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Sunduk exchanger
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Information from the exchanger administration
Leave feedback about the exchanger Other exchangers
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| Status: | active | Sunduk reviews: | 08538 | |
| Exchange rates: | 260 | Volet TS: | 3 | |
| Reserve: | $1 366 184 | Perfect Money TS: | 635.40 | |
| Age: | 6 years 7 months | WebMoney BL: | — | |
| On BestChange: | 6 years | MyWOT rating: | 3.0 | |
| Country: |  |
Hungary | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Sunduk have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Sunduk administrator resolve the problem more quickly. If you didn't like the Sunduk's service and want to write about it, use the Comment review type. |
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| Order number: | |
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Add a comment:
| Vasil |  |
45.85.105.* | September 27, 2025 21:19 |
The review is being checked by the monitor's administration
I have always used this currency exchange service. There were no problems. However, I encountered issues with my last transaction. I exchanged TRC20. The transaction has been listed as successful on the blockchain for a day now, but I still haven't received the money. At first, customer support responded, albeit very slowly, taking up to two hours. They claim there are problems on the side of the bank that is supposed to send me the money. But this is a lie, because I use this bank myself, and there are no problems with transfers and remittances at the moment, and there never have been. This bank has never delayed transactions for more than a day. Then the exchange's support team stopped responding at all. There is also complete silence and ignorance regarding my request for a refund to my wallet. Although the chat says that the consultant is online, my messages are completely ignored.
| BestChange admin | September 28, 2025 03:46 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Sunduk admin | September 28, 2025 06:17 |
Hello Vasil,
We have refunded your money. We apologise for any inconvenience caused.
We have refunded your money. We apologise for any inconvenience caused.
| BestChange admin | September 28, 2025 06:31 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Sincerely, administration of the BestChange exchanger monitor.
| Vasil | September 28, 2025 06:34 |
I confirm receipt of the funds. The commission I spent was not compensated.
CommentRemove
| Axisar |  |
91.208.52.* | April 14, 2025 07:17 |
Good speed of exchange.
0
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| User |  |
154.47.24.* | January 11, 2025 19:34 |
We worked quickly.
0
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| Yovany Wilson |  |
80.83.237.* | December 29, 2024 15:42 |
Ordene la transaccion y todo salio satisfactoriamente, muy rapido todo.
0
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| Olga |  |
146.70.109.* | December 28, 2024 16:47 |
According to the information available, the exchanger has no financial obligations to this user
I made a payment. They didn’t answer a chat. Order was deleted. I’m waiting more than 1,5 hours.
| BestChange admin | December 28, 2024 17:22 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Sunduk admin | December 28, 2024 17:31 |
Hello Olga,
Please send us a receipt by email info@sunduk.su
Please send us a receipt by email info@sunduk.su
| Sunduk admin | December 28, 2024 18:55 |
Olga, Your request has been completed
Claim solved
| Olga | December 28, 2024 20:01 |
There is an error with depost! It was not completed.
CommentRemove
| User | |
91.149.114.* | December 24, 2024 15:35 |
According to the information available, the exchanger has no financial obligations to this user
The Order has been paid. I pressed the button: "I have paid". 40 minutes after the payment, a message appeared: "Status of order: The order is deleted"
| Sunduk admin | December 24, 2024 16:04 |
Hello dear customer,
will respond provided by email.
Please send a payment receipt
will respond provided by email.
Please send a payment receipt
Claim solved
CommentRemove
| Ilya | |
31.10.5.* | December 13, 2024 12:43 |
Service was unable to provide payment details to make an exchange either automatically or via support.
0
CommentRemove
| Olga |  |
191.57.5.* | November 25, 2024 15:59 |
According to the information available, the exchanger has no financial obligations to this user
I sent 10000 rub, they deleted my order.
| Sunduk admin | November 25, 2024 16:15 |
Hello Olga,
Thank you for providing the check. Payment is being verified by the payment service. Please wait
Thank you for providing the check. Payment is being verified by the payment service. Please wait
| Sunduk admin | November 25, 2024 16:19 |
Your request has been completed. I apologize for the inconvenience and wait
Claim solved
| BestChange admin | November 25, 2024 16:22 |
Hello,
Olga, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Olga, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Sergey |  |
77.111.245.* | October 18, 2024 17:02 |
Bad exchanger. Impossible to make an exchange.
0
CommentRemove
| Natalia |  |
173.33.110.* | October 8, 2024 23:45 |
Issue has been successfully resolved by the exchanger's administration
The exchanger does not work automatically at night — this is a ***. Applications are not processed at night. I do not recommend.
| Natalia | October 9, 2024 00:37 |
My application was deleted and the crypto was not transferred and the rubles were not returned.
| Sunduk admin | October 9, 2024 01:29 |
Hello Natalia,
payment is being verified, please wait
payment is being verified, please wait
Claim solved
| Sunduk admin | October 9, 2024 08:01 |
Natalia, your order has been completed
| BestChange admin | October 9, 2024 08:15 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
| Natalia | October 9, 2024 09:42 |
Yes, i received money.
Claim renewed
| Natalia | October 9, 2024 09:42 |
I received money.
Claim solved
CommentRemove
| Daniyar |  |
2.76.173.* | August 29, 2024 04:31 |
Good job! USDT — KZT exchange works ok! Thank you!
0
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| Paul |  |
94.156.174.* | August 7, 2024 18:07 |
Excellent, fast, reliable. Topped up my payeer USD without any problems.
0
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| User |  |
185.248.132.* | July 28, 2024 19:34 |
Outstanding exchanger. Always quick with no delays. I've been a user for years and am extremely satisfied.
0
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| Tamerlan |  |
49.13.124.* | July 25, 2024 10:24 |
Fast and convenient.
0
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| Thomas | |
95.24.233.* | July 15, 2024 15:13 |
Great service, all fast and without problems.
0
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| Nelson |  |
46.53.182.* | July 12, 2024 21:17 |
Fast exchange completed. Thanks!;)
0
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| Nelson | |
46.53.181.* | July 10, 2024 21:28 |
Fast & Smooth Exchange!... 100% Recommended!... Thanks!;)
0
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| Tomas |  |
185.246.210.* | July 2, 2024 09:18 |
Great service, exchange went quickly.
0
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| Nelson | |
46.53.182.* | June 22, 2024 05:41 |
Another Fast Exchange completed. Thanks!;)
0
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| Valde | |
37.19.218.* | June 7, 2024 19:50 |
Issue has been successfully resolved by the exchanger's administration
I exchanged Usdt for PrivatUAH, the operator confirmed an 30 minutes ago but still has not sent the funds, also didnt answered at telegram.
| Valde | June 7, 2024 20:16 |
Everything is okey.
Claim solved
CommentRemove
| Daniil Murashov |  |
5.196.66.* | June 2, 2024 19:55 |
Awesome service with very helpful support. I've been using this exchanger for several years and there were not any issues so far.
0
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| Alex | |
146.158.116.* | June 1, 2024 10:58 |
TRX to SBER fast exchange, nice!
0
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| Nelson | |
46.53.180.* | May 26, 2024 20:59 |
Once again, another fast & smooth exchange completed. Thanks!;)
0
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| Nelson | |
46.53.180.* | May 26, 2024 09:41 |
A fabulous, fast exchange completed smoothly, and with no hiccups! Thank you for your service and I definitely, 100% recommend the exchanger!;)
0
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| Cameron |  |
78.131.73.* | May 13, 2024 15:50 |
Easy and fast transfer, took less than 5 minutes overall and very straightforward:-)
0
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| Julien | |
178.128.197.* | May 7, 2024 09:37 |
Issue has been fully resolved
Still haven't received bank payment 24h later. It shows order completed.
DOGE to RUB.
DOGE to RUB.
| Sunduk admin | May 7, 2024 10:00 |
Hello Julien,
Our payment status for the order is successful - please expect crediting within the framework of the regulations
Our payment status for the order is successful - please expect crediting within the framework of the regulations
| Sunduk admin | May 7, 2024 10:32 |
Julien, we contacted the bank - it turned out that this payment had been returned
Please contact us on the website to resolve the issue.
Please contact us on the website to resolve the issue.
CommentRemove
| Alex | |
92.39.220.* | February 29, 2024 17:46 |
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
Profanities and abusive language were removed by the monitor's administration
Status of order: Auto payout error
***?
***?
| BestChange admin | February 29, 2024 17:49 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Sunduk admin | February 29, 2024 17:58 |
Hello Alex,
We have issued a refund based on your request, we apologize for the inconvenience
We have issued a refund based on your request, we apologize for the inconvenience
Claim solved
CommentRemove
| Valeriia | |
94.181.64.* | February 20, 2024 10:00 |
Great exchange! extremely fast:)
0
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| BrunoG53 | |
91.223.70.* | February 17, 2024 09:38 |
Scambio super veloce, usdt-trc20/Rubli in 5 minuti. grazie.
0
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| Bruno | |
91.223.70.* | January 26, 2024 11:39 |
L'ho gi usato pi volte e nel giro di 5/10 minuti i soldi arrivano sulla carta. Grazie mille allo scambiatore davvero eccellente.
I have already used it several times and within 5/10 minutes the money arrives on the card. Thank you very much to the exchanger it is truly excellent.
I have already used it several times and within 5/10 minutes the money arrives on the card. Thank you very much to the exchanger it is truly excellent.
0
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| Kirill | |
188.170.86.* | December 4, 2023 07:12 |
Exchange was fast, thank you.
0
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| Maksym |  |
46.211.228.* | November 24, 2023 07:19 |
Everything went without a problem! Perfect!
0
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| Craleg | |
146.70.124.* | November 14, 2023 01:21 |
Issue has been successfully resolved by the exchanger's administration
Not only did I wait several hours for the supposedly "automatic" transfer, but not the entire amount came.
| Sunduk admin | November 14, 2023 06:08 |
Hello Craleg,
Our payment status for this order is successful, we have requested a receipt from the payment service support
Please write to us in the online chat on the website or in telegram
Our payment status for this order is successful, we have requested a receipt from the payment service support
Please write to us in the online chat on the website or in telegram
Claim solved
| BestChange admin | November 14, 2023 07:51 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
| Andy | |
217.66.159.* | October 25, 2023 15:16 |
Great as always.
0
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| Andy | |
45.89.54.* | October 18, 2023 05:17 |
Fast and good service.
0
CommentRemove
| User | |
37.120.153.* | October 16, 2023 17:04 |
Issue has been fully resolved
Profanities and abusive language were removed by the monitor's administration
***!
I created an order, paid. But the order got deleted.
I contacted their email and got no reaction.
Do not use this!
I created an order, paid. But the order got deleted.
I contacted their email and got no reaction.
Do not use this!
| BestChange admin | October 16, 2023 18:04 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Sunduk admin | October 17, 2023 01:27 |
Hello dear customer,
We checked the payment, restored it and completed the order.
Sorry for waiting
We checked the payment, restored it and completed the order.
Sorry for waiting
Claim solved
| BestChange admin | October 17, 2023 08:25 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Best regards, BestChange administration.
| User | October 18, 2023 04:44 |
I received the funds. But it took like 10 hours since my payment. And several complaints. Still do not recommend using this exchange. Do not worth the stress. Personally I will never use it again.
CommentRemove
| Javi |  |
212.200.247.* | October 14, 2022 04:34 |
Excelente intercambio, rapido y eficiente.
0
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| Faruhli |  |
46.2.234.* | May 30, 2022 08:11 |
Sposibo bolshoye vse operativna vse bistra vse kachestvena rebyatam iz sunduka udaji i uspehav kurs toje horoshiy bolsoye blgadarnost
0
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| Shlok |  |
106.76.70.* | May 12, 2022 04:32 |
Order completed fast & successfully.
0
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| Nico | |
88.229.104.* | March 21, 2022 19:30 |
All good, thanks a lot, see u later!
0
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| Den | |
178.140.105.* | February 15, 2022 13:16 |
Good service
0
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| Wok | |
51.89.237.* | January 17, 2022 20:24 |
I just tried their service, the exchange was smooth.
0
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| Axisar | |
46.249.59.* | December 26, 2021 12:41 |
Made two exchanges. Both were made in a seconds.
0
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| Talal | |
206.84.149.* | November 24, 2021 12:35 |
Amazing and fast exchange
0
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| Valentine | |
5.142.40.* | October 25, 2021 12:59 |
That was quite quick, good service.
0
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| Anton | |
188.163.12.* | October 7, 2021 14:07 |
It works fine
| Sunduk admin | October 14, 2021 12:23 |
Hello, Anton!
Thank you for your review! We'll be glad to see you again!
Thank you for your review! We'll be glad to see you again!
CommentRemove
| Brian |  |
45.32.46.* | April 17, 2021 05:49 |
Great.. recommended
instant Exchange very fast
Thanks
instant Exchange very fast
Thanks
0
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| Mr. Arthur | |
217.138.216.* | April 7, 2021 16:11 |
Instant very fast exchange. Pleasured so much
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| Ilya | |
176.121.9.* | February 22, 2021 07:29 |
USDT TRC20 -> Monobank
Transaction has been successfully completed without any issues
Transaction has been successfully completed without any issues
0
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| Samuel Clemmense | |
152.89.162.* | February 2, 2021 14:33 |
Fast exchange!
0
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| Sandis |  |
87.110.9.* | January 27, 2021 08:48 |
Thank you very much for the quick service! It was super, fast and easy!
0
CommentRemove
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