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DigiChanger exchanger

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Status: unavailable DigiChanger reviews: 0171272
Exchange rates: Volet TS: 27
Reserve: Perfect Money TS: 206.20
Age: 2 years 1 month WebMoney BL: 440
On BestChange: 1 year 2 months MyWOT rating: 3.0
Country: Ukraine Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website DigiChanger have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the DigiChanger administrator resolve the problem more quickly.

If you didn't like the DigiChanger's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Victoria 176.59.57.* August 25, 2024 20:18
All good. Recommending.
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0
CommentRemove
User 178.165.199.* August 17, 2024 08:25
Issue has been successfully resolved by the exchanger's administration
I was trying to exchange 3000 USDT to Wise USD, 2 days has past and I didn't get my money. Plus, I wrote them on Telegram, on email and on Support Chat — they stopped answer me.
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BestChange admin August 17, 2024 15:38
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin August 17, 2024 15:46
Hello dear customer,
your exchange is in the process of payment. The direction is not instant, you need to wait. Keep you informed of order status updates
Claim solved
BestChange admin August 21, 2024 07:20
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
User August 21, 2024 08:31
Hello! Yes, I confirm.
3
CommentRemove
German Bogapov 93.127.106.* August 19, 2024 16:01
It was necessary to exchange USDT for hryvnias. Withdrawal from Binance. Service
DigiChanger for exchange is very convenient. I asked a question in the chat about the exchange - they answered right away. Transferred to the card within 30 minutes.
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Kostya 5.253.206.* August 13, 2024 17:35
Thank you for the exchange. everything was great. when I exchanged usdt for fiat currency, it took a little less than an hour, but nothing. I didn't get a penny, but that's okay too. But I just have one question to find out why I was transferred the currency from a physical sender?
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Bogdan 95.222.116.* July 31, 2024 16:02
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
Today I used this service and will now describe my experience. I wanted to exchange my USDT for EUR on Wise. They told me to wait a few hours, I waited and of course nothing happened, the money was still not in the account. I contacted technical support after these couple of hours and they told me that I need to wait some more. I waited and the money is still not in the account and most likely will not be. They will tell you that some direction in their service is long and you need to wait, they will write standard replies, just so that you leave them alone. I do not recommend using this service. You can use it if you want to play roulette with your funds. It is a pity that such services are listed on bestexchange, I used it only because they are on your site. Best wishes and have a nice day.
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BestChange admin July 31, 2024 16:07
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin July 31, 2024 16:59
Hello Bogdan,
your application is in the process of payment, the direction you have chosen may take several hours, please wait for the money to be credited to your account
BestChange admin August 5, 2024 10:56
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Bogdan August 5, 2024 11:43
Dear administration of bestexchange. Thank you for solving my problem. I got the money on my bank account.
0
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Oleksii 37.57.124.* August 1, 2024 08:53
Super service. I've been using it for over a year, made hundreds of transactions, everything is great.
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Rm 149.88.110.* July 31, 2024 17:53
Fast, convenient, proven - I have been using the service for several years, a positive experience.
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0
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Diamond 72.143.221.* July 24, 2024 13:11
I used the service for the first time. and I really liked it. It was easy and fast, about 5 minutes. Respect.
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0
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Younes 85.203.44.* July 14, 2024 17:31
I have used this site multiple times and found it to be reliable and fast. Even if the exchange rate is not favorable for me at the time, I am willing to wait for it to get closer to my desired rate and not use other sites because this one is fast, secure, and has a responsive online chat.
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0
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Nazir 104.28.106.* July 11, 2024 11:53
Issue has been successfully resolved by the exchanger's administration
The worst exchanger for the USDT to KZT direction. Support is very unresponsive. They cannot provide any estimates for the payment processing time. I waited for more than 2 hours, and support still cannot give any timelines for sending the funds from their side. I do not recommend anyone use this service. I will be demanding a refund because this exchanger does not deserve to be listed on Bestchange. I recommend that the Bestchange administration pay close attention to the actions of this exchanger, as my review is just one of dozens of negative reviews about this exchanger.
Expand (4)
Nazir July 11, 2024 13:37
UPDATE
I waited 4 hours.
Nothing changes. I think they’re ***.
No correct response, just asking to wait!
Wait what?
BestChange their mark on your reputation. Do something with them!
BestChange admin July 11, 2024 13:41
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin July 11, 2024 14:14
Hello Nazir,
you already have the money, please check your bank account
Nazir July 11, 2024 14:14
Only after warnings about escalation and screenshots about that escalation they do something.
Mostly worse ever experience about exchanger.
Not recommended 0/100
Please beware of this exchanger.
Thanks to BestChange Support that helps with this issue!
0
CommentRemove
Mark 156.146.63.* July 5, 2024 12:58
Unsafe fund transfer, our account was restricted, and the bank refunded the transfer to the sender. We provide a refund receipt, we are not interested in taking any funds from Digichange source. Please refund our USDT.
Expand (8)
DigiChanger admin July 5, 2024 13:55
Hello Mark,
your situation will be dealt with by the administrator of the exchange service to resolve the issue
Claim solved
Mark July 5, 2024 13:58
OK, Noted... soon refund USDT
You have to pay a penalty for an unreliable fund transfer, our account is restricted for your transfer.

First refund then mark as resolved.
Claim renewed
DigiChanger admin July 5, 2024 14:20
Mark, please provide the information we requested from you
Claim solved
Mark July 10, 2024 03:07
We provide all required information, First refund then mark as resolved.
Claim renewed
DigiChanger admin July 10, 2024 08:53
Mark, we are looking for your payment, you have been informed about the deadline, please wait
Claim solved
BestChange admin July 10, 2024 10:01
Hello Mark,

During the verification of information on your application, violations of the rules of the exchanger on the part of the user were discovered. In this case, please refrain from renewing the claim and provide the exchange service with the necessary information and wait for a response

Kind regards, BestChange administration.
Mark July 10, 2024 13:17
Don't mark it resolved
First solve then mark as resolved.
Claim renewed
BestChange admin July 10, 2024 13:52
Mark,

The message above is a message not from the administration of the exchanger, but from the monitoring administration. We ask you not to renew your claim, as there was a violation when using the exchanger. Please wait until the problem is resolved by the exchanger.

Kind regards, BestChange administration.
Claim solved
3
CommentRemove
User 80.29.125.* July 4, 2024 20:03
Issue has been fully resolved
I made a transfer 5 hours ago, the funds never arrived. The support said it would happen in the evening or tomorrow morning. But now they write “Your exchange is frozen, please contact support.” The support window has been removed! Not very serious, I don't recommend it.
Expand (6)
DigiChanger admin July 4, 2024 20:05
Hello User,
It is impossible to send funds to your details, please write to us by email, wallet for a refund
Claim solved
User July 4, 2024 20:08
Why did I have to wait 5 hours for you to tell me about this? Your operator checked with the administrator, he said that the money will be available in the evening. This is fine?
Claim renewed
DigiChanger admin July 4, 2024 20:23
User, the money was already in the process of being sent, as it turned out that you have a problem with the details, we are waiting for the wallet to be returned to our mail
Claim solved
User July 4, 2024 20:29
There can be nothing wrong with the details, because I have sent money this way more than once. Most likely you have a problem:) I sent the wallet 15 minutes ago.
Claim renewed
DigiChanger admin July 4, 2024 21:05
User, sent a refund to your wallet, please confirm receipt of the refund
Claim solved
User July 4, 2024 21:09
The money was returned, but I can’t recommend your exchanger, because I spent too much time, but never received the zlotys. I hope you fix this, because I see that you often have such problems.
3
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Joy Bangla 45.248.149.* June 26, 2024 09:44
Issue has been successfully resolved by the exchanger's administration
I created order and they said they dont have perfect money. so asking me Trc20 adress for refund.

telling me they will refund my fund at nigh. Why late?

such a unprofessionalism and poor service.
Expand (2)
DigiChanger admin June 26, 2024 11:34
Hello Joy Bangla,
Unfortunately, the transfer to your wallet was processed, the ticket said that the money would be returned, they asked you for a wallet for a refund and returned the funds to you
Claim solved
BestChange admin June 27, 2024 08:49
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
3
CommentRemove
Fuat 46.226.160.* June 25, 2024 14:02
I made an exchange from USDT BEP20 to Perfect Money USD. USDT sent, still not received PM after more than 4 hours.
Expand (1)
DigiChanger admin June 25, 2024 14:23
Hello Fuat,
unfortunately, there were difficulties with payment, Perfect is processing the payment and making a refund, we have asked you for a wallet for a refund, sorry for the inconvenience
Claim solved
3
CommentRemove
Pavel 138.199.7.* June 20, 2024 18:36
Took longer than I hoped, but the transfer is complete.
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Artur 193.111.198.* June 14, 2024 15:26
The best exchanger. I always use it. I recommend.
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Joe 183.81.8.* June 14, 2024 06:01
Do not use the exchanger. Support does not respond. The exchange does not work 24/7. I have been waiting for my funds for more than 3 hours. I read the reviews and will most likely wait a few more days. Please do not use this exchanger.
I exchange USDT, in any other exchanger it takes 5 minutes.

support does not respond. They promised to make the transfer instantly, but in the end I am sitting without money.
Expand (4)
Joe June 14, 2024 06:30
I wrote to support. Support replied that they would do everything within 24 hours. Because of this exchanger, I lost my plane ticket. I ask support to return my USDT to me, to which I receive a refusal and ask to wait. I can't wait, but the exchanger doesn't care. Now they don't answer me at all.
BestChange admin June 14, 2024 07:55
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin June 14, 2024 08:41
Hello Joe,
made a refund at your request, you already have the money
BestChange admin June 14, 2024 09:14
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
0
CommentRemove
Maksim 178.220.124.* June 14, 2024 06:08
Issue has been successfully resolved by the exchanger's administration
Support doesn’t respond. I sent crypto but nothing has happened. Please do smth and solve the problem!
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Artur 213.202.230.* June 10, 2024 12:52
Two operations in a row. Everything went quickly and clearly. I recommend.
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Anastasiia 213.76.123.* June 9, 2024 14:42
Everything is fine. Thanks!
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W R Arel Nepol 89.185.84.* June 8, 2024 12:43
It takes a time but tey did a very good job at the best rate.
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Bambang 89.64.61.* June 6, 2024 18:24
1 hour and 40 minutes have passed since I made the transaction. I have not received my money. Support just answers "we cannot provide exact term, you should wait" although they promised make an exchange up to one hour. Very disappointed.
Expand (1)
DigiChanger admin June 6, 2024 20:19
Hello Bambang,
you must have the money, confirm receipt of funds to your bank
Claim solved
3
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Oleg 46.211.149.* June 4, 2024 17:36
Good support and very fast exchange.
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Alex 212.79.122.* June 4, 2024 11:10
Everything went fine. Support was always available.
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Nick 91.223.100.* June 2, 2024 10:41
According to the information available, the exchanger has no financial obligations to this user
Start exchange 20 HOURS ago. They didnt make an exchange. I ask about refund 3 times. Their support just start ignoring me. The worst service i ever had in Bestchange.
Expand (3)
BestChange admin June 3, 2024 08:25
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin June 3, 2024 13:24
Hello Nick,
the refund was made at the end of the day on the second of July. Unfortunately, this direction is not immediate and you need to wait for payments
Claim solved
BestChange admin June 3, 2024 14:55
Nick, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
3
CommentRemove
Francisco 164.127.207.* May 27, 2024 10:00
I don't recommend it. An hour and a half passed — no money, no information when the transfer would be made. I advise you to look for another, more friendly service.
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Md Sahariar Khandker 37.111.219.* May 19, 2024 06:58
Very bad experience….almost taken 2 hour for complete order…
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Artem 188.214.106.* May 12, 2024 13:39
Good service! THY.
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Artem May 12, 2024 13:40
Ñïàñèáî çî îáìåí.
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Pako 87.248.164.* May 7, 2024 07:23
Support promised a transfer within 30 minutes. The support stopped responding after 30 minutes. I still haven't received the exchange.
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DigiChanger admin May 7, 2024 07:33
Hello Pako,
The transfer is already with you, please check your wallet.
Claim solved
3
CommentRemove
Artur 89.163.251.* May 6, 2024 11:43
Several operations in a row. Everything went quickly and clearly. I recommend.
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Kari 37.73.200.* May 4, 2024 17:12
Service is working very well with low fees.
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Moris 178.197.210.* April 30, 2024 09:49
Perfect service, very fast!
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Vladislav 49.229.162.* April 23, 2024 09:03
Very fast exchange, thank you so much for your service!
One of the best.
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Markini 151.115.41.* April 19, 2024 19:37
I have been working with this exchanger for several months now. Always favorable USDT exchange rates. The support service works great, they respond quickly. I recommend this service.
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Konstantin 95.164.46.* April 19, 2024 12:23
All the beat! Excellent service and support!
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Md Roqibul 103.112.58.* April 18, 2024 12:58
Very good service.
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Dmytro 46.211.239.* April 17, 2024 10:05
Good service, it is fast and reliable;)
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Dima 146.70.193.* April 16, 2024 16:14
One of the best service in internet.
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Oleg 171.6.246.* April 16, 2024 05:59
Everything was fine. Exchange took an hour, maybe a little bit longer than usual, but works fine to me. Can recommend, thanks for your service.
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Andriy 188.163.34.* April 10, 2024 07:49
Ltc -> privat24 successfully executed within 2 hours. Thank you.
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Fatima 5.30.183.* April 9, 2024 09:31
Issue has been fully resolved
I have requested an exchange on 07.04.2024, it lasted more than hour and I didn't get the peyment, support asked to wait more since it is a long exchange and it may take up to 4 hours, I waited, but almost 3 days have already passed and I still haven't received my funds. Then support asked me to send them video where I should show transactions history strating from 07.04.2024, I shared them this video, they are not solving my problem at all.
I called my bank for help but they requested MT103, I asked Digichanger support to provide this document confirming money transfer. Afterwards they again asked to wait for a this document, they didn't provide anything untill today, only thing they tell me is to wait!
Please make a refund! Since it is not little amount!
Expand (2)
BestChange admin April 9, 2024 10:07
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin April 9, 2024 16:19
Hello Fatima,
We requested the necessary information from the counterparty. We apologize for this situation, until the counterparty responds, we cannot give you a refund because the money is being processed for this order.
Claim solved
3
CommentRemove
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