HiExchange exchanger
Go to the HiExchange site
Information from the exchanger administration
HiExchange is ready to quickly take care of your exchange operations. With 100+ exchange directions for Crypto and E-currencies and 24/7 support, you can place your exchange order at any time of the day and receive the exchanged amount in your desired account. Exchange your assets at HiExchange, without going through KYC or any additional steps.
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Other exchangers
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Status: | active | HiExchange reviews: | 03526155 | |
Exchange rates: | 243 | Volet TS: | — | |
Reserve: | $2 342 198 | Perfect Money TS: | 773.30 | |
Age: | 5 years 1 month | WebMoney BL: | 578 | |
On BestChange: | 3 years 7 months | MyWOT rating: | 3.0 | |
Country: | Turkey | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website HiExchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the HiExchange administrator resolve the problem more quickly. If you didn't like the HiExchange's service and want to write about it, use the Comment review type. |
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Order number: | |
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Trust Mabaya | 107.182.233.* | February 9, 2022 18:19 |
Abduljabar abdulaziz | 93.178.29.* | February 8, 2022 05:42 |
Please refund my money or send me my money asap
BestChange admin | February 8, 2022 06:55 |
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
HiExchange admin | February 8, 2022 16:01 |
We're sorry if we couldn't meet your expectations. It is always clearly stated on the order page that orders of some exchange pairs might take longer to be completed. Our team will try their best to complete each and every order as quickly as possible. If you still want to receive a refund, we would be very happy to help you. Please contact our support team with your Track ID. They work round the clock and will guide you through the process.
The Farhan | 116.203.136.* | January 12, 2022 14:38 |
I loved the response time of their support team.
Mario | 95.216.235.* | January 8, 2022 07:39 |
I cannot get money. Every day I ask to confirm the payment, they need to press one button to release the money, and every day I hear from them the answer - yes, we will do it later. Every day for a week they feed me with promises, I still cannot get my money. They just need to press one button, I no longer have the patience. I didn't think I would get such big problems.
I am asking monitoring bestchange.com help solve this problem.
BestChange admin | January 8, 2022 09:33 |
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
HiExchange admin | January 9, 2022 06:40 |
We are truly sorry for the problem that has happened here. For a part of it the fault is ours and for the other part it was PayPal's system and unfortuantely out of our control. Our colleagues tried many time to confirm your payment but PayPal sustem didn't allow the operation. That's why we asked for a screenshot from your panel to investigate the problem further. Your stisfaction is our first priority. We will contact you by email to investigate the problem further.
Best Wishes,
HiExchange
Mario | January 9, 2022 11:59 |
HiExchange admin | January 9, 2022 15:55 |
We're truly sorry and we did everything in our power to help you receive your payment sooner. We accept the fault on our side for this problem and we're sorry that this has happened. Your order has been completed and you can use the money in your account. Please let us know if there's anything else we can help you with.
BestChange admin | January 9, 2022 16:35 |
Best Regards, BestChange Support.
Trust | 146.70.30.* | January 8, 2022 01:46 |
Only after the payment, the message about the additional commission appeared, I immediately wrote to you in live chat to cancel this exchange, but you did not respond for 20 minutes, and then paid the application and cheated for $ 20
BestChange admin | January 8, 2022 03:16 |
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
HiExchange admin | January 8, 2022 09:15 |
We're sorry for the problem you have face. When you change any currency to BTC, it is clearly stated in the first step description that how much is the transaction fee (charged by the wallet we're sending from as NETWORK FEE), how much do we send and how much you will receive. As we truly claimed, we never charge anything more than that and we never take anything more from our customers.
We never change the terms of any exchange or add any additional fees at the end of your steps. Also, we don't have any control over the network fee and we won't benefit from that or take shares.
Our customer support is online 24/7 to help you in such cases.
Trust | January 8, 2022 12:05 |
P.S.Admin bestchange give me your email we send screenshot
HiExchange admin | January 9, 2022 06:32 |
Please go to our website and try the steps once again. You can see that everything is clearly stated in our exchange steps and nothing will be added iin the final step. Maybe you didn't see it in the first step while you were placing your order. We repeat, we never add anything to the fees and everything is always clearly stated in the first step.
Trust | January 9, 2022 08:39 |
HiExchange admin | January 9, 2022 08:53 |
Sorry for the problem you have faced. But we don't think not reading the terms before doing transaction makes some website scammers. everything has been done based on what you can see on our website. You could always make a refund based on our refund policy and you didn't even agree to those terms.
I request BestChange administrator to see this problem here.
Trust | January 9, 2022 10:13 |
2. You specifically did not respond to the message in your chat, when I applied for cancellation, you decided to simply ignore the appeal,
HiExchange admin | January 9, 2022 11:41 |
We never Ignore any chats from our customers. Sometimes the load is too high that customers have to wait a bit before we get to them.
Your order was completed only 7 minutes after you placed it. No Exchange put their reputation at risk for just one transaction with very small profit. As I mentioned before, the refund option is available. You can request a refund based on our terms.
Jametbigwin | 125.161.76.* | January 5, 2022 14:43 |
Ivana Ratih | 114.125.5.* | January 5, 2022 03:00 |
Abduljabar | 82.167.244.* | January 3, 2022 19:21 |
HiExchange admin | January 3, 2022 19:56 |
We're sorry you have encountered problems with your transaction. For sure we have never stole anyone's money and we have tried our best to take care of customers' transactions with the best rate and quickest. Please contact our 24/7 customer support (with your track id) if you think anything has went wrong in your transaction. We stay with you until your problem is solved
Abduljabar | January 4, 2022 00:38 |
AjM | 70.44.230.* | January 3, 2022 11:59 |
Faruk Dal | 31.206.201.* | January 2, 2022 10:26 |
NiniDae | 175.176.81.* | January 2, 2022 10:06 |
Mongg | 125.162.212.* | January 2, 2022 09:39 |
Nisa septian | 140.213.35.* | January 1, 2022 00:16 |
Vii. | 219.100.37.* | December 31, 2021 03:51 |
Eyad | 102.185.43.* | December 29, 2021 20:02 |
ty
Ciprian | 79.114.131.* | December 28, 2021 20:39 |
Very fast service, fast transfer , great support and secure transfers.
I recommend you this service !!
Melissa | 5.2.70.* | December 27, 2021 15:49 |
Alexandria | 36.81.11.* | December 27, 2021 13:14 |
Jelho | 112.202.251.* | December 27, 2021 06:57 |
Faruk Dal | 31.206.205.* | December 26, 2021 21:52 |
Ayaan Khan | 94.59.104.* | December 26, 2021 04:34 |
Alvein | 181.58.38.* | December 24, 2021 17:17 |
There were delays in Paypal (~4 hours each) to get the payment, tho.
Shohag bai | 78.95.124.* | December 23, 2021 23:05 |
Frix Racini | 136.158.116.* | December 22, 2021 03:09 |
Frank | 92.78.200.* | December 19, 2021 18:52 |
sehr zufrieden,... gerne wieder
Frank | 92.78.200.* | December 19, 2021 15:50 |
darum war HiExchange wieder erneut fur mich beim neuen Tausch die erste Wahl
Danke fur Alles
Saharul | 47.29.131.* | December 18, 2021 15:40 |
My transaction id: xch_5IGCenBkGEDmZVu
Gaute | 51.174.44.* | December 17, 2021 19:16 |
Daniel | 85.203.23.* | December 13, 2021 08:49 |
MD Mehedi Hasan | 103.67.157.* | December 7, 2021 07:07 |
They complete my order after 30 minutes of payment
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