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btcbit.net exchanger website screenshot

BtcBit exchanger

Other
Status: active BtcBit reviews: 0/4
Exchange rates: 309 Advanced Cash TS: 1
Reserve: $11 114 660 Perfect Money TS: 0
Age: 3 years 4 months WebMoney BL:
On BestChange: 2 years 9 months MyWOT rating: 3.0
Country: Latvia Forums:
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Use this type of feedback only if get no money from the BtcBit exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

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If you just do not like the service at BtcBit and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Guillermo Gonzalez Ugalde 14.143.190.* (October 21, 2020 | 10:18)
I gave all my cocuments for the verification as per required...

they rejected my verification...
Expand (1)
Admin BtcBit (October 21, 2020 | 11:17)
Hello, Guillermo Gonzalez Ugalde!

Could you please specify your email, which you have registered with us? Because we cannot find you in the system to figure out what is the matter.

Sincerely,
BTCBIT.NET Team
0
CommentRemove
Morgan 91.189.181.* (September 22, 2020 | 23:39)
Super strict KYC, I will never use your service in future.
Do not recommend this service to anyone.
Expand (1)
Admin BtcBit (September 23, 2020 | 10:52)
Hello, Morgan!

We collect information about client in accordance with the industry's AML ('Anti-Money Laundering') and KYC ('Know Your Customer') requirements.
According to the EU legislation regarding combating in AML/TF our company is an obligate entity that should use a risk based approach and make due diligence before establishing relationship with new customers. Therefore, during the registration process our company requests to provide a few documents and make certain steps for the verification.

Sincerely,
BTCBIT.NET Team
0
CommentRemove
John 82.10.188.* (April 22, 2020 | 12:25)
They are one of the worst companies out there. They need 4 documents for the verification. I have 2 days for 4 documents. The live chat told me that I need only the ID and everything is good as the other documents are accepted. I send the ID then they decline all the other documents verified before and approve only the ID. They do this for 2 days. They are one of the worst that always give problems to people. I don't recomand.
Expand (1)
Admin BtcBit (April 22, 2020 | 15:56)
Hello, John!

Customer profile verification usually takes 10-15 minutes, if documents are provided with necessary requirements for profile verification, it can't take 2 days
To make any exchange in our service it is necessary go through registration and verification process. It is strict step for each customer, all provided documents should be provided with necessary requirements, it can be a reason, why you got declined (provided document not meet necessary requirements / e-mail with more detailed information about verification should be received after verification review).
At registration moment you agreed with company "Terms & Conditions" where are written all situations which can occur during registration/verification.
We recommend you visit them one more time by provided link below:
https://btcbit.net/terms
We are providing 24/7 customer support for customers by chat on the website, you can contact support to receive more detailed information about your profile verification request, also you can find all contact info below:
Phone
+371 66 090 222
+48 588 813 222
Email
info@btcbit.net
https://btcbit.net/contacts
Please, contact us and we are sure that can solve this situation, we are sure that some misunderstanding caused.

Sincerely,
BTCBIT.NET Team
0
CommentRemove
Mirutzo 86.124.97.* (May 12, 2019 | 11:20)
Made multiple transactions, they deliver always in time. Recommended!
Expand (1)
Admin BtcBit (May 12, 2019 | 16:04)
Hello, Mirutzo!

Thank you for your review!

Sincerely,
BTCBIT.NET Team
0
CommentRemove
Ax 132.71.134.* (March 13, 2019 | 20:35)
Patient & prompt service.
Expand (1)
Admin BtcBit (March 13, 2019 | 21:23)
Hello, Ax!

Thank you for your review!

Sincerely,
BTCBIT.NET Team
0
CommentRemove
Dz Mehedi 103.230.105.* (September 8, 2018 | 11:26)
Excellent Service & Friendly Support. Love it :)
Expand (1)
Admin BtcBit (September 8, 2018 | 11:55)
Hello, Dz Mehedi!

Thank you for your review!

Sincerely,
BTCBIT.NET Team
0
CommentRemove
Andrew 100.2.159.* (May 20, 2018 | 20:45)
The worst exchange I've ever seen. If you want to save your time and money - select another service.
Expand (1)
Admin BtcBit (May 20, 2018 | 22:47)
Hello, Andrew!

Thank you for your comment! If your documents was declined by our compliance division that mean trouble are with your documents, it does not mean that the exchanger is bad, the problem is specifically in you. Before leaving the comments you need to understand yourself.

Sincerely,
BTCBIT.NET Team
0
CommentRemove
Alex Dan 83.99.186.* (February 21, 2018 | 23:47)
TRUST Exchange!!! Need around 1 hour to receive the BTC, but I think that 1 hour isn't much time. Excellent customer support-if have any question can ask them and will receive answers for them. I can say that my experience with them is 5*
Expand (1)
Admin BtcBit (February 28, 2018 | 11:00)
Hello, Alex Dan!
Thank you for positive review!
Sincerely yours,
BTCBIT
0
CommentRemove

BtcBit exchange service's most popular directions for the last 30 days:

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