FixedFloat exchanger

Seamless crypto experience. Processed my Litecoin order automatically in minutes.

FixedFloat froze my order for an AML check and has been holding my funds with no decision and no deadline.

Order ZD153B, deposit sent on 11.09.2026. The order was frozen before the exchange was made. I fully cooperated with their compliance: I provided the complete on chain history of the funds, wallet screenshots, and a cryptographic signature published on Etherscan that mathematically proves ownership of my wallet. They ignored it.

I answered every question they asked. Since then I only get template replies. On 16.09 they wrote they cannot specify any time frame for the verification.

I no longer want the exchange. I demand a full refund. FixedFloat already has everything needed for the verification.

Super fast deposit and payout for TRX. Lived up to its great reputation.

Top rates and zero hidden surprises. Highly reliable automated exchanger.

Very user-friendly platform. Made my Solana exchange completely stress free.

My exchange went super fast. I'll recommend it to my friends.

I have been interacting with this exchange office for several months now. I exchanged a very large amount through several orders in order not to exceed the Travel Rule limit. The service froze all my exchanges and offered to check them. After a month of complete and consistent provision of all data, documents, screenshots and videos, there is zero information. The last video, which was provided to the exchanger two weeks ago, has no response.

I have fulfilled all applicable requirements regarding the provisions of FATF legislation, and I have provided you with ALL the NECESSARY information in a timely and complete manner. However, I have to wait for your service to "process" another additional request for several weeks, which you could verify in 1 hour.

The amount of the claim in your favor is more than 240 thousand dollars. I advise all potential clients to pay attention to my case.

Another flawless transaction! Keeps things simple and transparent.

Quick, secure, and hassle-free. Processed my TRX transfer instantly.

Super clean interface and great exchange rates for TRX.

Swapped SOL in under 3 minutes. Hands down one of the best exchangers.

Had a minor question about my pool payout and chat resolved it immediately.

Love how quick everything is. No annoying verification loops, just swapping.

Best rates for POL conversion instantly without hidden fees. Great service!

Automated TRX swap via FixedFloat worked like a charm. Super smooth!

I am filing a formal complaint against the exchange service FixedFloat for the XMR-to-USDT (ERC-20) exchange pair. Subsequently, I conducted an AML (Anti-Money Laundering) risk assessment using licensed analytical services—specifically CoinKYT and BitOK. An independent audit unequivocally demonstrated that the assets have a direct link (exposure) to the "Sanctions" risk category at a level of 5.3%. Under international compliance standards, any direct link to sanctioned entities poses an immediate risk of asset freezing by centralized exchanges (CEXs) and regulated custodians. I contacted FixedFloat support requesting that the received assets be exchanged for "clean" ones (with zero risk exposure in the "High Risk" or "Sanctions" categories) or that the original funds be refunded in full. Support flatly refused to cooperate or resolve the issue, stating that they were indifferent to where I might lodge a complaint regarding these actions. These actions directly violate the safety policies of the aggregator BestChange. FixedFloat is deliberately shifting regulatory, legal, and financial risks onto the end customer while refusing to professionally resolve the situation. All correspondence logs, timestamps, and official AML PDF reports from CoinKYT and BitOK have been documented and will be provided to the BestChange administration upon request. I ask the BestChange administration to intervene and require FixedFloat to either replace the high-risk tokens with verified "clean" assets or refund the original deposit in full.

I've used the exchanger many times, and everything has always been fine, always instant. But one day, my order was blocked, they said my wallet had a high AML and asked me where the money came from. I provided all the evidence, screenshots, and videos. They said their partners had to check everything and that was it... There's no more information, and I don't know how long I'll have to wait... There's no money, and they're not giving refunds. The exchanger is very good, but for now, this is the situation. The amount is about $500. I hope this situation is resolved quickly.

Fast exchange! My POL arrived in under 5 minutes. Highly recommend.

Fast and reliable exchange service, everything went smoothly and without any delays. Completed in just a few minutes, highly recommend!

Safe, honest, and straightforward service. Exchanged without any issues.

Exchanged LTC to POL without issues. Fast confirmation and execution.

Always offers competitive rates compared to other instant platforms on BestChange.

Quick conversion from POL to TRX. Transaction hash was provided immediately.

Scanning the QR code on checkout made the transfer effortless and foolproof.

Fully automated system. Sent the payment and got my confirmation hash in seconds.

Great experience swapping LTC to TRX. Fast, transparent, and accurate as always.

The live order tracking page is super convenient. Updates automatically step-by-step.

Swapped TRX to LTC. Impressed by the processing speed and clean UI.

Unfortunately, I am once again dealing with a compliance freeze at FixedFloat, this time involving approximately **$19,000 USDT**.

They responded quickly to my initial email, but after that, communication became extremely slow. I understand that compliance checks can take time, but when this amount of money is blocked, customers deserve timely and meaningful communication—especially when they are actively cooperating and trying to provide everything requested.

My previous case was eventually resolved and my funds were returned, and I publicly acknowledged that. I sincerely hope this case is resolved quickly as well, but FixedFloat really needs to improve communication during these reviews.

Cross-chain swap from POL to SOL executed flawlessly. High liquidity for these assets.

Been using this exchanger regularly for months. Never had a single stuck order.

My funds were holded by aml, but my walet is completely clear and low risk. Support said they going to talk to me only via email and asked to wait a few hours. Its unacceptable. Money are on hold with no reason. Refund my funds.

Top tier exchanger! Sent LTC and received POL into my wallet without any delays.

Here will be long explanation, but they are just ***. So i did exchange from usdt to gram, it should be sent to *** wallet, unfortunately i missed to fill in memo so *** support said that it can't be added to my balance, so they will return it to the wallet it was sent from, i agreed and asked them to do that. After i wrote to ff and asked to chenge gram address so i can receive my coins, they assured me they will do ( in website live chat ). After *** confirmed they sent coins back, they provided me with transaction details in the letter to the email ( from ***). And here ff started their dance. So first of all they asked me to ping them back on live chat on the website when *** sent coins back, i did. They said i should write to the support main and they will manage that there. I wrote ( of course it was 2 days long respond ) letter where i described precisely what happened, added links to all the transactions. They said no, *** should write us on [email protected] and confirm that they sent. I forwared them all the messages from *** support ( again, there is visible who sent me this***, when and what they said, it's original letters from *** they wrote me ), so fixedfloat responded on that no, *** should write us on our email and then we'll see are we able to do something. Okay, i asked *** support to send email to ff with details of the transaction and *** support answered what? of course that they can do conversations only with me, they can't write to third party with my ticket details. I guess ff knows that and just *** people, so it's your choice are they responsible enough to deal with. Btw, if some screenshots needed — just ping me and i'll provide.

Exchanged on mobile while commuting. Responsive site and smooth processing.

Transparent rates shown upfront. What you see on the screen is exactly what arrives.

Remarkable speed on TRX to SOL exchange! Processed within just afew confirmations.

Smooth process without forced sign-ups or extra identity verifications. Very private.

Clear breakdown of network fees for POL. No hidden deductions at all.

Avoid this exchange. My funds have been frozen for nearly two months, and I’ve received only vague, unhelpful responses from support. To my knowledge, no law enforcement or regulatory agency has been involved, and I have not been given any valid reason for the freeze. Communication has been poor, and resolving the issue has been extremely difficult. Based on my experience, I do not consider this platform trustworthy.

Swapped SOL for POL effortlessly. Excellent liquidity and zero slippage.

Had a small query regarding transaction status, live chat helped in under 2 minutes.

Opered for floating rate on TRX to POL swap and saved a bit on fees. Great service!

Clean and straight-to-the-point layout. No clutter, easy to navigate on desktop.

Super fast exchange! Transferred funds and got them credited within 3 minutes.

As a first time crypto user, I have to say that the whole process of swapping BTC to XMR was so easy with Fixed Float — the whole process was simple and from start to finshed confirmation was less than an hour using a mid-range fee selector. Looking forward to trading again!

The review has been taking a very long time.
Customer support says I need to wait, but it's unclear how much longer I have to wait.
I have already provided all the requested documents.

Converted LTC to TRX seamlessly. Fully automated system with instant payout.

Fast verification, smooth UX, and instant crypto transfer. Couldn't ask for a better exchange experience!

Extremely efficient platform. The entire operation took under five minutes from start to finish.

Super simple layout and really solid execution. Will definitely be coming back for future trades.

Rate stayed locked and the balance updated quickly. Couldn't ask for a smoother transaction.

Done in a flash! Payout was 100% spot on.

Fastest transfer I've done this week. Everything matched up to the exact cent. Highly impressed with how efficient it is.

They have my XMR. Both the hash and the private key were provided for verification. I sent the Monero after the 30-minute window had closed, but that’s not prohibited by their service. Now they’re telling me that “the technical parameters of the received Monero transaction differ from those expected for my order.” I think this is complete nonsense. Just complete the exchange!

Everything updated in real-time on the status page, I wasn't left guessing. Fast execution and zero hassle)

Got the funds in minutes. Works great.