Hello Marianna Tatai, Contact the support team on the website!

WMCHANGER support always redirects to Telegram support. Almost a day has passed, the exchanger refuses to pay me without explaining the reason, as I already said. I can provide screenshots here.

They say that they will not pay me, I did everything as they said and transferred funds to their details, they refuse to let me receive cryptocurrency.

Marianna Tatai, Your crypto address to which you withdraw funds has been marked as fraudulent by us. Please provide all the information that you have been asked for by our support team!

Then should I just get another address in the exchanger? So that you can send cryptocurrency?

I checked the address that I sent for the exchange of funds, the address is not fraudulent and it is green.

Marianna Tatai, It is entered into the database of our exchanger as fraudulent.

The wallet is indicated as fraudulent for your exchanger, but I sent you a transfer of ZEN to USDT, if you think the address that I gave for the exchange is bad, I can send you another address that you can check and make a transfer there. And send my crypto, the matter is only in the wallet and you think that it is somehow incorrect? I provided you with all the receipts and all the information on all my transfers, if the problem is in the wallet, then I can replace it.

Because I don't see any reason to delay my payment to crypto. I sent you the payment and provided all the receipts and transactions. If the problem is in the wallet, let me replace it?

2 days have passed and I still haven't seen my cryptocurrency, yesterday WMCHANGER asked me for information, I provided it to them and didn't receive an answer about the review period or when it will be done. I want to know when I will receive my cryptocurrency?

Marianna Tatai, Please wait for it!

Dear bestchange administration, I ask you to consider this issue, since I sent funds to the specified exchanger details. To which they replied that the address is black in their exchanger, for some reason I also do not understand. To which I suggested making another address or making a refund back to my ZEN. I paid them the entire amount in full. Support responds to me 1-2 times a day, they delay the whole situation and do not give any specifics on my payment. I suggested making a refund back or to another wallet. To which I also did not receive an answer. I ask you to join this dispute and help in solving this problem with the Exchanger. Because waiting for his answer for 10 hours is not a serious attitude to work. Since exchangers usually go to meet their clients, but from WMCHANGER, I do not see any desire to resolve the situation.

Exchanger WMCHANGER, tells me to wait every time, I don't get any specifics from them. I've been waiting for 2 days already, not knowing what. They asked for documents, I sent them, provided them with all the receipts. I ask the administration to help solve the problem.

Dear bestchange administration.
WMchanger — has not responded to me for a whole day, they just ignore my messages. I want my money back to my ZEN. I ask you to respond. I have not received any response or help for 2 days.

Marianna Tatai, We are always on call, don't mislead customers. You have provided us with documents we check them, this means you have to wait!

I am also waiting for your answer and my money.

Do you think this is serious? I sent money in the amount of 4400 EUR to the WMCHANGER exchanger, provided all the evidence and all the transactions. They just ignored me for a whole day. Then they just start sending me contacts of an unknown person, telling me to ask him for money because some person once deceived them. How should I understand this? Are you an exchanger or ordinary guys from the street, why are you acting like complete children? Why can't you be responsible for your work? I ask you to change the WMCHANGER administrators, because the dialogue with which I see is simply meaningless, he can't tell me anything about the facts and behaves like a child. I paid, provided evidence, did not receive the money — why? He gave me a wallet, which in their opinion is allegedly fraudulent, I also did not receive any evidence and only receive facts, they just repeat the same thing, why do they all act like little children and no one can solve the problem and return my money? Bestchange administration, I also ask you to pay attention, I have written to you by mail for the 3rd time and have not received any feedback, is this normal? I paid, did everything as they said and just did not receive my payment. I ask you to speed up this process because tolerating silence is not serious and childish.

Bestchange administration? Why have you been standing aside for 2 days already, no one is answering me, I gave you all the evidence, I offered the exchanger to return the money or send the crypto. They behave like children. Why don't you answer me either? Do you really not care if someone is deceived?

Why is no one even trying to deal with this matter from the Bestchange Administration? I don't see the point in resolving any issues with WMCHANGER anymore, because they refuse to send my money. They answer me 1-2 times a day. ADMINISTRATION — take some measures. Why should I suffer because of them?

Marianna Tatai, Your application is unblocked and paid!