Information from the exchanger administration(own it?)
E-Scrooge is an exchange service working with all major e-currencies. We support: Western Union, MoneyGram and etc., huge variety of exchange option. Buy, sell and exchange your e-currency with us and experience our competitive rates and an individual approach to every customer. Our support is online 24/7/365 to help and process your orders quickly and reliably.
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* Order number:
Please indicate your exchange order number
Use this type of feedback only if get no money from the E-Scrooge exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
Make sure that you specify the exchange order number in this case – it will help the E-Scrooge administration solve the problem faster.
If you just do not like the service at E-Scrooge and you want to share your opinion – select the Comment feedback type.
Add a comment:
(April 2, 2020 | 16:50)
I exchanged bitcoin for euros, money was sent to a paypal wallet within an hour.
(March 30, 2020 | 19:38)
Sent usdt within one hour, the exchange rate is the best on this monitoring.
(March 27, 2020 | 13:53)
They stole my money.
I tried to exchange BTC to Paypal (EUR), order #9385683
I'm currently waiting for my money for 2 days already. They don't tell me any updates or my order status.
The support operator is very rude. He's just mocking on me every time I write in the live chat (operator #3, that's all I know about him).
I demand my money and the compensation of the inconvenience I've faced.
(March 26, 2020 | 18:56)
Within an hour, we made a transfer to a dollar card, the exchange rate is one of the best on monitoring
(March 22, 2020 | 12:36)
Thanks, the money received on the card within an hour.
(March 17, 2020 | 17:01)
Ripple - visa usd, the transaction was completed within an hour.
(March 10, 2020 | 09:00)
Btw, Can you help me 1 thing
(February 13, 2020 | 20:29)
Last night I made an order with the company from Perfect Money USD to PayPal EUR, the transaction was indicated (in average 30 min.) The money was transfered, but nothing happened. Afetr about 1 hour waiting I contacted the online support, I was informed that it is not 30 minutes, but usually 24 hours. OK. After 24h nothing still. I contacted the support again, and was informed that because of technical problem I will get a refund (I contacted them, not thy contacted me!!!). I got a refund to Perfect Money. For me this costed 137.68 USD, and I got refunded 135.67 USD. So because of their "technical problem" I will have to pay 2 USD ... this is the end of the story? Is it fair? Can this be called a fair way of business? Not in Europe I think!
(January 23, 2020 | 09:43)
I have received the money from them!
(January 9, 2020 | 19:12)
I tried the service, in the FAQ, a paypal payment suppose to take up to 24h , its more the 35 hours now, and each time i talk to customer service, they keep telling me that my order will be completed in the next hour.......
I DONT recommend this website.... no trust in them,,,,,,,
I lost my crypto.... :(
operator 8: We will try to complete your order soon, thanks for waiting.
Chat was transferred to agent Operator 3
I apologize for the delay, your order will be completed within the next hour. I apologize again for the delay
Your order will be completed within the next 40 minutes, please do not have much heat. I apologize for the delay
you order in process!!!
...................... still nothing in my paypal account and the order still in process...........
(December 4, 2019 | 21:17)
More than 24 hours have passed and the payment has not been processed, in the chat they say that for new transactions it is instantly, but for the previous one I must wait
(November 30, 2019 | 09:21)
It is awful! The service just screwed me over for 220 euros! I initialized exchange process from BTC to Euro PayPal, it has been already more than 12 hours since I started the process and nothing changed to its status! I was about to donate money for a person with cancer desease who really needs it,but I just simply lost my money and support just send me the same messages that it "will take 24 hours, but usually 30 minutes!". Admin reply me ASAP, we need to settle this question down!
(November 22, 2019 | 02:20)
I have been waiting for hours, I have not liked the support for the chat and the status of my order can no longer be seen as before.
(November 20, 2019 | 22:44)
Today (20/11/2019) i try to get suppot with one operator called "Operator 3" and it will not give any assistence! Bad reply, rudeness and it will not solve my request!
I will never use this website! You lost one client! Have a very good nice day!
(November 16, 2019 | 22:56)
Can I get help from an admin? I was told that I did not pay but my XLMs now you have, I kindly ask that someone help me get them back, I can show you everything you want, order id: 3727916
(October 29, 2019 | 14:44)
I put an order for exchanging btc to PayPal 15 hours ago. My btc transaction was confirmed after 1 hour. Website says it takes up to 30 minutes after the btc confirmation, but after 2 hours I didn't see money into my PayPal account. I contacted the support. He told me that my order is being processed and it will take a few more hours. After waiting 3 hours nothing happend. Support does not reply anymore.
(October 28, 2019 | 16:44)
Made payment 20 hours ago, support tells me always that it will happen in an hour, in 2 hours, and nothing happens. be aware
(October 10, 2019 | 15:10)
I am very happy about the exchange.
I exchanged my bitcoin for paypal and it's only about 15 minutes.
Thanks to the scrooge team
(October 5, 2019 | 03:53)
Hello, I put an order for exchanging XRP to paypal USD. The website says it would take around 5-30 minutes, however, approximately 7 hours has passed and the order is still not completed. The order number is #9352768 if an admin could help me that would be great.
(October 4, 2019 | 14:37)
My exchange has not gone through. And the customer service is very rude. I sent 500usdt and the guy denys having received it. But first he said they were processing it shortly and to my surprise the guy started speaking rudely and blocked me. Wen I tries to ask for their email address I send them clear snapshots those guy refused to send email. I have the snap shot and emails with me for my exchange. He has blocked me now. Exchange id is Order #0769562.
(October 1, 2019 | 16:34)
This exchanger offers fast transactions for reasonable fees.
I am convinced of this more than once
(October 1, 2019 | 16:29)
Fast payments and very trusted support teamÖ Today - Tether to Payeer (10min)
(September 28, 2019 | 02:45)
Been waiting for over 6 hours with no results or feedback on ORDER #4712436
(September 23, 2019 | 04:45)
Any chance to check 2670550 waited over an hour and no response from live chat
(September 23, 2019 | 00:19)
Hello, I put an order for exchanging tether to paypal. In the website it says it takes 5-30 minutes and after I paid for the order the operator said it will take one hour. now more than 6 hours passed and no one answer me. There is no supporter! Why do you call it 24/7?! and why don't you do my order?
(September 22, 2019 | 19:43)
A good exchanger with a convenient interface and minimal exchange.
(September 5, 2019 | 12:02)
ņdvantageous rate and fast application processing
(August 14, 2019 | 13:36)
Confirmed - very fast. Thank. My rating of A +++
(July 23, 2019 | 18:07)
I withdraw BTC to PayPal and it works instantly and without any issues. Very good service and professional support.
(July 8, 2019 | 14:29)
Trustfull and responsive service. One of the BEST and oldest on this market. I've exchanged here since 2009 and they NEVER let me down. Thank you e-scrooge team and God Bless.