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Updated:
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crypster.net exchanger website screenshot

Crypster exchanger

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Status: active Crypster reviews: 08462
Exchange rates: 2552 Volet TS: 14
Reserve: $49 505 534 Perfect Money TS: 155.40
Age: 5 years 1 month WebMoney BL:
On BestChange: 4 years 11 months MyWOT rating: 2.5
Country: Russia Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website Crypster have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the Crypster administrator resolve the problem more quickly.

If you didn't like the Crypster's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
User 45.143.200.* March 30, 2025 15:06
The review is being checked by the monitor's administration
I exchanged USDT TRC20 for RUB MIR. The funds arrived after 2 hours, but they were credited to a different bank card. Keep in mind when filling out the form in the application that if you specify a phone number for SBP, the funds will be sent via SBP. However, you cannot leave the SBP phone number field blank, as it is required.
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Crypster admin March 30, 2025 15:12
Dear customer,

Thank you for contacting us. By specifying the number of the Fast Payment System (SBP) in your application, you automatically agree to make a transfer to the specified number. Unfortunately, our operator could not assume that it was for this application that a transfer by card number was required.

In the future, please feel free to clarify the details by specifying the application number in the chat and specifying that the transfer must be made specifically for this application. This will help us to process your requests more efficiently and meet your expectations.

With respect,
Crypster Administration
User March 30, 2025 15:26
Yes, that's correct, but in the exchange request form, the field for entering the SBP phone number is mandatory, and it is impossible to create a request without it. Keep this in mind.
Crypster admin March 30, 2025 15:30
Yes, you're right, and we appreciate your thoughtfulness. However, unfortunately, you did not specify that your application should be paid using the card number. In the future, please feel free to let us know in the chat. This will help us better understand your needs and resolve your requests faster. Thank you for your understanding!
User March 30, 2025 15:46
Your website offers options for where to send funds—T-Bank, Sberbank, VTB, Visa, MIR, and SBP. This means there is a separate option for transfers via SBP. I selected the MIR option, assuming that the transfer would be made directly to my MIR card (since you have a separate option for SBP). I specifically entered my MIR card number in the request. However, you still sent the funds via SBP to a different card. This makes your website's interface illogical and unclear for users.
Crypster admin March 30, 2025 15:49
During the processing of your application, you were informed that "Upon specifying the SBP, you agree that the payment will be made by transferring the phone number to your bank."
User April 1, 2025 11:30
Yes, but at the same time, I cannot leave the phone number field blank because it is mandatory in your exchange request form. This means you will always process the transfer via SBP, even when the client specifically needs a direct transfer to a card. The fact that one has to separately request a direct transfer in a support chat is absolutely unclear and non-transparent. I hope my feedback helps your future clients take this into account when exchanging with you.
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User 174.243.215.* March 10, 2025 05:44
According to the information available, the exchanger has no financial obligations to this user
Transferred rubles from Sberbank to USDT — over 24 hours and still not received the funds even the proof was provided from the bank. Hope to receive the funds asap.
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Crypster admin March 10, 2025 05:57
Hello dear customer, The funds for your application have not yet arrived at our details. Probably the payment was processed by a bank, on whose work we have no influence. We will do everything possible, from our side, to resolve this issue as soon as possible.
Claim solved
Crypster admin March 10, 2025 07:43
Your application has been paid in full. Please confirm receipt.
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YouniCoin 185.107.56.* March 7, 2025 10:34
Works fine. Crypster is very convenient way to buy or sell crypto. Easy to solve issues in chat. service does not require additional info, need just standard verification. Transfer done quickly.
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Chris 37.230.158.* March 3, 2025 05:27
Fantastic service once again. Cannot recommend Crypster highly enough!
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Voland 178.73.2.* March 2, 2025 10:27
According to the information available, the exchanger has no financial obligations to this user
- 12 hours waiting time to get my transition
- rate changed — but no one care:)
- need money urgent, answer — just sorry:)
- if you are ready to wait 12 hours — this service is for you:)
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Crypster admin March 2, 2025 10:32
Hello Voland, The funds according to your application were sent, but the transfer was processed by the bank.
No matter how much we want, we cannot influence their work in any way.
We apologize for the inconvenience caused.
Your application has been paid in full.
Voland March 2, 2025 10:40
My application was paid — yes ut true.

and your explanation Its not true, you paid from 4 different people.
It's easy to say that it is about the bank, but my transaction was split into 4 transactions. and 4 different people sent me money from their accounts.

Its not about bank, its about the volume that you have in RUB or USD.

Thank for you apology — it too much for me, too much for waiting time, and too much for rate difference.
Crypster admin March 2, 2025 10:46
Voland, The payment was processed by the bank. Unfortunately, it was not possible to carry it out. The transaction was cancelled. The funds under your application were paid using other details to avoid a similar situation.
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Siarhei 46.53.248.* March 1, 2025 20:00
Bistro i po horoshemu kursu.
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Shay 185.148.1.* February 25, 2025 12:23
10514r missing/ 455400.
5 hours after applying
their bank froze their payments for 5 hours.

they send little by little, and finally, accidentally claimed to have sent 10514r on Tbank instead of VTB.

Problem is I dont have access to Tbank, so I lost 10514r and they dont care.
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Crypster admin February 25, 2025 12:26
Dear customer, the funds have been sent to your banking details to your bank, which belongs to you, please contact the bank to access the funds.
Claim solved
Shay February 25, 2025 12:29
I dont have access to this account, I have demanded USDT to VTB, and they sent to Tbank, which I dont have access to.
Claim renewed
Crypster admin February 25, 2025 12:56
The instruction is provided by our operator
Claim solved
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Alexey 95.24.164.* February 13, 2025 03:09
Best exchanger! Got money from usdt to rub literally in an hour! At this time of day it's magic! Thank you for your promptness and responsiveness.
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Nikita 70.143.123.* February 10, 2025 20:42
Ne rekomenduyu dannyy servis, otpravili den'gi sovsem na drugoy bank po nomeru telefonu, a ostvil spetsial'no im nomer karty, za mesto Tin'kova otrpavili na sber, kotoryy zablokirovan, i so slovami: "V lyubom sluchaye vy smozhete vyvesti sredstva s banka, tak kak on ne imeyet pravo ne vydat' vam sredstva nakhodyashchiyesya na vashem schete." a to chto mne bank uzhe bol'she polugoda ne otdayet moi den'gi im pofig voobshche.
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BestChange admin February 10, 2025 20:47
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Crypster admin February 10, 2025 21:00
Hello Nikita,
Dear customer, your request has been paid in full, but part of the funds was mistakenly paid to another bank. Since you have an account with Sberbank, you can withdraw funds accordingly by contacting the bank's support. If you have any questions, please contact the chat or email us.
Crypster admin February 10, 2025 21:01
Dear customer, your request has been paid in full, but part of the funds was mistakenly paid to another bank. Since you have an account with Sberbank, you can withdraw funds accordingly by contacting the bank's support. If you have any questions, please contact the chat or email us.
Claim solved
Nikita February 10, 2025 21:24
I can’t do this, I already explained it to you! The mistake is yours, you pay for your mistake. I wrote to you that Sebrbank is blocked. at the moment you left me without money. This is the same thing that I would send USDT to another wallet and what I would demand from you. You admitted that the mistake was yours, why should I be left without money because of your mistake?
Nikita February 11, 2025 20:27
Will there be any solution to this complaint?
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Dmitriy 95.165.166.* February 9, 2025 21:55
Thank you, the transfer from rubles to bitcoin was successful.
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Renat Y. 138.124.117.* February 4, 2025 15:23
All good. Fast and to the point. I recommend!
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Angelika 75.174.112.* January 9, 2025 04:11
Great service, I am very happy.
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George 77.73.66.* January 5, 2025 11:54
One of the best experiences. Very fast. The best exchange rate at the moment. Highly recommend.
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Chris Cox 37.230.158.* December 17, 2024 16:31
Great exchange, very easy to use, very professional service.
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Say 178.210.26.* December 12, 2024 13:47
Honest business owners! Exchanged BTC with Crypster, as soon as they received a few blockchain confirmations they sent a small amount of fiat to my bank account to establish that it's the correct one. Once I confirmed through Telegramm they sent the rest of my funds there. It's a bit slow process but hey, better be safe than sorry! I recommend this exchange!
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Viktor 81.207.69.* December 7, 2024 08:20
According to the information available, the exchanger has no financial obligations to this user
It's been 10 hours since I placed the order, but the funds have not been transferred. Support only finds different excuses to ask me to wait over and over again.
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Crypster admin December 7, 2024 08:29
Hello Viktor,
the payment was processed and then cancelled. We will send the funds again, we apologize for the inconvenience.
Claim solved
Viktor December 7, 2024 15:50
Funds received. It took over 14 hours total.
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Imil 81.200.17.* December 4, 2024 14:40
Everything is fine. I recommend this exchanger.
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Brian 98.159.234.* November 25, 2024 13:04
Successfully transferred, 1422 USDC/BEP20 to t-bank rubles within an hour. This is in spite of my making a typo in my phone number and having to talk with support via telegram to correct my mistake. Support was very responsive and answered all questions, while updating and resubmitting my transaction.

The exchange rate was great too. I highly recommend the service.
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Serg 181.91.84.* November 6, 2024 18:26
Personal data was removed by the monitor's administration
***
Ignored in chat.
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Crypster admin November 6, 2024 18:28
Hello Serg, Please contact the chat to resolve your issue.
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Carcag 31.36.218.* October 23, 2024 19:22
Honnest exchanger. Took about 2 hours to do the process, but everything was as expected.
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Milena 146.70.193.* October 16, 2024 13:50
Excellent exchanger, excellent support! No matter the amount you are exchanging, they always treat you with respect.
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Zafar Mahmood 39.49.171.* September 3, 2024 14:10
Its my 1st exchange with cryster exchange so its amazing experience and on time processed and i am fully confidence and trused being exchange well done and keep always like now and forever.
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User 192.42.116.* August 19, 2024 21:31
I'm stupid. I have entered wrong email and lost ID while I was making payment so I had nothing, no proof that I paid them. But live support located my order and completed it! They are awesome!
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Miguel 189.169.113.* July 30, 2024 19:08
Thank you again for a good service, today as every month, I made two transfers and both without any problems!
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User 185.248.132.* July 28, 2024 19:20
Outstanding exchanger. Always quick with no delays. I've been a user for years and am extremely satisfied.
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Bruno 177.37.173.* July 20, 2024 21:44
According to the information available, the exchanger has no financial obligations to this user
I still haven't received my funds! They just ask you to wait, it will take more than 12 hours.
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Crypster admin July 20, 2024 21:55
Hello Bruno,
We apologize for the long wait and inconvenience caused. Your application has been processed, check receipt of funds.
Claim solved
BestChange admin July 21, 2024 04:27
Hello Bruno,

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
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Miguel 189.169.117.* June 28, 2024 17:30
Hi, thank you very much for your excellent service, I made two transfers today and each one was about 10 minutes long.
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Frankkkk 79.109.179.* June 27, 2024 13:38
I Wanna thanks the Team of Crypster to solve my problem with a debit card.. after a bit of stress they made their best to arrange it.. Thanks Guys.... We will see us again.. but save me the strees pls)))
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Oleg 91.172.73.* June 27, 2024 09:52
Everything went well, recommend.
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Abedoof 188.130.155.* May 2, 2024 18:52
Thank you for exchanging, great service!
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Pol 95.24.14.* April 16, 2024 05:44
Bonjour, premire utilisation de votre service, c'est une russite parfaite. Je rutiliserai vos services. Merci beaucoup.
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Aleksei 91.151.136.* April 6, 2024 13:01
Thank you for supporting Stellar XLM. Great flow and exchange experience.
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Miguel 189.169.113.* March 25, 2024 00:31
Excellent!.... today I made two transfers and both were deposited in less than 10 minutes, very good.
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Miguel 189.169.114.* March 21, 2024 16:00
2/2 Today I made two fund transfers and both were completed in less than 10 minutes, very good.
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Vaso 188.129.167.* February 29, 2024 17:10
Zamechatelno. Bistro, udobno.
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Nazad 146.70.193.* December 20, 2023 09:33
I like them. Always fast, never issues!
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Andy 217.66.156.* December 6, 2023 15:38
Good and fast service.
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Max 157.230.120.* November 12, 2023 14:05
Fast! And Successful.
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Tayfur 185.17.2.* October 20, 2023 16:03
Very fast, good exchange rates! Thank you!
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Andrew Tara 217.66.159.* August 26, 2023 15:22
Good rates, fast service.
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Pirozhok 193.176.86.* August 5, 2023 14:36
Fast and perfect, thank you so much!
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Aleksandr 176.109.177.* August 5, 2023 10:27
Ochenb bistro! rekomendyu!!!
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Konstantin 149.3.52.* June 24, 2023 18:14
Issue has been successfully resolved by the exchanger's administration
After receiving funds, they denied the exchange operation "sue to technical issues".

Still waiting for my refund.
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Crypster admin June 24, 2023 18:28
Hello Konstantin,
We apologize for the inconvenience caused, there were technical problems, the return will be processed in the near future.
Konstantin June 24, 2023 21:08
The refund was processed, thanks
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Ekaterina 67.82.195.* May 5, 2023 01:31
Reliable exchange! Thank you
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