Exchange rates:
430342
Exchangers:
386
Updated:
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alfa.cash exchanger website screenshot

Alfacash exchanger

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Status: active Alfacash reviews: 0272478
Exchange rates: 551 Volet TS:
Reserve: $471 593 Perfect Money TS:
Age: 12 years 1 month WebMoney BL:
On BestChange: 11 years 2 months MyWOT rating: 3.3
Country: Estonia Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website Alfacash have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the Alfacash administrator resolve the problem more quickly.

If you didn't like the Alfacash's service and want to write about it, use the Comment review type.

* Order number:
*
 
Add a comment:
Jennifer Rockhold 70.132.234.* January 28, 2022 12:07
Problematic service, could not buy cryptocurrency
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Alfacash admin January 28, 2022 12:14
Hello, Jennifer Rockhold!
Excuse us if you experienced any issues buying crypto. Please let us know what happened, we'd like to see the details, and may be we could assist you further. Send us a message through ticket system via http://alfa.cash/support/ or via Live Chat. We'll be glad to serve you.
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Alex 193.138.218.* January 16, 2022 11:21
Transferred money from BTC to USDT. My BTC transaction has been confirmed 4 hours ago. I still don't get my money! They don't even have Live Chat. They answer emails for a very long time and say that everything will be fine in 15-20 minutes. But i wait 4 hours already! ERC-20 transactions takes 30 second average. The service used to be much better but now I don't recommend it to anyone.
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BestChange admin January 16, 2022 11:31
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Alfacash admin January 16, 2022 12:27
Your order was completed, we apologize for this delay
Claim solved
BestChange admin January 16, 2022 12:55
Alex, we kindly ask you to confirm the information from the Exchanger.

Best regards, BestChange administration.
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Pedro 152.206.243.* September 9, 2021 14:49
Hello. What is happening with your Alfacash Store service? I’ve been trying to place an order for days and I can’t. I was told that your bank was under maintenance and the services should be restored on September 6, but it wasn’t. I even contacted support days ago, but no answer so far :(
Expand (1)
Alfacash admin September 9, 2021 15:17
Hello, Pedro!
SEPA transactions are currently not available, but you can enjoy other payment methods and features at Alfacash: https://www.alfa.cash
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Sergej K 89.116.71.* May 31, 2021 22:42
All perfect, fast exchange, any problems.
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Hasan 178.70.130.* March 8, 2021 13:47
Not recommended, They declined my order with no reason...

"Your payment request has been declined.
Unfortunately, we cannot disclose the reason for a payment being declined. This policy is in place to protect the security of our platform and our users"
Expand (1)
Alfacash admin March 9, 2021 06:22
Hello, Hasan!
Please provide your order number.
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Dmitriy 178.74.103.* January 28, 2021 07:57
That is all right.
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Serg 109.252.119.* April 18, 2020 18:51
All good, easy, user friendly
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Hamed 95.179.208.* April 6, 2020 20:50
Hi
Very fast and the best price
You are the best.
Also the best referral and payment system
Thankful
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Serg 92.62.139.* September 2, 2019 00:33
My order id: 580300 was not complete automatically, but I need bitcoins asap. No reply from support.
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Alfacash admin September 2, 2019 05:09
Hello Serg,
Your order was completed within 35 minutes after the payment was completed, XRP orders are due to additional checks sometimes. We apologize for any inconveniences, your order is completed.
Claim solved
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Wmd 77.111.247.* May 14, 2019 20:37
Fast. My recognition knows no bounds.
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Sheeff 94.123.201.* May 3, 2019 12:19
As they promise, they work like that!

little expansive than others, but seems safe and official
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Maxim 176.59.73.* April 3, 2019 08:28
That is all right. The exchange took place, though not quickly. Within 1-1.5 hours. You can work. My recommendation
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Andrea 87.3.65.* October 25, 2018 02:26
The operation was very fast and I received my Litecoins in just a minute!
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Daniel 185.148.174.* August 22, 2018 21:29
Big thank you to ac team!!! - i made a mistake and paied twice the same transaction - they refund my funds with no comission back!
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Rafa Alpuche 189.204.226.* July 26, 2018 22:37
I made a transaction with them (#545352) on july 12 and 14 days after I did not receive my money. I tried with no success to wait for my money. I reach their support but they never give a solution, always told me "we are working on it" but I don?t believe it, they owned me 519 USD and if they want to help, maybe they can give me back my monero or transfer it via paypal or another way. But they just said "you have to wait" wait for what? A miracle? I don?t really understand them. It is very frustating.

Here is their last anwers:

"Dear Rafael,
We have not forgotten about you and your order. We understand it is frustrating, but our partner bank hasn't provided any answer as of now. Unfortunately, it happened because of our partner bank jurisdiction changing is in process. We just wanted to inform you of a daily and constant work over your order. We do appreciate your great patience!"
Expand (3)
Alfacash admin July 28, 2018 09:06
Dear Rafael,

You have been making lots of orders in the past using Alfacashier, and there is absolutely nothing to worry about at this point. We haven’t provided an answer because our partner bank’s jurisdiction changing is in the process. We are waiting for an answer from their side just like you, Sir. Your payout got into additional checks by the partner bank, as soon as the bank releases the money, it will be yours. We cannot refund you now, because practically the payment was successfully sent, the screenshot was provided earlier in the support ticket. We really appreciate you staying with us and your great patience is highly appreciated.
Claim solved
Rafa Alpuche July 30, 2018 10:01
Ok, I?ll be waiting. But for now the claim must remain until this issue is solved.
Claim renewed
Alfacash admin August 4, 2018 14:56
Rafa Alpuche,
The payment was sent on 07/30/2018
Proof of payment sent to ticket ¹32576
Claim solved
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Claudio 201.22.84.* July 26, 2018 13:35
Perfect!! Fast and easy to use with low tax!
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Peter 109.65.80.* July 24, 2018 16:46
WoW.vot eto kruto,kypil bitkoin s vizi,10 minyt i vse dela,proshel nebolshyy varifikaciy i vse gotovo,bydy polzovatsa eshe,spasibo bolshoe,realno molodci!!!!!
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CHERRY JHOAN Chacon Carrero 190.142.193.* May 21, 2018 14:19
Excelente super rapido , transaccion confiable. Los recomiendo.
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Minh 209.58.185.* May 19, 2018 04:42
Fast and reliable, good service!
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Nnn 37.99.51.* May 6, 2018 07:05
Great service, fast and reliable, have changed like 5 times with them
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Kolobok 87.247.15.* May 3, 2018 11:54
Used several times without issues
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Kimo 37.126.104.* March 10, 2018 20:28
Good and honest and fast
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Alex 185.152.65.* February 14, 2018 08:29
Good rates, fast support, one of the best!
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Rami Fowaz 109.67.112.* January 31, 2018 18:31
Very fast - i did exchange 5k :) trustworthy will use him again for sure
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Dissatisfied Customer 109.163.158.* January 31, 2018 14:26
I'm waiting the last 7 days payment on my MC card. I am very dissatisfied !
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Fajar Buana Ceria 36.72.20.* January 31, 2018 04:56
It's a great exchanger....easy, fast and trusted
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Royal Muya 105.52.60.* January 28, 2018 04:34
It's been 3 hours and still I haven't received my SMS verification code.

And a quick question, how long does it take to withdraw funds to Mastercard?
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Asrul3148 115.164.52.* January 26, 2018 13:05
Very good exchanger , highly trusted
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Rafiqul 103.229.82.* January 14, 2018 11:45
Very Good service! , Automatic exchange.
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Rafiqul January 14, 2018 12:20
Thanks Admin
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Paulo 189.26.208.* January 13, 2018 06:23
Really good service, the UI is intuitive, and the process went really smooth. Good fees as well!
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HolgerB 122.129.151.* January 11, 2018 03:54
Smooth as silk! Great service. Thank you.
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Alista 113.176.107.* January 9, 2018 07:13
Https://www.Alfacashier.Com/order/b8ba356e3ccf1117ffb7d98cbad18776
please help me
i sent 2582.19 Usd , but not receive 10 ltc
batch id: 201189608
please help me
Expand (1)
Alfacash admin January 9, 2018 10:03
Hello, Alista!
Your order has been completed.
Proof:
https://live.blockcypher.com/ltc/tx/a34bcb771b04724f9b5fd3e2cd2df668780102b087de0e45f6592f1206523059
If you didn't receive money on your wallet - you need to fix/contact support of your wallet, as we do not deal with wallet problems.
Claim solved
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User 176.122.143.* January 5, 2018 22:12
Excellent .. very fast. Thank you
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Jeremiah Amaukwu 105.112.37.* January 5, 2018 11:30
The best I have worked with, I love AlfaCash. Wow, this guys are super fast at deliverying
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Brahim 160.77.131.* January 3, 2018 11:36
Cette site un bon site pour gagne l'argent
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Manostsol84 2.86.21.* December 29, 2017 10:48
Nice and easy. Used multiple times

Low commissions
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Khaled 185.40.211.* December 28, 2017 23:41
Usefull.
i used it multiple time and it works.
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Aklewis 41.66.255.* December 23, 2017 13:27
Great exchange, fast and low fee rate
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Mojtaba 109.169.49.* December 22, 2017 15:25
Hi
I have a question, do you calculate exchange rate when an order created or when you pay?
Expand (2)
Alfacash admin December 22, 2017 20:54
Hello, Mojtaba!
Please next time ask our friendly support team through tickets system in your account, we are always happy to assist you in a prompt manner. Answering your question, it depends on the direction of exchange. If you exchange BTC into any direction, there are time frames for paying for the order, which is two hours like any other order. During those two hours we can only guarantee exchange rate fixation within first 15 minutes of your order creation, if you manage to pay within 15 minutes after the order creation, the exchange rate is fixated for 24 hours (if BTC transfer is in "confirming" status). After that there is no fixation whatsoever, and rates are updated upon receiving BTC. We do that because BTC is one of the most highly volatile and overloaded networks, ever. For ALL other directions of exchange there is a standard rule: You create an order, there is 15 minutes to pay for it, if you want exchange rates to not change, if you manage to do it, then it will never change. Please bear in mind, SWIFT/SEPA transfers take 1 to 3 days, sometimes up to 6 or 7, depends on the bank. Rates always update in that case, also we do have 72 hours holds for several directions, e.g. Perfect Money, MoneyPolo, AstroPay, and etc. If you pay for the first time, the hold is there, of course, exchange rates update upon receiving funds. We do not take responsibility in cases if your financial institution or payment solution adds additional verification for your payments, even if it is considered a lightning fast payment option. Perfect Money, for example, may hold transfers for additional verification due to security reasons know only by them. It's all not that complicated as you may think. Hope that answers your questions.
Mojtaba December 22, 2017 20:59
Thanks a lot
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