reaction.
Claim renewed
E-Scrooge admin February 4, 2024 16:51
Pavel, You have received a response to your email
Claim solved
3
CommentRemove
User 185.220.101.* December 3, 2022 02:52
This is a place that people will purposely make difficulties for refund. Every users need pay attention! give my money back!!!!!!!
Expand (7)
BestChange admin December 3, 2022 04:25
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
E-Scrooge admin December 3, 2022 06:36
Hello dear customer,
You were denied service 2 times. Your order is currently on hold. According to the AML policy, our service, as a provider of virtual assets, is obliged to check all suspicious transactions of virtual assets. During the verification, among other things, it is necessary to identify the user and establish the origin of the virtual asset. Also, for the period of the transaction verification, the virtual asset must be kept on the balance sheet. We are waiting for the requested information from you.

Best regards,
Administration
User December 3, 2022 07:10
Hi, this is not truth. I already send you my id and documents you needed. And I already told you how the funds come and explain to u what happening. So right now it seems just you guys are purposely make difficulties to me. Please just verify my information and cancel my order to return funds. Thank you.
E-Scrooge admin December 3, 2022 11:08
Hello dear customer,
You can spam here endlessly. Your order will be frozen until you pass the AML verification process.
Please read the terms of consideration of documents in our user agreement on the site.

Best regards,
Administration
User December 4, 2022 03:04
Hi sir, you are trying to clean yourself again. You are the one could decide who should pass the AML verification process. I already provide everything you need and clearly explain how my fund comes.I DON'T KNOW how exactly you want do again? I just want my money back and I definitely want choose your service again. Please say your request clearly and we could end this.
User December 4, 2022 03:15
And I want say I could pass all the banks, insurance company, other exchange's AML. I don't know why you treat me like this. Just pick one girl to rob? Do you actually knew how to do AML? Those company will never ask people to read user agreement on site other than explain to them.
E-Scrooge admin December 4, 2022 10:38
Hello dear customer,
You can spam here endlessly. Your order will be frozen until you pass the AML verification process.
Please read the terms of consideration of documents in our user agreement on the site.

Best regards,
Administration
0
CommentRemove
Paul 185.220.103.* November 27, 2022 04:54
Issue has been fully resolved
I send fund more than 12 hours ,but no fund back. ask online chat, no one here.
Expand (23)
E-Scrooge admin November 27, 2022 06:53
Hello Paul,

Yesterday you made fraudulent actions for our service! You tried to hack our site, then you did a DDoS attack! Instructions for your order are left in your personal account.
Claim solved
Paul November 27, 2022 08:30
Hi,sir. i am sure you made mistakes of my case.You could just let your security team to review my case.It's a script bug, you web service don't have API, so just i write script to create order. Unfortunately script has bug, so create a lot of orders here. But after that. I still have use your service , still send fund to your guys. right? So I' m really want to use your service cause you has very good comments in the past 7 years. your guys can be trust. very sorry for the create orders bug. And really sorry to cause confusion, but it really just a mistake. I have chat with your online customer service staff, he said will just return 5% fund to me which is too unfair and cannot be accepted. I use your service because I believed you guys can be trusted. Please kindly let your security team review my case fairly and return my funds completely.
Thank you very much for your kindly help and understanding.
Claim renewed
E-Scrooge admin November 27, 2022 08:33
Paul,
We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
Paul November 27, 2022 08:40
Ok sir as you know I just want to be fairly treated. If customer will lose their 95% money just because a little mistake when use your service, I believed all of them will unhappy to use your service again.
Claim renewed
E-Scrooge admin November 27, 2022 08:42
Paul,
We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
Paul November 27, 2022 08:53
"Send a screenshot from your wallet to my email support@e-scrooge.is. The screenshot should show the amount, date, our wallet and where you sent from.

After that, you will be refunded with a 5% deduction (according to my user agreement), based on fraudulent activities for our service. After which you will be blacklisted forever"

No matter how I expained you just reply this. You didn't let your secuirty team review my case fairly and just find a reason to robber my money. I start to use your service because I believe your guys can be trust. In this case, I think you are too unreasonable and do not treat your user fairly at all. I hope everyone can see my case and do not use their service as they will just find a reason to robber your money at all!!!!!
Claim renewed
E-Scrooge admin November 27, 2022 08:55
Paul,
We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
Paul November 27, 2022 08:59
Why cannot say public as I am the one to be rob money which is unreasonable. You ask me to communicate with your staff privite but he just don't listen and treat me all the time. This is a terrible website and I do want to warning users to be careful.
Claim renewed
E-Scrooge admin November 27, 2022 09:00
Paul,

We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
Paul November 27, 2022 09:05
I have use my personal account but I didn't receive my fairly treatment. Your staff is really impolite and reckless.No matter how I explained that I just want to use API service and just a little bug which didn't cause any of loss of your website. He just continue to say want to deduct 95% of my money which is unaccept as all!!!!! You guys looks like robbery right now and I do want to everyone to judge my case do be careful to use your service in the future.
Claim renewed
E-Scrooge admin November 27, 2022 09:06
Paul,
We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
Paul November 27, 2022 09:09
No. I know you want me not say anything to your rob activity. Your customer support like a robot and just want to deduct my money without explanation and reasons. I am really disappointing with your service and I do want to report this rob.
Claim renewed
E-Scrooge admin November 27, 2022 09:32
Paul,
We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
BestChange admin November 27, 2022 09:36
Good afternoon!

We have requested necessary materials to investigate the problem. We kindly ask both sides to wait until we have analyzed the information.

Best regards,
Administration of BestChange monitor
Paul November 27, 2022 09:48
Hi, Admin BestChange.com
Thank you very much for your kindly help and understanding.
What I want is just a fairly treatment other than a unreasonable robbery. I could offer any materials you want. Just kindly help to review it.

The truth is the website didn't have API service at all. I wrongly create 76 orders as I didn't find it worked. So I only paid one of the orders and it worked. For the rest of orders I didn't pay it on time as it is website bugs but I didn't cause any lose of the website and I didn't mean to attack the website at all. The named customer service didn't hear my explanation and didn't let their security team to review my case. They insist to deduct 95% of my money without reasonable explanation with I believe it is unacceptably at all. I will be robed about nearly 20000 USD without reasonable explanation. Please kindly help to solve my problem. Thank you very much for all your help!
Claim renewed
E-Scrooge admin November 27, 2022 13:54
Paul,

We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
Paul November 27, 2022 14:04
Hi, Admin E-Scrooge,
But your online chat didn't reply me.
I have double checked the user agreement it claimed that you will return my money fairly as long as I make the deal. I didn't find any rules claimed that I couldn't create API service for myself as long as I didn't to anything harmful with your website.
Claim renewed
E-Scrooge admin November 27, 2022 14:45
Paul,

We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
Paul November 28, 2022 02:30
Hi, do not try to rob me. I believe everyone know the truth. I just want my money back and you have no reason to deduct any of it.
Claim renewed
E-Scrooge admin November 28, 2022 02:52
Paul,

We do not provide customer support on this site.
Use your personal account on our website.
Claim solved
Paul November 28, 2022 07:58
Hi, Admin E-Scrooge,

I can't login my account, can't contact you for help.
Claim renewed
E-Scrooge admin November 28, 2022 08:07
Paul, Please Use Password Recovery
https://e-scrooge.is/uremember/EN
Claim solved
Paul November 28, 2022 15:14
I got my fund 95% back, thanks BestChange.com and E-scrooge admin.
3
CommentRemove
Farid 217.64.28.* September 23, 2022 12:58
Exchange time takes too long for simple exchange. ETH to ADV cash is taking 30 minutes! Besides their support is rude!
I said that I will never use this service and the operator responded "bye bye"
Very poor service
Expand (1)
E-Scrooge admin September 23, 2022 14:09
Hello, Farid,
Your coins have been received after 65 network confirmations. This information is posted on the site. After receiving your coins, the order is completed according to the rules, in 11 minutes.
Thank you!
0
CommentRemove
Nika 188.121.200.* July 20, 2022 08:21
Thank you very much, everything went quickly and clearly. I will contact you again!
Expand (0)
0
CommentRemove
Reza 5.202.69.* July 16, 2022 17:10
Thank you for depositing very quickly this time
Expand (0)
0
CommentRemove
Reza 51.158.70.* July 8, 2022 12:04
This site transferred money accurately and quickly. thank you
Expand (0)
0
CommentRemove
Victor Gitonga 197.156.134.* May 24, 2022 19:51
A quick exchange with Paypal from Africa Kenya,
You should trust these guys, they are the best. I didn't trust them at first, but, after trying, it went through and was first.
Happy Client (:
Expand (0)
0
CommentRemove
Boris 62.219.167.* March 15, 2022 19:59
Monero to paypal. the best price and quick process. recommend.
Expand (0)
0
CommentRemove
Javokhir 213.230.78.* March 10, 2022 20:46
Why do you need my e-wallet ? okay, even more important why copy/paste is not enabled for e-wallet address ? wtf is that ? who writes such long wallet address.

Do you guys do product analytics ? do you how you conversion drops after your ***** submission form ? i have never seen such stupid submission form ? please remove unnecessary fields in your submission form or fucking enable copy paste option
Expand (5)
BestChange admin March 10, 2022 20:59
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
E-Scrooge admin March 10, 2022 21:06
Hello, Javokhir!
Tell me your order number?
Claim solved
Javokhir March 11, 2022 18:35
I can't place order because of stupid submission form in which I have required to input every single character of long e-wallet. it is not allowing me to copy and paste it enable copy paste option to make users life easier and you guys also see drastic improvement in user conversion
E-Scrooge admin March 11, 2022 18:41
Javokhir,
Write to the support service on our website.
Javokhir March 12, 2022 08:40
I already wrote it, they didn't reply at all, that's why writing here. enable copy/paste option
3
CommentRemove
Boris 192.114.23.* March 6, 2022 13:33
Monero to paypal
I got the best course and speed proccesing. Thank you!
Expand (0)
0
CommentRemove
Frank Dean 85.117.116.* February 8, 2022 11:48
Very cool exchange. The site is convenient, the exchange is fast. I don’t know about managers, I didn’t have to contact, because everything works anyway.
Expand (0)
0
CommentRemove
Yakov 5.44.174.* January 5, 2022 05:37
An excellent exchanger, I advise everyone with a good exchange rate. Also, by my mistake, because of the wrong wallet, the money hung up, but the technical support wrote to me themselves and by joint efforts the order was changed and I received my payment!
Expand (0)
0
CommentRemove
Javanshir 185.233.182.* January 2, 2022 12:58
Momentalniy perevod na karty!spasibo za servis!
Expand (0)
0
CommentRemove
Rose 185.232.20.* December 12, 2021 16:51
I convert USDT to paypal using E-Scrooge . very nice online agent . thanks .
Expand (0)
0
CommentRemove
Tribeca 162.247.74.* November 14, 2021 04:24
Reliable exchanger, the exchange is completed without problems and quickly enough. The service works honestly. In general, I was pleased with the work of the exchanger.
Expand (0)
0
CommentRemove
Dave 81.218.192.* November 11, 2021 13:51
I'm greatly satisfied with the service and would like to recommend it to anyone. After trying different sites I can say with confidence that E-Scrooge offers fast and reliable service for big and small orders alike.
Thank you!
Expand (0)
0
CommentRemove
Md 193.37.33.* November 1, 2021 09:35
Truly customer-oriented service!
I used their service several times. They always give me fully convenient support and fast process.
I am really happy to be a member of that site.
Thank you E-Scrooge.
Expand (0)
0
CommentRemove
Ilya 151.115.60.* October 30, 2021 14:24
Got a dollar in your wallet in about 20 minutes. Satisfied, no complaints
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0
CommentRemove
Julian 193.239.232.* October 11, 2021 16:39
I got my money quickly. thanks
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0
CommentRemove
Victor 51.161.43.* October 4, 2021 05:06
Great exchanger. Changed BTC. Receieved the money within 15 minutes.
Expand (0)
0
CommentRemove
Stephan 109.70.100.* September 17, 2021 17:40
My problem was solved by support. I appreciate
Expand (0)
0
CommentRemove
Lee 185.220.102.* September 15, 2021 13:34
Have used a few times. So far so good.
Accidentally deleted an order after sending coins. Hopefully they can sort it out.
Expand (0)
0
CommentRemove
Semen 5.61.49.* September 8, 2021 09:35
The money was sent to BTC. There are more than 10 confirmations. The exchanger says that there are no confirmations. They asked for 2 confirmations, but they did not fulfill their duties. My mail is ignored. What should I do?
Expand (3)
E-Scrooge admin September 8, 2021 09:55
Hello, Semen!
We do not have this order number and there are no similar incidents. Carefully check where you placed your order.
Claim solved
Semen September 8, 2021 10:03
Yes, im sorry. It was another exchange. I will write there now.
E-Scrooge admin September 8, 2021 10:05
Semen, please delete your review
3
CommentRemove
Charro 45.153.160.* September 6, 2021 06:29
Best service I've used for PayPal service. It took less than one hour.
Expand (0)
0
CommentRemove
Kian 94.207.4.* July 28, 2021 12:25
Positive: its not 100% scammers
negative: 8 days long- 11% fee charges feels like 4% of scam in each transaction (more than what i was expecting )
first of thanks god i received money, i was so suspicious that if the send the money
transaction date: 17-july-2021
received amount in: 25- July -2021 (8 days)
transaction amount: 350 USDT >> PayPal dollar 327
amount received after PayPal charges deduction 313$
almost 11% fee on 350$ which is a lot ! and also it mentioned receivables is 327 after charges , it should be 327 after allll charges
I try to not to use these service, until its necessary
Expand (1)
E-Scrooge admin July 28, 2021 12:38
Hello, Kian!
From what you wrote above, we see that you have little experience with PayPal, you have not used it before.
We paid for your order in full 327$. We immediately write on our website that the PayPal system can collect commission from the recipient.
You can find the answer to this question on the Internet or in the PayPal system support service. If you are using the system for the first time, we recommend that you study their terms of use. No need to blame us for this.
We wish you a good day.

E-Scrooge.is
Claim solved
3
CommentRemove
Cyanide 188.19.251.* July 19, 2021 06:18
I send 3.6 eth to them,but they never redeemed it and never refunded me. No email reply,no customer service,it's horrible.
Expand (0)
0
CommentRemove
Kirill 31.8.254.* July 15, 2021 14:35
ETH arrived very quickly, in just 15 minutes. The first time I made such transactions and was a little worried, but everything went smoothly, I will continue to use this exchanger. Now I'm waiting for a discount for the added review.
Expand (0)
0
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Alex Summers 94.181.24.* July 11, 2021 10:01
I want to recommend this website to anyone who wants to make a quick exchange! Thx!
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0
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Poli 62.122.0.* July 3, 2021 18:17
Friendly, adequate and competent support. Knows how to quickly solve not quite standard situations. I'm happy with everything. Thx!
Expand (0)
0
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Max 195.138.87.* July 2, 2021 11:32
I have had a problem with my bank for two weeks and couldn’t complete my order, these guys helped me and were patient, on their side they were very fast and precise! Best exchange! Recommended!!!!!
Expand (0)
0
CommentRemove
Twinx 109.70.100.* July 2, 2021 06:03
Exchanging xmr to btc and didn't receive my coins for 9 hours. Website support is unavailable. They don't answer emails
Expand (1)
E-Scrooge admin July 2, 2021 06:07
Hello, Twinx!
There is an online chat for instant support. Your order was completed 9 hours ago.
TX fe9ed62a3f004c8336718eec7dff5997efc5ee92f05fba580e983469931719c0
Claim solved
3
CommentRemove
15 pages: 151413105



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