E-Scrooge exchanger

Hello, Yurii!

Verification module should work fine. One client just used it - reporting no issue. If you experience this problem in future - pls contact our operator.

Thank you in advance

Thanks for the response, I will try during the next exchange

Hello, Selorm!

As we repeatedly discussed in the chat with you: Requesting swift copies is not so easy as the transfer was executed via Visa or Mastercard and it isn't a classical swift transfer. We think that your bank has created this issue, but however, on your request, we demanded an investigation in our payment processor. The investigation may last up to 1 month. When we have some official results we will pass it to you by mail.

Hope for your understanding!

Thanks for the feedback,
But would kindly like to plea, if the process could be fast forwarded, since I'm a student in another country and I'm expected to pay my fees and other bills with those funds I have currently run out of excuses, So would kindly like to request for the swift copy generation process be fastfowwarded

Hello Selorm,

We're on this issue. The investigation is on and we cant help to speed it up. We will inform you when we have any updates.

Regards

Hello Selorm,

Investigation has finished and it's results support the fact that funds has been sent to your card successfully. We sent you an email with operation codes that should be used for tracking.

Please contact your bank for further assistance.

Regards

Kindly resend it, haven't received it yet please elishaadablanu@gmail.com

Selorm,

Email has been sent to elishaadablanu@gmail.com

Please check spam folder.

Thanks e-scrooge I confirm the receipt of email for order 4386897 # 3U43A4 transaction details, kindly help to retrieve the 2nd transaction with order 4789212 # 4UN0Y2

Regards

Received this feedback from my bank

Dear Sir,

We have not received any USD 523.20 in our NOSTRO ACCOUNT. You are requested to contact your remitting Bank for further info.

REGARDS

PARVEEN YADAV

AM

NRI CELL

01244126274

Hello Selorm,

Investigation has finished and it's results support the fact that funds has been sent to your card successfully. We sent you an email with operation codes that should be used for tracking (SWIFT copy data).

Apparently there is some misunderstanding in your bank.

Please contact your bank for further assistance. We cant do anything more to support your issue.

Regards

Hello, Selorm!

Your payment was completed from our side and you have been provided with receipts confirming that. Since funds has not returned we can not refund your payment. Delay may be related to multiple factors that normally are due to client account limits or recipient bank policy. However, if your bank refused transfer it may take up to 30 days for funds to come back. Yet, there is no way for funds to disappear. They either will fund your account or will return to us. In both cases you will get it. We are sorry for your inconvenience.

Regards,
Administration

Hello e-scrooge,
It is over 4months now and i still havent received my funds, i got some receipts from e-scrooge(order 4386897 # 3U43A4, order 4789212 # 4UN0Y2) but it wasnt helpful for my bank in tracking the transactions..they request for a swift copy from e-scrooge if it was done through bank channel but the support itsnt so helpful, i get the same unhelpful information over and over again..this is really getting frustrating, bestchange.

Kindly look into this urgently.

Hello, Claudio!

Unfortunately, due to technical reasons we were forced to make a refund of you tokens.

Our apologies for inconvenience caused.

I can understand technical problems, but do you have a deadline for you send my coins? We can't see any information about this refunds on ZEC block explorer.

Claudio, return was completed immediately after receiving from you coins.
http://prntscr.com/k6ccjn
Our apologies for inconvenience caused.

Hello, Serg!
Please tell us your order number?

Sincerely,
Admins

Quien me explica bien como ganar dinero aca