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Updated:
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BroExchange exchanger

Other
Status: active BroExchange reviews: 01119
Exchange rates: 906 Advanced Cash TS:
Reserve: $132 491 665 Perfect Money TS: 14.00
Age: 4 years 3 months WebMoney BL:
On BestChange: 2 years 4 months MyWOT rating: 3.0
Country: Spain Forums:
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When creating a financial complaint, please make sure that the exchange regulations specified on the website BroExchange have been violated and that you haven't received funds for the order. Please note that the complaint may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the BroExchange administrator resolve the problem more quickly.

If you didn't like the BroExchange's service and want to write about it, use the Comment review type.

 
Add a comment:
Dmitry 192.111.128.* November 24, 2023 05:27
Good service. I've used it a few times already.
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Michael L 31.162.255.* November 7, 2023 18:52
Yeah, they exchanged my TRC20 >>> Tinkoff so fast!
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Basil 91.203.198.* October 25, 2023 14:43
10 min to process my order, thanks a lot.
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Ivan Ogurtsov 146.70.120.* October 24, 2023 09:13
Received my money within 20 minutes. Great job!
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Iliya 92.154.51.* September 24, 2023 21:20
Excellent exchanger. My friend recommended it to me. Good exchange rate and fast exchange. I advise everyone. I changed XRP to Sberbank.
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Oleg 185.13.106.* September 19, 2023 18:24
The exchange was as fast as ever. The course is always the best among those presented. The support is prompt and responsive. To everyone who makes an exchange for the first time with this exchanger, I want to say that you will be satisfied. 5 points.
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Oleg S 92.223.65.* September 18, 2023 13:47
Once again I changed the crypt in this exchanger. A little longer than usual, but it's still fast. Any issues that arise during processing, exchange, etc., are resolved by the operator quickly. Communication with the operator is excellent. So I can say that this exchanger is always on the level. I advise everyone and good exchanges.
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Oleg 92.154.51.* September 16, 2023 08:51
Everything is as usual. Quickly and at a good rate. The exchange of XRP for Tinkoff took less than 15 minutes. I advise everyone. This is a reliable and proven exchanger.
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Oleg 92.154.51.* September 15, 2023 20:42
This is not the first time I use this exchanger. I changed XRP to Tinkoff, always a good course and very cool support, solve any issues quickly, very friendly. I will say from experience, not everywhere work like this. Thank you very much and I highly recommend it to everyone.
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Paul 5.180.61.* September 13, 2023 16:38
I had a positive experience, thank you very much!
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92.154.51.* September 12, 2023 16:06
Today I changed XRP to Tinkoff in this exchanger. Everything went well. The support service is working. The time for crediting money to the card after my transfer was exactly 20 minutes. Fast enough. A good course. Translated as indicated in the application. I advise everyone. Successful exchanges.
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Andrey 188.170.79.* August 27, 2023 15:21
Havent transfer 2000 usdt to rubles. But after discussing with support they transfer 2000 usdt back to my wallet
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Kaleria Knox 184.153.87.* July 29, 2023 00:08
IT's good Exchange, takes 30 min for transuction, but custumer surves is little slow, e.g., the Dasha (custumer support person) always support me with same answer for any my questions...waiting time for transuction the 3 hours! waiting 3 hrs! i was surprise takes all little shortly then 3 hrs
onestly she made me nervous
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Ekaterina 146.70.52.* July 28, 2023 12:31
Good exchange!
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Yelena 213.152.161.* June 4, 2023 09:45
I've had a good experience with the exchanger. Exchanged XMR to Rub Sber. Funds arrived to the destination. Good exchange rate. No impossible ID check challenges.
Cons: The transaction took some time, about 20-30 minutes, the exchange sends the money only after 10 confirmations on the Monero network (some do it after 3-4 confs). There is no indication on the exchange website of the number of confirmations, but you can see it in your Monero client.
Another disadvantage is that the minimal transaction value is 5 XMR, which is significant.
However, the overall experience with the exchanger is positive, the the cons are minor.
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Bogdan Romanov 188.163.40.* May 3, 2023 17:08
I made an exchange today on this exchanger, I received 0.8034 instead of 0.8339 ETH, which is 3.8% less. I wrote to the support service on the site (they did not answer me), after which I wrote to the mail and I also did not receive a response. Help to understand please.
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Admin BestChange.com May 3, 2023 17:18
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin BroExchange May 3, 2023 17:49
Hello Bogdan Romanov, Good afternoon, in this exchange direction, there was a failure in the course file. Your order had a rate of 0.08339 when it was 0.0814 on the exchange. Accordingly, there was a recalculation taking into account the real exchange rate and the commission of the exchange service. There have been no messages from you. For settlement, please contact us by mail or chat on the site.
Claim solved
Bogdan Romanov May 3, 2023 17:57
So it's my problem that you have identified a failure? do i owe it out of my pocket for catching the glitch?
[Mention of a third-party resource was removed by monitoring's administration] I wrote to this mail no one answers me, now I will write to you again
Bogdan Romanov May 3, 2023 20:52
The problem is not solved, my loss in terms of usdt was 56.9 and they write to me that they can only reimburse 10 usdt, this is ridiculous. Above, the administrator of the exchanger indicated that the exchange rate had changed and amounted to 0.0814, and I was exchanged in general for 0.0803 + they took a commission of 10 dollars that are not indicated anywhere, please help us resolve the dispute, I am ready to provide you with any screenshots. Thank you
Claim renewed
Admin BroExchange May 4, 2023 07:25
Bogdan Romanov, Good afternoon! The exchange rate at the time of your exchange was 0.08140
The exchange service in this course lays its course. we do not charge any additional fees in this direction of exchange, all processing costs are included in the exchange rate. You entered at a non-existent rate 0.08339 Your application was processed at the current rate of the exchange service 0.80344.
Claim solved
Bogdan Romanov May 4, 2023 07:44
You write that I didnt write to you, but I wrote, you write that there is no commission, but they are, I have all the screenshots, I can provide them, if you cannot fulfill your obligations, then you should not be here, people should not incur losses from -for you
Claim renewed
Bogdan Romanov May 4, 2023 07:48
I offered several options for getting out of the situation:
1) Let them pay all the money according to the warrant, since the fault is on their side.
2) We return coins to each other (the commission is paid by the exchanger)
They do not make contact, they write that they cannot incur losses of 2.5%. The fact that my losses are 3.8% does not bother them.
Admin BroExchange May 4, 2023 08:05
Bogdan Romanov,
You created an order at a non-existent rate of 0.08339, the exchange rate at the time of creation was 0.0814,
Your application was executed at the current exchange rate of 0.0803 in full. As mentioned earlier, we are ready to compensate for the real difference in the exchange rate.
Claim solved
Bogdan Romanov May 4, 2023 08:11
You opened an order at a non-existent rate and then made a payout at a non-existent rate, you just came up with a rate and paid as it was convenient for you, now you offer me $10 although my loss is $56. I'm not ready to take that step. I should not lose money because of your mistake, the fault is not on my side.
Claim renewed
Admin BroExchange May 4, 2023 08:39
Bogdan Romanov,
We are very sorry that you had such an experience with us, it happens that the rates that are taken from the exchanges fly out, if you look at the real rates, we exchanged for you at the lowest rate, as previously mentioned, we are ready to reimburse the real losses.
Claim solved
Bogdan Romanov May 4, 2023 19:15
I am also sorry that you are in such a situation, but as I said earlier, you will have to pay me the order in full because there is no my fault and I suffered financial losses because of you, I do not renew the claim, as bestchange administrators are checking
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Alexandr 104.28.62.* April 10, 2023 14:27
Everything good quickly and with quality )
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Andrey 85.95.189.* February 24, 2023 14:35
All good, funds on my MIR card
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Lev 109.161.116.* February 21, 2023 16:04
All good, withdraw is fast!
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Lebowski 45.4.199.* September 22, 2022 11:22
Fast service and good support!
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Nick Mower 95.85.89.* September 9, 2022 11:34
Best exchange rate. Very ast exchange. Thanks a lot.
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Admin BroExchange September 16, 2022 10:36
Hello Nick Mower,
Thank you!
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