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210703
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changehero.io exchanger website screenshot

ChangeHero exchanger

Other
Status: active ChangeHero reviews: 0/130
Exchange rates: 1482 Advanced Cash TS:
Reserve: $28 928 172 Perfect Money TS:
Age: 4 years 3 months WebMoney BL:
On BestChange: 3 years 3 months MyWOT rating: 3.0
Country: United Kingdom Forums:
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* Order number:
  Please indicate your exchange order number
Feedback type:
 

Use this type of feedback only if you get no money from the ChangeHero exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the ChangeHero administration solve the problem faster.

If you just do not like the service at ChangeHero and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Daniel 185.82.72.* September 19, 2022, 12:51
Wow, minimum usdt to swap for btc is like 29 bucks, tried it out to see if it i can trust them haha, so far works great for me !
Expand (0)
0
CommentRemove
Ray A. Lord 67.222.247.* July 13, 2022, 20:34
I tried to do an exchange of 20 eth through the coolwallet app. No tos was disclosed. They took my 20 eth and stole it. They would not process it and when i contacted support they told me to do kyc. This was never disclosed before the transaction. I did not want to give a foreign company my id for fear of identity theft. I told them to just cancel the transaction and give me my 20 eth back. Then they said they woukd keep 10% of my eth as a penalty! they are thieves! i protested and now they just kept all of my money!

i am an us lawyer. If you have been a victim of this company's deceptive and fraudulent practices please contact me at lordlawfirm at gmail dot com as i am planning a class-action lawsuit against this fraudulent company.

I will never use them again.

They are counting on you to not see the tos and get stuck paying 10% for nothing. I am exposing the tos here. Everyone should boycott this service even for small exchanges.
Expand (1)
Admin ChangeHero August 14, 2022, 21:05
Hello Ray A. Lord,

We would kindly ask you to provide us with the order ID so that our team could check it
Claim cancelled
3
CommentRemove
Wshyar 185.106.30.* March 20, 2021, 18:13
Be careful dont exchange anything here
I have transferred 1000 worth of btc
After that i wait for their 1 confirmation
Their system showed me the amount of money i will receive 1000$
However i talk with support and said don't worry we are sending after 1 hour the took 5% of my money i received 955$
I have tried to explain that to support but they say its not their fault
Avoid using them there is many better exchangers
Expand (1)
Admin ChangeHero March 20, 2021, 18:30
Dear Wshyar,

We would kindly ask you to provide us with the order ID so that our team could check it in our system and see what was the reason for the difference between the estimated amount of exchanged funds and the final amount.
Claim cancelled
3
CommentRemove
Frier 131.255.4.* March 13, 2021, 13:19
Very reliable. Consistent speed.
Expand (1)
Admin ChangeHero March 24, 2021, 11:12
Hello, Frier!

Thank you for taking the time to leave a review! We are glad that you found our service reliable and fast! Hope to see you back soon on ChangeHero!

Best regards,
ChangeHero team
0
CommentRemove
Sona 188.95.55.* March 11, 2021, 20:18
I am not a pro trader and I swap occasionally when there is a profit opportunity. Changehero is very helpful in those times as I donít have to give out any personal info.
Expand (1)
Admin ChangeHero March 11, 2021, 20:28
Hello, Sona!

We appreciate your kind review and glad to provide secure and profitable services! Hope to see you soon again on ChangeHero!

Best regards,
ChangeHero team
0
CommentRemove
Elen 45.152.183.* March 9, 2021, 19:44
Beat my expectations. Will visit again.
Expand (1)
Admin ChangeHero March 10, 2021, 09:56
Hello, Elen!

Thank you very much for your kind feedback. We are glad that you found our service satisfying! Come back any time.

Best regards,
ChangeHero team
0
CommentRemove
Garvey 125.212.220.* March 7, 2021, 15:47
My recommendation is fixed rate. Very stable and safe.
Expand (1)
Admin ChangeHero March 9, 2021, 18:28
Hello, Garvey!

Thank you for the positive review! Waiting for you on ChangeHero for more swift and profitable exchanges!

Best regards,
ChangeHero team.
0
CommentRemove
Temo 74.88.228.* March 7, 2021, 08:08
Nice, exchanged pretty quickly. Got LTC in 7 min

Thanks
Expand (1)
Admin ChangeHero March 9, 2021, 18:26
Hello, Temo!

Thank you for your feedback. We are glad that you are satisfied with our service. Hope to see you soon on ChangeHero!

Best regards,
ChangeHero team.
0
CommentRemove
Abbott 217.138.219.* March 5, 2021, 14:01
Not too much of waiting for the dash to Litecoin swap. A1 service.
Expand (1)
Admin ChangeHero March 6, 2021, 13:04
Hello, Abbott!

Thank you for sharing! We are looking forward to see you again on our platform!

Best regards,
ChangeHero team
0
CommentRemove
McCall 45.248.78.* March 2, 2021, 20:17
Mad speed mates!
Expand (1)
Admin ChangeHero March 5, 2021, 18:51
Hello, McCall!

Thank you for appreciating the speed of the exchanges on our platform! Hope to see you soon again!

Best regards,
ChangeHero team.
0
CommentRemove
Galen 185.99.3.* February 26, 2021, 13:08
Great service and professional support
Expand (1)
Admin ChangeHero February 26, 2021, 15:59
Hello, Galen!

Thank you for your kind review! We are glad that you are satisfied with our service. Waiting for you on ChangeHero again.

Best regards,
ChangeHero team.
0
CommentRemove
Bark 116.90.74.* February 26, 2021, 10:24
2 min exchange thanks
Expand (1)
Admin ChangeHero February 26, 2021, 15:58
Hello, Bark!

Thank you for choosing us! Looking forward to see you again on ChangeHero!

Best regards,
ChangeHero team.
0
CommentRemove
Danny 172.107.93.* February 25, 2021, 19:34
Trx to eth, not at all complicated and whole process is fast.
Expand (1)
Admin ChangeHero February 25, 2021, 22:13
Hello, Danny!

Thank you for the review! We are glad that you have found our service convenient and fast! Hope to see you soon again on ChangeHero!

Best regards,
ChangeHero team
0
CommentRemove
Zeraldo 155.89.239.* February 24, 2021, 11:47
I'm waiting ... but that can't be explained. I had to receive about 48 $ because I sent you 54 $ and a 6 $ fee was deducted from the ethreum network. this is just a fraud on your part. I'm sad about it, very much.
Expand (10)
Admin BestChange.com February 24, 2021, 12:01
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin ChangeHero February 24, 2021, 12:09
Hello, Zeraldo!

The estimated amount to receive that was displayed before you initiated and confirmed the exchange was 0.0178202131 ETH (which is around 30 USD).

The final amount paid out to you is 0.017633 ETH. The difference is explained by rate fluctuations happened during the confirmation period which took 23 minutes.

We also would like to point out that ChangeHero charges a fee of 0.5% for the exchange, however the network fee is already included in the estimated amount.

We recommend double-checking the amount to be received and other exchange details before confirming the trade.

Best regards,
ChangeHero team
Claim cancelled
Zeraldo February 24, 2021, 12:29
A fraud ... the ethreum network asked for a fee of 6 $, I sent 56 $ and you are sending me 29 $. So bch was devalued how many percent in 30 minutes? this was nothing more than a # fraud on your part. I sent 56 $ and I get 29 $ and blame the time gap. that gatunisse
Zeraldo February 24, 2021, 12:32
I prefer to send back your ethereum and send my 0.1bch back to my address. fraud
Zeraldo February 24, 2021, 12:33
I'll send you your $ 29 and send back my $ 56, fraud
Admin ChangeHero February 24, 2021, 12:39
Dear Zeraldo,

The trade was already completed according to the terms we offered and cannot be reverted. This terms were confirmed by you before initiating the trade.

We never offered a price of 56 USD, it was not higher than 0.0178202131 ETH from the beginning.

Please consider the points we mentioned above once again.

Best regards,
ChangeHero team
Zeraldo February 24, 2021, 12:46
I am not the first one to complain ... this is just a fraudulent scheme on your part.
Admin ChangeHero February 24, 2021, 12:55
Dear Zeraldo,

Your order was completed according to the terms we offered at the beginning of the process whit a slight correction of the rate.
No fraudulent actions have taken place from our side.

Best regards,
ChangeHero team
Zeraldo February 24, 2021, 12:58
Why don't you pay attention to the negative comments of the genre that your users make here on the bestchanger? because you know about your scams
Admin ChangeHero February 24, 2021, 13:11
Dear Zeraldo,

We pay attention to each comment of our users and we are willing to cooperate in case the complaint has its grounds.
In this case our obligations were fulfilled according to the terms we offered.

Best regards,
ChangeHero team
3
CommentRemove
Carlton 143.244.56.* February 22, 2021, 20:28
I will definitely return to changehero, trustable exchange.
Expand (1)
Admin ChangeHero February 25, 2021, 22:07
Hello, Carlton!

Thank you for sharing! We are looking forward to see you again on our platform!

Best regards,
ChangeHero team
0
CommentRemove
Berry 194.110.84.* February 19, 2021, 23:13
No tensions, all good.
Expand (1)
Admin ChangeHero February 20, 2021, 05:06
Hello, Berry!

Thank you for the review. See you soon on ChangeHero!

Best regards,
ChangeHero team
0
CommentRemove
Lordman 94.74.228.* February 19, 2021, 20:15
Be carefull! This cheater hold DOT amount for 20-30min (waiting for rate down) and then send you money!
I sent LTC, they confirmed and then wait 20min for sending DOT and sent lower amount. Fucking cheater!
Expand (3)
Admin ChangeHero February 19, 2021, 22:35
Hello, Lordman!

We are sorry that you found the experience of using our platform unsatisfactory.

We would like to point out that the order type you have chosen is Best Rate, so the final amount to be received might differ from the estimated amount.

The estimated amount: 40.197 DOT
The final amount: 40 DOT

The difference between the estimated and received amount is less than 0.49% (~6.5 USD) which is acceptable for the orders with floating rate.

Your order was created at 16:28:38, we received your funds at 16:34:00 and exchanged them at 16:34:51 (UTC time).
This shows that the delay occurred at the sending stage, after the funds were exchanged, so the exchange process was not affected.
The service was not waiting for the price changes, we were waiting for DOT supply from our liquidity provider (approximately 25 minutes).

To receive the exact amount displayed at the order page and avoid the consequences of price fluctuations we recommend using Fixed Rate mode.

Best regards,
ChangeHero team
Claim cancelled
Lordman February 19, 2021, 22:57
You are liar. You did not send nothing. You waited 25mins after get LTC (rate down meanwhile) and then you sent DOT. Stop saying bullshit, you did not send at 16:34.
Claim renewed
Admin ChangeHero February 20, 2021, 05:03
Dear Lordman,

Your order was exchanged at 16:34:51 UTC and it is completed according to the best rate at the moment of exchange. To receive the exact amount and eliminate any risks please use a Fixed rate option next time.

Best regards,
ChangeHero team
Claim cancelled
3
CommentRemove
Darin 185.191.206.* February 18, 2021, 18:45
Sent wrong currency and support helped in refund. Thanks a lot changehero.
Expand (1)
Admin ChangeHero February 18, 2021, 22:43
Hello, Darin!

Thank you for your feedback! Always glad to help, see you soon on ChangeHero!

Best regards,
ChangeHero team
0
CommentRemove
Guo 185.189.160.* February 17, 2021, 00:33
Changehero is best of the best exchanges.
Expand (1)
Admin ChangeHero February 17, 2021, 10:00
Hello, Guo!

Thank you for choosing us! We are pleased to know that you enjoyed our service! Looking forward to seeing you again on ChangeHero!

Best regards,
ChangeHero team.
0
CommentRemove
Ulvi 85.203.46.* February 14, 2021, 22:22
The service is good, but need to calculate everything in advance. Itís a bit puzzling to me but I managed it do that.
Expand (1)
Admin ChangeHero February 15, 2021, 10:19
Hello, Ulvi!

Thank you for taking the time to leave a review! When creating an order you can see a calculator with an estimated final amount of exchanged funds for Standard rate exchanges and a fixed final amount for Fixed rate exchanges, so there is no need to struggle with additional calculations. Come back anytime and check out how it works!

Best regards,
ChangeHero team.
0
CommentRemove
Clair 195.181.167.* February 14, 2021, 18:38
Exchange was completed very quickly. Highly recommend.
Expand (1)
Admin ChangeHero February 15, 2021, 10:10
Hello, Clair!

Thank you for your kind review! We are glad you are satisfied with our service.

Best regards,
ChangeHero team.
0
CommentRemove
Boris 91.239.206.* February 12, 2021, 21:02
Very good fixed rate for eth Ė bch.
Expand (1)
Admin ChangeHero February 12, 2021, 21:21
Hello, Boris!

Thank you for sharing a review! We would be glad to see you again on our platform!

Best regards,
ChangeHero team.
0
CommentRemove
Fitch 37.120.201.* February 9, 2021, 12:57
Along with the rate, for me UI should be very clean. Changehero is a good combination of both.
Expand (1)
Admin ChangeHero February 10, 2021, 00:50
Hello, Fitch!

Thank you for your feedback. We are glad that you are satisfied with our service. Hope to see you soon on ChangeHero!

Best regards,
ChangeHero team.
0
CommentRemove
Daniel 181.137.104.* February 8, 2021, 06:47
Thanks exchange doge for btc, fast.
Expand (1)
Admin ChangeHero February 8, 2021, 09:08
Hello, Daniel!

Thanks for your feedback. We are glad that you are satisfied with our service. Hope to see you soon on ChangeHero!

Best regards,
ChangeHero team.
0
CommentRemove
Bussell 185.246.211.* February 7, 2021, 02:04
Good service.
Expand (1)
Admin ChangeHero February 7, 2021, 02:06
Hello, Bussell!

Thank you for your feedback. Hope to see you soon on ChangeHero!

Best regards,
ChangeHero team.
0
CommentRemove
Samikiyani 103.255.6.* February 6, 2021, 09:00
Superfast and comparatively decent rates?
Expand (1)
Admin ChangeHero February 6, 2021, 12:14
Hello, Samikiyani!

Thank you for the positive review! Come back again on ChangeHero for more swift and profitable exchanges!

Best regards,
ChangeHero team.
0
CommentRemove
Garret 189.1.170.* February 3, 2021, 20:30
USDT ERC20 Ė DOGE
Confirmation and delivery time to the wallet is fast. Seems like I found a good exchanger. I will continue to test and so you have to keep giving me better rates.
Expand (1)
Admin ChangeHero February 4, 2021, 09:36
Hello, Garret!

Thank you for the feedback! We'll be glad to see you soon on ChangeHero!

Best regards,
ChangeHero team
0
CommentRemove
Chen 202.87.221.* February 1, 2021, 19:28
All fine made some good profit on xrp.
Expand (1)
Admin ChangeHero February 1, 2021, 19:41
Hello, Chen!

Thank you for posting a review! We are glad that your exchange was profitable and looking forward to see you again on our platform!

Best regards,
ChangeHero team
0
CommentRemove
Patrick 194.150.167.* January 31, 2021, 00:23
Five on five for the speed and support.
Expand (1)
Admin ChangeHero January 31, 2021, 05:53
Hello, Patrick!

Thank you for the feedback! We'll be glad to see you soon on ChangeHero!

Best regards,
ChangeHero team
0
CommentRemove
Teddy 95.111.38.* January 30, 2021, 14:49
I'm fully satisfied with the services of ChangeHero exchange!
It was quick and smooth! Strongly recommend it! Thanks!
Expand (1)
Admin ChangeHero February 3, 2021, 20:31
Hello, Teddy!

Thank you for choosing us! Looking forward to see you again on ChangeHero!

Best regards,
ChangeHero team.
0
CommentRemove
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