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Kassa exchanger
Go to the Kassa site
Information from the exchanger administration
Kassa - a single currency exchange of the European level.
Leave feedback about the exchanger
Our service ensures the security of your data and funds. User-friendly interface for regular exchange. Full adaptation for mobile devices. Warm customer service. Best courses every day. Purchase cryptocurrency cards Visa / MasterCard and the MIR. Here you can exchange: Bitcoin, Ethereum, Ripple, Litecoin, Dash, Ethereum Classic, Bitcoin Cash, Zcash, Monero, Tether, Neo, Perfect Money USD, Perfect Money EUR, Payeer USD, Payeer RUB, Payeer EUR, AdvCash USD, AdvCash RUB, AdvCash EUR, SberOnline RUB, Tinkoff RUB, Alfa Bank RUB, Visa/MasterCard RUB, Visa/MasterCard EUR, Visa/MasterCard KZT, Sberbank KZT, Halyk Bank KZT, QazKom Bank KZT, Forte Bank KZT, Visa/MasterCard UAH, Privat 24 UAH. We work daily from 07:00 to 23:00. Technical support: support@kassa.cc telegram : https://t.me/kassasupportbot Online chat on the site kassa.cc Other
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| Status: | active | Kassa reviews: | 0/49 | |
| Exchange rates: | 445 | Advanced Cash TS: | 40 | |
| Reserve: | $74 276 | Perfect Money TS: | 2462.40 | |
| Age: | 6 years 7 months | WebMoney BL: | — | |
| On BestChange: | 6 years 6 months | MyWOT rating: | 3.5 | |
| Country: |  |
Netherlands | Forums: | — |
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Use this type of feedback only if you get no money from the Kassa exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed. Make sure that you specify the exchange order number in this case – it will help the Kassa administration solve the problem faster. If you just do not like the service at Kassa and you want to share your opinion – select the Comment feedback type. |
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Add a comment:
Dear Kassa!
I have a transaction exchange PM to USDT about 4000$. It' s make about 3 hour but i still not receive USDT to my wallet. it's processing. Last time, only 10 minutes it's complete.
Pls check for me this Order : ¹1665751051402
I have a transaction exchange PM to USDT about 4000$. It' s make about 3 hour but i still not receive USDT to my wallet. it's processing. Last time, only 10 minutes it's complete.
Pls check for me this Order : ¹1665751051402
| Admin BestChange.com | October 14, 2022, 19:51 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Admin Kassa | October 15, 2022, 09:46 |
Hello Autopaypm,
Your transaction has been checked by the Perfect Money security service. We did not receive your funds within 3 hours, but as soon as this happened, your application was restored for exchange, the funds for it were paid.
If you still have any problems or questions, please contact us by email support@kassa.cc or in an online chat on the website Kassa.cc .
With warmth and soul Your Kassa.
Your transaction has been checked by the Perfect Money security service. We did not receive your funds within 3 hours, but as soon as this happened, your application was restored for exchange, the funds for it were paid.
If you still have any problems or questions, please contact us by email support@kassa.cc or in an online chat on the website Kassa.cc .
With warmth and soul Your Kassa.
Claim solved
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I have been a long term user of kassa exchange services. All i can say is their service is very professional and quick. 5 stars ?
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Very professional exchange service. 5 stars always
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Very effective and reliable exchange service. I have been a long time user of kassa exchange and their speedy, professional exchange service always impressed me. 5 stars for kassa ?
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Great customer service. Helped resolve issue in exchanging Litecoin to BNB. Would use again. A+
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Receiveed my payment (TRX) in just a few minutes Thanks
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I tried to buy so asset with my debit card, unfortunately it was not processed, I tried 3 times, and it failed, contacted support, no help
| Admin Kassa | March 3, 2022, 05:13 |
Hello, Amir!
We apologize for the long response.
We accept and send all payments through the merchant, and not directly to the cards. Unfortunately, some translations do not work. And it mostly depends on the issuing bank.
We are very sorry that you could not pay for the application, but the crediting of bank transfers does not always depend on us. But from the banks themselves.
We apologize for the long response.
We accept and send all payments through the merchant, and not directly to the cards. Unfortunately, some translations do not work. And it mostly depends on the issuing bank.
We are very sorry that you could not pay for the application, but the crediting of bank transfers does not always depend on us. But from the banks themselves.
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What a great exchange fast and excellent services and best care services support best exchange for me
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Very supportive and easiest service.Thanks all
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I got a problem but the support team fixed it within 12 hours
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Hi, sir/madam
i exchange ETH to BNB
and i do send the ETH this is my transaction id 0x859403f4ef54fd03ec4487ca1829450c8226d0c0bc9b87d6fc7a6a46c1ce4ce3
why on my exchange request it show The application has not been accepted
i exchange ETH to BNB
and i do send the ETH this is my transaction id 0x859403f4ef54fd03ec4487ca1829450c8226d0c0bc9b87d6fc7a6a46c1ce4ce3
why on my exchange request it show The application has not been accepted
| Admin Kassa | August 27, 2021, 14:03 |
Hello, Lycans37!
The amount in your application was different from the amount sent, so your application was not created. Now we have created it and are sending funds to you.
The amount in your application was different from the amount sent, so your application was not created. Now we have created it and are sending funds to you.
| Lycans37 | August 27, 2021, 14:16 |
Really ? i do use the copy paste on both address and amount of ETH , ok then TQ so much , i m waiting my BNB
| Lycans37 | August 27, 2021, 15:15 |
Very good support team i do get my BNB already (big thumb up)
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El dia 5 de junio del ano 2021 hice un intercambio de rublos por etherium y, por cuestiones ajenas a mi voluntad no llego la transferencia a tiempo. Al otro dia le escribi al soporte y recibi la mejor atencion, en menos de 2 horas el problema fue resuelto y la criptomoneda ya estaba en mi wallet. He hecho cuatro transferencias a traves de kassa.cc y todas han sido rapidas y satisfactorias. Mis eternos agradecimientos!!!
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Tried to exchange btc to xmr.
btc transaction had been hanging in the mempool quite awhile but then confirmed. yet the exchange never took a place.
was not able to recover the password from my email.
tried to write the support but never got a response.
btc transaction had been hanging in the mempool quite awhile but then confirmed. yet the exchange never took a place.
was not able to recover the password from my email.
tried to write the support but never got a response.
| Admin BestChange.com | June 16, 2021, 04:16 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Admin Kassa | June 16, 2021, 04:30 |
Hello, Sergeisko!
Thank you for contacting the exchange office Kassa.cc.
To solve the problem, contact the technical support chat on the website or write to us by email support@kassa.cc
With warmth and soul, Your Kassa.
Thank you for contacting the exchange office Kassa.cc.
To solve the problem, contact the technical support chat on the website or write to us by email support@kassa.cc
With warmth and soul, Your Kassa.
Claim solved
| Sergeisko | June 16, 2021, 06:25 |
Ok. the problem was that i sent slightly more than i specified in the order. so they couldnt identify the payment since they use the same btc address for multiple clients.
they could've use unique address for each payment to avoid such problems though.
too bad for them
they could've use unique address for each payment to avoid such problems though.
too bad for them
| Admin Kassa | June 16, 2021, 06:40 |
Sergeisko, Your application has been processed and the funds have been sent.
If you still have any problems or questions, please contact us by email support@kassa.cc or in an online chat on the site Kassa.cc.
With warmth and soul, Your Kassa.
If you still have any problems or questions, please contact us by email support@kassa.cc or in an online chat on the site Kassa.cc.
With warmth and soul, Your Kassa.
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Very fast service. They said receive waves within 20 minutes. I think I got it almost right away. The only thing was: I need to use Google translate to read the email they sent to me ?. I highly recommend it.
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Legit exchanger perfect money to xrp binance
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Thanks for your quick support have received the amount
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I had transferred 12.80245285 DASH to your wallet Xf4uRcfBd1Zn84amHjpCf1ANuJznQ5HtL8 and the "I Paid" page was disappeared before I can click on it. The transaction id: 7f375b3dd2a676fc94237a95000d20e28817b80bc8df376b0f4206bb5aed1f45. I had sent email to your support to request for assistance, but there is no response.
Please advise.
Please advise.
| Admin Kassa | July 28, 2020, 03:37 |
Hello, Sigilwig Jung!Please contact the chat operators on our website to help you and resolve the situation.
| Sigilwig Jung | July 28, 2020, 06:02 |
Thanks Admin, finally the support staff had replied and processed my fund transfer. You had been a great help.
Keep up the good work.
Keep up the good work.
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This is a scammer company they take 0.0212 ether from transaction no 1591111745713 the wallet displayed on the order received funds and first they declined i send them my coinbase wallet screen my email received screen from coinbase etherscan transaction id they say no money received scam scam scam scam scam scam
please check these details here :
https://etherscan.io/tx/0x268f36dba2ddc7101ba21abffa449dc36ddccf0c5d06f61dd26f09d23d365e14
no 2 : https://ibb.co/WBr09Wc
https://ibb.co/nbgqxWT
remove this company from bestchange listing now they threaten customers
please check these details here :
https://etherscan.io/tx/0x268f36dba2ddc7101ba21abffa449dc36ddccf0c5d06f61dd26f09d23d365e14
no 2 : https://ibb.co/WBr09Wc
https://ibb.co/nbgqxWT
remove this company from bestchange listing now they threaten customers
| Admin Kassa | June 2, 2020, 16:24 |
Hello, Muhammad Mubashar!
Unfortunately, you sent ethereum to someone else’s wallet, it’s clear from your transaction that you sent ethereum to your wallet
0x1c61b973a29bd76777dab0b9f561032be6c22b43, our only wallet is 0xe4DF853643c410e4c9D673EFFb7C4654dFCC32E7
Unfortunately, you sent ethereum to someone else’s wallet, it’s clear from your transaction that you sent ethereum to your wallet
0x1c61b973a29bd76777dab0b9f561032be6c22b43, our only wallet is 0xe4DF853643c410e4c9D673EFFb7C4654dFCC32E7
Claim solved
| Muhammad Mubashar | June 2, 2020, 16:27 |
This is the first company that is listed on such big exchange monitoring and does such small scams complaints this cannot be entertained , the funds were sent exactly to right address and should be paid in payeer , if not bestchange remove this company
| Muhammad Mubashar | June 2, 2020, 16:31 |
Do not agree , your wallet was i transferred to
Claim renewed
| Muhammad Mubashar | June 2, 2020, 16:33 |
I will not remove my claim you have removed all order details from website why your orders are not showing the wallet on page after receieved you instantly hide wallet and then say not received
| Admin Kassa | June 2, 2020, 16:57 |
Muhammad Mubashar, In your account click on "Read more" to see the details of the application. There you will see that the wallet when creating the application was 0xe4DF853643c410e4c9D673EFFb7C4654dFCC32E7. Also in the mail we sent you a video of creating an application.
If you have any further questions, write to us at support@kassa.cc or in the online chat on kassa.cc.
With warmth and soul, your Kassa
If you have any further questions, write to us at support@kassa.cc or in the online chat on kassa.cc.
With warmth and soul, your Kassa
Claim solved
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Where is my BCH? I sent Perfect Money, Why you not sent my BCH?
| Admin Kassa | May 31, 2020, 22:02 |
Hello, Alex!
Your application has been processed and funds have been sent to the wallet indicated in the application. Here is the link to the transaction.
https://explorer.bitcoin.com/bch/address/bitcoincash:qzxcwrcvqzzumypae7ac2as2wpn90e9h5gnp4xh87e
Your application has been processed and funds have been sent to the wallet indicated in the application. Here is the link to the transaction.
https://explorer.bitcoin.com/bch/address/bitcoincash:qzxcwrcvqzzumypae7ac2as2wpn90e9h5gnp4xh87e
Claim solved
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I sent my Dash coin to your wallet address (XxKxFUro6rCUqYzvasNoYCkAsHRQKrscHT)
with this tx id (hash)
e025f23889d8bc7e71ecfe0c77cd0235185a028fc0afb925d0124c9dc8285f52 but I still didn't received my Payeer USD
I sent 0.09012 dash coin pls check it
thank you
with this tx id (hash)
e025f23889d8bc7e71ecfe0c77cd0235185a028fc0afb925d0124c9dc8285f52 but I still didn't received my Payeer USD
I sent 0.09012 dash coin pls check it
thank you
| Admin Kassa | September 11, 2019, 21:01 |
Hello, Carlos Manoel!
We don't see applications from you. Please contact us on mail support@kassa.cc.
We don't see applications from you. Please contact us on mail support@kassa.cc.
| Carlos Manoel | September 11, 2019, 21:05 |
Hello Admin , I submitted ( I have paid ) button a few late
| Admin Kassa | September 11, 2019, 21:09 |
Carlos Manoel, Your application was not created. Please send screenshot from your wallet history on our mail support@kassa.cc.
| Carlos Manoel | September 11, 2019, 21:10 |
Ok pls wait
| Carlos Manoel | September 11, 2019, 21:17 |
I sent email
my Payeer USD is P1002933465
my Payeer USD is P1002933465
| Admin Kassa | September 11, 2019, 21:19 |
Carlos Manoel, your application processed.
| Carlos Manoel | September 11, 2019, 21:22 |
Wow... thanks a lot .... mer30 ???????
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Hi
I have a problem, I exchanged 3$ pm voucher to Ethereum classic and when I submit my request it was 0.500062363 ETC even the email of exchange order is 0.500062363 ETC but suddenly it changed to 0.398985928ETC! Can u please explain to me whats going on?
I have a problem, I exchanged 3$ pm voucher to Ethereum classic and when I submit my request it was 0.500062363 ETC even the email of exchange order is 0.500062363 ETC but suddenly it changed to 0.398985928ETC! Can u please explain to me whats going on?
| Admin Kassa | August 24, 2019, 11:02 |
Hello, Mohammadreza Bagheri!
You have created an application putting it more than what was sent to us in e-Voucher, Your code was worth 3$, for this reason, was made recalculation requests for the amount that we received, You can check it in Your account Perfect Money.
If You have any questions, please contact us by e-mail support@kassa.cc or in chat on site.
Sincerely, Your Kassa
You have created an application putting it more than what was sent to us in e-Voucher, Your code was worth 3$, for this reason, was made recalculation requests for the amount that we received, You can check it in Your account Perfect Money.
If You have any questions, please contact us by e-mail support@kassa.cc or in chat on site.
Sincerely, Your Kassa
Claim solved
| Mohammadreza Bagheri | August 24, 2019, 11:33 |
Oh I see thank u very much for all kind support.
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Good service. Reliable and trusted. Thanks for your response. Thanks again
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Fast and reliable exchange thank you !
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