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OneMoment exchanger
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Information from the exchanger administration
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| Status: | active | OneMoment reviews: | 08956 | |
| Exchange rates: | 4971 | Volet TS: | 260 | |
| Reserve: | $245 671 773 | Perfect Money TS: | 194.30 | |
| Age: | 5 years 2 months | WebMoney BL: | — | |
| On BestChange: | 4 years 4 months | MyWOT rating: | 4.8 | |
| Country: |  |
Estonia | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website OneMoment have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the OneMoment administrator resolve the problem more quickly. If you didn't like the OneMoment's service and want to write about it, use the Comment review type. |
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| Order number: | |
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Add a comment:
| Kerstin Karlstrm |  |
95.194.140.* | June 4, 2025 14:58 |
Good service.
| OneMoment admin | June 4, 2025 16:47 |
Hello Kerstin Karlstrm,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration.
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration.
CommentRemove
| Tamara |  |
103.121.198.* | May 28, 2025 21:01 |
Issue has been fully resolved
The claim's status has been changed to neutral by the monitor's administration
It fake changer. Admin please block it because it changer make challenges playing with payments way, wrong account.
| OneMoment admin | May 28, 2025 21:13 |
Hello Tamara,
Unfortunately, due to the unstable operation of banks, at the moment, details for cross-border transfer can be provided to pay for applications.
The transaction for these banking details arrives as quickly as a regular transfer.
Sincerely, OneMoment administration.
Unfortunately, due to the unstable operation of banks, at the moment, details for cross-border transfer can be provided to pay for applications.
The transaction for these banking details arrives as quickly as a regular transfer.
Sincerely, OneMoment administration.
| Tamara | May 28, 2025 21:23 |
If this exchanger cannot make my transaction why he lie in here? Just kick.
| OneMoment admin | May 28, 2025 21:28 |
Tamara, Unfortunately, due to the unstable operation of banks, at the moment, details for cross-border transfer can be provided to pay for applications.
The transaction for these banking details arrives as quickly as a regular transfer.
Sincerely, OneMoment administration.
The transaction for these banking details arrives as quickly as a regular transfer.
Sincerely, OneMoment administration.
| Tamara | May 28, 2025 21:28 |
I have proofs.
| BestChange admin | May 29, 2025 02:47 |
Hello,
Unfortunately, according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Gustav |  |
80.77.25.* | May 17, 2025 11:14 |
Lack of any evidences confirming the accuracy of the information given down below
The review is being checked by the monitor's administration
Sent 2000 from YooMoney for Etherium, got nothing. Not a big deal, but I won't try this exchange service again.
| OneMoment admin | May 17, 2025 11:18 |
Hello Gustav,
Unfortunately, we have not received payment for this application.
Please contact us in the chat on the main page of the service or in Telegram with the application number to verify receipt of payment.
Sincerely, OneMoment administration.
Unfortunately, we have not received payment for this application.
Please contact us in the chat on the main page of the service or in Telegram with the application number to verify receipt of payment.
Sincerely, OneMoment administration.
Claim solved
CommentRemove
| Vitali |  |
79.127.184.* | May 14, 2025 09:59 |
Mention of a third-party resource was removed by monitor's administration
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
The claim's status has been changed to neutral by the monitor's administration
I do not recommend this exchange. I sent 300$ and they asked to proceed to AML. Funds were sent from my ***, and I provided with screenshot. But they just keep asking same questions "where did I get my funds", "please provide evidence" etc. I provided all the information I had at the moment. It has been almost 10 days, no result and no refund.
| Vitali | May 14, 2025 10:05 |
The funny thing, I thought maybe my blockchain account had something with AML. And I sent money to exact same card with exact same wallet, but using different exchange, and they had no issue with transaction.
| OneMoment admin | May 14, 2025 10:05 |
Hello Vitali,
Unfortunately, no information on blocking funds was found in the service for this email and the provided ID.
All paid applications have been processed by this mail.
Please contact us in the chat on the main page of the service to verify the information.
Sincerely, OneMoment administration.
Unfortunately, no information on blocking funds was found in the service for this email and the provided ID.
All paid applications have been processed by this mail.
Please contact us in the chat on the main page of the service to verify the information.
Sincerely, OneMoment administration.
| Vitali | May 14, 2025 10:09 |
***
Here is the email. I can not write review using temp mail. Please check again.
Here is the email. I can not write review using temp mail. Please check again.
| OneMoment admin | May 14, 2025 10:13 |
Vitali,
Your exchange application has been suspended due to the high risk of AML.
During the dialogue with you, we provided you with the contact of the AML officer.
Please specify, have you provided the requested data?
Please contact us in the chat on the main page of the service to verify the information.
Sincerely, OneMoment administration.
Your exchange application has been suspended due to the high risk of AML.
During the dialogue with you, we provided you with the contact of the AML officer.
Please specify, have you provided the requested data?
Please contact us in the chat on the main page of the service to verify the information.
Sincerely, OneMoment administration.
| Vitali | May 14, 2025 10:21 |
Yes, contacted the AML officer. I can provide you the chat and information on that.
Using another service, I sent to the exact card from the the exact wallet, and they had no issue with AML.
Using another service, I sent to the exact card from the the exact wallet, and they had no issue with AML.
| OneMoment admin | May 14, 2025 10:25 |
Vitali,
When creating the application, you were familiar with the exchange rules and KYC/AML procedures.
The funds were suspended not by the service, but by the exchange.
We can provide you with the AML report of the transaction you sent if you contact us in a chat on the main page of the service or by email with the application number.
Sincerely, OneMoment administration.
When creating the application, you were familiar with the exchange rules and KYC/AML procedures.
The funds were suspended not by the service, but by the exchange.
We can provide you with the AML report of the transaction you sent if you contact us in a chat on the main page of the service or by email with the application number.
Sincerely, OneMoment administration.
| Vitali | May 14, 2025 10:52 |
I contacted your chat. Same result. You can not refund your funds. I do not recommend this service. Other service had 0 issue with transaction with the same bank card and same wallet.
| Vitali | May 14, 2025 10:55 |
The claim is not solved! They didn't refund the money.
| OneMoment admin | May 14, 2025 11:02 |
Vitali,
Please do not renew the claim, as at the moment you have not provided information about the occurrence of funds for AML verification.
The AML report on your application was provided to you in the chat.
The funds were not suspended by the service.
Please provide all available information about the occurrence of funds for the AML procedure.
Detailed information was provided to you in the chat on the main page of the service.
Sincerely, OneMoment administration.
Please do not renew the claim, as at the moment you have not provided information about the occurrence of funds for AML verification.
The AML report on your application was provided to you in the chat.
The funds were not suspended by the service.
Please provide all available information about the occurrence of funds for the AML procedure.
Detailed information was provided to you in the chat on the main page of the service.
Sincerely, OneMoment administration.
| BestChange admin | May 14, 2025 16:00 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Holden Judje |  |
178.76.245.* | March 6, 2025 14:18 |
According to the information available, the exchanger has no financial obligations to this user
I paid for everything, for unknown reasons it was rejected twice. sent a request to support, waiting for the second hour, do not recommend very long moderation work.
| OneMoment admin | March 6, 2025 14:23 |
Hello Holden Judje,
Please contact us in a chat on the main page of our service or in a telegram.
Sincerely, OneMoment administration.
Please contact us in a chat on the main page of our service or in a telegram.
Sincerely, OneMoment administration.
| OneMoment admin | March 12, 2025 14:51 |
Dear customer, your application has been processed, the funds have been sent on 03/06/25 to the address specified in the application. Please check the receipt of funds.
Thank you for choosing our service.
Sincerely, the OneMoment service administration.
Thank you for choosing our service.
Sincerely, the OneMoment service administration.
CommentRemove
| Ggg | |
176.116.178.* | February 20, 2025 21:20 |
Havent received the payment in a hour. Nothing changes, slow service, no response from support team.
| BestChange admin | February 20, 2025 21:21 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| OneMoment admin | February 20, 2025 21:23 |
Hello Ggg
Please contact the technical support of our service, we will definitely help you.
Sincerely, the administration of the service.
Please contact the technical support of our service, we will definitely help you.
Sincerely, the administration of the service.
Claim solved
| Ggg | February 20, 2025 21:26 |
I cant contact the technical support because its saying i already did it “2 times” and now they just dont respond and its taking wayy long.
| OneMoment admin | February 20, 2025 21:27 |
Ggg, now we will check the information as a priority.
| OneMoment admin | February 20, 2025 21:35 |
Ggg, we have clarified the information about your transfer, please provide additional information about your transfer, namely the receipt in pdf format. After that, we will send your payment for re-verification of the payment system.
| Ggg | February 20, 2025 21:38 |
I did provide the information in the ticket. i cant ma3 tickets anymore. the receipt in PDF format was in there.
| Ggg | February 20, 2025 22:01 |
I cant send pdf files here. So what should i do? Im waiting for so long.
| OneMoment admin | February 20, 2025 22:35 |
Ggg, to resolve your issue, please contact us by mail: onemoment.cc@gmail.com
CommentRemove
| Nikita | |
176.59.123.* | February 1, 2025 18:20 |
I sent the money, but they say they haven't received anything.
If the problem is resolved, I will change the review.
If the problem is resolved, I will change the review.
| OneMoment admin | February 1, 2025 18:59 |
Hello Nikita,
Good time of day.
Unfortunately, we found out that you sent the funds to the contract address.
We do not accept funds to a contractual address, most likely you needed to make sure we were working with contractual addresses or not.
If we can help you in any way, we are ready to help you, for this we ask you to contact the chat on the main page of our service, so we can conduct a more active dialogue.
Thank you for choosing our service.
Sincerely, the administration of the service.
Good time of day.
Unfortunately, we found out that you sent the funds to the contract address.
We do not accept funds to a contractual address, most likely you needed to make sure we were working with contractual addresses or not.
If we can help you in any way, we are ready to help you, for this we ask you to contact the chat on the main page of our service, so we can conduct a more active dialogue.
Thank you for choosing our service.
Sincerely, the administration of the service.
Claim solved
CommentRemove
| Vasiawow |  |
91.90.195.* | January 18, 2025 16:56 |
Everything went great! I recommend it!
| OneMoment admin | January 18, 2025 17:02 |
Hello, Vasiawow,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration
CommentRemove
| Ilya | |
85.172.103.* | January 2, 2025 11:14 |
Fast exchange! I recommend!
| OneMoment admin | January 2, 2025 11:22 |
Hello, Ilya,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| John | |
94.131.111.* | October 29, 2024 07:39 |
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
I strongly do not recommend to use this exchanger. I was exchanging usdt(ton) to xmr application information ¹ ***. They say they have sent xmr but nothing was received for already two hours! again i stronly do not recommend to use this exchanger.
| OneMoment admin | October 29, 2024 07:48 |
Hello John,
We have sent you a link to the transaction by email.
Your transaction is fully confirmed, the funds must be available in the wallet
If the funds have not been received, contact those.support for your wallet.
Sincerely, OneMoment administration!
We have sent you a link to the transaction by email.
Your transaction is fully confirmed, the funds must be available in the wallet
If the funds have not been received, contact those.support for your wallet.
Sincerely, OneMoment administration!
Claim solved
| John | October 29, 2024 08:31 |
I have not received transaction's link and still have no money available in my XMR wallet
I had to receive 0.02301454 XMR but still see 0.000000 on my wallet.
I had to receive 0.02301454 XMR but still see 0.000000 on my wallet.
Claim renewed
| OneMoment admin | October 29, 2024 08:49 |
John, We have duplicated the link to the transaction to your email.
Your transaction is fully confirmed, the funds must be available in the wallet
If the funds have not been received, contact those.support for your wallet.
Sincerely, OneMoment administration!
Your transaction is fully confirmed, the funds must be available in the wallet
If the funds have not been received, contact those.support for your wallet.
Sincerely, OneMoment administration!
Claim solved
| John | October 29, 2024 09:06 |
Https://localmonero.co/blocks/search/a98eb1523c2e15d397dc24f56cd520e18fe536f403478f58e32bdb4808a96a8e
prove that you have sent monero to the address.
prove that you have sent monero to the address.
Claim renewed
| OneMoment admin | October 29, 2024 09:09 |
John, The funds have been sent to the address specified in the application.
We have provided you with a link to the transaction by email.
Please check it out.
Sincerely, OneMoment administration!
We have provided you with a link to the transaction by email.
Please check it out.
Sincerely, OneMoment administration!
Claim solved
| John | October 29, 2024 09:15 |
Yes, I have received transaction hash from you but I still not sure you have sent monero to the address. Prove that you have sent monero here: Https://localmonero.co/blocks/search/a98eb1523c2e15d397dc24f56cd520e18fe536f403478f58e32bdb4808a96a8e
or here: https://localmonero.co/blocks/search/a98eb1523c2e15d397dc24f56cd520e18fe536f403478f58e32bdb4808a96a8e
I do not wish to listen from you "We have provided you with a link to the transaction by email.
Please check it out." I just wish proves from you.
or here: https://localmonero.co/blocks/search/a98eb1523c2e15d397dc24f56cd520e18fe536f403478f58e32bdb4808a96a8e
I do not wish to listen from you "We have provided you with a link to the transaction by email.
Please check it out." I just wish proves from you.
| John | October 29, 2024 09:15 |
| John | October 29, 2024 09:25 |
Yes, I have received transaction hash from you but I still not sure you have sent monero to the address. Prove that you have sent monero here: Https://localmonero.co/blocks/search/a98eb1523c2e15d397dc24f56cd520e18fe536f403478f58e32bdb4808a96a8e
or here: https://blockchair.com/monero/transaction/a98eb1523c2e15d397dc24f56cd520e18fe536f403478f58e32bdb4808a96a8e
I do not wish to listen from you "We have provided you with a link to the transaction by email.
Please check it out." I just wish proves from you.
or here: https://blockchair.com/monero/transaction/a98eb1523c2e15d397dc24f56cd520e18fe536f403478f58e32bdb4808a96a8e
I do not wish to listen from you "We have provided you with a link to the transaction by email.
Please check it out." I just wish proves from you.
Claim renewed
| OneMoment admin | October 29, 2024 09:37 |
John, Please check your email, we have provided you with proof that the funds have been sent to the correct address.
Sincerely, OneMoment administration!
Sincerely, OneMoment administration!
Claim solved
CommentRemove
| Nikita | |
147.45.165.* | September 28, 2024 20:21 |
Good service, everything arrived quickly.
| OneMoment admin | September 28, 2024 20:30 |
Hello Nikita,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Igor |  |
84.201.200.* | August 28, 2024 20:18 |
According to the information available, the exchanger has no financial obligations to this user
It's a **** piece of ***, I don't advise anyone to change anything. You'll be waiting for who knows how long, support won't help you, it just doesn't care. This exchanger should be removed from the platform.
0
CommentRemove
| User | |
146.70.68.* | August 27, 2024 19:58 |
Issue has been fully resolved
I do not recommend these ***, you will spend a lot of nerves, the company in my opinion is engaged in petty ***. Consultants in chat just to be, no interest to help the client. 3 Hours waiting for 30 tron ) but in the end i will not get them. Do not recommend! works with other exchangers.
| OneMoment admin | August 27, 2024 20:03 |
Hello dear customer,
We accept funds to the payment system, all payment information comes from them.
Payment system support reported that no payment has been received for this application. Please provide a statement of the movement of funds for this payment to re-verify the payment.
We accept funds to the payment system, all payment information comes from them.
Payment system support reported that no payment has been received for this application. Please provide a statement of the movement of funds for this payment to re-verify the payment.
| User | August 27, 2024 20:07 |
Very quick response, you'd reply like that in chat at least sometimes! And about the payment, you can use this money to buy red noses for your company.
| OneMoment admin | August 27, 2024 20:17 |
The payment was received with a delay. Your request has been processed, the funds have been sent, and the transaction is waiting to go online.
| User | August 27, 2024 20:27 |
I'm telling you, you're clowns. First you insist that the amount did not received for almost 3 hours, but after the review all the problems immediately resolved and suddenly the payment came and immediately it was seen by all. And advice do not even look at the positive reviews) very not recommended to work with them!
CommentRemove
| Igor |  |
51.190.249.* | June 4, 2024 17:36 |
Everything went well, good exchange!
| OneMoment admin | June 4, 2024 17:48 |
Hello, Igor,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Omar Jamal |  |
105.68.255.* | May 9, 2024 05:45 |
Issue has been fully resolved
Profanities and abusive language were removed by the monitor's administration
I was *** for money, I have all payment proof.
| OneMoment admin | May 9, 2024 05:48 |
Hello Omar Jamal,
Your application is being processed, we are waiting for payment confirmation from the payment system.
When creating the application, you were informed that in connection with those. due to the peculiarities of the payment system, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 120 minutes, in some cases it can be increased to 24 hours.
Your payment is being paid by the payment system, please wait for receipt.
After processing the application, you will receive a notification to the email address you specified in the application
Unfortunately, we cannot specify the time frame, as we do not know exactly how long your payment will be executed.
If the customer is not satisfied with the wait, they can always request a refund.
Please clarify your decision.
Your application is being processed, we are waiting for payment confirmation from the payment system.
When creating the application, you were informed that in connection with those. due to the peculiarities of the payment system, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 120 minutes, in some cases it can be increased to 24 hours.
Your payment is being paid by the payment system, please wait for receipt.
After processing the application, you will receive a notification to the email address you specified in the application
Unfortunately, we cannot specify the time frame, as we do not know exactly how long your payment will be executed.
If the customer is not satisfied with the wait, they can always request a refund.
Please clarify your decision.
Claim solved
| Omar Jamal | May 10, 2024 11:55 |
Hi, is there any update? I still didn't receive any money.
Claim renewed
| OneMoment admin | May 10, 2024 12:15 |
Omar Jamal,
Now we will request a receipt from the payment system.
With respect.
Now we will request a receipt from the payment system.
With respect.
Claim solved
| Omar Jamal | May 10, 2024 12:21 |
Do I have to provide anything?
| Omar Jamal | May 10, 2024 12:22 |
Do I have to provide anything?
Claim renewed
| OneMoment admin | May 10, 2024 12:28 |
Omar Jamal,
As soon as we receive the receipt from our PS, we will send it to your email.
As soon as we receive the receipt from our PS, we will send it to your email.
Claim solved
| Omar Jamal | May 10, 2024 13:10 |
Then let the comment remain with the claim for now, because the money has not been received. And you are already closing the claim.
Claim renewed
| OneMoment admin | May 10, 2024 13:15 |
Omar Jamal,
We have provided you with a receipt to the email address specified in the application.Please check it out.t.
We have provided you with a receipt to the email address specified in the application.Please check it out.t.
Claim solved
| Omar Jamal | May 10, 2024 13:44 |
It's just a screenshot not pdf, I didn't receive any payment.
Claim renewed
| OneMoment admin | May 10, 2024 14:27 |
Omar Jamal,
Funds from our side were sent to the details specified in the application. A receipt was sent to your email in PDF format, you can read it. If the payment has not been received, contact your bank's support.
Sincerely, OneMoment administration.
Funds from our side were sent to the details specified in the application. A receipt was sent to your email in PDF format, you can read it. If the payment has not been received, contact your bank's support.
Sincerely, OneMoment administration.
Claim solved
| Omar Jamal | May 10, 2024 14:38 |
The bank said that there was no such transfer; I can provide evidence from the card. The bank also said that transfers within their system are made instantly.
Claim renewed
| OneMoment admin | May 10, 2024 14:42 |
Omar Jamal,
Provide an extract on the movement of funds using this account - we will send it to the payment system support to verify information about non-receipt of funds. On our part, the funds were sent - a receipt in PDF format was provided to you by mail. Submit this document to your bank's support chat to verify receipt and provide us with the bank's support response to verify this document to our email along with an extract on the movement of funds under this account. Our mail onemoment.cc@gmail.com
Sincerely, OneMoment administration.
Provide an extract on the movement of funds using this account - we will send it to the payment system support to verify information about non-receipt of funds. On our part, the funds were sent - a receipt in PDF format was provided to you by mail. Submit this document to your bank's support chat to verify receipt and provide us with the bank's support response to verify this document to our email along with an extract on the movement of funds under this account. Our mail onemoment.cc@gmail.com
Sincerely, OneMoment administration.
Claim solved
| Omar Jamal | May 12, 2024 00:16 |
Still no money.
Claim renewed
| OneMoment admin | May 12, 2024 00:26 |
Omar Jamal,
We have sent you a trader's statement to the email address specified in the application, please check the receipt of funds on your card again!
Sincerely, OneMoment administration!
We have sent you a trader's statement to the email address specified in the application, please check the receipt of funds on your card again!
Sincerely, OneMoment administration!
Claim solved
| Omar Jamal | May 12, 2024 03:28 |
Fake check does not sovle the problem.
Claim renewed
| OneMoment admin | May 12, 2024 03:59 |
Omar Jamal,
Please contact the technical support of your bank by providing an extract that we sent to the email address specified in the application.
Sincerely, OneMoment administration!
Please contact the technical support of your bank by providing an extract that we sent to the email address specified in the application.
Sincerely, OneMoment administration!
Claim solved
| BestChange admin | May 12, 2024 07:54 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger. If you have not received funds, please contact your bank's support service to clarify the information about the incoming transaction.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger. If you have not received funds, please contact your bank's support service to clarify the information about the incoming transaction.
Sincerely, administration of the BestChange exchanger monitor.
| Omar Jamal | May 12, 2024 13:02 |
The bank receives the same response, no such transaction was made.
Claim renewed
| OneMoment admin | May 12, 2024 13:14 |
Omar Jamal,
We have sent you a trader's statement to the email address specified in the application, please check the receipt of funds on your card again.
The funds have been sent from our side and you have been provided with full information to confirm the payment, please contact your bank's support.
Sincerely, OneMoment administration.
We have sent you a trader's statement to the email address specified in the application, please check the receipt of funds on your card again.
The funds have been sent from our side and you have been provided with full information to confirm the payment, please contact your bank's support.
Sincerely, OneMoment administration.
Claim solved
| Omar Jamal | May 12, 2024 13:39 |
Bank support cannot check your checks, but they confirmed several times that such a transaction was not made.
Claim renewed
| OneMoment admin | May 12, 2024 13:58 |
Omar Jamal,
We have sent you a trader's statement to the email address specified in the application, please check the receipt of funds on your card again.
The funds have been sent from our side and you have been provided with full information to confirm the payment, please contact your bank's support.
Sincerely, OneMoment administration.
We have sent you a trader's statement to the email address specified in the application, please check the receipt of funds on your card again.
The funds have been sent from our side and you have been provided with full information to confirm the payment, please contact your bank's support.
Sincerely, OneMoment administration.
Claim solved
| Omar Jamal | May 12, 2024 14:51 |
It s fake information i provided u too that i dont get this money.
Claim renewed
| OneMoment admin | May 12, 2024 15:04 |
Omar Jamal,
We have sent you a trader's statement to the email address specified in the application, please check the receipt of funds on your card again.
The funds have been sent from our side and you have been provided with full information to confirm the payment, please contact your bank's support.
Sincerely, OneMoment administration.
We have sent you a trader's statement to the email address specified in the application, please check the receipt of funds on your card again.
The funds have been sent from our side and you have been provided with full information to confirm the payment, please contact your bank's support.
Sincerely, OneMoment administration.
Claim solved
CommentRemove
| Anastasiia | |
77.73.70.* | April 19, 2024 05:34 |
Issue has been successfully resolved by the exchanger's administration
I created an application, the specified time of 60 minutes passed, I decided to find out the status of the application, the manager did not respond after reading my messages, I did not receive money, service -10 points, the name of the exchanger does not completely coincide with reality, if you want to get money quickly and in general so that you have someone then he replied, this is not here, it’s terrible.
| OneMoment admin | April 19, 2024 05:54 |
Hello Anastasiia,
When creating an application, you were familiarized with the notice “Due to the technical features of the PS, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 120 minutes, in exceptional cases up to 24 hours.”
Your application has been processed, funds have been sent, your payment status is “successfully paid”.
We sent your check to the email address specified in the application!)
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
When creating an application, you were familiarized with the notice “Due to the technical features of the PS, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 120 minutes, in exceptional cases up to 24 hours.”
Your application has been processed, funds have been sent, your payment status is “successfully paid”.
We sent your check to the email address specified in the application!)
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
| BestChange admin | April 23, 2024 07:01 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Axmed |  |
193.138.7.* | April 19, 2024 16:54 |
Im waiting 5h for transfer of 1500rub ltc to sbp not recommend.
| OneMoment admin | April 19, 2024 17:12 |
Hello Axmed,
The payment has been received, your application is being processed, and we are waiting for payment confirmation from the payment system.
When creating the application, you were informed that in connection with those. due to the peculiarities of the payment system, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 120 minutes, in some cases it can be increased to 24 hours.
Your payment is being paid by the payment system, please wait for receipt.
After processing the application, you will receive a notification to the email address you specified in the application
Unfortunately, we cannot specify the time frame, as we do not know exactly how long your payment will be executed.
If the customer is not satisfied with the wait, they can always request a refund.
Please clarify your decision in the chat on the main page of our service.
Sincerely, OneMoment administration.
The payment has been received, your application is being processed, and we are waiting for payment confirmation from the payment system.
When creating the application, you were informed that in connection with those. due to the peculiarities of the payment system, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 120 minutes, in some cases it can be increased to 24 hours.
Your payment is being paid by the payment system, please wait for receipt.
After processing the application, you will receive a notification to the email address you specified in the application
Unfortunately, we cannot specify the time frame, as we do not know exactly how long your payment will be executed.
If the customer is not satisfied with the wait, they can always request a refund.
Please clarify your decision in the chat on the main page of our service.
Sincerely, OneMoment administration.
Claim solved
CommentRemove
| Ivan | |
178.214.253.* | March 12, 2024 10:59 |
Great service! Used eth to tinkoff RUB, took a little more than expected but it is fine. Thanks:)
| OneMoment admin | March 12, 2024 11:13 |
Hello Ivan,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Vitalii |  |
46.211.3.* | March 2, 2024 13:26 |
Issue has been successfully resolved by the exchanger's administration
I created an application for an exchange from UAH to ETH, sent money, the application was successfully completed, but the funds never arrived, they told me to wait for 30 minutes but much more had already passed, I wrote to technical support until I received a response. Looking forward to your feedback, thanks in advance.
| OneMoment admin | March 2, 2024 13:57 |
Hello Vitalii,
Unfortunately, we encountered technical problems
At the moment, your application has been processed and the funds have been sent.
Here is the link to your transaction
https://etherscan.io/tx/0x09506452b45541fc742057d54e57a97cab9f9f6ca1bae1952a6aa288ad25e8e3
Sincerely yours!
Unfortunately, we encountered technical problems
At the moment, your application has been processed and the funds have been sent.
Here is the link to your transaction
https://etherscan.io/tx/0x09506452b45541fc742057d54e57a97cab9f9f6ca1bae1952a6aa288ad25e8e3
Sincerely yours!
| Vitalii | March 2, 2024 14:08 |
Thank you very much for your feedback, the money has arrived! Thank you for your help, I recommend this exchanger!
CommentRemove
| Karina |  |
14.234.33.* | March 2, 2024 09:51 |
Im waiting for my money 2 hours already.
2 hours its not 5-15 mins how u said.... thats sad...
2 hours its not 5-15 mins how u said.... thats sad...
| OneMoment admin | March 2, 2024 09:55 |
Hello Karina,
When creating the application, you were familiar with the notification "In connection with those. The features of the PS, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 60 minutes, in exceptional cases up to 24 hours."
When creating the application, you were familiar with the notification "In connection with those. The features of the PS, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 60 minutes, in exceptional cases up to 24 hours."
CommentRemove
| Vadim |  |
91.197.234.* | February 27, 2024 15:28 |
Took less than 5 minutes for small amount of TRX.
| OneMoment admin | February 27, 2024 15:40 |
Hello Vadim,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Mark |  |
150.254.193.* | January 21, 2024 11:20 |
Good, fast and easy.
| OneMoment admin | January 21, 2024 13:56 |
Hello Mark,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Nikita | |
46.211.119.* | January 20, 2024 17:26 |
Fast and easy.
| OneMoment admin | January 20, 2024 17:34 |
Hello Nikita,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Wael Elleuch |  |
196.236.66.* | January 6, 2024 02:24 |
Perfect services provided from many years ago.
Only faithful and trustworthy exchangers here.
Thanks a lot.
Only faithful and trustworthy exchangers here.
Thanks a lot.
| OneMoment admin | January 6, 2024 02:42 |
Hello Wael Elleuch,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| BimBek | |
80.244.45.* | December 31, 2023 20:04 |
Very good exchenger small amount exchange aviable.
| OneMoment admin | January 1, 2024 02:24 |
Hello BimBek,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Ivan | |
154.6.86.* | December 10, 2023 00:32 |
Small amount exchange available (from 50 USDT). Sometimes it`s very important.
| OneMoment admin | December 10, 2023 00:40 |
Hello Ivan,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Ivan | |
178.212.198.* | December 9, 2023 11:56 |
Good servis, best fees.
| OneMoment admin | December 9, 2023 12:07 |
Hello Ivan,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Pedro |  |
37.214.57.* | December 6, 2023 14:47 |
Best exchange service. I recommend.
| OneMoment admin | December 6, 2023 17:53 |
Hello Pedro,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Roksie | |
109.252.77.* | December 6, 2023 11:15 |
The exchange was easy and fast. A little problem in the beginning was resolved via chat.
| OneMoment admin | December 6, 2023 11:35 |
Hello Roksie,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Max | |
178.205.89.* | December 3, 2023 16:44 |
Issue has been successfully resolved by the exchanger's administration
Your transaction is stucked for above 16 hrs for now..
You transaction fee looks normal.
16 hrs... against usual time 10-60 minutes.
You claimed at your site the timings about 60 minutes.
Your transaction skiped at least 115 blocks.
819,480 -> 819595
https://blockchair.com/bitcoin/transaction/d4284ac25586bedb6590eb6213136039d46b91bf43b9d44f9ab3ab3756d32829.
You transaction fee looks normal.
16 hrs... against usual time 10-60 minutes.
You claimed at your site the timings about 60 minutes.
Your transaction skiped at least 115 blocks.
819,480 -> 819595
https://blockchair.com/bitcoin/transaction/d4284ac25586bedb6590eb6213136039d46b91bf43b9d44f9ab3ab3756d32829.
| BestChange admin | December 3, 2023 17:04 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| OneMoment admin | December 3, 2023 17:09 |
Hello Max,
We apologize for the inconvenience!
Unfortunately, the load on the BTC network increased dramatically after sending Your funds.
We have already increased the transaction fee 2 times, and the funds should be credited to Your wallet soon.
With Respect to You!
We apologize for the inconvenience!
Unfortunately, the load on the BTC network increased dramatically after sending Your funds.
We have already increased the transaction fee 2 times, and the funds should be credited to Your wallet soon.
With Respect to You!
Claim solved
| OneMoment admin | December 3, 2023 17:11 |
Max, here is the link to Your transaction:
https://www.blockchain.com/explorer/transactions/btc/f45d3ed996cf37347e1671d58dca6488b7a86f25ab9c03668773bc98ba9170a5
https://www.blockchain.com/explorer/transactions/btc/f45d3ed996cf37347e1671d58dca6488b7a86f25ab9c03668773bc98ba9170a5
| Max | December 3, 2023 17:26 |
Thanks for a quick response and the solution here.
I was waiting for 17 hours, but with you help here — i've got money just in 30 minutes.
I was waiting for 17 hours, but with you help here — i've got money just in 30 minutes.
CommentRemove
| Abbaskiko | |
217.170.205.* | November 27, 2023 14:37 |
I hope so this is a good site as look like
I wants to do my123456 first exchange with this site and it's looks Good's yet
But should I say that with the low asking amount for exchange and high rate of exchanging it's really good.
I wants to do my123456 first exchange with this site and it's looks Good's yet
But should I say that with the low asking amount for exchange and high rate of exchanging it's really good.
| Abbaskiko | November 27, 2023 14:42 |
Good.
CommentRemove
| Alex | |
159.224.117.* | November 21, 2023 20:41 |
Best exchange rate.
| OneMoment admin | November 21, 2023 21:05 |
Hello Alex,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Yuuung | |
94.131.50.* | November 12, 2023 08:17 |
Good exchanger with nice UI and low minimum. I accidentally entered XMR adress instead of BTC, but support helped me and i didn't lose my money.
| OneMoment admin | November 12, 2023 08:59 |
Hello Yuuung,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Elie meaz |  |
185.143.221.* | November 3, 2023 15:23 |
Was fastest one to receive my exchange and i tried many different ones, i recommend it.
| OneMoment admin | November 3, 2023 16:32 |
Hello Elie meaz,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Drugarin Sara |  |
5.14.131.* | October 29, 2023 06:33 |
Very easy to use and fast.
| OneMoment admin | October 29, 2023 06:35 |
Hello Drugarin Sara,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Andy | |
217.66.152.* | October 27, 2023 13:40 |
10 minutes and done. Thanks.
| OneMoment admin | October 29, 2023 12:59 |
Hello Andy,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Laurynas Sadzevicius |  |
94.4.162.* | October 3, 2023 19:36 |
Great web-page, working all the time.
| OneMoment admin | October 3, 2023 19:39 |
Hello Laurynas Sadzevicius,
Thank you for your trust! We will be glad to see you again!
Sincerely, the administration in one moment!
Thank you for your trust! We will be glad to see you again!
Sincerely, the administration in one moment!
CommentRemove
| Alex | |
178.67.48.* | September 21, 2023 11:16 |
Very fast and low minimum, good exchange rate, thx )
| OneMoment admin | September 21, 2023 11:31 |
Hello Alex,
Thank you for your trust! We look forward to seeing you again!
Sincerely, OneMoment administration!
Thank you for your trust! We look forward to seeing you again!
Sincerely, OneMoment administration!
CommentRemove
| Nail | |
188.116.26.* | September 8, 2023 12:47 |
DON'T TRADE HERE! They blatantly deceive and play for time with exchange, sent funds 4 hours ago, but so far nothing has come to my account! 24 podpodvrki ot blockchair, but they don't care! They blatantly lie that they do not see the admission! In all other publicly available sources, all receipts have long been there. I'm not sure I'll get my money at all. They ask for a screenshot of your personal account with all the transfer data! Just scammers!
| OneMoment admin | September 8, 2023 13:42 |
Hello Nail,
You did not click the "I paid" button, for this reason your application was not received for processing. After your request, we asked you to confirm the transfer of funds. At the end of the verification, your application has been processed, the funds have been sent.
When creating the application, you were familiarized with the notification "In connection with those. features of the PS, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 60 minutes, in exceptional cases up to 24 hours."
At the moment, the funds have been successfully sent to you, please check the receipt.
You did not click the "I paid" button, for this reason your application was not received for processing. After your request, we asked you to confirm the transfer of funds. At the end of the verification, your application has been processed, the funds have been sent.
When creating the application, you were familiarized with the notification "In connection with those. features of the PS, the time for crediting funds has been increased. The average time for crediting funds is from 5 to 60 minutes, in exceptional cases up to 24 hours."
At the moment, the funds have been successfully sent to you, please check the receipt.
Claim solved
CommentRemove
| Damir | |
46.165.250.* | September 7, 2023 20:41 |
Thanks to this service, I was able to send money to my friend.
Everything was fine. Nice support!
Everything was fine. Nice support!
0
CommentRemove
| Barbara | |
57.129.2.* | September 7, 2023 02:59 |
Best site ever
0
CommentRemove
| Vladyslav | |
213.156.142.* | September 4, 2023 13:35 |
Perfect exchanger. Everything works fine and fast.
| OneMoment admin | September 4, 2023 13:45 |
Hello Vladyslav,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
| Mykola | |
95.47.56.* | September 3, 2023 08:50 |
Very good work.
I am satisfied with this service
I am satisfied with this service
| Mykola | September 3, 2023 08:59 |
I am satisfied with this service
| OneMoment admin | September 3, 2023 09:18 |
Hello Mykola,
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
Thank you for your trust! We will be glad to see you again!
Sincerely, OneMoment administration!
CommentRemove
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