When creating a financial claim, please make sure that the exchange regulations specified on the website SF-Changer have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
- The regulated exchange period has not expired yet.
- The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.
Be sure to indicate the exchange order number. It will help the SF-Changer administrator resolve the problem more quickly.
If you didn't like the SF-Changer's service and want to write about it, use the Comment review type.