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FoxExchange exchangerPlease note that this exchanger was delisted from the monitor on October 8, 2021. Currently, we cannot advise using FoxExchange to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
Go to the FoxExchange site
Information from the exchanger administration
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Status: | disabled | FoxExchange reviews: | 0391924 | |
Exchange rates: | — | Volet TS: | — | |
Reserve: | — | Perfect Money TS: | — | |
Age: | 7 years | WebMoney BL: | — | |
On BestChange: | — | MyWOT rating: | 3.0 | |
Country: | United States | Forums: | — |
Your name: | |
* Your e-mail: | |
* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website FoxExchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the FoxExchange administrator resolve the problem more quickly. If you didn't like the FoxExchange's service and want to write about it, use the Comment review type. |
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Order number: | |
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Ayt | 159.224.46.* | May 24, 2020 11:48 |
FoxExchange admin | May 24, 2020 13:10 |
Please contact support@fox.exchange with the OrderID so we can check the issue you mentioned.
Thanks,
fox.exchange
Ayt | May 24, 2020 23:33 |
BestChange admin | May 25, 2020 06:48 |
We request the exchanger's administrator to respond to the user's comment.
Best regards, BestChange administration.
FoxExchange admin | May 25, 2020 09:20 |
Please remove the order ID from the comment, it's your private info and it shouldn't be public.
Thanks,
fox.exchange
Vit | 37.120.203.* | May 12, 2020 17:22 |
I have done several transactions successfully the past few days with them. Earlier today, I increased the coins I am exchanging and suddenly they are asking for mandatory "KYC". They are asking for my id/passport, proof of residence, etc. I asked them to just refund my coins if they do not want to process my transaction.
Fox.exchange owner said NO KYC in bitcointalk thread: https://bitcointalk.org/index.php?topic=5104721.msg49528687#msg49528687
I will not send you my private documents(id/passport, proof of residence, etc.).
I already did a lot of transactions with you before and all of a sudden you ask for KYC when I increased the coins I sent to your exchange.
Just refund my coins or process the transaction and lets not waste our time. If I post this in bitcointalk, reddit, twitter, etc. your reputation will be tarnished forever. I am not a newbie in the crypto industry and I know selective scamming tactics by exchangers like you.
Refund my coins if you do not want to process my transaction. You cannot just keep customer's coins.
You are using KYC reason to keep customers' coins.
Fox.exchange is a scam exchanger.
I will update/delete this post when I get my coins back or if they process my transaction. If not, then I will post in bitcointalk, reddit, twitter, google playstore, etc. to warn others of fox.exchange scam exchange.
FoxExchange admin | May 12, 2020 17:30 |
All the exchangers are subject to AML/KYC requirements and your order requires KYC check, our support team sent you all the information you need to complete the KYC.
Vit | May 12, 2020 22:49 |
Fox.exchange is a SCAM.
I will post now in different websites to warn people about your scam exchange.
FoxExchange admin | May 13, 2020 16:56 |
Vit | May 13, 2020 17:01 |
They still have my coins. Please do not use fox.exchange, you will get scammed.
Details(complete with screenshots): https://bitcointalk.org/index.php?topic=5104721.msg54422442#msg54422442
I will keep on updating this.
FoxExchange admin | May 13, 2020 21:33 |
Vit | May 14, 2020 05:11 |
At first, they will process your smaller trades to gain your trust. Then when you deposit a bigger amount, they will ask for mandatory "KYC" and steal your coins for themselves. This is a common tactic by scammy exchanges.
They advertise NO KYC: [img]https://i.imgur.com/WyLhett.png[/img]
They still have my coins. Please do not use fox.exchange, you will get scammed.
Details(complete with screenshots): https://bitcointalk.org/index.php?topic=5104721.msg54422442#msg54422442
I will keep on updating this.
FoxExchange admin | May 15, 2020 07:06 |
Faizalsyach | 120.188.79.* | March 15, 2020 03:47 |
Âëàäèìèð | 83.149.45.* | March 7, 2020 18:51 |
FoxExchange admin | March 7, 2020 20:29 |
Please contact support@fox.exchange with the OrderID so we can check the issue you mentioned.
Thanks,
fox.exchange
Âëàäèìèð | March 7, 2020 21:21 |
FOX reserves the right to resolve issues and disputes at its sole discretion. Some issues include infringement of others’ rights, violation of laws and regulations, abnormal trades and others not explicitly mentioned in the Terms. Users agree to bear the costs arising from the process of dispute resolution.
FoxExchange admin | March 7, 2020 21:24 |
Thanks,
fox.exchange
Âëàäèìèð | March 7, 2020 21:29 |
FoxExchange admin | March 7, 2020 21:38 |
Âëàäèìèð | March 7, 2020 21:43 |
FoxExchange admin | March 7, 2020 21:53 |
All fees were noted to you prior the exchange, as mentioned in our email.
Âëàäèìèð | March 7, 2020 22:00 |
Administrator of exchanger is obliged to:
Provide reliable exchange rates including all the commissions as well as payment system commissions..."
Why don't you include fee in the rates? It is calculated on your website when placing an order. You just do not include it in the rate. That way, I always get less than what I promised.
Âëàäèìèð | March 7, 2020 22:01 |
FoxExchange admin | March 7, 2020 22:03 |
Âëàäèìèð | March 7, 2020 22:07 |
FoxExchange admin | March 7, 2020 22:12 |
And it's mentioned in our ToS page: "The final exchange rate may vary from the initial exchange rate due to market conditions and/or miner fees until the transaction is completed. We do not guarantee a fix exchange rate and that you are subject to get market exchange rate once the exchange is being actioned."
Âëàäèìèð | March 7, 2020 22:13 |
Administrator of exchanger is obliged to:
Provide reliable exchange rates including all the commissions as well as payment system commissions..."
FoxExchange admin | March 7, 2020 22:16 |
Âëàäèìèð | March 7, 2020 22:17 |
FoxExchange admin | March 7, 2020 22:20 |
We shared a screen shot in the email.
Âëàäèìèð | March 7, 2020 22:24 |
FoxExchange admin | March 7, 2020 22:25 |
Âëàäèìèð | March 7, 2020 22:41 |
FoxExchange admin | March 7, 2020 23:01 |
You can see the message here: https://fox.exchange/pair/BTC-ETH?ref=61730
FoxExchange admin | March 7, 2020 23:04 |
Âëàäèìèð | March 7, 2020 23:06 |
Administrator of exchanger is obliged to:
Provide reliable exchange rates including all the commissions as well as payment system commissions..."
FoxExchange admin | March 7, 2020 23:11 |
Âëàäèìèð | March 7, 2020 23:28 |
FoxExchange admin | March 8, 2020 09:08 |
Archie | 86.187.175.* | February 8, 2020 12:28 |
Tyler | 91.200.1.* | February 2, 2020 19:10 |
Tyler | 91.200.1.* | February 1, 2020 21:30 |
FoxExchange admin | February 2, 2020 08:27 |
You created an order for 0.0625 LTC, but we received only 0.062168 LTC.
Please check your email, you can browse the order page and choose from the following options:
1. Send the remaining 0.000332 LTC
2. Continue exchanging 0.062168 LTC
In case you can't find this email in your mailbox you can always contact support@fox.exchange.
Tyler | February 2, 2020 08:29 |
Michael | 5.62.41.* | December 24, 2019 14:51 |
FoxExchange admin | December 24, 2019 15:35 |
1 BTC rate is how BestChange displaying the rates, this is not our decision.
Though, it's very common when displaying market rates, similar to FIAT $1 USD = X Euro..
Feel free to share your trading habits and feedback here: https://forms.gle/p98e3xLYypUJSgRm8.
CashBB_com | 212.24.111.* | December 9, 2019 23:12 |
Hitadori | 154.126.12.* | November 13, 2019 11:46 |
FoxExchange admin | November 13, 2019 12:17 |
We emailed you back twice, please check your email...
We're looking into your order now and we'll update you soon.
Thanks,
fox.exchange
FoxExchange admin | November 14, 2019 07:29 |
We tried email you a couple more times, pls reply or contact us on Telegram
https://t.me/FoxExchange
Thanks,
fox.exchange
Vik | 92.223.89.* | November 1, 2019 16:22 |
In fact:
Promised - 0.006491
Received - 0.00631560
The difference was 2.9%, the exchange went in less than 2 minutes, the exchange rate did not change.
Where is my money, Lebovski?
BestChange admin | November 1, 2019 18:31 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
FoxExchange admin | November 2, 2019 09:12 |
The difference you described was actually 2.7% and it's due to network fee as shown on the homepage before you submitted the exchange order.
Vik | November 2, 2019 09:28 |
Why do not you include the network fee in your rate? I trust bestchange rates, not yours, why do you transfer rates without all the fees included?
BestChange admin | November 2, 2019 11:03 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
FoxExchange admin | November 2, 2019 11:40 |
We're referring to your review, quote:
Promised - 0.006491
Received - 0.00631560
it's 2.7%.
Network fee might be change due to network load and it can't calculated, plus, exchangers are depending on the time it will take the user to deposit the funds.
If you are worrying about paying too much network fee then try to avoid depositing/trading small amounts, because the network fee will be the same for $10 tx as for $1000 tx.
I hope that was helpful.
Vik | November 2, 2019 20:26 |
I wonder why you didn’t include them in the rates that you transfer to bestchange?
FoxExchange admin | November 2, 2019 21:33 |
Vik | November 2, 2019 21:41 |
All other exchangers here include all commissions in his course, do not try to fool users.
FoxExchange admin | November 2, 2019 21:56 |
Till then, please stop spamming fake info.
Vik | November 2, 2019 22:06 |
"Exchanger duties
Administrator of exchanger is obliged to:
Provide reliable exchange rates including all the commissions as well as payment system commissions..."
Why don't you include fee in the rates? It is calculated on your website when placing an order. You just do not include it in the rate. That way, I always get less than what I promised.
FoxExchange admin | November 2, 2019 22:11 |
Vik | November 2, 2019 22:18 |
And yes, I will not remove the claim until you compensate me for the difference. Now for sure.
FoxExchange admin | November 2, 2019 22:27 |
Vik | November 2, 2019 22:29 |
And yes, I will not remove the claim until you compensate me for the difference. Now for sure.
FoxExchange admin | November 2, 2019 22:34 |
Please send an email to the support@fox.exchange and we'll take it from there.
Vik | November 3, 2019 07:50 |
FoxExchange admin | November 17, 2019 09:00 |
Best Amir | 119.30.32.* | October 27, 2019 16:42 |
Akash Roy | 27.147.190.* | October 11, 2019 14:48 |
Jesus | 190.73.247.* | September 7, 2019 02:16 |
Kozlovskiy | 185.195.17.* | August 11, 2019 13:42 |
Thanks for answering all my newbie questions even before I traded my BTC to LTC
Dada | 64.120.114.* | August 8, 2019 07:31 |
These guys really helped me in figuring out what I'm doing wrong.
Uz | 154.66.59.* | July 21, 2019 10:18 |
If i had read the comments, i wouldn't have used this exchanger.
The same issue complained off by Mic, Zxc17 and Tulio is exactly what I expericenced.
Significant difference between the promised and actual rate
commission of miner should be paid by them and included in the exchange rate, maybe by doing that they won't been seen on the best exchange first ten exchangers list.
I guess they did that on purpose.
FoxExchange admin | July 21, 2019 10:36 |
The mining fee can’t be included in the rate since it’s being changed constantly due to network load.
None of the exchanges are including the mining fee in their rates for this reason.
In case you’ll find some exchanges that do include it so beware of their own fee which is probably significantly higher.
Uz | July 21, 2019 11:00 |
When we agreed on a rate as of when you received the coin, the rate is supposed to be locked in and processed at that rate and not wait until it goes down and just immediately i received the payment.
That's called a sharp practice.
I sent you at the agreed rate and you received my coin at the agreed rate; but yours was different. Why? I don't think you have anything to explain on that. Am impressed with bestchange, they are doing a nice Job to cub scammers and false claim. but you found your way to the top by sending a different rate just to get to the top of their monitor.
When I see you guys there i wont bother at all.....There are other honest exchangers on the list, at least they give what was agreed.
Mic | 134.19.189.* | July 6, 2019 22:56 |
I made an exchange on many exchangers, your courses are fine. But you should warn the user about the additional commission of a miner fee.
K.n | 185.180.222.* | June 30, 2019 22:40 |
Zxc17 | 178.47.29.* | June 5, 2019 14:58 |
BestChange admin | June 5, 2019 15:03 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
Raj | 103.228.153.* | May 23, 2019 11:22 |
Margarete | 169.57.191.* | May 21, 2019 10:31 |
Breana | 109.123.74.* | May 15, 2019 07:48 |
Tulio | 177.134.98.* | May 15, 2019 02:13 |
This exchange use low fees for BTC transactions. If u need something fast. Don`t use it.
BestChange admin | May 15, 2019 10:39 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
Tulio | June 3, 2019 22:02 |
Cacko | 62.162.190.* | March 26, 2019 20:59 |
Omar faruque | 103.73.107.* | March 9, 2019 02:34 |
Pfodo | 78.98.12.* | March 6, 2019 22:37 |
Hanlon | 103.75.119.* | March 1, 2019 07:27 |
Nghiem | 157.230.245.* | February 25, 2019 11:11 |
Yultsai | 146.185.155.* | February 22, 2019 13:00 |
FoxExchange exchanger's most popular directions for the last 30 days:
No statistics so far. |