FixedFloat exchanger
Go to the FixedFloat site
Information from the exchanger administration
FixedFloat.com is an instant, fully automatic cryptocurrency exchange with Lightning Network. You do not have to register or share your personal details, with us, you can exchange cryptocurrencies in a few clicks and make profitable deals with fixed and floating rates, tailored to your needs.
Leave feedback about the exchanger
We have created FixedFloat for millions of cryptocurrency users around the world who need a reliable, trusted partner for digital exchange. We welcome any feedback and requests for additional/enhanced features to streamline your experience, contact us here: Email: support@fixedfloat.com Twitter: https://twitter.com/FixedFloat Telegram: https://t.me/FixedFloat Other exchangers
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| Status: | active | FixedFloat reviews: | 04964815 | |
| Exchange rates: | 2296 | Volet TS: | — | |
| Reserve: | $70 471 555 | Perfect Money TS: | — | |
| Age: | 7 years 2 months | WebMoney BL: | — | |
| On BestChange: | 6 years 7 months | MyWOT rating: | 3.0 | |
| Country: | Marshall Islands | Forums: | — | |
| Your name: | |
| * Your e-mail: | |
| * Review: | |
| * Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website FixedFloat have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the FixedFloat administrator resolve the problem more quickly. If you didn't like the FixedFloat's service and want to write about it, use the Comment review type. |
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| Order number: | |
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| Johnny | 89.245.181.* | November 3, 2024 21:43 |
good service.
| FixedFloat admin | November 4, 2024 21:46 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Jorn Madsen | 193.29.107.* | November 1, 2024 23:41 |
| FixedFloat admin | November 2, 2024 04:23 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Jm | 124.217.113.* | October 28, 2024 03:46 |
| FixedFloat admin | November 2, 2024 04:23 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Alek | 185.108.105.* | October 26, 2024 21:16 |
| FixedFloat admin | October 27, 2024 03:55 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Saul | 193.189.100.* | October 19, 2024 16:03 |
| FixedFloat admin | October 19, 2024 16:07 |
We have received information from the victim that the funds at your address were obtained through criminal means. For this reason, the exchange has been suspended. In order to continue the exchange or return the coins, we must verify that the funds were obtained by you honestly, and also receive all the information from you by mail.
If you have already written a letter to our security service, then you must wait for a response, all requests are considered in the order of the queue and we do not leave any request unanswered.
Best regards,
FixedFloat.com team.
| 8Nbuy1 | 38.9.137.* | October 14, 2024 06:22 |
1. You claim that there is a problem with this fund. What is the problem? How do you determine that there is a problem? Which official agency has marked it as fraudulent funds? Which agency has authorized you to seize the funds?
2. Do you have the right to enforce the law and seize illegal funds? If there is any problem with the funds, please transfer it to the law enforcement agency or show me the document that the law enforcement agency authorizes you to freeze this fund. Otherwise, please return my funds. You have no right to seize my funds. You are not a law enforcement agency!
3. You claim to investigate this fund. Do you have this right or has the law enforcement agency authorized you to investigate? If you don’t have this right, please return the funds!
| 8Nbuy1 | October 14, 2024 06:23 |
| FixedFloat admin | October 14, 2024 10:11 |
We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.
Freezing of funds is possible only if we have proof that the funds sent to our address are related to criminal activity, this information is a priority.
The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.
Best regards,
FixedFloat.com team.
| 8Nbuy1 | October 14, 2024 10:45 |
| FixedFloat admin | October 14, 2024 10:47 |
| 8Nbuy1 | October 14, 2024 10:49 |
| FixedFloat admin | October 14, 2024 10:51 |
| 8Nbuy1 | October 14, 2024 10:59 |
| BestChange admin | October 14, 2024 13:05 |
Unfortunately, according to the analysis carried out by AML, the cryptocurrency you sent is at High Risk or associated with illegitimate sources. In this case, additional verification is required according to information security rules, international AML/KYC policy, and exchange service regulations. You agreed to the exchanger's rules when creating the order.
Please follow the exchanger's instructions to resolve the situation.
Kind regards, BestChange administration.
| 8Nbuy1 | October 15, 2024 02:02 |
| User | 47.129.30.* | October 9, 2024 04:37 |
| FixedFloat admin | October 9, 2024 09:01 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| User | 66.90.72.* | October 7, 2024 13:03 |
Highly recommend.
| FixedFloat admin | October 8, 2024 06:59 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| PiggyB | 185.206.227.* | September 24, 2024 21:22 |
| FixedFloat admin | September 25, 2024 09:03 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Ally | 94.237.12.* | September 23, 2024 16:31 |
Thanks!
| FixedFloat admin | September 24, 2024 13:52 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Dmitreusz | 46.53.249.* | September 17, 2024 19:45 |
| FixedFloat admin | September 18, 2024 06:14 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Sanket Mishra | 152.58.181.* | September 6, 2024 10:31 |
| FixedFloat admin | September 6, 2024 10:45 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Mohammed Abdulaziz Awadh Almousibely | 134.35.12.* | September 4, 2024 09:26 |
the fist time i was introduced to this website is by bestchange.com.
| FixedFloat admin | September 4, 2024 10:46 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| AwesomeKalin55 | 90.240.149.* | September 1, 2024 16:22 |
| FixedFloat admin | September 2, 2024 05:57 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Wagm1 | 217.120.233.* | August 20, 2024 18:34 |
| Wagm1 | August 20, 2024 18:37 |
FixedFloat Support<info@fixedfloat.com>
Inbox
7:17 PMTuesday, 20 August 2024 at 7:17 PM
To
wagm1user
Unfortunately, our technical specialists will not be able to restore your tokens.
Best regards,
FixedFloat team.
| Wagm1 | August 20, 2024 18:39 |
trace the runes guys.
| FixedFloat admin | August 20, 2024 18:42 |
You sent Runes and used the BRC20 network, which are not supported by our service. You were immediately warned that our technical specialists will try to find out if it is possible to restore these tokens, but unfortunately, we do not have the technical ability to restore them and return them to you.
Best regards,
FixedFloat team.
| User | 192.42.116.* | August 14, 2024 21:25 |
| FixedFloat admin | August 15, 2024 09:45 |
Our system, as in most wallets, automatically sets the actual network fee at the time of sending the transaction. You can always contact our live chat on the site so that our support specialists can speed up your transactions. If the transactions you sent us have a small fee, then the only way to speed up a transaction is to increase the network fees in your wallet using the Replace by fee feature. You can read our article on Replace by fee https://fixedfloat.com/blog/guides/replace-by-fee-bitcoin. If there is no such function, you just have to wait.
Best regards,
FixedFloat.com team.
| User | August 15, 2024 13:44 |
| FixedFloat admin | August 15, 2024 15:34 |
| User | August 15, 2024 16:45 |
| User | August 15, 2024 16:47 |
| Miguel Castillo | 190.62.88.* | August 10, 2024 17:49 |
| FixedFloat admin | August 11, 2024 05:44 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Luis Felipe Campos | 201.17.63.* | August 6, 2024 21:16 |
| FixedFloat admin | August 7, 2024 10:46 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Alchemyst | 79.127.207.* | July 23, 2024 17:59 |
I began using them years ago when I needed a cost-effective solution for token swaps, particularly during a time when Ethereum mainnet gas fees were prohibitively high, even for simply sending tokens, and so swapping tokens on a DEX was out of the question, especially for smaller amounts. I discovered at this time, too, that traditional centralized exchanges often had high minimum withdrawal thresholds or substantial transaction fees, making them impractical for smaller amounts as well, and leaving me very frustrated, with accumulating small piles of crypto beginning to add up to a substantial amount, while I could do nothing to consolidate them or otherwise. FixedFloat emerged as an excellent alternative, offering a more accessible and affordable option for crypto swaps.
Over time, I've grown to appreciate FixedFloat even more, based on numerous interactions and observations of their conduct within the Web3 community. They genuinely seem committed to providing a quality service, which may sound simple, but this is remarkably meaningful in this industry.
A recent experience further solidified my trust in FixedFloat. I encountered an issue when sending funds to be converted to Bitcoin Lightning, intended for receipt in a third-party application wallet. The receiving app rejected the transaction due to a poorly designed cumulative transaction limit. In this predicament, I reached out to both FixedFloat and the other app's support teams.
FixedFloat's support went above and beyond, spending hours assisting me despite the issue not being their responsibility. They guided me through setting up a separate Lightning wallet and resubmitting the invoice, ensuring I received my funds correctly. FixedFloat manually intervened in their automated systems to resolve the issue, allowing me to proceed with my day as planned.
This level of dedication is just one example of why I wholeheartedly recommend FixedFloat. Their consistent professionalism, technical competence, and customer-centric approach set them apart in the cryptocurrency exchange landscape. Also, they have an API, very reasonable fees (some of the lowest you will find anywhere) which, by nature, also don't incur any on-chain gas fees (e.g. from contract interactions), and probably best of all, using their service is a great way to impart some privacy to your on-chain transactions history.
Oh, and also — the other app's support? They finally got back to me after all of this, and did literally nothing to help, meanwhile FixedFloat had resolved the whole thing for me by then anyway.
| FixedFloat admin | July 23, 2024 18:52 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Damian | 45.128.199.* | July 22, 2024 20:03 |
| FixedFloat admin | July 22, 2024 20:13 |
We have a fully automatic service. If the transaction arrives before the expiration date of the order and the transaction amount does not exceed the established limits, there are no grounds for a refund.
The information is displayed incorrectly on the order page. Your order has been completed and the funds have been sent as you were also immediately informed by our support staff in a chat on the site.
Best regards,
FixedFloat.com team.
| Chainsmoker | 223.190.86.* | July 20, 2024 20:22 |
and I haven't even received the LTC on receiving address.
Please help.
| BestChange admin | July 20, 2024 20:33 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| FixedFloat admin | July 21, 2024 09:25 |
Your order has been successfully completed 19 Jul 2024 13:21:06 UTC and the funds have been sent to the address you specified as the destination address in your order.
Best regards,
FixedFloat.com team.
| BestChange admin | July 21, 2024 09:39 |
Sincerely, administration of the BestChange exchanger monitor.
| Ally | 212.102.36.* | July 18, 2024 14:27 |
| FixedFloat admin | July 18, 2024 15:44 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Tffink | 178.165.27.* | July 17, 2024 22:26 |
| FixedFloat admin | July 18, 2024 08:40 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| User | 77.91.102.* | July 14, 2024 12:17 |
| FixedFloat admin | July 14, 2024 12:32 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Yeguda | 45.61.138.* | July 9, 2024 21:56 |
Will come back for sure.
| FixedFloat admin | July 10, 2024 08:15 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Anton | 188.138.250.* | July 5, 2024 19:40 |
| FixedFloat admin | July 7, 2024 11:31 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Avner | 103.209.255.* | July 1, 2024 17:01 |
Only one thing is that they used to have BTC LTN and since they got hacked they don't have it anymore which was great.
| FixedFloat admin | July 1, 2024 17:16 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Dima | 185.180.12.* | June 14, 2024 21:20 |
| FixedFloat admin | June 15, 2024 00:46 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
| Fixedfloat Are Thieves | 178.255.41.* | April 8, 2024 15:02 |
In actual fact, the crypto I sent them came from a refund from CoinGate (a legitimate crypto payment processor).
I supplied FixedFloat with the confirmation email I got from CoinGate explaining the origin of the funds, and they simply responded with this:
"If you refuse to provide data about the origin of the funds sent or provide false data, and if the data you provide confirms your connection to criminal activity, FixedFloat has the right to freeze the funds for the subsequent return of funds to the victims with the assistance of law enforcement agencies."
In other words, "we'll accuse you of crime and keep the money."
The current situation is that they won't return my funds until CoinGate contact them. I've asked CoinGate to do so, and they said they'd look into it. Haven't heard anything since. FixedFloat is obviously a scam because they could just call CoinGate themselves and sort this out. They haven't.
Let me also point out that any attempt to notify the public of this thieving company is being roadblocked. My review on Trustpilot is immediately taken down, I tried posting in the /CryptoCurrency subreddit and it was also immediately removed. So if you're wondering why you only hear good things about this thieving company, now you know why. Hell this post is probably not even published so you're probably not even reading this.
| FixedFloat admin | April 8, 2024 15:53 |
At the moment, our technical specialists are making every effort to quickly restore our service. We are fully aware of the inconvenience caused by the current situation and want to assure you of our full commitment to resolving the issues that have arisen. We recognize how important it is for you to receive up-to-date information regarding your order and want to assure you that as soon as all necessary technical work has been completed, we will begin a detailed review of all information related to your request and provide you with a response.
In addition, we would like to emphasize that we have confirmed receipt of the letter from the technical support of the CoinGate service and it is in the process of being processed by our specialists.
Best regards,
FixedFloat.com team.
| Fixedfloat Are Thieves | April 9, 2024 14:08 |
| FixedFloat admin | May 7, 2024 19:38 |
Please contact us in the live chat on the website for further instructions from the support staff. Or contact us by email info@fixedfloat.com
Once again we sincerely apologize for the long wait.
| Fixedfloat Are Thieves | May 17, 2024 14:05 |
However, i have still suffered a loss. The exchange i initiated was to swap matic for usdt. Because they suspended the exchange and only returned my matic after 7 weeks, the price of matic against usd weakened about 30%, so i have suffered a considerable loss. I have now swapped the matic that was returned to me for usdt and received 30% less than i would have had fixedfloat simply returned my matic instead of holding it for 7 weeks.
They have refused to offer any compensation for this loss, or the loss of my time spent trying to get my money back.
Do not use fixedfloat. That's the best advice you'll ever get about them.
| Dilshodbek | 95.214.211.* | May 2, 2024 18:10 |
| FixedFloat admin | May 2, 2024 19:13 |
Unfortunately, our service has been in maintenance mode since April 1st. According to your order, a refund ticket has been recorded in our system due to the fact that you sent us a TON without the obligatory MEMO. The refund will be processed by our technical specialists as soon as the service completes all technical work and becomes available again. We do not deny that we currently have unfulfilled obligations to clients. At the moment, for technical reasons, we are unable to issue refunds or continue orders while the service is in maintenance mode.
We sincerely apologize that you have had to wait so long for your refund, but we hope for your understanding and thank you for your patience.
| Dilshodbek | May 7, 2024 17:59 |
| FixedFloat admin | May 7, 2024 19:30 |
FixedFloat exchanger's most popular directions for the last 30 days:

