Exchange rates:
418002
Exchangers:
333
Updated:
18:58:07
leoexchanger.top exchanger website screenshot

LeoExchanger exchanger

Other
Status: active LeoExchanger reviews: 0634848
Exchange rates: 920 Advanced Cash TS: 89
Reserve: $243 453 Perfect Money TS: 895.00
Age: 6 years 9 months WebMoney BL:
On BestChange: 6 years 2 months MyWOT rating: 3.0
Country: Ukraine Forums:
Add feedback
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* Order number:
  Please indicate your exchange order number
* Type:
 

When creating a financial complaint, please make sure that the exchange regulations specified on the website LeoExchanger have been violated and that you haven't received funds for the order. Please note that the complaint may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the LeoExchanger administrator resolve the problem more quickly.

If you didn't like the LeoExchanger's service and want to write about it, use the Comment review type.

 
Add a comment:
W Hussain 205.164.154.* November 9, 2023 12:43
Not paying my order and support isnt replying

Transfer Sent Payment: 39.00 USD to account U12486424 from U17693280. Batch: 551176094. Memo: Shopping Cart Payment. BID 10139700.
Expand (1)
Admin LeoExchanger November 9, 2023 12:57
Hello W Hussain,
Refund to PM
Claim solved
3
CommentRemove
Rafel 37.160.159.* November 2, 2023 11:15
Profanities and abusive language were removed by the monitor's administration
***, I payed 20$ in tron trx and they sent a message saying something and told me to write them for a refund, of course no refund has happened and they just *** me.
Expand (2)
Admin BestChange.com November 2, 2023 11:34
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger November 2, 2023 13:30
Hello Rafel, Please note that we send PayPal funds as for Goods and Services
You cannot accept payment for services.
Write us address to refund Tron (TRC20) TRX to us support@leoexchanger.top
Claim solved
3
CommentRemove
Mariia 85.104.80.* October 28, 2023 20:56
Issue has been successfully resolved by the exchanger's administration
I've made a payment, it was completed then it showed some error
Wrote to the customer support, sent the proof of payment, wrote in the live chat no reply whatsoever.
Expand (3)
Mariia October 28, 2023 21:35
It's been more then couple of hours now and I still didn't hear anything in regards to my case!

Either complete my transaction manually or just return the funds to my wallet!
It's ridiculous how fast everything works in order to send the money over to you, but out of the sudden when it's time for you to complete the order no one is available for hours!

Send the money back to my wallet!"
Horrible provider.
Admin BestChange.com October 29, 2023 04:46
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Mariia October 29, 2023 10:11
Hello, my issue was resolved in the morning, have received my money with no issues.
Most probablY yesterday it was too late for support to reply!
No issues, taking my words back, good provider!
0
CommentRemove
Oleksandr 163.5.241.* October 26, 2023 08:52
I've proceed tha paiment but the oder status just became deleted. After paiment, the page for it just became white and showed the error.
Expand (2)
Admin LeoExchanger October 26, 2023 09:11
Hello Oleksandr,
Send us the receipt with payment to our email support@leoexchanger.top
Claim solved
Oleksandr October 26, 2023 09:19
Hello, I've recieved an answer, will wait for refund.
3
CommentRemove
Danil 89.209.8.* October 21, 2023 17:55
I made a payment, the money did not arrive order status deleted even though I made the payment and there is a screenshot confirming this.
Expand (2)
Admin LeoExchanger October 21, 2023 18:03
Hello Danil, Send us the receipt with payment to our email support@leoexchanger.top
Danil October 21, 2023 18:11
I just did this.
0
CommentRemove
Paul 151.248.71.* October 18, 2023 07:25
Issue has been fully resolved
I paid for the application immediately, but the status waiting for payment has not changed, site support does not respond.
I should have read the reviews before sending money).
Expand (2)
Admin LeoExchanger October 18, 2023 08:00
Hello Paul, completed bid.
The exchange in this direction is not automatic. The time that our manager needs to process your order is from 3 minutes to several hours. Please do not start the exchange if this condition does not suit you.
Claim solved
Admin BestChange.com October 18, 2023 10:41
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Oleg 85.206.170.* September 8, 2023 12:59
I don't recommend using it. There is no information. Complete ignorance of Russian speakers. Replies in chat one word every 10 minutes.
Expand (1)
Admin LeoExchanger September 8, 2023 13:06
Hello Oleg, There are no order for your e-mail address.
0
CommentRemove
Shemsu 93.5.116.* August 7, 2023 08:26
New transaction today. Works fine.
Reliable site, I recommend.

thanks LeoTeam
Expand (1)
Admin LeoExchanger August 7, 2023 10:11
Hello Shemsu,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
Gleb 94.56.237.* August 5, 2023 10:34
I paid 35 USDT and still didn't receive anything!!
Expand (4)
Admin LeoExchanger August 5, 2023 11:11
Hello Gleb,
Payment in the process of processing by the payment system
Gleb August 5, 2023 11:40
How much time you need?
Admin LeoExchanger August 5, 2023 15:16
Gleb, order done
Admin BestChange.com August 5, 2023 15:40
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
0
CommentRemove
92.38.53.* August 4, 2023 14:23
Hello dear support, I have a problem with the transaction, the automatic exchange gives an error, I have already sent a message to support 3 times but there is no answer, please help me with this!
I thought the exchange would be quick but unfortunately no.
Expand (4)
August 4, 2023 14:27
!
August 4, 2023 14:28
Hello dear support, I have a problem with the transfer, the automatic exchange gives an error, please help or make a return !
Admin LeoExchanger August 4, 2023 14:42
Hello Mahmudov Babur,
payment on Visa KZT cards is temporarily not working, or send
Mastercard KZT card or Tether (BEP20) USDT address for refund to our mail support@leoexchanger.top
Admin LeoExchanger August 4, 2023 15:25
Mahmudov Babur,

Refund done
0
CommentRemove
Ayman Ismail 102.185.6.* August 1, 2023 21:23
I make transfer from my binance account to my paypal account with 40 usdt

and the site said to me that the order is paid

Status change time: 01.08.2023, 23:44
Status of order: Order is paid

but till now i didn't get any moeny in my paypal account
so, please i want to refund my money to binanace or set my money to paypal
Expand (3)
Ayman Ismail August 1, 2023 22:00
Where is the admin???
Admin BestChange.com August 2, 2023 05:16
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger August 2, 2023 05:27
Hello Ayman Ismail,
Completed bid. Transaction ID 009385516X955522H. The exchange in this direction is not automatic. The time that our manager needs to process your order is from 3 minutes to several hours. Please do not start the exchange if this condition does not suit you.
Claim solved
3
CommentRemove
Yana 212.129.78.* July 26, 2023 18:25
[The user did not make an exchange in the LeoExchanger]

No money received
Expand (2)
Yana July 26, 2023 18:29
The money did not come, I do not advise. Changerclub
Admin LeoExchanger July 26, 2023 18:34
Hello Yana, There are no order for your e-mail address
0
CommentRemove
Aleks Man 37.120.156.* June 13, 2023 14:31
Fast, no any issues
Expand (1)
Admin LeoExchanger June 13, 2023 15:11
Hello Aleks Man,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
Shemsu 78.120.136.* June 13, 2023 14:23
New transaction today.
Took less than 5 min.
Reliable site, I recommend.

thanks LeoTeam
Expand (1)
Admin LeoExchanger June 13, 2023 15:11
Hello Shemsu,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
Denis 109.95.34.* June 12, 2023 18:38
157 Polygon to 3500+ Privat24 UAH: 500 cofirmations, 10 minutes - I got my money/
Expand (1)
Admin LeoExchanger June 13, 2023 07:02
Hello Denis,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
Dark 104.28.130.* June 5, 2023 23:07
Profanities and abusive language were removed by the monitor's administration
Issue has been fully resolved
The money does not come to the support and no one answers. Real ***.
Payment confirmation accepted.
Your application is being processed by the operator. Which operator?? If it is written that it is automatic. *** really.
Expand (13)
Admin LeoExchanger June 5, 2023 23:15
Hello Dark,
Delivery time from 30 minutes to up to 3 business days.
Claim solved
Dark June 5, 2023 23:20
Money is not sent to my card! In support a have only silent. My order is stop on Confirmation of payment accepted.
Your request is being processed by the operator. What the operator!? On site they say in automatically 34/7. ***!!!
Claim renewed
Admin LeoExchanger June 5, 2023 23:27
Dark,
Work schedule of the operator: Daily from 09:00 to 22:00 (UTC+2).
Claim solved
Dark June 5, 2023 23:33
Why u say on ur dite sbout sutomatically work 25/4 ?? for my exchange??? usdt to uah!!! you have led me astray. If i had known that your exchange is in manual mode, then i would not have used your service !!! i demand the return of the money or an immediate zachimlegiya on the apot. ***!!
Claim renewed
Admin LeoExchanger June 5, 2023 23:42
Dark, Withdrawal is available only to Ukrainian cards. Delivery time from 30 minutes to up to 3 business days. Sent to the payment system.
Claim solved
Dark June 5, 2023 23:45
I make withdraw on my sense bank card! Its ukraine card!
Claim renewed
Dark June 6, 2023 00:09
I do not recommend anyone to use this serais. they are actually cheating customers. Mge chkazadi the money was sent to the payment simtem. although according to fpet no one has sent anything anywhere. If you value your time and nerves - do not try to contact them.
Dark June 6, 2023 00:17
The bank told me that there were no attempts to enroll. Accordingly, this service brazenly *** me.
Dark June 6, 2023 01:35
Bestchange! *** ??
5 . . . .
Claim solved
Dark June 6, 2023 01:37
Question not closed!!!
Claim renewed
Dark June 6, 2023 01:41
5 hours I havent any normal answers ! I WANT REFUND!
Admin LeoExchanger June 6, 2023 05:33
Dark, our payment system shows that the payment is on your card
Claim solved
Admin BestChange.com June 6, 2023 06:53
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Jurijs 77.219.1.* June 3, 2023 22:09
Issue has been fully resolved
Bank transfer did not arrive. written error automatic payment. support is not responding.
Expand (3)
Admin BestChange.com June 4, 2023 03:43
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger June 4, 2023 04:27
Hello Jurijs,
Completed bid
Claim solved
Admin BestChange.com June 4, 2023 05:23
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Oussama 51.15.209.* May 28, 2023 10:48
According to the information available, the exchanger has no financial obligations to this user
I paid 30 dollars and still didn't receive anything!!
Expand (11)
Admin LeoExchanger May 28, 2023 10:54
Hello Oussama,
We made a refund to the wallet Payeer.
Oussama May 28, 2023 10:58
I didnt receive anything, give me my money back!
Admin LeoExchanger May 28, 2023 11:00
Oussama,
Operation date: 28 May 2023 13:53
Operation ID: [Personal data was removed by the monitoring's administration]
Operation type: transfer
Status: success
Amount: 30 USD
Oussama May 28, 2023 11:02
Just send me my money back you are a scammer i didnt receive anything
Admin LeoExchanger May 28, 2023 11:40
Oussama,
Refund to the wallet Payeer ([Personal data was removed by the monitoring's administration])
Oussama May 28, 2023 11:43
I sent 30 dollars from payeer to get it on paypal , after the payment i didnt receive it neither in paypal or payeer just refund me on paypal, you shouldnt be taking peoples money by scamming them. Thats low.
Oussama May 28, 2023 11:44
Just send me my money on paypal!!!
Admin LeoExchanger May 28, 2023 11:49
Oussama, we sent to Payeer
Oussama May 28, 2023 11:51
I didnt receive anything, and if you want to refund me, refund me on paypal thats what i paid for if not Im leaving this claim i dont want others to be [Obscene and abusive language was removed by the monitoring's administration] like me.
Admin BestChange.com May 28, 2023 12:04
Hello Oussama,

The exchanger provided convincing evidence that the funds on the application were returned to you to the Payeer account specified during the application.

In this connection, we transfer the claim to a neutral status with the possibility of further commenting.

We apologize for any inconvenience.

Kind regards, BestChange administration.
Oussama May 28, 2023 13:14
I didnt receive my money
0
CommentRemove
Yunus 37.110.215.* May 25, 2023 02:16
Issue has been fully resolved
I created order more than 13+ hours ago and still doesnt completed. I need refund. In support box no one answering
Expand (2)
Admin BestChange.com May 25, 2023 03:25
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger May 25, 2023 05:59
Hello Yunus,
We sent refund https://etherscan.io/tx/0xb67315eac723e0c255c79d2c92ca5e7d1f58b9f5cce71f2bcc8a834838c5a319
Claim solved
3
CommentRemove
Aurimas 5.20.151.* May 15, 2023 11:08
Yesterday I made exchange LTC to card EUR and it says "Status of order: The order is completed", but I haven't received any money to my card yet
Expand (1)
Admin LeoExchanger May 15, 2023 11:09
Hello Aurimas,

The term for crediting the transfer depends on your bank. Usually money comes immediately after sending from our side. In rare cases, it takes up to 3 working days.
Claim solved
3
CommentRemove
Oleg 46.42.248.* May 5, 2023 11:18
It was a very quick exchange between "Binance USDT Polygon" - "Leoexchanger" - VISA Card (Kaspi Bank). Transaction took 3-5 minutes to complete.
Expand (1)
Admin LeoExchanger May 6, 2023 06:58
Hello Oleg,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
Dima 46.211.229.* May 4, 2023 18:26
Today I made an exchange on this website for a visa/ua card
I sent 0.002233 bitcoins for exchange, more than 6 hours have already passed, the site administration completely ignores and does not respond to messages, bitcoin was sent from the blockchain site from this site, the funds were sent back at 13:20
I want to at least reach out to the administration, can you give me an answer when will I receive my money?
Expand (1)
Admin LeoExchanger May 4, 2023 19:06
Hello Dima,
Number of confirmations: 0+ https://www.blockchain.com/explorer/transactions/btc/4a88d59428773525d1cf08628301d1475a0a9637a68a01cb1e459e63bfd05d1e
The transaction confirmation time depends on the network workload and the commission that you paid to the miners for transferring coins.
The exchanger cannot speed up the confirmation of your operation in any way, because it is an independent process.
0
CommentRemove
Shemsu-Heru 78.120.136.* May 3, 2023 12:18
New transaction today.
Took less than 5 min.
Reliable site, I recommend.

thanks LeoTeam
Expand (1)
Admin LeoExchanger May 4, 2023 19:09
Hello Shemsu-Heru,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
Nikita 77.65.80.* April 30, 2023 18:18
Made a translation of crypta. A car payment error displayed.
Expand (6)
Admin LeoExchanger April 30, 2023 19:00
Hello Nikita,
Exchange to bank cards in USD and EUR currencies have restrictions. If
your bank card is issued by a country that is not listed below, please
do not create an exchange transaction. The request will be cancelled.
https://leoexchanger.top/en/visamc-limits-usd-eur/

Write on email support@leoexchanger.com address Tether (TRC20) USDT for refund
Claim solved
Admin LeoExchanger April 30, 2023 19:08
Nikita,
Valid email: support@leoexchanger.top
Nikita April 30, 2023 19:22
I created a deal and transferred the tron. The country is available for dollars.Technical support does not answer
Admin LeoExchanger April 30, 2023 19:36
Nikita, mastercard only EU countries, write address USDT TRC20 for refund
Nikita April 30, 2023 19:40
[Personal data was removed by the monitoring's administration]
Nikita April 30, 2023 21:40
I wrote his own address for returning funds to the mail
3
CommentRemove
Hanna 178.235.183.* April 26, 2023 16:52
Yesterday I made a transfer of USDT TRC20 to USD with withdrawal to a bank card. I was informed that my bank card did not pass. I provided the details of another card. The manager reported that the second card passed. However, the money did not appear in my account. I contacted support, and they responded that if the funds do not appear by morning, I would need to contact support again and provide a cryptocurrency wallet address for a refund, so I did in the morning, along with providing a bank statement and video. They then replied that they would provide me with a transaction number and I needed to deal with my bank as to why the money was not showing up in my account, which is strange. Money cannot simply not appear in a bank statement. It either arrived in the account or not. After that, they did not provide me with any transaction number and stopped responding to my emails and chats on the website. As soon as the situation is resolved, I am ready to change my review. But at the moment, I do not recommend it categorically.
Expand (3)
Hanna April 26, 2023 17:21
Yesterday I made a transfer of USDT TRC20 to USD with withdrawal to a bank card. I was informed that my bank card did not pass. I provided the details of another card. The manager reported that the second card passed. However, the money did not appear in my account. I contacted support, and they responded that if the funds do not appear by morning, I would need to contact support again and provide a cryptocurrency wallet address for a refund, so I did in the morning, along with providing a bank statement and video. They then replied that they would provide me with a transaction number and I needed to deal with my bank as to why the money was not showing up in my account, which is strange. Money cannot simply not appear in a bank statement. It either arrived in the account or not. After that, they did not provide me with any transaction number and stopped responding to my emails and chats on the website. As soon as the situation is resolved, I am ready to change my review. But at the moment, I do not recommend it categorically.
Admin LeoExchanger April 26, 2023 17:39
Hello Hanna,
The term for crediting the transfer depends on your bank. Usually money comes immediately after sending from our side. In rare cases, it takes up to 3 working days. Retrieval Reference Number (RRN : 311518770544) this number to uniquely identify the transaction in its system.
Claim solved
Hanna April 27, 2023 08:23
The issue is solved. But you should write this information on your website.
3
CommentRemove
Natalia 34.237.173.* April 23, 2023 09:41
Issue has been fully resolved
I didn't recieve my money, and even a confirmation of the usdt payment. I've send my money yesterday and still see " Order is on checking"
Expand (11)
Admin BestChange.com April 23, 2023 10:48
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger April 23, 2023 11:03
Hello Natalia,
Exchange to bank cards in USD and EUR currencies have restrictions. If
your bank card is issued by a country that is not listed below, please
do not create an exchange transaction. The request will be cancelled.
https://leoexchanger.top/en/visamc-limits-usd-eur/

Write on email support@leoexchanger.com address Tether (BEP20) USDT for refund
Claim solved
Natalia April 24, 2023 06:17
One more day, my money still didn't come back. Of course I checked the issue country before sending. And I wrote to the support, with no answer.
Claim renewed
Admin LeoExchanger April 24, 2023 06:21
Natalia,
Write on email support@leoexchanger.com address Tether (BEP20) USDT for refund
Claim solved
Natalia April 24, 2023 06:48
I've wrote on support@leoexchanger.com yesterday. And I've send one more letter just now. Hope it works.
Claim renewed
Admin LeoExchanger April 24, 2023 08:39
Natalia,
You don't send anything on email, that's why we can sent Tether (BEP20) USDT on address which we recaive money https://bscscan.com/address/0x83b0ed028f8f257db6f750dff1d72c9ac19a1cbb. Confirm, please?
Claim solved
Natalia April 24, 2023 10:25
I've send two letters with address. Well, it's it in your message. Send me please USDT back. Thank you.
Natalia April 24, 2023 13:24
I've send two letters with address. Well, it's it in your message. Send me please USDT back. Thank you.
Claim renewed
Admin LeoExchanger April 24, 2023 14:53
Natalia,
We sent refund: https://bscscan.com/tx/0xf801aeb2e8383078eccb5f1623dbfb77ccaaf9544eded790ef5f3ce3a996b95f
Claim solved
Admin BestChange.com April 24, 2023 14:55
Natalia, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
Natalia April 24, 2023 15:00
Yes, funds are finally receipted. Thank you very much for your support.
3
CommentRemove
Andreas 45.138.74.* April 24, 2023 07:34
Issue has been successfully resolved by the exchanger's administration
I received funds on Paypal through goods and services. Of course, this is all written on their website, but unfortunately I overlooked it. My payment was held for 21 days, this is not an option for me. Please tell me, LeoExchanger administration, how much refund will I receive from my transaction?
Expand (6)
Andreas April 24, 2023 08:18
I returned your payment to you
Andreas April 24, 2023 08:29
I have also sent you my TRON address to your email
Andreas April 24, 2023 08:30
I hope for a quick solution to the problems
Andreas April 24, 2023 08:59
BestChange administration, please help with this problem. I cancelled the transfer and now I want to get it back in cryptocurrency.
Admin LeoExchanger April 24, 2023 10:43
Hello Andreas,
We sent refund https://tronscan.org/#/transaction/1bab8279fcaa84dd85d46dcdca960d78fd13ba5f121c6f36e51a2dec7707721f
Andreas April 24, 2023 10:44
I was refunded the full amount. Thank you
0
CommentRemove
Mikle 49.237.17.* April 23, 2023 17:30
I had a glitch with my card and the exchange didnt work, technical support responded instantly within 1 minute, the money is on my card! Many thanks
Expand (1)
Admin LeoExchanger April 23, 2023 17:37
Hello Mikle,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
Olexandr 176.124.134.* April 23, 2023 10:53
Sent money 2 hours ago, support is not responding
Expand (4)
Admin BestChange.com April 23, 2023 10:54
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger April 23, 2023 11:05
Hello Olexandr,
Withdrawal is available only to Ukrainian cards. Delivery time from 30 minutes to up to 3 business days
Claim solved
Olexandr April 23, 2023 11:14
You deceived me, the site says from 30 to 90 minutes to wait, and now you write to me that it will take up to 3 days to wait
Admin LeoExchanger April 23, 2023 12:23
Olexandr,
completed bid
3
CommentRemove
Sergei 45.158.19.* April 18, 2023 17:38
The transfer was automatically denied.
The refund from this exchanger was not full.
Expand (1)
Admin LeoExchanger April 18, 2023 17:56
Hello Sergei,
Payment canceled by your bank, you pay a network fee
0
CommentRemove
Andrew 45.89.88.* April 9, 2023 10:07
Issue has been successfully resolved by the exchanger's administration
Im waiting for payment more than 12 hours!
In support answering i need wait in 3 days,but i need my money today!
Expand (5)
Admin BestChange.com April 9, 2023 10:19
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger April 9, 2023 10:24
Hello Andrew,
Withdrawal is available only to Ukrainian cards. Delivery time from 30 minutes to up to 3 business days
Andrew April 9, 2023 10:38
I have a Ukrainian card, on your website it says how fast you are, even (multi-term) in Withdrawing from BTC to UAH, but in fact it takes too much time I asked in support before the exchange and they said that the average time is 1 hour, I ask the administrator to respond and process my application as soon as possible.
Andrew April 9, 2023 10:57
Please respond somehow, this is not normal
Andrew April 9, 2023 11:46
I got payment,everything okay
0
CommentRemove
Ivan 31.144.109.* April 1, 2023 01:21
Please check my transaction
It's been almost 4 hours and I haven't received it yet. Support at your website is non-responsive(maybe they are sleeping because its night in Ukraine).

Order ID: 10131529
Expand (4)
Admin BestChange.com April 1, 2023 04:57
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger April 1, 2023 05:33
Hello Ivan,
Withdrawal is available only to Ukrainian cards. Delivery time from 30 minutes to up to 3 business days.
Work schedule of the operator: Daily from 09:00 to 22:00 (UTC+3).
Ivan April 1, 2023 06:01
Hello, LeoExchanger Support. Its "to" ukrainian card. Yesterday around midnight(UTC+3) I asked you in the support box
-'Whats the average processing time of an order is", and you answered, quote,
-"Around 1 hour".
So I'd appreciate if you processed the order transaction as soon as possible.
Ivan April 1, 2023 11:50
PAID around 10:15AM Local time. The Order was created at 1AM.
It took 9 hours to process an order. Am I satisfied? :/
p.s. Yesterday I also did an exchange here but with another exchanger - and it took them under 4 minutes(!!) to process the order, but I also have to say that I lost around 10% of money because of the bad exchange rate. So its kind of like they make you choose here -its either Time(quick processing), or you lose 10% of your money because of rates.
I've been using bestechange for over 3 years now and this is the first time it took so long to process the order, and I had to write the comments/complaints about it.
Sad.
Anyway, thanks.
0
CommentRemove
Hua 194.127.199.* March 22, 2023 09:28
They sent me money to paypal with 21 days hold and shipping information to Kiev Ukraine. When I asked to process a refund because I don't need 21 days holded funds (logic???) they never replied me.
Expand (8)
Admin LeoExchanger March 22, 2023 09:31
Hello Hua,
We do not hold your payment, please contact PayPal support
Claim solved
Hua March 22, 2023 09:33
You send money with shipping to Ukraine. To unhold the money I need to ship you a parcel. You found this correct? I come here to exchange the money from one source to another, and not to ship parcels.
Claim renewed
Admin LeoExchanger March 22, 2023 09:37
Hua,
Payment is the same as for hundreds of customers, please contact PayPal support for help
Claim solved
Hua March 22, 2023 09:41
You give to your customers not clear terms of use. You say: "Please note that we send payments in the same way as for Goods and Services". But you don't say that you send payment as for physical goods and services, you don't say to the customer that he will need to wait 21 days to receive the money. It's your fault, not PayPal.
Claim renewed
Hua March 22, 2023 09:46
I refunded your PayPal transaction. Please send me my money back, USDT TRC20: TR287nNUuXTwesov6RghQQBu7nRPwWkeTh
Admin LeoExchanger March 22, 2023 09:46
Hua,
We don't see any hold on your payment, this means there is a problem with your paypal account, please contact paypal support to solve this problem
Claim solved
Hua March 22, 2023 10:48
I refunded your PayPal transaction. Please send me my money back, USDT TRC20: TR287nNUuXTwesov6RghQQBu7nRPwWkeTh
Claim renewed
Admin LeoExchanger March 22, 2023 10:50
Hua,
We accept details to the official e-mail support@leoexchanger.top
Claim solved
3
CommentRemove
Yari 37.73.155.* March 20, 2023 15:19
The money never came ((
Expand (3)
Admin BestChange.com March 20, 2023 16:29
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin LeoExchanger March 20, 2023 16:49
Hello Yari,
Delivery time from 30 minutes to up to 3 business days.
Yari March 20, 2023 16:54
Thank you
0
CommentRemove
Nikita 89.209.188.* March 7, 2023 15:57
I exchanged BTC for PayPal, at first I was told that I cannot receive money for goods and services. Then, when returning the money, the support operator said that my wallet is not valid, although I sent money from it. Then he completely stopped answering, I did not receive the money. I do not recommend contacting this service
Expand (3)
Admin LeoExchanger March 7, 2023 16:15
Hello Nikita,
Your Bitcoin address is problematic! The exchange blocks sending to it.
Claim solved
Nikita March 7, 2023 16:31
I threw off several addresses and for some reason only you have problems with them. This is SCAM, do not use this exchange
Admin LeoExchanger March 8, 2023 05:49
Nikita,
Refund to BTC https://blockchair.com/bitcoin/transaction/793219758f8c8de0d8472dc3401ba494b657e1f7e5fb9d2ef09a1fd6e645daba
3
CommentRemove
shemsu-Heru 78.120.136.* March 7, 2023 13:00
New transaction today.
Took less than 10 min.
Reliable site, I recommend.

thanks LeoTeam
Expand (1)
Admin LeoExchanger March 7, 2023 13:02
Hello shemsu-Heru,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
Dacia 178.168.50.* February 23, 2023 08:36
do not recommend.
Payment error. Support quits
Expand (1)
Admin LeoExchanger February 23, 2023 08:46
Hello Dacia,
we have made a refund to your PM
Claim solved
3
CommentRemove
Maxim 94.198.40.* February 15, 2023 00:29
Used this exchange multiple times however after 3 or 4 withdrawals they blocked my withdrawal and asked me to provide almost every detail about myself including my passport, picture of me holding my ID, address and a lot more. I have provided some details and PROOF of where the money came from to show them it weren't from scam or anything like that however after that they still refused to pay me.
Expand (2)
Maxim February 15, 2023 01:21
If u guys want to refund my money send it to this LTC address: MVXW8FUYgHT6P2VPA6u2P2c1ZXyUp9ZKKg
Admin LeoExchanger February 15, 2023 08:42
Hello Maxim,
Aml frozen Id 10126494
You have not provided documents confirming your identity.
We also remind you that we use the verification of all crypto payments for risk groups: Mixers, Scam, OFAC sanction list, Darkweb, Hack, Terrorism, etc.
Claim solved
3
CommentRemove
Vitalii 46.211.78.* January 31, 2023 20:12
Just today I made a small amount transaction, all went very quickly and the process was very clear . My best wishes to company Leoexchanger. Stay well guys and thank you for your service.
Expand (1)
Admin LeoExchanger February 2, 2023 11:13
Hello Vitalii,
Thank you for exchange and feedback!

Leoexchanger Team
0
CommentRemove
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