E-Scrooge exchanger

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello dear customer,
You were denied service 2 times. Your order is currently on hold. According to the AML policy, our service, as a provider of virtual assets, is obliged to check all suspicious transactions of virtual assets. During the verification, among other things, it is necessary to identify the user and establish the origin of the virtual asset. Also, for the period of the transaction verification, the virtual asset must be kept on the balance sheet. We are waiting for the requested information from you.

Best regards,
Administration

Hi, this is not truth. I already send you my id and documents you needed. And I already told you how the funds come and explain to u what happening. So right now it seems just you guys are purposely make difficulties to me. Please just verify my information and cancel my order to return funds. Thank you.

Hello dear customer,
You can spam here endlessly. Your order will be frozen until you pass the AML verification process.
Please read the terms of consideration of documents in our user agreement on the site.

Best regards,
Administration

Hi sir, you are trying to clean yourself again. You are the one could decide who should pass the AML verification process. I already provide everything you need and clearly explain how my fund comes.I DON'T KNOW how exactly you want do again? I just want my money back and I definitely want choose your service again. Please say your request clearly and we could end this.

And I want say I could pass all the banks, insurance company, other exchange's AML. I don't know why you treat me like this. Just pick one girl to rob? Do you actually knew how to do AML? Those company will never ask people to read user agreement on site other than explain to them.

Hello dear customer,
You can spam here endlessly. Your order will be frozen until you pass the AML verification process.
Please read the terms of consideration of documents in our user agreement on the site.

Best regards,
Administration

Hello Paul,

Yesterday you made fraudulent actions for our service! You tried to hack our site, then you did a DDoS attack! Instructions for your order are left in your personal account.

Hi,sir. i am sure you made mistakes of my case.You could just let your security team to review my case.It's a script bug, you web service don't have API, so just i write script to create order. Unfortunately script has bug, so create a lot of orders here. But after that. I still have use your service , still send fund to your guys. right? So I' m really want to use your service cause you has very good comments in the past 7 years. your guys can be trust. very sorry for the create orders bug. And really sorry to cause confusion, but it really just a mistake. I have chat with your online customer service staff, he said will just return 5% fund to me which is too unfair and cannot be accepted. I use your service because I believed you guys can be trusted. Please kindly let your security team review my case fairly and return my funds completely.
Thank you very much for your kindly help and understanding.

Paul,
We do not provide customer support on this site.
Use your personal account on our website.

Ok sir as you know I just want to be fairly treated. If customer will lose their 95% money just because a little mistake when use your service, I believed all of them will unhappy to use your service again.

Paul,
We do not provide customer support on this site.
Use your personal account on our website.

"Send a screenshot from your wallet to my email support@e-scrooge.is. The screenshot should show the amount, date, our wallet and where you sent from.

After that, you will be refunded with a 5% deduction (according to my user agreement), based on fraudulent activities for our service. After which you will be blacklisted forever"

No matter how I expained you just reply this. You didn't let your secuirty team review my case fairly and just find a reason to robber my money. I start to use your service because I believe your guys can be trust. In this case, I think you are too unreasonable and do not treat your user fairly at all. I hope everyone can see my case and do not use their service as they will just find a reason to robber your money at all!!!!!

Paul,
We do not provide customer support on this site.
Use your personal account on our website.

Why cannot say public as I am the one to be rob money which is unreasonable. You ask me to communicate with your staff privite but he just don't listen and treat me all the time. This is a terrible website and I do want to warning users to be careful.

Paul,

We do not provide customer support on this site.
Use your personal account on our website.

I have use my personal account but I didn't receive my fairly treatment. Your staff is really impolite and reckless.No matter how I explained that I just want to use API service and just a little bug which didn't cause any of loss of your website. He just continue to say want to deduct 95% of my money which is unaccept as all!!!!! You guys looks like robbery right now and I do want to everyone to judge my case do be careful to use your service in the future.

Paul,
We do not provide customer support on this site.
Use your personal account on our website.

No. I know you want me not say anything to your rob activity. Your customer support like a robot and just want to deduct my money without explanation and reasons. I am really disappointing with your service and I do want to report this rob.

Paul,
We do not provide customer support on this site.
Use your personal account on our website.

Good afternoon!

We have requested necessary materials to investigate the problem. We kindly ask both sides to wait until we have analyzed the information.

Best regards,
Administration of BestChange monitor

Hi, Admin BestChange.com
Thank you very much for your kindly help and understanding.
What I want is just a fairly treatment other than a unreasonable robbery. I could offer any materials you want. Just kindly help to review it.

The truth is the website didn't have API service at all. I wrongly create 76 orders as I didn't find it worked. So I only paid one of the orders and it worked. For the rest of orders I didn't pay it on time as it is website bugs but I didn't cause any lose of the website and I didn't mean to attack the website at all. The named customer service didn't hear my explanation and didn't let their security team to review my case. They insist to deduct 95% of my money without reasonable explanation with I believe it is unacceptably at all. I will be robed about nearly 20000 USD without reasonable explanation. Please kindly help to solve my problem. Thank you very much for all your help!

Paul,

We do not provide customer support on this site.
Use your personal account on our website.

Hi, Admin E-Scrooge,
But your online chat didn't reply me.
I have double checked the user agreement it claimed that you will return my money fairly as long as I make the deal. I didn't find any rules claimed that I couldn't create API service for myself as long as I didn't to anything harmful with your website.

Paul,

We do not provide customer support on this site.
Use your personal account on our website.

Hi, do not try to rob me. I believe everyone know the truth. I just want my money back and you have no reason to deduct any of it.

Paul,

We do not provide customer support on this site.
Use your personal account on our website.

Hi, Admin E-Scrooge,

I can't login my account, can't contact you for help.

Paul, Please Use Password Recovery
https://e-scrooge.is/uremember/EN

I got my fund 95% back, thanks BestChange.com and E-scrooge admin.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello, Javokhir!
Tell me your order number?

I can't place order because of stupid submission form in which I have required to input every single character of long e-wallet. it is not allowing me to copy and paste it enable copy paste option to make users life easier and you guys also see drastic improvement in user conversion

Javokhir,
Write to the support service on our website.

I already wrote it, they didn't reply at all, that's why writing here. enable copy/paste option

Hello, Semen!
We do not have this order number and there are no similar incidents. Carefully check where you placed your order.

Yes, im sorry. It was another exchange. I will write there now.

Semen, please delete your review

Hello, Kian!
From what you wrote above, we see that you have little experience with PayPal, you have not used it before.
We paid for your order in full 327$. We immediately write on our website that the PayPal system can collect commission from the recipient.
You can find the answer to this question on the Internet or in the PayPal system support service. If you are using the system for the first time, we recommend that you study their terms of use. No need to blame us for this.
We wish you a good day.

E-Scrooge.is

Hello, Twinx!
There is an online chat for instant support. Your order was completed 9 hours ago.
TX fe9ed62a3f004c8336718eec7dff5997efc5ee92f05fba580e983469931719c0