Information from the exchanger administration(own it?)
Alfacash is an eight-year-old and duly regulated cryptocurrency exchange.
We’ve seen and survived wild things happening inside the crypto-world: Bitcoin initial dubious reputation, first companies adopting it, the boom of altcoins, the boom and bust of not-regulated cryptocurrency exchanges, the boom and bust of ICOs and we’re here now, in the DeFi stage, and probably about to face 200 million cryptocurrency users by 2030.
And we’re eager and ready!
ALFAcashier rebrands to Alfacash in 2020.
You will receive an email for confirmation and managing your review
* Order number:
Please indicate your exchange order number
Use this type of feedback only if you get no money from the Alfacash exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
Make sure that you specify the exchange order number in this case – it will help the Alfacash administration solve the problem faster.
If you just do not like the service at Alfacash and you want to share your opinion – select the Comment feedback type.
Add a comment:
January 28, 2022, 15:07
Problematic service, could not buy cryptocurrency
January 16, 2022, 14:21
Transferred money from BTC to USDT. My BTC transaction has been confirmed 4 hours ago. I still don't get my money! They don't even have Live Chat. They answer emails for a very long time and say that everything will be fine in 15-20 minutes. But i wait 4 hours already! ERC-20 transactions takes 30 second average. The service used to be much better but now I don't recommend it to anyone.
September 9, 2021, 17:49
Hello. What is happening with your Alfacash Store service? I’ve been trying to place an order for days and I can’t. I was told that your bank was under maintenance and the services should be restored on September 6, but it wasn’t. I even contacted support days ago, but no answer so far :(
June 1, 2021, 01:42
All perfect, fast exchange, any problems.
March 8, 2021, 16:47
Not recommended, They declined my order with no reason...
"Your payment request has been declined.
Unfortunately, we cannot disclose the reason for a payment being declined. This policy is in place to protect the security of our platform and our users"
January 28, 2021, 10:57
That is all right.
April 18, 2020, 21:51
All good, easy, user friendly
May 14, 2019, 23:37
Fast. My recognition knows no bounds.
May 3, 2019, 15:19
As they promise, they work like that!
little expansive than others, but seems safe and official
April 3, 2019, 11:28
That is all right. The exchange took place, though not quickly. Within 1-1.5 hours. You can work. My recommendation
October 25, 2018, 05:26
The operation was very fast and I received my Litecoins in just a minute!
August 23, 2018, 00:29
Big thank you to ac team!!! - i made a mistake and paied twice the same transaction - they refund my funds with no comission back!
July 27, 2018, 01:37
I made a transaction with them (#545352) on july 12 and 14 days after I did not receive my money. I tried with no success to wait for my money. I reach their support but they never give a solution, always told me "we are working on it" but I don?t believe it, they owned me 519 USD and if they want to help, maybe they can give me back my monero or transfer it via paypal or another way. But they just said "you have to wait" wait for what? A miracle? I don?t really understand them. It is very frustating.
Here is their last anwers:
We have not forgotten about you and your order. We understand it is frustrating, but our partner bank hasn't provided any answer as of now. Unfortunately, it happened because of our partner bank jurisdiction changing is in process. We just wanted to inform you of a daily and constant work over your order. We do appreciate your great patience!"
July 26, 2018, 16:35
Perfect!! Fast and easy to use with low tax!
CHERRY JHOAN Chacon Carrero
May 21, 2018, 17:19
Excelente super rapido , transaccion confiable. Los recomiendo.
May 19, 2018, 07:42
Fast and reliable, good service!
May 6, 2018, 10:05
Great service, fast and reliable, have changed like 5 times with them
May 3, 2018, 14:54
Used several times without issues
March 10, 2018, 23:28
Good and honest and fast
January 31, 2018, 21:31
Very fast - i did exchange 5k :) trustworthy will use him again for sure
January 31, 2018, 17:26
I'm waiting the last 7 days payment on my MC card. I am very dissatisfied !
Fajar Buana Ceria
January 31, 2018, 07:56
It's a great exchanger....easy, fast and trusted
January 28, 2018, 07:34
It's been 3 hours and still I haven't received my SMS verification code.
And a quick question, how long does it take to withdraw funds to Mastercard?
January 26, 2018, 16:05
Very good exchanger , highly trusted
January 14, 2018, 14:45
Very Good service! , Automatic exchange.
January 13, 2018, 09:23
Really good service, the UI is intuitive, and the process went really smooth. Good fees as well!
January 11, 2018, 06:54
Smooth as silk! Great service. Thank you.
January 9, 2018, 10:13
please help me
i sent 2582.19 Usd , but not receive 10 ltc
batch id: 201189608
please help me
January 6, 2018, 01:12
Excellent .. very fast. Thank you
January 5, 2018, 14:30
The best I have worked with, I love AlfaCash. Wow, this guys are super fast at deliverying