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alfa.cash exchanger website screenshot

Alfacash exchanger

Other
Status: active Alfacash reviews: 0/90
Exchange rates: 1036 Advanced Cash TS:
Reserve: $2 562 009 Perfect Money TS:
Age: 9 years 3 months WebMoney BL:
On BestChange: 8 years 4 months MyWOT rating: 3.0
Country: Germany Forums:
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Use this type of feedback only if get no money from the Alfacash exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the Alfacash administration solve the problem faster.

If you just do not like the service at Alfacash and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Pedro 152.206.190.* (July 11, 2021 | 16:21)
They put order completed but Ive been waiting almost 24 hours and I havent received the money into my bank account yet. And the process is supposed to be automatic. I demand you to refund my bitcoins, my order is #610. Giving this issue, I dont recommend them at all.
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Admin Alfacash (July 11, 2021 | 19:34)
Hello, Pedro!
You order was executed within 2 minutes after we received your payment. The SEPA payment sent to you is a regular one, not an instant one (which costs around 35 EUR more.) It happens that SEPA payments may get delayed due to Weekends or due to additional checks - which is a regular practice, but we assure you that the payment was sent for processing within 2 minutes. We apologize for a delay in answering your inquiry. You can always contact us via ticket system, live chat, or leave us a message, we'll get back to you. We'll go ahead and respond that same in the ticket you left. No worries, your payment is on the way.
Claim cancelled
3
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Sergej K 89.116.71.* (June 1, 2021 | 01:42)
All perfect, fast exchange, any problems.
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Viktor Neufeld 88.130.53.* (April 9, 2021 | 11:58)
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Admin Alfacash (April 9, 2021 | 13:01)
Hello, Viktor Neufeld!
Please contact our support team. https://www.alfa.cash/ - You can use "live chat" feature at the bottom right corner of the page
Claim cancelled
3
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Hasan 178.70.130.* (March 8, 2021 | 16:47)
Not recommended, They declined my order with no reason...

"Your payment request has been declined.
Unfortunately, we cannot disclose the reason for a payment being declined. This policy is in place to protect the security of our platform and our users"
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Admin Alfacash (March 9, 2021 | 09:22)
Hello, Hasan!
Please provide your order number.
0
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Dmitriy 178.74.103.* (January 28, 2021 | 10:57)
That is all right.
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Serg 109.252.119.* (April 18, 2020 | 21:51)
All good, easy, user friendly
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Artem 90.151.87.* (March 6, 2020 | 16:52)
, , !
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Nikita 54.37.73.* (December 22, 2019 | 13:22)
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Admin Alfacash (December 22, 2019 | 14:02)
Hello, Nikita!
"Your order will be processed manually within 24 hours. On working days processing usually takes about 2-4 hours." - https://www.alfacashier.com/exchange/nem/sberbank

https://www.alfacashier.com/support
https://www.alfacashier.com/ru/support
Your order has been completed
Claim cancelled
3
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Wmd 77.111.247.* (May 14, 2019 | 23:37)
Fast. My recognition knows no bounds.
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Sheeff 94.123.201.* (May 3, 2019 | 15:19)
As they promise, they work like that!

little expansive than others, but seems safe and official
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Maxim 176.59.73.* (April 3, 2019 | 11:28)
That is all right. The exchange took place, though not quickly. Within 1-1.5 hours. You can work. My recommendation
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Andrea 87.3.65.* (October 25, 2018 | 05:26)
The operation was very fast and I received my Litecoins in just a minute!
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Daniel 185.148.174.* (August 23, 2018 | 00:29)
Big thank you to ac team!!! - i made a mistake and paied twice the same transaction - they refund my funds with no comission back!
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Rafa Alpuche 189.204.226.* (July 27, 2018 | 01:37)
I made a transaction with them (#545352) on july 12 and 14 days after I did not receive my money. I tried with no success to wait for my money. I reach their support but they never give a solution, always told me "we are working on it" but I don?t believe it, they owned me 519 USD and if they want to help, maybe they can give me back my monero or transfer it via paypal or another way. But they just said "you have to wait" wait for what? A miracle? I don?t really understand them. It is very frustating.

Here is their last anwers:

"Dear Rafael,
We have not forgotten about you and your order. We understand it is frustrating, but our partner bank hasn't provided any answer as of now. Unfortunately, it happened because of our partner bank jurisdiction changing is in process. We just wanted to inform you of a daily and constant work over your order. We do appreciate your great patience!"
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Admin Alfacash (July 28, 2018 | 12:06)
Dear Rafael,

You have been making lots of orders in the past using Alfacashier, and there is absolutely nothing to worry about at this point. We havent provided an answer because our partner banks jurisdiction changing is in the process. We are waiting for an answer from their side just like you, Sir. Your payout got into additional checks by the partner bank, as soon as the bank releases the money, it will be yours. We cannot refund you now, because practically the payment was successfully sent, the screenshot was provided earlier in the support ticket. We really appreciate you staying with us and your great patience is highly appreciated.
Claim cancelled
Rafa Alpuche (July 30, 2018 | 13:01)
Ok, I?ll be waiting. But for now the claim must remain until this issue is solved.
Claim renewed
Admin Alfacash (August 4, 2018 | 17:56)
Rafa Alpuche,
The payment was sent on 07/30/2018
Proof of payment sent to ticket 32576
Claim cancelled
3
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Claudio 201.22.84.* (July 26, 2018 | 16:35)
Perfect!! Fast and easy to use with low tax!
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Yahont 206.210.106.* (July 17, 2018 | 19:13)
Good exchanger, every time its fast and reliable

, , ..
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CHERRY JHOAN Chacon Carrero 190.142.193.* (May 21, 2018 | 17:19)
Excelente super rapido , transaccion confiable. Los recomiendo.
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Minh 209.58.185.* (May 19, 2018 | 07:42)
Fast and reliable, good service!
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Nnn 37.99.51.* (May 6, 2018 | 10:05)
Great service, fast and reliable, have changed like 5 times with them
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Kolobok 87.247.15.* (May 3, 2018 | 14:54)
Used several times without issues
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Kimo 37.126.104.* (March 10, 2018 | 23:28)
Good and honest and fast
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88.200.136.* (February 17, 2018 | 09:56)
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Rami Fowaz 109.67.112.* (January 31, 2018 | 21:31)
Very fast - i did exchange 5k :) trustworthy will use him again for sure
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Dissatisfied Customer 109.163.158.* (January 31, 2018 | 17:26)
I'm waiting the last 7 days payment on my MC card. I am very dissatisfied !
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Fajar Buana Ceria 36.72.20.* (January 31, 2018 | 07:56)
It's a great exchanger....easy, fast and trusted
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Royal Muya 105.52.60.* (January 28, 2018 | 07:34)
It's been 3 hours and still I haven't received my SMS verification code.

And a quick question, how long does it take to withdraw funds to Mastercard?
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Asrul3148 115.164.52.* (January 26, 2018 | 16:05)
Very good exchanger , highly trusted
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88.200.214.* (January 14, 2018 | 18:31)
!
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Rafiqul 103.229.82.* (January 14, 2018 | 14:45)
Very Good service! , Automatic exchange.
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Rafiqul (January 14, 2018 | 15:20)
Thanks Admin
0
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Paulo 189.26.208.* (January 13, 2018 | 09:23)
Really good service, the UI is intuitive, and the process went really smooth. Good fees as well!
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