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alfa.cash exchanger website screenshot

Alfacash exchanger

Other
Status: disabled Alfacash reviews: 0/74
Exchange rates: Advanced Cash TS:
Reserve: Perfect Money TS:
Age: 10 years 4 months WebMoney BL:
On BestChange: MyWOT rating: 3.0
Country: Russia Forums:
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  Please indicate your exchange order number
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Use this type of feedback only if you get no money from the Alfacash exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the Alfacash administration solve the problem faster.

If you just do not like the service at Alfacash and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Jennifer Rockhold 70.132.234.* January 28, 2022, 15:07
Problematic service, could not buy cryptocurrency
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Admin Alfacash January 28, 2022, 15:14
Hello, Jennifer Rockhold!
Excuse us if you experienced any issues buying crypto. Please let us know what happened, we'd like to see the details, and may be we could assist you further. Send us a message through ticket system via http://alfa.cash/support/ or via Live Chat. We'll be glad to serve you.
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Alex 193.138.218.* January 16, 2022, 14:21
Transferred money from BTC to USDT. My BTC transaction has been confirmed 4 hours ago. I still don't get my money! They don't even have Live Chat. They answer emails for a very long time and say that everything will be fine in 15-20 minutes. But i wait 4 hours already! ERC-20 transactions takes 30 second average. The service used to be much better but now I don't recommend it to anyone.
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Admin BestChange.com January 16, 2022, 14:31
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin Alfacash January 16, 2022, 15:27
Your order was completed, we apologize for this delay
Claim cancelled
Admin BestChange.com January 16, 2022, 15:55
Alex, we kindly ask you to confirm the information from the Exchanger.

Best regards, BestChange administration.
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Pedro 152.206.243.* September 9, 2021, 17:49
Hello. What is happening with your Alfacash Store service? I’ve been trying to place an order for days and I can’t. I was told that your bank was under maintenance and the services should be restored on September 6, but it wasn’t. I even contacted support days ago, but no answer so far :(
Expand (1)
Admin Alfacash September 9, 2021, 18:17
Hello, Pedro!
SEPA transactions are currently not available, but you can enjoy other payment methods and features at Alfacash: https://www.alfa.cash
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Sergej K 89.116.71.* June 1, 2021, 01:42
All perfect, fast exchange, any problems.
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Hasan 178.70.130.* March 8, 2021, 16:47
Not recommended, They declined my order with no reason...

"Your payment request has been declined.
Unfortunately, we cannot disclose the reason for a payment being declined. This policy is in place to protect the security of our platform and our users"
Expand (1)
Admin Alfacash March 9, 2021, 09:22
Hello, Hasan!
Please provide your order number.
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Dmitriy 178.74.103.* January 28, 2021, 10:57
That is all right.
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Serg 109.252.119.* April 18, 2020, 21:51
All good, easy, user friendly
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Wmd 77.111.247.* May 14, 2019, 23:37
Fast. My recognition knows no bounds.
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Sheeff 94.123.201.* May 3, 2019, 15:19
As they promise, they work like that!

little expansive than others, but seems safe and official
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Maxim 176.59.73.* April 3, 2019, 11:28
That is all right. The exchange took place, though not quickly. Within 1-1.5 hours. You can work. My recommendation
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Andrea 87.3.65.* October 25, 2018, 05:26
The operation was very fast and I received my Litecoins in just a minute!
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Daniel 185.148.174.* August 23, 2018, 00:29
Big thank you to ac team!!! - i made a mistake and paied twice the same transaction - they refund my funds with no comission back!
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Rafa Alpuche 189.204.226.* July 27, 2018, 01:37
I made a transaction with them (#545352) on july 12 and 14 days after I did not receive my money. I tried with no success to wait for my money. I reach their support but they never give a solution, always told me "we are working on it" but I don?t believe it, they owned me 519 USD and if they want to help, maybe they can give me back my monero or transfer it via paypal or another way. But they just said "you have to wait" wait for what? A miracle? I don?t really understand them. It is very frustating.

Here is their last anwers:

"Dear Rafael,
We have not forgotten about you and your order. We understand it is frustrating, but our partner bank hasn't provided any answer as of now. Unfortunately, it happened because of our partner bank jurisdiction changing is in process. We just wanted to inform you of a daily and constant work over your order. We do appreciate your great patience!"
Expand (3)
Admin Alfacash July 28, 2018, 12:06
Dear Rafael,

You have been making lots of orders in the past using Alfacashier, and there is absolutely nothing to worry about at this point. We haven’t provided an answer because our partner bank’s jurisdiction changing is in the process. We are waiting for an answer from their side just like you, Sir. Your payout got into additional checks by the partner bank, as soon as the bank releases the money, it will be yours. We cannot refund you now, because practically the payment was successfully sent, the screenshot was provided earlier in the support ticket. We really appreciate you staying with us and your great patience is highly appreciated.
Claim cancelled
Rafa Alpuche July 30, 2018, 13:01
Ok, I?ll be waiting. But for now the claim must remain until this issue is solved.
Claim renewed
Admin Alfacash August 4, 2018, 17:56
Rafa Alpuche,
The payment was sent on 07/30/2018
Proof of payment sent to ticket ¹32576
Claim cancelled
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Claudio 201.22.84.* July 26, 2018, 16:35
Perfect!! Fast and easy to use with low tax!
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CHERRY JHOAN Chacon Carrero 190.142.193.* May 21, 2018, 17:19
Excelente super rapido , transaccion confiable. Los recomiendo.
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Minh 209.58.185.* May 19, 2018, 07:42
Fast and reliable, good service!
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Nnn 37.99.51.* May 6, 2018, 10:05
Great service, fast and reliable, have changed like 5 times with them
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Kolobok 87.247.15.* May 3, 2018, 14:54
Used several times without issues
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Kimo 37.126.104.* March 10, 2018, 23:28
Good and honest and fast
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Rami Fowaz 109.67.112.* January 31, 2018, 21:31
Very fast - i did exchange 5k :) trustworthy will use him again for sure
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Dissatisfied Customer 109.163.158.* January 31, 2018, 17:26
I'm waiting the last 7 days payment on my MC card. I am very dissatisfied !
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Fajar Buana Ceria 36.72.20.* January 31, 2018, 07:56
It's a great exchanger....easy, fast and trusted
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Royal Muya 105.52.60.* January 28, 2018, 07:34
It's been 3 hours and still I haven't received my SMS verification code.

And a quick question, how long does it take to withdraw funds to Mastercard?
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Asrul3148 115.164.52.* January 26, 2018, 16:05
Very good exchanger , highly trusted
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Rafiqul 103.229.82.* January 14, 2018, 14:45
Very Good service! , Automatic exchange.
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Rafiqul January 14, 2018, 15:20
Thanks Admin
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Paulo 189.26.208.* January 13, 2018, 09:23
Really good service, the UI is intuitive, and the process went really smooth. Good fees as well!
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HolgerB 122.129.151.* January 11, 2018, 06:54
Smooth as silk! Great service. Thank you.
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Alista 113.176.107.* January 9, 2018, 10:13
Https://www.Alfacashier.Com/order/b8ba356e3ccf1117ffb7d98cbad18776
please help me
i sent 2582.19 Usd , but not receive 10 ltc
batch id: 201189608
please help me
Expand (1)
Admin Alfacash January 9, 2018, 13:03
Hello, Alista!
Your order has been completed.
Proof:
https://live.blockcypher.com/ltc/tx/a34bcb771b04724f9b5fd3e2cd2df668780102b087de0e45f6592f1206523059
If you didn't receive money on your wallet - you need to fix/contact support of your wallet, as we do not deal with wallet problems.
Claim cancelled
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User 176.122.143.* January 6, 2018, 01:12
Excellent .. very fast. Thank you
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Jeremiah Amaukwu 105.112.37.* January 5, 2018, 14:30
The best I have worked with, I love AlfaCash. Wow, this guys are super fast at deliverying
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