Exchange was made on 09.11.23. I am waiting from administration of BESTEXCHANGE to get my money back and transfer to the wallet that i will provide. If even here i will not get any answer then all bestexchange.com is a big ***. I waited half year.

Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.

I have provided everything to them included my selfie, passport and so on.
They stopped answering and don't return my money as i said for half year. What else i need to provide if they just stopped answering.

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Also because the money is so long on Exhange you had to contact authorities. I need the COURT decision copy or POLICE decision Copy and i will or my representative will contact the police or court to get money back. Exchange cannot hold my money for half year without official government decision. You had to contact authorities and ask them to block the money. So please provide official document and i will hire a lawyer in that country to collect my money very fast. Send the copy to bestexhange admin and he will forward it to me. Or if you received sufficient documents from me — transfer money to wallet that i provide.

Hello Andrey Vesimjagi,

We have double-checked the information regarding your order. According to our information, we do not have any letters from you. We received the only letter on November 9, 2023 from the email address that you indicated in this review. You were asked for information regarding the source of the funds and transactions, but we have not received a response from you.

Please clarify, perhaps you applied for this order from another mail?

Yes I have used this email for communication with you. I knew you will say that there is no correspondence.
I dont want to continue it please — provide Government Agency which now responsible for the money. Half year has passed you had to transfer this case and money to it(Police or Court). Please provide official confirmation from it that money has been seazed to it.
Next i will hire a lawyer there to continue with proper people and not with you.(I dont want to speak with you anymore) If you will say that money still with you — you are breaching all laws in any country where you located. And you should return money immediately to me.
I am waiting.

Andrey Vesimjagi,

As we wrote to you above, we do not have any correspondence with you after November 9, 2023. We will hand over all evidence of this to the BestChange administration.

Please write to us again by email from the email address specified in this review and provide all information on the order and transactions, as well as provide information about the source of funds to the security staff.

Wait a second.
You are holding customer money more than a half year without informing police? Does your money license allow this? i am not going to speak with you anymore i said. You had to give money to police long time ago. Why you havent done it?

Please answer simple question just 1 without anything else.
Why after 6 months has passed you still holding "Criminal Money" as you said without informing and transferring money to Police? I only with speak with them and not with you anymore. Please answer.

I wrote in support of BestExhange — let them ask you on what basis you decided that the money is yours and they do not need to be given to the client or to the police (regulatory body).
This is pure theft and I don’t know how you will explain it.

Andrey Vesimjagi,

All information about the incident was transferred to the BestChange administration. To further resolve this incident regarding this order, you need to contact the security service by mail info@fixedfloat.com

People need to know here why you have breach the law by holding my money in your pockets without informing police.
Please answer here.
As i said i will only speak with police in any country where you will transfer the case.

BestExhange Admin please comment on this:
If this normal to not transfer Criminal Money case to police and to not transfer money to Police within six months? 6 months has passed. SIX. Money just in pockets of the fixedFloat admins and this is normal?
I want to continue to speak only with Police — because FixetFloat is thieves. And they dont answer this question. They breached the Law and has to be prosecuted starting at least from here by banning them. And next i will look what i can do more.

I am asking FixedFloat to transfer this case to Police immediately! or return my money.

Does BestExhange Admin will take this case on monitoring? If not than it is just absurd that 6 months holding money without returning to customer or informing regulatory body is NORMAL here on bestexchage by admins. And we all should live like this is super normal situation and forget about it:):):) When i need to remind here regarding it after 5-10 years? Will it be takes seriously then?

If you truly believe that we have stolen funds from you or suspended an exchange without good reason, you should immediately contact the law enforcement authorities in your country, this will make it easier to deal with the incident.

As a payment provider you have to do it not me. I am in Italy they dont have power on your Seyshell office. So stop saying bulll... You need to contact Seyshell police or any other and give me coordinates where you did that. You stole funds yes. When you will do it?

As a payment provider you have to do it not me. I am in italy they dont have power on your seyshell office. So stop saying bulll... You need to contact seyshell police or any other and give me coordinates where you did that. You stole funds yes. When you will do it? after you do it — i will hire lawyer in this country and we will process further. When you will do it?

Andrey Vesimjagi,

To further resolve this incident regarding this order, you need to contact the security service by mail info@fixedfloat.com.

As a payment provider you took money for exchange. You stopped exchange because of KYC. I was not able to pass your tough KYC. Next steps within first 1 month you have to transfer my money to Police and they start case against me. Now passed 6 months. And you saying me some bull.... that i need to try to trace you via EU police when you are in Seychelles. I don't understand why BestExhange dont do anything regarding you. You broke the law by holding my money without informing police and admins dont do anything. You have to be banned immediately here because you are hiding in Seishelles. Just open EU office and i will bi first who will go to local police of country where your office is.

I have wrote you email 2 hours ago — with my BTC where you can return my money. You havent answer. So i dont know how you want to resolve this issue. with new KYC? Extra KYC? Super KYC?
I am asking you to return my money to btc address that i sent you 2 hours ago via email from andrey.vesimagi@rambler.ru or to contact your local police immediately and letting me know case number and my Seychelles lawyer will come to police station to start recovering my money.

Please bestchange admin to put this case on the monitoring. 6 Months has passed. Fixedfload should return my money or to make a case in police so i can hire a lawyer can recover money from police.
There cannot be no delay anymore. Half year is enouth for this.

If you wrote us a letter, the security staff will definitely answer you, please wait.

You were not able to inform police within 6 months — so your staff will write template as always. )
I said or money or you go to police. I need legal wait to recover my money. You breach the law already by holding my money for 6 months without informing police or without returning money to me.
Inform to you super "Security Staff" to just transfer money to me. And we finish peacefully.

Received response from FixedFloat that they will never contact the law informed agency and that they will hold money forever with them.
Please Admin of BestExchange — could you clarify — is it legal to do so? Right now has passed 6 months and after 10 years they still will just hold my money without contacting Law Enforcement Agency. So i have no way to collect my money from the any Government Body. I only have option to speak with them (Forever and forever). They do hides in seychelles Island and think that they can do whater they like
-------------------------------
Waiting answer from BestExchange Admin.

Hello Omon,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Nene,

Our support staff responds 24/7 via live chat on our website. There is no order with the number that you indicated in the review; there have also been no requests for it in the chat.

Please make sure that you have created an order on our website https://ff.io and check that you have entered the correct order ID.

Best regards,
FixedFloat.com team.

There is a order ID with that i contacted live support got no reply i have screenshots of me doing the whole purchase.

There have been no requests for this order in our chat; there is no order with this ID in our system.

We recommend that you check the domain of the site you visited and your device. We have only one website - ff.io

All other sites that copy our design are phishing sites and dangerous to use.

***

You created an exchange through a fake domain. We have one and only domain - https://ff.io

In order to avoid a repeat of this incident, we recommend that you add our site to your favorites or save it in bookmarks so that you can always be sure that you are on this site.

Hello dear customer,

Your order with the exchange direction ZEC>SOL, the ID of which you indicated in this review, was successfully completed.

You refer to freezing an order where there is BTC, but in this order there is a completely different direction of exchange.

Please contact us in our live chat so that we can understand the situation.

Best regards,
FixedFloat.com team.

I have earned referral from those trade, which you froze and rejected the withdraw.
you must release my withdraw of 0.00409089 btc.

And my real referral earning is 1.96 Solana, you have to release it.

Your claim is not related to this order. We never refuse payments under the affiliate program without good reasons. Before payment, our specialists check whether you follow the rules of the affiliate program, so the payment terms can be extended. In addition, our specialists may request additional information.

We ask the BestChange administration to respond to this complaint.

I have screenshot of my referral earning that shows about 1.96 Solana, and you have to pay that to me.

Hello,

Unfortunately, according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.

Sincerely, administration of the BestChange exchanger monitor.

Are u ***?

Dear user,

Please refrain from copying yourself by creating duplicate claims, as the monitoring administration does not welcome this.
Your new review has been deleted.

We apologize for any potential inconvenience.

Sincerely, administration of monitoring exchange offices BestChange.

This exchange is ***.

Hello Andry,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Ignacio,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Andrew,

We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.

Your order will be completed as soon as all technical work is completed on our service.

We apologize for the inconvenience.

Best regards,
FixedFloat.com team.

Problem is not solved. Still technical issues and maintenance. Do not answer before you ll not resolve your problems pls.

Andrew,

Please write to us in the live chat on the website for your order.

Write. Them said just wait do not know how much time.

According to our information, your order has been successfully completed. Please contact the chat so that our support staff will provide you with the hash of the sent transaction. We apologize for such a long wait.

Hello Andrew,

We kindly ask you to confirm the receipt of funds from the exchanger's administration.

Sincerely, administration of the BestChange exchanger monitor.

Hello dear customer,

We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.

We apologize for the inconvenience.

Best regards,
FixedFloat.com team.

Hello Robbery company,

We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.

The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.

In the course of communication with the security staff, it turned out that you are an Iranian citizen. According to the rules of our service, it is prohibited for citizens of your country to use the service, since this is a sanctioned jurisdiction, which our security staff immediately informed you about.

Section 5 "Prohibited Jurisdictions":
5.1. FixedFloat reserves the right to restrict or deny its services in certain countries.
5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.

Best regards,
FixedFloat.com team.

You said something about criminal means and... this is a big lie. you didnt find anything about it if you have, show it here.
Then which sanction is about Iranian citizen? show me that one.
If your company dont want to work with Iranian people, you should prohibit their IP and clearly write on your sebsite. By the way, if you dont want to do transaction, you should return money to orgin account. but you keep it for yourself. This is a clear ROBERRY.
Finally i promise you i will do everything to ruin your reputation (if you have any).

Iran is on the United Nations sanctions list. We work strictly in accordance with our rules.

5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.

If your company dont want to work with Iranian people, you should prohibit their IP and clearly write on your sebsite. By the way, if you dont want to do transaction, you should return money to orgin account. but you keep it for yourself. This is a clear ROBERRY.

As soon as you visit our website, you will see a message stating that by using our Service, you agree to its rules. Also, when creating an order, under the “Exchange Now” button, it is written that “By using the site and creating an exchange, you agree to the FixedFloat Terms of Service and Privacy Policy.”

We would like to repeat that we work strictly based on our regulations. By creating an order in our service, you agreed to its rules.

Section 5 "Prohibited Jurisdictions":
5.1. FixedFloat reserves the right to restrict or deny its services in certain countries.
5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.

No i used swapzone for exchange, and there was nothing like that.
But it is clear, you take my money with your selfmade rules, and dont want to return it. So, you are a ***.

It should be noted that this money was the result of my 2-year savings that you stole. Naturally, I have long-term plans to try to recover the damages. In the first stage, I intend to contact all the websites that have reviews of you and inform them of this theft. I am also collecting information related to similar scams you have done in recent years. Furthermore, in the next stage, I will go after each individual who speaks about you in the crypto world.

I assure you that I will continue this process until you return my money (or declare bankruptcy).

Checq skylne recvery after experiening no withdrawals from the fixed float team.

Hello Susan R,

We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.

We apologize for the inconvenience.

Best regards,
FixedFloat.com team.

Hello dear customer,

We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.

Freezing of funds is possible only if we have proof that the funds sent to our address are related to criminal activity, this information is a priority.

The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.

Security specialists have requested additional information from you, please provide them with an answer by mail

Best regards,
FixedFloat.com team.

I've given you everything I know, you just keep pelting me with questions and not helping me with anything.

Hello Anton,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Aziz,

We never refuse payments under the affiliate program without good reasons. Before payment, our specialists check whether you follow the rules of the affiliate program, so the payment terms can be extended. In addition, our specialists may request additional information.

Best regards,
FixedFloat.com team.

Hello,

I do have all email communication with you guys. Your so called "specialist" after writing and explaining whom I invited, he is saying that "he doesn't believe" and I should send "some sort of confirmation".

Am I opening a bank account?

-----
"Hello,

The percentage for our affiliate program is quite high and amounts to 40% of our earnings. For this reason, we are forced to monitor the integrity of the use of our affiliate program.

Unfortunately this information is not enough. Could you provide something to confirm your information?

Best regards,
FixedFloat team."
-----

Should I care if your percentage is high or not? What something "else" should I provide? For god sake guys, you are joking.

I wouldn't suggest anyone, especially big influencers to work with them.

That is the first time when I face issue with receiving affiliate earnings.

Seems like they do it to everyone, exception if you are huge monitoring service or any other huge influencer. As per comment of Mario from Sep 19, 2023, if the service decides that you did "violate" their service, it will be done the way they want without even listening.

As per my understanding — if you are monitoring as BestChange, then most probably will be honoring and transferring your funds as they will know that they might loose huge traffic source if they won't pay them.

I wish everyone a good luck and try to avoid any affiliate connections with FixedFloat.

If there is any suspicion that an affiliate link is being used to conduct your own exchanges, payments are manually checked.

Our affiliate program involves attracting new clients, for which funds are awarded, therefore, when using a referral link for your own exchanges, such accruals are rejected.

When you are referring your 'friend", does it mean you are doing your "own" exchanges? You are finding 1000 reasons to just not pay affiliate earnings.

By using our affiliate program you must follow our rules:
https://fixedfloat.com/affiliate-program-terms

Hello Dmitri,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Omon,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Samepersoon,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

They Said The FixedFloat Admin is a bot. Can you just type something random, like "Spaghetti"

Hello Rupert Rosse Lachenal,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Omon,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Crypto4Design,

We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.

Freezing of funds is possible only if we have proof that the funds sent to our address are related to criminal activity, this information is a priority.

The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.

Best regards,
FixedFloat.com team.

They can say whatever they want to say. this matter will be posted in subreddit communitys as moderators are taking a look. "funds in your address" only funds you are talking about are my funds in Monero that you are keeping so unless u made something criminal(that i don't care) i didn't so its your problem than that should be on you and they got all proof only reasone they are doing this is becuse they want to keep crypto which they can after certain amount passes they are free to do whatever with it.

And i would urge bestchange administrators as well to take matter and look at this case as others popular admins/moderators are doing same. So draw your own conclusion who is right who is not in this case.

We cannot exchange or refund funds obtained through criminal means, as this may be interpreted as complicity in a crime. In order to continue the exchange or return the coins, we must make sure that the funds were received by you in an honest way, as well as receive all the requested information from you earlier by mail.

Funds from our hot addresses are automatically consolidated to our main addresses, as funds are sent from us only from our main addresses. Thus, law enforcement agencies see that the funds have been transferred to the addresses of our service. The funds remain frozen at our addresses, and when the frozen funds are seized by the authorities, they are also sent from our addresses.

Guys please do not fall on this carefully created PR copy paste comment regarding LE statemant only if wallet or balance was hacked LE gets involved and refunds money to victim otherwise if any other reasone and you dont fight for your money they keep it for themselfs. there are no laws that they are forced to work that's why in this case they will try to find anything they can to use against me even with posting clear evidence they will find something to put on me becuse that's profit of 8k plus in their pocket but i won't stop no one will refund me for my coding hours customer doesnt care he got his product i didn't get my money and now i got to act like FBI to find who puted what in hookers ass so i can prove my innocence. That's reality people i'll do everything in my power if needed do my job that i am known for for free to every site that lists crypto to get my hard earned LEGAL money BACK!

Hello,

The exchanger sent us information concerning your issue.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent has High Risk, in particular Darknet Marketplace (screenshot: https://bc.to/IQ8jYY ).

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations ( https://fixedfloat.com/en/terms-of-service#terms_section_7 ), additional verification is required to consider a refund.
You agreed to the rules and the AML policy of the exchanger when creating the order.

As the exchanger informed you haven't provided the whole information yet. In order to proceed the issue, please, send requested data to FixedFloat.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.

So i'm officially scammed by fixedfloat, they are holding my money hostage and wont send them no matter what proof i send, they keep asking for new proofs everytime, basically just wasting my time with no intention to send the money, here is the full story:

first of all have a look at this statement by fixedfloat on bitcointalk forum:
1- "in order to continue the exchange or return the money, we must make sure that the funds were received honestly, as well as get all the information about the source of the funds received."
2-" We do not request kyc, as we value the confidentiality of our customers, but only information about the source of the funds received. It is easy to prove the honesty of receiving funds by providing the requested data. If the user has nothing to do with the crime and did not know that the funds he received were criminal, then we have no reason to withhold these funds."

Screenshot: https://i.Ibb.Co/ffghwhg/screenshot-2.Png
you can find it here: https://bitcointalk.Org/index.Php?topic=5424907.Msg61402452#msg61402452

with that being said here is my situation so far with fixedfloat:

i'm a web designer, i provide a service and i get paid for it, a guy approached me for a website, and i did the website for him, and instead of receiving funds to my btc wallet then sending it again to exchange where the transaction fees are way too high, i decided to exchange it directly to xmr because i wanted to hold some xmr as a long term investment. He sent it in two transactions one before the work started and one after, i didn't notice at the time, but after i finished the work i found out that fixed float are freezing my money, so i contacted them and
> first they asked for proof, i sent them screenshots, of my telegram conversation with the guy which is a sensible information to begin with and contradicts with user anonymity

> then they asked for chat exports from telegram, i did that and sent it to them, they said it's manipulated and that somehow i edited the chat exports? which is really weird
> so this time they wanted a video recording for the conversation, and i also did that and sent them the recording

- so everything they asked for i provided them with, and they still didn't release my money, they sent a screenshot that 2.2% Of the money is related to darknet, thats 2.2% From 8700 eur which is exactly 191 eur, so for 191 eur my whole 8700 eur is freezed (https://i.Ibb.Co/7xbtjb4/iq8jyy.Png), and every proof they wanted i gave it to them

> after delivering all evidence and answered all the questions, they returned to to step 0 and said according to section 7.7 User who sent funds need to contact us, now they want to know the source of funds from the guy that paid me, the guy said his money is clean and my work is done with him, i cant go and ask him to provide sensitive information about his finances and force him to make his private information public

the guy received his website, and the service is complete so now i'm at his and fixedfloat mercy to get my money, the state the need to know the money is obtained via legal actions and i proved that to them with enough evidence, they are aware that i'm the one who opened the exchange in fixedfloat and sent my customer the address, the money now belongs to me why would i need to ask him to send his entire bitcoin history? this is electronic cash and this is exactly why fungibility is so important, and taint is a very dangerous attack on bitcoin's existence, in real life scenarios do us ask or care about the history of every fiat cash u own? whether who held it before used it for what is not my business!
i provide a service and i get paid for it!

- basically fixedfloat have no intention to give my money back, they just asking me question expecting that i cant answer them, and when i have the answer and proof they get surprised and ask new ones until they tire me and make give up and stop messaging them!

so for just a 2.2% They going to keep the whole fund to themselves! they are not a legal entity that should do that. According to their logic if you buy house for 500k and 100$ bill was in hooker ass
you are pimp and you they will keep whole 500k so you don't have it. This is alarming and i urge this community to help me with advices what should i do and i call fixedfloat to respond to community!

pictures will be placed below:

bestchange info about transaction they sended me
https://i.Ibb.Co/7xbtjb4/iq8jyy.Png

conversation with fixedfloat

first reply:
https://i.Ibb.Co/sj5pbgm/x1.Png

second reply:

https://i.Ibb.Co/hckjf8k/x2.Png

third reply:

https://i.Ibb.Co/vvjnpk1/x3.Png

fourth reply:

https://i.Ibb.Co/zj8j7hb/x4.Png

fifth reply:

https://i.Ibb.Co/vvb1yxv/x5.Png

proof they knew that user sent it for first time and they acknowledged it.

January 7 post on bestchange

https://i.Ibb.Co/hdz4swm/x8.Png

screenshots of first transactions:

https://i.Ibb.Co/prt1mxq/txid.Png

screenshot of second transaction

https://i.Ibb.Co/mfjw9z6/txid2.Png

now due surge of xmr price calculate how much money fixedfloat service costed me.

Hello Premcrypto,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Jan,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Raven,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello SpazDaddy,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Bill,

Our support staff respond 24/7 in a live chat on our website. There is no order with the number that you specified in the review, and the chat also did not receive any requests for it. Please make sure that you have created an order on our website https://fixedfloat.com and check if you have entered the correct order ID. Otherwise, we will consider your feedback left in order to discredit our service and mislead.

Best regards,
FixedFloat.com team.

Fake.

Kake.

We ask the administration of BestChange to respond to this review, as it is misleading and left with the aim of blackening our reputation.

Your work is your bad reputation.

Hello,

Dear user, please, send us information concerning your problem on support@bestchange.com, we would be grateful if you provide your order screenshot, so we can help to resolve the problem appeared.
Untill data providing, please, do not activate your claim or we would be forced to neutral it and then delete if there are no evidence from your side provided.

We hope for your comprehension.

Kind regards, BestChange administration.

Your service is very good. I am aware of the speed of the transaction and the cheap rate. Quality and reliable service.

Hello Ayrton Santos,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Max,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Menix,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Danitas,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Hello Dmytro,

Thank you for feedback! We are very glad that you appreciated the quality of our service!

Best regards,
FixedFloat.com team.

Hello Tati,

Thank you for feedback! We are very glad that you appreciated the quality of our service!

Best regards,
FixedFloat.com team.