Buycoin exchanger
Go to the Buycoin site
Information from the exchanger administration
The Buycoin.online cryptocurrency exchange operates on the principles of being profitable, convenient, and fast! Our website offers a wide range of exchange options.
Leave feedback about the exchanger
The service works 24/7 Support from 08:00 to 24:00 (UTC+2) [email protected] Other exchangers
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| Status: | active | Reviews: | 82 | ||
| Age: | 6 years 9 months | Financial claims: | 08 | ||
| On BestChange: | 2 years 8 months | Total currencies: | 20 | ||
| Country: | Exchange rates: | 226 | |||
| AML transparency: | AML | Total reserves: | $48 362 043 | ||
| Your name: | |
| * Your e-mail: | |
| * Review: | |
| * Type: | |
| * Star rating: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website Buycoin have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Buycoin administrator resolve the problem more quickly. If you didn't like the Buycoin's service and want to write about it, use the Comment review type. |
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| Order number: | |
| * | |
| Tt | 9.246.33.* | September 16, 2026 16:04 |
| Polina | 102.182.122.* | September 6, 2026 18:30 |
| BestChange admin | September 6, 2026 18:57 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Buycoin admin | September 7, 2026 07:03 |
By placing the order, you agreed to our Terms of Use, including clause 3.4, which explicitly prohibits transfers made on behalf of third parties.
As the payment details provided were registered to another person, we were unable to proceed with the transfer.
The funds were returned to you immediately.
| Ft | 185.117.121.* | August 28, 2026 12:21 |
| Buycoin admin | August 28, 2026 12:47 |
Thank you for the trust - always a pleasure doing business with you!
| Denis | 77.204.147.* | August 11, 2026 20:51 |
| BestChange admin | August 11, 2026 21:06 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Buycoin admin | August 11, 2026 21:25 |
We are sorry that you have encountered this situation, and we sincerely apologize for any inconvenience caused.
We have received the information and documents you provided, and they are currently under review by our AML department. As a rule, such reviews take approximately 3–5 business days.
We will make every effort to complete the review and provide you with an update as soon as possible.
Once again, we apologize for the inconvenience and appreciate your patience and understanding.
| Denis | August 12, 2026 12:07 |
| Art | 46.122.66.* | August 9, 2026 10:52 |
| Jakob | 84.27.239.* | July 6, 2026 07:42 |
I received the money within 4 hours. It was a banktransfer with SEPA.
| Leo | 188.4.77.* | June 21, 2026 18:44 |
| BestChange admin | June 21, 2026 19:53 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Buycoin admin | June 21, 2026 21:43 |
Your transaction has been suspended by our Compliance Department in accordance with the company's internal policies. Your transaction requires additional verification before it can be processed further.
You have already provided all the necessary information. Please wait until the verification process is completed.
Thank you for your understanding.
| Leo | June 22, 2026 06:41 |
| Buycoin admin | June 22, 2026 09:29 |
| Jakob | 84.27.239.* | June 20, 2026 18:50 |
| Sergej | 31.94.64.* | June 3, 2026 13:00 |
| Buycoin admin | June 3, 2026 14:54 |
We truly appreciate your trust and are delighted to hear that we are your number one choice.
We will continue to do our best to provide a fast, convenient, and reliable service.
| Dina | 86.100.168.* | May 18, 2026 10:34 |
| BestChange admin | May 18, 2026 11:00 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Buycoin admin | May 18, 2026 11:22 |
Please note that the processing time for funds is specified in clause 5.2 of the regulations: BuyCoin Service Regulations.
From our side, the payout was completed on 17.05.2026.
At the moment, your payment is under review by the bank. Please kindly wait for the funds to be credited.
Also, please note that our website has an online customer support chat where you can always get quick assistance and answers to your questions, as emails may sometimes end up in spam.
| Nikita | 87.116.133.* | May 12, 2026 12:19 |
| Buycoin admin | May 12, 2026 13:02 |
Thank you for your detailed feedback! We’re glad to hear that our support team was able to assist you promptly and that your SEPA refund was processed smoothly. Your trust means a lot to us, and we look forward to serving you again in the future. If you ever have any questions or need assistance, don’t hesitate to reach out.
| Artem | 88.19.69.* | May 2, 2026 18:59 |
| BestChange admin | May 2, 2026 19:08 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Buycoin admin | May 2, 2026 19:44 |
We apologize for the inconvenience. The cryptocurrency has been successfully sent to the new address.
Thank you for your understanding.
| Âàäèì | 109.185.201.* | April 15, 2026 08:50 |
| Buycoin admin | April 15, 2026 09:17 |
Thank you for your feedback! We're glad everything went smoothly. We look forward to seeing you again!
| Åëåíà | 77.109.20.* | March 15, 2026 14:27 |
| Buycoin admin | March 15, 2026 14:38 |
We apologize for the delay; it was caused by a technical issue. Everything has now been processed successfully, and the funds will reach you shortly.
| Vladimir | 217.250.46.* | February 23, 2026 09:31 |
| BestChange admin | February 23, 2026 09:40 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Buycoin admin | February 23, 2026 10:11 |
The client’s payment has been refunded.
| BestChange admin | February 23, 2026 10:18 |
we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
| Vladimir | February 23, 2026 10:19 |
| Vladimir | February 23, 2026 10:21 |
| Buycoin admin | February 23, 2026 10:50 |
We apologize — we didn’t notice the second address in your email. We will cover the fee that was charged for the payment refund.
| Vladimir | February 23, 2026 10:55 |
| Bruno | 217.12.219.* | February 20, 2026 21:05 |
| Buycoin admin | February 20, 2026 21:13 |
Contact customer support — they should be able to help you.
| Slava | 95.211.225.* | February 11, 2026 09:43 |
| Buycoin admin | February 11, 2026 11:23 |
Thank you for your feedback! We’re glad to hear that you found our exchange rate favorable and that the transaction was fast and smooth. We appreciate your trust and look forward to serving you again.
| Nikita | 178.168.36.* | February 2, 2026 17:10 |
It took 2 hours since money were sent from my bank account and received on crypto wallet.
| Buycoin admin | February 3, 2026 08:20 |
Thank you for your review!
We’re glad you liked our rates and service. The exchange was completed successfully, and we’ll be happy to see you again.
| Dmytro | 79.184.242.* | January 6, 2026 13:42 |
| Buycoin admin | January 7, 2026 09:58 |
Thank you for your feedback! We’re glad everything went well. Looking forward to seeing you again.
| Roman | 93.105.232.* | December 18, 2025 19:18 |
Never going to use it again.
| Roman | 116.109.95.* | December 9, 2025 18:11 |
| Buycoin admin | December 10, 2025 09:08 |
Thank you for your feedback! We're glad you find Wise convenient and enjoy the interface. Always happy to have you back!
| Whiterose1 | 158.248.1.* | December 9, 2025 11:33 |
| Buycoin admin | December 9, 2025 12:37 |
Awesome! Glad everything went fast and smooth.
| Stas | 217.119.70.* | November 26, 2025 15:41 |
| Buycoin admin | November 26, 2025 16:01 |
Thank you for the review! Glad you had a good experience.
| Jakob | 84.31.109.* | November 21, 2025 11:50 |
I exchanged Wise EURO and within one hour I received it on my wallet.
| Buycoin admin | November 21, 2025 12:36 |
Thank you! Glad you received everything quickly. Looking forward to your next visit.
| David | 94.238.155.* | November 5, 2025 14:21 |
| Buycoin admin | November 6, 2025 08:59 |
| Oleksandr | 209.52.88.* | October 20, 2025 22:56 |
I’ve transfer via SEPA instant the EUR in exchange to USDT on Friday night. They said that I have to wait 2-3 hours during bank working days and up to 3 days during the weekends for the bank to confirm a deposit. Now it’s Tuesday. I took a statement of transfer confirmation from my bank. My bank said the recipient received money the same day, as I transferred. I sent the message to chat on their website. They keep saying the same thing that I have to wait. How many more days I have to wait to get my funds? I’ve got all the statements from a bank. What else do you need to release the money? I need a clear response and evidence that you never received money from me, otherwise release my funds. As it was sepa instant, I can’t return the transaction back.
| Buycoin admin | October 21, 2025 05:51 |
We apologize for the inconvenience. The delay was caused by a technical issue—your order didn’t dispatch automatically. Our team is resolving this now, and the cryptocurrency will be sent to the address specified in your order shortly.
If you need further assistance, please contact our support team via the website chat or the email on our “Contact” page.
Thank you for your patience.
| Buycoin admin | October 21, 2025 06:39 |
Your order has been completed.
We apologize for the delay and any inconvenience.
If next time the cryptocurrency doesn’t arrive within one hour after you send the payment, please contact our support team immediately.
| BestChange admin | October 21, 2025 22:05 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
| Eseniia | 171.96.189.* | September 30, 2025 16:50 |
| Buycoin admin | October 1, 2025 10:23 |
We appreciate your feedback and are glad you are satisfied with our service!
| Oleg | 109.93.246.* | September 12, 2025 09:16 |
| Buycoin admin | September 14, 2025 18:44 |
| Julia | 151.237.222.* | August 22, 2025 18:47 |
| Buycoin admin | August 25, 2025 14:00 |
| Sargis | 5.77.206.* | August 4, 2025 13:42 |
| Buycoin admin | August 4, 2025 13:51 |
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