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01:22:27 exchanger website screenshot

DigiChanger exchanger

Status: unavailable DigiChanger reviews: 0/9
Exchange rates: Advanced Cash TS: 9
Reserve: Perfect Money TS: 67.00
Age: 1 year 2 months WebMoney BL: 435
On BestChange: 2 months MyWOT rating: 3.0
Country: Ukraine Forums:
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Use this type only if you get no money from the DigiChanger exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the DigiChanger administration solve the problem faster.

If you just do not like the service at DigiChanger and you want to share your opinion – select the Comment feedback type.

Add a comment:
Mira 5.31.31.* September 22, 2023 16:52
[The AML case arose due to high-risk markers in the assets that the user had sent. Thus, the customer needs to undergo KYC procedures]

I doesn’t revive my money in my card
They are [Obscene and abusive language was removed by the monitoring's administration]
Can u make something with my amount
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Admin September 23, 2023 05:41

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin DigiChanger September 23, 2023 06:26
Hello Mira,
your application was frozen within the AML office on the merchant's side, you need to go through KYC, KYC requirements have been sent to you by email, contact the online chat or messenger on our website, we will help
Admin September 23, 2023 09:14
Dear user.

We regret that this situation occurred and you did not notice the warning about AML verification when creating an application, and also were not informed about the status of the funds in the transaction you sent, including the nuances associated with the international AML\KYC\KYT standards.

However, ignorance of the law is not an excuse, just as ignorance of the anti-money laundering measures that apply throughout the world will not exempt the holder of funds that have been identified as potentially dangerous in any wallets, transactions or services subject to subject to inspection, freezing and appropriate procedures.

The results of the check can be found at the link:

The exchange office does everything possible to return funds as quickly as possible. Please send the requested data to the exchange office and wait for the verification to complete. As soon as the funds you sent are unblocked, the exchange office will contact you to process the refund and also notify us.

Best regards, BestChange administration.
Mira September 23, 2023 11:48
They ask about my passport and my face in front of the id. Also they would like have my signature in paper. For what?
Admin DigiChanger September 24, 2023 12:19
Mira, this is a requirement of aml policy, you need to pass KYC
Tom 46.201.232.* September 6, 2023 07:33
Максимально неприятная поддержка (консультант Анна). Разговаривает с клиентом как на базаре где-то в колхозе.
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Yin 188.163.27.* August 31, 2023 17:53
Due to insufficient mining fee payment was delayed on my end, yet support was able to resolve the problem in a timely and friendly manner: )
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Aeaa 46.98.137.* August 23, 2023 13:11
[Obscene and abusive language was removed by the monitoring's administration]

I received a payment address [Mention of a third-party resource was removed by monitoring's administration] to which I immediately sent 450 usdt. After 10 minutes, the exchange status did not change and I reloaded the page and saw that the transfer wallet was already new. Support refuses to help, ignores and is rude. I already received a new address by e-mail, which, according to them, is correct. They ask me to record a video where the address to which I transferred is indicated, how can I do this if I already have a completely different address displayed? They are asking for proof that is impossible for me to get and they know it and manipulate it.
I have to record every exchange on video, is that funny? Very bad exchanger, service, I do not recommend to anyone
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Admin August 23, 2023 17:21

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin DigiChanger August 23, 2023 17:31
Hello Aeaa,
1. The correct address was sent to the email before the amount was transferred to another address.
2. The developer checked and tested the script, and no services were found that could replace the address.

Clarify, how can we ensure that the exchange provided the wrong address?
Admin DigiChanger August 23, 2023 17:33
Hello Aeaa,
We work with licensed software, the developers have carefully checked this situation. No reason was found to change the wallet. Requisites were also sent to the client's mail. The client did not provide any evidence of wallet substitution for payment.

The reason may be the banal negligence of the client when the wallet was copied elsewhere.
Admin DigiChanger August 23, 2023 17:36
We are ready to provide the administration with all the details on this situation
Aeaa August 23, 2023 18:49
I am very upset that bestchange is covering for these scammers. I have always recommended this platform to friends and acquaintances, because everything is honest here, as it turned out, this is not the case.

As the owner of this "exchanger" writes, they checked everything and the software is licensed, but how can he prove this or how can I be sure of this?
1. You sent to email the second usdt address, with which you replaced the address to which I sent the money.
2. How can I trust your developer if he works for people like you?

I can write down my procedure minute by minute, because I am very careful about this and I have never had a problem.
1. At 15:01 I created an exchange and received the address TVb6PK3WVwbp3grHYNLe1QSGRpydgcQaLw for payment. I copied this address and sent it to myself in telegram, I can send a screenshot of the message or show it through enidesk.
2. At 15:03 I opened Paxful and compared again the address on the site where the address for sending was indicated, after that I sent the money. You can check
3. After 5-6 minutes, the status of the exchange did not change and I decided to refresh the page and then I already saw a new address, which this "exchanger" considers correct.

This is the evidence that I have, I did not expect that scammers could work for bestchange. Should I have recorded the whole process on video?
There can be no negligence on my part, because I double-checked the address several times. I hope BestChenge is really an honest platform
I advise everyone to avoid these people, they scam you that's all.
Admin August 23, 2023 18:57
Dear user,

Please provide the information you have in response to our e-mail request.

Best regards, BestChange administration.
Admin DigiChanger August 23, 2023 20:10
Aeaa, detail log for you order utc +2 timezone:
- 23.08.2023 15:01 - order created
- 23.08.2023 15:01 - message form our server sent to you e-mail

We use licensed software from well-known developers and do not have the ability to make changes to the code, it is impossible to change the wallet on our side. Many well-known exchangers use the same software.

If you have any evidence of wallet spoofing on our side, you can provide them to the monitoring administration.
Aeaa August 23, 2023 20:47
I have not received a response from the bestchange administration yet
Admin DigiChanger August 24, 2023 06:36
Aeaa, ok
Aeaa August 24, 2023 07:21
Everything is ok, we are waiting for a response from Bestchange. I hope there are no more people like you on this site.
Admin DigiChanger August 24, 2023 07:30
Aeaa, we have never had such complaints
Aeaa August 24, 2023 07:31
Stop canceling the claim, this issue has not yet been resolved
Admin August 24, 2023 16:37
We have provided you with an email response and duplicated it here.

Unfortunately, this problem occurs with users from time to time. This is independent of the exchange office, and it is not the fault of the exchange office.
The reason is malware, a virus, or a script on the user's device.

You can check for a virus or script by copying any other address of the same type.

We are sorry that this situation happened to you, which is why we strongly recommend that users carefully check all information before exchanging it at any exchange office.

We have checked the information provided by you and the exchange office.

The claim is transferred to a neutral status with the possibility of commenting.

Best regards, BestChange administration.
Sahib 212.90.61.* August 13, 2023 10:19
Very well support, insane platform ever
it was too fast
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Eugene 146.158.58.* August 5, 2023 14:40
Really fast exchanger and responsive support
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User 194.44.73.* August 2, 2023 11:08
Fantastic! Fast and Reliable!
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Igor 46.211.75.* July 24, 2023 12:04
Верификация быстрая, 10 минут, обмен прошел успешно .
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Anton 46.211.120.* July 21, 2023 14:07
Fast and with low commission
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Зоя 46.211.165.* July 19, 2023 06:52
Дуже добре спрацювали. Досить швидко. Я задоволена. Дякую.
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Paul 185.43.236.* July 12, 2023 06:53
Worked fine for me
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Александр 91.234.26.* July 10, 2023 12:49
Все суперю спасибо
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