FixedFloat exchanger
Go to the FixedFloat site
Information from the exchanger administration
FixedFloat.com is an instant, fully automatic cryptocurrency exchange with Lightning Network. You do not have to register or share your personal details, with us, you can exchange cryptocurrencies in a few clicks and make profitable deals with fixed and floating rates, tailored to your needs.
Leave feedback about the exchanger
We have created FixedFloat for millions of cryptocurrency users around the world who need a reliable, trusted partner for digital exchange. We welcome any feedback and requests for additional/enhanced features to streamline your experience, contact us here: Email: info@fixedfloat.com Twitter: https://twitter.com/FixedFloat Telegram: https://t.me/FixedFloat Other exchangers
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Status: | active | FixedFloat reviews: | 13547767 | |
Exchange rates: | 1444 | Volet TS: | — | |
Reserve: | $66 332 578 | Perfect Money TS: | — | |
Age: | 6 years 7 months | WebMoney BL: | — | |
On BestChange: | 6 years 1 month | MyWOT rating: | 3.0 | |
Country: | Seychelles | Forums: | — |
Your name: | |
* Your e-mail: | |
* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website FixedFloat have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the FixedFloat administrator resolve the problem more quickly. If you didn't like the FixedFloat's service and want to write about it, use the Comment review type. |
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Order number: | |
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Ahmet Cakar | 5.27.40.* | February 14, 2025 12:51 |
This company is a complete ***
company
***
I have proven everything. I am a 100% legal and legitimate business owner.
For three days, they have been mocking me, stalling, and doing everything in their power to seize my funds.
• I have proven that I earned this money through a legitimate service.
• I have provided evidence of the transaction, including the time and monetary value.
• I have submitted all required legal documents.
Yet, this company keeps making excuses to avoid paying me and deliberately prolongs the process to wear people down.
We have shared all email records on ***. Read them and decide for yourself.
If this ever happens to you, know that once your money is locked here, you will never get it back.
If you read the full story I shared on Twitter, you will see everything with screenshots as undeniable proof. Everything you might face is there—nothing is hidden.
Once your money is locked, that alone is enough to trap you. Even if you prove everything, they will continue using every trick possible to keep your assets frozen.
They will try to intimidate and exhaust you. You may not believe this now, but you won’t understand until you experience it yourself.
I have proven everything. This company is nothing but a well-organized scam operation.
I have proven everything to you. If you claim that I haven’t, then write it here for everyone to see.
For three days, you have interrogated me like the FBI, questioning things that are none of your business. Even after I have provided 100% undeniable proof with video recordings and solid evidence, you are still trying to keep my money locked.
Are you seriously still claiming that I am not the rightful owner of my funds? I have proven everything to you.
What exactly do you think I haven’t proven? You have mentally exhausted me for three days, making me prove everything over and over again, while you try every possible trick to avoid returning my money.
If I am wrong, then state it here publicly so everyone can see. I have proven everything.
I am the rightful owner of this money. Are you still denying that this money belongs to me?
For three days, I have provided undeniable proof of the source of my funds.
Most recently, I even submitted video recordings at your request, exposing my private and sensitive information. I have gone to extreme lengths to prove everything, yet you continue to hold my money unlawfully.
I do not owe you any explanation! Even government officials have never demanded this level of personal information from me—who do you think you are?
I have proven everything. If you still claim otherwise, tell me exactly what I haven’t proven.
At this point, your refusal to release my funds is completely illegal and constitutes financial misconduct.
If you do not release my money immediately, I will initiate legal action and escalate this matter to the appropriate authorities.
In front of all the users here, if there is a single document that I have not provided, just state it in one simple sentence without confusing people with long, misleading responses.
All you’re doing is trying to blur the situation instead of giving a clear answer.
For three days, you have mentally exhausted me. I have verified the ownership of my business, I have proven that I provided a service, and I even recorded a video at your demand to confirm the transaction details.
Even after validating EVERYTHING, you are still holding my money and trying to blackmail me.
I have shared all of this with undeniable photo evidence.
Are you seriously denying this now? Huh?
I have already provided you with everything regarding my identity. I have verified my company, I have verified my service, and you are supposed to be a Web3 exchange service.
I have sent you everything you need. My identity is none of your business.
If you have a legal warrant that justifies your request, I might consider verifying my identity. But you don’t. You are simply trying to intimidate me.
I asked you to provide everything at once, yet you keep playing games. The things you are asking for are nothing but tactics used by scammers and thieves.
I am sharing a screenshot of your ridiculous demands.
If you are an FCA-approved and regulated financial institution, I am willing to verify my identity. However, if you are not registered with the FCA, this identity request is completely illegal, and you are attempting to obtain my personal data through fraudulent means.
Therefore, I formally demand an FCA-approved official document proving your regulatory compliance.
Additionally, if there are any allegations regarding the source of my funds, I request an official directive from the National Crime Agency (NCA).
If you fail to provide these documents, you are directly participating in unlawful withholding of funds, which is a serious violation under UK law, and I invoke my rights under the Consumer Rights Act 2015 to demand the immediate release of my funds.
This is an official notice. If you fail to provide the required documents, I will initiate legal action against your company in the UK without further notice.
FixedFloat admin | February 14, 2025 13:27 |
We have received information from partners that the funds at your address were obtained through criminal means. For this reason, the exchange has been suspended. You have currently been asked to complete the KYC process to obtain a refund or continue your order. Please contact our security team by email.
Best regards,
FixedFloat.com team.
Ahmet Cakar | February 14, 2025 13:55 |
Ahmet Cakar | February 14, 2025 14:39 |
Ahmet Cakar | February 14, 2025 22:47 |
Vando | 109.70.100.* | February 12, 2025 17:22 |
FixedFloat admin | February 12, 2025 17:28 |
We have received information from partners that the funds at your address were obtained by criminal means. For this reason, the exchange has been suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you honestly, and also receive all the information from you by mail.
Our service rules prohibit the use of the service for any criminal purposes. If funds related to criminal activity are clearly sent to our addresses, we have the right to request information about the source of the funds.
Best regards,
FixedFloat.com team.
Vando | February 12, 2025 17:31 |
FixedFloat admin | February 13, 2025 10:59 |
Pierre | 87.88.147.* | January 25, 2025 05:56 |
FixedFloat admin | January 25, 2025 05:59 |
We have received information from partners that the funds at your address were obtained by criminal means. For this reason, the exchange has been suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you honestly, and also receive all the information from you by mail.
Our service rules prohibit the use of the service for any criminal purposes. If funds related to criminal activity are clearly sent to our addresses, we have the right to request information about the source of the funds.
Best regards,
FixedFloat.com team.
Pierre | January 25, 2025 08:21 |
Please also find even if this is a reasonable block I was never provided with clear info of how to proceed with unlock. Even though I provided true thorough information I was just being held on senseless auto repetitive messages ignoring facts I have provided
Please do not remove the claim unless the exchange provide proof that
1. Transactions is really "criminal" (itisn't actually)
2. They provided me clear step by step demands of what they want from me as for not it's nothing but "We have blocked it and you can do nothing about it, we ignore facts, you have no actual chance, your money is ours"
FixedFloat admin | January 25, 2025 08:23 |
We cannot exchange or return funds obtained through criminal means, as this may be interpreted as complicity in a crime. In order to continue the exchange or return the coins, we must verify that the funds were obtained by you in an honest way, and also receive all the information previously requested from you by mail.
Pierre | January 25, 2025 08:36 |
Please do not remove the claim unless the exchange provide proof that:
1. Transaction is really "criminal" (itisn't actually). Misuse of term is happening
2. They provided me clear step by step demands of what they want from me as for not it's nothing but "We have blocked it and you can do nothing about it, we ignore facts, you have no actual chance, your money is ours"
FixedFloat admin | January 25, 2025 15:49 |
Pierre | January 25, 2025 16:22 |
Please do not remove the claim unless the exchange provide proof that:
1. Transaction is really "criminal" (it isn't actually). Misuse of term is happening
2. They provided me clear step by step demands of what they want from me minding all the info I have already provided. For now their demands impossible to fulfill doe to their incompetence or an attempt to show incompetence as an excuse for their unrealistic demands. I am ready to provide all the info for bestchange andministration too.
FixedFloat admin | January 28, 2025 06:22 |
BestChange admin | January 28, 2025 07:02 |
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Mihail | 185.206.251.* | January 21, 2025 00:39 |
BestChange admin | January 21, 2025 01:40 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
FixedFloat admin | January 21, 2025 05:20 |
Your order has been successfully completed and the funds are listed on your account balance. If your service has problems with AML of funds received from us, please contact us by mail to clarify all the details and we will try to help you.
Best regards,
FixedFloat.com team.
FixedFloat admin | January 21, 2025 05:24 |
We are always ready to help in solving problems, so if your service has questions about AML verification, then in order to understand this in more detail, you will need to provide information about what exactly caused doubts and what kind of service it is by mail. Please contact our specialists by email info@fixedfloat.com
Mihail | January 21, 2025 06:02 |
False. Use any AML verification service and check your TMMZNo9Z6CzTntk4RmdNpbPkkmVAaugRxR wallet through it, which you gave me when exchanging USDT TRC20 in the application specified in my calculation. Check this wallet and you will see for yourself that its risk is HIGH. You accepted my money and successfully completed the exchange, because the money I sent was clean. The problem arose after the exchange, because your wallet, which I transferred USDT, was dirty and had a high risk. I even went to the AML verification service — btrace to check your wallet, and it gave me a high risk. How will my letter to your email help me technical support? Will you give me clean money or can you contact the exchange where I trade cryptocurrency on spots to tell them that you accepted my money to a dirty wallet? This is surreal, I am dealing with the Bestchange administration specifically so that no other client makes a mistake when choosing an exchanger.
FixedFloat admin | January 21, 2025 06:13 |
FixedFloat admin | January 21, 2025 06:16 |
Mihail | January 21, 2025 06:22 |
Mihail | January 21, 2025 11:43 |
I received the following email from FixedFloat technical support (I am ready to provide a screenshot)
"We have previously contacted this company *** to exclude our service from the high-risk list, but so far they have not fulfilled our request. We will contact them again to achieve the exclusion of our service from the high-risk list."
So, FixedFloat is directly telling me and everyone reading this that one of the most significant AML wallet verification services considers their exchange to be a *** and is not going to remove them from this list. So I just got confirmation that FixedFloat is a *** and works with dirty money.
FixedFloat admin | January 21, 2025 12:24 |
Your claim that our service is associated with Garanteex is not true. We do not process transactions from sanctioned wallets, platforms or exchanges.
The resource for checking our address that you link to is not an authoritative source of assessment for us. Their algorithms are often based on unreliable or outdated information. We believe that their conclusions are unfounded and do not correspond to the real picture.
Your statement about the “high risk” of our service is based on unverified data that does not take into account the real verification processes of our transactions. We strongly recommend that you rely on authoritative sources and not on platforms that form conclusions without detailed analysis.
For your convenience, we offer you to conduct a reverse exchange of your funds to any other cryptocurrency that suits you. This may help minimize the inconvenience caused by the current situation. Please contact our support team through our official website so that we can promptly assist you.
We are always open to dialogue and are ready to provide clarification on any questions related to our services. Our team makes every effort to ensure the safety, transparency and convenience of transactions for our customers.
Mihail | January 21, 2025 12:32 |
FixedFloat admin | January 21, 2025 12:39 |
Mihail | January 21, 2025 12:43 |
Mihail | January 21, 2025 12:45 |
Mihail | January 21, 2025 12:50 |
FixedFloat admin | January 21, 2025 13:11 |
Mihail | January 21, 2025 13:13 |
FixedFloat admin | January 21, 2025 16:04 |
Based on your perspective, the funds you sent were flagged by your aml checker as suspicious. By this logic, we should have blocked your funds for further verification instead of processing your transaction. However, unlike unreliable AML checkers, we base our assessments on legitimate, proven methods and do not block transactions without valid reasons. If we had followed your reasoning, your funds would have been frozen for additional scrutiny, which clearly was not the case.
Your claim that your previously "clean" wallet became "dirty" after interacting with our hot wallet is not supported by facts. The risk level of your wallet is determined by the funds you send and their origins, not by our wallet, which had no prior transactions.
We do not rely on the analysis of the aml checker you used, as we do not consider this company to be reputable. All transactions in the TRC20 network are sent to users from our main address, which has the official "FixedFloat" mark: https://tronscan.org/#/address/TDoXUNZ6PajKuiUkcYg3EDSV9bnqGqsbcf We have informed the largest analysis services about our addresses, which are responsible for the reports they provide and are reputable both among crypto services of most countries. In these services, our service is marked as "Exchange" and cannot cause any risk.
Instead of making baseless accusations, you could have accepted our offer to:
We offered solutions despite the fact that the issues you raised stem from the status of your own funds and the questionable assessment by aml checker that you use. Rather than collaborating to resolve this, you chose to escalate the matter by trying to discredit our service publicly.
BestChange admin | January 21, 2025 16:04 |
We would like to draw your attention to the fact that all the exchangers listed have to observe the AML policy.
https://www.bestchange.com/faq.html#aml-kyc
Nevertheless, the exchanger is ready to regulate the issue with you by the following ways:
1. To make a mutual refund.
2. To exchange the funds to another cryptocurrency.
Please contact the exchanger and inform them of the preferable option.
According to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
Sincerely, administration of the BestChange exchanger monitor.
Mihail | January 21, 2025 18:32 |
FixedFloat admin | January 21, 2025 18:38 |
FixedFloat admin | January 21, 2025 18:38 |
Mihail | January 21, 2025 18:47 |
Vi | 192.42.116.* | January 13, 2025 13:46 |
FixedFloat admin | January 13, 2025 13:48 |
We have received information from partners that the funds at your address were obtained by criminal means. For this reason, the exchange has been suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you honestly, and also receive all the information from you by mail.
Our service rules prohibit the use of the service for any criminal purposes. If funds related to criminal activity are clearly sent to our addresses, we have the right to request information about the source of the funds.
Best regards,
FixedFloat.com team.
FixedFloat admin | January 13, 2025 15:18 |
Charles | 177.68.220.* | January 8, 2025 13:41 |
FixedFloat admin | January 8, 2025 16:25 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Pfp | 58.96.74.* | January 5, 2025 11:32 |
FixedFloat admin | January 5, 2025 17:01 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Ignacio | 77.120.176.* | January 1, 2025 15:04 |
FixedFloat admin | January 4, 2025 15:42 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Ignacio | 77.120.176.* | December 30, 2024 20:23 |
FixedFloat admin | December 31, 2024 06:42 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Phillip | 80.234.78.* | December 30, 2024 07:40 |
Always exchanged ETH for myself — BSC20
Created a wallet for rewards (I am engaged in Bug Bounty)
I received $270 in my wallet
And I decided to exchange them, as I always do, for "ff"
As a result, I sat and waited for an hour for my transaction.
They told me to send an email — I didn’t receive an answer to the team, everything is exactly like their users!
BestChange admin | December 30, 2024 08:30 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
Phillip | December 30, 2024 08:44 |
I exchanged cryptocurrency from popular exchangers
Changelly,ChangeNow
AML was not suspected.
I received my ETH to the wallet from where I sent money with fixedFloat...
FixedFloat admin | December 30, 2024 10:48 |
We have received information from partners that the funds at your address were obtained by criminal means. For this reason, the exchange has been suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you honestly, and also receive all the information from you by mail.
Our service rules prohibit the use of the service for any criminal purposes. If funds related to criminal activity are clearly sent to our addresses, we have the right to request information about the source of the funds.
Best regards,
FixedFloat.com team.
Phillip | December 30, 2024 10:52 |
I immediately sent you 2 requests by email!
I haven't received a response yet.
FixedFloat admin | December 30, 2024 10:53 |
Greg | 188.244.245.* | December 28, 2024 22:56 |
FixedFloat admin | December 29, 2024 09:11 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Lukas | 193.138.7.* | December 28, 2024 14:03 |
BestChange admin | December 28, 2024 15:59 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
FixedFloat admin | December 28, 2024 19:27 |
We never freeze users' funds without reason, if the user has provided all the evidence that he is not involved in the crime - we unfreeze the funds and conduct an exchange or return the funds.
Since you did not indicate the order number for which you left a comment, we ask you to contact us via our live chat or you can write directly to the email info@fixedfloat.com
Best regards,
FixedFloat.com team.
Baraba | 178.121.4.* | December 27, 2024 17:41 |
FixedFloat admin | December 28, 2024 04:46 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Ignacio | 77.120.176.* | December 19, 2024 04:01 |
FixedFloat admin | December 19, 2024 06:09 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Kristi | 79.25.199.* | December 15, 2024 10:03 |
BestChange admin | December 15, 2024 10:05 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
FixedFloat admin | December 15, 2024 10:05 |
We have received information from partners that the funds at your address were obtained by criminal means. For this reason, the exchange has been suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you honestly, and also receive all the information from you by mail.
Our service rules prohibit the use of the service for any criminal purposes. If funds related to criminal activity are clearly sent to our addresses, we have the right to request information about the source of the funds.
Best regards,
FixedFloat.com team.
Kristi | December 15, 2024 10:07 |
FixedFloat admin | December 15, 2024 10:07 |
FixedFloat admin | December 15, 2024 10:11 |
Kristi | December 15, 2024 10:16 |
FixedFloat admin | December 15, 2024 10:47 |
Kristi | December 15, 2024 11:38 |
FixedFloat admin | December 16, 2024 08:01 |
Kristi | December 16, 2024 09:42 |
BestChange admin | December 17, 2024 09:18 |
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as Stolen Coins.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
User | 149.36.50.* | December 9, 2024 00:41 |
FixedFloat admin | December 9, 2024 03:22 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Faraz | 60.240.207.* | December 4, 2024 06:52 |
FixedFloat admin | December 4, 2024 19:16 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Darden | 178.128.19.* | December 1, 2024 13:57 |
FixedFloat admin | December 1, 2024 14:54 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Archie | 86.187.229.* | November 28, 2024 19:32 |
My only criticism is that more and more frequently I have been unable to initiate transactions because the "Network temporarily suspended for maintenance" message occurs too often for the assets I wish to trade. I am not sure what the implications of this message are…
Still, high value trades can be hesitance free — just make sure you know your coins are legit!
FixedFloat admin | November 30, 2024 00:06 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Antic | 185.204.56.* | November 26, 2024 18:18 |
FixedFloat admin | November 26, 2024 20:39 |
You have violated the exchange rule by creating an order with the exchange direction TON>LTC and sending funds without the mandatory indication of the MEMO in the order. When sending a TON transaction, it is mandatory to indicate the MEMO so that we can identify your payment. The order page also states that the transaction must be sent with the MANDATORY indication of the MEMO.
As soon as you visit our website, you see a message that by using our Service, you agree to its rules. Also, when creating an order, under the "Exchange now" button it is written that "By using the site and creating an exchange, you agree to the Terms of Service and Privacy Policy of Fixedfloat".
In section 4, paragraph 4.9 "Terms of Use" it is stated:"Sending funds for an Order as a transaction with incorrect parameters. If the Order specifies the need to specify additional parameters when sending a transaction (such as MEMO, Destination tag, Comment and others), then sending a transaction on the Order without the specified parameters or with incorrect parameters may lead to an irretrievable loss of the User's funds. If the transaction was sent without specifying the required parameter, the User must report this to the technical support service, as well as provide evidence that this transaction was sent directly or initiated by the User. The evidence is a letter received to our mail from the official mail of the Service from which the transaction was sent. The email must contain confirmation that this particular User initiated the transaction. The commission for the restoration of funds and their return is 10% of the amount, but cannot be less than ten (10) US dollars. The term for consideration of the request is 14 days after the provision of all evidence. If the User and/or the Service from which the transaction was sent does not provide proof within 2 weeks, We will refund the funds to the address from which the transaction was received, without additional parameters (such as MEMO, Destination tag, Comment and others). FixedFloat has the right to refuse to return these funds without giving reasons. The user can only request a refund if the amount sent is equivalent to more than ten (10) US dollars."
Our specialists in the chat informed you that when creating an order you violated the exchange rules by sending funds without the obligatory indication of MEMO via the third-party service Crypto Bot. In such cases, it is impossible to resolve this issue within the chat, you need to contact our technical specialists by mail and provide them with all the necessary information upon request, and Crypto Bot support should contact us personally either in Telegram or by writing to our official mail to confirm that the transaction belongs to you.
We do not refuse to help you, but we need to receive all the evidence from you and the Crypto Bot service.
Best regards,
FixedFloat.com team.
John | 93.106.183.* | November 15, 2024 17:52 |
FixedFloat admin | November 15, 2024 20:17 |
We have received information from partners that the funds at your address were obtained by criminal means. For this reason, the exchange has been suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you honestly, and also receive all the information from you by mail.
Our service rules prohibit the use of the service for any criminal purposes. If funds related to criminal activity are clearly sent to our addresses, we have the right to request information about the source of the funds.
Best regards,
FixedFloat.com team.
John | November 15, 2024 22:51 |
FixedFloat admin | November 16, 2024 03:29 |
John | November 16, 2024 11:37 |
FixedFloat admin | November 16, 2024 13:23 |
John | November 16, 2024 14:39 |
FixedFloat admin | November 16, 2024 19:18 |
John | November 17, 2024 00:21 |
FixedFloat admin | November 17, 2024 03:30 |
John | November 17, 2024 06:07 |
FixedFloat admin | November 18, 2024 08:30 |
John | November 18, 2024 10:01 |
FixedFloat admin | November 19, 2024 04:25 |
John | November 20, 2024 15:05 |
John | November 20, 2024 15:55 |
John | November 25, 2024 19:01 |
FixedFloat admin | November 26, 2024 13:42 |
John | November 26, 2024 14:14 |
Jay | 49.36.83.* | November 23, 2024 12:24 |
Fastest exchange i have ever seen in my life.
FixedFloat admin | November 23, 2024 14:04 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
John | 176.0.13.* | November 23, 2024 07:58 |
FixedFloat admin | November 23, 2024 14:04 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Harun | 185.146.112.* | November 16, 2024 16:28 |
FixedFloat admin | November 19, 2024 04:20 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
User | 37.235.146.* | November 16, 2024 01:07 |
FixedFloat admin | November 16, 2024 03:31 |
Currently, this exchange direction is available and works without any problems. Try using a different wallet like Phoenix or Wallet of satoshi.
Best regards,
FixedFloat.com team.
Cole | 185.236.200.* | November 13, 2024 12:43 |
FixedFloat admin | November 13, 2024 14:11 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Dmitry | 82.102.22.* | November 9, 2024 09:09 |
FixedFloat admin | November 9, 2024 09:14 |
We are always ready to help solve problems, so if your service has any questions about AML verification, then in order to understand this in more detail, we will need to provide information by email about what exactly caused doubts.
We would like to draw your attention to the fact that our addresses are known to all cryptocurrency transaction analysis services, and also that there should be no problems with receiving funds from us, because the funds we send are not dirty or risky.
In addition, all our addresses in many networks have labels, which already speaks of our publicity. All transactions are sent from our main address, which is officially marked as "FixedFloat", for example, our address in the Tron network:
https://tronscan.org/#/address/TDoXUNZ6PajKuiUkcYg3EDSV9bnqGqsbcf
Please write more details about the situation to our email info@fixedfloat.com and we will definitely figure it out.
Best regards,
FixedFloat.com team.
Dmitry | November 9, 2024 09:29 |
Dmitry | November 9, 2024 11:40 |
FixedFloat admin | November 9, 2024 11:46 |
Please write more details about the situation to our email info@fixedfloat.com and we will definitely figure it out.
Dmitry | November 9, 2024 11:48 |
FixedFloat admin | November 9, 2024 12:40 |
Dmitry | November 9, 2024 13:16 |
FixedFloat admin | November 9, 2024 13:57 |
(Not Provided) | 37.45.151.* | November 6, 2024 04:34 |
FixedFloat admin | November 8, 2024 07:51 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Shahjahan | 45.131.80.* | November 5, 2024 13:55 |
FixedFloat admin | November 5, 2024 14:07 |
As soon as you visit our website, you see a message stating that by using our Service, you agree to its rules. Also, when creating an order, it is written under the "Exchange Now" button that "By using the site and creating an exchange, you agree to the Terms of Service and the Fixedfloat Privacy Policy." In this case, manual intervention by technical specialists is always required. All orders in violation of the exchange rules are processed exclusively manually by our technical specialists, as such orders take a lot of time and are processed in turn.
You created an order in our service for the exchange of ETH on the BEP20 network, but sent ETH on the ERC 20 network. According to the rules of our service, the continuation of the order or refund will take 7 days from the date of your first request. We do not refuse you a refund of your funds, do not mislead the BestChange administration and other users.
You can write to us in the chat and choose what you prefer - refund or continue the order.
Best regards,
FixedFloat.com team.
Antonio | 81.166.192.* | November 4, 2024 21:16 |
FixedFloat admin | November 4, 2024 21:46 |
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
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