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StealthEX exchangerPlease note that this exchanger was delisted from the monitor on July 6, 2024. Currently, we cannot advise using StealthEX to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
Go to the StealthEX site
Information from the exchanger administration
StealthEX is a registration-free crypto exchange providing swaps for over 1500 assets.
Leave feedback about the exchanger
Established in 2018, StrealthEX has been on the front line of non-custodial exchange services, showing great performance and constant development. If you have any questions on StealthEX please contact us at support@stealthex.io Other exchangers
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Status: | disabled | StealthEX reviews: | 0938 | |
Exchange rates: | — | Volet TS: | — | |
Reserve: | — | Perfect Money TS: | — | |
Age: | 6 years 4 months | WebMoney BL: | — | |
On BestChange: | — | MyWOT rating: | 3.0 | |
Country: | Cyprus | Forums: | — |
Your name: | |
* Your e-mail: | |
* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website StealthEX have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the StealthEX administrator resolve the problem more quickly. If you didn't like the StealthEX's service and want to write about it, use the Comment review type. |
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Order number: | |
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Francesco | 84.25.219.* | July 10, 2024 20:18 |
This process has been going on for a month now. Since the last time I completed their requirements, they have just decided to ignore me. They were supposed to get back to me within 2 days, and it has been 6 days now. I'm not asking to proceed with my order further, just to return my 3 ETH transaction to the original wallet from which I sent it a MONTH ago.
I can provide the BestChange administration with the whole dialogue history, as well as the materials in it. Because for now, it feels like I got scammed by an exchanger which is listed on BestChange.
StealthEX admin | July 10, 2024 20:21 |
Please check you email, our security team has messaged you back.
Aciscioparasson | 46.246.122.* | July 6, 2024 10:46 |
StealthEX admin | July 6, 2024 10:49 |
Thank you for your message. Did you already get in touch with our support team? You can do so via email or the live chat on the website. They will be able to help you.
Aciscioparasson | July 6, 2024 10:54 |
StealthEX admin | July 6, 2024 10:58 |
We will look into it and make sure its resolved timely.
StealthEX admin | July 6, 2024 12:08 |
BestChange admin | July 6, 2024 13:15 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Ilya Vladimirovich | 62.182.80.* | April 16, 2024 07:40 |
2. Initially, the exchange support team responded in a timely manner, but over time, the intervals between their responses increased, showing a diminishing interest in resolving my issue.
3. The KYC procedure has to be carried out through a third-party website, which frequently exhibits technical failures, causing constant inconveniences.
4. The exchange did not provide any alternative methods for undergoing KYC, leaving me without any options to address the situation.
5. During one of the verification attempts, the KYC service presented an error and advised me to seek help from support, providing the email address of a different exchange the liquidity provider for StealthEX.
6. StealthEX did not inform me of the option to refuse KYC and get a refund within 24 hours as per their liquidity provider's policy.
7. Furthermore, the exchange sets a two-day deadline for the KYC procedure but prolongs the process by taking much longer to respond to inquiries.
8. Despite my willingness to comply with KYC requirements and having provided all necessary documents, technical errors from the exchange and the KYC platform prevent the verification from being possible.
9. The situation has persisted for over a week, leading to significant moral exhaustion, especially against the backdrop of constant pressure and artificially created urgency by the exchange.
10. Due to the issues outlined, I cannot recommend this exchange to other users.
11. It seems that reaching a resolution with the exchange is only possible through public discussion of the situation and writing reviews on all aggregation platforms.
12. I appeal to the BestChange administration to take part in the settlement of my issue with the exchange and not to remove my complaint until the situation is resolved, and the exchange is either completed or the funds are returned to my account.
StealthEX admin | April 17, 2024 10:01 |
Ilya Vladimirovich | April 18, 2024 08:08 |
The claim is not solved yet!
Ilya Vladimirovich | April 18, 2024 15:35 |
The exchange was created on the 7th, today is the 18th, almost 2 working weeks they are considering 2 screenshots + a 40-second video (Laugh!). Their KYC partner generates an error for an unclear reason and gives a reference to write to changenow. To which I sent my documents, passport, selfie with it. to technical support, as of this exchanger as well as their liquidity partner!
I sent BTC at a rate of $67k, now the course is $60k, who will compensate for this loss!? These guys in tandem are holding clients' funds, not communicating for a long time! Because of greedy impulses or an exit scam at all! I also want to note that their liquidity partner according to the rules (should make a refund within a day if refuse from kyc and so on, or ignoring on our part), but as you can see almost 2 weeks have passed neither a refund nor a continuation of the exchange when providing all requested documents!
Ilya Vladimirovich | April 22, 2024 19:09 |
John | 213.152.187.* | April 4, 2024 00:46 |
StealthEX admin | April 4, 2024 10:12 |
thank you for taking the time to write this review. We have explained the situation and why the funds have been stopped by the liquidity provider. Please keep in touch with our security team via email and we will surely be able to solve this situation.
John | April 4, 2024 11:05 |
StealthEX admin | April 4, 2024 11:41 |
In any case, please keep in touch with our team via email this is the most efficient way of communication.
BestChange admin | April 10, 2024 11:36 |
The exchanger expects you to provide details for a refund. Please use the contact information on its website to provide them to the exchanger's support service.
Kind regards, BestChange administration.
StealthEX admin | April 17, 2024 10:02 |
BestChange admin | April 17, 2024 10:19 |
Sincerely, administration of the BestChange exchanger monitor.
User | 141.98.255.* | December 19, 2023 17:24 |
The order was not completed.
I need return of my litecoin.
StealthEX admin | December 19, 2023 17:26 |
Please contact our support team through the live chat on the website or via email (support@stealthex.io)
BestChange admin | December 20, 2023 10:04 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
StealthEX admin | January 24, 2024 10:28 |
Mark | 107.133.82.* | December 16, 2023 23:42 |
Do not use might as well give away your money for free.
BestChange admin | December 17, 2023 07:24 |
The administration of the exchanger has reported about the successful completion of your order. Please confirm the receipt of funds.
Best regards, BestChange administration.
Mark | December 17, 2023 07:26 |
StealthEX admin | January 24, 2024 10:27 |
this case has been closed a while off with our support team
Aphex | 138.199.60.* | November 14, 2023 17:03 |
BestChange admin | November 14, 2023 17:52 |
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
StealthEX admin | November 14, 2023 17:55 |
thank you very much for your review. However, the deposit was never sent for the ID you have pasted here. Please reach out to our support team if there is something we can help with!
Aphex | November 14, 2023 20:27 |
The ID was right lel, good luck with [Mention of a third-party resource was removed by monitoring's administration]
Fee is high also, sorry for bad review, just for others.
Aphex | 138.199.60.* | May 7, 2023 07:12 |
StealthEX admin | November 14, 2023 17:55 |
Siril | 104.248.250.* | December 27, 2022 18:30 |
StealthEX admin | December 28, 2022 14:32 |
Thank you very much for your feedback! Glad you enjoy swapping with StealthEX
Oliver | 176.59.82.* | December 26, 2022 09:14 |
StealthEX admin | December 26, 2022 09:42 |
Thank you for your feedback! Enjoy exchanging crypto with StealthEX!
Obadoba | 195.181.164.* | December 23, 2022 02:12 |
StealthEX admin | December 23, 2022 07:32 |
Thank you very much for your feedback! Enjoy easy and instant exchanges with StealtEX!
Dale | 85.101.72.* | December 14, 2022 01:29 |
StealthEX admin | December 22, 2022 14:15 |
Thank you for your feedback I believe you are referring to the information on the warning we have provided for fixed rate swaps. The calculation fixes will be released with the nearest update. Thank you very much!
Vladimir | 195.211.193.* | November 20, 2022 22:31 |
"With the floating exchange rate - the payout amount may change due to market conditions.
With the fixed exchange rate - market conditions affect the payout amount".
StealthEX admin | December 22, 2022 14:13 |
Thank you very much for your comment! You are very right there was an issue with fixed-rate exchange calculation that is currently being fixed. Thank you for being attentive!
The fixes will be released with the nearest update.
Deech | 77.100.91.* | November 16, 2022 22:02 |
StealthEX admin | December 22, 2022 14:11 |
The information on BestChange may not be updated as fast as on the website this is why the rates can differ. Sorry this has caused inconvenience.
Mark | 78.159.101.* | January 28, 2022 19:12 |
BestChange admin | January 28, 2022 20:16 |
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
StealthEX admin | January 28, 2022 21:20 |
Unfortunately, your deposit was sent in before creating an exchange. This violates the security protocols of swap services, so only a refund is possible in this case.
As the transaction was sent from a wallet that belongs to the third party and you have not told us that we can issue a refund to the original address, we have asked for proof of payment (transaction screenshot).
You have sent us a screenshot that was badly cropped and could not be identified to which service does it belong.
We can only issue a refund to the proven owner of the funds.
Mark | January 28, 2022 22:26 |
StealthEX admin | January 29, 2022 08:51 |
The funds were sent by another person this means that this person is the owner of the funds. It was clearly stated to you that refund is possible, but you have ignored this message from our support team.
In this case, there are two ways. We can either send the funds back to the initial address or, if we receive a dust transaction from the initial address (which will be the proof of funds), send the refund to any address given by you.
Mark | January 29, 2022 12:10 |
2) Do you just do understand what nonsense you are talking about? If funds are sent by a third party, this does not mean that they belong to him! These are my funds and you have no reason to claim that this is not so! You're brazenly lying to cover up your fraud!
StealthEX admin | January 29, 2022 14:59 |
Should we make a refund to the initial address?
Mark | January 29, 2022 15:09 |
StealthEX admin | January 29, 2022 15:17 |
Should we return it to the initial address?
If not, please ask whoever is controlling this address to make a dust transaction for the proof of funds (as it is perceived from the conversation with our support team, you have a contact with the person who sent the funds in) then it will not be a problem to return the funds to any address, including the one you have provided.
Mark | January 29, 2022 15:29 |
StealthEX admin | January 29, 2022 15:37 |
I have just read through your dialogue with our support team member it was told that the manager will get back to you with an answer in several hours to tell you whether it is possible to return the funds to a different address after validating your screenshots.
Unfortunately, the screenshots you have sent could not be identified, and our team has reached out to you again with a question on whether it is ok to send the funds back to the initial address or, if not, to send a dust transaction from the initial address to prove the ownership and proceed with a refund to any given address. Please follow one of these two paths our support team will be happy to give you all the details on the dust transaction if needed.
Mark | January 29, 2022 15:43 |
'We'll be able to issue a refund to the address that you have specified earlier (X-avax1c5747z6jq64gjjh89m2h3r0p3j0h0aulpqqgzj) without any additional proofs.
The ETA is 6-8 hours.'
If it was possible to attach this in a comment, then I would attach it for everyone to see, but in any case, you wont be able to lie because I already submitted this screenshot to Bestchange support!!!
Mark | January 29, 2022 15:44 |
StealthEX admin | January 29, 2022 15:55 |
In the same thread, it was corrected as the deposit was sent before creating the exchange (by timestamp) unfortunately, our team has seen it later though. Hence, it is impossible to issue a refund without proof that was told to you by the team in the following messages.
It is very easy for us to issue a refund. Please just follow the steps mentioned above, commenting here is not getting us very far :)
Mark | January 29, 2022 16:04 |
StealthEX admin | January 29, 2022 16:06 |
Mark | January 29, 2022 16:11 |
StealthEX admin | January 29, 2022 16:13 |
alright, then please message our support team for the details on the dust transaction they will be happy to help!
Mark | January 29, 2022 16:18 |
StealthEX admin | January 29, 2022 16:22 |
dust transaction proof is standard for exchange services when an address cannot be verified otherwise.
Please message our support team at support@stealthex.io to proceed with the refund.
Mark | January 29, 2022 16:27 |
StealthEX admin | January 29, 2022 16:31 |
Mark | January 29, 2022 16:39 |
StealthEX admin | January 30, 2022 17:21 |
Hisham | 41.44.234.* | January 7, 2022 20:30 |
StealthEX admin | January 7, 2022 21:06 |
Thank you for your comment.
Your exchange was processed at the rate that was expected when creating the exchange the cost of the transaction itself, however, was around 10USD you are mentioning.
Maurice Ramos | 185.230.124.* | November 9, 2021 11:14 |
Thanks for your service!
StealthEX admin | November 9, 2021 11:18 |
Thank you for your feedback.
We are glad you have enjoyed the service and the efforts of your support team. Here to deliver! Enjoy using StealthEX!
Fred | 107.181.177.* | October 25, 2021 07:28 |
StealthEX admin | October 25, 2021 07:30 |
Thank you for your feedback on StealthEX. Enjoy instant and secure crypto swaps!
Gabriel | 45.89.174.* | October 13, 2021 11:52 |
I used it to exchange SHIB (took 10 minutes). I recommend!
StealthEX admin | October 13, 2021 14:02 |
Thank you for your feedback and for using StealthEX. It's a pleasure to have you with us!
Juan B | 103.14.26.* | October 12, 2021 14:46 |
StealthEX admin | October 13, 2021 14:02 |
Thank you for the kind words. Enjoy using StealthEX!
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