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hi.exchange exchanger website screenshot

HiExchange exchanger

Other
Status: active HiExchange reviews: 0/70
Exchange rates: 204 Advanced Cash TS:
Reserve: $551 927 Perfect Money TS: 492.10
Age: 2 years 5 months WebMoney BL: 552
On BestChange: 10 months MyWOT rating: 3.0
Country: Turkey Forums:
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Use this type of feedback only if you get no money from the HiExchange exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the HiExchange administration solve the problem faster.

If you just do not like the service at HiExchange and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Adrian 45.90.58.* January 12, 2022, 15:02
Fast support, fast transaction, will choose their service again, thank you
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Mario 95.216.235.* January 8, 2022, 10:39
I created order PayPal 1.01 and my money is still on hold.

I cannot get money. Every day I ask to confirm the payment, they need to press one button to release the money, and every day I hear from them the answer - yes, we will do it later. Every day for a week they feed me with promises, I still cannot get my money. They just need to press one button, I no longer have the patience. I didn't think I would get such big problems.

I am asking monitoring bestchange.com help solve this problem.
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Admin BestChange.com January 8, 2022, 12:33
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin HiExchange January 9, 2022, 09:40
Hello, Mario!

We are truly sorry for the problem that has happened here. For a part of it the fault is ours and for the other part it was PayPal's system and unfortuantely out of our control. Our colleagues tried many time to confirm your payment but PayPal sustem didn't allow the operation. That's why we asked for a screenshot from your panel to investigate the problem further. Your stisfaction is our first priority. We will contact you by email to investigate the problem further.

Best Wishes,
HiExchange
Claim cancelled
Mario January 9, 2022, 14:59
You're lying, your fellow operator told me in the chat. That your broker makes the payment and he has not answered you for a week, for this problem you cannot release the payment. The fault is yours completely, because after sending the money, you had to press a button, you cannot do that. And I, your clients have to wait more than a week to collect their money.
Claim renewed
Admin HiExchange January 9, 2022, 18:55
Dear Mario,

We're truly sorry and we did everything in our power to help you receive your payment sooner. We accept the fault on our side for this problem and we're sorry that this has happened. Your order has been completed and you can use the money in your account. Please let us know if there's anything else we can help you with.
Claim cancelled
Admin BestChange.com January 9, 2022, 19:35
Mario, we kindly ask you to confirm your refund from the exchanger.

Best Regards, BestChange Support.
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Trust 146.70.30.* January 8, 2022, 04:46
They deceive people , when buying bitcoin from them, they charge some kind of commission of 0.0005 BTC and they pay 0.00006459 BTC themselves , they do not want to return the money to the scammers

Only after the payment, the message about the additional commission appeared, I immediately wrote to you in live chat to cancel this exchange, but you did not respond for 20 minutes, and then paid the application and cheated for $ 20
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Admin BestChange.com January 8, 2022, 06:16
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin HiExchange January 8, 2022, 12:15
Dear Trust,

We're sorry for the problem you have face. When you change any currency to BTC, it is clearly stated in the first step description that how much is the transaction fee (charged by the wallet we're sending from as NETWORK FEE), how much do we send and how much you will receive. As we truly claimed, we never charge anything more than that and we never take anything more from our customers.
We never change the terms of any exchange or add any additional fees at the end of your steps. Also, we don't have any control over the network fee and we won't benefit from that or take shares.

Our customer support is online 24/7 to help you in such cases.
Claim cancelled
Trust January 8, 2022, 15:05
I repeat to you once again, When I made an application for an exchange, there was no information, only after the payment a message appeared, I immediately wrote to you in the chat so that you canceled my exchange, but you ignored it, and only after 20 minutes you made a bitcoin payment, I wrote to you in the chat but you ignored me. I have screenshots.. Please refund 0.00046 BTC.

P.S.Admin bestchange give me your email we send screenshot
Claim renewed
Admin HiExchange January 9, 2022, 09:32
Dear Trust,

Please go to our website and try the steps once again. You can see that everything is clearly stated in our exchange steps and nothing will be added iin the final step. Maybe you didn't see it in the first step while you were placing your order. We repeat, we never add anything to the fees and everything is always clearly stated in the first step.
Claim cancelled
Trust January 9, 2022, 11:39
Scammers
Claim renewed
Admin HiExchange January 9, 2022, 11:53
Trust,

Sorry for the problem you have faced. But we don't think not reading the terms before doing transaction makes some website scammers. everything has been done based on what you can see on our website. You could always make a refund based on our refund policy and you didn't even agree to those terms.

I request BestChange administrator to see this problem here.
Claim cancelled
Trust January 9, 2022, 13:13
1. You ignored my appeal to Livechat on your website, (If you had answered, you could have canceled the application, + you only made the payment after 20 minutes ,
2. You specifically did not respond to the message in your chat, when I applied for cancellation, you decided to simply ignore the appeal,
Claim renewed
Admin HiExchange January 9, 2022, 14:41
Dear Trust,

We never Ignore any chats from our customers. Sometimes the load is too high that customers have to wait a bit before we get to them.
Your order was completed only 7 minutes after you placed it. No Exchange put their reputation at risk for just one transaction with very small profit. As I mentioned before, the refund option is available. You can request a refund based on our terms.
Claim cancelled
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Jametbigwin 125.161.76.* January 5, 2022, 17:43
Great information, best secure and fast response
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Ivana Ratih 114.125.5.* January 5, 2022, 06:00
Good job Exchange
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Abduljabar 82.167.244.* January 3, 2022, 22:21
This is scab website they stole my money :? and they lying on their website i recommend you to not deal with them
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Admin HiExchange January 3, 2022, 22:56
Hello, Abduljabar!

We're sorry you have encountered problems with your transaction. For sure we have never stole anyone's money and we have tried our best to take care of customers' transactions with the best rate and quickest. Please contact our 24/7 customer support (with your track id) if you think anything has went wrong in your transaction. We stay with you until your problem is solved
Claim cancelled
Abduljabar January 4, 2022, 03:38
I receive the money now after 8 hour transaction
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AjM 70.44.230.* January 3, 2022, 14:59
Great information
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Faruk Dal 31.206.201.* January 2, 2022, 13:26
Good best exchange
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NiniDae 175.176.81.* January 2, 2022, 13:06
Nice interface and easy to use.
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Mongg 125.162.212.* January 2, 2022, 12:39
Great, very fast service
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Nisa septian 140.213.35.* January 1, 2022, 03:16
Awesome and cool Exchange
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Vii. 219.100.37.* December 31, 2021, 06:51
This is cool !!
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Eyad 102.185.43.* December 29, 2021, 23:02
Great, went fast and quick!
ty
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Ciprian 79.114.131.* December 28, 2021, 23:39
The best service that i used for exchange from webmoney to paypal .
Very fast service, fast transfer , great support and secure transfers.
I recommend you this service !!
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Melissa 5.2.70.* December 27, 2021, 18:49
Best rates, helpful service, offers features that are not available on other top ranked DEX's. Well done team!
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Alexandria 36.81.11.* December 27, 2021, 16:14
Fast and secured
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Jelho 112.202.251.* December 27, 2021, 09:57
This is fast and reliable exchanger.This is amazing
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Faruk Dal 31.206.205.* December 27, 2021, 00:52
Best Exchange
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Ayaan Khan 94.59.104.* December 26, 2021, 07:34
It's pretty damn amazing. They paid me out in less than 24 hours. not bad rates as well.
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Alvein 181.58.38.* December 24, 2021, 20:17
Tried two exchanges from BTC to Paypal USD. Good rates. Worked flawless.

There were delays in Paypal (~4 hours each) to get the payment, tho.
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Shohag bai 78.95.124.* December 24, 2021, 02:05
Quickly exchange... admin very very honest... good luck
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Frix Racini 136.158.116.* December 22, 2021, 06:09
This project is amazing
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Frank 92.78.200.* December 19, 2021, 21:52
2. Transaktion ist perfekt verlaufen,... diesmal sehr schnelle Bearbeitung,
sehr zufrieden,... gerne wieder
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Frank 92.78.200.* December 19, 2021, 18:50
Bei meiner erste Transaktion ( PM USD -> PP Eur ) ist Alles sehr gut gelaufen,.... unkompliziert und recht schnell,.....
darum war HiExchange wieder erneut fur mich beim neuen Tausch die erste Wahl
Danke fur Alles
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Saharul 47.29.131.* December 18, 2021, 18:40
My experience was good on this website, the transaction was fast . And the exchange rate was also good .
My transaction id: xch_5IGCenBkGEDmZVu
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Gaute 51.174.44.* December 17, 2021, 22:16
Fast and reliable exchanger and support. I have used it a couple of times and i like it. I will use it again.
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Daniel 85.203.23.* December 13, 2021, 11:49
Fast and Secured. Thank you Jordi for your help all through the process
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MD Mehedi Hasan 103.67.157.* December 7, 2021, 10:07
There service is to much slow
They complete my order after 30 minutes of payment
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M. Srinivasa Rao 49.37.41.* December 5, 2021, 10:22
Good.. Pm to trx real quick
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Muhammad Zafar Ullah 198.16.76.* November 28, 2021, 07:47
Good exchange
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3 pages: 123

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