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CatChange exchanger
Go to the CatChange site
Information from the exchanger administration
CatChange is a modern exchange for cryptocurrencies and fiat currencies, offering a wide range of currency pairs and instant payouts. The automatic exchange is available around the clock, and manual exchange operations are conducted every day from 09:00 to 21:00.
Leave feedback about the exchanger
Our online technical support is also available during these hours and typically responds within a few minutes, aiming to provide the most comfortable service for our customers. Other exchangers
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| Status: | active | CatChange reviews: | 06252 | |
| Exchange rates: | 3657 | Volet TS: | — | |
| Reserve: | $123 648 220 | Perfect Money TS: | — | |
| Age: | 3 years 7 months | WebMoney BL: | — | |
| On BestChange: | 2 years 3 months | MyWOT rating: | 3.0 | |
| Country: |  |
Georgia | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website CatChange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the CatChange administrator resolve the problem more quickly. If you didn't like the CatChange's service and want to write about it, use the Comment review type. |
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Add a comment:
| Alex |  |
51.195.242.* | November 15, 2025 15:09 |
Fast service.
0
CommentRemove
| Dmitry |  |
192.210.18.* | November 9, 2025 02:50 |
The review is being checked by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
Waiting for the transfer already 4 days. We provided proof that money wasn't arrived, after what they even sent a receipt that money was sent. Next day after I got a receipt the exchange asked again to provide the proof that money didn't arrived and that only after this the will send the rest of the transfer (which they give a proof was already sent).
In fact we have:
Not finished transfer
False proof that the money was transferred from support team.
In fact we have:
Not finished transfer
False proof that the money was transferred from support team.
| CatChange admin | November 9, 2025 13:57 |
Çäðàâñòâóéòå!
Ìû î÷åíü ñîæàëååì î âàøåì íåãàòèâíîì îïûòå.
Äëÿ ðåøåíèÿ âàøåé ïðîáëåìû ïðîñèì âàñ îáðàòèòüñÿ â òåõíè÷åñêóþ ïîääåðæêó è ïðåäîñòàâèòü íîìåð çàÿâêè.
Òåõíè÷åñêóþ ïîääåðæêó âû ìîæåòå íàïèñàòü:
- ×åðåç ïî÷òó: support@catchange.io
-  ÷àò íà ñàéòå
Ïîæàëóéñòà, ó÷òèòå ðàáî÷åå âðåìÿ îáìåííîãî ïóíêòà.
Åñëè âû îòïðàâèëè çàïðîñ íî÷üþ, òî îòâåò ïîëó÷èòå óòðîì.
Ñïàñèáî çà ïîíèìàíèå!
Ìû î÷åíü ñîæàëååì î âàøåì íåãàòèâíîì îïûòå.
Äëÿ ðåøåíèÿ âàøåé ïðîáëåìû ïðîñèì âàñ îáðàòèòüñÿ â òåõíè÷åñêóþ ïîääåðæêó è ïðåäîñòàâèòü íîìåð çàÿâêè.
Òåõíè÷åñêóþ ïîääåðæêó âû ìîæåòå íàïèñàòü:
- ×åðåç ïî÷òó: support@catchange.io
-  ÷àò íà ñàéòå
Ïîæàëóéñòà, ó÷òèòå ðàáî÷åå âðåìÿ îáìåííîãî ïóíêòà.
Åñëè âû îòïðàâèëè çàïðîñ íî÷üþ, òî îòâåò ïîëó÷èòå óòðîì.
Ñïàñèáî çà ïîíèìàíèå!
Claim solved
| Dmitry | November 9, 2025 14:03 |
Dear Team,
First what I did it I contacted your support team. I provide the statement from the recipient account that money didn't arrived. I was assured by you support team that money will be sent and they provide me a transfer receipt. But money wasn't send and now they asking to me to prove that I didn't receive anything, which I did already, otherwise they will not complete the transaction! And because of this inappropriate behavior I raised this issue here! So please do me a favor and complete my transfer or make a refund of what had last! Hope for your understanding and prompt reply! Thank you.
First what I did it I contacted your support team. I provide the statement from the recipient account that money didn't arrived. I was assured by you support team that money will be sent and they provide me a transfer receipt. But money wasn't send and now they asking to me to prove that I didn't receive anything, which I did already, otherwise they will not complete the transaction! And because of this inappropriate behavior I raised this issue here! So please do me a favor and complete my transfer or make a refund of what had last! Hope for your understanding and prompt reply! Thank you.
Claim renewed
| CatChange admin | November 9, 2025 14:06 |
Dmitry, Dmitry,
The transactions may take time due bank's work or interference, so we sent you the receipt. We need bank statement from you for the last days since the transaction was made as a proof that you didn't receive the funds. In this case we will send it again.
The transactions may take time due bank's work or interference, so we sent you the receipt. We need bank statement from you for the last days since the transaction was made as a proof that you didn't receive the funds. In this case we will send it again.
Claim solved
| Dmitry | November 9, 2025 14:33 |
Dear Team,
I sent you a statement 3 days ago! And still don't received the payment!
Don't you think that if the problem on your side with your bank you should handle this issue and not me?
PLease be sane on this question.
I sent you a statement 3 days ago! And still don't received the payment!
Don't you think that if the problem on your side with your bank you should handle this issue and not me?
PLease be sane on this question.
Claim renewed
| CatChange admin | November 9, 2025 14:36 |
Dmitry,
The transactions may take time due bank's work or interference, that's why we need recent bank statement from you for the last days since the transaction was made as a proof that you didn't receive the funds. In this case we will send it again.
The transactions may take time due bank's work or interference, that's why we need recent bank statement from you for the last days since the transaction was made as a proof that you didn't receive the funds. In this case we will send it again.
Claim solved
| Dmitry | November 9, 2025 15:21 |
Ok we running in circles here. The way you continue to give me same answer will not work. If you insist that money was sent, please contact the bank sender and provide me a proof that money came through and that the problem on our end. Otherwise make a transfer or refund! Thank you.
Claim renewed
| CatChange admin | November 9, 2025 15:49 |
Dmitry, The transactions may take time due bank's work or interference, that's why we need recent bank statement from you for the last days since the transaction was made as a proof that you didn't receive the funds. In this case we will send it again.
Claim solved
| Dmitry | November 9, 2025 16:13 |
Lol I see what you're doing. Don't worry I will wait until the BC agent will step in.
Claim renewed
| CatChange admin | November 9, 2025 16:30 |
Dmitry, that's just the way this problem solves, the algorithm we follow is always the same.
The transactions may take time due bank's work or interference, that's why we need recent bank statement from you for the last days since the transaction was made as a proof that you didn't receive the funds. In this case we will send it again.
The transactions may take time due bank's work or interference, that's why we need recent bank statement from you for the last days since the transaction was made as a proof that you didn't receive the funds. In this case we will send it again.
Claim solved
| Dmitry | November 9, 2025 21:38 |
Dear CatChange Agent.
Allow me please to introduce you the chronological order of what was happened if you are not care to check it yourself:
November 5 2025 at 6:19pm (GTM -5).
November 6 2025 I received the text from a recipient that just a part of the transfer was arrived to her account. At about 10:25am (GTM -5) I sent you her account statement clearly showing that money not arrived. And also you can see there that first transaction you made was at 7:45am (GTM +3) and the last one she received was at 9:42am (GTM +3)
The proof of transfer that your colleague had provided to me shows that you made that transfer on Nov 6 2025 at 8:53am (GTM +3).
So considering tie difference from the moment you sent the money and to the moment I provided you with the statement 12 hours had passed.
Another thing is that your colleague give me so called proof of transfer next day after saying this is the recent statement that Monet was sent.
Now please try to explain me how could it be possible that I didn't shown you actual statement? Or you want me to send you a new statement every day until and we both know it money will be returned to the sender account in about a week or two?
I'm really glad that you following the script and do as you directed by your company rules, but from the other side it shows to me that there is no sense for me to continue this conversation with you, since you can't take any decision in a "out of the script" situation and also you don't care about your company reputation, as well as about my.
So kindly asking you to not close the case as solved and keep it open until the BC agents will step in.
Hope for your understanding and cooperation.
Btw, I received today a text from the client that money not arrived!
This is absolutely horrible support and I take any actions I can to let other people know what troubles they will face in a problem situation working with you.
Best Regards,
Dmitry.
Allow me please to introduce you the chronological order of what was happened if you are not care to check it yourself:
November 5 2025 at 6:19pm (GTM -5).
November 6 2025 I received the text from a recipient that just a part of the transfer was arrived to her account. At about 10:25am (GTM -5) I sent you her account statement clearly showing that money not arrived. And also you can see there that first transaction you made was at 7:45am (GTM +3) and the last one she received was at 9:42am (GTM +3)
The proof of transfer that your colleague had provided to me shows that you made that transfer on Nov 6 2025 at 8:53am (GTM +3).
So considering tie difference from the moment you sent the money and to the moment I provided you with the statement 12 hours had passed.
Another thing is that your colleague give me so called proof of transfer next day after saying this is the recent statement that Monet was sent.
Now please try to explain me how could it be possible that I didn't shown you actual statement? Or you want me to send you a new statement every day until and we both know it money will be returned to the sender account in about a week or two?
I'm really glad that you following the script and do as you directed by your company rules, but from the other side it shows to me that there is no sense for me to continue this conversation with you, since you can't take any decision in a "out of the script" situation and also you don't care about your company reputation, as well as about my.
So kindly asking you to not close the case as solved and keep it open until the BC agents will step in.
Hope for your understanding and cooperation.
Btw, I received today a text from the client that money not arrived!
This is absolutely horrible support and I take any actions I can to let other people know what troubles they will face in a problem situation working with you.
Best Regards,
Dmitry.
Claim renewed
| CatChange admin | November 9, 2025 21:57 |
Dmitry,
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
Claim solved
| Dmitry | November 9, 2025 22:03 |
You don't understand what I just said right? I gave you the proof that money wasn't received.
Now its on you to deal with the bank since the mistake was on your side.
So figure it yourself, make a transfer and that's it!
Don't make it more complicated than it is. Just do your job and make everyone happy.
Now its on you to deal with the bank since the mistake was on your side.
So figure it yourself, make a transfer and that's it!
Don't make it more complicated than it is. Just do your job and make everyone happy.
Claim renewed
| CatChange admin | November 9, 2025 22:06 |
Dmitry,
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
Claim solved
| Dmitry | November 9, 2025 22:15 |
Dear Agent,
Please provide recent proof that money was sent.
Thank you.
Please provide recent proof that money was sent.
Thank you.
Claim renewed
| CatChange admin | November 9, 2025 22:18 |
Dmitry,
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
Claim solved
| Dmitry | November 9, 2025 22:21 |
Im saying again, that necessary statement was provided.
Also try now to explain why you deleted my chat with your support?
Best Regards,
Dmitry.
Also try now to explain why you deleted my chat with your support?
Best Regards,
Dmitry.
Claim renewed
| CatChange admin | November 9, 2025 22:24 |
Dmitry,
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
Claim solved
| Dmitry | November 9, 2025 22:47 |
Dear Agent,
Please provide recent proof that money was sent.
Thank you.
Please provide recent proof that money was sent.
Thank you.
Claim renewed
| CatChange admin | November 9, 2025 22:48 |
Dmitry,
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
Claim solved
| Dmitry | November 10, 2025 03:40 |
Information was ended to you again.
Money still don't arrive!
Money still don't arrive!
Claim renewed
| CatChange admin | November 10, 2025 03:42 |
Dmitry,
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
Claim solved
| Dmitry | November 10, 2025 04:04 |
Information was ended to you again.
Money still don't arrive!
Money still don't arrive!
Claim renewed
| CatChange admin | November 10, 2025 04:06 |
Dmitry,
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
We kindly request you to provide the requested document in a timely manner.
As per our terms of service we are requesting a bankstatement for the period of 06. November until today.
Upon provision the case will be closed within a matter of hours.
Please comply with the rules of our service, to which you agreed proactively upon placing the order, instead of imposing your own rules and extending the solution of the problem.
We are awaiting the document to our electronic mail address:
Support@catchange.io
Please do not forget to mention your order-number so we can match your document without delay.
Sincerley yours
CatChange Support
Claim solved
| CatChange admin | November 10, 2025 10:39 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
| Dmitry | November 10, 2025 12:48 |
I don't understand what are you talking about. Funds are still not arrived!
I will be insisting now on a refund since we have to send them ourselves to cover the damage we got because of you!
I will be insisting now on a refund since we have to send them ourselves to cover the damage we got because of you!
Claim renewed
| CatChange admin | November 10, 2025 12:51 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
Claim solved
| Dmitry | November 10, 2025 12:59 |
Are you mocking me? Money don't arrived!
Claim renewed
| CatChange admin | November 10, 2025 13:00 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
Claim solved
| Dmitry | November 10, 2025 13:02 |
Money not arrived!
Claim renewed
| CatChange admin | November 10, 2025 13:03 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
Claim solved
| Dmitry | November 10, 2025 13:04 |
Money not arrived!
Claim renewed
| CatChange admin | November 10, 2025 13:06 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
Claim solved
| Dmitry | November 10, 2025 19:22 |
Money still didn’t arrived!
Claim renewed
| CatChange admin | November 10, 2025 19:24 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
Claim solved
| Dmitry | November 10, 2025 19:31 |
Money still
Not arrived. 5 days past since you got usdt. This is unacceptable!
Not arrived. 5 days past since you got usdt. This is unacceptable!
Claim renewed
| CatChange admin | November 10, 2025 19:33 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
Claim solved
| Dmitry | November 10, 2025 19:35 |
Money not arrived! Worts exchange experience! You are a ***!
Claim renewed
| CatChange admin | November 10, 2025 19:36 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
Claim solved
| Dmitry | November 10, 2025 19:39 |
Dear BC team. As you can see there is no way we will complete this transfer without your help. The funds wasn’t received and the statement that there is no more financial obligations is a lie. Please help.
Claim renewed
| CatChange admin | November 10, 2025 19:42 |
Dmitry,
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
upon receival of the requested document, the payout was processed in a timely manner, if you decided to apply for an refund you should have confirmed this information with us according to Bulletpoint 6 of or ToS.
As for now, the payout has been completed and there is no financial obligation whatsoever.
We do apologize for the delay in the processing of your payout and thank for your cooperation, which facilitated the solution.
Best greetings
CatChange Support
Claim solved
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| Igor |  |
195.181.160.* | November 6, 2025 22:02 |
We had really nice swop, exchanger fast commited my transaction and funds was on commited card. It taked time, but that's ok.
0
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| Oleksii |  |
213.34.139.* | October 3, 2025 17:50 |
Fast exchange without any problems. Just a system didnt accept pdf file for confirmation, but it works with JPEG.
0
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| Vladislav |  |
188.253.21.* | August 1, 2025 17:42 |
I've used many exchange services through BestChange, and I've definitely chosen two exchangers that are the best for me.
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| Marie |  |
213.176.115.* | June 21, 2025 16:40 |
Transaction made within 45 minutes after my transfer.
Everything's fine, thx
Recommended.
Everything's fine, thx
Recommended.
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| Aaaei |  |
62.60.234.* | May 24, 2025 15:24 |
According to the information available, the exchanger has no financial obligations to this user
Bought bitcoin, made a mistake in the amount of 200, they asked me to transfer it and send a video to the support chat with the transfer history, after I did everything, the order was deleted and support does not respond.
| CatChange admin | May 24, 2025 18:11 |
Hello Aaaei,
Please provide a valid payment receipt to support@catchange.io and tell the order number.
The process will take only a few moments, we are waiting.
Please provide a valid payment receipt to support@catchange.io and tell the order number.
The process will take only a few moments, we are waiting.
Claim solved
| Aaaei | May 24, 2025 18:50 |
Provided receipts and video 4 hours passed balance is empty.
| Aaaei | May 25, 2025 11:49 |
Asked for a statement of transfers, provided, we continue to wait.
| BestChange admin | May 26, 2025 09:41 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
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| Alina |  |
188.239.244.* | April 10, 2025 11:53 |
Excellent! Thanks great! The only great service without any long procedures!
0
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| Jeff |  |
98.97.79.* | March 24, 2025 07:42 |
This company is an excellent exchanger. Their services are fast, and their rates are competitive. I highly recommend them.
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| Aiman Jarrar | |
216.169.135.* | March 6, 2025 22:48 |
Just exchanged again with CatChange and once again I am impressed. The only thing, and it's a very small one, that I'd change is the amount of confirmations required for incoming transactions is excessively high. Asking for 500 confirmations for a transaction on the polygon blockchain before you will send out my transaction is a little much. This is supposed to be an instant exchange. Similar competitors of CatChange do not require nearly as many confirmations before they exchange and send you your coin.
However, I am still very happy as the fee rate is very low and the minimum swap amounts are very low as well which works well for me. I will continue using this service.
Order id #397755
Email amuna1225@gmail.com.
However, I am still very happy as the fee rate is very low and the minimum swap amounts are very low as well which works well for me. I will continue using this service.
Order id #397755
Email amuna1225@gmail.com.
0
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| User | |
146.70.188.* | March 6, 2025 17:48 |
Fast exchange. I chose this site because of the minimum exchange amount which is very low. Overall low fees.
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| Aiman Jarrar | |
173.245.211.* | March 6, 2025 05:52 |
Personal data was removed by the monitor's administration
I am impressed with the minimum swap amounts and how low the fee is compared to other non-custodial instant exchange services. The amount of time the swap takes is also very quick. First time using CatChange and I will definitely be back!
Order # ***
***
Order # ***
***
0
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| Ruslan |  |
109.93.223.* | February 14, 2025 09:50 |
Good and fast exchange.
0
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| Natalia |  |
85.53.15.* | February 2, 2025 11:09 |
Best exchange Ive used untill now. Fast, good rate and efficient customer support.
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| Ben |  |
51.158.253.* | January 27, 2025 14:18 |
Personal data was removed by the monitor's administration
The exchange process was extremely quick and hassle-free. I have used Humo (application number ***) for exchanges multiple times without any issues; everything went smoothly. I was pleased with both the speed of the exchange and the exchange rate. Thank you for the great service!
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| Anna |  |
5.8.80.* | January 24, 2025 12:00 |
The exchanger is normal, I just changed tether here. Application ID:380507. I was satisfied with the course, the application form is simple and the transfer arrived within 20 minutes. I think we'll keep changing things here.
0
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| Alina | |
188.239.244.* | January 23, 2025 14:33 |
Excellent as usually! Very trustful!
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| Rick | |
213.87.160.* | January 18, 2025 10:08 |
I exchanged my cryptocurrency here. Everything went pretty quickly and the money arrived in my bank account. There were no problems. I liked that technical support helped me understand the details.
0
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| Fred |  |
78.141.232.* | January 17, 2025 00:20 |
I started using the exchanger recently and so far I am only happy because I don't have to wait long, they offer a good rate and so far I have had no problems with them. I hope it will continue like this.
0
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| Bill | |
78.141.195.* | January 9, 2025 06:54 |
Last month I tried this exchanger for the first time because I liked the rate. In short, I liked it: everything is clear, they processed it quickly. Since then I have been using it constantly.
0
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| Mrn |  |
213.238.230.* | January 2, 2025 20:01 |
Vsio super prekrasno, bistro i kryto — spasibo!
0
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| Regina | |
138.124.229.* | December 27, 2024 04:27 |
The exchange took place quickly, so high marks for your rating. The convenient and intuitive interface of the site did not cause any difficulties with submitting an application for exchange. I will continue to use it.
0
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| Dan | |
147.182.251.* | December 24, 2024 12:48 |
A good exchanger, at least, I've been using it for a little over a month and haven't had any problems yet. The rate is not bad and the procedure itself is quite fast. I didn't find any serious downsides. I recommend it.
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| Adrien Pierce | |
212.118.37.* | December 4, 2024 11:24 |
I changed USDT to UAH. The exchange took just a few minutes and special thanks for the opportunity to exchange a small amount — thank you!
0
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| Soxib |  |
213.230.76.* | November 30, 2024 06:55 |
Very fast exchange without problems. I used the exchange on Uzcard several times, no problems, everything is fine. I was happy with the exchange speed and exchange rate. Thank you for the service.
0
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| Sergei | |
198.72.194.* | November 21, 2024 05:47 |
That's really nice, pretty decent deal guys Fair enough.
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| Svitlana | |
95.158.55.* | August 17, 2024 16:01 |
I exchanged all my yoomoney for a Ukrainian card through this exchanger. Everything is honest and prompt. Thank you.
0
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| Nikolay | |
93.200.232.* | July 22, 2024 11:47 |
I used to do a lot of exchanges. Once again I tried to make it, they forced me to go through verification, but they did not provide the exchange service. Information that an exchange cannot be made must be indicated before the exchange begins. Support is redneck, rude.
| BestChange admin | July 22, 2024 11:48 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| CatChange admin | July 22, 2024 12:25 |
Hello Nikolay,
Sadly right we don't have available card requisites for UAH deposits. Sorry for the inconvenience.
Sadly right we don't have available card requisites for UAH deposits. Sorry for the inconvenience.
| Nikolay | July 22, 2024 12:52 |
I don’t see any difficulty in indicating that this direction is not currently available. Instead of these 2 inscriptions:
Hryvnia exchange works from 06:00 to 03:00 Kyiv time
HURRAY! Technical support is now available 7 days a week from 09-21:00 Kyiv time!
Hryvnia exchange works from 06:00 to 03:00 Kyiv time
HURRAY! Technical support is now available 7 days a week from 09-21:00 Kyiv time!
| CatChange admin | July 22, 2024 13:11 |
Nikolay,
unfortunately we are unable to provide service to you as your transaction is being considered high risk, therefore we are unable to provide you with payment details.
We can not give you any further information on why your verification request has been declined.
Thank you for understanding
unfortunately we are unable to provide service to you as your transaction is being considered high risk, therefore we are unable to provide you with payment details.
We can not give you any further information on why your verification request has been declined.
Thank you for understanding
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| Pauline |  |
94.240.204.* | July 10, 2024 17:12 |
Love this exchanger, always easy and the website looks good.
0
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| Andro | |
107.174.78.* | July 7, 2024 23:34 |
Good, Fast & Easy service!
without any problem
Thanks.
without any problem
Thanks.
0
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