DigiChanger exchanger
Go to the DigiChanger site
Information from the exchanger administration
Leave feedback about the exchanger Other exchangers
|
Status: | active | DigiChanger reviews: | 02527218 | |
Exchange rates: | 683 | Volet TS: | 34 | |
Reserve: | $406 452 989 | Perfect Money TS: | 224.70 | |
Age: | 3 years | WebMoney BL: | 440 | |
On BestChange: | 2 years | MyWOT rating: | 3.0 | |
Country: | Ukraine | Forums: | — |
Your name: | |
* Your e-mail: | |
* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website DigiChanger have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the DigiChanger administrator resolve the problem more quickly. If you didn't like the DigiChanger's service and want to write about it, use the Comment review type. |
|
Order number: | |
* | |
Leon | 169.150.210.* | July 10, 2025 13:11 |
Alx | 90.71.51.* | July 3, 2025 15:44 |
Sal | 31.30.160.* | July 3, 2025 13:37 |
Artem Asieiev | 207.81.13.* | July 1, 2025 06:17 |
Today is 1st of July 00:00.
Didn't recieved my money yet.
No explanation when the transfer will be done.
No reason why money can't be transferred yet.
Order was marked as emergency, but didn't helped with speeding up the process.
Need help from BestChange side to solve the problem.
DigiChanger admin | July 1, 2025 07:48 |
Most likely there was a delay on the part of the bank. Confirm the fact of receiving the funds.
Serge | 49.177.35.* | June 27, 2025 14:45 |
Evgen | 87.196.74.* | June 27, 2025 10:17 |
Viktor | 83.10.16.* | June 24, 2025 18:40 |
Daria | 212.3.197.* | June 20, 2025 15:11 |
Maria | 135.125.189.* | June 20, 2025 04:03 |
Lara | 95.10.5.* | June 17, 2025 13:30 |
Adiya | 176.170.52.* | June 16, 2025 08:19 |
Broh | 188.63.250.* | June 11, 2025 15:56 |
Bkh | 178.247.85.* | June 6, 2025 13:35 |
DigiChanger admin | June 6, 2025 21:49 |
We understand your dissatisfaction, the funds were sent, a screenshot of the receipt was also attached in the chat. A normal PDF file of the receipt was requested from the sender, apparently you just need to wait for the funds to be credited
Bkh | June 7, 2025 21:25 |
DigiChanger admin | June 9, 2025 07:22 |
Vlad | 188.95.54.* | June 8, 2025 09:57 |
Hosain Salman | 5.30.11.* | June 6, 2025 21:29 |
However, a few days later, the sender reported the transaction, and the funds were held and refunded to them.
This is a clear case of fraud.
I have lost $1,370 as a result.
USDT to UAE bank transfer.
DigiChanger admin | June 7, 2025 09:09 |
the exchange was paid 4 months ago. We have not yet received confirmation that the payment returned is ours. Please provide a statement or proof that the payment we sent you returned
Hosain Salman | June 7, 2025 09:18 |
All relevant documents were submitted through Telegram. I kindly ask: why have they not been reviewed or acknowledged?
Regardless of the time that has passed — whether days, months, or even years — do you truly have the legal or ethical right to reclaim the funds under such circumstances?
I must emphasize again: this constitutes fraud, and I am formally demanding the immediate return of my funds.
DigiChanger admin | June 7, 2025 14:34 |
Oleksandr | 88.156.140.* | June 4, 2025 23:26 |
I followed all the instructions given by support and provided proof that money never arrived in my revolut account. In return I was given a pixelated receipt saying that the "sender" made a transaction, however, I never got the real proof from support, as Revolut support asked me to provide. Revolut support insured me that there is nothing with my account, recently I received the transfer just fine.
Also, I ran that receipt through an AI analyzer and it said that most likely (99,9%) the receipt I was given was faked since there was a misalignment on some lines of the receipt particularly on the Recipient name and revtag lines.
Last time I heard from support was the day before yesterday... I think i have been patient and calm enough for almost a week, I demand my USDT back or money.
I hope BestChage support will help me with this.
DigiChanger admin | June 5, 2025 10:40 |
the team is already analyzing this situation. If you have not received the funds, please record a video that meets our requirements.
Oleksandr | June 5, 2025 12:09 |
Oleksandr | June 5, 2025 14:39 |
Oleksandr | June 5, 2025 14:40 |
Anait | 120.18.173.* | June 5, 2025 10:08 |
Lex | 89.100.101.* | June 4, 2025 17:27 |
Andrey | 79.116.175.* | June 2, 2025 16:23 |
Nikolay | 176.240.213.* | June 2, 2025 13:46 |
Yaroslav | 35.145.92.* | June 1, 2025 15:38 |
Arsenii | 91.210.69.* | June 1, 2025 15:07 |
Adlan | 95.0.62.* | May 30, 2025 15:02 |
Ïîëüçîâàòåëü | 89.45.7.* | May 28, 2025 11:16 |
Alex | 23.134.91.* | May 27, 2025 11:07 |
Inka | 108.171.109.* | May 27, 2025 06:14 |
What made the situation worse was the lack of timely support — I contacted the help desk right after sending the funds, but I didn’t get a reply for nearly 2 hours. I was very anxious because I needed to withdraw the money within a specific timeframe.
When support finally responded, they were unable to give a clear estimate of when the transaction would be processed. As a result, I had to wait another 2 hours without any updates.
This level of uncertainty is unacceptable, especially for large transfers where time is critical. I hope the team will improve communication and processing time in the future.
DigiChanger admin | May 27, 2025 08:20 |
we’ve noticed that you created the exchange outside our operating hours, so the wait time was longer than usual. Our support team responded as soon as they began processing your request. Please note that payouts to KZT are not instantaneous and require additional processing time. Your remarks have been noted and will be acted upon. Have a great day!
Roman | 79.154.56.* | May 19, 2025 07:10 |
Roman | May 19, 2025 07:57 |
BestChange admin | May 19, 2025 08:09 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin | May 19, 2025 08:48 |
Roman | May 19, 2025 08:48 |
Roman | May 19, 2025 08:51 |
However, I need an actual proof of payment confirming what you’ve said, so I can request information from my bank regarding this transfer.
Without this, it looks like a scam.
Please be specific:
— How long should I wait exactly?
— And if the funds don’t arrive, when will you return the money?
DigiChanger admin | May 19, 2025 08:53 |
Roman | May 19, 2025 09:04 |
I’ve been waiting for over 14 hours. No proof of payment has been provided.
The admin promised the transfer would be completed within 30 minutes — that was the only reason I agreed to proceed.
Initially, the order status was marked as “Success done.” Now it’s suddenly changed to “Order is hold.”
Support has been unhelpful — no clear answers, no proof of payment, no defined timeline.
They just keep telling me to “wait a bit more,” without any transparency or accountability.
This behavior is unacceptable and raises serious concerns about the legitimacy of the service.
I demand:
— Immediate proof of payment.
— A clear timeframe: how long do I still have to wait?
— And if the funds never arrive, when exactly will the money be returned?
DigiChanger admin | May 19, 2025 10:18 |
Roman | May 19, 2025 10:33 |
Send real proof and or clearly state when you’ll return the money if it doesn’t arrive.
Roman | May 19, 2025 11:13 |
Still no proof of payment has been provided. This looks extremely suspicious!
Admins, please step in and clarify what’s going on here!
DigiChanger admin | May 19, 2025 11:17 |
Roman | May 19, 2025 11:21 |
Roman | May 19, 2025 12:48 |
Please help me get my money back!
DigiChanger admin | May 19, 2025 13:29 |
We have sent you the funds, we are not responsible for the bank delay, more detailed evidence of sending funds was requested from the sender.
Roman | May 19, 2025 13:32 |
You refuse to provide any proof of payment and avoid discussing refund conditions.
You simply took the crypto and disappeared — no confirmation, no accountability.
Roman | May 19, 2025 19:08 |
No money, no proof of payment!
Support has completely stopped responding.
The website stop working now!
BestChange, are you here?
BestChange admin | May 19, 2025 19:55 |
We have received confirmation from the service's administration that the funds have been successfully sent.
Unfortunately, the payment system has suspended the payment for internal verification. To speed up its completion, you need to send the exchange service the requested video, which will be transferred to the Wise support service, or wait for the end of the security service verification. It may require additional time.
We ask for patience or provide a video to resolve the situation quickly.
Sincerely, administration of the BestChange exchanger monitor.
Roman | May 20, 2025 13:42 |
- No funds received
- No proof of payment
- No refund
- No clear timeline
- No communication — support has stopped responding.
DigiChanger admin | May 21, 2025 10:31 |
https://www.digichanger.pro/en/rules/aml-kyc-policy/
5. In the event of reasonable suspicions by the Service's administration that a user is attempting to use the Service for money laundering or any other illegal activities, the administration has the right to:
- suspend the execution of the user's exchange operation until the circumstances are fully clarified;
- request identity documents from the user;
- request other information related to payments.
Proof of sending the payment and the bank's request was provided to the monitoring administration.
Roman | May 21, 2025 10:41 |
You claimed it was a SEPA transfer, yet you refused to provide the payment reference, which is standard and required to trace such payments.
You have repeatedly lied to me in our correspondence — I have full screenshots to prove this.
Now you're illegally demanding my personal data on behalf of a third party — your counterparty and their bank, without any legal grounds or formal proof.
It has been 64 hours — the money is gone, and your support has banned me instead of resolving the issue.
BestChange, please intervene immediately!
I am ready to provide all evidence and full documentation of this case.
Roman | May 21, 2025 10:49 |
I am ready to provide all requested KYC documents — but only after you show me:
A real screenshot from the bank, clearly showing:
- today’s date
- the bank’s request for my personal data
- The email address of the requesting bank — or at least your official email where I can send the documents securely.
You have stopped responding in both the chat and by email, and you have marked my order as “Order deleted” — why?
BestChange, please intervene immediately. I am ready to provide all evidence and documents to clarify this situation.
DigiChanger admin | May 21, 2025 12:39 |
Roman | May 21, 2025 12:51 |
In that same email, I also explained how the exchanger misled me in support chat — I have full screenshots.
They also refuse to provide the SEPA reference number, which is critical for tracing the payment.
It has now been 67 hours, and I still have:
- No funds received
- No proof of payment
- No refund
- No clear timeline
I’m banned from support, and the order status is "deleted".
BestChange — intervene immediately!
DigiChanger admin | May 21, 2025 13:20 |
https://www.digichanger.pro/en/rules/service-rules/
https://www.digichanger.pro/en/rules/aml-kyc-policy/
We have provided you with completely accurate and comprehensive information on your payment
Roman | May 21, 2025 14:55 |
- No funds received
- No proof of payment
- No refund
- No clear timeline
- The order was marked “deleted”
- I was blocked by the exchanger
- They lied in chat and refuse to return funds
BestChange — intervene immediately!
Roman | May 22, 2025 10:12 |
Roman | May 22, 2025 13:34 |
Hello!
Roman | May 23, 2025 09:16 |
BestChange, intervene immediately!
BestChange admin | May 23, 2025 10:42 |
We communicate with you via Telegram and email. Please wait for a response from the bank.
Sincerely, administration of the BestChange exchanger monitor.
Roman | May 23, 2025 10:54 |
In both Telegram and email, you are ignoring my questions and providing no specific information.
All your replies just say "please wait", that doesn’t help resolve anything.
DigiChanger admin | May 23, 2025 12:15 |
Roman | May 23, 2025 14:06 |
It’s been a week — no money, no answers.
Roman | May 24, 2025 21:01 |
BestChange, intervene immediately!
DigiChanger admin | May 26, 2025 15:38 |
Roman | May 26, 2025 15:52 |
Eugene | 46.229.58.* | May 23, 2025 16:58 |
Nadia | 83.147.153.* | May 23, 2025 14:27 |
Thank you!
Nataliia | 78.158.5.* | May 21, 2025 16:38 |
DigiChanger exchanger's most popular directions for the last 30 days:
No statistics so far. |