KryptoSwap exchanger

Made all the screenshots. Gonna provide if needed. Checked again. After paying the order you get much lower rate. The price of token gone up, but you still get robbed. Waiting for the answer.

Hello Alex,
Please reply to our email so we can assist you with your case.

Lets see, send you an email for communication.

Alex,

We already sent you an email, waiting your respond

Please dont mark it solved, while it is not. Sent you all the details.

2089USDT to be returned currently. Like it was on moment of receiving needed confirmations.
Since that moment and currently the exchange rate gone higher and higher. There was no spikes and so on. Sent all the details to our email, waiting for issue to be resolved. Thank you.

No updates so far. Bestchange administration, please, join the ticket. Check rates displayed here and how much they payout.

Alex,

We have sent you an email and look forward to your response.

We are still negotiating. They say: "The floating rate depends on market movements, reserves, and other factors. If you prefer, you always have the option to choose the fixed rate."

Price was moving only up since I started exchange and even till this moment. When you create and proceed order you see the correct amount, but after you are at finish screen, you are getting calculated in another rate, but its too late, You cannot cancel outgoing transaction already.

Its a cheat!
1. you check the rate at bestchange and pick exchanger which rate you like. (including commissions)
2. you got to their website and starting to create order. You see same rate like at bestchange. Evething is okay.
3. You click proceed and go further, they ask you to click "agree aml and terms", there is still correct rates! you proceed.
4. You are at last screen with a payment information "send xxx amount to xxx adress"
And after that you see "new" cheated amount. Its really a fraud! Anyone can go and check. I even recorded a video of this if they are going to fix it. I think many people got scammed on this scheme.

KryptoSwap admin, dont claim this solved till its not. thank you. waiting for my missing funds.

Alex,
Please understand that the amount is clearly set at the order page after you start the order before you send anything, we have also contacted you at the live chat and explained the whole situation once and more, you have also created another order and completed after this order your are complaining about.

At this point we have done everything to explain and let you know the whole process and have nothing else to add as this is the user responsibility to double check their order before starting to send anything you can amount as this is an automated process and you are considered responsible for your order amount as it doesn’t change, the order starts and the amount is fixed once it is.

You trying to cheat and scam people showing actual rates here on bestchange, after you show correct rates again twice on your website, and in the end you suddenly change the payout amount. Why dont you show the correct rate here? Why you show the amounts you wont send to payout in the beggining? Why only when the money is sent already? I'll tell you why — cause its a scam.

----
I created another order with a small amount because I was recording a video of steps where its clearly shown how it works. You say: the amount fixed once right after the order created. But isnt its a float rate where it should be fixed after couple confirmations? You guys shouldnt list here trying to cheat users with good rates being a little scammers and cheating with payout amounts.

Alex,

You have to choose the floating rate, and once you’ve paid, the rate will not change.

The rates are different here on bestchange, when creating order, and at finish payout. Thats what I'm talking about. Its a real *** scheme. Dont Claim this ticket solved since its not.

Alex,

We reached out to you by email with some requirements and asked you to contact us, but we haven’t received any response. In addition, you placed another order 8 hours later and then created another one the following day from the same IP address. This is unusual, especially since the amounts involved are not small. Please contact us so we can clarify the mistake and resolve the issue. Without your cooperation, we are unable to assist you further.

Thank you.

Replied, lets try to sort this out. The problem is not solved yet.

Alex,
We’ll surely try our best to resolve the matter within the context and terms of use as quick and sufficient as possible.

Still nothing happened:(

Financial claim solved. The exchanger administration reached out me by email and we found the way to sort this out.